Instructor Led Performance Solutions Training Classes

Train the Trainer ...Performance Solutions offers unique and effective programs to support trainers with all levels of experience. We consult with you first on the types of training materials you are currently using and the experience level of your trainers. We custom design a train the trainer program to meet your exact specifications and needs. The final step is an interactive training and coaching session  more...

Powerful Communication Skills for Health Care Professionals Powerful Communication Skills for Health Care Teams Course Overview Powerful Communication Skills for Health Care Teams uses the FLEX Care communication model, a practical and valuable tool created specifically for medical staff. FLEX Care was developed from researched data collected from both patients and health care professionals over a six-year period. It is based upon the well-known  more...

The Six Principles of Service Excellence Workshop ...Performance Solutions by Design is pleased to invite you to attend our insightful, action-oriented Service Excellence Workshop. This super-charged workshop is designed for business leaders who are serious about and committed to immediately elevating the level of service provided to their customers on a consistent basis, and its linkage to positively impacting bottom-line results. This  more...