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From Jef Menguin
Customer Service Professional ...ss service shouldna ™t be an impossible questa or a personal ordeal. Like an athlete constantly in training, or a musician perfecting an instrument, you need to develop, evaluate, pace, and manage yourself as well as your performance. That means work, but it also means celebrating a job well done. How you feel about yourself and the job you are doinga whether you love it or are  more...
Time Management ...er question of what is valuable in our lives, integrating personal and professional goals. Without a strong desire to live out certain values, time management goes unused. A strong motivation to use onea ™s time to accomplish what one truly wants is necessary to bring about behavioral changes. This program is for anyone who wants more out of life, at work and at home. A study of a  more...
Train the Trainer instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...ld be able to: a Train with Confidence. a Write a personal development action plan. a Identify the characteristics of an exceptional trainer. a Explain how adults differ from children in the way they learn. a Understand and identify different behavioral styles and adapt training as necessary. a Use experiential learning in designing training programs. a Demonstrate their  more...
From Lorman Education Services
Property Tax instructor led training ...erty tax issues and trends. Understand the intricacies of personal and real property assessment. Get a handle on complicated issues surrounding property tax incentives. Avoid problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You'll gain the practical insight you need to deal with any challenges that come  more...
The Basics of Business Banking Litigation, Default, Workout, Repossession, Foreclosure and Bankruptcy: A Secured Lender's Perspe instructor led training Protect your organization - know the ins and outs ofbankruptcy from the creditor's perspective. Register for this information-packed seminar and get an overview of common legal issues arising in defaulted loan situations involving secured business loans. Hear about the latest trends in lien avoidance. Get all your toughest questions answered regarding automatic stay issues. We'll show you how to  more...
Maritime Personal Injury instructor led training ...personal injury laws are constantly evolving - have your practices evolved with them? When your maritime personal injury case begins to resemble a ship taking on water, you need to know how to work the pumps. Admiralty is a unique area of law with many special rules and procedures. This seminar will assist the non-maritime practitioner and others involved in maritime personal injury claims in  more...
Special Needs Trusts: Planning for the Disabled and Elderly instructor led training ...a disabled or elderly person may receive assets through a personal injury lawsuit or inheritance that threatens his or her eligibility for public benefits. Attend this seminar and learn how to use special needs trusts to solve these dilemmas. Our experts will help you explore the major issues surrounding the creation, administration, monitoring and termination of special needs trusts.  more...
Auto Claims and Trials: Winning, Defending and Understanding Coverage instructor led training Staying current on auto insurance law is crucial - and can make or brake your case. On August 31, 1869, Mary Ward of County Offaly, Ireland, fell under the wheel of her cousin's experimental steam vehicle and into history as the first documented person ever to be injured in a motor vehicle accident. Today in the United States, Mrs. Ward would be only one of an average of 42,000 automobile  more...
Cross-Border Tax Issues instructor led training ...eading tax experts about the Canadian and U.S. tax rules, personal taxation and customs issues. Walk away with a real-world road map for meeting all your obligations and keeping your company in safe harbors. Benefits for You Tips on complying with Canadian reporting requirements arising from U.S. investments Learn the U.S. federal tax rules for inbound taxation Stay up to date on  more...
Understanding the Current CGL Policy instructor led training Understanding the Current CGL Policy - Discover how to navigate the minefields of CGL policies with ease. Attend this enlightening seminar and enhance your understanding of the current CGL policy. Our seasoned professionals will provide practical answers to your most pressing questions about independent counsel issues. You ll get an inside look at how to respond to confusing issues surrounding  more...
Technology in the Workplace instructor led training ...th state and federal laws, electronic document issues and personal technology use by employees. This seminar will red-flag potential problem areas and help you prevent liability and deal with problems after they arise. Benefits for You Manage the electronic storage of I-9 forms Overcome challenges with the retention of electronic documents with ease Implement cutting-edge company  more...
All About Trusts instructor led training All About Trusts - Discover how to navigate the minefields of trusts with ease. Attend this cutting-edge seminar and you ll gain a clear understanding of the different types of trusts. Meet the challenges ahead and find out what you need to know about estate planning issues, asset protection considerations, estate and gift tax considerations, and grantor trust rules. These are just a few of the  more...
From Ahana Systems and Solutions (P) Ltd
Sybase DBA Online Training 29th Nov ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Sybase DBA Training Online ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Instructor Led Sybase T-SQL online Training ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Instructor Led Sybase Performance and Tuning online Training ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Sybase Fast Track to Adaptive Server Enterprise online training ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Sybase -Mastering Advance T-SQL Online ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Sybase Performance and Tuning online ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Sybase - Replication online ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Sybase Training ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Sybase DBA Program ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Sybase DBA Training ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Sybase DBA online Training on-line e-learning cbt (computer based) ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
Sybase DBA Training Week End Batch ...and delivers excellent learning solutions to support your personal and organizational learning goals. We developed our courses to provide real solutions for the challenges you face every day, these task-based courses get to the heart of Sybase technology and provide you with the technical know-how that you can apply to achieve effective results, the ability to address specific real-world issues  more...
From HAZMAT Plans & Programs, Inc
HAZWOPER 40 Hour Training instructor led traininggroup study and discussionDVDbookworkshop / seminarHands on Exercise Class of the Month - SAVE 10% on Instructor-Led HAZWOPER 40 Hour Training! Sale price: $490. 50 Class Dates: December 7th - 10th, 2009 8AM to 7PM Enroll now: http://www. hppsafety. com/ registration. php The OSHA 40 Hour HAZWOPER (Hazardous Waste Operations and Emergency Response) training class takes place in our Denver, Colorado training facility. HAZWOPER training is a  more...
OSHA 10 Hour Outreach Training for Construction instructor led traininggroup study and discussionDVDbook This OSHA 10 Hour Outreach Training for Construction is Instructor Led training. This OSHA safety class is held in our Denver, Colorado Training Facility. The OSHA 10 Hour Construction Outreach is an introduction course that teaches employees how to recognize hazards on the job site. Students will also learn what specific OSHA regulations apply to the work they perform. This training can  more...
Confined Space Training instructor led traininggroup study and discussion The Confined Space safety training is an Instructor Led training course held in our Denver, Colorado safety training facility. A confined space is defined by the OSHA standard to mean a space that is: - Large enough and so configured that an employee can enter to perform work and - Has limited means for entry and exit and - Is not designed for continuous employee occupancy We have  more...
Fall ProtectionFall Prevention Safety Training instructor led traininggroup study and discussioncd romDVDbookworkshop / seminar The Fall Protection/ Fall Prevention course is Instructor Led training and takes place in our Denver, Colorado training facility. The OSHA rule, Fall Protection 29 CFR 1926. 500 Subpart M, clarifies what an employer must do to provide fall protection for employees in the workplace, such as identifying and evaluating fall hazards and providing specific training. In our Fall Protection  more...
From Compliance Solutions
8-Hour HAZWOPER Open Enrollment Seminar instructor led trainingworkshop / seminar The 8-Hour HAZWOPER Annual Refresher Seminar provides OSHA required annual refresher training for employees who have completed the initial 24 or 40-Hour HAZWOPER course. Mandated training can be found in 29 CFR1910. 120. Workers attending this course will cover changes in related regulations, several class safety activities, a mock dress-out, health and safety procedures, and personnel  more...
40-Hour HAZWOPER Open Enrollment Seminar instructor led trainingworkshop / seminar Compliance Solutions 40-Hour HAZWOPER Seminar provides the initial classroom training mandated by OSHA 29 CFR1910. 120. Workers attending this instructor-lead course will cover 18 different OSHA suggested topics including Health and Safety Procedures, PPE used during work operations at hazardous material sites, Medical Monitoring and many others. The course takes place over four days of  more...
10-Hour OSHA Construction Safety instructor led training The 10-Hour OSHA Construction Safety Seminar provides entry level workers instruction on the basic recommended training subjects OSHA requires a wide variety of trade and industry workers. This Open Enrollment (any employee from any company may attend) course is completed in one sitting over a 10-hour day. Completion Requirements: Students proceed through 10 classroom hours of  more...
Spanish 24-Hour HAZWOPER Open Enrollment Seminar ...alth and safety procedures, general site knowledge and personal protection during work operations at hazardous material sites as required by the regulation. This course is designed for individuals who are "occasional site workers" Typical job descriptions for these individuals would include; Drivers, Administrative Personnel, CEO's, Scientists, Sales Personnel, and Field  more...
Disaster Site Worker-Open Enrollment Seminar instructor led trainingworkshop / seminar ...decisions and choices that will positively affect their personal health and safety and that of others at the site. This course provides awareness of the safety and health hazards that workers may encounter as well as the importance of respiratory protection, personal protection equipment and proper decontamination procedures that can be used to mitigate the hazards. Participants will  more...
From Inter-Networkz
Internetworkz CCNA Training Bangalore India ...o, we provide separate pods/ systems for each student and personal mentoring by our certified and experienced trainers. Being a premium training centre, the ambience is welcoming and the staff are very helpful making it a very friendly and effective environment to start your Cisco Network Engineering Career. Another advantage is that the centre is that it is equipped with adequate  more...
CCNP Training instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewarecomputer lab ...o, we provide separate pods/ systems for each student and personal mentoring by our certified and experienced trainers. Being a premium training centre, the ambience is welcoming and the staff are very helpful making it a very friendly and effective environment to start your Cisco Network Engineering Career. Another advantage is that the centre is that it is equipped with adequate  more...
From Impact Factory
Personal Impact Course instructor led traininggroup study and discussionself directedworkshop / seminarExperiential ...Personal Impact Course is a day devoted to understanding how all of us impact on others. Personal Impact is an intensive course that includes key elements of our Communication, Presentation, Assertiveness and Influencing programmes. It's designed to bring these elements together to give you a real experience of the Impact you make and how to make the Impact you want. Starting  more...
Personal Impact Skills Training instructor led traininggroup study and discussionself directedworkshop / seminarExperiential ...Personal Impact Course is a day devoted to understanding how all of us impact on others. Personal Impact is an intensive course that includes key elements of our Communication, Presentation, Assertiveness and Influencing programmes. It's designed to bring these elements together to give you a real experience of the Impact you make and how to make the Impact you want. Starting  more...
From A2Z Security Group
Training the Conflict Management Trainer instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directede-bookbookworkshop / seminartrain the trainer Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers. Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training. The  more...
From MicroTrain
Microsoft Office Excel Level 1 For superior Microsoft Office Excel Level 1 training in the heart of Chicago, MicroTrain is your educational connection. Our instructor led one day class will save you time learning Excel level 1 and get you up to speed fast. Microtrain only uses professional trainers in our state of the art comfortable class rooms. Please check out our schedule at www. microtrain. net If you're charged with  more...
From Alan Mars
Speak with Confidence. Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN. September 24th instructor led training ... VOICE Hove. Sunday 24th September 2006. Developing personal presence Voice-work and centering techniques Structuring your thoughts Reading your audience Alexander Technique "Novice" presenters especially welcome! VENUES - 26 Ventnor Villas, Hove , BN3 3DE TIMES - Workshops run from 11am until 4. 30pm COST & BOOKING - 49 per workshop (deposit 20 - payable to ``A.  more...
From MicroTrain
CompTIA A Certification Training ...dHat and more. You can use MicroTrain as your local, personalized training center for on-going staff training, or simply set up a customized corporate training program in any area of study. MicroTrain even offers computer training in graphic design, accounting, project management, security, and medical software. Whatever your staff needs to learn, MicroTrain has the skilled trainers and  more...
MCSE Certification Training ...you need serious MCSE / MCSA certification training using personalized solutions at top facilities in the Chicago area, look to MicroTrain. With a broad training schedule that can even be customized for your company's needs, MicroTrain continues to be Chicago's gold standard for IT and certification training. MCSE / MCSA training from MicroTrain is aimed toward IT pros including systems  more...
From Alan Mars
Confidence Ticks! Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN3. February 8th 2009 Practical exercises ...Communicate with more ease and less effort? Increase your personal presence? Improve your presentation and communication skills! Speaking with confidence, colour and conviction. Alexander Technique principles for public speaking & performance. Freeing your voice: volume, resonance, variation and clarity. Body language: using posture, gesture and personal space with increasing impact. Reading  more...
Alexander Technique individual sessions in Brighton & Hove, East Sussex, BN3 One to one practical instruction ...an extremely sophisticated form of rehabilitation... From personal experience we can already confirm some of the seemingly fantastic claims made by Alexander and his followers - namely, that many types of underperformance and even ailments, both mental and physical, can be alleviated, sometimes to a surprising degree, by teaching the body musculature to function differently. We already notice,  more...
ENGLISH LANGUAGE PRESENTATION SKILLS Vienna, Austria. Praesentationstechniken, Rhetorik in englischer sprache - Wien, sterrei individual practical coaching sessions DEVELOPING YOUR PERSONAL PRESENCE... Have you ever wished that you could: Present with more impact? Speak more powerfully without strain? Appear and feel more confident? Structure your thoughts more clearly? Communicate with more ease and less effort? Individual coaching in English language presentation skills in Vienna with a native speaker.  more...
Confidence Tricks instructor led traininggroup study and discussionworkshop / seminar ...ow also teaches in Brighton & Hove and offers courses and personal coaching across the UK. He has taught Alexander Technique, voice-work and singing both privately and at many top London drama and music schools , including the Arts Educational Drama School, the Guildhall School of Music and Drama and the Royal College of Music, since 1982. He has taken the best techniques from the world  more...
From Simons-White & Associates, Inc.
Beyond Customer Satisfaction To Customer Value instructor led trainingon-line e-learning cbt (computer based)coursewareworkshop / seminartrain the trainer ...e the Value of Customer Service & Satisfaction Draft a personal Vision Statement that will ensure a customer focus Create a model to identify internal and external customer & supplier requirements Discuss measurements to define and improve current customer satisfaction levels Understand the importance of customer responsiveness Create a personal plan for moving from customer  more...
From Learning Technologies, Inc.
Change Management instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs ... better manage change and more effectively leverage their personal style (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive  more...
From Alan Mars
Presentation Skills Vienna, Austria. Praesentationstechniken,Rhetorik in englischer sprache - Wien, sterreich instructor led traininggroup study and discussion ...PERSONAL PRESENCE Have you ever wished that you could present with more impact? Speak more powerfully without strain? Communicate with more ease and less effort? Alexander Technique and Presentation Skills in Vienna on 10th April 2005. This highly practical English language workshop offers you a space to learn and rehearse all these things - and more. Our method will be the  more...
From Mullan Training
Microsoft Publisher instructor led traininggroup study and discussioncoursewarecomputer lab ...n from scratch or use one of the hundreds of business and personal designs available in Publisher. Microsoft Publisher is an easy to use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the Web. Prerequisites No experience of Microsoft Publisher is necessary. BENEFITS Course Objective: You will create, manage,  more...
Introduction To Business Objects instructor led traininggroup study and discussioncoursewarecomputer lab ...Naming Data Providers - Queries on Multiple Universes - Personal Data Files as Data Providers - Synchronising Data Providers by Linking - Numeric Data Format Issues Exporting Data - Exporting Data from a Block - Exporting Data from a Data Provider LOCATIONS Courses can be delivered at our offices in Belfast city centre (opposite the Europa Hotel) or in your own workplace (where we  more...
From mindXCEL Consultancy
NLP Practitioner Training licensed by Dr Richard Bandler ...PERSONAL POWER - YOUR POWER! - A Life-changing experience NLP (Neuro Linguistic Programming) is the technology of achievement that developed in the early 1970's when Dr. Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didn't have many (if any) techniques for making it possible for people to change with ease. NLP (Neuro-linguistic  more...
From Lightwork Seminars, Intl
NLP Master Practitioner Training instructor led traininggroup study and discussionDVDbook ...on is a required pre-requisite Master your future both personally and professionally with the awesome power of the unconscious mind. Learn the creative application of NLP, while utilizing various levels of hypnosis to quickly and efficiently guide clients to their desired outcomes. You will learn the foundation of language and how to design your own patterns. A very large amount of  more...
NLP Practitioner Training instructor led traininggroup study and discussionDVDbook ...personal and interpersonal communication techniques and is particularly designed for health care workers, healers, counselors, bodyworkers, life and business coaches, parents, teachers, and those seeking career change. Additionally, your tuition includes a signed certificate from Richard Bandler, stating you are certified as an NLP Practitioner. This course is designed to help you and your  more...
Past Life Regression instructor led traininggroup study and discussionbook Past Life Regression allows unconscious experiences from past life traumas or emotionally charged events to become fully conscious. It aims to resolve any unconscious, survival-based scripts that could be negatively affecting one s present health, behaviors, or quality of life. Past Life Regressions can uncover patterns from many lifetimes of trauma that have been re-created unconsciously as an  more...
From Mitchell Phoenix
Governing Change instructor led trainingstudy at homegroup study and discussioncourseware a Governing Changea is for managers and management teams who wish to capitalize on their experience advance their leadership and management abilities. The focus is on the critical area of high quality communication and the management of relationships which take up a substantial part of every manager's time. Key themes Seminar One - Key and fundamentals of leadership and management  more...
The Team Leaders Program instructor led trainingstudy at homegroup study and discussioncourseware The Team Leaders' Program is the foundation programme for managers wishing to develop their management style in order to increase their effectiveness in today's business environment. The structure of one seminar per month over three months allows the introduction of new ideas and the opportunity to put them into practice - the chance to do things differently. The sessions encourage discussions  more...
Expert Presentation Skills Development instructor led traininggroup study and discussioncoursewaretrain the trainer For trainers, speakers and presenters wishing to take their communication skills to the next level. Gaining immediate buy-in Audience engagement Persuasive content Gaining commitment Creating active reference Dealing with interruptions Handling difficult questions Confidence boosters The program develops world class skills and insight into the art of public speaking. The level of  more...
From Method Park America Inc
Webinar Is Requirements Engineering really neccessary Is Requirements Engineering really neccessary? You know that RE is neccessary, but you cana t convince your coworkers, nor your management to focus on RE? In this Webinar we will provide you with good and objective reasons why RE will bring a real benefit to your project. We will show you reasons based on standards and norms, reasons based on studies and based on personal experience. After  more...
From mindXCEL Consultancy
Licensed NLP Practitioner Training Licensed by Richard Bandler instructor led trainingworkshop / seminar ...PERSONAL POWER - YOUR POWER! NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna t have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists and began to create  more...
NLP Business Practitioner Training licensed by Richard Bandler instructor led training ...d it is vital that organizations empower their staff with personal and professional development to unleash their potential and further their know-how. Hiring staff is an expensive process and, more often than not, existing staff may just need a little support to XCEL. At mindXCEL Consultancy we offer; Personal and professional growth. Our methodology is NLPa - the technology of  more...
NLP Business Master Practitioner Training licensed by Richard Bandler instructor led trainingworkshop / seminar NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna t have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists and began to create mathematical formulas of what he had noticed  more...
NLP Master Practitioner Training licensed by Richard Bandler workshop / seminar NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna t have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists and began to create mathematical formulas of what he had noticed  more...
Sales For Real Estate Professionals ...ow yet.... NLPa is amazing the world of business and personal development with big success stories and amazing results for those who use it. It is based on the premise that behavior, thinking and acting patterns can be modeled, learned, taught and changed. You will expand your horizons by working through actual issues that you may have, not non-genuine role-plays. The idea is for you  more...
Licensed NLP Practitioner Training Licensed by Richard Bandler - 2nd to 8th March 2009 workshop / seminar ...PERSONAL POWER - YOUR POWER! NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna t have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists and began to create  more...
From Contacts Plus
AT&T Certificate for Call Center Team Leaders instructor led traininggroup study and discussionworkshop / seminar ...xpectations. The class size is controlled to maximize the personal experience. Classes are small enough for one-on-one interaction with the instructors, yet large enough to share experiences and encourage peer learning. We are experienced instructors in Contact Center Management and consulting in the MENA Region. We believe our experience makes the difference and that sets the AT&T College  more...
Time Management instructor led trainingworkshop / seminar Time management is a set of skills, tools, and systems that work together to help you get more value out of your time with the aim of improving the quality of your life, we all know that everything takes longer than we believe it will. Plan as you may, you will almost always run out of time before you run out of work. This program is designed to improve your time management skills so you can work  more...
Cross and Up-Selling Techniques instructor led trainingworkshop / seminar ...h you the skills you need to add value to your customer's personal or professional lives while increasing sales for the company. You'll go away from the training with a new attitude toward selling, and the skills needed to be successful in cross-selling, up-selling, and overcoming resistance. Key Learning Objective and Outcomes: By the end of this program, participants will have been able  more...
Customer Focused Selling Skills instructor led trainingworkshop / seminar ...hips by helping customers achieve both their business and personal objectives. Customer-focused Selling teaches your team a plan for developing an understanding between the customer and your salespeople throughout the sales process. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Determine the meaning and significance of  more...
From Business Industrial Network
Arch Flash Safety and National Electric Code - NEC, Training instructor led trainingworkshop / seminar ...ther Precautions for Personnel Activities 130.7 Personal and Other Protective Equipment Electrical Safety Program Book Review NEC Review Use of Index Basic Calculations While "loaners" will be available for class, attendees may bring their own current (2004) NFPA 70E, The Electrical Safety Program Book, and 2005 NEC Book. Attendees also have the  more...
From Nursing Unlimited Incorporated
HIV/AIDS/OSHA TB for the Healthcare Workers instructor led trainingon-line e-learning cbt (computer based) Course Overview HIV/AIDS has experienced some remarkable changes over the last ten years. The science has improved to the point of survival being not a hope but a definite reality. This dynamic course meets the state HIV and federal OSHA* regulations regarding training for health care professionals. The course is broken into two segments. The first segment involves two hours; 1 hour on OSHA  more...
From H2 Training & Consultancy Ltd
Influencing Skills instructor led traininggroup study and discussionworkshop / seminar More and more organisations are moving towards team-based, rather than hierarchical structures. This means that there is a greater emphasis on communication and negotiation across the organisation, than on positional status. Influencing Skills training from H2 will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting  more...
Interviewing Skills instructor led traininggroup study and discussionworkshop / seminar Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with  more...
Support Skills for PAs instructor led traininggroup study and discussionworkshop / seminar The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly  more...
Counselling Skills instructor led traininggroup study and discussionworkshop / seminar Although counselling is sometimes considered inappropriate or irrelevant in the workplace, many serious personnel problems might be avoided if counselling skills were used early on. H2 Counselling Skills training will enable participants to develop and use key skills appropriately and professionally in a wide range of situations, including: giving and receiving feedback; supporting colleagues  more...
Career Development instructor led traininggroup study and discussionworkshop / seminar Organisations clearly benefit from having individuals who deliberately plan their careers, and pursue opportunities to grow their current job. Career Development Training from H2 will provide participants with the frameworks and inspiration to work out what they want from their careers. It will enable them to discover how to get to where they want to go; to formulate their own goals and ambitions  more...
Emotional Intelligence at Work instructor led traininggroup study and discussionworkshop / seminar ...ical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal professionally with difficult/stressful situations with customers and suppliers. This course will equip delegates with the skills and knowledge for the  more...
From SETTEC
Personal Hygiene Business Behavior group study and discussioncourseware ...Personal Hygiene Does intelligence and knowledge determine your success? Does your relation with others affect your workplace? Many people think that their intelligence and knowledge are enough to make successful relations with others. That is a misconception. How you dress, take care of your health, the type of deodorant you use, the smell of the perfume, the shape of your teeth, etc all  more...
Managing Time & Surviving Stress group study and discussioncourseware The objective of this time management seminar is to get people to know how to ultimately use their time, proper balance their business and personal life, and realize how to survive stress. In this seminar you will learn: * Working fewer hours with greater results. * Understanding how to contain and manage your stress. * Increasing your productivity. * Identifying priorities.  more...
Training Needs Assessment group study and discussioncourseware ...deliberate process through which a person become aware of personal career related attributes and the lifelong series of stages that contribute to his career fulfillment. Benefits of Applying TNA in your organization * Adds information about individual interests , preferences and the like to data * Provide career path information * Adds individual growth orientation * Adds  more...
Knowledge Management group study and discussioncourseware ...knowledge management skills in your organization * Personal growth as an effective leader * Better understanding of how to lead others towards effective decision making * Deepen personal insights on how to cultivate creativity in the organization * Manage relationships with others with effective leadership style * Improved Intra/ Inter Departmental Communication  more...
From JZ Partners
Certified Risk and Compliance Professional In partnership with the International Association of Risk and Compliance Professionals (IARCP), we have the opportunity to offer this exciting new course. The CRCP course and exam is designed to provide you and your team with the knowledge and skills needed to understand and support regulatory compliance and enterprise wide risk management, and to promote best practices and international  more...
From Bold New Directions
Coaching Skills For Leadersa instructor led traininggroup study and discussionbookworkshop / seminar ...s. It helps leaders better access and align their staffs personal experiences, traits and skills. Participants will also discover more about themselves as they learn how to use their developing coaching talents for the greater good of the organization. Utilizing a blend of brief instruction, demonstration and feedback, the workshop provides practice opportunities for each skill  more...
Transformational Leadership Training instructor led traininggroup study and discussionbookworkshop / seminar Transformational Leadership- Leading from the Inside Out is a dynamic program that moves participants to powerful self discoveries that dramatically strengthen their capacity to lead in changing times. This highly interactive program uses experiential learning to help leaders at all levels remove old personal barriers and uncover and develop previously hidden strengths. Using the  more...
From Dale Carnegie Training of Ohio and Indiana
High Impact Presentations instructor led traininggroup study and discussionworkshop / seminar ...ce in this seminar is as close as you can get to having a personal, public speaking coach. You present at least seven times over the course of two days. Your presentations are recorded and evaluated. And you get expert one-on-one coaching at the end of each presentation. High-Impact Presentations will benefit managers who have some prior public speaking experience. It is particularly useful  more...
From Leadership Management Institute
Time and Results Workshop instructor led trainingon-line e-learning cbt (computer based)group study and discussion What would you do with an extra month? Would you use it to accomplish more at work or would you spend it pursuing another passion? Most people dona t control their "free" time and so it ends up filled with other peoplea s agendas. Competing priorities, critical deadlines, and an ever-growing mountain of e-mail often leave todaya s executive feeling overwhelmed. Being able to allocate time  more...
LMI Catalyst Club instructor led traininggroup study and discussioncd rombooktrain the trainer Organizations improve when people make effective changes. The LMI Process focuses on people... their values, self- esteem, confidence levels, leadership beliefs, and motivation. This proven process of positive behavior change can be measured and results are guaranteed. Organization Time Management Empowerment Communication Goal Setting Scheduling Managing Interruptions Personal Time By  more...
From Meirc Training and Consulting
Internet and Web Marketing - Sales and Marketing instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...personal link with current and prospective customers. Reach niche buyers with targeted and effective messages. Publish content people want to read and that search engines reward with high rankings. Understand how tools like blogs, podcasts, webcasts and social networking can be used to enhance their online presence. Do a step-by-step approach for building an online marketing strategy and an  more...
Project Management Skills - Contracts and Projects instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while  more...
Advanced Communication Skills - Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different  more...
Win-Win Negotiation Skills - Dubai Jeddah instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles Plan and conduct (individually and within a team) several negotiations. Use the 10-point planning format that will allow reaching a win-win outcome Appreciate and apply (if need be) different negotiating tactics.  more...
High Performance Teams - Dubai Riyadh By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities  more...
Advanced Presentation Skills - Communication Skills instructor led trainingon-line e-learning cbt (computer based)coursewarebookworkshop / seminar Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different personalities through rapport.  more...
Certified Master Trainer - Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. Deliver a thirty-minute training session and exchange feedback related to their training session.  more...
Advanced Business Writing - Business Writing instructor led trainingcoursewarecd rombookworkshop / seminar Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve written work as a result of practical writing exercises. Match the written work with the needs of the readers.  more...
Training Your Mind for Success with NLP - Interpersonal Skills instructor led trainingcoursewareworkshop / seminar By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming (NLP) and its relevance at work Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others. Understand the law of  more...
Effective Project Management instructor led traininggroup study and discussioncoursewaree-booktrain the trainer By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Understand and apply project management skills and leadership techniques required by the project manager(s) / coordinator(s) in order to achieve the project scope. Develop an awareness of own personal strengths and weaknesses while managing projects.  more...
Team Building Training Dubai High Performance Teams instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...
Emotional Intelligence - Strategies for Success instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Understand the nature and theories underlying Emotional Intelligence EI. Define the various EI competencies and identify areas for improvement as needed. Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments. Determine the impact of different leadership  more...
From Leadership Management Institute
The Total Leader instructor led traininggroup study and discussioncd rombooktrain the trainer The Total Leader Concept is a new paradigm for 21st century leaders. As global competition heats up, change accelerates to breakneck speed and customer demands escalate, the need for effective leaders is reaching epidemic levels. The Total Leader develops the four quadrants of leadership: Personal Productivity Personal Leadership Organizational Leadership Motivational Leadership  more...
From Meirc Training and Consulting
Business Etiquette and Protocol ...personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. This program is worth 15 NASBA CPE?s. Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize  more...
Professional Skills for Finance and Accounting ' This program is designed for Financial managers, financial controllers, finance department heads, chief financial officers, accounting managers, senior finance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an  more...
The Professional Executive Assistant PA ...personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of  more...
Advanced Business Writing ' This program is designed for All individuals whose work requires much writing, including memos, letters and e-mails. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve  more...
The Professional Executive Assistant PA ...personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of  more...
The Professional Executive Assistant PA ...personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of  more...
Win-Win Negotiation Skills instructor led training This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...
Managing Conflict Power through Influence instructor led training This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand  more...
Emotional Intelligence Strategies for Success instructor led training ...duals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self  more...
High Performance Teams instructor led training This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in  more...
Win-Win Negotiation Skills instructor led training This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...
Emotional Intelligence Strategies for Success instructor led training ...duals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self  more...
Managing Conflict Power through Influence instructor led training This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand  more...
Win-Win Negotiation Skills instructor led training This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...
Managing Conflict Power through Influence instructor led training This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand  more...
Win-Win Negotiation Skills instructor led training This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...
Emotional Intelligence Strategies for Success instructor led training ...duals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self  more...
High Performance Teams instructor led training This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in  more...
Managing Conflict: Power through Influence instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...
Essential Skills for Professional Financial Managers instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Gain knowledge of essential skills to enhance our ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance  more...
Managing Conflict: Power through Influence instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminar Training Objectives: By the end of the career training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...
Project Management Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses  more...
From silicon beach training
Management Skills for New Managers Training instructor led traininggroup study and discussioncourseware The move from completing your own personal tasks to managing the workload of others can often be a daunting one. This comprehensive 2 day Management Skills Training course gives a thorough overview of the new skills and techniques you will need to master in order to succeed as a New Manager.  more...
Time Management Training instructor led traininggroup study and discussioncourseware ...ent and practical exercises and syndicate work to develop personal skills. Having completed this time management training course participants will be able to: Identify their own particular time wasters and adopt strategies for eliminating them from their work pattern. Recognise the variety of causes of procrastination and apply relevant techniques to overcome these. Clarify and  more...
Train the Trainer Training instructor led traininggroup study and discussioncoursewaretrain the trainer This Train the Trainer course is designed to improve your training techniques and increase your confidence when delivering training courses. A comprehensive train the trainer course for trainers. This train the trainer course will enable you to successfully deliver training courses to the highest standard. Having completed this train the trainer training course, participants will be able  more...
From Primer Business Solutions Inc.
Personal Skills Speed Reading instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab Course Description Whether you are a professional or a student interested in improving reading comprehension and reading speed a Primer Speed Reading seminar will quickly improve your reading skills. Checkout www. myprimer. ca for more details  more...
Personal Skills Personal Taxes instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab Course Description This Personal Taxes training class will teach new users to master Simply Accounting software. A hands-on approach is taken and the exercises are designed to impart relevant skills and knowledge by having participants work through real-life examples and scenarios. Checkout www. myprimer. ca for more details  more...
From Prime Language Services
Learn Russian with Personal Certified Russian Teacher instructor led trainingon-line e-learning cbt (computer based) Online language tuition with Prime Language Services will quickly build your confidence, vocabulary & fluency by learning in an interactive environment with a tutor who'll give you essential experience of live conversation. You will converse via Virtual Classroom, where you listen, talk and see the Teacher, Russian Native Speaker. Every lesson is recorded, which allows you playback at any  more...
From Radiofrequency Safety International Corporation
live RF Best Management Practices instructor led trainingon-line e-learning cbt (computer based)Webinar is available as well ...PE Math Liability issues, both civil and criminal Personal Monitors / RF Suits RF Health and Safety Outline Time average programs when working Pass through programs Working in Hot RF area programs Site owner, equipment owner and Contractor responsibilities US Standards and The Law Steps to Compliance Multi-Employer Workplace Medical Implants Eye  more...
From e-Hazard Management
OSHA 10 Hour Transmissions Distribution instructor led traininggroup study and discussionbook 10 Hours This course covers earth grounding, equipment grounding, and high resistance grounding. It explains the differences between all three grounding systems, emphasizing the critical function that equipment ground performs. What You'll Learn a Introduction to OSHA. a Electrical Safety. a Personal Protective Grounding. a Lifting & Rigging. a Personal Protective Equipment. a Job  more...
Arc Flash Calculations for Utilities instructor led traininggroup study and discussioncoursewareworkshop / seminar ...es, correct equipment tag information and the appropriate Personal Protective Equipment for an arc hazard area is often complex and confusing. Our experienced instructors provide an in-depth understanding of several different methodologies and help the utility professional know which is appropriate in a given circumstance. Who Should Attend: a Consulting, utility & industrial engineers  more...
From Growth Central
Anger Management Specialist-I Certification Seminar, Phoenix, AZ February 4 & 5, 2010 instructor led trainingworkshop / seminar ...ation benefits include: Accepted for court, business, and personal referrals Listing in NAMA National Anger Management Specialist Directory (www. namass. org) Complimentary workbook, "Real Solution Anger Management Workbook" Continued marketing support INSTRUCTOR: Dr. Rich Pfeiffer, Distinguished Diplomate of NAMA, will facilitate on both Friday & Saturday, in New York City. Rich  more...
From The Safety Institute of America
Safety Committee Boot Camp with OSHA 10-Hour Topics: Electrical safety, Ergonomics, Establishing an EFFECTIVE Safety Committee, Fire Protection and Prevention, Hazardous Materials, Hazardous Communications, Introduction to OSHA, Machine Guarding, Materials Handling, Means of Egress and Emergency Action Plans, Personal Protective Equipment, The Value of an Effective Safety and Health Program, and Walking and Working Surfaces. Registration fee  more...
From Skillstudio Limited
Personal Vocal Impact - Manchester instructor led trainingworkshop / seminar ...Personal Vocal Impact is our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and  more...
Personal Vocal Impact - Central London instructor led trainingworkshop / seminar ...Personal Vocal Impact is our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and  more...
Personal Vocal Impact - Edinburgh workshop / seminar ...Personal Vocal Impact is our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and  more...
From Global Training Partners
Cross Cultural Intercultural Diversity Management and Awareness ...aspects; basics of effective intercultural communication; personal, national and organizational cultures; hidden values that drive behavior; how cultural filters shape assumptions, perceptions, stereotypes, behaviors and ways of communicating; cultural ethnocentrism and how to overcome it; cross cultural differences in verbal and nonverbal communication; overcoming stumbling blocks in  more...
Cross Cultural Intercultural Training Living and Working In Other Cultures Strategy and Competency ...aspects; basics of effective intercultural communication; personal, national and organizational cultures; hidden values that drive behavior; how cultural filters shape assumptions, perceptions, stereotypes, behaviors and ways of communicating; cultural ethnocentrism and how to overcome it; cross cultural differences in verbal and nonverbal communication; overcoming stumbling blocks in  more...
From Trainers 'n' Mentors
Communication Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar ...arn the secrets of communication pros, including building personal credibility, delivering positive and negative feedback, improving listening skills, rephrasing for better relationships, dealing with difficult people, handling negative situations, and more. Skills practice exercises are interactive, allowing participants to practice what they have learned in a fun, high-energy environment.  more...
From HBF Networks
Cisco Unified Communications IP Tel Part 2 v60 ...to any device and have the device reconfigured with their personal settings. o Lab 4-2: Implementing Cisco Unified Communications Manager Extension Mobility * This lesson describes how to implement Cisco Unified Mobility for single-number reach, and other mobility services. o Lab 4-3: Implementing Cisco Unified Mobility Module 5: IP Telephony Security Secure a Cisco  more...
CIPT Accelerated CIPT parts 1 and 2 v60 ...to any device and have the device reconfigured with their personal settings. o Lab 4-2: Implementing Cisco Unified Communications Manager Extension Mobility * This lesson describes how to implement Cisco Unified Mobility for single-number reach, and other mobility services. o Lab 4-3: Implementing Cisco Unified Mobility Module 5: IP Telephony Security Secure a Cisco  more...
Administering CallManager and Unity ...stem. * Correctly identify the standard features of a Personal Assistant system. * Efficiently manage the account over the telephone and using the desktop tools, ViewMail for Outlook, and Active Assistant. * Efficiently manage the account using both the telephone and the desktop tools provided. * Organize them in the correct order according to best practices. * Correctly  more...
From Kawas Consulting SAL
Retail Selling Techniques instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer ...ep 1: the approach and greeting First impression and personal appearance Having a friendly and cheerful attitude Acknowledging customers you cannot assist immediately; Approaching customers; The3 types of customers: Step 2: The qualification Questioning /probing to discover the customer s real needs Listen very well don t think about your next question Sell  more...
Advanced Selling Skills instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer ...Outline: 1- History of sales 2- What is selling? 3- Personal Selling 4- Time management for salespeople 5- Why People Buy? 6- The psychology of selling 7- Attitude vs. Aptitude 8- Self Concept 9- Self Employment 10- Fears of the unknown 11- McGregor Theory 12- Categories of Customers 13- Sell More: How to be First with Motivated Buyers? 14- Buying Modes 15- Buying Modes and  more...
From Such A Voice
Youre On The Air How to Really Make it in Voice-Overs ...via a toll free teleconference call. Youa ll even get a personal evaluation of your voice from Heather after the end of the class! Dan Levine, a well-known commercial producer and Tony Award-nominated Broadway composer & Heather Costa, successful voice-over artist (Playtex, Prentice Hall, ETS), will discuss voice-over technique and introduce students to the voice-over business as a  more...
From 4 Hour Training
Goal Setting and Time Management For managers who are limited on time and need to learn to manage their time & get things done. This 4 Hour highly interactive workshop provides participants with the practical step-by-step essentials and tools that will result in good sound decisions regarding time for efficient task completion and less stress. Managers will learn how to: Prioritize Single out the "important"  more...
From Making the Link
Leading a Winning Team Making the link are offering clients selected opportunities to develop Leadership and Management teams, with up to 1000 funding from the Leadership and Management Advisory Service. Now is the time to invest with confidence in team development solutions that take business performance to a higher level. MTL work with clients to deliver exceptional business results, using a combination of  more...
From Resources Unlimited
DiSC Virtual Certification for Trainers, Coaches, & Consultants study at homeself directedtrain the trainer ...tools, and then utilize the model and tools to meet their personal and organizational objectives. The Virtual DiSC Cetification For Trainers, Coaches, & Consultants incorporates a variety of DiSC-based training materials including self-paced online training with personalized DiSC telephone coaching. The Virtual DiSC Certification takes approximately 15 hours to complete. About the DiSC  more...
From Beyond The Blue Ltd
Conflict Management and Resolution instructor led trainingstudy at homegroup study and discussioncoursewarebookScenario Based Learning Conflict Management and Resolution is a course designed specifically to help candidates deal with conflict, aggression and violence they may face in their workplace. Workplace violence represents itself in many different forms and does not always mean physical violence, it includes; bulling, verbal aggression, threats and harassment. Workplace violence is estimated to cost organisations in the  more...
National Certificate for Personal Licence Holders NCPLH instructor led trainingstudy at homegroup study and discussioncoursewarebook ...Personal Licence Holders (NCPLH) is the prescribed qualification for anyone wishing to apply for a Personal Licence to sell and authorise the sale of alcohol in England and Wales. The NCPLH is a nationally recognised level 2 qualification, designed to provide the knowledge and information required by anyone wishing to apply to their local authority for a personal licence. The  more...
Award in Responsible Alcohol Retailing instructor led trainingstudy at homegroup study and discussioncoursewarebook ...g in the licensed retail sector who are authorised by the Personal Licence Holder or Designated Premises Supervisor to sell alcohol. The qualification acts as the starting point for further and more advanced qualifications as employees progress and become more valuable to the business in which they work. The course examines the nature of alcohol, its effects and the potential consequences of  more...
From Resources Unlimited
Dimensions of Leadership Virtual Train-the-Trainer study at hometrain the trainer ...s of Leadership Profile and then utilize it to meet their personal and organizational objectives. The Virtual Dimensions of Leadership Profile Train-the-Trainer combines independent study, personalized individual telephone coaching, & a variety of training materials. The Virtual Train-the-Trainer may be completed in as few as 3 days or over up to 3 weeks. About the Dimensions of  more...
From EFT Essex
AAMET EFT Level 1 A Basic Introduction instructor led traininggroup study and discussionworkshop / seminar .... Classes are small so you have individual tuition and personal attention at all times. Topics covered include: The History of EFT How EFT works Rapport and calibration Classic EFT Psychological Reversal Targeting issues Testing your work The Movie Technique Personal Peace Procedure Physical problems Toxins Your investment for this  more...
AAMET EFT Level 2 Take Your Skills to the Next Level instructor led traininggroup study and discussionworkshop / seminar ...ctitioner status or simply want to extend your skills for personal use on yourself, family and friends, come along and have some fun trying out additional ways of applying EFT in a supportive learning environment with other EFT enthusiasts. Sign up for this Level 2 course and continue your EFT adventure! Topics covered include: Tuning in to the problem Creating powerful  more...
From Resources Unlimited
Lateral Thinking Certification (Train-the-Trainer) instructor led trainingworkshop / seminartrain the trainer ...ity of Dr. de Bono's thinking methods, materials, and his personal reputation and credibility A signed agreement upon acceptance of your application Certified Lateral Thinking Trainers Must Recertify Every 2 Years Corporate Certified Lateral Thinking Instructors Corporate Certified Lateral Thinking Instructors are employed full-time by an organization, and complete their Lateral  more...
DATT (Direct Attention Thinking Tools) instructor led trainingworkshop / seminar ...takes in perception. Our modern lives both business and personal are very fast paced and full of action. We often confuse action with accomplishment and frequently jump to action without enough thought. We love to take action and see what happens if it is good, we keep going; if it is bad, we stop and clean up the mess we have created. This strategy is better than doing nothing at all  more...
DATT (Direct Attention Thinking Tools) Certification instructor led trainingworkshop / seminartrain the trainer ...takes in perception. Our modern lives both business and personal are very fast paced and full of action. We often confuse action with accomplishment and frequently jump to action without enough thought. We love to take action and see what happens if it is good, we keep going; if it is bad, we stop and clean up the mess we have created. This strategy is better than doing nothing at all  more...
DiSC Classroom Certification for Trainers, Coaches, and Consultants instructor led trainingworkshop / seminartrain the trainer ...ettings, and to utilize the model and tools to meet their personal and organizational objectives. About the DiSC Profile The DiSC Profile was developed by Inscape Publishing, the leading provider of instrument-based learning systems. For nearly 30 years, the DiSC Profile has unlocked the door to productive communication and relationships through its DiSC Dimensions of Behavior learning  more...
From Dbametrix Solutions
Oracle 9i DBA course instructor led trainingcoursewaretrain the trainercomputer lab ...nals to offer a hands-on and depth knowledge. We develope personal relationship with each student to learning more and make full confidence. We create healthy environment for each and every student for more learning and take more benefits during training. All Oracle DBA Courses as per standard of Oracle University coursewares. Fast-track and crash OCP DBA courses are available: DBAMETRIX  more...
From Emma James NLP Training
NLP Practitioner Course Bath Somerset Jan 2010 900 ...w to communicate efficiently with other people increasing personal and business negotiation. Understand your own limitations and see them in others with the added advantage of being able to remove them creating optimum performance in your career, personal and sport future. Read people more effectively and be able to see and hear the key insights into what motivates and interests each person  more...
NLP Practitioner Certification Training in Bath - max 10 per group 900 pounds instructor led trainingstudy at homegroup study and discussioncoursewarecd rombook ... training but geared towards those who want to use it for personal development and becoming a qualified NLP Practitioner therapist. It is perfect for those wishing to become a therapist, use it for personal communication and development skills, overcoming problems, confidence, assertiveness and so much more. Each course is kept to 10 people and you will get personal attention throughout the  more...
From The Training Clinic
Coaching and Counseling instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainertemplates ...se the effectiveness of counseling results by recognizing personal biases and experiences that influence counseling techniques through inventories. 3. Practice counseling techniques to meet given criteria in a role play. 4. Get to the "real" problem by sorting symptoms and causes through a sample checklist for counseling subordinates. 5. Gain employee commitment employees with  more...
From The Performance Institute of NLP
8 day International NLP Master Practitioner Training Seminar approved by Richard Bandler instructor led traininggroup study and discussionDVDbookworkshop / seminar ...icating effectively, giving you the ultimate advantage in personal and professional interactions. + Gather an astonishing amount of information from people within seconds, the information you need to instantly get through to them. + Remove stress and operate with heightened awareness, vitality and enthusiasm. + Unleash your true charismatic power by eliminating self-limiting attitudes,  more...
8 day International Hypnosis Training Seminar approved by ABH instructor led traininggroup study and discussionDVDbookworkshop / seminar ...icating effectively, giving you the ultimate advantage in personal and professional interactions. + Gather an astonishing amount of information from people within seconds, the information you need to instantly get through to them. + Remove stress and operate with heightened awareness, vitality and enthusiasm. + Unleash your true charismatic power by eliminating self-limiting attitudes,  more...
8 day International NLP Practitioner Training Seminar approved by Richard Bandler instructor led traininggroup study and discussionDVDbookworkshop / seminar ...icating effectively, giving you the ultimate advantage in personal and professional interactions. + Gather an astonishing amount of information from people within seconds, the information you need to instantly get through to them. + Remove stress and operate with heightened awareness, vitality and enthusiasm. + Unleash your true charismatic power by eliminating self-limiting attitudes,  more...
From Technology Ed
Interviewing Skills for Technical Professionals on-line e-learning cbt (computer based)self directed Interviewing Skills is a course designed to prepare students to answer questions typically asked during interviews for professional/ technical roles. The course will cover strategies for creating an effective resume package needed to land that first interview. The course is an online workshop where students have the opportunity to practice answering interview questions. At the end of the  more...
From Results Coaching Systems FZ LLC
Intensive Coach Training instructor led trainingstudy at homegroup study and discussioncoursewareself directedbookworkshop / seminarlive learning and skills practice About this program RCS offers an ICF Accredited Coach Training Program, Everything you need to begin coaching. If you are interested in making a career change, building an additionalrevenue stream as a professional coach, or learning to coach others inside your organization, this is one of the coaching worlda s most respected and intensive training experiences. The Intensive Coach  more...
ART of the Coach instructor led traininggroup study and discussionself directedworkshop / seminar Art of the Coach is a 1-day training program that introduces participants to the coaching conversational model that is at the core of the Results Coaching Systemsa method of coaching. This goal of this program is to provide a map and specific skills that participants can use to move any conversation from the point of being stuck or challenged, to insight and then motivated action. It  more...
From Create-Learning
3 Reasons why Your Leaderhip Sucks and how to improve it ...uals have a limited idea of what and how to improve their personal and team leadership experience. This workshop will highlight 3 areas for leaders to do more than engage their teams in projects. These 3 steps will empower those who lead teams, as well as those who are not necessarily in the position of leader to determine ways to internally motivate and gain the full passion of those whom they  more...
From Emma James NLP Training
Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct instructor led trainingstudy at homegroup study and discussioncourseware ... training but geared towards those who want to use it for personal development, business & negotiation communication and therapy application. It is perfect for those wishing to become a therapist, use it for personal & business success and growth, overcoming problems, confidence, assertiveness and so much more. Each class is kept to 10 people and you will get personal attention throughout the  more...
From SolutionsIQ
Secrets of Agile Teamwork Beyond technical skills, Agile success depends on productive self-organizing teams. How do you develop, grow, and maintain a functioning self-organizing team? Ita ™s not magic, but it doesna ™t just happen either. Effective self-organizing teams rely on personal and interpersonal effectiveness. In this hands-on workshop, wea ™ll discover the secrets to developing the skills you need  more...
From Illumine Training
Smarter Selling - Building Better External and Internal Relationships instructor led training Whether selling products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success. Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that: -Sell products and want to understand customers' personal needs, build rapport  more...
From New Horizons
MCITP Enterprise Support Technician ...op support issues, as well as issues involving mobile and personal devices. Prerequisites Successful candidates will also prove their expertise in installing and configuring hardware devices and drivers (including mobile and personal devices), troubleshooting hardware devices and drivers (including mobile and personal devices), escalating complex issues to the appropriate administrator (for  more...
From Taylor Performance Solutions, Inc.
Time Management for Increased Productivity instructor led training Do you feel like there is never enough time? Does the clock seem to jump ahead while your productivity lags behind? Register today for this workshop to learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your  more...
Time Management Skills for Increase Productivity instructor led training In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional  more...
Mastering the Art of Time Management instructor led training In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional  more...
Mastering the Art of Time Management instructor led training In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional  more...
Negotiations Training - The Art and Science instructor led training Everybody can benefit from learning the art of negotiation, whether for use in business, community or personal relationships. In this workshop you will learn how to prepare and manage the discussion, make wise choices and feel confident in the process. The skills learned can be used to purchase your next car, buy a house, negotiate with contractors or vendors and close a business deal.  more...
From Last Minute Training
Developing Emotional Intelligence The primary goal of learning about our emotional intelligence is to improve personal resilience and performance by learning to be more conscious of our emotions, and more skilful in applying the appropriate emotion at the appropriate time.  more...
From HOT Engineering
Integrated Petrophysics for Reservoir Characterisation COURSE VENUE:  Dubai, Kuala Lumpur, Vienna This course will teach you how to evaluate reservoirs and quickly identify flawed results. Robust, minimum error reserves are achieved by a logical, systematic integration of all relevant data. Interpretation is cost-effective compared with data acquisition or development mistakes and essential for the complex reservoirs and marginal fields being re-evaluated today. Systematic Integration can  more...
From Last Minute Training
Computer Basics - Starting Out cldouglas Computer Basics - Starting Out is designed as a hands-on introduction to the world of personal computing for the novice. This course helps participants become familiar with computer terminology, understand the benefits of using a computer, and establish a foundation of computer skills on which they can build in the future.  more...
*Time Mastery Personal Effectiveness RIBO credits Do you never seem to have enough time to do the really important things in your life? Are you missing deadlines at work and letting your team members down? ? Do you want to gain control over your time and your life? This seminar is for you.  more...
From Fast Forward Project Management
GDPM - Project Management Workshop instructor led traininggroup study and discussionbookworkshop / seminar ... On completion of the course each delegate will receive a personal Certificate of Attendance and will be able to take away their personal course workbook. Training venues The training workshop is limited to a minimum of 10 and a maximum of 16 delegates and is normally held in proven conference venues away from delegates normal working environment. We can also deliver these workshops at  more...
From Last Minute Training
Publisher 2007 Level 1 - presidio instructor led trainingcomputer lab ...n from scratch or use one of the hundreds of business and personal designs available in Publisher. Course Objective: You will create, format, revise, and distribute publications. Target Student: This course was designed for persons with a basic understanding of Microsoft Windows and Microsoft Word who need to learn how to use Microsoft ® Publisher 2007 to create, layout, and edit  more...
Psychology of Leadership one day - theory In this workshop we will detail key factors that often determine abilities to achieve success in a leadership role. We'll also discuss the various types of leadership styles that we encounter in personal and professional life & much more.  more...
PMP Exam Preparation Designed for Project Managers preparing to write the PMP exam & prefer to develop their own personal study plan. Reduce your study time in half by focusing only on relevant exam topics; Test taking strategies to help answer any question correctly & more  more...
Introduction to Computers the Internet This course provides a broad foundation for students so that they will have a greater awareness and confidence using personal computers. Students will gain practical information and skills, such as what a computer is, how to manage personal files and folders that they create, and how to use many of the programs that come with the Computer  more...
Coping With Stress Work and Home This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or bad, it's a fact of life.  more...
CompTIA Network 2009 Objectives The CompTIA Network+ (2009 Objectives) course builds on your existing user-level knowledge & experience with personal computer operating systems & networks to present fundamental skills & concepts you'll use on the job in any type of networking career.  more...
Time Mastery Personal Effectiveness Do you never seem to have enough time to do the really important things in your life? Are you missing deadlines at work and letting your team members down? ? Do you want to gain control over your time and your life? This seminar is for you.  more...
Logic 101 This 3-day hands-on course introduces students to the primary features & basic user interface of Logic Pro. Students learn how to generate a customized audio and midi configuration that will seamlessly integrate with their own personal production studio.  more...
HTML 40 Basic This ILT course for HTML 4 is designed for students with basic knowledge and experience in personal computing and the World Wide Web, who want to learn the basics of creating Web pages using HTML.  more...
Outlook 2003 Introduction - Computer help This course provides a solid introduction to the various aspects of Outlook. Outlook is more than just email, it is contact management, a log for projects and sales contacts, as well as a personal organizer. The objective is for the student to be able to integrate Outlook into his/ her daily business repertoire.  more...
Managing Multiple Priorities Work Smarter Not Harder- Nexient Do you have enough time? More and more people are encountering stress, overwork and the pressure of time constraints at work; even the most organized person can sometimes feel overwhelmed and frustrated. Workloads seem impossible and chaotic; handling multiple assignments and demands from several people is the norm rather than the exception. Ita s no secret that highly successful people are those  more...
Publisher 2003 - Level 1 - Acend In this course, students will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher  more...
Microsoft Outlook 2003 Level 1 - inet Microsoft Outlook can do so much more than just send and receive email! It is a powerful communication and personal organization tool. Streamline your communications by taking advantage of some of Outlook's versatile features.  more...
Negotiation Skills for Project and Contract Managers 3 day course -nexient Negotiation is an invaluable skill for any project manager. Not only do you negotiate agreements with vendors and contractors, but you must effectively negotiate with stakeholders, customers and team members throughout the life of a project. This three-day, highly interactive experience covers the dynamics, processes and techniques of internal and external negotiation situations faced by project  more...
Microsoft Outlook 2003 Level 2 1 Day Course-nexient This course is intended for participants who are familiar with Outlook 2003. Topics included are: getting the most out of Outlook, managing folders, using advanced message features, sharing folder access & archiving outlook items, personal productivity.  more...
Project Leadership Management and Communications 3 day course In this 3 day course, you'll learn how to: lead project teams through more effective communication, Identify motivational value systems to improve productivity & cooperation, recognize the role of business & personal ethics in leadership & more.  more...
Elite Sales Management2 Day In this intensive two day workshop you will learn how to apply your personal management style while developing your core competencies to meet the challenges of your business environment.  more...
Dealing with Difficult People Conflict Resolution- EMPOWER Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana t deal with the difficult people in their lives. This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can  more...
Computers 101 - Windows Operating System - New Era This one day course provides a broad foundation for students so that they will have a greater awareness and confidence using personal computers. Students will gain practical information and skills, such as what a computer is, how to manage personal files and folders that they create, and how to use many of the programs that come with Windows XP.  more...
Microsoft Outlook - Level 1 This course offers basic training for Microsoft Outlook. Outlook is a personal information manager developed by Microsoft, and is part of the Microsoft Office Suite. In this course, the essential skills taught will include: Composing Messages; Managing Mail; Scheduling Appointments; Scheduling Meetings; Managing Contacts; Managing Tasks; Using Notes; and if there is more time in our full day  more...
Computer Basics - Starting Out ...ut is designed as a hands-on introduction to the world of personal computing for the novice. This course helps participants become familiar with computer terminology, understand the benefits of using a computer, and establish a foundation of computer skills on which they can build in the future. Specific goals are as follows: Your computer system including: what a computer can do and  more...
Negotiation Skills for Project and Contract Managers - nexient Course Synopsis Negotiation is an invaluable skill for any project manager. Not only do you negotiate agreements with vendors and contractors, but you must effectively negotiate with stakeholders, customers and team members throughout the life of a project. This three-day, highly interactive experience covers the dynamics, processes and techniques of internal and external negotiation situations  more...
Negotiation Skills for Project and Contract Managers Course Synopsis Negotiation is an invaluable skill for any project manager. Not only do you negotiate agreements with vendors and contractors, but you must effectively negotiate with stakeholders, customers and team members throughout the life of a project. This three-day, highly interactive experience covers the dynamics, processes and techniques of internal and external negotiation situations  more...
Real Estate Sales Training5 Day Gain the necessary insight so that you are able to recognize and leverage your personal strengths and protect yourself from and build upon safeguards against your vulnerabilities.  more...
Power Your Hours In this course we explore the skills in self-discipline, time management, personal organization and planning.  more...
Outlook 2007 Introduction 1 Day This course provides a solid introduction to the various aspects of Outlook. Outlook is more than just email, it is contact management, a log for projects and sales contacts, as well as a personal organizer. The objective is for the student to be able to integrate Outlook into his/ her daily business repertoire.  more...
Dealing with Difficult People ...of people cana t avoid interactions with a wide range of personality types, including some who are inconsiderate, stubborn, incorrigible, inappeasable, indecent.... or downright sleazy. In fact, success sometimes depends on your ability to work well with all the above. Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of  more...
The Leading Edge Leadership through Effective Communication ... * Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate accountability and courage when executing decisions and communicating with staff. * Improve staff performance by identifying and overcoming the causes that block achievements.  more...
Attitude is a Choice ... Take initiative and lead attitudinal changes through personal accountability. Inspire success strategies throughout the organization. Make decisions and set goals. Maintain a positive attitude before, during and after communications with difficult people. Eliminate self-imposed barriers  more...
Building Cross Function Teams For Personal and Team Excellence Participants who complete this workshop will: Learn the nature of a team and its purpose. Define the team's mission and objectives, while identifying procedures that support the team's goal. Work with others from different disciplines to build mutual esteem and trust. Explore clarity and problem solving tools including, Goal Setting,  more...
Watermain Breaks and Repairs ...equirements such as working in a road allowance and other personal safety items. At the completion of the two day period the learners will understand the regulatory requirements that operators must follow to repair a break as well as gaining a sound understanding of available methods used to determine water losses both real and apparent and the financial impact that they have for the supply  more...
Communicating Confidently in Business ...personal and professional communication skills to the top 10% of the world a and that is where you will find the most successful people in business and in life. Confident communicators are given more responsibility at work, are given promotions and raises more often, and become great business leaders. When you can communicate clearly and confidently, but still do it in a friendly,  more...
Interpersonal Skills for Todays Professional The biggest influence on job satisfaction is our relationship with others. Having the skills to interact positively with our co-workers and boss enables the development of effective working relationships and leads to productive business outcomes. This workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational  more...
Client Care Representative CCR Certified Training Program 2 Days ... in a team environment. 5. Understand stress and build a personal coping strategy. Benefits 1. Make agents more productive in a team environment 2. Reduce agent turnover 3. Improve Customer Satisfaction Here are some of the skills most needed to be coached and trained: 1. How to control a conversation, so it doesn't drag on needlessly 2. How to identify the needs of the caller 3.  more...
Telemarketing Using A Telephone as a Sales Tool We never stop learning how to improve our selling skills. Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. This personal approach can dramatically  more...
Elite Customer Service Module 26 ...ike manner. # You will learn why it is important to take personal ownership of customer concerns, situations and challenges and show people that you truly care through your actions and the attitude that you project. # We will discuss the significance of basic codes of conduct for elite customer service and how your interactions with a customer should make them feel for better overall results.  more...
No Pressure Prospecting ~ Sales prospecting seminar in Toronto group study and discussionworkshop / seminar Prospecting Workshop in Toronto. Prospects lie to "salespeople", but that doesn't mean they are bad people. In fact, most people feel it's okay to lie to get rid of a "salesperson". Do you sound too much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we  more...
Coaching A Leadership Skill This workshop addresses the needs of those who want to lead and inspire others in the corporate world. Completion of this workshop will result in: learning the key competencies of leadership including personal awareness, coaching and feedback, courage, self control and acceptance, conflict resolution...; demonstrate accountability and courage when executing decisions and communication with staff;  more...
Prospecting Lead - The Key to Success Prospecting is the key to your sales success. Your success today is a result of the prospecting you did six months ago. In this one-day workshop, you will become skilled at networking and learn the 80/ 20 rule. After the workshop, you will know who to target and how to target them, and remember to do some prospecting every day through warming up cold calls, following up on leads, or networking.  more...
Telemarketing - Using A Telephone as a Sales Tool The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. This personal approach can dramatically increase your sales success. This one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation.  more...
Time Mastery & Personal Effectiveness Do you never seem to have enough time to do the really important things in your life? Are you missing deadlines at work and letting your team members down? Are you spending enough quality time with your family or friends? Do you want to gain control over your time and your life? If the answer is yes, then this workshop is for you.  more...
Computers 101 - Windows Operating System This one day course provides a broad foundation for students so that they will have a greater awareness and confidence using personal computers. Students will gain practical information and skills, such as what a computer is, how to manage personal files and folders that they create, and how to use many of the programs that come with Windows XP.  more...
How to Boost Communication for Productivity and Project Management ...rse is intended for anybody wanting to improve their interpersonal skills. It can include those who belong to the manufacturing engineer industry, or that of a plant mager, or team leader, or supervisor, project manger or sponsor, project engineer, and so on. This course will teach you how to assemble and lead effective project and work teams. You will gain insights that you can use  more...
The Leading Edge: Leadership through Effective Communication ... * Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate accountability and courage when executing decisions and communicating with staff. * Improve staff performance by identifying and overcoming the causes that block achievements.  more...
Building Better Teams This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave this program with a plan for your personal development as a team player and as a team leader and will have learned skills and techniques for improving the functionality, efficiency and productivity of your a at  more...
Decisiveness with Distinction Decision Making and Problem Solving Participants who complete this workshop will: Determine own level of clarity. Understand the need for effective goal setting and achievement. Implement the principles necessary to make objective, team consensus decisions. Identify own position on personal integrity and fairness.  more...
Building Cross Functional Teams for Personal and Team Excellence Participants who complete this workshop will: Learn the nature of a team and its purpose. Define the team's mission and objectives, while identifying procedures that support the team's goal. Work with others from different disciplines to build mutual esteem and trust. Explore clarity and problem solving tools including, Goal Setting,  more...
Public Speaking Presentation Survival School ...resenter has two unique qualities, appropriate skills and personal confidence. This confidence comes from knowing what you want to say, and being comfortable with your communication skills. In this comprehensive two-day workshop, you will master the skills that will make you a better speaker and presenter. It s like preparing every detail of a party. You are prepared, and it s going to be a  more...
Business Writing That Works 2 Days Business Writing That Works is a two-day course that focuses writing skills. In this course, students will focus on topics such as: * Why Write * The Four C's * Making Words Agree * Active and Passive Voice * Setencnes and Sentence Types * Courtesy in Writing * Practicial Language * Inclusive Language * Sentence Construction * Punctuation * Writing  more...
Coping With Stress Home and Work ...ing to find balance and greater satisfaction in both your personal and professional lives? Are you feeling the pressure that today's fast paced, ever-changing environment is putting on you? This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or bad, it's  more...
Time Mastery & Personal Effectiveness workshop / seminar Location: Ottawa Date: 2008-03-11 List Price: $349 Offered Price: $279.00 Seats Available: 2 Learning Objectives: Develop your personal action plan for long term success. Learn how to improve overall team performance. Identify your time-management strengths and opportunities for improvement. Learn how to develop a Can Do attitude. Learn valuable goal-setting techniques. Learn how to  more...
Microsoft Excel 2003 Level 3 workshop / seminarcomputer lab ...ing the Macro Code Absolute and Relative References The Personal Macro Workbook Section 3 - Outlines Outline Basics Creating an Outline Collapsing and Expanding an Outline Manual Outline Section 4 - Excel Functions Function Basics The PMT Function The Goal Seek Function The IF Function The VLOOKUP Function Section 5 - Auditing Auditing Basics Tracing Precedents and Dependents  more...
Microsoft Excel 2003 Level 3 computer lab ...ing the Macro Code Absolute and Relative References The Personal Macro Workbook Section 3 - Outlines Outline Basics Creating an Outline Collapsing and Expanding an Outline Manual Outline Section 4 - Excel Functions Function Basics The PMT Function The Goal Seek Function The IF Function The VLOOKUP Function Section 5 - Auditing Auditing Basics Tracing Precedents and Dependents  more...
Best Practices for the Multi Project Manager - 2 Day Seminar workshop / seminar ...ojects are top priority and which are not * Improve personal time management and communication throughout the organization * Keep projects on track, on time and on budget What You Will Cover * Prioritize projects * Negotiate stakeholder expectations to establish scope * Design and develop multiple project plans * Balance risks and resources to achieve  more...
NLP Practitioner Certification Training workshop / seminar Location: Toronto Date: 2007-04-27 List Price: $3295 Offered Price: $2305.00 Seats Available: 6 3 Consecutive Weekends April 27th, 2007 6:30pm to 10:00pm and April 28th & 29th, 2007 9:00am to 6:00pm May 4th, 2007 6:30pm to 10:00pm and May 5th & May 6th,2007 9:00am to 6:00pm May 11th,2007 6:30pm to 10:00pm and May 12th & May 13th, 2007 9:00am to 6:00pm Here are the 4 main benefits of  more...
Protecting Customer Privacy workshop / seminar 550 Burrard Street, V6C 2B5, Vancouver, British Columbia September 20th, 2007 12:00pm - 1:30pm Now the 1 issue across North America, your customers want to know how your business safeguards their personal data. Join us to learn how to win customer trust by protecting their privacy.  more...
Protecting Customer Privacy workshop / seminar Edmonton, Alberta September 19th, 2007 12:00pm - 1:30pm Now the 1 issue across North America, your customers want to know how your business safeguards their personal data. Join us to learn how to win customer trust by protecting their privacy.  more...
Protecting Customer Privacy workshop / seminar September 18th, 2007 12:00pm - 1:30pm 111 5th Avenue, S.W., T2P 3Y6, Calgary, Alberta Now the 1 issue across North America, your customers want to know how your business safeguards their personal data. Join us to learn how to win customer trust by protecting their privacy.  more...
Outlook Introduction-1 Day workshop / seminarcomputer lab Location: Toronto Date: 2007-04-11 List Price: $275 Offered Price: $190.00 Seats Available: 3 This course provides a solid introduction to the various aspects of Outlook. Outlook is more than just email, it is contact management, a log for projects and sales contacts, as well as a personal organizer. The objective is for the student to be able to integrate Outlook into his/her daily business  more...
Maximize Revenues - Minimize Headaches - Sales Training Seminar instructor led trainingworkshop / seminar Maximize Revenues - Minimize Headaches Selling is the lifeblood of any enterprise. But in business today most sales happen in spite of the salesperson not because of him/her. Attention business owners, managers, supervisors, sales professionals: Consider the following: Would you like to sell more stuff, more easily, more often? Is competition today more fierce & cutthroat than in the past? Are  more...
What it Takes to Listen - Listening Skills workshop / seminar March 28, 2007 8:30am - 4:30pm Enhance your relationships through Effective listening skills Effective listening saves time, prevents misunderstanding and error, and reduces stress. Everything from your personal relationships, to your career results will improve once you practice the secrets of effective listening. To learn and practice the secrets of effective listening, join Canada's premier  more...
From The Office Training Company
Managing Time & Priorities workshop / seminar ...ity - Measured the cost of your time - Established your personal & professional goals - Identified your ideal daily planning ratio Applied your new skills in a variety of scenarios What can you expect from our workshops? The Professional Excellence Workshops provide a relaxed, friendly and facilitated environment in which to exchange ideas, tips and experiences with a team of creative,  more...
From DJH & Associates Consulting
How to Become a Successful Supervisor ...nd to the external environment that continuously changes. Personal values and the things that are rewarded will have a profound impact on subordinates and the overall organization. a How to Become a Successful Supervisor", was created with the frontline supervisor in mind. It is a five-day interactive workshop designed to provide present day supervisors with the tools they need to be  more...
From Ripley Training Limited
Communicating with Confidence and Personal Impact instructor led training Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/ in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire.  more...
From Talent Tools
DISC Certification Training instructor led trainingworkshop / seminar ...s for on-sale or use in your organisation including o 5 Personal Analysis Reports o 1 Team Analysis Report See the list of inclusions at the end of the page for more details of all the inclusions. "Become Accredited in the World's Fastest Growing Professional Human Resources Assessment and Development System." In this intensive 2 day program, you will achieve competency in the full  more...
From Sharp Redesigns
Home Staging and Interior Redesign Course instructor led traininggroup study and discussionbookhands-on practical training, CD of templates and forms This 5-day course covers everything you need to start your own interior redesign and real estate staging business and qualifies you to call yourself a Certified Redesign & Staging Specialist (CRSS ). No prerequisites are required. The course is taught by Val Sharp, the founder and past president of the Canadian Re-designers Association and the author of The Art of Redesign 5 Simple  more...
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