Interviewing Skills Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with more...
Foundations: Supervisory Excellence This highly interactive 2-day program is best conducted as an intact 2 day program, but it can be divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices.
This workshop provides hands-on tools which make transition of the learning to the job easy and more...
Customer-Focused Leadership This highly effective and interactive 2-day on-site program provides you with proven fundamentals for developing and improving service quality. Rather than rote, mindless steps for creating customer satisfaction, this program provides a way of thinking, a mind-set that can empower people to go beyond satisfaction. If you are serious about making Customer Focus and Service Quality a competitive more...
Time Mastery & Personal Effectiveness Location: Ottawa Date: 2008-03-11
List Price: $349 Offered Price: $279.00
Seats Available: 2
Learning Objectives:
Develop your personal action plan for long term success.
Learn how to improve overall team performance.
Identify your time-management strengths and opportunities for improvement.
Learn how to develop a Can Do attitude.
Learn valuable goal-setting techniques.
Learn how to more...
Operational Risk Management Intermediate This workshop builds on a basic knowledge of operational risk up to an intermediate stage.
Operational Risk Management Intermediate is designed to provide a comprehensive understanding of operational risk in order to enable participants to face operational risk challenges with confidence. It concludes with a valuable 'plan of action' session that seeks to enable participants to progress more...
Continuous Process Improvement Ensure Your Process Improvement Efforts Maximize Key Business Result Areas
Needs and demands are constantly changing and so must the methods for meeting them. This comprehensive program takes a systematic approach to Continuous Process Improvement, providing participants with a proven methodology, process analysis tools, measurements, and process management techniques to continuously improve more...
Transformational Thinking Workshops The workshops:
*Custom-designed for any type of organization.
*Include dynamic thinking skills that you apply instantly to your organization s real-world situations.
*In 4 hours your people learn to make better decisions.
The Unique approach of our Workshops:
*How to generate better ideas from the unique Free-Thinking Zones
*The instant power of Lateral Thinking skills
*How to become a highly more...