Instructor Led Personal Action Plan Training Classes

Foundations: Supervisory Excellence This highly interactive 2-day program is best conducted as an intact 2 day program, but it can be divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices. This workshop provides hands-on tools which make transition of the learning to the job easy and more...

Customer-Focused Leadership This highly effective and interactive 2-day on-site program provides you with proven fundamentals for developing and improving service quality. Rather than rote, mindless steps for creating customer satisfaction, this program provides a way of thinking, a mind-set that can empower people to go beyond satisfaction. If you are serious about making Customer Focus and Service Quality a competitive more...

Business Writing That Works 2 Days Business Writing That Works is a two-day course that focuses writing skills. In this course, students will focus on topics such as: * Why Write * The Four C's * Making Words Agree * Active and Passive Voice * Setencnes and Sentence Types * Courtesy in Writing * Practicial Language * Inclusive Language * Sentence Construction * Punctuation * Writing more...

Time Mastery & Personal Effectiveness Location: Ottawa Date: 2008-03-11 List Price: $349 Offered Price: $279.00 Seats Available: 2 Learning Objectives: Develop your personal action plan for long term success. Learn how to improve overall team performance. Identify your time-management strengths and opportunities for improvement. Learn how to develop a Can Do attitude. Learn valuable goal-setting techniques. Learn how to more...