Instructor Led Personnel Training Classes

Psychology of Selling Professional Selling Closing Techniques ... a. Identity the selling psychology to become a top sales personnel in your organization b. Understand the self concept & self esteem c. Able to demonstrate professional selling skills d. Effectively closing sales and increase sales productivity e. Understand the key to become successful sales personnel. Duration: This is a 2 days training running from 9:00 am 5 :00pm Delivery more...

A Credit & Collection Workshop/ How to Collect MONEY! ...gned for the new and experienced Credit Controller, Sales personnel, and administration staff involved in customer service. This seminar reviews the very basic elements of understanding the credit control function through to analysing the reasons for accounts being overdue. It focuses on developing excellent communications skills, controlling conversations, listening techniques and the more...

Difficult Debriefings and Death Notifications ...ine Lynch Target Audience: Police and Fire Peer Support Personnel and Supervisors. This is a 4 hour class that gives the peer supporter hands-on practice conducting defusings and debriefings. Role play scenarios are realistic. Participants will increase their knowledge, skill level, and confidence in their abilities. Participants should have completed the group intervention class prior to more...

Basic Peer Support Training This is a 16 hour, 2 day class Topics that will be presented are: Introduction to Peer Support Setting up your program Listening Skills Confidentiality Critical Incident Stress Management Role of the Mental Health Professional Grief, Bereavement, & Loss Depression Marriage & Family Issues Addictions Suicide Taking care of you Individuals can expect to take away from more...

California Peer Support Training Week ...sm/addictions, and suicide. Target Audience: Peer Support Personnel and Supervisors. Administrative Info: You must sign in for each portion of the training conference that you attend or your certificate will not reflect that you attended. ________________________________________ Day/Time: Monday & Tuesday 0800 1700 Dates: September 8 & 9, 2008 Room: TBA ICISF CISM Group Crisis Intervention more...

Materials and Supply Chain Management ' This program is designed for Those involved in any or all functions of materials management who are concerned with successfully providing acceptable customer or user service at a minimum cost; also, for anyone who needs to know more about the role of materials management. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train more...

Warehouse Operations and Management ' This program is designed for Those involved in warehousing store activities, both at the operational and supervisory levels. The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions - purchasing, inventory control and distribution. This program is worth 25 NASBA CPE?s. Maximize user service and more...

Warehouse Operations and Management ' This program is designed for Those involved in warehousing store activities, both at the operational and supervisory levels. The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions - purchasing, inventory control and distribution. This program is worth 25 NASBA CPE?s. Maximize user service and more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train more...

Successful Fleet and Transport Management ' This program is designed for Those involved in fleet/transportation/distribution activities, both at the operational and supervisory/managerial levels. This program is worth 25 NASBA CPE?s. Apply the procedures and techniques needed for the effective management of a fleet - trucks, cars, buses and material handling equipment. Plan and implement effectively all activities related to fleet more...

Fundamentals of Purchasing ...personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE?s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine more...

Materials and Supply Chain Management ' This program is designed for Those involved in any or all functions of materials management who are concerned with successfully providing acceptable customer or user service at a minimum cost; also, for anyone who needs to know more about the role of materials management. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock more...

Advanced Public Relations ...officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. more...

Public Relations and Media Skills ...m is designed for Public relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and strategies in a more...

Business Etiquette and Protocol ...Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. This program is worth 15 NASBA CPE?s. Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various more...

Advanced Public Relations ...officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. more...

Advanced Public Relations ...officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. more...

Advanced Public Relations ...officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. more...

Financial Accounting and Reporting ... accounting knowledge, certified financial and accounting personnel. Minimum requirement: basic understanding of accounting or completion of Principles of Accounting. This program is worth 25 NASBA CPE?s. Understand important financial accounting topics and how to report them on the financial statements. Properly account for assets, liabilities, revenues and expenses. Understand the more...

Human Resources Policies and Procedures ... for Professionals working in human resources planning or personnel administration that need to sharpen their knowledge and skills in this important field. This program is also suitable for human resources employees under development, who need to learn the basics of human resources policies and procedures as part of their development program. This program is worth 25 NASBA CPE?s. Understand more...

Project Management Skills ...personnel who are now, or plan to become, involved in any phase of project management. This program is worth 25 NASBA CPE?s. Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication more...

Project Management Skills ...personnel who are now, or plan to become, involved in any phase of project management. This program is worth 25 NASBA CPE?s. Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication more...

Certified Project Management Professional ...personnel who are now, or plan to become, involved in any phase of project management. This program is worth 25 NASBA CPE?s. Plan, schedule, implement and control projects in a structural and professional style. Understand and apply project management skills and leadership techniques required by the project managers / coordinators in order to achieve the project scope. Use coaching, more...

Project Management Skills ...personnel who are now, or plan to become, involved in any phase of project management. This program is worth 25 NASBA CPE s.Plan, schedule, implement and control projects in a structural and professional style.Review the financial aspects of the projects they are currently handling.Be more prepared to deal with all parties concerned through better negotiation and communication skills.Develop an more...

Certified Project Management Professional ...personnel who are now, or plan to become, involved in any phase of project management. This program is worth 25 NASBA CPE s.Plan, schedule, implement and control projects in a structural and professional style.Understand and apply project management skills and leadership techniques required by the project managers / coordinators in order to achieve the project scope.Use coaching, counseling and more...

Project Management Skills ...personnel who are now, or plan to become, involved in any phase of project management. This program is worth 25 NASBA CPE s.Plan, schedule, implement and control projects in a structural and professional style.Review the financial aspects of the projects they are currently handling.Be more prepared to deal with all parties concerned through better negotiation and communication skills.Develop an more...

Call Center Management Skills This program is designed for Existing or potential call center supervisors, customer support supervisors, second level support personnel, account managers, all managers and supervisors having regular telephone contact with customers. This program is worth 15 NASBA CPE's.Identify and solve common call center problems.Acquire higher productivity from call center operators.Apply the skills required more...

Financial Accounting and Reporting ... accounting knowledge, certified financial and accounting personnel. Minimum requirement: basic understanding of accounting or completion of Principles of Accounting. This program is worth 25 NASBA CPE s.Understand important financial accounting topics and how to report them on the financial statements.Properly account for assets, liabilities, revenues and expenses.Understand the annual report, more...

Re-Engineering your Organization A Road Map to Business Process Improvement ...Personnel considering, participating in, or affected by a re-engineering project. This program is worth 25 NASBA CPE s.Understand the terminology and benefits of re-engineering.Distinguish between analysis from a functional view and a process view.Build an understanding of the approach and techniques to apply when processes need to be re-engineered.Maximize customer satisfaction by matching more...

The Strategic Marketing Plan This program is designed for Marketing professionals, marketing managers, marketing assistants and sales personnel who are involved in marketing activities. This program is worth 15 NASBA CPE s.Define the concept and scope of strategic marketing.Understand the process of strategic planning.Apply the techniques used in preparing the strategic marketing plan.Develop the components of strategic more...

Marketing for Better Results ...g managers, advertising managers, product managers, sales personnel, and others who are involved in marketing activities at all levels of the organization. This program is worth 25 NASBA CPE s.Define the nature and concept of marketing in a competitive environment.Understand the process of planning for marketing activities.Apply the techniques used in assessing market opportunities.Gather more...

Marketing for Better Results ...g managers, advertising managers, product managers, sales personnel, and others who are involved in marketing activities at all levels of the organization. This program is worth 25 NASBA CPE s.Define the nature and concept of marketing in a competitive environment.Understand the process of planning for marketing activities.Apply the techniques used in assessing market opportunities.Gather more...

The Strategic Marketing Plan This program is designed for Marketing professionals, marketing managers, marketing assistants and sales personnel who are involved in marketing activities. This program is worth 15 NASBA CPE s.Define the concept and scope of strategic marketing.Understand the process of strategic planning.Apply the techniques used in preparing the strategic marketing plan.Develop the components of strategic more...

Successful Fleet & Transport Management Objectives: By the end of the program, participants will be able to: Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment). Plan and implement effectively all activities related to fleet management and distribution. Manage the organization, personnel, and operational requirements for a successful more...

Warehouse Operations & Management Objectives: By the end of the program, participants will be able to: Maximize user service and provide fast and accurate issuing. Plan and control the warehousing operation to minimize the operational costs. Guarantee safety to the warehouse personnel and facilities. Plan to develop the warehouse personnel. Plan to deal and work with the problems and constraints related to warehousing more...

Materials & Supply Chain Management Objectives: By the end of the program, participants will be able to: Define the objectives and functions of materials management (purchasing, stock control, stores, and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the more...

Oracle Database 11g Administration I The overall objective of this course is to allow the student to gain the skills necessary for day-today administration of an Oracle database. This course is the starting point for Oracle database administrators and also sets the foundation for advanced administrator training and certification. Audience:The primary target audience for this course is Oracle database administrators. Oracle web more...

Oracle Database 11g Administration II The overall objective of this course is to bring database administrators beyond a basic understanding of their environment and to focus attention on more advanced skills needed to effectively configure, administer, monitor and tune the database within a large-scale enterprise. Audience:The primary target audience for this course is Oracle database administrators. Oracle web server and application more...

Oracle Database 11g New Features For Administrators The purpose of this course is to present some of the most advanced features available to database administrators which were either introduced with the Oracle 11g release or have been substantially improved with that release. Audience:The primary target audience for this course is Oracle database administrators. Oracle web server and application server administrators, as well as others who must more...

Competency Based Interviewing for Selection ...eir own job situations Organisation through their trained personnel will project positive image to all the interviewees through this process. The interviewees would perceive the depth / seriousness in selection process. The program will focus on creating awareness to the importance of identifying key competencies required for a specified job. It will be enable the participants to make selection more...

Communicating in Teams ...eart of organizational work. Our information systems, our personnel systems, our tracking systems - in fact almost all organizational systems - are dependent on effective communication. With the advent of team-based and flatter organizations, communication has become even more important than it was before. But sorting out how communication impacts organizations can be difficult. Communication more...

IMPLEMENTING ENVIRONMENTAL MANAGEMENT SYSTEM ISO 14001-2004 Learning Outcomes Build a consistent strategy in relation to the industry sector. Define a target policy and the organisational and operational objectives of environmental management. Analyse the processes involved, evaluate the potential risks, and define means, methods, and tools to reduce them, or even to eliminate their effect. Implement a structured documentation and tools for control and more...

INCREASING AWARENESS OF QUALITY ISSUES AND QUALITY-ASSESSMENT-TOOLS Learning Outcomes: Increase awareness of the Quality-process implementation with help from contributors within the Company. Analyse and take into account individual actions and their impact on all processes. Acquire tools and methods for their implementation in order to assess the Company's activities. Put into practice teamwork in order to create a more...

Occupational Spanish for Library Personnel Part I and II 2003 An interactive, fun yet powerful 14-hour training supported by PowerPoint presentations, exercises and activities, and cultural discoveries. This training is designed for library personnel with little or no prior knowledge of Spanish, focusing on vocabulary, colloquial terms used in the library environment, and a conversational approach. Participants will also learn behaviors and values of more...

Level 4 Award in Health & Safety in the Workplace ...s Enables managers, supervisors and senior safety personnel to manage a higher level of health and safety within their workplace Who Should Attend? Production Managers Trainers Owners or Managers of Businesses Supervisors with intermediate health & safety knowledge Those who assist in monitoring and auditing health and safety systems What Will They Learn? Candidates will more...

Advanced Certificate in Health and Safety ...tion Fees/Books: Charged at current CIEH Rates Key personnel in organisations need the skills and knowledge to manage health and safety: simply being aware of and understanding the issues are not enough this course gives candidates valuable knowledge. CIEH Who Should Attend? It is essential for all those who have a role that includes responsibility for the management of health and more...

IOSH Managing Safely ...issues, including managers, supervisors and senior safety personnel. What Will They Learn? Successful candidates will gain a more in-depth knowledge into Managing Health and Safety. Course Content (total of eight modules): Assessing risks Controlling risks Understanding your responsibilities Identifying hazards Investigating accidents and incidents Measuring performance more...

Workplace health and safety management ...e sense. Create a disciplined environment in which all personnel act on the basis that worker safety and health protection is a fundamental value of the organization. Depends on the credibility of management's commitment to safety and health protection, through: Evidences of direct management involvement in safety and health matters Inclusion of employees in decisions which affect more...

Business Continuity Planning Business Continuity Planning gives strategic and business continuity managers the tools needed to produce, update and practice business continuity plans. Delivered in easy to understand language by experienced practitioners, the course will take delegates through the processes of: Risk Assessment Legal aspects of Business Continuity Planning Impact Analysis Composition of business continuity more...

G K Lim's Stress Management Program ...of Sales and Marketing Management; an Approved CMSI Sales Personnel Certification Advisor & Instructor; ISO Certified In Marketing & Sales (ISO CMS 991182); Certified Competency-Based Training & Education Instructor; Accredited Facilitator, Accelerated Entrepreneurs Development Program; NLP practitioner; managing director of Scope Consultancy Services Sdn Bhd and CSCMS Sdn Bhd; and publisher of more...

Basic Statistical Process Control (SPC) The purpose of this programme is to improve product quality and reduce production cost by applying statistical process control techniques. Programme Objective The objective of this course is to motivate you to use statistical tools to reduce variation and improve processes, increase your confidence in using statistical tools in decision making and familiarise you with the process for SPC more...

LEAN AWARENESS TRAINING ...methods, metrics, and change. This course provides office personnel with an introduction to Lean and how it could be applied to their work, office space, and department to cut costs and increase efficiency. All topics covered in class are taught in a way that anyone, no matter what their skills or experience level, can understand. Our instructors simplify complex topics and present them more...

NEBOSH International General Certificate Block Release The NEBOSH International General Certificate concentrates on local legal requirements, incorporating international standards (such as ILO Codes of Practice) and general principles of good practice, making it relevant to personnel all over the world. It has been designed for managers, supervisors and employee representatives and is ideal for anyone who wants to establish a career in health and more...

AT&T Certificate for Call Center Team Leaders ...ills and professional capabilities of your Contact Center personnel. Our training offers comprehensive classes that can be presented on your site and customized to fit your needs. The program is designed to focus on improving the skills needed to add value to job performance and exceed customer expectations. The class size is controlled to maximize the personal experience. Classes are small more...

AT&T Certificate for Call Center Team Leaders ...ills and professional capabilities of your Contact Center personnel. Our training offers comprehensive classes that can be presented on your site and customized to fit your needs. The program is designed to focus on improving the skills needed to add value to job performance and exceed customer expectations. The class size is controlled to maximize the personal experience. Classes are small more...

Adult CPR Gain knowledge and skills necessary to prevent, recongnize, and provide basic care for injuries and sudden illnesses until advanced medical personnel arrive and take over. This course covers first aid, adult CPR, and use an Automated External Defibrillator, or AED. more...

AT&T College of Call Center Excellence For Agents ...ills and professional capabilities of your Contact Center personnel. Our training offers comprehensive classes that can be presented on your site and customized to fit your needs. The program is designed to focus on improving the skills needed to add value to job performance and exceed customer expectations. The class size is controlled to maximize the personal experience and impact. Classes more...

Public sector workers conflict training blue concept training has a wealth of experience training Public Sector workers. Through this experience we understand the operating culture and the challenges faced by local government managers. As a result of our close working relationship with the public sector we have developed programmes that achieve exceptional results. The public sector working environment is constantly changing, this more...

AUTHORISED VERITAS NET BACKUP TRAINING ...ystem administrators, system engineers, technical support personnel, and system integration staff who are responsible for the design, performance optimization, and troubleshooting of VERITAS NetBackup. Prerequisites Students should be familiar with the administration and configuration of the platforms that are covered by the course. Hands-On This course includes practical exercises that enable more...

Authorised Veritas Trainings ...m integration or development staff, and technical support personnel who will be working with VERITAS Cluster Server. Prerequisites You should have experience as a system and network administrator working in a UNIX environment. Experience developing shell or Perl scripts is helpful. Hands-On This course includes practical exercises that enable you to test your new skills and begin to transfer more...

Understanding ISO 17025 In this short course, ISO standard 17025's impact on test and calibration laboratory operations is analyzed clause by clause. Management requirements are discussed in detail, including organization, the quality system, document Control, contracting issues, handling of complaints, nonconforming work, corrective and preventive action. Technical requirements, including personnel training and job more...

Spanish 40-Hour HAZWOPER Open Enrollment Seminar ...istance is required. Who Should Take This Course: Personnel who are involved in the following disciplines are required to have the 40-hour initial HAZWOPER training (in order to comply with OSHA regulations, an annual refresher must be completed to keep the certification valid): Removal or handling of underground tanks and/or piping, contaminated soil and/or groundwater, subsurface more...

Spanish 24-Hour HAZWOPER Open Enrollment Seminar ...these individuals would include; Drivers, Administrative Personnel, CEO's, Scientists, Sales Personnel, and Field Technicians and any other employee or contractor who has to gain access to controlled or hazardous site situations and are NOT involved in remediation or site clean-up. Individuals who have duties related to the clean-up of sites, remediation and/or response duties require more...

Spanish 8-Hour HAZWOPER-Open Enrollment Seminar ...ies, a mock dress-out, health and safety procedures, and personnel protection during work operations at hazardous material sites and many other areas. The content and exercises are changed annually so your employees will not be taking the same class over and over again! Prerequisite: This course is an annual refresher course. All employees MUST have taken either the 24 or 40-Hour more...

30-Hour OSHA Construction Safety-Open Enrollment Seminar ...ourse includes Construction industry and building trades personnel, employers, contractors, union personnel, consultants and, especially, supervisors and foremen. For workers and supervisors interested in obtaining the advanced 7600 Disaster Site Worker Certification, this course is a prerequisite for attending. Objectives: The purpose of this course is to re-introduce  more...

10-Hour OSHA Construction Safety-Open Enrollment Seminar ...ourse includes Construction industry and building trades personnel, employers, contractors, union personnel and consultants. Per OSHA: "The 10-hour program is intended to provide a variety of instruction on Construction Industry Safety and Health standards to entry level workers." Objectives: The purpose of this course is to introduce students to a variety of OSHA policies, more...

40-Hour HAZWOPER Open Enrollment Seminar ...istance is required. Who Should Take This Course: Personnel who are involved in the following disciplines are required to have the 40-hour initial HAZWOPER training (in order to comply with OSHA regulations, an annual refresher must be completed to keep the certification valid): Removal or handling of underground tanks and/or piping, contaminated soil and/or groundwater, subsurface more...

8-Hour HAZWOPER Open Enrollment Seminar ...ies, a mock dress-out, health and safety procedures, and personnel protection during work operations at hazardous material sites and many other areas. The content and exercises are changed annually so your employees will not be taking the same class over and over again! Prerequisite: This course is an annual refresher course. All employees MUST have taken either the 24 or 40-Hour more...

Fundamentals of Project Management Workshop ...embers Business Planning Personnel COURSE LENGTH 16 class hours including in-class exercises LOCATION  more...

Fundamentals of Project Management Workshop ...embers Business Planning Personnel LOCATION As close as your company's training center or conference room. PREREQUISITES  more...

Lean Warehousing Synerflex Consulting Lean Warehousing program is cater for the warehoousing and third party logistics related personnel. This program will give you an overview of Lean's impact on warehousing and how warehousing can operate in a lean and effective manner. You will also learn the key Lean tools such as kanban, visual workplace management, etc. more...

Cisco CCNA Certification Employers worldwide are looking for highly trained networking experts who can keep up with the latest technologies in order to maximize performance. The industry shortage for personnel with advanced Cisco and internetworking knowledge increases daily, as a result, Cisco Systems has introduced Cisco Career Certifications. Cisco experts are the elite of the internetworking industry, considered more...

Business English Business English communication skills are among the most essential abilities for an employee in an international working environment and the ClarkMorgan Business English modules will assist in the development of Chinese nationals working in multinational companies. All levels of staff in companies with an international focus, or who wish to extend into foreign markets; staff who report to a more...

Miracle Infocom .... Our team consists of highly qualified and IBM Certified personnel having thorough knowledge and practical experience in the iSeries technologies. Our specialists write regular articles in the eServer iSeries magazine issued worldwide. Our Team has done iSeries ERP (MAPICS, PRISM, MOVEX, BPCS, DATATEX and LifeAsia) Customization & Development. iSeries > i5 > zSeries > pSeries > more...

Total Productive Maintenance (TPM) Total Productive Maintenance (TPM) is the lean tool concerned with maximising the efficiency of Production Machinery. TPM utilises a team approach to remove the losses from machine areas by the introduction of autonomous maintenance programmes. This one day course utilises practical examples to demonstrate the improvements the successful implementation of a TPM programme can make to a business.  more...

Lean Office .... Our one day lean office training course is designed for personnel in sales, finance, account management, purchasing, service and other admin functions. The course is packed full of practical examples of how to apply lean tools such as 5S, 8 Wastes and Value Stream Mapping to an office environment. We teach you 'how to see' waste, package office tasks into units of work and calculate your more...

Welding Inspection Seminar ...personnel requirements and procedures. II. Welding Processes: Stick, Mig, Tig, their advantages and problems exposed by inspection. III. Dimensional Considerations: Common gages such as Fillet, Bridge-Cam etc. and their use. IV. Review of Common Weld Problems: Problems encountered in welding, techniques for discovering defects and corrective action. V. Remote Visual more...

5S and 7 Wastes 5S, also known as 5C or CANDO is concerned with the elimination of the 7 wastes by the introduction of world class workplace organisation and housekeeping. What are the 7 Wastes? By reviewing just 7 wastes in our business, we can account for over 80% of the waste we are likely to find in both our office and factory environment. 5S is a set of tools originally employed by Japanese manufacturing more...

Business Administration Take charge of your life. The Business Administration program is designed to provide you with the tools to succeed in many facets of business. You will learn about the relevant aspects of management and administration that will enable you to become an effective business professional. The up-to-date curriculum and relevant case studies provide real-world instruction in the latest business more...

Web Site Design ... Small business owners intending to create a website IT personnel charged with creating or maintaining a web site Students with IT knowledge looking to expand their expertise into design for the Internet Students needing a strong foundation for complex Internet development Prerequisites Students should be proficient a Windows 2000, Windows NT or Windows XP environment.  Students should more...

Capacity Planning, Scheduling & Inventory Management Synerflex Consulting Capacity Planning, Scheduling and Inventory Management workshop is one of the most popular workshop because it consists of all the essential knowledge and skills that a planner, buyer, material control personnel should have. Planning is the heart of manufacturing. It determines your success in satisfying your customers, which in turns determines your company performance. more...

Management Training Development At the start of our client relationship, we develop a deep understanding of the client s business objectives and culture. We then align our management training solutions to sustain these client objectives and culture. The curriculum will be designed to support personnel in acquiring new skills and knowledge as their career progresses at the company. Classes can be identified for entry-level more...

"Lead with Love" Keynote Address ... a broad audience of executives, managers and supervisory personnel. The presentation is tailored to the audience, hence, all examples will be directed at the level in attendance. TOPICS COVERED: The seminar is built around the first word in Mr. Czarnecki s mnemonic L.E.A.D.E.R.S. which emphasizes the need for real people leadership for first level management. The letters represent the seven more...

"How To Get Fired By Doing A Great Job" Keynote ... a broad audience of executives, managers and supervisory personnel. The presentation is tailored to the audience, hence, all examples will be directed at the level in attendance. TOPICS COVERED: The seminar is built around the core concept that high-quality job performance is not a surefire way to job security. The audience learns that focus on quality performance that satisfies the goals more...

N2C2 - Nature, Nurture, Choice, Chance ... a broad audience of executives, managers and supervisory personnel. The presentation is tailored to the audience, hence, all examples will be directed at the level in attendance. TOPICS COVERED: The seminar is built around the acronym N2C2 as a way to help the audience remember the key components of success in life. The audience learns that once we are born our lives are largely ours to more...

Social Engineering This course is not specifically targeted to IT or security personnel alone but rather is designed to teach the participants the skills used by Social Engineers to facilitate the extraction of information from an organization using technical and non-technical methods. more...

Introduction to AutoCAD ...st software and is designed to meet the growing need for personnel competent in des