Online Phases eLearning Training

Master s Specialist Workshop Technical Documentation Quality Management Modules 7-9 Study of all phases of documentation project management, focusing on plans and models of publications management. more...

Windmaster Case Study 1: The 3 Phases of Strategic Planning Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. more...

z/OS for Operators Curriculum ...s Module 3 THE IPL PROCESS IPL, NIP and Master Scheduling Phases The LOAD Parameter and LOADxx Member Cold, Quick and Warm Restarts Module 4 SYSTEM DATA SETS Page and Swap Datasets Dump Datasets Master Catalogue Load Libraries SYS1.LOGREC, SYS1.NUCLEUS, SYS1.PARMLIB, SYS1.SVCLIB, PLPA/LPA, SYS1.MACLIB, SYS1.PROCLIB, SYS1.VTAMLST Module 5 MAJOR COMPONENTS OF THE MVS SYSTEM JES2/3, JCL, TSO/ISPF, more...

Project Management: Risk Management Participants become familiar with the four phases involved with project risk management. They develop the skills they need to identify and analyze common sources of risk. They become familiar with the basic types of risk response and learn how to develop a risk management plan. more...

Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 - Part 2 This is the second course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. more...

The Territorial Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then, more...

Federal Government Industry Overview Version 1 The Federal Government is the largest contractor and buyer of services and products in the U.S., spending over $200 billion annually. Regardless of what business you are in, chances are there is a government agency in need of your product or service. Winning a government contract can be challenging, and millions of dollars in potential contracts are lost to companies who do not understand more...

Building Dynamic Teams Build Dynamic Teams This course explains the essential development phases (Drive-Strive-Thrive-Arrive) that groups go through to become vibrant, effective teams. Professionals who want to work more effectively with others to achieve shared goals. more...

The Customer Support Specialist CSS It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers' more...

Project Team Management Participating in a Project Team Project Team Management: Participating in a Project Team offers the student information required to understand types of projects and project teams. The program covers guidelines for resolving conflict within a project team and for helping team members reach consensus. It also offers information on the personal responsibilities and communication skills needed to participate on a project team. more...

Project Lifecycles and Stakeholders ...mes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget. Organizations might "fast track" projects by overlapping phases, or "single track" projects by having set criteria to be met and deliverables to be handed off before moving forward. The choice of how to handle the project life cycle will depend on more...

Project Planning ...phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for predictability with the more...

Executing Monitoring Controlling and Closing a Project ... to closure; the decision to finalize the project and its phases or cancel the project will depend upon the situation. The three Process Groups covered in this course entail many processes that are designed to manage progress, measure performance, take corrective action if need be, and document lessons learned. Competent project managers understand that project success can actually be a more...

The Life Cycle of an IT Project Did you know that your information technology (IT) project becomes more vulnerable as it goes through the various stages of development? That's because during each stage of development the project becomes more complex, increasing the chances of something going wrong. Incorporating a structured framework for developing IT projects, also known as a life cycle, enables your corporation to implement more...

Initiating and Planning a Project ...phases in developing and executing any successful project. Companies that are embarking on a new project initiative must assign people to gather facts and decide what exactly they want to produce and how they are going to produce it. This course examines which factors should weigh in during the project selection process and how to effectively plan a project from beginning to end. This course is more...

Program Planning ...se in PMI's PMBOK is considered one of the most important phases; without a properly defined plan your projects have a much greater chance of not succeeding. This assumption can also be made for program management; however, with program management, an entire program can fail, which could include several projects. The cost and loss of benefits that are associated with a failed program could be more...

Program Lifecycle and Organization ...ered in this course are the program management life-cycle phases: preprogram and program setup, establish program management and technical infrastructure, deliver the benefits, and close the program.This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI ), Inc., 2004. Copyright and all more...

Leading Effective Business Meetings Since there are more than 11 million meetings held every day in the United States, there is a good chance that your life is full of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired more...

Talent Management Knowing Talent This course explains what talent is and how it differs from skills and knowledge. It also introduces the process of talent management and compares this process with traditional processes. Finally, it covers the importance of recognizing and retaining talent. This course is for HR professionals and managers within a company responsible for managing and developing employees. more...

About 360-Degree Performance Feedback Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public, more...

Elements of a 360-degree Performance Review Are you familiar with the elements of the 360-degree performance review process? Are your participants familiar with them? Implementing a 360-degree performance review within your organization is a large undertaking; however, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review more...

Principles of Financial Statements This course presents an overview of the principles of financial statements, introducing the learner to critical concepts and terminology necessary for understanding the rules impacting the presentation of numbers on financial statements, and the cash cycle of financial management. This course is targeted specifically for business managers, financial professionals, and other business professionals more...

Managing from a Global Viewpoint The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team. more...

Thinking Strategically As business success becomes more difficult to achieve, companies are discovering the importance of strategic thinking. Being lean and mean and process efficient is no good if you don't have the correct business strategy. But what is strategic thinking and what does it look like in the context of your business? This course is focused on discovering and using the key elements of successful strategic more...

The Imperatives of Innovation and Leadership in Strategy This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and continuous innovations, other companies have managed to create more...

Lean Tools At its heart, being Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In more...

Six Sigma and the Corporate Enterprise What exactly is Six Sigma , and why is it important to your company? This course helps you to make that determination through a discussion of basic concepts underlying the Six Sigma philosophy. A broad overview is provided of the initial development of Six Sigma; Six Sigma's uses in leading companies to date; the benefits to be realized by successful deployment, and the metrics and core more...

Team Dynamics Effective development of teams improves the organization's quality and productivity. Team development encompasses team establishment, assignment of roles and responsibilities, and performance evaluation. Dynamic team goals and objectives must align with the organization's vision and mission. This course explores team building and team dynamics. It is aligned with the Quality Management Division of more...

Training and Development The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in more...

System Analysis and Design ...ements, in an organization. It also describes the various phases involved in developing a new system and the role of the system analyst. Its discusses various steps and tools used for gathering information that will be required for preliminary investigation. The course identifies the types of feasibility analysis and the method to analyze the cost and benefit of a project. Further, the course more...

Software Engineering Concepts The Software Engineering Concepts WBT provides an introduction to the basic concepts of software engineering. It examines the software development process, and the relative strengths and weaknesses of various software process models. It also describes various approaches to requirement gathering and problem analysis. The students will also learn to specify and validate requirements. Managers, more...

Object-Oriented Analysis and Design with UML Fundamentals To introduce basic OOAD principles, the Rational Unified Process, and the role of UML Web developers more...

OOAD Introduction to Object-Oriented Analysis and Design ...concepts related to the requirement, analysis, and design phases. Under these concepts, the course covers requirements, use cases, the Supplementary Specification, domain model, operation contracts, use case realization, design patterns, and static and dynamic modeling. In addition, this course covers the benefits of architectural analysis and tasks performed during architectural-driven more...

Getting Started with Programming To introduce structured programming concepts, coding design, and style Anyone wishing to know the basics of programming more...

Web Application Maintenance in C To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...

Web Application Maintenance in VB NET To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...

Project Management Fundamentals Today, the competition in the business world has grown to an extent where you need to deliver the best products and services in order to sustain your business. To meet the demands of modern businesses, you need to prioritize the projects in hand, ensure smooth project execution, and develop quality products in the stipulated time and within the allocated budget. To achieve these goals, you must more...

Microsoft SMS 2003 Planning Deployment To explain how to plan deployment of SMS 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning and deploying Microsoft Systems Management Server 2003 more...

Project Server 2003 The EPM Solution To recognize, manage, plan, and deploy the Project Server 2003 EPM Solution Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...

HDI Help Desk Analyst Support Center Introduction ...to Support Center services. The course also describes the phases in the evolution of the support industry and the trends that have influenced Support Center services. In addition, this course provides information about the responsibilities of Support Centers, HDAs, and customers. HDI's HDA test and training material is aimed at individuals who have studied the support profession for at least a more...

JES2 Job and Device Control I ...ify the services performed by JES2 during each of the six phases of job processing as well as identify the manual required to find more information about a given command or message. Several JES2 commands will be described including commands to perform the following tasks: display the status of one or more jobs; hold, release, or cancel jobs in the JES2 queues; display the status of JES2 devices more...

Web Design Authoring and Graphics This WestNet e-Learning module provides an overview of software tools that can streamline the job of building Hypertext Markup Language (HTML) pages. We briefly introduce the concepts of Web design and the basic technologies poised to expand the ways we create HTML pages and outline the most common technical problems associated with Web graphics. more...

e-Business Part 1 Facing the e-Business Challenge The first course in the e-Business curriculum focuses on the history, trends, and opportunities around the movement towards e-Business. It compares and contrasts e-Commerce and e-Business. The target audience is those individuals tasked with planning/implementing e-Business strategies within an organization (primarily technical and business managers, as opposed to programmers, network engineers, more...

Analysis of LANs This WestNet e-Learning module will explain the key concepts of network development and introduce the types of network analysis tools that you will use as you evaluate the performance of an existing LAN. more...

Overview of the Implementation Process This WestNet e-Learning module will outline a formal four-phase approach to network design, which covers the majority of areas that must be considered in most networking implementation projects. more...

Implementing a Small Network The lessons in this WestNet e-Learning module follow the phases of the network design process, as we gather requirements, analyze, and design a small network for an imaginary company. more...

Implementing Networks The Implementing Networks WBT is the fifth course of this curriculum. This curriculum prepares the students for the CompTia's Network Certification exam. The course is meant for system administrators and network professionals who want to understand how to install, maintain, and troubleshoot networks. The course covers the planning process for a network installation, and the installation of a more...

Cisco DESGN 2 0 Network Security Solutions To recognize the fundamentals of network security and how the Cisco Self-Defending Network supports it, and design a high-level enterprise network security solution Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those more...

Oracle 11i Oracle Projects and Task Definition II To recognize how projects are organized, and create and administer them Functional Implementers; Project Managers; Sales Consultants more...

Oracle 11i Oracle Projects and Task Definition II To recognize how projects are organized, and create and administer them Functional Implementers; Project Managers; Sales Consultants more...

Oracle 11i Procure-to-Pay Fundamentals Part 1 This course provides an understanding of the Procure-to-Pay life cycle and its implementation in Oracle Purchasing and Payables applications. It also covers information about the suppliers, sites, and quotations used in the procure-to-pay process. This course is targeted at Functional Implementers. There are no prerequisites required for this course. more...

Oracle Database 10g Performance Tuning Tools and Techniques This course provides an overview of the tuning methodology and performance monitoring. The course also covers common tuning problems and the goals and objectives of performance tuning. Finally, the course covers the tuning life cycle and the tuning methodology followed in the different phases of the tuning life cycle. This course is designed for DBAs, database architects, support engineers, and more...

EnjoySAP Features and Functions The Computer Based Training course (CBT) Enjoy SAP Features and Functions aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. Having been given the background to the development of the EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to more...

EnjoySAP What s New in Release 4 6 The Computer Based Training course (CBT) Enjoy SAP What's New in release 4,6 aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. The trainee will learn about the new features and functions of this release using a number of examples taken from the R/3 Basis system and cross-application more...

SAP R 3 Application Industry Solutions and Case Study This course provides all the employees of your company, who want to learn more about SAP software, or who are planning to work with it, an overview of the structure and system architecture of the R/3 System. It also takes a more in-depth look at SAP itself. This course is intended for employees who need to learn how to use the R/3 System; members of project teams (organizational and conceptual more...

mySAP com - Overview The Computer Based Training course (CBT) mySAP.com Overview aims to provide all employees of your company an introduction to SAP s answer to e-business, and the possibilities that mySAP.com offers. Trainees will be shown why mySAP.com was developed and the key components it contains. Furthermore, it shows how application hosting can be controlled throughout the system's entire life cycle, more...

SAP R 3 4 6 Purchaser This SAP R/3 4.6 Purchaser course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The student will be introduced to the environment in which the purchaser works, paying particular attention to the procurement process used in an enterprise and the most important information sources of the purchaser. Additionally, the student will be introduced to the more...

SAP R 3 4 6 Shipping Employee The course SAP R/3 4.6 Shipping Clerk aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The learner will be provided with an overview of the basic functions and processes used in shipping processing. Furthermore, the learner will be provided with a detailed overview of the steps involved in outbound deliveries, picking, packing and goods issues in the more...

SAP R 3 4 6 AR Accountant The SAP R/3 4.6 AR Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The student will be shown how the FI component is integrated in the R/3 System, how to create master data for a customer, and how to post invoices and incoming payments. Furthermore, he will be able to display and process customer documents, and will be shown the more...

SAP R 3 4 6 AP Accountant This SAP R/3 4.6 AP Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the FI component is integrated in the R/3 System. It also shows you how to create master data for a vendor and how to post invoices and outgoing payments. Furthermore, it will show how to display and process vendor documents. You will also be shown the more...

SAP R 3 4 6 Financial Accountant This SAP R/3 4.6 Financial Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. It provides the student with an overview of the key components of R/3 Financial Accounting that affect financial accountants - namely the enterprise structure and master records. Furthermore, the trainee is provided with a structured introduction to the more...

SAP Strategic Enterprise Management SEM SAP Strategic Enterprise Management (SEM) shows what SAP SEM is, which business processes it covers, and which companies use it. The student will be introduced to the components of the SAP SEM System and their functions. The audience for this course includes students who need to learn how to use SAP Strategic Enterprise Management, members of project teams (organizational and conceptual phases). more...

SAP R 3 4 6 Cost Center Accountant The SAP R/3 4.6 Cost Center Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the CO component is integrated in the R/3 System. It will also show the main tasks that a cost center accounting employee has to fulfill on a daily or periodical basis. The audience for this course includes employees who need to learn how to use the more...

SAP R 3 4 6 SD Customer Service Representative This SAP R/3 4.6 SD Customer Service Representative course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The student will be given an overview of the basic sales processes and how Sales and Distribution is integrated and organized in the R/3 System. Additionally, this course describes the master data used by sales employees. Furthermore, the more...

SAP Customer Relationship Management CRM SAP Customer Relationship Management (CRM) - Overview introduces the trainee to the term Customer Relationship Management (CRM) and its objectives, as well as looking at the basic principles of SAP CRM and explaining what SAP CRM can be used for. Furthermore, the trainee will be introduced to the individual applications of CRM and their most important features. The audience for this course would more...

SAP Business Information Warehouse BW - Configuration Advanced This course shows how data is extracted from an OLTP system. The learner will then be shown how to optimize SAP BW after it has been implemented. The intended audience for this course are those who need to learn how to use SAP Business Information Warehouse, and members of project teams (organizational and conceptual phases). There are no prerequisites required for this course. more...

SAP Advanced Planner Optimizer APO Overview This course introduces the learner to the basic concepts of Supply Chain Management, as well as the functions and advantages of SAP APO. This course also covers the components of SAP APO and their functions. The intended audience for this course include those who need to learn how to use SAP APO, and members of project teams (organizational and conceptual phases). more...

mySAP com Workplace Overview mySAP.com Workplace Overview introduces the student to mySAP.com and the explains the role of the Workplace. It also shows the administrative system, which ensures that the Workplace functions are made available to the user. The Workplace unit takes a closer look at the Workplace concept, paying particular attention to roles, MiniApps, Customizing, and integrating component systems in the more...

SAP Business Information Warehouse BW - Configuration Overview SAP Strategic Enterprise Management - Overview shows how companies can benefit from using a business information warehouse. The SAP BW component, and its underlying data model, will also be presented. Furthermore, the trainee will be introduced to two key tools for configuring the BW system. The audience for this course would include students who need to learn how to use SAP Business Information more...

Creating and Designing a Project In the corporate world, the project is a fundamental building block. Each project in which a company engages is unique, and fulfills an individual or corporate goal. And each project comprises a series of related tasks that culminate in a project deliverable. Microsoft Office Project 2007 is a comprehensive tool for project managers responsible for the overall design of projects, enabling them to more...

Advanced Six Sigma - The Measure and Analysis Phases of DMAIC The Measure and Analysis phase in the DMAIC model of Six Sigma implementation helps practitioners set standards for performance and quality. Subsequently these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action.  more...

Advanced Six Sigma - The Improve and Control Phases of DMAIC The Improve phase in the DMAIC model of Six Sigma implementation helps the practitioners to generate solutions select the best solution and implement it to improve the performance of processes. The Control phase is the final phase of the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process.  more...

Defining MS .NET Solution Architectures Part 1 ...e and modelling notations. It then covers the Envisioning phases with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the techniques of information gathering and modelling and the Business User and Operational requirements areas. Four Case Study NLOs are included that cover the main more...

Defining MS .NET Solution Architectures Part 2 This is the second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies covering the three main areas of the course. Elements of the .NET Framework are addressed at all more...

Managing Change: Managing Yourself Through Change ... Yourself Through Changea you will learn what the three phases of the transition processes are and how to determine which phase a person is experiencing. You will also learn about the exploration phase of transition including what emotions are commonly felt during this phase. Then the teaching moves to the new beginnings phase of transition including what needs people have and what more...

Defining MS .NET Solution Architectures Part 1 ...e and modelling notations. It then covers the Envisioning phases, with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the techniques of information gathering and modelling, and the Business, User and Operational requirements areas. Four Case Study NLOs are included that cover the main more...

Defining MS .NET Solution Architectures Part 2 This is the second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies, covering the three main areas of the course. Elements of the .NET Framework are addressed at all more...

MCSD Solutions Architecture I The first course in series of four courses that is designed to provide all of the information a student needs to complete Microsoft's Solutions Architecture exam 70-100. This course explains how to analyze the business requirements for designing new software. This course provides an overview of the Microsoft Solutions Framework (MSF) Microsoft's guidelines for planning building and more...

CIW Database Specialist Part 1: Introduction to Database Design This is the first course in a four part series that teaches students about relational databases and database planning and design. It introduces relational databases Codd's rules relational data structure and the ER model. It also covers the various phases in the design life cycle and database design methodology including the creation of ER models.  more...

Business Problem Solving: The Problem-Solving Process In Business Problem Solving: The Problem-Solving Process you will learn the three phases of the problem-solving process and how to complete each phase. The program also gives you several processes for generating solution options and a method for prioritizing problems. By applying the information in this program you will be able to identify a problem's root causes develop and implement an more...

Managerial Leadership: Leading Through Change ...al Leadership: Leading Through Change discusses the three phases of planned change and the importance of planning changes before implementing them. This program highlights the types of information employees need in order to understand the need for and accept organizational changes as well as guidelines for motivating employees through a change process and a process for solving problems more...

Succession Planning: Elements and Approaches This course Succession Planning: Elements and Approaches places Succession Planning in the context of Human Resources practice in general and presents various definitions of Succession Planning. Its principal goal is to present the learner with the solid case for implementing a Succession Plan within their organization and the challenges to doing so. It covers the characteristics of effective more...

Change Management: Adapting to Change Change Management: Adapting to Change develops participants' ability to effectively handle organizational changes. It familiarizes them with the three phases of the transition process enabling them to understand their own-and others'-needs and responses at each phase.  more...

SAP R/3 CO Cost Object Controlling This course is designed to show how Cost Object Controlling is carried out in SAP R/3. It provides a general introduction to the theory of Cost Object Controlling and introduces the relevant menus and screens. The course shows where direct costs and overheads are entered and covers aspects of bills of materials and routings. The steps involved in processing an order as well as the associated more...

Instructional Design Concepts The Instructional Design Concepts WBT describes the basic principles of instructional design (ID) and writing. It describes the phases in the development of an ID project and the tasks involved in each phase.  more...