Online Philosophy eLearning - Training Resources

Time Management Using Microsoft Outlook 2002 ... the course includes understanding time management theory/philosophy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the Journal, tasks, notes, reminders, Calendar, and Rules Wizard, to plan their time, and offers tips on  more...

Technical Communication Industry Certificate - Mastery Level ...s of visual design to your documents Define your personal philosophy of quality management in publications project development Develop valuable information plans and content specifications Estimate and Manage your documentation projects Enroll today in this career track workforce education training industry certificate program. Frequently Asked Questions How long will it take me to complete the  more...

How To Master Time Management ... the course includes understanding time management theory/philosophy, keeping a time log/diary, handling stress, developing a system of organization, identifying priorities, setting and achieving goals, creative problem solving, scheduling/managing a small project, and timing teamwork. While this course focuses on teaching time management techniques to help people at work, it does not exclude  more...

The EXCEL Acronym Instilling Service Excellence In advancing to new levels of customer service commitment, it's helpful to have an easy way to remember additional concepts that can make you a service superstar. Since the goal is customer service excellence, this course uses the word E-X-C-E-L as an acronym for five important behaviors that impact the service mindset. It might surprise you, but seeking help and knowing where to find it can  more...

The Fundamentals of Exceptional Customer Service You've seen the ad campaigns that boast, "Customer satisfaction guaranteed." But in today's marketplace, satisfaction isn't enough. This course is designed to take your goals beyond merely satisfying the customer to creating customer loyalty. The training takes aim at outdated modes of thinking, and establishes the building blocks for a service mentality that increases customer commitment, not to  more...

Perspectives on Conflict in the Workplace What is meant by the term "conflict," and what are the general attitudes towards it in the workplace? In this course, three prevailing attitudes towards conflict are compared. These are that: --Conflict is always a bad thing --Conflict is always a good thing --A certain level of conflict is productive, but too much is undesirable. This last view informs the rest of the course, which goes on to  more...

Introduction to Six Sigma When launching General Electric's quality effort in 1995, Jack Welch, the then chairman and legendary champion for the cause of Six Sigma, strongly encouraged his chief employees to become "passionate lunatics" about Six Sigma. Welch's adoption of Six Sigma, and General Electric's ensuing success, greatly contributed to Six Sigma's recognition as a powerful method for business improvement in  more...

A Primer for Ensuring Accountability ...urse is designed to enhance your ability to communicate a philosophy of continuous improvement, what you expect of your staff, and what they must expect of themselves. This is a primer on multiple approaches to performance appraisal. It's much easier to hold people accountable for their work if they know exactly what's expected, and more importantly, why it's expected. Acting on the lessons in  more...

SAP R 3 PP Production Planning SOP ...on Planning in R/3 1 - 1.5 hours o Introduction to the philosophy of MRP II: - The MRP II concept . - MRP II versus KANBAN. - Conflicting objectives of PP. o Mapping the planning levels in R/3: - SOP. - MP. - MRP. o Integrating data in the R/3 System: - Integrating SOP data in R/3. Unit 2: Planning levels in the R/3 System 1 - 1.5 hours o Sales & Operations Planning level: - Standard  more...