Online Pitfalls eLearning Training

How To Master Business Writing This course provides students with a review of the skills needed to write successful, effective letters, memos, minutes, proposals, reports, and press releases. It also covers sentence and word choice, common pitfalls, spelling and grammar rules, and pre-writing techniques.  more...

Guardianship Decisions for Elderly Loved Ones Course description -- Being designated as a guardian for an elderly or otherwise disabled loved one can be a daunting responsibility. This course will remove some of the apprehension and fear by providing specific directions for determining appropriate care alternatives, alerting you to pitfalls, giving you ideas for maintaining the loved onea s quality of life, and enlisting the support of  more...

Conducting Performance Reviews ...h the process step by step and help you avoid many common pitfalls. There are ways to get the employee involved in the review process, and techniques to use in the performance discussion itself. Youa ll be given techniques for dealing with challenging situations and responses, and important suggestions for improving employee performance in the next review period. IMPORTANT NOTE: INTERNET  more...

Interviewing Job Candidates Course description -- This is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues  more...

Managing a Virtual Office ...tivity. This course identifies the potential benefits and pitfalls in managing a a virtuala workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak performance. There are methods for assuring alignment and consistency, and suggestions for preserving important working relationships without the traditional work structure. IMPORTANT NOTE:  more...

Measuring and Recording Performance ...ng feedback & appraising people is fraught with potential pitfalls. This course is packed full of valuable information to help you avoid them. The course explores what you can appraise, what you can realistically hope to achieve and what you can't appraise. It looks at different assessment approaches and recording systems along with their associated strengths and weaknesses. Effective appraisal  more...

Preparing Presentations Learn how to prepare for presentations successfully Giving presentations is one of the most daunting and unpopular tasks we face. Experienced managers and even experienced speakers often dread the prospect of speaking in public. For most of us, giving presentations does not come naturally. The key to successful presentations lies with effective PREPARATION. Being well prepared maximises your  more...

Grammar Skills: Writing Effective Sentences In Grammar Skills: Writing Effective Sentences, participants acquire best practices for writing effective sentences. They learn to apply critical rules of agreement and optimize sentence structure. They learn to classify sentences according to their complexity, create parallel constructions, use the active voice, and avoid common writing pitfalls.  more...

Overcoming Internal Customer Service Problems Managing relationships with your internal customers isn't always smooth sailing. When internal customer service does not go according to plan, problems occur, or communication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In  more...

Project Team Management Team Building Techniques Project Team Management: Team Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings. Project team members, team members, and team leaders who are interested in learning more about how  more...

Selecting Your Strategy Compromise to Move Forward Selecting Your Strategy: Compromise to Move Forward, is the ninth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the compromise game, identify compromise tactics to achieve a satisfactory outcome, avoid compromise traps and pitfalls that can lead to an unsatisfactory outcome and recognize how to  more...

Getting Results through Communication When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various  more...

Balanced Scorecard Measuring Business Objectives In Balanced Scorecard - Measuring Business Objectives, you will learn the importance of good communication when using the balanced scorecard, the reasons for creating a balanced scorecard for each business unit, and the ways your organization can support the critical success factors outlined in a balanced scorecard. You will also learn the steps for gathering and implementing feedback about your  more...

Elements of a 360-degree Performance Review Are you familiar with the elements of the 360-degree performance review process? Are your participants familiar with them? Implementing a 360-degree performance review within your organization is a large undertaking; however, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review  more...

IT Challenges Present and Future ...s more successful, your job as IT manager is to avoid the pitfalls inherent in each task. Meanwhile, new and demanding responsibilities are on the horizon for governance, cybersecurity, and incident response, fields that are still under development. This course examines planning procedures for each of these tasks, and offers ways to prepare for the challenges you, as an IT manager, will  more...

Defining and Mapping the Six Sigma Process ...nown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma teams in the quest for process improvement; it is impossible to improve a process that you don't fully understand. In this course, you will be introduced to the mapmaker's art as it applies to Six Sigma. You will learn techniques to help you survey the business  more...

Scoping the Six Sigma Project ...cts successful. You'll learn to avoid common mistakes and pitfalls that can trip up even the most experienced Six Sigma leader. This course revisits many of the activities of the Define step of the Define, Measure, Analyze, Improve, and Control (DMAIC) process. These acti Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six  more...

Organizational Goals and Objectives ... right direction. Performing risk analysis while avoiding pitfalls common to Six Sigma projects is also important to prevent project failure. Finally, performing a tollgate assessment emphasizes process management to ensure your ultimate goal of customer satisfaction. This course provides an overview of each of the processes necessary to base your Six Sigma effort on solid ground. Six Sigma is  more...

ISO 9001 2000 Implementing Standards ...requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently. Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production  more...

Managing and Maintaining Brand Equity There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over  more...

Introduction to Product Management ...uct management is changing, as well as the advantages and pitfalls of the field. You will also learn the skills common to successful product managers. Then you will investigate common product management tasks and how to organize and prioritize them. Finally, you will learn how to create interfunctional alliances to help you successfully perform the cross-functional role of a product manager.  more...

E-mail and Internet Use ...use of this advanced technology. This course outlines the pitfalls involved in using e-mail and accessing the Internet through a company's network, and the policies that are often implemented to encourage and regulate these activities. Additionally, the course contains advice on how to deal with an "e-crisis" if it occurs. SkillSoft's Legal Compliance courses are developed and maintained with  more...

VoIP Services ... and explain packet telephony, its benefits and potential pitfalls, and why private users, small and large businesses, and the industry press see this technology as the next great telecommunications revolution. We introduce the many components that make up a converged voice network, and examine their roles. We explore the market drivers pushing converged networks to the forefront of corporate  more...

Leading the Way - Learning to Lead In "Leading the Way: Learning to Lead " you will learn what it means to be a leader how to relate to your followers and how different situations can affect leadership. You will learn the traits and abilities that make individuals effective leaders as well as leadership pitfalls to avoid. In addition you will learn interpersonal skills that can help you motivate and empower your followers. You  more...

Managerial Leadership: Motivating Employees Managerial Leadership: Motivating Employees offers the student an overview of the various roles leaders have in organizations as well as how leaders can help employees discover and learn their roles in organizations. This program includes guidelines for helping employees align their goals with those of the organization for evaluating employees' performance and for motivating employees. In  more...

Executive Level Leadership: Change and the Executive Leader Executive Level Leadership: Change and the Executive Leader addresses the change process ways to identify resistance to change and how to overcome that resistance. In addition this program covers trust-building methods power-sharing techniques and how to keep employees informed during the change process. This program also covers pitfalls to avoid during the change process.  more...

Anechoic Chamber, Near-Field, and Outdoor Ranges The purpose of this course is to provide a short survey of the various types of antenna test ranges that exist, as well as some information on some of the advantages and pitfalls of each. This is not a particularly technical course, but it serves as a basic introduction of the more advanced courses to follow this one. Some of the safety issues and operational problems of these chambers will also  more...