Online Planning eLearning

FUNDAMENTALS OF GLOBALIZATION FUNDAMENTALS OF GLOBALIZATION  more...

MOVING FROM AN OPERATIONAL MANAGER TO A STRATEGIC THINKER MOVING FROM AN OPERATIONAL MANAGER TO A STRATEGIC THINKER  more...

IT STRATEGY ESSENTIALS IT STRATEGY ESSENTIALS  more...

Leading Implementing Sustainable Green Business Strategies Leading & Implementing Sustainable Green Business Strategies  more...

Administrative Professionals Common Administrative Support Tasks Administrative Professionals: Common Administrative Support Tasks When it comes to a typical day at the office for an administrative professional, each day's planned agenda can change on a whim. Whether it be unexpected meeting requests to juggle, a last-minute announcement the boss needs to communicate, or a sudden request from the boss that shifts priorities, the tasks performed in a  more...

Talent Management Planning ...Planning Have you ever asked yourself how well your department or division manages talent? To determine this, you need to have a clear understanding of how your organization defines its workforce requirements and what processes are in place for attracting, developing, and retaining the right people. Then you can create a plan for meeting your talent needs that align with the overall goals  more...

Delegating ...ee development. This course covers the best practices for planning delegation, including deciding what specific tasks to delegate, and identifying who you should delegate tasks to. Additionally, the course provides techniques for carrying through delegation, including providing your direct report with all the information they require to carry out the task. Finally, the course covers the  more...

Leading Business Execution Leading Business Execution How many times have you and your team decided on new plans to make day-to-day processes more efficient, only to watch months slip by with those plans unexecuted? Why don't certain tasks get executed? Why do things stay the same, even when the change is critical to your team? This course provides you with techniques and strategies for executing business strategy,  more...

Principles of External Auditing Principles of External Auditing The thought of an external auditor coming to your company may make you feel uneasy. This course will help you understand how external auditors and companies work together to ensure an accurate audit report. This course will familiarize you with terminology, concepts, strategies, and techniques that are specific to external auditing and its practice. You can  more...

Human Resources Fundamentals HRCI PHR ...rtification examinations cover a broad range of workforce planning and employment issues, including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and  more...

Strategic Management HRCI PHR ...rtification examinations cover a broad range of workforce planning and employment issues, including strategic management. The HRCI certification examinations are widely recognized as the industry standard for evaluating HR professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As an HR professional,  more...

Affirmative Action and the EEO HRCI PHR ...rtification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI is an affiliate of the Society for Human  more...

Employment Management HRCI PHR ...esources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of workforce management. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management  more...

Recruiting and Selecting Candidates HRCI PHR ...esources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and  more...

Offers Contracts and Exit from the Organization HRCI PHR ...te's (HRCI) examinations cover a broad range of workforce planning and employment issues. As a human resource professional, you are responsible for helping to ensure that your company's employment practices with regard to employment offers, contracts, and exits are fair and equitable, and that they comply with required regulations and recommended policies and practices. This course will help  more...

Developing Employees HRCI PHR ...rtification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This  more...

Developing Human Resources HRCI PHR ...rtification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help you prepare for the HRCI certification examinations  more...

Compensating Employees HRCI PHR ...rtification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help  more...

Programs to Benefit Employees HRCI PHR ...rtification examinations cover a broad range of workforce planning and employment issues, including the work rules and practices that apply to employee benefit programs. As a human resources professional, you are responsible for helping to ensure that your company's practices comply with any legislation governing employee benefits and that the benefit programs are competitive enough to attract  more...

Employment Relations HRCI PHR ...rtification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. The Professional in Human Resources (PHR) certification shows that the holder has demonstrated mastery of the  more...

Sexual Harassment at Work HRCI PHR ...rtification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides  more...

Non-Unionized Workplaces HRCI PHR ...rtification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. As a human resources professional, you are responsible for helping to ensure that your company's employment  more...

Unionized Workplaces HRCI PHR ...nal in Human Resources), cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and  more...

Health and Safety in the Workplace HRCI PHR ...esources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and  more...

Risk Assessment and Prevention HRCI PHR ...rtification examinations cover a broad range of workforce planning and employment issues, including issues in risk assessment and prevention. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification  more...

HR s Strategic Role in the Organization HRCI SPHR ...s at hand. Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully achieve its goals. This course describes how to guide and lead the change process, how HR can impact regulations and legislations, and the role of HR in risk management and building strategic partnerships. This course  more...

Strategic Approaches to Workforce Planning and Employment HRCI SPHR ...Planning and Employment (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) In order to remain competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing,  more...

Designing and Planning Experiments in Six Sigma ...Planning Experiments in Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma teams concluding the Analyze phase with a well-understood problem strive in the Improve phase to generate a well-designed solution. Design of experiments (DOE) is a controlled approach to experimentation that enables teams to systematically change the level of one or more input factors and observe the effects on  more...

Nonstatistical Analysis Methods in Six Sigma Nonstatistical Analysis Methods in Six Sigma ASQ Six Sigma Black Belt (SSBB) Getting to the source of why something has gone wrong in a system or process is critical to identifying the changes necessary for resolving the problem. During the Analyze phase of a Six Sigma project, a Black Belt practitioner utilizes a variety of statistical and nonstatistical tools and methods for analyzing  more...

Managing Six Sigma Team Performance ...ative improvement ideas, while a series of management and planning tools enable teams to implement and assess quality improvement throughout an organization. As team leaders with mastery over these tools, Black Belts are called upon to select the right tools to meet various team conditions and objectives. And Black Belts share yet another responsibility throughout a team's tenure: evaluating  more...

Data Collection and Measurement in Six Sigma ...nitiative. Successful data collection starts with careful planning; a knowledge of various data types, sampling strategies, and measurement methods; and an ongoing awareness of best practices for ensuring data accuracy and integrity. Only reliable and suitable data will yield dependable analyses that translate into desired process improvements. As Six Sigma team leaders, Black Belts will help  more...

Tools for Planning and Managing Six Sigma Project Opportunities ...Planning and Managing Six Sigma Project Opportunities ASQ Six Sigma Green Belt (SSGB) In many situations your results are only as good as the tools you use. Knowing which tools to use, and how to apply them effectively, is the key to any endeavor's success. This assertion holds true for process and quality improvement strategies, and Six Sigma and quality improvement teams throughout the  more...

Preparing the Exchange Server 2007 Infrastructure Preparing the Exchange Server 2007 Infrastructure Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) Microsoft Exchange Server 2007 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, some key components have been drastically changed. This course discusses  more...

Data Protection in Exchange Server 2007 Data Protection in Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) With e-mail becoming one of the most popular choices for business communications, it is now more important than ever for e-mail to always be accessible to users. This can be accomplished using a number of techniques, including clustering, backups and  more...

Disaster Recovery with Exchange Server 2007 Disaster Recovery with Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) Whether from a malicious user, a computer virus or any unfortunate event, there will most likely come a time when your Microsoft Exchange Server will become damaged or experience a loss of data. Through careful planning, the severity of these types  more...

Oracle 11i Project Management and Projects Integration Oracle 11i: Project Management and Projects Integration Oracle To recognize the Oracle Enterprise Project Management Solution products, the integration of Oracle Project with other Oracle e-business applications, and how to define an Oracle Applications set of books  more...

Oracle 11i Organization Period and Calendar Definitions in Oracle Projects Oracle 11i: Organization, Period, and Calendar Definitions in Oracle Projects Oracle To recognize how Oracle Projects' multiple organization architecture, periods, and calendars are used for structuring and scheduling, and to implement them in an enterprise  more...

Oracle 11i Resource and Role Management Oracle 11i: Resource and Role Management Oracle To recognize the resources and roles in Oracle Projects, how they are used in project management, and to create and assign them  more...

Oracle 11i Oracle Projects Security Model and Page Layouts Oracle 11i: Oracle Projects Security Model and Page Layouts Oracle To use Oracle Projects to secure function and data access within Projects applications, and use page layouts to manipulate views of project information  more...

Oracle 11i Oracle Projects and Task Definition I Oracle 11i: Oracle Projects and Task Definition I Oracle To define project setup options and project types to manage project structuring, resources, and workflow  more...

Oracle 11i Oracle Projects and Task Definition II Oracle 11i: Oracle Projects and Task Definition II Oracle To recognize how projects are organized, and create and administer them  more...

Oracle 11i User-Defined Attributes Implementation Options and Utilization Oracle 11i: User-Defined Attributes, Implementation Options, and Utilization Oracle To use Oracle Project's user-defined attributes, group implementation options, and utilization reports to capture information, interface with other Oracle applications, and report actual and scheduled utilization and resources  more...

Oracle 11i Organization Forecasting and Integration Oracle 11i: Organization Forecasting and Integration Oracle To use organization forecasting for project planning and administration, and integrate Oracle Projects with Oracle Sales and Oracle Advanced Product Catalog to manage sales and product lifecycles  more...

SAP R 3 Release 4 6 Fundamentals SAP R/3 Release 4.6 Fundamentals SAP To describe and demonstrate how SAP R/3 Release 4.6 application modules support business activities  more...

ABAP Fundamentals ABAP Fundamentals SAP To recognize the basic features of ABAP, including the workbench and ABAP tools, and to learn how to create a domain, a data element, and a table.  more...

ABAP Programming I ABAP Programming I SAP To create a basic and an interactive report program using ABAP and to recognize how to preform basic object-oriented tasks such as creating and instantiating a class  more...

ABAP Programming II ABAP Programming II SAP To create a dialog program and format and print a SAP form  more...

Navigating SAP R 3 Release 4 6 Navigating SAP R/3 Release 4.6 SAP To enable the student to log on to SAP R/3 Release 4.6, manipulate the user interface, navigate the system, and create and configure a favorites list  more...

Using SAP R 3 Release 4 6 Using SAP R/3 Release 4.6 SAP To enable the student to work with tasks and to describe some of the updated screens in Release 4.6  more...

Initiating and Planning a Project ...Planning a Project Initiating and Planning are crucial phases in developing and executing any successful project. Companies that are embarking on a new project initiative must assign people to gather facts and decide what exactly they want to produce and how they are going to produce it. This course examines which factors should weigh in during the project selection process and how to  more...

Emegency Response in the Workplace ...he Workplace This course provides information about planning for and responding to emergencies. The intent is to provide the learner with basic information on procedures that cover onsite emergencies such as an accidental release or spill of a hazardous chemical, fire emergencies, explosions, bomb threats, threats to security or personal injuries. The content in this course is designed to  more...

Discover Access 2007 Level 3 ...s 2007, topics will cover basic database concepts such as planning, forms, and data management, to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of computer programs both effective and entertaining. The  more...

Discover Access 2007 Level 2 ...s 2007, topics will cover basic database concepts such as planning, forms, and data management, to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of computer programs both effective and entertaining. The  more...

Discover Access 2007 Level 1 ...s 2007, topics will cover basic database concepts such as planning, forms, and data management to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of computer programs both effective and entertaining. The  more...

Technology and Implementation Considerations ...and technologies in any organization requires significant planning, analysis and management. Implementing Service Management process capabilities is no different. The method of implementation must be planned, requirements must be identified, and technologies must be carefully evaluated before proceeding with the implementation. Expected challenges and potential risks must also be identified and  more...

Oracle 11i E-Business Suite Introduction Oracle 11i E-Business Suite: Introduction Oracle To identify the main features of 11i E-Business Suite, to perform key navigation tasks, to create a shared entity type, and to recognize the key business flows of 11i E-Business Suite  more...

Oracle 11i E-Business Suite Multi-Org Oracle 11i E-Business Suite: Multi-Org Oracle To identify characteristics and key features of Multi-Org and to identify the considerations to make when implementing Multi-Org  more...

Oracle 11i E-Business Suite Flexfields Oracle 11i E-Business Suite: Flexfields Oracle To create value sets and to perform the tasks to define a structure for descriptive flexfields  more...

Oracle 11i E-Business Suite System Administration Oracle 11i E-Business Suite: System Administration Oracle To identify ? and in some cases perform ? key system-administration tasks in 11i E-Business Suite  more...

Oracle 11i E-Business Suite Workflow Alerts and Daily Business Intelligence Oracle 11i E-Business Suite: Workflow, Alerts, and Daily Business Intelligence Oracle To identify the key features of the Oracle Workflow architecture, to create alerts in 11i E-Business Suite, to recognize the benefits and characteristics of Daily Business Intelligence (DBI) and, given a scenario, run a report in a DBI environment  more...

Oracle 11i Function Security and Data Security Oracle 11i: Function Security and Data Security Oracle To create users and responsibilities, assign responsibilities, create data groups, create functions and menus, and perform key data-security tasks  more...

Oracle 11i Roles Delegated Administration Registration and Auditing Oracle 11i: Roles, Delegated Administration, Registration, and Auditing Oracle To create roles, set up Delegated Administration, create registration processes for roles, run audit reports, monitor users, and enable the AuditTrail feature  more...

Oracle 11i Concurrent Elements Oracle 11i: Concurrent Elements Oracle To submit and manage requests, create request groups and request sets, and identify the concepts and tools associated with concurrency and concurrency administration  more...

Oracle 11i Profile Options DBA Duties and Printer Management Oracle 11i: Profile Options, DBA Duties, and Printer Management Oracle To set and view profile options, perform some Application-DBA tasks, define printers, and print with the pasta.cfg file  more...

Oracle 11i Personalization of Forms and OA Framework Pages Oracle 11i: Personalization of Forms and OA Framework Pages Oracle To personalize forms and Oracle Applications (OA) framework pages  more...

Oracle 11i Oracle Workflow Oracle 11i: Oracle Workflow Oracle To identify the components of Oracle Workflow and to recognize the mandatory the optional steps for configuring Oracle Workflow  more...

Oracle 11i System Monitoring and Troubleshooting in OAM Oracle 11i: System Monitoring and Troubleshooting in OAM Oracle To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM)  more...

Oracle 11i Using the Navigator Forms and Online Help Oracle 11i: Using the Navigator, Forms, and Online Help Oracle To define responsibilities and recognize Navigator functionality, enter and work with data using forms, and search for information with Oracle Applications online help  more...

Oracle 11i Concurrent Processing Requests Profiles and Forms Oracle 11i: Concurrent Processing, Requests, Profiles, and Forms Oracle To execute application tasks simultaneously by running concurrent requests and request sets, customize the presentation of data, and manage personal user profiles, form attachments, and form flexfields  more...

Planning Project Human Resources ...Planning Project Human Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires  more...

Integrated Initiation and Planning ...Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Collaboration, coordination, and consolidation are terms to describe integration. Project Integration Management is the knowledge area that coordinates with various process groups to ensure that each project is managed in a unified and consolidated  more...

Managing Projects within Organizations ...rried out. Understanding this context is critical to good planning and good decision making as the project progresses toward achieving its objectives. This course provides an overview of the project management discipline as outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition published by the Project Management Institute (PMI ). Specifically, it  more...

Project Management Overview ...e similar overall phases, such as the start up phase, the planning and design phase, the production phase, and the closing phase. That is all straightforward, but how do a project's phases relate to the stages of its life cycle? Do the natural phases of a project affect the way it is managed? And what types of project management processes should be applied to the specific phases? These are all  more...

Project Management Process Groups ... following project management process groups: Initiating, Planning, Executing, Monitoring & Controlling, and Closing. Learners will also discover how the process groups interact with the nine knowledge areas: Project Integration Management, Project Scope Management, Project Time Management, Project Cost Management, Project Quality Management, Project Human Resource Management, Project  more...

Planning Project Procurement ...Planning Project Procurement PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Projects routinely require materials, consultants, training, products, and equipment along with many other types of goods and services. Project procurement is the process of purchasing products and services necessary to fulfill the  more...

Project Quality Planning ...Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Project managers need to build quality into their projects at the very beginning, during the planning stage. Quality managers have to ensure that quality requirements are met. The Project Quality Management knowledge area takes these facts into  more...

Risk Management Planning ...Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned There are a few questions that every project manager should ask at the beginning of a project: What do we hope to gain from this project? What kinds of things could keep that from happening? How should we respond if those events occur? Every project  more...

Project Requirements and Defining Scope ...ocesses. This course covers all the activities related to planning scope management and developing a project scope statement. Specifically, learners will be introduced to the first two processes in the Project Scope Management knowledge area Collect Requirements and Define Scope. Learners will be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK  more...

Create Work Breakdown Structure ...ssful projects can only happen with the implementation of planning techniques that define project objectives in sufficient detail. Projects can quickly get out of control if the appropriate actions aren't taken initially. A project's work breakdown structure (WBS) provides the foundation for defining work as it relates to the project objectives and establishes the structure for managing the  more...

NFPA 1600 Business Continuity Programs ...saster does occur. A Business Continuity Program involves planning the recovery of operations when confronted with adverse events such as natural disasters, technological failures, human error, and terrorism. This course provides a basic understanding of the criteria for a comprehensive program that addresses business continuity in accordance with the National Fire Protection Association (NFPA)  more...

NFPA 1600 Disaster Emergency Management ...past decade, emergency management and business continuity planning have been recognized as necessary to continued operational success in both the public and private sectors. Key to this was the development and widespread use of the National Fire Protection Association (NFPA) Standard on Disaster/Emergency Management and Business Continuity Programs (NFPA 1600). The NFPA 1600 standard is a  more...

Interpersonal Communication Targeting Your Message ...our audience. This course explores key considerations for planning and delivering targeted messages. It highlights the components involved in communication and describes what to look for when analyzing the needs and wants of your intended audience even if it is an audience of one. This course also takes you through the selection of an appropriate medium and context for a given message, and  more...

Introduction to Business Analysis Planning ...Planning IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) In business analysis, there is no prescribed route to take. Each project, task, or process initiative is different, and every environment you work in is different. Therefore, it's essential you map out your business analysis approach based on the elements  more...

Planning Business Analysis Communication Monitoring ...Planning Business Analysis Communication & Monitoring IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Most business analyst professionals recognize the importance of identifying and performing business analysis activities in order to successfully deliver requirements and meet project goals. But what about planning and  more...

Presenting Your Case Presenting Your Case Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a  more...

Certified Business Analysis Professional reg BABOK reg 2 0 Aligned ...ledge areas: - Enterprise Analysis - Requirements Planning & Management - Requirements Elicitation - Requirements Communication - Requirements Analysis & Documentation - Solution Assessment & Validation Education Requirement: The minimum education requirement is high school or equivalent. Note: there will be no reduction in work experience for post  more...

Planning Managing Project Human Resources Simulation ...Planning & Managing Project Human Resources: Simulation PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned You're a project manager for a food and beverage testing company Hoit Laboratories. As a seasoned PM, you're currently managing a number of testing and development projects simultaneously. And each  more...

Access XP Proficient Expert ...pplications. Topics cover basic database concepts such as planning, forms, and data management, to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Access XP / 2002 (Proficient) Access XP Basics Database Basics - What Is A Database? - What Is Access XP? - Access XP Capabilities - Database Objects Planning Basics - Planning  more...

Request Fulfillment Process Interfaces and Challenges ...agine them not being able to do it at all because of poor planning. Efficient request fulfillment is critical to keeping your customers happy. And in order to perform well, you need a clear definition of the types of requests that can flow through request fulfillment processes, and well-planned procedures for addressing the requests. You also need to be able to foresee possible risks, so you  more...

Green Business Implementing Sustainability Strategies Green Business: Implementing Sustainability Strategies A plan for implementing a sustainability strategy stands a much greater chance of success if the essential players in an organization back it. Implementation of sustainability initiatives varies by organization and by sector, and because no steadfast procedural rules exist, these initiatives must be carefully planned. When implementing  more...

Green Business Planning Sustainability Strategies ...Planning Sustainability Strategies Environmental sustainability holds a different meaning for every organization and every individual, and although it's implemented in a multitude of ways across industries, there is little disagreement about the urgency and importance that surrounds it. An organization must be willing to commit a great deal of its resources human, technological, and  more...

Introduction to Green Business Sustainability Introduction to Green Business & Sustainability While the concepts of green business and sustainable enterprise are not new, they are becoming increasingly vital in today's business climate. Natural resources are being depleted at previously unheard of levels, organizations are faced with new challenges in resource and waste management, and consumers are becoming more curious about the  more...

Pandemic Flu Awareness ...elop their own pandemic plan. It isn't too early to start planning how you and your organization will respond to the very real threat of a flu pandemic. In fact, there could be a point when it is too late. This course is designed to increase awareness of the pandemic threat the flu poses and to provide information that can be used to form the basis of preparedness and prevention for your  more...

Creating a Plan ... Getting and keeping your career on track takes careful planning. Those who wait for opportunities to come knocking may be left behind. Approaching your career proactively and being able to recognize opportunities to move ahead are key to smart career management. It starts with knowing yourself and what you want to do so that you can align your career moves with your goals. This course guides  more...

Negotiation Essentials Planning for Negotiation ...Planning for Negotiation It's true that negotiating can sometimes seem a daunting task. But if you're properly prepared, you'll likely reach an outcome that benefits both you and the other party without too much stress. If you've ever gone into a negotiation without preparing, it's likely that you were reactive and unfocused, and you may have ended up with a less than desirable outcome.  more...

Planning and Prioritizing Your Time ...Planning and Prioritizing Your Time Managing time effectively entails analyzing your goals, breaking those goals into tasks, and then prioritizing those tasks. This isn't always easy or clear cut, given the number of tasks you may need to complete. But if you set clear and measurable goals and then develop an effective to-do list, you'll find prioritizing your many tasks is easier. And,  more...

Strategic Planning and Risk Management Strategic Planning and Risk Management Understanding how to excel in a climate of risk using strategic planning is crucial in today's business environment. This course will help you analyze where your business is going and how it should get there. This will help you successfully navigate the dangers inherent in risk taking. Minimizing your risk through strategic planning is planning for your  more...

Field Sales Foundations Field Sales Foundations Many field sales representatives are set loose on their assigned territories armed only with a few sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales  more...

Planning Your Field Sales Approach ...Planning Your Field Sales Approach What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides  more...

Preparing for Outbound Sales Calls ...n places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside sales approach, the structure of this approach, and the six buying roles.  more...

Preparing for Inbound Sales Calls ...the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three premises of the inside sales approach,  more...

Strategic Planning ...Planning Selling high-value contracts is fiercely competitive, with buyers setting stringent criteria by which to judge prospective key suppliers. Success at this level requires knowledge of these criteria and an awareness of what will be required to ensure that your proposition is viewed most favorably. Using "stripped down" project management techniques, this course outlines the  more...

The Strategic Account Sales Approach The Strategic Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises  more...

Understanding Your Customer Understanding Your Customer Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research  more...

The Territorial Account Sales Approach The Territorial Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises  more...

Planning and Implementing an Active Directory Infrastructure Planning and Implementing an Active Directory Infrastructure Microsoft To identify the role and features of Windows Server 2003 Active Directory and the factors and requirements for planning and implementing an Active Directory infrastructure  more...

Developing and Deploying Strategic Plans Developing and Deploying Strategic Plans ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding  more...

Planning Active Directory Services Planning Active Directory Services Microsoft To distinguish between global catalog servers and operations master roles and identify how they are enabled, administered, and placed in Active Directory infrastructure  more...

Business Execution Simulation Business Execution: Simulation You were recently hired by V&A Beverages (a bottler and distributor of spring water and carbonated soft drinks) to serve as head of distribution for East Coast operations. Having come from a company steeped in business-execution strategies, you soon discover that V&A's corporate culture is mired in bureaucracy and suffering from a severe lack of planning and  more...

Planning and Implementing Group Policy Planning and Implementing Group Policy Microsoft To identify how to plan and implement group policy  more...

Windows Server 2003 Planning the Network Infrastructure Windows Server 2003: Planning the Network Infrastructure Microsoft To describe the decisions and considerations for planning a network and Internet connectivity strategy  more...

Windows Server 2003 Planning for Name Resolution Windows Server 2003: Planning for Name Resolution Microsoft To discuss the decisions and considerations that should go into planning a name resolution strategy for a network infrastructure  more...

Windows Server 2003 Planning for Network Availability Windows Server 2003: Planning for Network Availability Microsoft To discuss the decisions and considerations for maintaining server availability and performance  more...

Windows Server 2003 Planning Server Roles and Server Security Windows Server 2003: Planning Server Roles and Server Security Microsoft To outline the processes and considerations for planning server roles and server security  more...

Windows Server 2003 Planning a Security Infrastructure Windows Server 2003: Planning a Security Infrastructure Microsoft To outline the processes and considerations for the planning the public key infrastructure and securing network data  more...

Thinking Strategically Thinking Strategically As business success becomes more difficult to achieve, companies are discovering the importance of strategic thinking. Being lean and mean and process efficient is no good if you don't have the correct business strategy. But what is strategic thinking and what does it look like in the context of your business? This course is focused on discovering and using the key  more...

Sustaining Competitive Advantage Sustaining Competitive Advantage In today's competitive business environment, being as good as the competition is not enough. An organization must devise strategies and develop the skills, knowledge, and competencies to set it apart from the competition. In this course business strategies are examined that can help a company gain and sustain competitive advantage. Companies build their  more...

The Imperatives of Innovation and Leadership in Strategy The Imperatives of Innovation and Leadership in Strategy This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and  more...

Planning and Implementing a Business Strategy ...Planning and Implementing a Business Strategy Operations managers wishing to see their strategy successfully adopted must ensure that they have prepared the groundwork. This involves two key stages: formulation and implementation of strategy. In the first phase, the manager must plan the strategy, build a vision, and communicate it to ensure there are the needed resources and strategic  more...

Managing and Deploying Six Sigma ...e tire hits the road." It requires a lot of hard work and planning. As a Six Sigma Champion, you'll need to plan for and deal with critical Six Sigma deployment issues, develop business-aligned deployment strategies, ensure continued buy-in from top management, and integrate metrics for continuous feedback and review into your plan. This course addresses all of these challenges, as well as  more...

Project Organization Planning Risk PRINCE2 2009-aligned ...Planning & Risk (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation An effective project management methodology requires a foundation of core themes that allow Project Managers, Project Boards and project team members to organize and control the project management process. These themes are the building blocks of good project management. The project management  more...

Moving Business Services Into the Cloud Moving Business Services Into the Cloud This course further explores how cloud service offerings affect service-oriented architecture and traditional IT services and how aspects of cloud services can present new opportunities to businesses. It outlines strategic implication and provides tips on how businesses can attempt to measure the value of transitioning to cloud computing. This course  more...

Internet Site Development ...Planning and designing sites based on customer requirements is an essential aspect of web development. This course covers the key aspects of planning and designing sites for users, ensuring that sites have gone through site functionality testing, and also explores the use of active content and multimedia in site development. This course is part of a series in the designing, developing, and  more...

The Essentials of Budgeting for Non-financial Professionals The Essentials of Budgeting for Non-financial Professionals Professionals and functional managers in every department deal with budgets one way or another for providing targets and direction in their day-to-day decision making and control activities. The budget is a formal expression of the plans, goals, and objectives of an organization and familiarity with the essentials of the budget is  more...

Performance Appraisal Essentials Planning for Appraisals ...Planning for Appraisals The key to successful performance appraisals is a clear understanding between manager and employee of what is expected. Chances are if there is no such understanding, the manager will assess performance on the basis of what he or she expects of the employee, and this may be very different from what the employee understood to be the job duties and responsibilities.  more...

CISSP Domain Business Continuity Disaster Recovery Planning ...Planning (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Business continuity is an essential part of any enterprise. When a disaster occurs, it is imperative that a company be prepared, and has policies and people in place to step in and restore normal business operations. This course discusses the  more...

CISSP Domain Information Security Governance Rish Mgmt ...ntly be aware of. This course examines the frameworks and planning structures used to make sure that information assets are protected within an organization. This course also examines the governance, organizational structures and cultures, and the awareness training that should be imparted to employees at all levels. This course guides you through the Common Body of Knowledge (CBK) recommended  more...

Oracle Database 11g R2 Managing Database Memory Performance ... pay attention to how memory is allocated. Also, database planning must include a balance between performance, cost, and reliability. You must consider the investment in the system architecture, which includes the hardware and software infrastructure needed to meet your requirements. This course explores the database's memory structures, focusing on how to configure SGA parameters and how to  more...

Marketing Essentials Planning and People ...Planning and People The four Ps of the traditional marketing mix (Product, Price, Place, and Promotion) are important strategic cornerstones of any marketing activity. However, this traditional view of the Marketing Mix fails to address two very important aspects of marketing: planning and people. This course focuses its attention on the importance of linking marketing activities to an  more...

Operations Management and the Organization ...g goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the overall organizational business strategy for its success. This course intends to help learners gain a basic  more...

Marketing Essentials Introduction to Marketing Marketing Essentials: Introduction to Marketing How do you know what consumers really want? How do you know which consumers to go after and how to get them interested in your products and services? You need to develop an effective marketing strategy. Marketing is a core business process that helps companies develop strong relationships with consumers - it is used to identify the right  more...

Planning for Windows 7 Deployment ...Planning for Windows 7 Deployment Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator Windows 7 is Microsoft's latest client operating system for IT infrastructure environments. Microsoft has improved and added new tools to help deploy Windows 7 throughout networks using images. Administrators can use tools provided by Microsoft to analyze their IT  more...

ORACLE 11i e-BUSINESS SUITE ESSENTIALS FOR IMPLEMENTERS ORACLE 11i e-BUSINESS SUITE: ESSENTIALS FOR IMPLEMENTERS Oracle  more...

ORACLE 11i e-BUSINESS SUITE SYSTEM ADMINSTRATOR FUNDAMENTALS ORACLE 11i e-BUSINESS SUITE: SYSTEM ADMINSTRATOR FUNDAMENTALS Oracle  more...

ORACLE 11i PROJECT FOUNDATION FUNDAMENTALS ORACLE 11i: PROJECT FOUNDATION FUNDAMENTALS Oracle  more...

ORACLE 11i NAVIGATE ORACLE APPLICATIONS ORACLE 11i: NAVIGATE ORACLE APPLICATIONS Oracle  more...

SAP Enterprise Resource Planning ERP ...Planning (ERP) SAP The SAP Enterprise Resource Planning (ERP) module is SAP's core product for managing the fundamental accounting information common to every-day business practice. Fundamental accounting information includes financial transaction data, human resource-specific data, inventory, planning, and sales data. This data comprises what is known as the General Ledger, Accounts  more...

SAP BusinessObjects Overview SAP BusinessObjects: Overview SAP One of the most valuable assets an enterprise can possess is data - information acquired and stored in the process of carrying out everyday business activities. This includes data regarding customers and potential customers, employee-related information, data gathered concerning competitors, and information pertaining to products. In order to take full  more...

SAP BUSINES SUITE 7 FOR END USERS SAP BUSINES SUITE 7 FOR END USERS SAP  more...

SAP Business One Introduction for End Users SAP Business One: Introduction for End Users SAP SAP Business One is a comprehensive set of integrated business management applications. Business One provides an entire set of core modules, including financials, sales, operations, customer management, and logistics, which enable a small-sized to medium-sized enterprise to manage all aspects of the business. This course provides an overview  more...

SAP Supply Chain Management ...of applications under the SAP system that enable advanced planning. Tightly integrated with SAP Enterprise Resource Planning (ERP), the SAP SCM system is used to streamline and optimize the supply chain by enabling automated decision making and providing improved analytical components. This course provides an introduction to the SAP SCM system. Since planning is a major component of the SCM  more...

SAP Product Lifecycle Management ...ed information required in support of processes including planning, innovation, design, quality management, and engineering. As an integrated solution to SAP's enterprise resource planning (ERP) system, all information stored and maintained using the PLM solution is available across the enterprise to all other modules where required. This course introduces the SAP PLM solution, describing the  more...

SAP ABAP PROGRAMMING FUNDAMENTALS SAP ABAP PROGRAMMING FUNDAMENTALS SAP  more...

MOVING TO SAP R 3 RELEASE 4 6 MOVING TO SAP R/3 RELEASE 4.6 SAP  more...

Cisco IINS 1 0 Network Security Principles II ...ity testing, a secure life cycle, and business continuity planning. In addition, it reviews how increasing network security threats demand comprehensive network security policies, and describes the main activities in each phase of a secure network life cycle. Implementing the Cisco Self-Defending Network strategy by enhancing the existing network infrastructure with Cisco technologies,  more...

Incident Management Response Planning Testing ...Planning & Testing ISACA Certified Information Security Manager Certified Information Security Manager® Preparing incident response and recovery plans is a very important part of a CISM's role. This course examines how to identify the current state of incident response capability, identifies the elements of incident response and recovery plans, and discusses principles for effectively  more...

CompTIA Server 2009 Disaster Recovery ...ch as hard disks and optical media. In addition, disaster planning and the implementation of a disaster recovery plan are both described. The course maps to CompTIA\'s Server exam, SK0-003, and covers the following exam objectives: 5.1 Compare and contrast backup and restoration methodologies, media types and concepts; 5.2 Given a scenario, compare and contrast the different types of  more...

SAP BUSINESSOBJECTS SAP BUSINESSOBJECTS SAP  more...

SAP BusinessObjects Business Intelligence SAP BusinessObjects: Business Intelligence SAP Businesses generate a large amount of data in the everyday operation. This data is extremely valuable and may be used by employees at every level of an organization. Before it can be utilized optimally, it must be formatted in such a way that an enterprise can capitalize on the vast amounts of data in its possession. SAP Business Intelligence  more...

SAP BusinessObjects InfoView SAP BusinessObjects: InfoView SAP SAP BusinessObjects provides various tools for enterprise reporting purposes. InfoView is a web-based application that provides an interface for users to perform common activities, such as viewing or modifying reports, without having to install any additional software on their systems. InfoView can work with Xcelsius, Crystal, and Web Intelligence documents.  more...

SAP BusinessObjects Web Intelligence SAP BusinessObjects: Web Intelligence SAP Data may be an enterprise's most valuable proprietary asset. Each enterprise possesses unique data that, when used strategically, provides a competitive advantage. Data can reveal significant information about customer behavior and preferences, and provide insight into business processes that may ultimately influence what a company sells, how  more...

Overview of SAP Solutions ...s like SAP are commonly known as ERP (Enterprise Resource Planning) solutions. SAP has a range of ERP solutions which will help to integrate your business processes according to your specific business needs. This course identifies the features and benefits of ERP, and provides an overview of SAP solutions and scenarios for application that will help you identify the SAP solution that's best for  more...

Financial Accounting with SAP Financial Accounting with SAP SAP The SAP Financial modules are at core of any integrated SAP System. All module transactions with a monetary impact flow through to the Finance module, usually in real time and automatically through the SAP configuration. In order to work with the Finance Module or any module, you must have an understanding of the concepts behind mySAP ERP and be familiar  more...

SAP Logistics Modules SAP Logistics Modules SAP The SAP Logistics modules help enable automation of supply chain operations related to logistics. Logistics refers to all the tasks a business performs in order to get a product or service to its desired location or state. This course discusses how the SAP Logistics modules enable Materials Management, Production Planning and Control and ultimately Sales and  more...

SAP ERP Architecture SAP ERP Architecture SAP The SAP ERP architecture has evolved and been refined over a number of decades. This course primarily discusses the SAP R/3 client-server architecture in the context of work processes, SAP R/3 instances, and system landscapes as well as the NetWeaver components that have been introduced to extend SAP R/3 capabilities. It explores how the various SAP systems can be  more...

SAP Administration SAP Administration SAP SAP administration tasks are essential to ensuring optimum performance and security in an SAP system. This course introduces the most common tasks for System Administrators in SAP, including work process configuration, error investigation, and system monitoring, as well as user management, role assignment, and other tasks necessary to ensure the security of information  more...

SAP Project Planning Implementation ...Planning & Implementation SAP SAP provides tools to help businesses quickly and efficiently implement SAP through the Accelerated SAP (ASAP) Roadmap, and to configure SAP to fit the requirements of your business. This course surveys the key activities and tasks that make up the five phases of SAP implementation using ASAP methodology: Project Preparation, Business Blueprint, Realization,  more...

SAP Netweaver Platform SAP Netweaver Platform SAP SAP NetWeaver is an integration and application platform that aligns and integrates people, information, and business processes spread across different technological platforms. This course introduces SAP NetWeaver architecture components and tools and discusses how they serve and function as an integration or application platform for SAP solutions. NetWeaver's  more...

OVERVIEW OF SAP FOR PROJECT TEAMS OVERVIEW OF SAP FOR PROJECT TEAMS SAP  more...

SAP BusinessObjects Crystal Reports SAP BusinessObjects: Crystal Reports SAP Business data comes from a variety of sources and is stored in various formats. The volume and variety of business data presents immense potential for understanding and responding to customer requirements and business process optimization. In order to realize this potential, SAP provides the Crystal Reports reporting tool. Crystal Reports has  more...

CompTIA Security 2008 Auditing Security Policies Disaster Recovery CompTIA Security 2008: Auditing, Security Policies & Disaster Recovery CompTIA SY0-201 CompTIA Security 2008 Edition Network Administrators create security polices, generate audit reports, and prepare disaster recovery contingency plans in the hope of both avoiding network security failures and being prepared should they actually occur. This course examines the methods used to secure a  more...

Planning for Exchange Server 2010 ...Planning for Exchange Server 2010 Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) Microsoft Exchange Server 2010 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, there has been key improvements in the areas of security and compliance, unified  more...

Cisco Switch 1 0 Accomodating Voice Video in Campus Networks ...k, all network requirements, including power and capacity planning, must be examined so that voice is seamlessly integrated into the existing network. IP telephony services provided over the campus infrastructure must have mechanisms set in place to differentiate traffic types and to offer priority processing to delay sensitive voice traffic. Congestion avoidance techniques, quality of service  more...

Cisco Switch 1 0 Highly Available Networks ... not only about adding redundant devices. It also implies planning with an eye on where the points of failure occur, and to design the network so that these points of failure can be compensated for. As a Cisco administrator it is important for you to have the knowledge required to implement a highly available network. This course covers how to evaluate the uses, requirements, benefits, and  more...

Backup Recovery in Exchange Server 2010 Backup & Recovery in Exchange Server 2010 Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) Whether from a malicious user, a computer virus, or any unfortunate event, there will most likely come a time when your Microsoft Exchange Server will become damaged or experience a loss of data. Through careful planning, the severity of these types  more...

Cisco TSHOOT 1 0 Planning Troubleshooting Processes for Networks ...Planning Troubleshooting Processes for Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 As enterprises become more and more dependent on their network infrastructure to support their business, the cost of network downtime has increased. When employees cannot perform their jobs due to network problems, the company loses productivity, and therefore,  more...

Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks ...Planning Maintenance for Complex Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity, loss of reputation, or even  more...

Cisco Route 1 0 Connecting the Enterprise to ISPs ...to an Internet service provider (ISP) can be implemented, planning needs to be completed. To plan for connectivity to an ISP properly, the network designer must take into account certain details. This course provides the knowledge required to implement enterprise-to-ISP connectivity. This includes an understanding of the types of session origination points those originating from the enterprise  more...

Cisco Route 1 0 Routing Services for Converged Networks ... the way that networks support services and applications. Planning routing services to support requirements requires an understanding of the Cisco Enterprise Architectures and how they align with the traditional three-layer hierarchical network model. Understanding of the network traffic moving throughout the architecture is also important. To create an implementation plan, you must have  more...

Active Directory Admin in MS Win Server 2008 ...sional Windows Server 2008 Enterprise Administrator Planning and implementing an enterprise administrative structure and an enterprise Group Policy strategy are tasks that are of utmost importance to an Enterprise Administrator. Designing the Active Directory Domain Services (AD DS) administrative model involves creating the organizational structure, delegating administration, using  more...

Network Access in MS Win Server 2008 ...l Windows Server 2008 Enterprise Administrator When planning the enterprise infrastructure, it is important to consider the needs of external users and clients to access the corporate domain, resources, and services. This course outlines the key technologies to consider when designing the external network access strategy. Included is a look at the remote access abilities provided by  more...

Planning Name Resolution IP Addressing in MS Win Server 2008 ...Planning Name Resolution & IP Addressing in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator Enterprise administrators are involved in various aspects of infrastructure design. One of these areas includes planning the IP addressing scheme and name resolution strategy. This course covers the key IPv4 and IPv6 characteristics,  more...

Accessing Windows Networks Remotely in Win Server 2008 Accessing Windows Networks Remotely in Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator One of the toughest challenges for a Network Administrator is protecting the network while accommodating a growing number of users that require remote access network connections. Windows Server 2008 provides numerous methods of connecting to remote  more...

Certificate Services SANS High Availability in Win Server 2008 ...e and for web-based authentication. This course discusses planning considerations for CA deployment as well as considerations for deploying storage area networks. High availability is another key consideration when implementing Windows Server 2008. This course covers planning for availability and scalability through the use of technologies such as Failover Clustering and Network Load Balancing.  more...

Patch Mgmt Securing Monitoring Servers in Win Server 2008 ...efficient Windows 2008 environment. This course discusses planning patch management strategies using Windows Server Update Services as well as monitoring the performance and security of servers using the Reliability and Performance Monitor tool and Windows System Resource Manager. This course is one in a series that covers the objectives for Microsoft exam 70-646 PRO: Windows Server 2008,  more...

Managing File Servers Data Provisioning in Win Server 2008 ...File Services role should be added. This course discusses planning for and managing servers with the File Services and Print Services role added. Also discussed are planning and deployment considerations for the Distributed File System (DFS), as well as DFS Replication. This course is one in a series that covers the objectives for Microsoft exam 70-646 PRO: Windows Server 2008, Server  more...

Planning Active Directory Group Policy for Win Server 2008 ...Planning Active Directory & Group Policy for Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator Windows Server 2008 includes many enhancements to Active Directory and Group Policy. This course covers new AD roles, such as RODC, new AD functional levels, new Group Policy features, and ADMX files. This course is one in a series that covers  more...

Planning Windows Server 2008 Deployment ...Planning Windows Server 2008 Deployment Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator Windows Server 2008 includes a number of enhancements to the standard Windows deployment model. This course covers deployment options, BitLocker drive encryption, and network configuration considerations including DNS and IPv6. This course is one in a series that  more...

Software Updates Compliance Mgmt in MS Win Server 2008 ...rator One aspect that should not be overlooked when planning an infrastructure is the requirement for patch management and system compliance. Enterprise administrators must be aware of the approaches and tools that are available to them before recommending a software update plan. They also have to understand those tools before designing a strategy for software and system configuration  more...

Public Speaking Strategies Preparing Effective Speeches .... In fact, effective public speaking requires significant planning and preparation. Like cooking, driving, or playing a sport, it's a learnable skill. This course teaches you how to prepare for public speaking, including determining your objective and audience profile, choosing your topic, and defining the theme of your speech. This course also covers best practices to follow when planning,  more...

Delegation Essentials An Introduction to Delegation ...n delegate certain tasks. With appropriate and deliberate planning, this can free up precious time so you can focus on your essential to-do's while still accomplishing everything on your list. This course details what delegation is, and the benefits it offers managers, employees, and the organization. These include saving time and money, developing employees' skills and capabilities, and  more...

Delegation Essentials The Delegation Process ...ffectively delegating tasks as a manager requires careful planning, selection, and follow-up. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. Specifically, it examines the criteria for choosing which tasks to delegate and identifying the appropriate employee for the task. It also details what actions you should take  more...

Planning an Agile Software Development Project ...Planning an Agile Software Development Project Agile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring  more...

Preventing Problem Performance ...all issues from growing into serious ones, by effectively planning, monitoring, and communicating for good performance. Nurturing a culture of performance that includes a strong performance management system is a proactive approach that can prevent problems by helping employees perform to their highest potential. With regular communication and the right mix of monitoring techniques, you can  more...

Customer Driven Process Improvement Implementing Maintaining Improvements Customer Driven Process Improvement: Implementing & Maintaining Improvements The final stage in customer-driven process improvement is implementing the changes that will enable a process to deliver what customers need. After determining customer requirements, measuring and analyzing current processes, and determining process problems and potential solutions, it's now time to take action. The  more...

IT Strategy Essentials Creating an IT Strategy Plan IT Strategy Essentials: Creating an IT Strategy Plan Once you've identified the value IT brings to your organization and determined the level of alignment between the IT Department and business strategies, it's time to create an IT strategy plan. The plan provides a roadmap of the IT initiatives that create business value and align with business objectives. This course describes steps in  more...

IT Strategy Essentials Implementing an IT Strategy IT Strategy Essentials: Implementing an IT Strategy After your IT strategy plan is complete, you can start implementing it. But first you need to get buy-in from various stakeholders so that the work that's required to carry out the IT strategic initiatives can move forward smoothly. It's important, therefore, to communicate the plan to the stakeholders and get their feedback. When this is  more...

IT Strategy Essentials Business IT Strategy Alignment IT Strategy Essentials: Business & IT Strategy Alignment How well are IT and business strategies aligned in your organization? In companies where IT and business collaborate successfully, IT is often used to exploit innovation to drive constant improvement in business operations. This can result in new products and capabilities that give the company a competitive advantage. You can measure  more...

Sharepoint 2010 Content Mgmt Social Computing Collaboration Sharepoint 2010 Content Mgmt., Social Computing & Collaboration Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for enterprise content  more...

MICROSOFT WINDOWS SERVER 2003 PLANNING IMPLEMENTING AND MAINTAINING AN ACTIVE MICROSOFT WINDOWS SERVER 2003: PLANNING, IMPLEMENTING AND MAINTAINING AN ACTIVE Microsoft  more...

MICROSOFT WINDOWS SERVER 2003 PLANNING AND MAINTAINING A NETWORK INFRASTRUCTURE MICROSOFT WINDOWS SERVER 2003: PLANNING AND MAINTAINING A NETWORK INFRASTRUCTURE Microsoft  more...

Planning Sharepoint 2010 Service Applications Component Strategy ...Planning Sharepoint 2010 Service Applications & Component Strategy Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning Service Applications,  more...

Planning a Sharepoint 2010 Upgrade ...Planning a Sharepoint 2010 Upgrade Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into planning an upgrade strategy and designing a migration  more...

Designing Sharepoint 2010 Security Designing Sharepoint 2010 Security Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to designing security, architecture, and planning and deploying  more...

Backing Up Restoring Monitoring Sharepoint 2010 Backing Up, Restoring & Monitoring Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for SharePoint backup, recovery, and  more...

Sharepoint 2010 Maintenance Provisioning Sharepoint 2010 Maintenance & Provisioning Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for SharePoint maintenance and provisioning  more...

Planning for Search in Sharepoint 2010 ...Planning for Search in Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for search for SharePoint 2010. This course is  more...

The Fundamentals of Globalization Managing in a Global Environment The Fundamentals of Globalization: Managing in a Global Environment Global managers work in a complex, constantly changing environment. They have to consider different economic, political, legal, and cultural factors as they plan, make decisions, and lead others in different international contexts. What worked in the role of a domestic manager may not be effective in the international  more...

Oracle SOA Suite 11g Introduction to SOA Oracle SOA Suite 11g: Introduction to SOA Oracle This course outlines the challenges faced by enterprises in integrating applications, and how Service-Oriented Architecture can provide a solution. The various drivers that enable you to build a reference architecture, which is the first step toward embarking into a Service-Oriented Architecture, will also be covered. This course also  more...

Oracle SOA Suite 11g SOA Governance Service Design Oracle SOA Suite 11g: SOA Governance & Service Design Oracle In this course, the need for governance in a Service-Oriented Architecture environment is highlighted, and the different characteristics related to service management are covered. You are also introduced to the concepts that enable defining and implementing a service. This is an important aspect of designing an SOA system as it  more...

Oracle SOA Suite 11g SOA Composite Applications Oracle SOA Suite 11g: SOA Composite Applications Oracle In this course, the need of governance in a Service-Oriented Architecture environment is highlighted. It also introduces the various service artifacts and service classification in a Service-Oriented Architecture environment.  more...

Oracle SOA Suite 11g Mediator BPEL Components Oracle SOA Suite 11g: Mediator & BPEL Components Oracle This course introduces you to the Mediator component and its routing functionality. You will also be introduced to process orchestration concepts and using the BPEL component.  more...

Oracle SOA Suite 11g Human Task Business Rules Components Oracle SOA Suite 11g: Human Task & Business Rules Components Oracle This course introduces the Human Workflow task component and its functionality. It also introduces you to Oracle Business Rules and its features.  more...

Oracle SOA Suite 11g SOA Security Adoption Planning Oracle SOA Suite 11g: SOA Security & Adoption Planning Oracle This course provides an introduction to the topic of securing services and composite applications. It also describe the activities involved in SOA adoption planning.  more...

ORACLE SOA SUITE 11G ESSENTIAL CONCEPTS ORACLE SOA SUITE 11G: ESSENTIAL CONCEPTS Oracle  more...

The Fundamentals of Globalization The Global Context The Fundamentals of Globalization: The Global Context Globalization has been defined in many ways, but a common theme is the freer movement of people, goods, services, and ideas around the world. In a globalized world, national borders become porous, as connections between people and organizations are transformed by ever-changing cultural and economic forces. This course focuses on the  more...

The Fundamentals of Globalization Analyzing the Global Environment The Fundamentals of Globalization: Analyzing the Global Environment A global organization needs to be sensitive to the environmental factors that shape national and global markets. Awareness of conditions at national and global levels enables managers to respond appropriately to the constantly changing social, political, economic, and technological forces they will have to navigate.  more...

The Fundamentals of Globalization Strategies fo Globalization The Fundamentals of Globalization: Strategies fo Globalization Global strategies can range from adapting your standard products or services for local needs to obtaining cost advantages by producing in low-cost bases and selling in the most lucrative markets. Opportunities for achieving competitive advantage abound in the global marketplace. However, you must be able to determine which  more...

Writing for Technical Professionals Preparation Planning ...Planning Being technically knowledgeable is a good start for anyone wishing to write about a particular technology. However, it is not a guarantee that what is written will achieve its ultimate goal. In fact, some of the greatest technical experts find it very challenging to write effectively on technical matters. While it is important to understand the subject matter, it is equally  more...

Getting Started with Access 2007 Getting Started with Access 2007 Microsoft With Access 2007, Microsoft introduces some of the most significant changes to Access in years. Most notable is the intuitive new user interface that replaces the traditional menus and toolbars with features like the Ribbon, the Quick Access Toolbar, and the Microsoft Office button. This course provides an introduction to Access 2007 and  more...

Moving from an Operational Manager to a Strategic Thinker Simulation Moving from an Operational Manager to a Strategic Thinker: Simulation Once thought to be the ideal means of running a business, operational effectiveness is no longer considered a guaranteed avenue to success. Growth requires greater strategy. Strategy requires new modes of thought. To this end, many organizations are changing how they manage their people and how they position their  more...

Cisco IUWNE 1 0 Cisco WCS Administration ...security. WCS also includes tools for wireless LAN (WLAN) planning and design, RF management, location tracking, Cisco Intrusion Prevention System (IPS), and WLAN systems configuration, monitoring, and management. This course describes the process of adding controllers to the Cisco WCS and managing and configuring network devices with WCS. The course also explains how to understand and use maps  more...

Oracle Database 11g R2 Database Creation Instance Management ... ensure that the database software is installed properly. Planning involves the logical storage structure, the overall design, and a backup strategy. It is also important to manage the database instance after the installation to ensure that it runs properly, and is started and shut down correctly to avoid problems. This course describes the DBA tasks to plan a database installation and how to  more...

Operations Mangement Inventory Management Operations Mangement: Inventory Management Inventories include an organization's raw materials, work in process, supplies used in operations, and finished goods. A major part of organization's capital and costs are involved in maintaining and managing inventories. Consequently, organizations work to achieve an ideal size of inventory to reduce costs and improve the bottom line while ensuring  more...

Operations Management Forecasting Capacity Planning ...Planning Customer demand for products and services changes constantly. Forecasting and capacity planning ensure that resource are managed so that customer demand is met in the right amount, at the right time, with the right quality. Demand forecasting helps companies determine the supply of products and services needed to meet customer demand. When the supply requirements are known, an  more...

Operations Management Facilities Planning Management ...Planning & Management Managing facilities plays an important role in integrating employees, work processes, and work locations with an organization's production system. This integration is essential to productivity and customer-focused production. Decisions about facility location must consider access to customers, resources, and utilities. Layout of facilities is determined by the nature  more...

SAP Customer Relationship Management CRM SAP Customer Relationship Management (CRM) SAP The SAP CRM module provides an organization with the tools to obtain, retain, and grow profitable customer relationships. An organization can use this module to effectively plan and manage marketing, sales, and service campaigns as well as analyze related processes. SAP CRM supports the entire customer relationship cycle, beginning with customer  more...

SAP Supplier Relationship Management SAP Supplier Relationship Management SAP Supplier relationship management (SRM) involves collaboration with suppliers that are crucial to the success of an enterprise. The goal of SRM is to maximize the value of the collaborative relationships with suppliers. SAP SRM represents a strategic approach to procurement and supply that is tightly integrated with other components of the SAP Business  more...

SAPBusinessObjects Dashboards and Analytics SAPBusinessObjects: Dashboards and Analytics SAP The typical enterprise generates hundreds of management reports on a weekly basis. As companies grow and continue to add new channels, benchmarking and weekly reporting are key to helping top management keep a finger on the pulse of the business. With all those reports to wade through, business executives need a reporting format that provides  more...

IT Project Management Essentials Initiating Planning IT Projects ...Planning IT Projects If you want your IT project to complete successfully, you need to get it off to a good start. During the early stages of a project - the initiating and planning phases - a project manager should clarify objectives and requirements and create a project plan that delineates, among other things, what needs to be done, when it needs to be done, and how much it will likely  more...

Introduction to Sales Introduction to Sales Sales is arguably the most important function in any business, yet it's one of the most difficult areas to master and manage successfully. There are several common questions people ask about sales. What is the difference between sales and marketing? Why do consumers and organizations buy, and what drives their purchase decisions? What are the key competencies required  more...

Strategic Sales Planning ...Planning Who are your target customers? What value propositions are you offering them and why? How do you plan effectively in order to maximize revenues and develop strong customer relationships? The use of strategic sales planning is one way to answer these important questions. Defining and developing an effective sales strategy is an essential part of any sales function and has a  more...

Basic Presentation Skills Planning a Presentation ...Planning a Presentation Even the most seasoned public speakers can experience nerves before a major presentation. The successful ones, however, have learned how to make those nerves work for them. Positive concern about the impact of a presentation can spur presenters to raise their game, enabling them to get the desired results. For example, a presentation can be immeasurably improved if  more...

HR as Business Partner Managing Talent for Organizational Success HR as Business Partner: Managing Talent for Organizational Success An organization's talent is the key to its success, and HR is perfectly positioned to contribute to that success by optimizing the workforce and engaging employees to use their knowledge, skills, and abilities to support the organization's goals and objectives. This course covers ways in which transformational HR can direct  more...

HR as Business Partner Using Metrics Designing Strategic Initiatives ...d to achieve its goals. By becoming part of the strategic planning process, HR can help drive the future success of the company because, ultimately, all business objectives are met by the organization's people. By collecting data on meaningful outcomes, HR can steer the organization in the right direction, and design initiatives that directly serve the business strategy. This course explores  more...

Deployment Topology Availability Deployment Topology & Availability Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning SharePoint deployment topology and availability. This  more...

Sharpoint 2010 Design Sandbox Solutions Sharpoint 2010 Design & Sandbox Solutions Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate via defined workflows, set up web sites, manage documents, and access intelligence to make key business decisions. This course provides insight into planning a SharePoint taxonomy, and  more...

Designing a Sharepoint 2010 Physical Architecture Designing a Sharepoint 2010 Physical Architecture Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides an overview to planning SharePoint deployment, both logical  more...

Preparing for Effective Business Meetings ...in them. Running an effective meeting starts with careful planning. This course will show you how to clarify a meeting's purpose and objectives, and how to determine whether a given meeting is truly necessary or whether a similar result could be achieved through a different type of communication. It will also equip you with the skills to choose the best participants, and create an agenda that  more...

Dealing with Common Meeting Problems ...e problems in meetings, despite your best preparation and planning endeavors. But you can learn to improve the effectiveness of your meetings by evaluating them and addressing common problems that jeopardize their progress. This course shows you how to measure the effectiveness of your meetings, and how to intervene appropriately during meetings to get back on track when specific problems  more...

Planning Projects with Project Server 2007 ...Planning Projects with Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633) Successful projects are the result of successful project plans. By combining the use of Microsoft's Office Project Professional with use of Office Project Server, a project manager has the tools to manage and oversee all aspects of  more...

Managing Resources During Difficult Times ... But when downsizing is necessary, there must be detailed planning, and careful selection and advising of those affected. This helps avoid negative consequences. This course covers strategic responses to difficult times, such as cutting unnecessary costs and building relationships with customers, suppliers, and employees. It explains how you can implement alternative solutions to avoid laying  more...

ITIL reg 2011 Edition Overview Creating a Service Culture ITIL® 2011 Edition Overview: Creating a Service Culture ITIL Organizations around the globe rely on information technology now more than ever in order to survive and thrive in today's competitive environment. But how do you balance the growing need for information technology management with tried and true business practices? How do you align processes, people, and systems while  more...

ITIL reg 2011 Edition Overview Introduction to the ITIL reg Framework ITIL® 2011 Edition Overview: Introduction to the ITIL® Framework ITIL A process or group of processes in place to manage the work of an organization, regardless of how meticulous and detailed it may be, is useless without being organized in some fashion. A planned structure is essential for ensuring success in managing IT functions in any organization. This course provides an  more...

ITIL reg 2011 Edition Overview Certification Benefits ITIL® 2011 Edition Overview: Certification & Benefits ITIL It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific  more...

ITIL reg 2011 EDITION OVERVIEW ITIL® 2011 EDITION OVERVIEW ITIL  more...

Introduction to Technical Writing for Industry ...ess, and where the field is headed. You?ll get right into planning, writing, editing, and testing ? the key activities in a technical communicator?s day. Each lesson focuses on a specific area of technical communications and you will receive information, resources, questions and assignments geared towards the specific area. You can email any questions, thoughts, or concerns you may have at any  more...

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers ...here the field is headed. You`ll learn best practices for planning, designing, writing, editing, and user-testing your documentation, online and on paper. Each week, you receive course materials from me and read material in Karen Schriver`s book. You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. When you have read the material  more...

Advanced Technical Writing Plan, write, and design one of the most common business/technical documents--a proposal. Advanced Technical Writing will give you the expertise and confidence to market yourself as a technical writer or simply to tackle more advanced assignments at work. Building on the skills you have acquired in the previous technical writing courses, this course emphasizes audience analysis, document  more...

LBD: Methods of Academic Assessment and Instruction Focuses on the information teachers need in order to develop, analyze, and interpret tests for planning and monitoring instruction.  more...

Document Design and Usability Learn how to make your technical documentation usable, user friendly, and to user-specifications. Learn how to successfully integrate text and graphics to effectively present complex technical information for delivery through conventional, paper-based documents as well as electronic media including web pages. Beginning with principles of good document design, this course covers situation and  more...

Access 97 This course introduces the database functions of Microsoft Access 97, such as working with Access menus and dialog boxes, creating and editing tables, formatting columns and rows, and planning table design. Accomplished users will work on advanced forms, use parameter and crosstab queries, and employ complex calculation expressions and selection criteria.  more...

Access 97 Level 1 Students will learn the database fundamentals of Microsoft Access 97, such as working with Access menus and dialog boxes, creating and editing tables, formatting columns and rows, and planning table design. Students will also learn about records, wizards and shortcuts, and AutoForms.  more...

Quicken 2000 Level 1 ...tilize Quicken 2000 ™s automated personal financial planning features. The importance of securing files with passwords and backing up data is stressed. Mastery of the topics introduced in this course will enable students to utilize Quicken 2000?s automated personal financial planning features to create accounts, track transactions, write and print checks, and reconcile accounts.  more...

Coaching and Counseling Course description -- It would be na ve to think that all employees have the skills necessary to succeed without even being taught what these skills are. In addition, many people may have personal concerns that hinder work performance. By learning how to effectively coach and counsel, you can help your employees ease personal burdens and train them in the skills they need to be better employees.  more...

How To Master Personal And Family Course description -- It wasn't so long ago that companies expected employees to give their all to the job and sacrifice their lives in order to get ahead. Now most organizations understand that employees are whole people who show up for work each day, people who want to be effective not just on the job, but in their personal lives as well. This bundle helps employees deal with some of the thorny  more...

Managing Disagreement ... to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive working relationships. It will also help you identify the needs of both parties and the  more...

Managing Your 401 k ...s frequently counsel their employees on the mechanics and planning of their 401k programs. This course provides a foundation for you to know how to appreciate vesting, select wise investment packages, and understand diversification. You will also be given tools and strategies for understanding and managing your involvement in stocks, bonds, and mutual funds. IMPORTANT NOTE: INTERNET EXPLORER  more...

Personal Financial Planning ...planning, the future may not be what most of us hope for, and even the present may be less that comfortable. This course contains the essential principles of planning for both short- and long-term needs and has many tools and references to provide guidance for planning and using personal financial resources. It gives tips and worksheets for setting financial goals, managing credit and debt,  more...

Time Management ...e management tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your materials and your surroundings for more efficiency, and has other practical suggestions for taking control of your time and your life with simple,  more...