Online Plans eLearning Training

Master s Specialist Workshop Technical Documentation Quality Management Modules 7-9 Study of all phases of documentation project management, focusing on plans and models of publications management. more...

How to Critically Evaluate Your Business Plan ...To achieve your dreams, you must know how to examine your plans critically. And you must learn to set milestone goals that you can count on. With this course, you will develop the vision and analytic skills you need. Learn how to create the business plan that will change everything for you. Students may complete this course within a reasonable period of time. Contact Hours give an indication of more...

Preparing for the Praxis II Subject Assessments This course is designed to prepare you for The Praxis II Subject Assessments by concentrating on three keys to success: understanding the exams, preparing for the exams, and developing a Praxis State of Mind. Students learn to read test questions critically, prepare targeted study plans, and get tips that will improve their chances of passing. more...

Project Team - Planning A Project Project Team - Planning A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Planning A Project will enable you to define and more...

Understanding Budgeting and Finance: Managing your Budget MAXIM TRAINING Preparing a budget and following it through to approval involves a lot of work. But it's only the beginning! Once approved, the budget needs careful management to ensure your plans become a reality. This process starts from day one and continues throughout the year. This course provides a structured approach for managing your budget. It shows how to: Review your budget to identify more...

Making Objectives Happen Excellent objectives and plans, everyone agrees, are the basis for effective results. But setting objectives is just the first step on the road to development, you've got to make them happen! This course presents a four step plan, the 'Make Objectives Happen Loop', that ensures sound objectives are set and followed through so that they actually happen. more...

Windmaster Case Study 1: The 3 Phases of Strategic Planning Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. more...

Windmaster Case Study 2: Industry Analysis ...ucceed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the role analysis plays in strategic planning and introduces you to industry analysis. You will see how to fit the results of industry analysis into your strategic plan. You can explore different tools for industry analysis, including more...

Windmaster Case Study 3: Company Analysis ...ucceed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to company analysis and explains its aim of assessing how well a business is performing and where it could improve. You can examine 3 generic strategies for competition, Cost Leadership, Differentiation and Focus. You can explore more...

Windmaster Case Study 4: Portfolio Analysis ...ucceed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to portfolio analysis as means of reviewing an organisation's range of products. You will discover techniques for analysing products including the market attractiveness model and the Boston Consulting Group growth share matrix which more...

Analysis Question Bank Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. more...

Windmaster Case Study 5: Identifying Strategic Options ...ucceed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course takes you onto the second stage of strategic planning, choice, and shows you how to identify the various elements that make up this process. You will examine Porter's 3 generic strategies as a concept for identifying the basis on which business more...

Windmaster Case Study 6: Evaluating Strategic Options ...ucceed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines evaluation and selection, the final critical steps of strategic choice. You will investigate a framework for making choices and the importance of tempering this with judgement. You can analyse 3 types of criteria to apply to the options, more...

Choice Question Bank Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. more...

Windmaster Case Study 7: Strategy Implementation ...ucceed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the issues involved in implementing a strategy and its complex and iterative nature. You will see the effect of implementation on activities and resources at a corporate and business unit level and how value chain analysis is a good place more...

Implementation Question Bank Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. more...

Apply the 4 Phase Process: First Pacific Case Study ...ucceed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines how the theories and principles of strategic analysis stand up to real world events using a case study company First Pacific. You can ask various questions to the managers of this real-life investment and management company based in Hong more...

Excellence in Service: Fundamentals for Managers In Excellence in Service: Fundamentals for Managers, managers review the skills that they and their direct reports need to possess to relate effectively to customers. They also learn to develop and monitor a service team, create service plans, and develop and implement effective service standards. more...

Configuring Basic and Advanced Route Plans To explain how to configure basic and advanced route plans in Cisco CallManager IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...

The Strategic Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then more...

The Territorial Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then, more...

Overcoming Internal Customer Service Problems ...or communication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In this course, you'll learn the art of sustaining excellent service, and recovering the situation when things go wrong. By examining the pitfalls that can more...

Internal Consulting Skills What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your more...

Project Management Essentials Simulation ...al organizations to develop, manage, and complete project plans. While KPDM is equipped to provide the full spectrum of PM oversight and management (from drafting a project charter to bringing a task through to completion and delivery), they also handle isolated aspects of projects to meet their clients' particular needs. The simulation is based on the SkillSoft series "Project Management more...

Introduction to IT Project Management Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT more...

Troubleshooting and Closing the Project The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the more...

The Execution Process Group ...roup is concerned with following established policies and plans to ensure effective benefits and stakeholder management, as well as program governance. Management of this process is complex involving costing, quality assurance, and scheduling, among other activities. This course is designed to help program managers understand the processes that support the Executing process group. This course more...

Program Planning The planning phase in PMI's PMBOK is considered one of the most important phases; without a properly defined plan your projects have a much greater chance of not succeeding. This assumption can also be made for program management; however, with program management, an entire program can fail, which could include several projects. The cost and loss of benefits that are associated with a failed more...

Project Management Professional Integration Management ... will be able to identify strategies for aligning project plans with other activities in the organization, define the five key general management skills essential to project management and identify the steps in implementing a change control system. The Prime-Project Management Professional curriculum introduces advanced level project coordination techniques within the areas of organization, more...

Developing Career Plans for Your Technical Professionals Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a more...

Implementing a Succession Plan Simulation Ulema Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema Inc., produces single and multi-client studies on fast moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order more...

Managing and Rewarding Top Performers Does your company have a policy in place for hiring and retaining its top-performing employees? Would you know how to convince valuable employees to stay if they were to hand in their resignation? It is becoming increasingly difficult for companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a more...

Affirmative Action and the EEO HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. more...

Strategic Approaches to Risk Management HRCI SPHR Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and more...

EEO and Affirmative Action HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's more...

Employee Benefit Programs HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the work rules and practices that apply to employee benefit programs. As a human resources professional, you are responsible for helping to ensure that your company's practices comply with any legislation governing employee benefits and that the more...

Managerial Decisions and Capital Budgeting ...tween alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you with the concepts, procedures, and more...

Accounting for Cash Control Businesses operate on cash and strive to earn it. Cash can be defined as dollars and coins, checks, vouchers, and money orders. Accounting procedures are established to ensure that cash receipts and cash disbursements are protected. This course explores the accounting methods for internal control of cash such as petty cash, bank reconciliation, and payroll. Understanding the processing, recording, more...

Analyzing the Market This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and more...

Writing a Marketing Plan Phase 1 ...plans and outline the purposes for using a marketing plan. You will then get started on writing the plan by establishing objectives and working on introductory elements. Then, you'll complete a situational analysis that evaluates the overall market, industry, internal and competitive factors pertinent to your product or service. Finally, you'll complete a SWOT analysis that will help you more...

Developing and Deploying Strategic Plans ...founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding market forces, internal strengths and weaknesses, stakeholders, relevant technology, and legal and regulatory factors. With these considerations, an organization's action plan can more...

Training and Development The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in more...

Developing a New-product Strategy Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a more...

Principles of Marketing Writing a Marketing Plan Principles of Marketing: Writing a Marketing Plan offers the student an overview of the elements of a marketing plan, covers the processes used to develop marketing objectives and strategies, and covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan. Managers, supervisors, and executives who can influence the marketing and more...

Advanced Site Architecture In this WestNet e-Learning module, you will learn how to extend basic techniques to design more complex sites. You will also be introduced to the drawings and plans that must be delivered to a user interface developer. more...

HIPAA Electronic Health Data Transactions ...e shared data standards for health care providers, health plans, and information clearinghouses. These common standards make it easier to provide adequate care for patients, process insurance claims, and send and receive payments for health services. By using a single set of standards for exchanging electronic data, health care organizations can share health information more quickly and at a more...

HIPAA Implementing Privacy Rules ...ty and Accountability Act (HIPAA) mandates how healthcare plans, providers, and clearinghouses store and transmit individuals' health information. Implementation of and compliance with the HIPAA privacy rules is mandatory. These rules present significant challenges to the day-to-day operations of organizations involved in the healthcare industry. Organizations that don't change internal more...

HIPAA Securing Protected Health Information ...ers. However, many employers sponsor healthcare insurance plans for employees and share protected health information about employees with organizations covered by the new rules. Employers must protect themselves against liability under the new rules by ensuring the confidentiality, integrity, and availability of electroni The courses in this series cover a variety of subject areas that affect more...

Win2000 Active Directory Design Advanced Active Directory Concepts This course gives you the knowledge and skills necessary to design an Active Directory implementation plan, by covering methods of extending the schema, Active Directory data recovery and maintenance, and setup and upgrade strategies. First, you will learn about expanding and modifying the schema, prerequisites, implications of these changes, and methods for altering schema components. The course more...

Project Server 2003 Testing and Troubleshooting To recognize how to test and troubleshoot Project Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...

Electronic Commerce Security Issues This course describes the technologies of ecommerce, including electronic commerce security issues and electronic payment systems. Also presented are business strategies for electronic commerce, including branding and technology-enabled relationship management. The course ends with a discussion of topics that are important to e-commerce but are neither business nor technology issues. These topics more...

Introduction to Cisco Voice Design Concepts To identify voice design principles and outline guidelines for successful integrated network deployment Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design more...

Building and Securing VoIP Networks ...plans and scalable dial plans for VoIP networks, calculate existing bandwidth and additional bandwidth requirements for voice and data traffic, and recognize the implications of implementing security measures in IP networks that transport voice IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice more...

Cisco DESGN 2 0 IP Address and Routing Protocol Design To recognize how IP addressing and routing protocols support the overall network, and create an enterprise IP addressing and routing protocol design Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals more...

Cisco DESGN 2 0 Voice Networking To recognize the components and methods of traditional and IP voice networks, the QoS mechanisms used to improve IP network performance, and design voice support for an enterprise network Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) more...

Configuring Basic and Complex Route Plans To configure basic and complex route plans in Cisco CallManager featuring hunt groups with final forwarding and call coverage and to determine the outcomes for calls placed in call hunting and call forwarding scenarios. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP more...

Scalability and Performance in Oracle9i To describe the scalability and performance enhancements available in an Oracle9i database Database operators, administrators, and developers interested in the new technical features and benefits of an Oracle9i database more...

DOT Security for Shipment of Hazardous Materials According to the US Department of Transportation (DOT), over 800,000 shipments of hazardous materials are transported in the United States every day. The materials shipped include those of chemical, petroleum, radioactive, explosive, and poisonous natures. Of the 800,000 shipments, almost 769,000 are transported by truck on the nation's roads, with the rest divided among rail, pipeline, water, and more...

Fundamentals of Microsoft Office Project 2007 The Fundamentals of Microsoft Office Project 2007 course introduces key concepts related to working with projects and tasks in Project 2007. The course also covers basic tasks related to assigning resources and creating project calendars. This course is designed for project managers, managers, supervisors, team leaders, or consultants who are actively involved in the project management activities more...

Working with Microsoft Office Project 2007 The Working with Microsoft Office Project 2007 course covers how to manage tasks, resources, and calendars. This course covers the steps for setting tasks constraints and deadlines. In addition, this course covers the steps for outlining, linking, and splitting tasks. This course also covers the steps for allocating resources, monitoring resource allocations, leveling resources, and assigning more...

Microsoft Project 98 Intermediate Microsoft Project 98 is the leading project management software tool. This course explains several advanced features of Project 98 to help you manage projects. After completing this course, you will be able to use Project 98 to assist in managing multiple projects, customizing the Project environment, using Project in a workgroup, and using Project with other applications. This course is designed more...

Fundamentals of MS Project 2000 This course is the first course in the MS Project 2000 curriculum. It acquaints the students with the capabilities of MS Project 2000. It also enables students to plan, create and manage products and assign tasks and resources to a project. This course is designed for project managers who need to create project plans for managing tasks and assigning resources. more...

Advanced Features of MS Project 2000 This is the second course in the Project 2000 curriculum. It acquaints the students with the advanced capabilities of Project 2000. It enables students to plan, create and assign tasks and resources. It also enables students to manage and generate project reports, and access risks. Additionally, it enables students to use Project Central 2000 for communicating information and managing the Project more...

HIPAA Portability ... of 1996 (HIPAA) prohibits discrimination by group health plans based upon the health status of an individual. It sets mandated standards for the portability and availability of health care including standards for nondiscrimination Medicare and Medicaid fraud and abuse and the electronic transmission of health care information. ACCREDITATION BY HRCI This program has been approved for 1.75 more...

Managing IT Projects: Project Planning and Execution In a Project Planning and Execution '' you will learn about project activity definition time management project critical path and cost management. Planning is critical to the success of a project. Project managers must develop and maintain plans for both human and resource management as well as for communication risk and procurement. With proper planning in place the project can be executed.  more...

Project Management: Scope This program covers the components of project scope and the role of scope management in the project management process. Students learn how to gain project authorization, how to use common project selection methods, and how to write an end-deliverable description and a project charter while considering project constraints and assumptions. This program also teaches actions integral to scope planning more...

Project Management: Risk Management This program covers classifying project risks, how to distinguish business risk from insurable risks, how to know when to take risks and when to avoid them, and the actions included in project risk management. In addition, this program provides instruction on how to identify and classify risks according to their level of impact, and how to use specific tools in risk identification. This program more...

Microsoft Exchange 2000 Server - Part 3: Administering This course deals with common tasks and routine activities performed by an administrator. These include: managing address lists, managing administrative groups, maintaining security, and maintaining backup and restore plans. more...

Microsoft Exchange 2000 Server - Part 3: Administering This course deals with common tasks and routine activities performed by an administrator. These include: managing address lists managing administrative groups maintaining security and maintaining backup and restore plans.  more...

Succession Planning: Setting up a Succession Planning Program Succession Planning: Setting Up a Succession Planning Program focuses on putting your Succession Plan on paper and into action. It begins with guidelines on writing a mission statement policy and procedures identifying target groups and other issues such as legal considerations. It then provides comprehensive guidelines on all aspects of rolling out your plan how to communicate and provide more...

GUI Testing Essentials This course will demonstrate a structured approach to using industry standard methods to perform a unit test on GUI-based business applications. These methods will include test plans, expected results, test data generation and documentation. Emphasis will be on the scope of test conditions/steps included in the overall unit test plan. Where appropriate, the course compares test plans for a more...