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Positions Training Seminars and Classes
From Serebra Learning Corporation
Telecommunications Industry Overview Version 1 on-line e-learning cbt (computer based) Connecting the world, the telecommunications industry stands as one of the most essential elements of the business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of  more...
Inbound Call Centers People Management on-line e-learning cbt (computer based) Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to  more...
Preparing to Negotiate Know the Opposing Position on-line e-learning cbt (computer based) Preparing to Negotiate: Know the Opposing Position, is the fourth of eleven courses in this curriculum. After the completion of this course you will be able to assess your opponents before a negotiation and identify what to research to achieve a desired outcome from a negotiation. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving  more...
Teamwork and Emotional Intelligence on-line e-learning cbt (computer based) ...started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many other people  more...
The Emotionally Intelligent Leader on-line e-learning cbt (computer based) Putting emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in  more...
Developing Career Plans for Your Technical Professionals on-line e-learning cbt (computer based) ...lso need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a technique to both motivate and retain technical professionals, as well as to place some of them on career paths that will help your company fill its most highly skilled and senior positions. You will learn how to recognize and avoid barriers to career  more...
Management Development for Technical Professionals on-line e-learning cbt (computer based) If you have ever considered moving up to a managerial position, certain personal and professional traits will be necessary when you make that move. In addition to the skills you have as a technical professional, you need to develop the skills of effective managers. This course will assist you in a self-assessment process that is essential to your efforts to become an effective manager. You will  more...
Communication Skills for Successful Management on-line e-learning cbt (computer based) Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal  more...
Process Management Skills on-line e-learning cbt (computer based) Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price. Likewise, efficiency is critical to the effectiveness of a manager and to the  more...
Leadership Development for Technical Professionals on-line e-learning cbt (computer based) Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex. For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as  more...
Strategies for Transitioning into Management on-line e-learning cbt (computer based) Making a smooth transition from technical professional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an  more...
Transitioning From Technical Professional to Management on-line e-learning cbt (computer based) ...positions as technical professionals to management, certain professional traits and skills are necessary. Effective communication skills, efficient strategies, and managerial competencies must all be mastered and continuously honed. The Transitioning from Technical Professional to Management Simulation will provide participants with the opportunity to develop these and other skills as they  more...
From Technical Professional to Leadership Simulation on-line e-learning cbt (computer based) ...positions as technical professionals to management, certain professional traits and skills are necessary. Effective communication skills, efficient strategies, and facilitative competencies must all be mastered and continuously honed. The From Technical Professional to Leadership Simulation will provide participants with the opportunity to develop these skills and others as they continue their  more...
Succession Planning Overview on-line e-learning cbt (computer based) Do you have people in your organization that are indispensable for its success? Would losing them create a hole that would be hard to fill? Have you planned to fill these vacancies? This course introduces you to succession planning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that  more...
Succession Planning and Human Resources on-line e-learning cbt (computer based) Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual  more...
Implementing a Succession Plan Simulation on-line e-learning cbt (computer based) Ulema Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema Inc., produces single and multi-client studies on fast moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order  more...
Union Awareness on-line e-learning cbt (computer based) According to the U.S. Department of Labor's Bureau of Labor Statistics, in 2004, 12.5 percent of wage and salary workers were union members--down from 12.9 percent in 2003. Why is membership declining? Perhaps the growing number of laws in place to protect workers prevents the necessity of unions, or perhaps the nature of the work itself has changed. Regardless of the decline, workers still have  more...
Americans with Disabilities Act ADA on-line e-learning cbt (computer based) ...s have an equal opportunity to apply for jobs and work in positions for which they are qualified, have equal access to benefits and privileges, and have an equal opportunity to be promoted once they are working. The course outlines how employers can ensure that they are ADA-compliant and informs them of the consequences of failing to comply with the legislation. As of the date reviewed, the  more...
Information Security and Risk Management on-line e-learning cbt (computer based) To identify the security requirements associated with identifying and protecting organizational information assets, perform the analysis techniques used in risk management, and recognize the responsibilities associated with different roles in an organization Mid-level and senior-level managers who are working toward or have already attained positions as CISOs, CSOs or Senior Security Engineers  more...
First Aid--Medical Emergencies on-line e-learning cbt (computer based) Medical emergencies can occur at anytime but may be hidden because of injuries suffered in an accident, or an accident may trigger a medical emergency such as a heart attack, stroke, or seizure. This one-hour training will focus on the signs and symptoms of specific medical emergencies and their treatment. Being trained in first aid could mean the difference between life and death. Note: This  more...
Interviewing Skills - Behavioral Interviewing on-line e-learning cbt (computer based) In Interviewing Skills: Behavioral Interviewing you will learn how to identify a job candidate who will be most likely to have the required skills and competencies to be a successful employee. You will be prepared to conduct interviews using job-related questions thus enabling you to identify the best candidate for a job. Additionally candidates for open positions will be able to prepare for  more...
From 123-CBT Computer Based Training
Oracle Form Builder R6 Controlling the User Interface Programmatically on-line e-learning cbt (computer based)cd rom ... Write the code to display multiple windows at specified positions in a form by using built-ins. Write the code to close a window by using built-ins. Identify the characteristics of windows and blocks in a form. Match the built-ins for manipulating canvases with their functions. Write the code to manipulate tab-style canvases by using built-ins. Unit 3: Working with Multiple Form  more...
Oracle Form Builder Handling Multiple Object Relationships on-line e-learning cbt (computer based)cd rom ... Write the code to display multiple windows at specified positions in a form by using the built-ins. Write the code to close a window by using built-ins. Match the built-ins for manipulating canvases with their functions. Write the code to manipulate tab-style canvases by using built-ins. Unit 3: Data Block Relationships Duration: 1 - 2 Hour(s) Create an explicit relation between  more...
SAP R 3 v4 0 Investment Management - Overview on-line e-learning cbt (computer based)cd rom ...diting program definitions. Create and editing program positions. Editing and displaying program structures. Create assets under construction. C ontent Emphasis Skills-Based A udience This course has been primarily designed for employees working with SAP R/3 on a daily basis within investment planning, such as management accounting, asset accounting, investment  more...
SAP R 3 v3 0 Information Systems within FI on-line e-learning cbt (computer based)cd rom Course Overview The FI/IS component of R/3 provides sophisticated services for enterprise wide data management and reporting. This course will provide R/3 users with the knowledge and skills to perform regular tasks and procedures, including customizing activities. The course illustrates the analysis of: Accounts Receivable and Accounts Payable information systems, G/L information systems,  more...
Excel 2000 Fundamentals on-line e-learning cbt (computer based)cd rom ... the specified attributes of a cell. Manipulate the cell positions. Spell-check a worksheet. Replace a text string with another string. Select rows and columns in a worksheet. Select a specified range of cells in a worksheet. Copy a range of cells from a specified location to another. Move a cell range from a specified location to another. Modify the layout of a page prior to printing.  more...
Moving from Technical Professional to Mgr Series Getting Started on-line e-learning cbt (computer based)cd rom ...or technical professionals who are considering managerial positions within their organizations. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 2 to 4 hours Objectives: Unit 1: IT Management Fundamentals (0.5 - 1 hour) Identify key functional areas of an IT  more...
Defining Microsoft NET Solution Architectures Part 1 on-line e-learning cbt (computer based)cd rom ... To identify considerations for analyzing industry positions, personnel, and regulations. To identify features of use cases. To identify guidelines for creating usage scenarios. To identify considerations for application globalization and localization. To identify considerations  more...
Business Travel Safety Safety Measures for Travelers on-line e-learning cbt (computer based)cd rom In "Business Travel Safety: Safety Measures for Travelers," you will learn why business travelers are often at a higher risk for being involved in a crime than local citizens. Additionally, you will understand what precautions a woman traveler should take and what safety guidelines should be followed. You will also learn why it is important for disabled persons to consider their safety when  more...
Recruiting Retention Staffing Your Organization on-line e-learning cbt (computer based)cd rom ...rocess of making sure employees remain satisfied in their positions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Principles of Planning and Recruitment (0.5 - 1 hour) Identify the four elements assessed  more...
Recruiting Retention Internet Recruiting on-line e-learning cbt (computer based)cd rom ...rocess of making sure employees remain satisfied in their positions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Internet Recruiting (0.5 - 1 hour) Identify benefits of Internet recruiting.  more...
Recruiting Retention Keeping Your Good Employees on-line e-learning cbt (computer based)cd rom ...rocess of making sure employees remain satisfied in their positions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Retention and Orientation (0.5 - 1 hour) Identify organizational facets that affect  more...
Human Resource Law Equal Employment Opportunity Law on-line e-learning cbt (computer based)cd rom ...that the pre-employment testing for Atlas' administrative positions was biased against women. In light of this development, Icon is working to ensure that all their human resource practices comply with EEOC regulations. The entire H.R. department is undergoing extensive training in Equal Employment Opportunity law, so possible violations can be identified and resolved. In this first session,  more...
Leadership Development Leading the Way on-line e-learning cbt (computer based)cd rom ...This course is for managers and supervisors in leadership positions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English, Japanese, German Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the myths associated with  more...
Achieving Success Without Authority Personal Accountability on-line e-learning cbt (computer based)cd rom ...es is aimed at all employees in supervisory or management positions, or otherwise. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Striving for Personal Accountability (0.5 - 1 hour) Identify reasons for  more...
Achieving Success Without Authority Focusing on Results on-line e-learning cbt (computer based)cd rom ...es is aimed at all employees in supervisory or management positions, or otherwise. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Strategies for Achieving Results (1 - 2 hours) Identify reasons for focus in  more...
Defining Microsoft NET Solution Architectures Part 1 on-line e-learning cbt (computer based)cd rom ... To identify considerations for analyzing industry positions, personnel, and regulations. To identify features of use cases. To identify guidelines for creating usage scenarios. To identify considerations for application globalization and localization. To identify considerations  more...
Moving from Technical Professional to Mgr Series Managing Personnel on-line e-learning cbt (computer based)cd rom ...or technical professionals who are considering managerial positions within their organizations. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 2 to 4 hours Objectives: Unit 1: IT Team Leadership (0.5 - 1 hour) Identify three leadership behavior patterns adopted to  more...
Moving from Technical Professional to Mgr Managing the IT Dept on-line e-learning cbt (computer based)cd rom ...or technical professionals who are considering managerial positions within their organizations. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 2 to 3 hours Objectives: Unit 1: IT Infrastructure Fundamental (0.5 - 1 hour) Identify elements of LAN and WAN  more...
From Spectra Mind Solutions
Training courses for CMMI and Software Estimation techniques @ Hyderabad instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...e in a number of technical and managerial roles at senior positions. 2. There will be Classroom Sessions (covering all the domains of BOK) & Extensive Case Study Discussion and experience sharing by Practicing Certified Professionals. 3. Two Mock Tests based on actual Exam pattern. 4. Trained more than 5500 Professional for Software Quality & Testing including CSQA/CSTE/IIBA/PMP/CQE in last  more...
From Skillspride Online Training
Negotiation Skills on-line e-learning cbt (computer based) Too often a group will meet to negotiate an arrangement and fail to come to a reasonable position - entrenched positions will stop useful negotiation and poor use of interpersonal skills leads to " off positions and win-lose type situations. Aggressive behavior wins out and the result is not implemented. Win-lose can lead to a future of even less useful meetings. This Course offers the opportunity  more...
From Technical Presentations
Ergonomics: Principles of Office Ergonomics on-line e-learning cbt (computer based)coursewareinteractive This course addresses ergonomics issues from the perspective of your employees. Focusing on ergonomically correct body positions, this program offers solutions for how to compensate for workstation limitations and create a healthier and stress-free work environment for your employees. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your  more...
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This page was last updated on sb5- 08/30/08 at 11:08:19