|
Training Classes
| Learning and Development Resources
| Training Directory
| New Training Seminars
| New Training Providers
| Site Map
| Promote Training Seminars
|
Training Keywords
| Training Seminars
| Training Providers
| Regions
|
| Advertise Training Seminars
| Login
|
||||||||||
Refine Your Location:
Positive Training Seminars and Classes
From Learning Technologies, Inc.
Sales Success
    ...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Meeting Effectiveness
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Cross Gender Communication
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...
From Nursing Unlimited Incorporated
Domestic Violence
 ...yths about domestic violence, offering real solutions for positive interventions. Join us for an informative and serious discussion of this problem as you satisfy your relicensure requirement.
Some of the Objectives Include:
1. Identify three red flags of a battering personality.
2. List three reasons that victims may stay in an abusive relationship.
3. Describe screening more...
From Learning Technologies, Inc.
Problem Solving and Decision Making
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Presentation Skills
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Writing Effectiveness
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Managing Across Generations
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Learning Technologies Consulting Services
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Change Management
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Effective Performance and Employee Management
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Steps to Effective Delegation
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Conflict Management
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Developing a Successful Sales Team
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Essential Communication and Listening Skills for an Effective Workplace
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Effective Coaching Skills
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Understanding and Managing Diversity
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Interviewing Skills
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Giving and Receiving Feedback
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Essential Listening Skills
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...Classroom Sessions, Workshops, and Assessments
...ractice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your more...
From Dale Carnegie Training of NE Ohio
Are You Promotable?
...lf promoted)
This workshop has generated a great deal of positive feedback. Past participants who actually give people promotions have said:
"This is exactly what I needed to get myself thinking differently"
"I want all of my emerging leaders thinking this way"
"I would like my 150 person IT Department to attend this workshop"
Seating is limited. Call 216-663-2500 x177
or email K_Fisher more...
From H2 Training & Consultancy Ltd
Influencing Skills
More and more organisations are moving towards team-based, rather than hierarchical structures. This means that there is a greater emphasis on communication and negotiation across the organisation, than on positional status. Influencing Skills training from H2 will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting more...Assertive Communication for Women
In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates more...
From The Training Bank
The Five Dimensions of Coaching
Coaching is a one-on-one activity that aims to build on individuals strengths in order to improve their job performance and develop their potential. Successful coaching is a dialogue between two people who work together to resolve problems and make a commitment to improve performance over the long term. Performance is the bottom line, and coaching is the platform leaders use to make it happen. more...
From Advanced Concepts
Time Management ...atterns Prioritising Tasks Diary Management
Talents
Positive Affirmations
Techniques for Making Life Easier at Work
Diary Management List Management Meetings Management Telephone Management
Stress
Causes of Stress Stress and Personality Stress Signals Stress Avoidance Choosing Relaxation Exercises Head and Neck Exercises Neck and Shoulders more...
customer services ...ustomer service on the telephone so that customers have a positive perception about your organization.
Cope with stress so that you maintain a healthy level of work-related stress.
Course Content
Lesson 1: Understanding Customer Service
Topic 1A: Describe Customer Service
Topic 1B: Identify Customer Expectations
Topic 1C: Commit Yourself to Providing Excellent Customer Service
Lesson 2: more...
From H2 Training & Consultancy Ltd
Managing your Manager
...les and responsibilities, and have an ability to create a positive working dynamic.
This course will enable delegates to consider their own responsibilities towards their manager, and to discover how they can play an effective part in ensuring a working relationship that is rewarding for themselves, their manager, their team and the organisation as a whole.
It is particularly recommended for more...
From Renewal Technologies Inc.
NLP Practitioner Training
  ....
Let go of negative emotions (energy).
Develop a positive self-image.
Increase motivation and vitality.
Bring goals to life.
Achieve optimum health.
Create ideal relationships.
Advance professionally and financially.
Design life with volition.
Feel truly alive!
For more information on NLP, see the article What is NLP? and Who Uses NLP?
Our NLP more...
From Matrix Mindset Pty Ltd
Build your life muscle - hypnosis meditation classes ...th you mind, helping you change your own thoughts to more positive and knowing your thoughts create your reality.
Session 3
30 minutes HM purpose Build you body muscle
Working with your Unconscious mind to help strengthen your body muscles and organs, a complete make-over for your body and to reconnect with the blueprint of your mind for your ideal healthy body
Session 4 more...
From Last Minute Training
Customer Satisfaction Servicing Customers on the Telephone Participants who complete this workshop will:
* Learn the difference between customer Service and customer Satisfaction.
* Master the invaluable tool of Active Listening by hearing and interpreting what customers say and don't say. Learn how to deal with difficult callers and deal with information despite the manner in which it was communicated.
* Recognize forbidden phrases and more...
Coping With Stress Home and Work Are you looking to find balance and greater satisfaction in both your personal and professional lives? Are you feeling the pressure that today's fast paced, ever-changing environment is putting on you? This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or more...
Making the Transition to Management - 2 Day Seminar
Location: Toronto Date: 2007-07-16
List Price: $1795 Offered Price: $1256.00
Seats Available: 1
How You Will Benefit
* Understand your new managerial responsibilities - make a quick, effective transition to your new role
* Establish credibility and effective work styles
* Build alliances with peer Managers
* Master the basics of coaching, communication, motivation, more...Time Empowerment TechniquesTM Program
Location: Toronto Date: 2007-05-05
List Price: $495 Offered Price: $345.00
Seats Available: 6
Here are the 4 main benefits of attending this seminar:
Gain control over your reactions to events and have more choices in your life
Release negative emotions, anxiety, fears and phobias in yourself and others
Create positive and lasting changes
Install goals into your future more...
From Don L. Price & Associates
Sales & Life Coaching -- Seminarsonline -- Delivers Valuable Information You Can Use Immediately!
 Seminarsonline
Special Events
TAKING
CONTROL OF YOUR LIFE
-- can be easy and effortless when you follow our live
training for
SUCCESS!
Register
NOW and receive your Free
Seminarsonline
conference software.
Click
above for more information or to take this course!
Once you're registered you can expect to receive, additionally, valuable and important information and support materials for all more...
From Hypmovation Inc.
Hypnosis Certification Life Coaching
Hypnosis & Life
Coaching Certification
Train-The-Trainer
Life Coaching &
Hypnosis Certification Training
2 –
Powerful, one of a kind, life
changing opportunities never before offered!
Train-The-Trainer for
the Corporate Market
Life-Coaching.
TAKING
CONTROL OF YOUR LIFE &
BUSINESS more...
From AJ Novick Group
Anger Management Classes
 ...rporate management
* Increase your capacity to create positive outcomes in your relationships with others and yourself
* Improve your ability to communicate with others in a way that clearly states your feelings, moods and needs
* Learn effective stress management techniques to stay calm and reduce anger and aggression towards self and others
* Develop the capacity to influence more...
From Leaders Workshop
Excellence in Managerial Skills
...h Manager needs to develop his own Confidence Level and a Positive Attitude. He needs to be a Coach, a Guide, an Inspiring Individual and a Counsellor.
Objective:
**********
Developing effective leadership and tools for managing people and their performance in a complex and changing workplace. To consider the principles of leadership and practice the personal skills involved in effective team more...
From Meirc Training and Consulting
Powerful Retail Selling ' This program is designed for All retail sales staff, plus team leaders and supervisors accountable for sales. This program is worth 25 NASBA CPE?s. Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty. Understand customer behavior in a retail environment. Use practical selling skills to guide their customers through a defined customer more...
The Professional Supervisor ' This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE?s. Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them. Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective more...
Retail Management ' This program is designed for Retail senior managers to discover the various traits of successful retail management through actual case studies and industry best practices that showcase the required skills and strategies. This program is worth 25 NASBA CPE?s. Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop more...
Certified Financial Professional ' This program is designed for Financial professionals, senior accountants, finance managers, accounting managers, chief accountants, banking professionals and corporate controllers. Prerequisites: None. Level : update. This program is worth 25 NASBA CPE?s. Upgrade their level of corporate financial management. Learn how to leverage their knowledge in financial management to deliver positive more...
The Professional Supervisor
This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE s.Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them.Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective supervision of their more...The Professional Supervisor
This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE s.Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them.Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective supervision of their more...The Professional Supervisor
This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE s.Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them.Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective supervision of their more...Using the Telephone Professionally
 Objectives:
By the end of the program, participants will be able to:
Assess their strengths and areas of improvements in their telephone skills.
Understand the important role of the telephone in today's competitive environment.
Use voice management techniques to maximize effectiveness.
Create a positive impression with customers.
Acquire professional telephone skills.
Understand the essentials more...Managing Conflict: Power through Influence
...nflict
Misconceptions about Conflict
Sources of Conflict
Positive and Negative Factors of Conflict
Thomas-Kilmann Conflict Mode Instrument
Scoring and Interpretations
Ways of Coping with Conflict
Assumptions and Outcome of Conflict
Importance of Team Work
Dealing with Dysfunctional Team Roles
Managing Conflict in Teams
Types of Conflict
Substantive and Personalized Conflicts of Interest more...
From Affinity IT Training, LLC
Transitioning To Corporate Software Development
A lecture-based presentation designed to sensitize entry-level
IT Professionals to the challenges and paradigm shifts necessary
for successful software development in the corporate environment.
Designed to be informative and motivational, this short course
grounds new employees and emphasizes positive performance
enhancing behaviors.
Audience:New programmers entering a corporate software more...
From India Facilitation Network
Competency Based Interviewing for Selection
...Organisation through their trained personnel will project positive image to all the interviewees through this process. The interviewees would perceive the depth / seriousness in selection process. The program will focus on creating awareness to the importance of identifying key competencies required for a specified job. It will be enable the participants to make selection decision based on more...Coaching for Performance: A new task for Managers
...nts will be able to go back to their organizations with a positive experience which can be confidently shared and developed; organizations can use this workshop to initiate the introduction of a coaching culture or to further enhance and clarify existing practice
Who should attend
This Workshop is particularly relevant for general managers from supervisory level upwards, and HR managers, more...
From PERCON The Strategic Interveners
Analytical skills
...anagement visions and customer expectations.
To create a positive learning environment through:
Explaining the background and objective of the program.
Beginning the process of breaking down communication barriers and the building of interpersonal rapport
Initiating the process of interaction and experience sharing.
Beginning the process of building a learning team.
Cognitive Abilities more...
From Take Charge Sdn Bhd
Get That Job!
...interviewers cannot but accept you as a very friendly and positive person.
The workshop begins by preparing the participants to identify, for certain and in detail, what kind of work they want to do. By having the end in mind, they will be able to identify what to do and how to do it; what kind of work to apply for and how to apply for it. They will able to strategize how to present their more...
From Greatscope Consulting
Graphology - the science of handwriting analysis
...g
A person s general attitude
A person s traits (both positive & negative)
Areas of improvement
Serious problem areas
What is graphotherapy?It is a scientific method of bringing about changes in a person s behavior by bringing about changes in the person s handwriting. This is achieved by constantly & consciously re-writing that particular stroke (letter of the alphabet) that affects more...
From Center for Aromatherapy Research and Education
The Art and Science of Applied Aromatherapy
 ...tive stored emotions, and will then program the mind with positive beliefs. Lecture, experiential component and demonstration.
Heaing Oils of the Bible is based on both scripture and science. It will inspire you to realize the infinite care and detail to which our creator has gone to provide for us the choices we need to heal and maintain our health. We will take a look at resources and more...
From Medical Survival Consultants
Workplace health and safety management
...nsuring safe work practices involves discipline in both a positive sense and a corrective sense.
Create a disciplined environment in which all personnel act on the basis that worker safety and health protection is a fundamental value of the organization.
Depends on the credibility of management's commitment to safety and health protection, through:
Evidences of direct management more...
From Miracle Infocom
Corporate Trainings From Miracle Infocom ...Effectiveness training
Personality Development Workshop Positive-Mental Attitude training
Professional Etiquette and Grooming training
Stress Management Skills training
Team Building & Working in Teams training
Counselors Training
Written Communication Skills training
Negotiation skills training
************************************************
Contact Person: R.Vignesh
more...
From Evergreen Team Concepts
HOW TO ACHIEVE EXCELLENT CUSTOMER SERVICE
The prerequisite to quality performance at any level in an organization is the feeling of competence, importance, and being appreciated. How to Achieve Excellent Customer Service is a one-day seminar designed to help attendees realize they possess the potential to meet their personal needs and enjoy their job, while at the same time fulfilling the mission of service for the organization. The more...Powerful Personal Energy: 3 Hour Workshop
Powerful Personal Energy looks at the relationship between consistent personal and professional victory and success and our ability to maintain positive, dynamic energy in our life.
To do this we need our very own PEP (Personal Energy Powerplant). more...
From Learningminds!
Motive-Action
Managing people is impossible if you are not able to manage their diverse interests and motivation. Motive-Action is a program, designed to train participants on hows of employee motivation management. So let Motive-Action help your employees to get the best motives in their actions. Benefits: As a result of this training typical projects will be turned into personal challenges, employees will more...
From Training Connection
Supervisor Training
 ... management
Setting expectations and goals
Giving positive feedback
Handling performance problems
Supervising with flexibility
Case study 2
Strategies for managing performance
Unit 3: Communicating with Others Proactively
Building interdependent relationships
Communicating one-on-one with employees
Communicating with a team
Communicating every day more...Communication Training
...an define companies' culture
How managers can build a positive culture
Outline
Unit 1: Communication Styles and Methods
Identify primary and secondary communication styles
Communicate using various verbal and non-verbal modes
Unit 2: First Impressions and Building Rapport
Identify elements that influence first impressions
Build rapport and establish more...Business Etiquette
...tionships
Create a professional appearance,
Develop positive relationships with co-workers
Practice cubicle and office etiquette
Appropriate behavior and etiquette using the Internet
Meeting etiquette
Courteous and appropriate communication
Handle ethical dilemmas and personal issues
Become a good conversationalist
Etiquette for business meals and functions
more...Anger Management
...
Techniques to cope with anger
How to use anger in a positive way
Tips of handling criticism
How to relax and get back in control
How to resolve anger from the past
How to deal with other angry people
Outline
Unit 1: What is Anger?
Understanding why we feel anger
The wide range of emotions that result from anger
How anger works?
Thoughts that fuel anger more...Customer Service
...y never return.
What you will learn
Maintain a positive attitude
Show attentiveness to customers
Build rapport with customers
Use customer friendly language
Deal effectively with customer complaints and problems
To handle angry and difficult customers
Interpret non-verbal communication
Provide quality service over the phone
Communicate effectively more...Sales Training
...les terminology
Unit 2: Your Personal Self
Develop positive personal characteristics
Establish credibility and behave professionally with clients
Unit 3: Handling Clients
Find your clients by prospecting, making sales calls, and networking
Connecting with your clients by increasing your visibility and putting them at ease
Developing business allies
Examine the more...
From VRDS
LEAN SIX SIGMA EXECUTIVE OVERVIEW
...iness initiative. Each Six Sigma project must result in a positive financial impact on the organization's bottom line. For a Six Sigma implementation to be successful, however, management must not only support the Six Sigma initiative but also understand it.
This course introduces executives to Lean Six Sigma s logical approach to process improvement that helps organizations differentiate more...
From Premium Technology Inc.
Strategic Project Management
Introduced in 1993, the Strategic Project Management program is a customizable and highly interactive training program enabling organizations to increase their internal project management skills and success rates.
This program supplements the traditional certification based training programs by equipping project managers with techniques to address the real-life issues, challenges, and more...
From Rachael Whittle Associates
Accessing Customers
Accessing Customer skills
If the sales professional cannot gain access to the customers, the it becomes very difficult for them to sell the brand face to face. The course is ideally suited for those sales professionals who are either having difficulties accessing their customers or for those sales individuals who are in need of some for renewed motivation within this area to reach their peak more...
From Spectrum Training Services
Real Optimism
...stic outlook can improve your work satisfaction? Having a positive attitude encourages real optimism. But what exactly is attitude?
Your attitude is your own personal filter for everything that happens to you, around you, or within you, but did you know, what takes place in your world is often not as important as how you view it.
You cannot choose what will happen to you. You cannot guarantee more...
From Purple Links Life Coaching Solutions
Anger management and conflict resolution for teenagers and young adults
Purple Links Life Coaching Solutions - www.purple-links.com - linked with Child Behaviour Strategies - www.child-behaviour-strategies.com on the Gold Coast Queensland offer a range of training courses for adults caring for and working with teenagers and young adults, and for parents of teenagers. How to deal with conflict and learn to 'talk and trade' and how to manage feelings of hostility and more...
From Child Behaviour Strategies
Child behaviour management and positive behaviour change
...earn about child behaviour and what they can do to enable positive behaviour change. Offering private help, online child behaviour advice, behaviour management workshops and in-service training to help people use effective strategies to bring about positive behaviour and social intereactions. Developing well-behaved children and teenagers with a passion for life. Child Behaviour Strategies are more...
From HumorRules, LLC
Boosting Learning with Humor
...aterial. In the process, they also build team feeling and positive attitudes in learners, and make the trainer s job a lot more fun!
Attendees of this highly interactive workshop will learn:
1) A basic understanding of Brain-Compatible Learning (and how to know in the future if any learning technique is brain-compatible)
2) The 3 secrets of using humor fearlessly that only professional more...
From Live to Learn
Management Development
The challenge for all management today is to gain the respect, trust, enthusiasm and commitment of their employees.
The Management Development Program is designed to help individuals increase their productivity and ability to manage other people, processes and performance within a complex and changing workplace.
As with most of our programs, the MDP is customized to address your specific more...DiSC Behavioural Styles
 ...C Behavioural Styles workshop can help you create a more positive organizational culture in several ways:
- helps you create a positive, learning organization
- helps to reduce employee turnover by improving interpersonal relationships
- teaches and reinforces the use of a shared vocabulary to describe behaviour that is respectful and non-judgmental.
- is the key to valuing a diverse more...Customer Service Excellence
How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction?
Regardless if the customer is internal or external, every interaction should be handled professionally with respect, expedience and competence.
Allow us to help you develop a service culture, which sets you apart from the more...Adventures in Attitude
Empowerment begins with seeing the possibilities, not just the problems. It means changing our perspective on ourselves and others.
This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility and more...Coping & Stress
To avoid the peaks and valleys of productivity created by high stress levels, you need employees who know how to balance the urgent demands of work life and personal life. Even when things are going smoothly, the cumulative effects of day-to-day stressors affect the way people behave.
The Coping & Stress Profile is a unique learning instrument that connects stress and coping in four life areas: more...
From Accelerate Now
Professional Relationships Course
Have you ever wondered how you make up your mind about a stranger in seven seconds?
Have you ever wondered about the chemistry involved in your business relationships?
How come some clients eat out of your hand and some decline your services?
Relating and Communicating
A short one day course providing essential skills for any professionals who meet with clients face to face, conduct business more...
From Motivational Training
Re-inventing Leadership
...
How to develop a positive mental attitude.
How to develop your own success discovery process.
How to kep your staff motivated.
more...
From People Tree Training Northampton
Interpersonal Skills
Interpersonal Skills are core skills for the modern business professional. If you work with people having top notch communication skills maximises both your performance & the performance of your team or department. From motivating teams to building positive relationships these are tools and skills that your people need in order to enhance organistional performance. more...
From Simply Effective --> Results!
Break the Negative Energy Cycle
... you will learn ten ways to break this cycle and generate positive energy instead. Choose to break the cycle now.
The Law of Attraction applies in reverse too. The premise of this class is that you are in control if you choose to be. If not, that the fight/flight center of our brain will keep you in survival mode.
Entrepreneurs, business owners and would-be business owners will find this class more...
From Priestley Training
CEMAP 2 Day Revision Workshop
Did you decide to study at home alone to pass you CeMAP exams? If you did then a 2 day workshop to cover papers 1 and 2 will help you to achieve your goal. You will have other delegates to talk through any outstanding questions you may have and with mock exams you will be in a positive mind set for sitting the exams. more...CeRGI Revision Workshop
If you decided to study at home alone to pass you CeRGI exam this 1 day workshop will prepare you for sitting the exam and will help you to achieve your goal. You will have other delegates to talk through any outstanding questions you may have and with a mock exam you will be in a positive mind set for taking the exam. more...
From SuccessSystems, Inc.
Assertiveness Training for Managers
You have read or heard that about 70 of employees who quit their jobs do so to get away from their bosses Supervisors who are nonassertive fail to provide effective leadership and lose the respect of employees. Those who are aggressive alienate employees and breed resentment and retaliation.
Helping your supervisors and managers become consistently assertive can improve performance, loyalty and more...
From The Civility Group Inc.
Civility in the Workplace
 ...utive image. This content includes tips on how to leave a positive lasting impression, discusses what professionalism means in relation to appearance and attitude, details about what performance attire is, recognizing behaviours that undermine your credibility, nonverbal communication, and utilizing posture and stance to communicate more effectively.
Lesson 1: Lasting Impressions
Lesson more...The Professional Profile
... any situation with increased confidence and leave a more positive first impression.
Practice proper introductions, handshakes and use of business cards.
Evaluate your strengths and weaknesses: how do others see me?
Understand the cost of rudeness to business.
Session 2- Professional Dress and Decorum
Have a professional presence- Know how to dress and how to conduct yourself. more...Communications Skills
...uctivity, loyalty or morale in your workplace? Effective, positive communication between co-workers, higher ups and clients is imperative in today s workplace. Tight timelines, competition and the struggle to find balance leave no place for negativity, interpersonal conflict or a lack of clarity. This session focuses on behavioral skills and provides solutions for common communication issues in more...Corporate Courtesies & Dining Etiquette
...sing clients expectations is key to creating a memorable positive impression.
2. How to Avoid Being A Cocktail Weenie - Mixing Business and Pleasure
After this entertaining and practical keynote by Canada s etiquette ladies, you ll understand why the executive standing by the shrimp tree might leave having satisfied their appetite but they ll have missed out on meeting key clients. If you more...
From TACH Solution
Building Positive Working Attitude - Achieving Greater Results!
...positive attitude in the workplace can be challenging. If you re like most workers, you probably have days that feel like nothing is going right.
How do you get through one of those and still have a positive attitude at the end of the day? If you take a few mental and physical actions through the day, it can make staying positive a lot easier. How it is working in a group or performing your more...
From Mutual Vision Consulting
High Performance Teams
SKILLS FOR HIGH PERFORMANCE TEAMWORK.
The premise of this program is that organizations are much more healthy and productive when their relationships are strong and people know how to work together. In a highly interactive enviornment team members have fun whild learning principles and skills to ensure that they communicate, resolve conflict, solve problems, make decisions and maintqin a more...Positive Impact
How to be the person successful companies fight to keep. Your success in your current job-and in staying employable over the long haul will depend on your ability to: have a positive impact, demonstrate value added, take charge of your personal life, embrace and initiate change, work smarter, harder, faster, and better, communicate openly and directly, look for leadership opportunities. more...
From SuccessSystems, Inc.
Respectful Relationships (The Positive Approach To Ending Harassment & Discrimination In The Workplace!)
Merrily Archer, employment law attorney and former trial attorney for the EEOC explains the laws in her fun and folksy style and either Sam Lloyd or Tina Berthelot teaches what to do and how to do it to assure that interactions are perceived by others as appropriate and respectful. If you are seen as respectful you will not be accused of harassment or discrimination!
This training has been used more... | ||||||||||