Positive Web-based Seminars - Training Resources

Customer Service for a Social Media World ...e with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and serve as a referral. How do you create client delight? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps companies deliver customer  more...

Create A Winning Workplace Culture ...ner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the thrill of winning as part of your profit growth plan. Raj Gavurla, author of the widely  more...

How to Run Effective Internal Meetings Increase Productivity with Well-Run Meetings As you are searching high and low for the costs that are dooming your business, you are forgetting one of the most expensive ones unproductive, unnecessary meetings. Talk to your employees and you will hear the complaints fly: being invited to meetings that are not geared toward them meetings that are poorly run and meetings that were not needed at  more...

Time Management for Sales People Find More Time to Sell Without Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and  more...

Organizational Skills For Professional Business Women Rediscover Your Productivity Mastery CRMs, PDAs, and cell phones were supposed to help you become more organized and productive. Instead, they've caused you to become more scattered, disorganized, and overwhelmed. Some data in here, some contacts in there, and appointments in all of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman,  more...

Lead People, Not Companies ...iences. They want information and techniques that produce positive changes in both organizational and personal performance. They want results that increase personal responsibility and accountability. Billy Arcement, MEd The Leadership Strategist, delivers these results! Billy provides his clients highly customized conference keynotes and breakout sessions. He delivers high impact seminars.  more...

Dogs are born to hunt. Is your sales staff born to sell? ...fear of rejection, no need for approval, money motivated, positive outlook and many others. When a new hire lacks these traits, many frustrating hours of coaching and training will be wasted. The average cost of a hiring mistake in sales is over $100K; that includes hiring, training, management training not to mention lost sales and customers. This webinar defines the importance of building  more...

Success Strategies for Small Business Owners Learn the Secrets to Effective Decision Making. Answer the question: Where do I spend my time, energy and money for the best possible gain! The economy is forcing you to work harder than ever on your business, but the hard work isn't paying off. You find you busy but not as effective as you could be. You are being pulled in a million different directions. Things are not getting done and your  more...

Too busy for you? Learn 5 quick techniques to benefit your health picture. It is hard for the busy professional to know what to eat to maintain a healthy lifestyle. The choices you make today at your business luncheon and dinner sales meeting impact your mood, metabolism and mental clarity. In this webinar, you will learn practical tips on how to know what food is suitable for consumption, and how to implement these tips into your busy day from renowned Wellness  more...

Critical Thinking for Business Leaders ...omes. Start moving past the 'noise' of an issue onto more positive results! Participants will learn: A 6 step 'thinking process' you can apply to any situation How to get commitment, not just compliance 'When to fold 'em' and reduce time, effort and assets wasted on non-productive situations How to take a 'new view' of old situation in order to produce a different outcome How to think  more...

Negotiating With The Big Dogs How Small Businesses Can Contract Without Losing Their Shirt Every small-business owner dreams of landing big clients. But doing business with the big guys doesn t automatically mean big profits. Their executives and procurement officers are well-trained and ready to put the squeeze on you during contract negotiations. If you can't hold your own in the negotiation, be prepared to sacrifice all of  more...

Get the Funk Out of Your Sales Team! Refocus Your Sales Team on Achieving Revenue Goals 'The stock market is down.' 'Home values are in decline.' 'Personal debt is on the rise.' These are just a few of the excuses that your sales team offers as reasons why they aren't selling. They feel defeated and lost which means your team is on a one-way track to failure. For you to achieve the corporate revenue goal, your team needs a burst of  more...

Get Your Sales Team Selling with Confidence! ...your selling perspective from interfering and imposing to positive and motivating Techniques to turn prospects into long term relationships Tactics to interact with prospects and stay empowered in the selling process How to pick-up the phone with confidence and remove your selling inhibitions Secrets to become motivated again to sell with assurance and turn problems into  more...

WOW Networking: Set Yourself Apart The Wow Approach ...ynthia Cohen, WOW Networker, will teach you how to make a positive lasting impression and ways to gain credibility with your contacts. Your appearance, professionalism and speech leave a lasting impression, be sure yours is a winning one. Cynthia Cohen has earned a top position and developed a successful business though networking. WOW them! Identify different forms of communication:  more...

Organizational Skills For Professional Business Women Rediscover Your Productivity Mastery CRMs, PDAs, and cell phones were supposed to help you become more organized and productive. Instead, they've caused you to become more scattered, disorganized, and overwhelmed. Some data in here, some contacts in there, and appointments in all of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman,  more...

Create A Winning Workplace Culture ...ner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the thrill of winning as part of your profit growth plan. Raj Gavurla, author of the widely  more...

Create A Winning Workplace Culture ...ner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the thrill of winning as part of your profit growth plan. Raj Gavurla, author of the widely  more...

Own Yourself on Google ...f someone does a web search on you, do they find 100 s of positive things about you? This not only improves your personal brand, but also helps create buzz for the organization you are working for. Join us to find out how to create a real online presences that will help you own your own image on the web and build up expert status. This is a win for the organization where you work and a win for  more...

Customer Service for a Social Media World ...e with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and serve as a referral. How do you create client delight? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps companies deliver customer  more...

Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits ... diseases Employ health screenings and interventions for positive change Formulate strategies and tactics to promote personal responsibility for health Frank Hone is a consultant, author and advocate for free-market healthcare solutions. His book, Why Healthcare Matters: How Business Leaders Can Drive Transformational Change, offers perspectives on the US healthcare crisis, proposes that  more...

Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits ...diseases Employ health screenings and interventions for positive change Formulate strategies and tactics to promote personal responsibility for health Frank Hone is a consultant, author and advocate for free-market healthcare solutions. His book, Why Healthcare Matters: How Business Leaders Can Drive Transformational Change, offers perspectives on the US healthcare crisis, proposes that  more...