Online Potentially eLearning Training
From Online Training Directory
Closing the Sale



...potentially effective sales people are unable to complete the only element of a sale that results in incomea closing. This course examines the issues related to preparing and setting the stage for a commitment to buy, looks at some of the reasons that this is such a tough step for many aspiring sales professionals, and gives techniques and methods for making sure it happens. IMPORTANT NOTE:
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Dealing With Violence In The Workplace



...s and methods to help the manager or supervisor recognize potentially violent situations before they need attention, and then to take positive action to avoid or eliminate the potential problem. There is a wide array of techniques to help leaders use communication, conflict intervention, and interpersonal skills to diffuse dangerous situations. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER
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From Serebra Learning Corporation
Communicating Clearly Speak to be Heard
Communicating Clearly: Speak to be Heard, is the second of four courses in this curriculum. After the completion of this course you will be able to define the steps in the communication process, match the situation and recipient to the most appropriate delivery method and environment, and identify ways of delivering a message so that the meaning is understood. The PrimeCommunication curriculum
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Communicating Successfully Assert to Achieve
This course assesses the benefits of assertive behavior and provides suggestions to implement these strategies to maintain confidence and control of potentially difficult situations without resorting to submissive or aggressive behavior. All levels of professionals who supervise the performance of other staff members.
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Managing and Maintaining Brand Equity
There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over
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Analyzing the Market
This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and
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Antitrust--Talking with the Competition
Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can help your company to cut costs and deliver a
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Fire and Explosion Hazards H
This training discusses actions to reduce the risk of fire and explosion due to chemical reactions, ignition of explosive or flammable chemicals, ignition of materials due to oxygen enrichment, and sudden releases of materials under pressure. Learning how to prevent and protect yourself and others from fire and explosion hazards can help save resources, time, and possibly, lives. The content in
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From 123-CBT Computer Based Training
Business Ethics Organizational Ethics

...ferring sales, or pre-sell the units anyway and deal with potentially dissatisfied customers when the product cannot be delivered. Unit 2: Overcoming Organizational Ethical Dilemmas (0.5 - 1 hour) Identify the steps in creating a corporate code of ethics. Identify ways to ensure ethicality in the workplace. Perform an
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From Skillspride Online Training
Customer Care for IT Telephone Support Staff
...th the organisation; they therefore represent all that is potentially good, or bad, about their Company to the customer. Often Telephone Support Staff bear the brunt of a customer's frustrations and all too often, because most of us have learnt t avoid conflict, customers are still frustrated at the end of a call, since their fundamental concern has neither been unearthed nor, therefore, dealt
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From Technical Presentations
Bloodborne Pathogens: Emergency Responders


...ergency personnel who might be exposed to blood and other potentially infectious material (PIM). This course meets training requirements for Categories I and II employees who anticipate becoming occupationally exposed to blood and blood-contaminated products. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It is
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Workplace Violence: Preventing Workplace Violence


This course prepares the learner to recognize and act on the warning signs of violence, and know how to avoid or defuse potentially dangerous situations, minimizing the risk for physical confrontations on the job. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It is currently available in English, but other language
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From Backup Training Corporation
Outlaw Bikers: The 1%ers

...d how to better prepare yourself and your town when these potentially dangerous bikers are stopped or are visiti
Outlaw Bikers ( 2-hour course )
Outlaw bikers, the 1%ers, Hells Angels, Pagans, and Outlaws. These are just a few of the monikers and titles adopted by what are collectively known as motorcycle gangs. These rough-looking bikers are seen during runs, carrying bags of toys for
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Emotionally Disturbed Persons

Learn about developmental disability, psychotic and neurotic mental illnesses, and the early warning signs of potential violence from the seriously mentally ill.
Emotionally Disturbed Persons ( 2-hour course )
The subject of this course is the emotionally disturbed individual and the challenge he presents to you, the law enforcement officer. For a multitude of reasons, interactions between
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Bloodborne Pathogens

...potentially dangerous people and situations, and what steps to follow to prevent exposure to life-threatening diseases.
Bloodborne Pathogens ( 2-hour course ) Instructed by Eileen Rhodes
Law enforcement officers and personnel face a silent menace on a daily basis: bloodborne pathogens. Transmitted through blood and other bodily fluids, bloodborne pathogens, such as HIV and hepatitis, pose a
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From Compliance Solutions
40-Hour HAZWOPER Online
...tions, construction work in which hazardous materials may potentially be present
or encountered, situations where HAZMAT is prepared, packaged, labeled, marked, stored
or shipped for disposal and for any facility wherein hazardous wastes are treated, stored, or disposed.
Our Exclusive Dress-Out Pac :
An invaluable part of your initial HAZWOPER training is the
8-hour Instructor lead
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