Online Power eLearning

Windows XP Advanced ...led Application Uninstalling A Program The Uninstaller Power Options The Power Schemes Tab The Advanced Tab The Hibernate Tab The UPS Tab Introduction To Accessibility Options Keyboard Features StickyKeys FilterKeys ToggleKeys Sound Features Display Features Mouse Features General Features Installing A Network Printer Printing With A Network Printer Running A DOS Program In  more...

Treating Your Direct Reports Fairly ... maintain accountability in the exercise of authority and power. This course focuses on what fairness means in the relationship between managers and their direct reports. It discusses the benefits of treating employees fairly. It also covers areas where showing fairness is most essential for example, when dealing with different groups and individuals, when distributing information, and when  more...

Hypothesis Testing Concepts and Tests for Means in Six Sigma Hypothesis Testing Concepts and Tests for Means in Six Sigma ASQ Six Sigma Black Belt (SSBB) In the Analyze phase of the DMAIC methodology, Six Sigma teams analyze the underlying causes of issues that need to be addressed for the successful completion of their improvement projects. To that end, teams conduct a number of statistical analyses to determine the nature of variables and their  more...

Designing and Planning Experiments in Six Sigma ...nd strategies for designing experiments with a maximum of power and resolution within the practical realities of resource and time constraints. The focus is on the planning stage of DOE, when teams set experimental objectives; select the factors, levels, and responses to be studied; choose the best experimental design; and prepare to run the experiments. In describing these activities, the  more...

Interpersonal Communication Communicating Assertively Interpersonal Communication: Communicating Assertively Effective communication in the workplace can be a balancing act. If you're too passive, you may have trouble getting others to do what you want. If you're too aggressive, you may turn people off. Getting what you want in the workplace requires a balance of assertiveness without aggressiveness. This course will guide you as you move into  more...

What is Emotional Intelligence What is Emotional Intelligence? Do you pay attention to your emotions and the feelings of those around you? The answer to this question can help you discover how in tune you are with your emotions and help determine your emotional intelligence quotient, or your EQ. Your emotional intelligence quotient is your capacity to reason and analyze emotional information. Becoming aware of your  more...

Decision Making Tools and Techniques ...he information available to you. These tools multiply the power of your most important assets in good decision making: your intelligence and common sense. This course introduces a variety of tools and techniques to use at the three most important steps of the decision-making process: generating, evaluating, and choosing between alternative courses of action. Nominal group technique (NGT) is  more...

Leading a Customer-focused Team Leading a Customer-focused Team The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed.This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The  more...

Safe Work Practices Safe Work Practices This course provides information about day-to-day safe work practices and working safely with equipment and hazardous materials. The intent of the course is to enable the learner to identify those practices (the right way to do things) that must be followed that will either eliminate or minimize the potential for injury from workplace hazards. The content in this course  more...

Powered Industrial Truck Safety ...Powered Industrial Truck Safety This course is designed for personnel who work with or around a power-propelled truck (a.k.a. forklift) used to carry, push, pull, lift, stack, or tier materials. It will better familiarize the worker with the potential health and safety concerns associated with powered industrial trucks. The content in this course is designed to comply with the intent of  more...

Laser Safety Training Laser Safety Training This one-hour course is designed to provide awareness of the fundamentals of Class IIIB (moderate) and IV (high-power) lasers or laser systems. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: discuss what a laser is and how a laser works, name the types and classes of lasers, describe  more...

Introduction to Industrial Hygiene ... they work in an office building, a factory, or a nuclear power plant. Since ancient times, medical professionals, social activists, and philosophers have observed and written about the various dangers associated with the work people do. In modern times, governments and industry professionals have stepped up and taken responsibility for creating legislation that protects workers from various  more...

Hand and Power Tool Safety ...Power Tool Safety A variety of hand-held tools are used in the workplace. This course will provide an understanding of the potential hazards associated with the use of hand tools and power tools as well as the safety precautions required to prevent those hazards from occurring. Power tool hazards are addressed by the power source used: pneumatic, liquid fuel, hydraulic, or  more...

Communicating in Sales Teams ...les Teams You already recognize that information is power, but do you understand the role that communication plays in disbursing information? The success of organizations in today's business climate depends on the fast, efficient dissemination of information, and that can only come about through effective communication. This fact is true at the corporate level, at the sales level, and  more...

Sales Communications Essentials Sales Communications Essentials For your value proposition to be perceived as credible and persuasive, you need to master how to craft and communicate your message. "Sales Communications Essentials" will help you cultivate the skills to successfully send your sales message. Think about it: sales professionals act as counselors by helping customers bring clarity to their wants and needs; act  more...

Professional Selling in the Knowledge Economy ...dge Economy Since the beginning of time, wealth and power have been associated with control of the dominant form of capital supporting the economy. With the dawn of the Agricultural Age thousands of years ago, wealth and power became associated with the control of land. Those who controlled the most fertile or strategically defensible lands dominated the economy. As we enter the 21st  more...

Selections and Layers in Photoshop CS3 ...ns and Layers in Photoshop CS3 Adobe To harness the power of Adobe Photoshop CS3's digital manipulation tools, it is first necessary to understand the fundamental concepts of selecting portions of images, and isolating image components into layers. This course introduces the new Quick Selection tool and its refinement settings, and explains other selection tools including an assortment of  more...

Business Ethics Simulation ...pany makes and distributes consumer- and contractor-grade power tools to retail outlets. G&B has always been a leader in the tool industry and has maintained an impeccable reputation for quality, reliability, and safety. The latest tool produced by G&B is a rechargeable, cordless, and high-powered nailer designed for roofing and framing contractors. The new nailer is enjoying quite a bit of  more...

Professional Networking Essentials Finding Opportunities to Make Connections ... you build a stable and fulfilling career. Unleashing the power of a network isn't something to be taken lightly. Poor networking skills and lack of etiquette can create roadblocks for you. However, with the right approach and techniques, the impact of a well-developed professional network can help make you more effective at work. This course demonstrates the basics of establishing a  more...

The Voice of Leadership The Power of Leadership Messaging ...Power of Leadership Messaging How you present yourself to others can determine the power of your message and how it reflects on you as a leader. One of the keys to developing your leadership message is establishing credibility. You must always do what you say you'll do. Powerful leadership messages have distinct qualities, and leaders who learn how to deliver these messages are much more  more...

Monitoring Backing Up Restoring Windows 7 Systems Monitoring, Backing Up & Restoring Windows 7 Systems Microsoft Microsoft Certified Technology Specialist Windows 7, Configuration (Exam 70-680) System management and configuration are major tasks in the IT world. Making sure that computers are up to date, running smoothly, and configured properly are daily activities of IT staff members. This course examines how updates, performance  more...

A Practical App 2009 Troubleshooting Hardware A Practical App. 2009: Troubleshooting Hardware CompTIA CompTIA A 2009 220-702 CompTIA A Practical Application Within all industries, computer technicians are expected to locate and resolve issues ranging from hardware failure to operating system problems. In this course, the learner will be shown how to troubleshoot various computer components, such as motherboards, storage devices, power  more...

A Practical App 2009 Personal Computer Components A Practical App. 2009: Personal Computer Components CompTIA CompTIA A 2009 220-702 CompTIA A Practical Application The IT industry has grown by leaps and bounds in recent years, but the backbone of the industry has always remained the computers themselves. This course looks at the components that make up personal computers and shows you how they all work in unison. It explores such  more...

SAP BusinessObjects Web Intelligence ...is one of the industry's most flexible, user-friendly and powerful reporting solutions. It provides ad hoc query, analysis, and reporting tools in a package that is geared toward the business user. You do not have to know structured query language (SQL) to take advantage of the power offered by Web Intelligence. You can easily create and publish high-quality reports that contain drill downs,  more...

MS SharePoint 2010 New Features for Power Users ...Power Users Microsoft SharePoint Server 2010 offers a number of new features and enhancements that help to ease the day-to-day tasks of power users. There are a number of changes to the SharePoint 2010 interface, as well as changes and enhancements in the method and location of accessing specific options. This course explores the enhanced SharePoint 2010 UI, the Getting Started area of  more...

Managing SharePoint 2010 Sites Lists and Libraries ...ries are common tasks and responsibilities for SharePoint power users. This course examines the various types of SharePoint sites, as well as creating sites and subsites, changing site details, and using the recycle bin. In addition, this course explores the various types of SharePoint lists, and covers creating custom lists, customizing existing lists, and managing list properties. SharePoint  more...

Managing SharePoint 2010 Pages Components ..., and the management of this document storage is a common power user task. Workflows enable you to streamline the execution of existing business processes using SharePoint, and Web Parts provide additional functionality in how to display SharePoint information. This course examines the creation and customization of publishing pages, web part pages, and pages. In addition, this course explores  more...

MS SHAREPOINT 2010 FOR END USERS POWER USERS MS SHAREPOINT 2010 FOR END USERS & POWER USERS Microsoft  more...

Cisco Switch 1 0 Accomodating Voice Video in Campus Networks ...ng to a VoIP network, all network requirements, including power and capacity planning, must be examined so that voice is seamlessly integrated into the existing network. IP telephony services provided over the campus infrastructure must have mechanisms set in place to differentiate traffic types and to offer priority processing to delay sensitive voice traffic. Congestion avoidance techniques,  more...

Management Improvements in Windows Server 2008 R2 ...ger cmdlets and the ability to administer remote servers. PowerShell was introduced in Windows Server 2008 but has been more closely integrated and improved in R2, making this simplified command-line utility a timesaver for key administrative tasks. Also to note are the changes in power consumption management, with a series of technologies that allow datacenters to reduce their processor power  more...

Brand Management for Social Media Wireless Technologies ...ictability) are no longer valid. Ever-increasing consumer power, driven by social media and other web-based and wireless technologies, is having a significant impact on brand effectiveness and brand staying power. Consumers are now key drivers for corporate brand strategy. Brand managers need to understand how to harness the power of these technologies and how consumers interact with these  more...

Developing a Brand Internally Developing a Brand Internally Many brands fail to deliver what they promise because of a lack of internal focus and engagement in the brand development process. If your employees and organizational culture aren't aligned with your brand, you'll likely fail to deliver the full value potential of your brand. Internal engagement is increasingly being viewed as not only key to effective brand  more...

A Essentials 2009 Computer Hardware Components A Essentials 2009: Computer Hardware Components CompTIA CompTIA A 2009 220-701 CompTIA A Essentials The IT industry has grown by leaps and bounds, but the backbone of that work has always remained the computers themselves. In order for a computer to function correctly it requires specific types of hardware components. This course covers the different types of motherboards, power supplies,  more...

Understanding Organizational Power Politics ...Power & Politics Because people sometimes have a negative opinion of politics and politicians, you might to think that politics should be kept out of business organizations. However, organizations are sites where power and influence are exercised, so politics can't always be avoided. The real challenge is to leverage organizational politics in a positive way. This course defines politics  more...

Cisco IUWNE 1 0 Wireless Regulation Bodies Standards Certifications ...io frequency (RF) spectrum. Rules regarding what transmit power is allowed in specific frequencies differ between regions. In order to allow for interoperability between regions, a common set of rules, or protocols, for sending information is needed for vendors to follow when designing their wireless devices. This course describes wireless regulation bodies, such as the IEEE and Wi-Fi Alliance,  more...

Cisco IUWNE 1 0 Unified Wireless Network Basic Architecture ...tion of APs. Service Set Identifier (SSID) configuration, power level, and channels can be automatically configured by a central control point. This course explains the basics of the Cisco Unified Wireless Network architecture, its operation, benefits, and components. In addition, it provides an overview of the primary Cisco APs and WLAN Controllers used in deployment. This course also  more...

Setting Up Securing Windows 7 Setting Up & Securing Windows 7 Microsoft Windows 7 provides tools that enable users to easily manage and maintain the operating system, programs, printers, and system and personal files. This course demonstrates how to use the Control Panel to install and manage programs and printers, and it shows the role User Account Control plays in security. This course also demonstrates how to use  more...

Negotiation Skills for Sales Professionals Value Exchange Negotiation Skills for Sales Professionals: Value Exchange Negotiating concessions and exchanging value are integral aspects of any sales negotiation process. But when is the best time to make concessions? And how do you make concessions effectively so that you maximize the value of your proposal to the other side and maintain a position of power? This course provides detailed instructions  more...

The Power of Animation: Learn Flash in Five Days This course is designed for first time Flash users who are interested in exploring the possibilities of animation. This course is designed for first time Flash users who are interested in exploring the possibilities of animation. Even if you do not consider yourself an artist, mastering Flash can help you create business presentations, product demonstrations, cartoons, and even video games!  more...

Effective Business Presentations Using Flash ...ned for beginning level Flash users who wish to apply the power of Flash to business presentations, product demonstrations and other business-oriented marketing concepts. This course is designed for beginner level Flash users who wish to apply the power of Flash to business presentations and product demonstrations. Even if you do not consider yourself an artist, mastering Flash can help you  more...

Creating a Strong Leadership Team Course description -- This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving  more...

A Day 3 - Chapters 10-13 This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This third of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers power supplies, power protection devices, and power chains; video cards and printers; modems, dialers, and dial-up networking; and Windows NT, including the registry, remote  more...

The Power of being Different ...is course discusses the necessity of being different as a powerful tool toward achieving success. Designed for all types of businesses, including individual entrepreneurs, small business owners, as well as those who want to improve their personal leadership in day-to-day operations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on  more...

Better Public Speaking- A Low Stress Approach ... to a great extent on how we say what we say. We hold the power to interest, to inspire, to lead if we present ourselves effectively. Much of that opportunity comes through spoken communication. With diligent practice and application of the principles of public speaking and with appropriate management of organization, information, delivery techniques and emotion control, you can become more  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led ...search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search engines, so do not underestimate what good positioning in the search engines can do for you. It has been estimated that up to 80 percent of all web site traffic  more...

Stack Sampling Methods 1-5 ... of particulate emissions from stationary sources such as power plants and other industrial facilities. These methods appear in title 40, part 60 of the Code of Federal Regulations (referred to as 40 CFR 60). This course serves as an introduction to the methods and provides a basic understanding of the concepts, equipment, procedures and calculations used in the methods. Helpful hints and  more...

Forklifts ...told danger. Weighing more than a car, and possessing the power to lift even more, they can bring down the house with one wrong move. Forklifts! Welcome to Forklifts Lurking in your manufacturing plants, creeping around your docks, and looming on your construction sites is an untold danger. Weighing more than a car, and possessing the power to lift even more, they can bring down the house with  more...

Lockout Tagout ... an important part of OSHA required training for securing power sources and notification of mechanical device startup, shows everyone the dangers posed by the machines they use everyday. Each employee who accesses the machinery at your company will discover the tools your service and maintenance personnel use to keep them whole. Our complete course will alert each employee to the meanings  more...

Using the Power of the iPod in Education: An Overview ...Power of the iPod in Education: An Overview is a seven-day online course. In this course, teachers will learn why and how the iPod can improve the education that they are offering to their students. They will learn the pedagogical advantages that can be offered as well as the theoretical underpinnings of these important benefits. Using the Power of the iPod in Education: An Overview Schools  more...

Professional Writing Skills at a Glance ...o learn the two keys successful writers use to unlock the power within every successful document.Superior Style: The three components of style include paragraphs, sentences, and words. You will learn how to start and end your correspondence ? and how not to ? along with the principles of unity, coherence, and development for middle paragraphs. Writing varied and emphatic sentences guides your  more...

Flash I: Mastering the Tools ...is a multimedia application that will allow you to create powerful and eye-catching applications, presentations, animations, and Web sites by integrating images, drawings, audio, video, and text. It is capable of producing dazzling animations that will attract users and keep them captivated. Through animations, you are also able to illustrate your ideas, designs, instructional materials, etc.  more...

Managing Conflict And Difficult Behavior ...TINUED--See Replacement Courses 3419-B Communication with Power: Resolving Conflict. This course will help you to shape the way your team communicates and works together. It will help you handle conflict positively and constructively, and it will equip you with techniques to make the best of any challenging people and situations you might encounter. Managing Conflict And Difficult Behavior  more...

Spanish Language: Hand and Power Tool Safety (Herramientas Manuales y Mec nicas) ...This course provides basic familiarity with OSHA Hand and Power Tool Standard. Common tool hazards, PPE, proper tool care, selecting right tool and common tool abuse are discussed. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Hand and Power Tool Safety (Herramientas Manuales y Mec?nicas) This  more...

Communicating with Power: Resolving Conflict This course covers the basic types of and responses to workplace conflict and discusses general guidelines for integrating conflict resolution into the culture of organizations.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC  more...

Adobe 80 Course Online Library ...power of visual learning at its very best. Train at your own pace and work alongside industry experts online. This comprehensive library of 80 different Adobe Online Courses gives you total and complete access for one full year. Why enroll in a single online course when you can have access to 80 different Adobe courses? Updates to course content are continuously made. Adobe 80 Course Online  more...

Microsoft Office 2000 - Excel for Power Users To bring proficient users of Excel 2000 to an advanced level of competence in using macros and sharing, displaying, formatting, and analyzing data  more...

Microsoft Office 2000 - Word for Power Users To provide advanced users of Word 2000 with skills in using mail merge, forms, and macros and in workgroup editing  more...

Microsoft Office 2000 - New Features for Power Users To describe the new web-integration and collaboration features of Office 2000 and other features for power users  more...

Managing Upward Relationships ...oncerned. This course attempts to explain the dynamics of power and politics and explores the common grounds between two levels in the organizational hierarchy. Managers need to have necessary interpersonal skills required for succeeding in upward relationships. The focus is on the skills and strategies that support building positive and productive upward relationships and optimizing  more...

Managing Laptops and Portable Devices To identify laptop-specific connections, power, and electrical devices, how to remove laptop hardware, and how to diagnose and repair laptop problems  more...

Team Conflict The Seeds of Dissent ..." If there's anything that's predictable about these high-powered teams, it's the inevitability of conflict. Many teams fail to recognize that there's power in conflict. Healthy dissent actually breeds team success, and that's the essence of this course. What do you need to know about the roots of conflict and team dynamics to help cultivate a healthy mindset about conflict? At the end of this  more...

Evaluating Brand Effectiveness ... your brand research organized and easily accessible. The power of your brand lives in the mind of the consumer and in the worth of its brand equity, so the more you know, the more impact your brand will have in the marketplace. By the end of the course, you will apply an ongoing program to monitor, evaluate, and organize your research covering the effect of your brand on consumers and the  more...

Working with Personal Computer Components To install personal computer components, including hard drives, motherboards, power supplies, processors, adapter cards and memory, and to use techniques and tools to troubleshoot and prevent problems with computer components  more...

Working with Personal Computer Components To install personal computer components, including hard drives, motherboards, power supplies, processors, adapter cards and memory, and to use techniques and tools to troubleshoot and prevent problems with computer components  more...

Managing Laptops and Portable Devices To identify laptop-specific connections, power, and electrical devices, how to remove laptop hardware, and how to diagnose and repair laptop problems  more...

Technical Support Agent Skills Simulation Having evolved far beyond the "break-fix" model, today's technical support centers are staffed with TSA professionals who must add to their technical repertoire a high standard of customer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Masterson  more...

FreeHand MX ...powerful, versatile and fun to use illustration programs you can buy. With Freehand MX, you can create artwork, advertisements, illustrations, logos, newsletters, text documents, charts, 3-D objects and even animations. Freehand MX works seamlessly with many other popular programs including Macromedia Fireworks, Flash and Adobe Photoshop. Powerful vector based drawing tools allow users to  more...

Business Etiquette for Supervisors ...a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and looks, things so intangible they are impossible to measure." In other words, supervisors increase their own effectiveness as well as the effectiveness of their subordinates simply by the way they conduct  more...

Connecting and Communicating Believe it or not, you are a born negotiator. Every day you deal with people in some way. Basically, negotiation is a means of getting what you want from others. Unfortunately, other people don't always respond in the way that you want them to and your desires may go unfulfilled. Have you ever found yourself in this situation, wondering what went wrong, why your appeal fell by the wayside? Dale  more...

Mastering Negotiation ...tly hone negotiation skills. Discovering your negotiation power is the first step. Unleashing your negotiating power is the second step; however, you can't stop there. You need more than gumption and gusto to become a master negotiator. Commitment and discipline are a necessity. In this course, you will discover ways to develop mastery in negotiation. Adopting the values, attitudes, and  more...

Customer Satisfaction Analysis and Implementation ...d customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are applied.In this course, you'll examine  more...

Microsoft Project 2003 Fundamentals ...e: The target audience will range from new users to power users. There are no prerequisites required for this course. Deployment: Self-Study Accreditation NASBA credits: 3 CPE PDU credits: 6 PDUs CEU credits: 0.50 CEUs Language Options: US English, German, Russian Total Learning Time: 3 to 4 hours Objectives: Unit 1: Project  more...

Microsoft FrontPage 2003 Expert User ...o publish a Web site to a Web server. Audience: Power users who desire to obtain advanced knowledge of FrontPage 2003 to create and modify Web pages and execute advanced Web site design. Professional Web designers responsible for the design of Corporate, Educational, and Governmental Web presences, and/or intranets who desire to update their skill set to the latest FrontPage release.  more...

A 2003 Hardware Part 1 Devices System Components ...ns. To identify functions of a power supply unit (PSU). To identify characteristics of read-only memory (ROM). To identify features of basic input/output system (BIOS). To identify functions of a complementary metal oxide semi-conductor (CMOS) setup utility. To  more...

CompTIA Server 2005 Server Maintenance Security ... air pollutants. Identify the key aspects of designing power systems. Identify the measures that ensure safety from fire and flood. Unit 3: Determine and Troubleshoot Problems Identify the key aspects of isolating a problem. Identify the key aspects of determining a problem. Identify the key aspects of identifying problems using senses. Identify the key aspects of  more...

Cisco Networking Technologies Introduction Part 3 This course covers the fundamentals of routing and routing protocols as well as WAN and DSL technologies. It then teaches the fundamentals of Cisco IOS software and switching. It maps to Cisco Exam 640-821. Learn To: Identify features of routing. Identify information contained in the routing table. Identify goals of routing protocols. Identify characteristics of circuit  more...

SQL and PL SQL Data Retrieval Techniques ...ement in a clause of another SQL statement to enhance the power of SQL queries. In addition, how to use SQL*Plus commands to build on basic SQL statements and create customized queries that retrieve the information and display it in a format specified by the user will be covered. L earn To: Retrieve rows from multiple tables by using an equijoin, a non-equijoin, an outer join, and a  more...

International Business Essentials Conducting Business in Europe ...iations. Identify ways that France's orientation toward power impacts negotiations. Follow guidelines for avoiding misunderstandings when negotiating. Identify inappropriate topics of conversation in France. Identify appropriate ways to greet the French. Identify kinds of information valued in a meeting or presentation. Follow guidelines for ensuring an effective meeting or  more...

Building Cisco Multilayer Switched Networks Part 3 ...link modules. Match commands for configuring redundant power supplies with their functions. Identify issues that arise when implementing router redundancy. Identify Hot Standby Recovery Protocol (HSRP) group members. Identify functions of active and secondary routers. Identify key aspects of multiple Hot Standby Recovery Protocol (HSRP) groups. Differentiate between Hot  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...troubleshoot a print problem. Configure APM by using the Power Options icon in Control Panel. Sequence the steps performed by card services in smart card authentication. Configure the Kerberos V5 service by setting recovery options using the Services icon in Administrative Tools. Match the problems with the actions to be taken to troubleshoot a PCMCIA adapter. Match the icons with the  more...

Excel XP Fundamentals ... intended audience for this course includes end users and power users who may or may not be familiar with previous versions of Microsoft Excel. Their relevant duties may include office or managerial duties. They may be involved in working with accounting and financial data. The audience will include end users, help desk/support personnel, and other network designers. It is expected that  more...

Excel XP Proficient User ...The target audience for this course will be End Users and Power Users who may or may not be familiar with previous versions of Microsoft Excel. Their relevant duties may include office or managerial duties. They may be involved in working with accounting and financial data. The audience will include end users, help desk/support personnel, and other network designers. It is expected that  more...

Excel XP Expert User ... The intended audiences for this course are End Users and Power Users who may or may not be familiar with previous versions of Microsoft Excel. Their relevant duties may include office or managerial duties. They may be involved in working with accounting and financial data. The audience will include end users, help desk/support personnel, and other network designers. It is expected that  more...

Career Development Professional Networking ...his simulation, you are a Marketing Coordinator at Icon's Power Systems division. It has been your lifelong aspiration to live and work in England, and you are now actively trying to take your career in that direction. You are meeting with your immediate supervisor, Robin Carlson, who has served in many different capacities at Icon. You are hoping that with her experience, she can give you  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...t Microsoft Windows XP Professional for mobile computing, power management and configuring files for offline use are also covered. Learn To: o Identify features of virtual private network (VPN) connection from a Windows XP Professional client. o Identify New Connection Wizard options that can be selected when configuring an outbound virtual private network (VPN) connection in Windows XP  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...t Microsoft Windows XP Professional for mobile computing, power management and configuring files for offline use are also covered. Learn To: o Identify features of virtual private network (VPN) connection from a Windows XP Professional client. o Identify New Connection Wizard options that can be selected when configuring an outbound virtual private network (VPN) connection in Windows XP  more...

CompTIA Server 2005 Hardware Operating System Install ...erface (SCSI) devices. Identify the key aspects of the Power-on sequence. Identify the key aspects of developing server management plans. Unit 2: Configuration of Servers Identify the key aspects of upgrading BIOS and firmware levels. Identify the key aspects of configuring Redundant Array of Inexpensive Disks (RAID). Identify the key aspects of calculating Redundant  more...

CompTIA Server 2005 Monitoring Server Performance ... Identify the key aspects of upgrading an Uninterruptible Power Supply (UPS). Identify the key aspects of upgrading system monitoring agents. Unit 3: Performance Monitoring Associate the various types of backup with their features. Identify the key aspects of monitoring backup performance. Identify the key aspects of Emergency Repair Disks (ERDs). Identify the key aspects  more...

Advanced Interpersonal Communication Building Relationships ...nd answering questions, using nonverbal communication and power, and giving feedback when building relationships. The program also describes the various communication styles and offers techniques to use when communicating with them. Learn To Interact with an individual who displays a specific primary communication style. Identify  more...

Organizational Communication Managing Communication ... how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate effectively in the different environmental contexts and situations. Learn To Identify conditions necessary for  more...

Call Center Mgt Managing Motivating Your Staff ... As the newly appointed call center manager for Icon's Power Systems Division, you have been charged with the task of establishing a plan to reduce employee turnover by five percent over the next fiscal year. Currently, all call center employees receive formal technical skills training, but no soft skills training. In the first meeting, you will develop a plan to reduce turnover with Dean  more...

Implementing Wireless LANs Part 2 Components Configuration This course presents information on the characteristics of wireless LAN (WLAN) client adapters and access points (APs) that need to be considered before implementing a diverse WLAN environment. You will learn how to install a typical WLAN client adapter and how to configure both basic options and also advanced options such as encryption, load balancing and roaming. This course also covers wireless  more...

Word 2003 Expert Part 2 ...ience The target audience will range from new users to power users, although the vast majority will have had some exposure to previous versions of Word. Fundamental PC and Windows skills are assumed. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options French, German, US English Total Learning Time 3 to 4 hours Objectives Unit 1:  more...

Excel 2003 Curriculum This curriculum will prepare students for both the Microsoft Office Specialist and Microsoft Office Expert exams. The Microsoft Excel 2003 Fundamentals and Proficient User courses map to the Microsoft Office Specialist certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in  more...

Decision Making Problem Solving Problem Solving Fundamentals ... simulation, you are the General Manager in an integrated power resources company. Three of your employees have requested a meeting with you to discuss problems with the proposed budgets for the next fiscal year. You are meeting with them to discuss the problems and create a solution for the financial overruns. Unit 3: Generating Solutions Options (0.5 - 1 hour)  more...

Leadership Development Leading the Way ...leadership traits. Apply your power successfully. Motivate and empower your employees. Use the context of each situation to your advantage. Audience This course is for managers and supervisors in leadership positions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits  more...

Leading the Way Learning to Lead ...arn interpersonal skills that can help you motivate and empower your followers. You will also learn different types of power strategies, how to set attainable goals, and strategies for resolving conflict. Learn To Identify the three components of leadership. Identify the common leadership pitfalls. Provide  more...

Outlook 2003 Fundamentals ...ience The target audience will range from new users to power users. It is expected that the vast majority of learners will have at least had some exposure to previous versions of Outlook. Fundamental PC and Windows skills are assumed. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options German, French, US English Total Learning Time 3 to  more...

Outlook 2003 Proficient User ...ience The target audience will range from new users to power users.It is expected that the vast majority of learners will have at least had some exposure to previous versions of Outlook. Fundamental PC and Windows skills are assumed. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options German, French, US English Total Learning Time 3 to 4  more...

Correcting Performance Problems Addressing Performance Problems ...naware of improvements being made to Icon's Uninterrupted Power Source (UPS) products. Keeping existing and prospective customers informed of new features are part of Robin's responsibilities, so you need to hold a constructive feedback session with her. Your goal is to follow the process and guidelines for this type of session, resulting in Robin acknowledging that a problem exists. Unit 2:  more...

Managing the Expert Managing the Unique Needs of Experts ...titudes and behaviors. It identifies methods for managing power and politics in an expert environment and provides guidance for experts managing experts. Learn To Follow the guidelines for treating experts with professionalism. Identify the process for managing an expert with a prima donna attitude.  more...

Business Ethics Organizational Ethics ...ence Supervisors and upper level managers who have the power to develop legal compliance programs and create an ethical culture. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Organizational Ethics (0.5 -  more...

Access 2003 Curriculum This curriculum maps to the Microsoft Office Specialist certification objectives for the Access 2003 Specialist exam. It presents the learner with the fundamentals of Microsoft Access 2003. The student learns how to create tables and relationships, how to manipulate tables, and how to create simple and advanced queries. The curriculum teaches how to create forms and reports and how to format  more...

PowerPoint 2003 Proficient User ...ed in the first course of this two-part series, Microsoft PowerPoint 2003 Fundamentals. In this course, the learner is guided through the steps for enhancing slide elements. How to add design templates and how to customize Slide Master are covered. Participants learn about hyperlinks, importing objects, and working with charts and graphs. This course teaches how to transfer presentations to  more...

Project Management Human Resource Management ...ifications of a project manager. Identify the types of power associated with project management. Identify the forms of organizational structure. Unit 2: Planning the Team Identify the factors that should be considered during human resource planning. Identify the inputs associated with human resource planning. Identify the tools and techniques associated with human  more...

Access 2003 Fundamentals ...ience The target audience will range from new users to power users, although the vast majority will have had some exposure to previous versions of Access. Fundamental PC and Windows skills are assumed. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options French, German, US English Total Learning Time 3  more...

Word 2003 Expert Part 1 ...ience The target audience will range from new users to power users, although the vast majority will have had some exposure to previous versions of Word. Fundamental PC and Windows skills are assumed. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options German, French, US English Total Learning Time 3 to 4 hours Objectives Unit 1:  more...

Word 2003 Proficient User ...ience The target audience will range from new users to power users, although it is expected that the vast majority will have at least had some exposure to previous versions of Word. Fundamental PC and Windows skills are assumed. These courses must include the new Microsoft Office Specialist logo page at the beginning of the first topic. Deployment Options e-Learning Accreditation  more...

Access 2003 Proficient User ...ience The target audience will range from new users to power users, although the vast majority will have had some exposure to previous versions of Access. Fundamental PC and Windows skills are assumed. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options German, French, US English Total Learning Time 3 to 4 hours Objectives Unit 1:  more...

Word 2003 Curriculum This curriculum will prepare students for both the Microsoft Office Specialist and Microsoft Office Expert exams. Microsoft Word 2003 Fundamentals and Proficient User address the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and  more...

Word 2003 Fundamentals ...ience The target audience will range from new users to power users, although it is expected that the vast majority will have at least had some exposure to previous versions of Word. Fundamental PC and Windows skills are assumed. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options French, German, US English  more...

PowerPoint 2003 Fundamentals ...PowerPoint 2003. The learner is guided through the steps for creating a new presentation and how to manage slides. Participants learn how to work with AutoShapes, WordArt, Clip Art and graphics. How to use the Thesaurus and Spell Check tools, how to set up a presentation for printing, and how to create headers and footers are covered. Finally, this course teaches how to add and rehearse slide  more...

PowerPoint 2003 Curriculum ...PowerPoint 2003 and guides the learner through the steps for creating a new presentation. It then guides the learner through the steps for enhancing slide elements. This curriculum consists of two Skill Builder courses: Microsoft PowerPoint 2003 Fundamentals Microsoft PowerPoint 2003 Proficient User Learn To See individual course descriptions for specific course objectives and  more...

Team Participation Team Communication ...tion. Understand the two ways power can influence communication. Distinguish between, and select appropriately from, the different types of verbal communication. Use positive nonverbal communication. Listen actively and respond appropriately to team members' comments and questions.  more...

Team Participation Resolving Conflict in Teams ...ving conflict. Understand how power influences team conflict. Apply six guidelines for handling opposition to their ideas. Recognize-and respond appropriately-to their own and others' reaction to conflict. Audience Managers and employees who want to learn how to resolve conflict in teams. Deployment  more...

Project Teams Applying Team Building Techniques ...sertively. Recognize types of power. Conduct an effective project team meeting. Identify exercises that can be done to build team cohesion. Audience Project team members, team members, and team leaders who are interested in learning more about how project teams are created and how they function.  more...

Microsoft Project 2003 Proficient User ...e: The target audience will range from new users to power users. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 3 CPE PDU credits: 6 PDUs CEU credits: 0.50 CEUs Language Options: US English, German, Russian Total Learning Time: 3 to 4  more...

Achieving Success Without Authority Focusing on Results ... Differentiate between the roles of leadership and power in influencing people. Identify useful questions to help determine the effectiveness of your leadership. Identify guidelines for enhancing performance. Identify the guidelines to initiate an effective team meeting. Audience This series is aimed at  more...

CompTIA Linux 2004 Hardware Documentation ...vable hardware devices, and important aspects of Advanced Power Management (APM). Audience: The audience includes Professionals who want to certify their technical knowledge in basic installation, operation and troubleshooting for Linux operating systems. Deployment: Self-Study Accreditation: CEU credits: 0.40 CEUs Language Options: US English  more...

Excel 2003 Fundamentals ...ience The target audience will range from new users to power users, although you can expect that the vast majority will have at least had some exposure to previous versions of Excel. Fundamental PC and Windows skills are assumed. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options German, French, US English  more...

Excel 2003 Proficient User ...ience The target audience will range from new users to power users, although you can expect that the vast majority will have at least had some exposure to previous versions of Excel. Fundamental PC and Windows skills are assumed. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options German, French, US English  more...

Executive Level Leadership Becoming an Executive Leader ...student an overview of executive leadership roles and how power and politics affect an organization. This program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of developing a personal leadership plan and how such a plan benefits an  more...

Excel 2003 Expert Part 1 ...ience The target audience will range from new users to power users. It is expected that the vast majority of learners will have at least had some exposure to previous versions of Excel. Fundamental PC and Windows skills are assumed. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options German, French, US English Total Learning Time 3 to 4  more...

Executive Level Leadership Change The Executive Leader ... In addition, this program covers trust-building methods, power-sharing techniques, and how to keep employees informed during the change process. This program also covers pitfalls to avoid during the change process. Learn To Identify the three phases of the change process. Given a scenario, choose how to communicate with employees.  more...

Excel 2003 Expert Part 2 ...ience The target audience will range from new users to power users. It is expected that the vast majority of learners will have at least had some exposure to previous versions of Excel. Fundamental PC and Windows skills are assumed. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options German, French, US English Total Learning Time 3 to 4  more...

Outlook 2003 Curriculum This curriculum addresses the fundamental and essential features of Microsoft Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills. This curriculum consists of two Skill Builder courses:  more...

Organizational Behavior Organizational Dynamics for Individuals ...n employee. Identify types of power. Avoid communication barriers. Identify the five areas of personality that affect employee performance. Determine an employee's level of job satisfaction. Identify motivational theories that affect OB. Audience  more...

Organizational Behavior Organizational Group Dynamics Organizational Behavior: Organizational Group Dynamics defines groups and teams and explains processes for decision making and managing conflict within the organization. It also covers the communication styles and channels used by members of an organization. Learn To Sequence the stages of group development. Sequence the steps for  more...

Moving from Technical Professional to Mgr Series Managing Personnel ... of effective leaders. Identify how different types of power are utilized by leaders. Identify methods of influencing successfully. Identify the benefits of empowerment. Simulation Overview: Icon International has invited you for a job interview for the position of Junior IT Manager. This is your second interview. You feel you did reasonably well in the first interview, in which  more...

Communicating with Power and Confidence ...powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only proofread, make coffee, or take  more...

Managing the Expert - Managing the Unique Needs of Experts Managing the Expert: Managing the Unique Needs of Experts explains expert attitudes and behaviors. It identifies methods for managing power and politics in an expert environment and provides guidance for experts managing experts.  more...

Executive Level Leadership - Becoming an Executive Leader Executive Level Leadership: Becoming an Executive Leader offers the student an overview of executive leadership roles and how power and politics affect an organization. This program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of  more...

Executive Level Leadership - Change and the Executive Leader Executive Level Leadership: Change and the Executive Leader addresses the change process, ways to identify resistance to change, and how to overcome that resistance. In addition, this program covers trust-building methods, power-sharing techniques, and how to keep employees informed during the change process. This program also covers pitfalls to avoid during the change process.  more...

Organizational Communication - Managing Communication Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate  more...

Making Telephone Calls Count ...hether you handle one call a day, or dozens, you have the power to make every call count. Is the service you deliver to your customers over the telephone merely satisfactory, or is it superior? When challenges present themselves, how well do you handle yourself? What do your actions say about your company? You may think telephone interactions are all simple and straightforward. The customer  more...

OSHA 30 Hour for Construction - Online OSHA 30 Training ...9: Materials Handling and Storage a Module 10: Hand and Power Tools Module 11: Welding and Cutting a Module 12: Focus Four a Electrical Safety a Module 13: Focus Four a Struck-By and Caught in Between Hazards a Module 14: Focus Four a Fall Protection a Module 15: Cranes and Rigging a Module 16: Motor Vehicles a Module 17: Excavations a Module 18: Concrete and Masonry  more...

Machinery and Machine Guarding ... Abrasive Wheel Machinery Requirements * Mechanical Power Presses * Mechanical-Power Transmission Apparatus Seat Time: This course has been approved for 1 hour. Course Pre-Requisite: N/ A Testing: Quizzes - All quizzes must be passed with a 100% to proceed forward to the next lesson. Final Exam- Final Exam must be passed with a 70% to pass the course. The final exam  more...

OSHA - 10 Hour Construction Outreach Training Program - Online The OSHA 10 Hour training for Construction is part of OSHA's Outreach Program to train workers in the basics of occupational safety and health. The 10 hour course is geared to the general laborer and new hires and serves as a safety orientation for work on a construction site. In this course, students will be introduced to the basic safe practices of identifying, reducing, eliminating and  more...

Electrical Safety for General Industry The online Electrical Safety course for General Industry gives you a basic understanding of what safe work practices to implement to prevent and eliminate work-related illnesses and injuries due to electrical exposure. LEARNING OBJECTIVES: Explore electrical hazards that may be present at a workplace Learn about types of injuries that may result from contact  more...

NFPA 70E Training ...ctrical energy when performing work involving electrical power. The specific information in this course enables the student to prevent or minimize exposure to all widely recognized electrical hazards as well as to better understand the importance of the relationship between OSHA and NFPA 70E. LEARNING OBJECTIVES: Understanding standards for electrical safety Understand  more...

OSHA FOCUS FOUR - Online training OSHA Focus Four Training: Struck-by and Caught-in-Between hazards, Electrical hazards, and Falls are the Top 4 fatality causing events in the construction industry. The OSHA Focus Four course is designed to educate construction workers to these specific hazards so they can prepare for them, avoid them, and ultimately help eliminate them from the job site. OSHA Focus Four Training Cost:  more...

OSHA Concrete and Masonry Safety - en Espanol The online, self-paced OSHA Concrete and Masonry safety course is designed for the Hispanic construction workers who want to learn about precautions and dangers that come from concrete and masonry projects. Topics include general requirements, cast-in-place concrete, and masonry construction. This course covers the topics included in the OSHA Construction Standards, 29 CFR 1926. 700, Subpart Q.  more...

Concrete and Masonry Safety Cost: $20. 00 Time Duration: 1 Hour The Concrete and Masonry Safety is a self-paced, online training course designed for construction workers who want to learn about common hazards found on concrete and masonry projects. Students will learn common-sense hazard assessment and precautions to use in order to avoid injury. Topics include general requirements, cast-in-place concrete, and masonry  more...

Crime Scene Cleaners Training Academy ... 1910. 120 subpart H 101-120 * Confined Space * Power Tools Safety * Bloodborne Pathogen 29 CFR 1910. 1030 * E. R. T. Emergency Response to Terrorism 29 CFR 1910. 120 * Tear Gas Abatement/ Decontamination * H5N1 A Influenza Virus (Bird Flu) Decontamination * Business Marketing Concept Please visit the following link to view our courses and packages of  more...

Stimulus Package On-Line Training (NO HANDS-ON) ... 1910. 120 subpart H 101-120 * Confined Space * Power Tools Safety * Bloodborne Pathogen 29 CFR 1910. 1030 * E. R. T. Emergency Response to Terrorism 29 CFR 1910. 120 * Tear Gas Abatement/ Decontamination * H5N1 A Influenza Virus (Bird Flu) Decontamination * Business Marketing Concept * Starter Pack Additional Equipment: Included as part of your  more...