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From Online Training Directory
The Free-Lance Writing Toolkit


The Toolkit is designed as a creative approach to help the learner design, implement, and practice his/her objective to become a successful free-lance writer.
Using an easy to remember six-step approach, the learner will be able to build a reputation as a successful free-lance writer. This approach is invaluable to the learner as he/she becomes immersed in the process of acquiring and
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Typing Pal--The Best Online Typing Course


...exercises and many customized improvement exercises; ? 65 practice paragraphs ? Fun animations ? Advice on ergonomics. System requirements: ?You must be connected to Internet while taking this course. ?Windows ?Internet Explorer 4.0 or higher or ?Netscape Navigator 4.0 or higher ?Flash plug-in from Macromedia (to view Web site animation) ?Java enabled Macintosh ?Netscape Navigator 4.0 or higher
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Typing Pal--The Best Online Typing Course


...exercises and many customized improvement exercises; ? 65 practice paragraphs ? Fun animations ? Advice on ergonomics. System requirements: ?You must be connected to Internet while taking this course. ?Windows ?Internet Explorer 4.0 or higher or ?Netscape Navigator 4.0 or higher ?Flash plug-in from Macromedia (to view Web site animation) ?Java enabled Macintosh ?Netscape Navigator 4.0 or higher
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Best Practice Strategies for Involving Parents


Delves into proven ideas to help children do better in school.
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Ethics and the Law


...practice of law
Attorneys and paralegals need to engage in ethical behavior, because of the duties they owe to their clients and to the legal system. They have access to clients` information or property or to information disclosed with an expectation of confidentiality. Therefore, attorneys and paralegals need to appreciate the degree to which they have a duty to act so as best to serve a
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Medical Office Specialist Training I No Terminology


Prepare for an exciting clerical or administrative career in a private medical or dental practice, hospital, or clinic. This is a complete and comprehensive online Medical office Specialist Training Course that takes 2 months to complete. All necessary materials needed to take this course are included.
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Medical Office Specialist Training II With Terminology


Prepare for an exciting clerical or administrative career in a private medical or dental practice, hospital, or clinic. This is a complete and comprehensive online medical office specialist course that takes 4 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary.
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A Test Preparation



This is an online A+ practice test only. Test material covers the material to prepare for the CompTIA A+ Certification examination for PC Technicians.
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Learn MS Explorer 2000 online with eBooks!


...Practice sessions and Hot Tips help you each step of the way.
The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms
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Human Resource Management in the 21st Century


...1st Century takes the participant from the traditional HR practices, to the focus on new and innovative HR practices of the 21st Century.
Virtual offices, independent workforce, customers with multiple areas of interest and geographic locations all contibute to the HR challenge within today`s organizations. Today the battle to recruit and retain organizational talent presents new and different
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Introduction to Customer Relationship Management CRM -Part 1


DISCONTINUED--Step into the world of CRM with this foundation course in Customer Relationship Management and learn how the practice of effective CRM can not only transform you into a highly successful business professional but also improve your company`s bottom line by helping you expand and retain your valuable customer base.
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Dreamweaver 8 Series
...tive questioning environment. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, in a dictionary, or in MindLeaders Reference Library (for subscribers). n addition, it lets
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Flash 8 Series
...tive questioning environment. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Supplied sample files include sample documents, application files, programs, and programming code that enable learners to practice with these files, enhancing the learning
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Sexual Harassment in the Workplace Series
...n an interactive environment. Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for
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Typing Pal--The Best Online Typing Course


...exercises and many customized improvement exercises; ? 65 practice paragraphs ? Fun animations ? Advice on ergonomics. System requirements: ?You must be connected to Internet while taking this course. ?Windows ?Internet Explorer 4.0 or higher or ?Netscape Navigator 4.0 or higher ?Flash plug-in from Macromedia (to view Web site animation) ?Java enabled Macintosh ?Netscape Navigator 4.0 or higher
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Travel Sales and Trends - Instructor Led
Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler.
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Safety Director Program (OSHA Emphasis)


...ote that we have set a 90 day period. It is always a best practice to take your time and make sure that you understand each lesson in full detail.
The Safety Director course is an online, self-paced course that will assist new and experienced safety directors improve their skills. Through readings, web-searches, online discussions, and other directed activities, the students will improve their
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Shipping Infectious Substances (IATA and DOT)



... extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours.
Who should take this course: Anyone who... -Prepares hazardous materials for transportation; Selects packaging or packages hazardous materials; -Completes a shipper`s declaration or other paperwork associated with
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Search Engine Competency Assessment-Level 1 (SECA Basic Certification)
...ork of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.
Search Engine Optimization is an ever changing, complex
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Shipping with Dry Ice
... extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8
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RCRA and DOT Refresher
... extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours.
This is a unique DOT-RCRA hybrid "refresher" course.
The course includes an overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including
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RCRA Hazardous Waste Management for Generators
... extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours.
The Hazardous Waste Management Online Course provides a detailed discussion of federal solid and hazardous waste management laws and regulations that affect businesses.
The course includes a history and overview of
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QuickBooks Pro 2008
...ent software. The hands-on interactive labs will help you practice what you learn...with or without the application on your desktop. Your expert-led training is presented by Debbie Dalrymple. Debbie has been doing computer training since 1992. Starting her training career at Computer Learning Center in Washington DC working with DOS and early Windows applications she has transitioned to the
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QuickBooks Pro 2005
...re to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World's most popular accounting software.
Welcome to the QuickBooks Pro 2005 Training Series The QuickBooks Pro 2005 course will teach you how to efficiently set up your own accounts and manage your business. Learn inventory management, sales tax issues, task
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QuickBooks Pro 2006
...re to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World`s most popular accounting software. For beginner or anyone with prior accounting experience.
Welcome to the QuickBooks Pro 2006 Training Series The QuickBooks Pro 2006 course will teach you how to efficiently set up your own accounts and manage your business.
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Professional Writing Skills at a Glance
...s include pre-writing, writing, and re-writing.
You will practice ways to determine your purpose, meet audience needs, discover your most comfortable method of writing, brainstorm and mind-map to get your ideas on paper, write quick rough drafts, and revise collaboratively. Also, you will receive models for planning letters, memos, and reports. Finally, checklists help you evaluate both your
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Pharmacy Technician Career Training Program


...operations required to run a pharmacy. Depending on your practice setting, you may fill prescriptions, compound IV`s, compound creams and ointments, assist patients with their medical needs, correspond with physicians and nursing staff to assist with patient care, maintain inventories of medications, maintain patient medication profiles, etc. The types of work you can perform and how much you
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Pharmacy Technician National Certification Exam Preparation Course


...tail, we will prepare you to answer questions about other practice settings. The program offers great flexibility you may log in to your course from any computer with an internet connection!
The course includes review of the following topics. Pharmacology Review ? Pharmacology can be an intimidating subject, but not when you are reading our material! Every section is written in
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Phlebotomy Technician Career Training
...ty mandates strict professional behavior and standards of practice for these practitioners.Nature of the Job The primary function of a phlebotomy technician is to obtain patient blood specimens by venipuncture or microtechniques. The phlebotomy technician aids in the collection and transportation of other laboratory specimens, and may be involved with patient data entry. A phlebotomy technician
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OSHA 8-Hour Hazwoper Refresher



... extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours.
This course is intended to assist in satisfying the annual training requirement of the Hazardous Waste Operations and Emergency Response (HAZWOPER) rule, found in Title 29 of the Code of Federal Regulations Part
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Office 2007 Series (Fast Track)
...on page throughout the course Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same
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Microsoft MCSE 2003 Complete Course
This training package contains all the necessary course materials required to learn the ins and outs of becomming a Microsoft Certified Systems Engineer.
This course contains over 70 hours of interactive, video based, instruction, delivered on CD.
This course is designed to meet all the requirements for Microsoft Corporation`s Certified Systems Engineer certification and testing for Windows 2003
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Microsoft Access



Gain a solid understanding of this powerful database management system
Course is designed to provide the end user, with little or no prior experience using Microsoft Access, a solid understanding of the basic commands and features of this powerful database management system. As an introductory level class, topics to be covered include how to design, create, organize, display and query a database
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Legal Nurse Consulting Certificate Program


...practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study.
INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and acquire the knowledge and skills
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Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1"



... guides, dictionaries and workshops to help you learn and practice the basic skills you need to communicate in Spanish Target Audience ? Students at the inicial, intermediate and advanced levels who want to improve and practice their Spanish communication skills ? Persons interested in obtaining certification in Spanish.
The course material and training goals are based on the curriculum of the
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Legal Transcription Training
...2 modules and 5 hours of dictation for your transcription practice.
It is streamlined and comprehensive, more than you will need to find suitable work in or for a legal office.
It is designed to teach the functions and processes of institutions in the U.S. legal system, roles and issues in the field, and selected specialties of law.
It includes dozens of samples of dictation types and
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Listening Skills for the Workplace
This short course is designed to increase your knowledge of, and consider your attitude toward, listening to other people in everyday life. It includes a detailed assessment, discussion of why people filter and block communication.
Listening Skills for the Workplace There is an expanding awareness in business of the value of good listening skills. To ignore this important tool in today`s
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Laboratory Audit Essentials



...ory has quality systems in place, follows good laboratory practices, and generates data of integrity and quality. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each
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Lab Safety and Chemical Hygiene
...lan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate to laboratories. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each
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Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led
... the tools and technical know-how to put these ideas into practice.
You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing consultant, Tammy Fuller, you will help to fix a potentially devastating customer retention problem. Then you will enter the scenario a year later, after the gym is back on its
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Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed
... the tools and technical know-how to put these ideas into practice.
You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing consultant, Tammy Fuller, you will help to fix a potentially devastating customer retention problem. Then you will enter the scenario a year later, after the gym is back on its
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Introduction to the Administration of a Medical Office


...practice managers in a medical office setting.
Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration.
It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The information and resources utilized in this
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Internet Explorer 7 Series
...tive questioning environment. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same
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Instructional Design Series
...or instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Student has 1 year access to the course.
Welcome to Instructional
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Information Technology Infrastructure Library (ITIL)
...Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as demanding ITIL certification for their employees. This course can be completed in as little as 2 hours but more time is suggested for in depth understanding.
Information Technology Infrastructure Library (ITIL)
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IATA Dangerous Goods
... extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours.
"IATA Dangerous Goods Training" has been designed with specific exercises related to the transportation of dangerous goods by air from a shippers perspective.
This course covers the fundamentals of shipping
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IATA Productos Peligrosos
... extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours.
"IATA Capacitacion de Productos Peligrosos" se ha dise?ado con los ejercicios espec?ficos relacionados con el transporte de productos peligrosos por el aire de una perspectiva de los expedidores. Este curso cubre
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Hazardous Waste Management and Shipping for Environmental Professionals



... extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours.
In addition, this course includes a discussion of the DOT?s regulations for shipping supplies, equipment and samples related to hazardous waste site investigations and remediation activities.Who Should Take This
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Hazard Communication (HazCom)



... extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours.
Who Should Take This Course: -All workers exposed to hazardous chemicals in all industrial sectors -All employers who subject their employees to hazardous chemicals -All employers who have employees that are exposed
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Expert Certificate Course in Medical Terminology
...they are formed, definitions and illustrations, plus some practice pages so you can test your knowledge as you go along. Plus the added bonus our new terminology videos to accelerate your learning curve. Each video includes a workbook, so you can simultaneously see, hear and write terms ? the most effective way to remember spelling and pronunciation. The first two 25-minute videos go
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Expert Certificate Course in Medical Transcription with Work Placement Program
...online training.We offer hours and hours of transcription practice prepared by doctors so youare ready for the working world when you graduate. We employ six MT instructors,train you in an online-friendly manner, and encourage students to interact witheach other in online forums. All course material fees included. Set for a 1 yearcompletion schedule. Students are given instant access to the
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ESL for Business - Letters and Memos
...lls through doing self-test grammar exercises and writing practice letters and memos aimed toward a particular audience (customers and peers). Instructor feedback on written assignments will guide students in improving their skills.
Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and management within your own
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DOT Hazardous Materials Transportation



... extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours.
The course meets the requirements for training as specified in 49 CFR 172 Subpart H, including testing of participants.
This course does not cover driver training as required for each hazmat employee who will
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Electronic Commerce - Security Issues
This course is designed to give the student a good understanding of security issues surroungind Electronic Commerce (E-Commerce) including security threats, implementing security, and payment systems.
This course gives the student a good understanding of issues realted to doing business over the Internet and how to protect a E-Commerce website.
The course is self-paced and taught by a audio of
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Effective Business Communication Series
...tive questioning environment. Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for
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Doing Business in China
...tive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search
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Electronic Commerce - Introduction
This course is designed to give students a good understanding of the basics of Electronic Commerce (E-Commerce)
This course gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for E-Commerce, Tools and Software used to design, implement, and manage E-Commerce and E-Commerce web sites.
This course is an "E-Learning"
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Electronic Commerce - Strategies
This course is designed to give students a good understanding of the basics of Electronic Commerce (E-Commerce)Stratetis, including marketing, promotion, and sales strategies.
This course gives the student a good understanding of Marketing/Sales/Promition Strategies, Purchasing and Support Activities, ethical, legal and tax issues related to Electronic Commerce.
This course is an "E-Learning"
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Electronic Commerce 3 Course Bundle
The Electronic Commerce (E-Commerce) 3 Course Bundle is a compilation of Electronic Commerce - Introduction, Electronic Commerce- Strategies, and Electronic Commerce - Security Issues courses combined into one single bundled course.
This bundle of 3 courses gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for
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ESL for Business - E-mail Communication
...lls through doing self-test grammar exercises and writing practice e-mails aimed toward a particular audience (peers, customers, and management). Instructor feedback on written assignments will guide students in improving their skills.
Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and management within your own
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Doing Business in India
...tive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search
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Crystal Reports XI
... instruction is close to 12 hours (including the hands-on practice simulations). However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed
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Creating Outstanding Online Help: Principals and Practice (Software Industry)


...r you. It includes instruction about basic principals and practices and allows the student to create an online help system outline with the assistance of a side-by-side editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another course offering - Creating Outstanding Online Help: A Self Directed Study -
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Comunicaci n Del Peligro (HazCom)
... extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours.
Para Proteger trabajadores expuestos a los productos qu?micos peligrosos en todos los sectores industriales, el Gobierno Federal estableci? el Est?ndar de la Comunicaci?n del Peligro del OSHA (HazCom) 1910.1200,
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Comprehensive Medical Coding Training


...ode successfully.
It includes over 600 patient charts to practice on, with CPT, ICD, HCPCS coding training. The entire training program was developed by coders with 20+ years of experience to train would be coders in a fast track methodology.
The course uses an accelerated instruction mental "technology platform learning system" which helps one retain information on multiple levels. Specific
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Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition


...ition, students are provided with advanced techniques and practice in transcription to effectively meet all of the challenges in the medical transcription environment. Our advanced medical transcription training is challenging and comprehensive, and prepares the student for employment either from home or in a multi-specialty clinic, hospital, or transcription service centre.
This course uses a
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Complete Guide to Medical Math for the Health Care Professional (Crane)



...utor!Homework Problems - Hundreds of homework problems to practice and master each type of calculation. No One Does It Better!
Chapter 1 ? Getting Started?; Conversion Factor Quickview; Conversion Factor Worksheet; The ?Rules?. Chapter 2 ? Roman Numeral Conversions; Roman Numeral - Sample Problems; Roman Numeral - Homework. Chapter 3 ? Military and Standard Time; Military/Standard Time -
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Comprehensive Leadership Training
...ook prescribed for the course is: ?Leadership, Theory and Practice? Third Edition by Peter G. Northouse, Published by Sage Publications, Inc. ISBN 076192566X.The course consists of six sessions, each session lasting a week. Every session will involve four activities reading, quiz, one page assignment and discussion.Reading: The participant will have to read between 15 to 20 pages of the book
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Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing
...transmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to the safety of the tattoo artist or body piercer. A special section on infection control has been added to this course. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is
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Better Public Speaking- A Low Stress Approach


...rtunity comes through spoken communication. With diligent practice and application of the principles of public speaking and with appropriate management of organization, information, delivery techniques and emotion control, you can become more verbally effective- in both your work and personal lives. All of us have desired many times to be more effective speakers.
This course can help you to
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Bloodborne Pathogens
... tranmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to ensure worker safety. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full
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Bartending to the Max-Online
...rovided with recipes to learn and detailed instruction to practice pouring the perfect shot. This is all you need to get started.Am I guaranteed job placement? You should be very leery of anyone who promises you job placement. That is not possible.
You may be given leads, but you will have to get the job on your own. Additionally, keep in mind that every other student will be given the same
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Bartending the Easy Way-Online
...ending. Additionally, you will be taught in detail how to practice making cocktails. Other topics included are glassware, tools, recipes, pouring the perfect shot, bar terms, wine and champagne service, martinis, laws, job interviews and resumes. Hollywood bartender Kellie Nicholson has condensed twenty-five years of experience into a course that will give you the confidence to step behind a
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Automated Air Reservations - U.S. - Instructor Led
Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel Accommodations 15
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Automated Air Reservations - Canadian - Instructor Led
Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel Accommodations 15
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Automated Air Fares & Tickets - U.S. - Instructor Led
Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing.
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Automated Air Fares and Tickets - Canadian - Instructor Led
Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing.
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American Citizenship Test Prep
..., U.S. Constitution (Bill of Rights and Articles) and 100 Practice Questions.
The course takes you to web sites that will allow you to view maps of Columbus` and other explorers journeys, world and U.S. maps with the 50 states and their capitals, information on all of the United States presidents and important events connected with them, diagram that shows the branches of the federal
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A+ 2003 Test Preparation



...practice test only. Test material covers the material to prepare for the CompTIA A+ 2003 Certification examination for PC Technicians.
This course does not include training of any kind - just practice tests. During the 90 day access period, the user may take the 70-question A+ 2003 practice test as many times as they like. Each time the test is launched, it pulls 70 questions from a bank of
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A+ 2003 Complete Bundle (90 days of online training for PC Technicians)



...mpTIA (Computing Technology Industry Association) A+ 2003 practice exam questions (practice test draws 70 questions at random from a bank of over 1,500 questions). Product features include: easy-to-use navigation and completion tracking, within the Lesson page bookmarking, interactive glossary, real world training examples, system user guide, pop-up definitions, interactive hands-on lessons,
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Export Practice Management


Course shows you the right steps to build a successful export operation.
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Advanced Claims Billing and Coding Practicum


This course is designed for advanced medical billing and coding students that need practice in current applications such as electronic claims submissions, HIPAA claims issues, receiving sample claim reports, and the new Terrorism billing and coding requirements.
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From 123-CBT Computer Based Training
Managing and Maintaining Brand Equity
...ring harm to your brand. To help you to do this, you will practice identifying and solving potential legal problems with advertisements. The course concludes by allow you to use a specific decision-making process for the next logical step for your brand: globalization.By the end of the course, you will apply effective brand management practices to a variety of situations and make successful
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Managing and Maintaining Brand Equity
Models for Managing Technical Professionals
Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of
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Technical Support Essentials
These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to
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ITIL V3 - ITIL and the Service Lifecycle
Organizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal customer satisfaction. To be successful, an organization needs to have the capabilities to manage these services and good practices to
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Identifying Your Customers Expectations
Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate
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Overcoming Difficult Service Situations
...e warning signals is an important first step. Then you'll practice strategies that de-escalate confrontational clients. Admitting mistakes is an easy concept, but for most people, it's not so easy to do. This training adds just enough sugar to make the medicine go down, helps us let go of our egos or our fear of being wrong, and accept responsibility for errors. Though it's not appropriate to
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Service Teams and Service Stars
...tle "self-serving." You are much better caretakers if you practice taking care of yourself. After looking at individual excellence, you will look inside the workings of a championship team, a group that has the know-how to deliver knock-your-socks-off service. But beware of team issues that can destroy your levels of service. You will examine the pitfalls of attitudes that can put cracks in the
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Mastering Negotiation
...practice is the key to it." This quote by Thomas Fuller captures one of the guiding philosophies of master negotiating--the desire to constantly hone negotiation skills. Discovering your negotiation power is the first step. Unleashing your negotiating power is the second step; however, you can't stop there. You need more than gumption and gusto to become a master negotiator. Commitment and
more...
Available Presentation Resources
...g questions successfully, and they need to be learned and practiced. Sometimes, a speaker needs to appear in front of a client or colleagues and present, but as part of team. Each member of the team speaks, but the team members are collectively responsible for communicating the message. This course tells you when team presentations are appropriate. It shows you how to look and sound like a
more...
Workplace Communication Skills
...lear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively. Finally, the course covers the skill of questioning. You will learn how to use questions in a non-threatening way to direct
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Coping with Criticism and Feedback
We all need feedback so that we can learn and improve. What we often get is criticism, or feedback given to us in such a way that we feel defensive or angry. When your emotions get involved, it is difficult to be objective and to use the feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with
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The Fundamentals of Effective Thinking
Albert Einstein once remarked that "the significant problems we face cannot be solved at the same level of thinking we were at when we created them." It necessarily follows that you must raise your own level of thinking in order to solve pressing business problems and make effective decisions. In this course, you'll explore how to think about the most critical business skill of all--thinking
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Implementing Security Best Practices in VB NET Applications
To recognize how to practice data validation and secure unknown code in .NET applications
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Effective Team-building Strategies
For a team to succeed, its members must want to win. Specifically, each team member must place the team's goals ahead of his own goals so that the team may be victorious. Team motivation can come from a variety of sources, the most usual of which is the team leader. But what if your team leader doesn't have the necessary leadership skills? Or what if she does, but she applies them ineffectively?
more...
Core Concepts in Business Analysis
...esign of a process or organizational structure. Those who practice business analysis are typically known as business analysts. In this course, learners will examine the role of the business analyst, the core concepts of business analysis, and the associated knowledge areas. It also includes the knowledge, collaboration, and leadership skills needed as a business analyst. This course is aligned
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Enterprise Analysis and Making a Business Case
...practice of business analysis. During enterprise analysis, the business analyst identifies business opportunities, builds a business architecture framework, and determines the best project investment path for the enterprise. From this, the business analyst puts forward a business case, which provides an overall justification for the project. In this course, learners will examine the collection
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Implementing Security Best Practices in C NET Applications
To recognize how to practice data validation and secure unknown code in C# .NET applications
more...
Defining and Mapping the Six Sigma Process
Maps are incredible tools. They show--on one page--where you are, where you want to go, the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma?? teams in the quest for process improvement; it is impossible to improve a
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The Reasons Why Diversity Matters
Imagine, for a minute, a workplace where everyone is the same. All of the workers are of the same ethnicity, gender, educational background, and socioeconomic standing. With a team full of people essentially cut from the same cloth, where do the new ideas come from? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the
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Changing Corporate Culture
...a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the challenges of providing a climate of acceptance, explains
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Planning a Diversity Initiative
Organizations often rave about the great job they do at managing diversity; however, diversity isn't something that needs to be managed. Rather, diversity is an initiative that must permeate the company culture to be truly successful. Perhaps you've asked yourself, "How can I create an environment in which all team members, with their diverse backgrounds, can contribute to their full potential?"
more...
Diversity the Future
...t will alter both the definition of corporate culture and practices for hiring, retention, and interaction with the company. This course explores the need for a holistic approach to workplace diversity, and the effects of incorporating a work/life initiative into business strategy. This SkillSoft product has been reviewed by the Employment Practice Group of Sheehan Phinney Bass Green. As of the
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A Primer for Ensuring Accountability
"You are either part of the solution or part of the problem." That assertion from Eldridge Cleaver is a perspective that you must impart to each and every employee you supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability
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Principles of External Auditing
The thought of an external auditor coming to your company may make you feel uneasy. This course will help you understand how external auditors and companies work together to ensure an accurate audit report. This course will familiarize you with terminology, concepts, strategies, and techniques that are specific to external auditing and its practice. You can expect to develop a solid understanding
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Making Cross-generational Teams Work
Teams in the modern workplace may include members from as many as four different generations. For a team to work effectively, its manager must understand generational distinctions. Individual team members may subscribe to different values, practice different work habits, or seek different goals. Lessons in this course cover the benefits and challenges of teaming silent generation, baby boom
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BizTalk Server 2000 Part 3 Monitoring Orchestration

...sary for using both these tools and has an opportunity to practice their use in the three scenario topics that are located at key points in the course. Learn To Identify key features of the BizTalk Orchestration Designer environment. Match the design pages provided by BizTalk Orchestration Designer with their functions. Differentiate between the Flowchart shapes
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ASP NET Part 2 ADO NET Partitioning Tracing

... data from various data sources and allows the learner to practice displaying and customizing data display. The course then describes the different methods of separating code from content. Learners will understand how to create code-behind classes, add user controls to ASP.NET pages, and use components in ASP.NET applications. Additionally, the course covers the two tracing techniques in
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ASP NET Part 2 ADO NET Partitioning Tracing

... data from various data sources and allows the learner to practice displaying and customizing data display. The course then describes the different methods of separating code from content. Learners will understand how to create code-behind classes, add user controls to ASP.NET pages, and use components in ASP.NET applications. Additionally, the course covers the two tracing techniques in
more...
Windows NT 4 0 User Fundamentals

... Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery tests at the end of each unit allow you to verify your
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Oracle8 Certified Database Administrator Curriculum

...n and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle8 Certified Database Administrator Curriculum consists of the following courses: Oracle SQL: Basic SELECT Statements (ID#378) Oracle SQL: Data Retrieval Techniques (ID#379) Oracle SQL: DML & DDL (ID#380) Oracle SQL: PL/SQL: Basics (ID#322) Oracle8 Database Administration - Manage an
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Oracle Cert App Developer Track for Developer 2000 R2 Curriculum

...n and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle Certified Application Developer Track for Developer/2000 Release 2 consists of the following courses: Oracle SQL: Basic SELECT Statements (ID#378) Oracle SQL: Data Retreival Techniques (ID#379) Oracle SQL: DML & DDL (ID#380) Oracle SQL: PL/SQL: Basics (ID#322) Oracle PL/SQL:
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Designing for Cisco Internetwork Solutions Part 4

...es for designing a secure network and Security Management practice.
Unit 2: Network Module Security (1 hour)
Identify features and functions of the Cisco Security Architecture for Enterprise (SAFE) blueprint.
Identify guidelines for securing the Internet Connectivity module.
Identify guidelines for securing the e-Commerce module.
Identify guidelines for securing the Remote Access
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Diversity Diversity in the Workplace

Employees will learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers. Learn To: Define the many facets of diversity and explore how they can benefit individuals and
more...
Oracle Database 10g Administration Workshop II Part 1

...tions and distributed database access. Students will also practice various methods of recovering the database, using RMAN, SQL, and Flashback technology.
Learn To:
Match goals of Oracle Database 10g manageability features with the methods of achieving them.
Identify features of the Oracle Database 10g manageability strategy.
Identify globalization support features provided by
more...
Self Development Motivating Yourself to Perform

...ination. They also learn how to apply self-discipline and practice self-leadership concepts in order to foster motivation and perform at a high level. Learn To Use strategies to overcome procrastination. Enhance self-discipline with affirmations. Use three steps to exercise more self-discipline.
more...
Business Travel Safety Forming a Corporate Travel Safety Program

...e and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling. Learn To Develop a travel safety program. Choose a corporate travel agency.
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Organizational Skills Time Management

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Organizing Your Time (0.5 - 1 hour) Organize your office and your
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Creativity Innovation Thinking Creatively

...ou develop your creative thinking skills and allow you to practice using the creative thinking process. Learn To Identify the stages of the creative process. Recognize techniques that will enhance creativity. Avoid personal and organizational factors that block creativity. Foster a
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Creativity Innovation Increasing Personal Creativity

...o mentally prepare to be creative. Practice using exercises to mentally prepare for creativity. Select exercises that can be done to mentally prepare to be creative. Identify elements of physical surroundings that you can control to increase creativity. Select elements of physical surroundings that you
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Creativity Innovation Fostering a Ceative Environment

...ive individuals for a company. Practice using the factors that will encourage retention of creative employees. Demonstrate an understanding of the creativity audit. Follow the process for assigning creative tasks. Audience This program is for managers or supervisors who want to learn how to foster a creative
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Defining Microsoft NET Solution Architectures Part 4

...l points. The course, and curriculum, closes with an Exam Practice NLO. Learn To To identify considerations for designing security for a solution architecture. To identify guidelines for planning for application security. To identify guidelines for using a threat model. To identify
more...
Financial Statements Financial Statements Analysis

... In this simulation, you will practice your skills in preparing income statements and balance sheets by interacting with these two types of financial statements. Your goal is to identify and place the various elements of these statements in the correct location on the documents. Unit 2: Financial Statement Projections (0.5 - 1 hour)
more...
Interpersonal Communication Listening Skills

...have the opportunity to visit with a listening expert and practice skills in a work environment. Both activities will help you improve your listening skills and decrease listening problems in the workplace. Learn To Identify the difference between hearing and listening. Increase your productivity by listening.
more...
Interpersonal Communication Effective Communication

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: The Communication Process (0.5 - 1 hour) Understand how the
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Interpersonal Communication Telephone Skills

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Telephone Etiquette (0.5 - 1 hour) Project a positive image.
more...
Defining Microsoft NET Solution Architectures parat 4

...l points. The course, and curriculum, closes with an Exam Practice NLO. Learn To To identify considerations for designing security for a solution architecture. To identify guidelines for planning for application security. To identify guidelines for using a threat model. To identify
more...
Business Etiquette Office Protocol

...ance, develop positive relationships with co-workers, and practice cubicle and office etiquette. In addition, the program teaches learners the appropriate use of the Internet at work, as well as how to handle ethical dilemmas and personal issues. Learn To Identify the guidelines for developing a professional appearance. Identify the guidelines for conducting business in a
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Call Center Inbound Customer Service

... Each of the simulations allows you practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Opening the Call (0.5 - 1 hour) Maintain a positive attitude when
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Decision Making Problem Solving Decision Making Fundamentals

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Personal Decision Making (0.5 - 1 hour) Know how to properly define
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Decision Making Problem Solving Problem Solving Fundamentals

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Analyzing a Problem (0.5 - 1 hour) Determine the nature of the
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Leadership Development Delegation

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Delegating a New Project (0.5 - 1 hour) Use the delegation process.
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Leadership Development Goal Setting

...view: In each simulation, you will practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Setting Project Goals (0.5 - 1 hour) Take the steps needed to develop
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Leadership Development Leading the Way

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Creating a Vision (0.5 - 1 hour) Know what traits enhance leadership
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Leadership Development Motivation

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Motivating an Underachieving Employee (0.5 - 1 hour) Understand why
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Delegation The Delegation Process

...fered to test you on these areas before you put them into practice. Unit 2: Briefing (0.5 - 1 hour) Identify guidelines for preparing a brief. Identify different parts of a brief. Identify steps for securing agreement for your task brief. Identify guidelines for handling reservations that
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Employee Performance Managing Difficult People

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Understanding Difficult People (0.5 - 1 hour) Assess a difficult
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Employee Performance Resolving Conflict

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Conflict Between Managers (0.5 - 1 hour) Identify conflict resolution
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Change Management Managing Change

...t the challenges of transition in the workplace. You will practice your skills as you work with various employees to overcome the problems encountered when making changes in your organization. Learn To Identify the different levels of change. Develop the traits of a change leader. Prepare a plan for a
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Managing Performance Overcoming Performance Appraisal Challenges

...tus meeting with an employee. Practice active listening in an appraisal discussion. Avoid confrontational communication in an appraisal discussion. Given a five-step process, resolve conflict in an appraisal discussion. Follow general guidelines to ensure legal compliance when
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Organizational Crisis Mgmt Anticipating Planning for Crises

... To identify key elements of a best practice model for crisis management. To set up operations. To use simulations. Audience This series is for senior managers, managers, communication specialists, and executives within any organization. Job titles can include: Executive Managers, HR Managers, Communication
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HIPPA Security Awareness Part 2 Security Safeguards for Practitioners

... shifts from healthcare end users to those who manage and practice in the health care and insurance industries. Learn To To identify key areas addressed by administrative safeguards. To identify the policies of the security management process required to prevent and correct security violations. To identify
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Team Management High Performance Teams

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Setting Goals (0.5 - 1 hour) Understanding why setting goals is
more...
Team Participation Teamwork Fundamentals

... Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: The Role of the Team Member (0.5 - 1 hour) Identify your
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XML Building XML-Based Web Applications Part 4

... learner with a solid understanding of its importance and practice of its usage. The structure of the DOM is presented in detail, along with information on accessing DOM documents and navigating DOM trees and retrieving content. Dynamic transformation on the server and clinet is covered. The manipulation and display of XML data is covered. The final area of DOM to be covered is the posting of
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XML Building XML-Based Web Applications Part 4

... learner with a solid understanding of its importance and practice of its usage. The structure of the DOM is presented in detail, along with information on accessing DOM documents and navigating DOM trees and retrieving content. Dynamic transformation on the server and clinet is covered. The manipulation and display of XML data is covered. The final area of DOM to be covered is the posting of
more...
CIW Site Designer Part 2 Basic Web Technologies

...tyle sheets. It provides learners with the opportunity to practice working with all of these technologies. Learn To Identify HTML concepts. Create page structures with tables and frames. Identify the uses of metadata tags. Identify how to use CSS for designing a Web site. Identify the features of CSS2. Audience The target audiences for this
more...
SAP R 3 Application Industry Solutions Case Study

...ons. o New Dimension Products and mySAP.com. o R/3 in Practice. o Business Case. o Company Description. o Organizational Structures. o Business Processes. Audience This course is intended for employees who need to learn how to use the R/3 System; members of project teams (organizational and conceptual phases). All employees who are interested in learning more about the concepts
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Business Etiquette Communicating in Today s Workplace

...rview of how to use etiquette in daily communications and practice etiquette in meetings. The program details how to introduce people and become a good conversationalist. In addition, the program teaches the learner how to apply courtesy in telephone, e-mail, and written communications. Learn To Given a set of guidelines, introduce someone correctly. Identify the guidelines for
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Telephone Skills Professionalism Through Basic Skills

In Telephone Skills: Professionalism Through Basic Skills you will learn to effectively perform basic telephone skills. You will also learn how to convey a positive, professional image and use technology to increase your efficiency. In addition, you will learn how to organize and supply your workspace to maximize focus. Learn To Portray a positive image. Optimize efficiency through
more...
Succession Planning Elements Approaches

...ces Succession Planning in the context of Human Resources practice in general and presents various definitions of Succession Planning. Its principal goal is to present the learner with the solid case for implementing a Succession Plan within their organization and the challenges to doing so. It covers the characteristics of effective Succession Planning programs and the phases in their
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From 6P International, LLC
Personal Protective Equipment
CATEGORY:
Construction
COURSE DESCRIPTION:
It is the employersa responsibility to assess the workplace hazards, and if they are present or are likely to be present, and work practice controls alone are not sufficient, then the employer must provide personal protective equipment to the exposed employees. This course gives you a basic understanding about OSHAa s role in prevention and
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Hazards of Asbestos in the Workplace
...different surfaces for fire protection purposes, but this practice was banned due to the hazardous nature of asbestos. Furthermore, it is no longer used for insulating pipes and boilers. However, asbestos can still be found in many older buildings. Those who work in construction, repair, demolition and renovations are at a greater risk of contracting asbestos-related diseases such as
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From Healing Art Forms Institute
Spiritual Releasement Accredited Therapist Program


...edited Program
This program will certify you to be and practice Spiritual Releasement Therapy work on your clients, friends, and family members! You will learn the basics of working with this comprehensive course to get you started working in this field of work. There will be an exam, case studies and a few essays to complete before certification.
Prerequisite for this course is a
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Angel Therapist Accredited Program


...ccedited Program
This program will certify you to be and practice Angel Therapy work on your clients, friends, and family members! You will learn the basics of working with this comprehensive course to get you started working in this field of work. There will be an exam, case studies and a few essays to complete before certification.
Prerequisite for this course is a Reiki Master or basic
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Master Degree In Energetic Spiritual Healing


... Forms Institute to get you ready and right into your own practice, or if you wish be a full-time teacher here at this school. All attunement, all accredited programs, all audios along with your own personal healings. This is a complete and thorough program in its own right; compared to others which only offer a few attunements and a few manuals there is no program out there like this!
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Protection Healing Therapist Accredited Program


...ing Therapist!
This program will certify you to be and practice Protection Healing work on your clients, friends, and family members! You will learn multiple ways to not only protect by also restore your energy with this comprehensive course to get you started working in this field of work. There will be an exam, case studies and a few essays to complete before certification.
Course
more...
Herbology Accredited Program


...Accedited Program
This program will certify you in the practice of Herbology. You will learn the basics of working with herbs and all that goes into this type of educational program. It is a comprehensive course to get you started working in this field of work. There will be an exam, case studies and a few essays to complete before certification.
Below you can see what you will be
more...
Crystal Healing Therapist Accredited Program


...ist Accedited Program
This program will certify you to practice Crystal Healing work on your clients, friends, and family members! You will learn the basics of working with crystals in this comprehensive course to get you started working in this field of work. There will be an exam, case studies and a few essays to complete before certification.
Below you can see what you will be
more...
Chakra Aura Meridian Accredited Program


...edited Program
This program will certify you to be and practice Chakra, Aura and Meridian work on your clients, friends, and family members! You will learn the basics of working with chakras, auras, and meridians from different formats. It is a comprehensive course to get you started working in this field of work. There will be an exam, case studies and a few essays to complete before
more...
Animal Communication Healing Accredited Program


...edited Program
This program will certify you to be and practice Animal Communication/ Healing work on your clients, friends, and family members! You will learn the basics of working with animals, attunments, and guided audio session. This course does include the Spiritual Animal Healer Program and the Animal Path Healing It is a comprehensive course to get you started working in this field
more...
From WebSpanish
Learn Spanish Online Advanced Level



Goals and Objectives
WebSpanish Advanced Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop an advanced level of competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the
more...
Learn Spanish Online Beginners Level



Goals and Objectives
WebSpanish Beginners Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop basic competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the contemporary cultural
more...
Learn Spanish Online Upper Basic Level



WebSpanish Upper Basic Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop upper basic competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the contemporary cultural context.
That
more...
Learn Spanish Online Intermediate Level



Goals and Objectives
WebSpanish Intermediate Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop intermediate competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the contemporary
more...
Learn Spanish Online Upper Intermediate Level



Goals and Objectives
WebSpanish Upper Intermediate Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet.
Its objectives are:
That students develop upper intermediate competence in oral and written comprehension and expression of the Spanish language.
That students learn the Spanish language within the
more...
From Leadership Management Institute
LMI Webinar Series
Today more than ever we need to perform smarter, faster and more focused. Discover how to tap into 10% more of your potential and create 400% return on effort. This special webinar will explore the techniques that LMI has used for over 40 years that you can put into practice to get immediate results.
Learn the LMI value
Uncover your productivity challenges
Identify ways to become more
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From SCMZone Network
APICS CSCP Online Practice Test at SCMZone Network
If you are preparing for the APICS CSCP exam, you must visit our website http://www. scmzone. 8m. com for Online Practice Tests. FREE demo available. No registration is required. Simply enter your email address and proceed to take the FREE demo test. Paypal accepted. You can try a FREE demo now.
SCMZone Network
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Online Practice Tests for Cetification exams
Certification in supply chain management such as APICS CSCP, CPIM as well as SAP certification made easy through our online practice tests. Try a demo online practice test on Supply Chain Management or SAP ABAP/ 4 or Java absolutely free. We offer online Practice tests on Supply Chain Management and SAP ABAP/ 4 certifications at very affordable prices. In this series, we have launched a Super
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Basic Supply Chain Management Practice Tests


Learn Basics of Supply Chain Management online through online practice tests. Easy to use and simple format for enhanced learning. Learn at your own pace and convenience. Absolutely free to try.
Try a demo session at http://www. scmzone. 8m. com/ quiz/ scm/ index. html
You do need require any registration to try the demo.
more...
SAP ABAP4 online Practice Tests
According to industry experts and the SAP official website, when you are SAP certified, you join a distinguished community of experts recognized throughout the business world.
We help you in achieving this goal through our Online Practice Tests at http://www. scmzone. 8m. com/ SAP/ . It is absolutely FREE to try the demo version. No registration is required. You can simply enter your email
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From Learn Skills
Internet as a Business Tool



The Internet can save you time and money, and it can
make you time and money. Whether you own a
business or work for one, being able to use the Internet
effectively is critical. This title offers two ready to deliver
courses covering the basics of how you can use the
Internet for selling, researching and communicating in
business.
more...
From Serebra Learning Corporation
NET Solution Vision and Requirements
To establish the steps and techniques needed to define a solution vision and gather and analyze requirements A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions
more...
Progressing through the Complex Sale Simulation
You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply
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Technical Support Essentials
These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to
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Internal Customer Service Conflict and Complaints Simulation
...nts Simulation has been designed to allow participants to practice handling customer service complaints within the relative safety of a learning environment. Over the course of the simulation, participants will apply their conflict-handling skills to overcome a host of obstacles and provide excellent internal customer service. Special emphasis will be placed on the participant's ability to
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Managing a Customer-focused Department Simulation
...aff. Over the course of the simulation, participants will practice a series of customer service management skills, encompassing the objectives of delivering the essentials of customer service, obtaining employee support, reviewing the service process, improving the service process, managing team performance, and empowering and motivating customer service providers. The Managing a
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Consulting with the Internal Client Simulation
Internal consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this
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The Support Center Service
This course is intended to instruct the learner in the Help Desk Institute's (HDI) basic levels of service commitments and attitude. Best practices, personal accountability, enhancing the image of the organization, and the work environment are covered. Individuals interested in the Help Desk Institute's (HDI) Customer Support Specialist (CSS) certification
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Project Human Resources Management Simulation
...eds. Over the course of the simulation, participants will practice a series of human resource management skills, encompassing the objectives of creating a Responsibility Assignment Matrix, creating a Staffing Management Plan, developing the project team, using empathy to gain commitment, resolving conflict, and staffing the project. The Project Human Resources Management Simulation comprises
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Final Exam Project Management for IT Professionals
Generally taken near the end of a program, Final Exam: Project Management for IT Professionals enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware.
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Project Management for Non-Project Managers Simulation
... designed to provide participants with the opportunity to practice project management skills in a secure, virtual environment before facing the challenge of an actual, real-world project. Over the course of the simulation, participants will be tested on the objectives of transitioning to project manager, managing an imposed project team, demonstrating effective leadership, monitoring project
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Project Management Professional Professional Responsibility
This course reflects on the principles of the PMP Code of Professional Conduct. It describes learners' responsibilities in their day-to-day practice of project management in terms of ensuring integrity, acquiring and sharing knowledge, and working with diversity. This course is part of the PrimeProject Management Professional series of courses.
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Project Management Overview


Project Management: Overview, the first of eight courses in this curriculum. After the completion of this course you will be able to put the five principal processes of project management into practice. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, planning, and implementation of projects of any size and scope. Professionals who need to
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Project Management Professional Certification Review
Project Management: Certification Review, is the last of eleven courses in this curriculum. After the completion of this course you will be able to know how best to prepare for PMP certification, be prepared for questions on the PMBOK knowledge area of project integration management, project scope management and project time management. The Prime-Project Management Professional curriculum
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Business Professionalism Simulation
...ism. Over the course of the simulation, participants will practice personal development skills, encompassing the objectives of taking initiative, collaborating on goals, aligning priorities and goals, demonstrating a positive attitude, reacting positively to criticism and feedback, and being assertive. The Business Professionalism Simulation comprises two scenarios and is based on the SkillSoft
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Dealing with Conflict in the Workplace Simulation
...place Simulation will provide you with the opportunity to practice skills for coping with conflict and putting it to work for good. Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared. Above and beyond all the skills you can possibly learn for coping with conflict,
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Managing Conflict in the Workplace Simulation
Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared to manage the fallout. Above and beyond all the skills you can possibly learn for managing conflict, effective communication skills will prove to be the most beneficial. Without open lines of honest communication in
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Effective Listening Skills Simulation
...cessful communication requires great skill, awareness and practice. In the course of this simulation, you will attend a day-long seminar, studying the topic of Effective Listening Skills through various exercises, lectures, quizzes and small-group activities. The day's events will be guided by an instructor, and your fellow conference attendees will be business professionals from various fields
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Coping with Criticism and Feedback
...nks the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with a powerful approach that enables you to deal effectively with criticism and feedback. You will learn how to seek feedback from those best able to help you, and how to deal with feedback, regardless of how it is given. Finally, you will learn how to make positive use of
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Presenting Your Case
Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It
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Creating Successful Solutions Implement Solutions Decisively
This course presents several proven methods to help managers take control of a project to put decisions into practice. All levels of professionals who supervise the performance of other staff members.
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Models for Managing Technical Professionals
Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of
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Mentoring Essentials Simulation
... professional problems. During this first month, you will practice: supportive listening, giving effective feedback, guiding by asking questions, advocating for your protege, maintaining professionalism through problems, and much more. The simulation is based on the SkillSoft series Mentoring Essentials and contains links to the following SkillSoft courses: MGMT0251, MGMT0252, and MGMT0254.
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Making Cross-generational Teams Work
Teams in the modern workplace may include members from as many as four different generations. For a team to work effectively, its manager must understand generational distinctions. Individual team members may subscribe to different values, practice different work habits, or seek different goals. Lessons in this course cover the benefits and challenges of teaming silent generation, baby boom
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Leading the Workforce Generations Simulation
The twenty-first century marks a new development in the workplace. Technology has changed the way we do business. We are faster, busier, and more knowledgeable. Not only do we have vast technological resources available to us; we are also the first to have personnel resources. The workforce today has seen and experienced the world change in different ways. It would not be uncommon for one worker
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Employee Compensation HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and
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Human Resource Development HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help
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Final Exam Accounting 101
Generally taken near the end of a program, Final Exam: Accounting 101 enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware.
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Final Exam Accounting 102
Generally taken near the end of a program, Final Exam: Accounting 102 enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware.
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Final Exam Advanced Business Finance
Generally taken near the end of a program, Final Exam: Advanced Business Finance enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware.
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Defining and Mapping the Six Sigma Process
... focus by using a variety of map types. Finally, you will practice reading maps to learn how to recognize and avoid the roadblocks that stand between you and your destination. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title, and interest in Six Sigma belong to Motorola. Candidates for Black Belt certification; managers/executives overseeing personnel involved
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Total Productive Maintenance TPM
How do you ensure that the maintenance requirements of physical assets are met as cheaply and effectively as possible? The goal is to reduce downtime and minimize maintenance costs. Total Productive Maintenance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to
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Final Exam Six Sigma Foundations
Generally taken near the end of a program, Final Exam: Six Sigma Foundations enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware.
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Final Exam Lean Manufacturing
Generally taken near the end of a program, Final Exam: Lean Manufacturing enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware.
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Rightful Termination
One of the most difficult things you will do as a manager is to tell an employee that his or her working relationship with the company must end. When you take this course, you will learn specific steps to follow when terminating someone's employment due to layoffs, performance problems or misconduct. You will then have the opportunity to apply what you've learned in a role play. Of course, the
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Documenting Discipline
Disciplinary action in the workplace is a delicate matter. A serious conflict between manager and worker can give rise to a lengthy grievance procedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or failure to satisfy job
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Equal Employment Opportunity EEO
Think about the last time you were in an interview. Did you pay attention to the types of questions being asked? If not, you may have offered or requested information prohibited under anti-discrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges of unfair discrimination. In this course, you will learn the Equal Employment
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Family Medical Leave Act FMLA
Have you or a family member ever been seriously ill and needed to take medical leave? Did your employer give you the leave you deserved without it affecting your job? It is essential to understand the law of the Family and Medical Leave Act (FMLA) in order to protect yourself from losing your job or benefits. FMLA is only relevant to U.S. based employers and their U.S. based employees. In this
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General Coding Best Practices
To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software
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Object-oriented Coding Best Practices
To outline the best practices for defining and using classes, and determining how best to use inheritance or its alternatives Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software
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Developing an Application Using User-Centered Design
To conduct user research and to design effective user interface and interaction elements This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.
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Testing and Instrumenting C Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET
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Testing and Instrumenting VB NET Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET
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Developing NET Specifications Strategies and Conceptual Design
To define development and operations strategies and derive the conceptual design A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions
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Final Exam ANSI C Programming
Generally taken near the end of a program, Final Exam: ANSI C Programming enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware.
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Win2000 Professional Installing and Upgrading
... Windows 2000 Professional, and you will have a chance to practice installing Windows 2000 Professional. Finally, you will learn about the common causes for, and solutions to installation problems, and you will become capable of upgrading earlier Windows operating systems to Windows 2000 Professional and troubleshooting installation and upgrade failure problems. The course addresses the
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Win2000 Server Installing and Upgrading
...alling Windows 2000 Server, and you will have a chance to practice installing Windows 2000 Server. Finally, you will learn about the common causes for, and solutions to installation problems, and you will become capable of upgrading earlier Windows operating systems to Windows 2000 Server and troubleshooting installation and upgrade failure problems. Related Exam: Microsoft Exam #070-210:
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Planning Implementing and Maintaining User Computer and Group Policies and Strategies
To identify the criteria involved in designing and implementing a policy strategy for any network designed according to best practice protocols Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003
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OS 390 Assembler Language Programming Intermediate
...practice in the use of the standard assembler language instructions. The course covers executable instruction and practice in the use of the standard assembler language instructions. In addition, the course covers executable instructions for data manipulation including loading and storing data, moving data in main storage, bit manipulation, binary and decimal arithmetic, data conversions, and
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Cisco ONT 1 0 TCP and QoS Traffic Management and Mechanisms
To recognize how TCP and QoS support traffic management and optimization, and how their mechanisms are implemented Individuals preparing for the Cisco Certified Network Professional CCNP and the Cisco Certified Design Professional CCDP certifications; senior-level network support professionals, network administrators, network engineers, network managers, systems managers, or network designers
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802 1x Port-based Authentication and Best Practice
To recognize how to configure 802.1x port-based authentication and recommend a best practice for threat mitigation The primary target includes network designers, network administrators, network engineers, and system engineers.
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Cisco BCMSN 3 0 Defining Virtual Local Area Networks VLANS
To identify how various technologies are best implemented within the Campus Infrastructure module and configure VLANs on access switches to confine traffic to individual VLANs in accordance with the Campus Infrastructure module design Network administrators, network engineers, network managers, systems managers, or network designers.
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Electrostatic Discharge Safety Training
This course will provide a basic understanding of static electricity, and how to provide protection from static electricity. The information in this course will focus on the identification, assessment, and control of static electricity for purposes of preventing fires and explosions. Primarily engineering, safety, and maintenance personnel whose responsibilities include determining and correcting
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Information security and the Internet
To demonstrate how to use the Internet and e-mail securely Business users requiring an introduction to information security best practices
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Managing People : Your Coaching Style


If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. When you coach you'll adopt a particular coaching style: you'll use
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Apply the Theory: The Ford Motor Company Case Study


Operations planning and Operations Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of Operations Manager one
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Recruitment & Selection Series: Interview Practice


If you are judged on the success of your team, it's in your interest to hire the best people for the job. But when you're interviewing eager candidates, how do you know if the person who seems so ideal will actually deliver? Structuring interview questions effectively is a valuable skill to acquire, if you want to gain the most out of an interview. One method of doing this is with the "Question
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Assertivness Skills Series: What is Assertiveness


The ability to communicate clearly is an essential business skill. People produce their best work when they communicate openly, honestly and with respect. But when stressful situations arise, even the best communicator may behave like a steamroller or a snivelling wreck. Assertiveness can enhance the communication skills that lead to peak performance; aggression can give way to healthy,
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Literacy Skills for Business - Best Practice for Business


Literacy Skills for Business This course helps to make everyday written business communication more purposeful, correct and efficient. It is aimed at Business people and will instruct in skills often forgotten since the 'O' Level/GCSE English Language days. It is full of handy hints and do's and don'ts for everyday written English. Because of it's modular approach, users can choose to strengthen
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KAZ (Keyboard AZ) Typing Tutor


...approach to learning is to cut out the unnecessary boring practice drills, exercises, finger analysis and games found in other typing tutors and to focus on a revolutionary simple method that allows learners to quickly learn, drop the product and get on with their work. In this ever-changing and challenging economic climate employees' skills have never had a more direct impact on the bottom
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Cisco Interconnecting Network Devices Part 1: Establishing Workgroups


...s (ICND 1.0). In this series, the concepts, commands, and practice required to configure Cisco switches and routers in multiprotocol internetworks are covered. Installation, configuration, and troubleshooting information and practice that technical support people require to install and configure Cisco switches and routers are also explored. This course covers internetworking basics, cabling and
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Cisco Interconnecting Network Devices Part 2: Configuring Switches


This course is the second in a four-part series that is based on Cisco Systems' instructor-led training, Interconnecting Cisco Network Devices (ICND 1.0). In this series, the concepts, commands, and practice required to configure Cisco switches and routers in multiprotocol internetworks are covered. Installation, configuration, and troubleshooting information and practice that technical support
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Cisco Interconnecting Network Devices Part 3: Configuring Routers


This course is the third in a four-part series that is based on Cisco Systems' instructor-led training, Interconnecting Cisco Network Devices (ICND 1.0). In this series, the concepts, commands, and practice required to configure Cisco switches and routers in multiprotocol internetworks are covered. Installation, configuration, and troubleshooting information and practice that technical support
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Cisco Interconnecting Network Devices Part 4: Connecting to WANs


This course is the last in a four-part series that is based on Cisco Systems' instructor-led training, Interconnecting Cisco Network Devices (ICND 1.0). In this series, the concepts, commands, and practice required to configure Cisco switches and routers in multiprotocol internetworks are covered. Installation, configuration, and troubleshooting information and practice that technical support
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Cisco Building Multilayer Switched Networks Part 2: VLANs


This part of the course deals with VLANs, Transparent Bridging, and the Spanning Tree Protocol in a VLAN Environment. While the first portions of this part of the course may be a refresher for the most advanced students, it is expected that the latter portion of this course will be new to all those in it. In particular the Spanning Tree Protocol in a VLAN environment and scalability issues will
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Cisco Installing and Maintaining Routers Part 3: 7000, 7200, and 7500 Series


In Cisco 7000 Router Family System Messages and Commands section of the course, students are practice interpreting online module insertion and removal messages. Students also use commands to display system and card status or information. This section helps students develop skills in recognizing and interpreting common system messages. Students also using Cisco IOS software commands to load files
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Business Writing: Creating Effective Proposals


Business Writing: Creating Effective Proposals prepares participants to develop powerful proposals that effectively market an organization's products and services. Participants learn about two different types of proposals-letter and formal-and practice creating the major components of each.
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Financial Management: Understanding Financial Statements
In Financial Management: Understanding Financial Statements, participants develop an in-depth understanding of the purpose and uses of each of four financial statements-the income statement, the balance sheet, the cash flow statement, and the statement of stockholders' equity-and practice preparing and interpreting each of these tools.
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Oracle Applications 11i General Ledger: Set Up
...a calendar, and currencies. Simulations allow students to practice tasks such as creating, adjusting, and posting different types of journal entries, producing budgets, entering intercompany transactions, and preparing standard and custom financial reports. Lastly the course introduces learners to the features of OGL and the procedure for logging on to Oracle Applications, and the concepts and
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Microsoft Windows 95 Fundamentals
This is the first of a series of multimedia self-paced learning courses in Windows 95 and related Microsoft application products. You will learn to use key functions of Microsoft s Windows 95 operating system. The instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at
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Microsoft Windows 95 Advanced Topics
This multimedia self-paced learning course will explore advanced features of Windows 95. The unique Skill Builder instruction utilizes text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key skills and guide you back to
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Microsoft Word for Windows 95 Fundamentals


This multimedia self-paced learning course will instruct you on working with the latest release of Word for Windows 95. Users will see how they can apply the skills taught to their own documents in their workplace. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and
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Microsoft Word for Windows 95 Advanced Topics


...der instructional approach uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery tests at the end of each unit allow you to verify your
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Microsoft Excel for Windows 95 Fundamentals


This multimedia self-paced learning course will show how Excel 95 can make everyday tasks simpler and less time consuming. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key
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Microsoft Excel for Windows 95 Advanced Topics


This multimedia self-paced learning course will instruct you on working with the advanced skills of Excel 95 necessary to maximize your productivity. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify
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Microsoft PowerPoint for Windows 95 Fundamentals


This multimedia self-paced learning course will instruct you to perform key PowerPoint functions to create eye-catching presentations. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your
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Microsoft Access for Windows 95 Fundamentals


... Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery tests at the end of each unit allow you to verify your
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Microsoft Project for Windows 95 Fundamentals
... Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery tests at the end of each unit allow you to verify your
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