Practices Telephone Seminars

ITIl V3 SOATraining In Bangalore Contact Service Desk1800-200-2003 ...lots for the programme. ITIL ® is collection of good practices in IT Service Management, developed by OGC and supported by publications, qualifications and an international user group. The course will guide the design, development and use of training materials as well as training aimed at raising individual's understanding of, and competence in, IT Service Management as described in the  more...

First Company in India to Deliver all ITIL V3 Intermediate Module Training QLogy 1800-200-200-3 ...s and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy takes pleasure to announce next ITIL V3 a Operation Support and  more...

Conducting Successful HR Audits ...d risks of misaligned, mismanaged and unlawful employment practices become more obvious, organizations are increasingly turning to HR audits to help them align human resource management with business objectives, to measure the impact and results of HR activities, to assist in performing due diligence and to help ensure compliance. To help you improve the effectiveness of your HR auditing  more...

Effective Auditing of Physicians' Documentation ...aud, waste and abuse heightens the awareness of physician practices, both large and small, of the increasing scrutiny of physician documentation to support billings. In the past, audits are performed and physicians were lectured but all too often little improvement was noted. How can practices efficiently and effectively audit physician services? If we audit and have a bad result, what are the  more...

Litigation Support for Paralegals ...een changing over the years to include litigation support practices; although faculty applies direct professional lessons to the coursework and graduates are prepared to enter their chosen careers; the day to day work flow relating to litigation support activities is usually learned on the job as the need arises. This live audio conference helps paralegals understand the work flow associated  more...

E-Discovery: Subpoenas and Non-Party Production Issues Benefits21st century discovery cuts a broad swath as to electronically stored information (ESI). As the volumes and locations of ESI continue to increase, the discovery universe is typically dominated by ESI. As more and more data storage gets outsourced, a litigating party and its counsel must be agile enough to address a growing number of electronic discovery (eDiscovery) issues and to know how  more...

What You Need to Know About Section 404 Permits ...le and cost. In today's atmosphere of changing regulatory practices, particularly with respect to the determination of federal jurisdiction, it is critical to understand how the Corps administers its regulatory programs. This live audio conference will help you understand how the federal wetlands program works, introducing you to the field or filling in the gaps if you are already working in  more...

Best Practices for Motivating Students BenefitsIf you're tired of struggling to work successfully with unmotivated, bored, and disinterested children and teens, then you will want to be part of every minute of this live audio conference. This program is packed with dozens of innovative, ready-to-use, more effective strategies to turnaround unmotivated students in grades Pre-K through 12. These techniques are real-world, practical  more...

Voyage to Discovery: Using Interview and Witness Behavioral Analysis ... to optimize a particular line of questioning? The best practices often benefit from multidisciplinary perspectives. The approaches offered in this live audio conference are useful to anyone wanting to enhance the effectiveness of their interview and behavioral analyses techniques. These procedures can be applied to interrogations, depositions, assessments, trail testimony and other forms of  more...

Voyage to Discovery: Using Interview and Witness Behavioral Analysis ... to optimize a particular line of questioning? The best practices often benefit from multidisciplinary perspectives. The approaches offered in this live audio conference are useful to anyone wanting to enhance the effectiveness of their interview and behavioral analyses techniques. These procedures can be applied to interrogations, depositions, assessments, trail testimony and other forms of  more...

A Regulatory Update on Unclaimed Property Compliance BenefitsWho within your company is responsible for ensuring compliance with the various state unclaimed property laws? Is your company currently undergoing an unclaimed property audit? If you are struggling to find the answer to these important compliance questions, this live audio conference is for you! Believe it or not, there are still many companies who are unfamiliar with the various state  more...

Best Practices for Preventing and Responding to Cheating in Your Classroom and School BenefitsCheating in school is a widespread and complex problem. Recent news has included reports of hundreds of high school seniors in a Texas school obtaining test questions prior to a final exam in English, students in New York paying others to take their SAT tests, and students in a California high school obtaining test questions from textbook test banks restricted to teachers' use. Research by  more...

Best Practices in Networking and Referral Generation BenefitsReal estate is a relationship business. Without developing techniques to foster long-term business relationships, you cannot succeed in the new age of global competition. Studies conclude that effective networking both face-to-face or via the Internet is not easy even for the seasoned professional. This live audio conference will help you learn the strategies to guide you through the  more...

Best Practices in Networking and Referral Generation BenefitsReal estate is a relationship business. Without developing techniques to foster long-term business relationships, you cannot succeed in the new age of global competition. Studies conclude that effective networking both face-to-face or via the Internet is not easy even for the seasoned professional. This live audio conference will help you learn the strategies to guide you through the  more...

Anatomy of a Will Contest: How to Succeed at Trial ...am will cover: The common grounds to contest a will; best practices in investigating and gathering evidence; issues in estate administration while the will contest proceeding is pending; and trial tactics and evidence issues. Armed with these insights and knowledge, a litigator has an advantage in approaching the complicated and emotional world of estate litigation - and winning. This program  more...

Creating and Using a Salary Increase Matrix ...ference will discuss the concept, implementation and best practices associated with a merit matrix. Implementing a merit matrix is one of the easiest and most direct ways to link pay with performance and manage turnover. Sharing of pitfalls that many companies encounter when implementing a matrix and how to avoid them will be addressed. The live audio conference will provide insight into  more...

E-Verify Requirements and Best Practices BenefitsE-Verify is an online system that allows employers to check the work status of new hires by comparing information from an employee's Form I-9 against Social Security Administration and Department of Homeland Security databases. Although initially implemented as a voluntary program, many states now require the use of E-Verify. Additionally, many federal contractors are also required to use  more...

Avoiding the Pitfalls of Scope Creep on Construction Projects ...ts. You will benefit by receiving tools and learning best practices to proactively avoid, timely detect and identify, and manage and mitigate the impact of scope creep. Learning Objectives: - You will be able to describe what scope creep is and why it is bad for your project. - You will be able to discuss contract language. - You will be able to identify project control and reporting tools. -  more...

Protecting Attorney Work Product in Communications With Experts Under the Amended Federal Rules ...rt to avoid unnecessary discovery disputes and litigation practices that waste significant costs. Learn how the new rules are being applied in practice, and the significant impact they have on discovery into communications between lawyers and experts and drafts of expert reports, among other areas. This live audio conference also will discuss whether the new rules, as intended, will allow  more...

Collaborative Delivery Method Fundamentals ...d collaborative approaches and some of the early emerging practices from the newer integrated project delivery approaches. Learning Objectives: - You will be able to review project delivery methods. - You will be able to identify IPD and other collaborative project delivery approaches. - You will be able to discuss collaborating without a multi-party contract. - You will be able to explain  more...

Powers of Attorney: Medical Records Release Concerns ...practices understand that each day personal health information is transmitted in various forms between hospitals, doctors, attorneys, insurance companies, patients and their lawyers and families. With increasing reliance on electronic medical records health information can be transmitted with minimal effort. However, health information requests become more confusing and less streamlined when  more...

Charitable Remainder Trust Fundamentals BenefitsNinety percent of Americans give to charity regularly. If you don't discuss charitable planning with your clients, you are forfeiting potential business to your competitors. Charitable remainder trusts help your clients combine their estate, tax and financial planning with their charitable dreams. This live audio conference will explain how you can implement charitable remainder trusts  more...

Essential Discovery Skills for Paralegals BenefitsNavigating the electronic discovery process is more critical than it ever has been before. Not only are data volumes skyrocketing, but judges are increasingly focused on evaluating parties' e-discovery efforts from preservation through to production. Indeed, the discovery stage of a matter often determines the outcome of the case, driving the parties toward settlement or trial. In light  more...

NEPA: Understanding the Basics ...lly understand the regulations, legal interpretations and practices for properly complying with NEPA. Thus, there are many mistakes in implementing the law. This live audio conference will identify some of the most common mistakes made under NEPA and reveal the best ways to avoid them. You will get practical advice for preparing useful and legally sufficient NEPA documents. This program is  more...

Best Practices in Nursing Documentation: Writing Effective and Legal Proof Notes BenefitsLong gone are the days that nurses and other health care providers hand-wrote cryptic notes on essay paper-like chart pages that rarely were ever looked at again. Long gone, also, are the days that physicians would only look at labs, reports and other physician's notes, expecting the nurse to call to the physician's attention anything important about the patient so they didn't have to read  more...

Response to Intervention: Addressing Emerging Issues ...chnical solution of new tests, curricula or instructional practices, careful consideration is needed to achieve positive results. This live audio conference will provide an overview of the important concepts and resources that support a state and district's implementation. Learning Objectives: - You will be able to review three models of RTI and implementation components. - You will be able to  more...

Storm Water Pollution Prevention Plans (SWPPP): Developing a SWPPP and the New EPA Storm Water Rules ...SWPPP or MS4 program and incorporation of best management practices. This live audio conference will inform you about regulatory compliance with NPDES storm water discharge regulations and provide information for development of an effective SWPPP. Information provided in this audio conference will assist you in developing SWPPPs for construction sites. Further, enforcement examples will be  more...

User Requirements and Specification Fundamentals BenefitsPoorly written requirements often result in the customer not getting what the customer wanted or needed. In worst case scenarios, the final product doesn't solve the problem or produce anything of value for the customer. The result is money and time wasted. This live audio conference helps those responsible for purchasing products or getting the right thing built generate requirements  more...

Telecommuting: The Next Wave of Wage and Hour Litigation BenefitsTechnological developments have resulted in a substantial increase over the last several years in the number of employers offering telecommuting as an alternative work arrangement, and the number of employees who choose it. Although telecommuting arrangements can be beneficial to employers and employees, many employers have failed to adequately meet many of the legal compliance and  more...

Battle of the Forms and Managing the Contracting Process ...practices are critical to ensuring that contracts are made on acceptable terms. Ineffective practices can lead to a failure to achieve required terms or worse, a contract on terms that are contrary to one's objectives. Our fast-paced world increases the pressure as it is very easy for conflicting terms to be exchanged electronically without a complete meeting of the minds of the prospective  more...

Understanding and Complying With Disclosures Under Rule 26(A) BenefitsElectronic discovery has fundamentally altered both the corporate and legal worlds. The discovery and production of electronic records is now expected by litigants and courts alike. You will learn about the amended federal rules relating to electronic discovery and recent case law interpreting these rules. This live audio conference will also discuss benchmarking data that assesses how  more...

Creating Successful Employee Surveys ...es to improve their employment brand; identify employment practices problem areas; improve employee relations, morale and teamwork; enhance employee commitment and engagement; and assess the implementation and effectiveness of HR management systems and processes. In today's economy and workplace, this however is just the starting point. Identifying the drivers of employee engagement and  more...

Electronic Control Weapon and Legal Liability ...ining to the use of ECWs. Familiarize yourself with 'best practices' responses, uses of ECWs and how to properly document proficiency, forensic investigations and techniques for writing reports and providing testimony. Hear about a model use of force - ECW policy that will protect your officers, your agency and your citizens, and learn how a comprehensive policy and training system will  more...

Document Retention and Destruction Policies for Financial Institutions ...out understanding the risks of inconsistent or antiquated practices. While Sarbanes-Oxley has clarified the responsibilities of certain financial institutions, Sarbanes-Oxley is only a portion of the document universe. This live audio conference will help you navigate the complex universe of document retention rules. Perhaps more importantly, however, this audio conference will explain the  more...

Best Practices to Modify Electronic Health Records While Maintaining Record Integrity ...o conference will help you ensure that you have the right practices in place to ensure the integrity of records. Issues of creating a sound legal record are discussed, and the impacts of not maintaining record integrity are explained. The live audio conference discusses the kinds of changes that may be made and issues each kind can create. The necessary policies and procedures are discussed,  more...

Electronic Contracts: Best Practices and Legal Implications BenefitsThe legal landscape affecting the enforceability and proper use of electronic contracts continues to change. While such contracts are now widely used, certain issues remain unsettled, including unilateral modification of contracts and attribution of electronic signatures to a particular user for enforceability issues. Jason Epstein, William Norton and Geoffrey Vickers will provide  more...

IRS Guidelines for Good Governance for 501(c)(3) Organizations BenefitsGiven continued congressional scrutiny of whether tax-exemption is a worthy federal subsidy for any type of tax-exempt organization, proper governance and accountability to the local community are key factors that may distinguish the tax-exempt sector from the taxable sector. The Internal Revenue Service, the press and others have linked the need for good governance to the quest for  more...

When Words Get In The Way: FDCPA Claims Based On Collection Letters ...inst debt collectors pursuant to the Fair Debt Collection Practices Act and the best defenses against such claims, a discussion of recent cases involving claims emerging from the language and format used in collection letters, and practical do's and don'ts to avoid common FDCPA violations. This live audio conference is designed for attorneys, credit and collection managers, presidents, vice  more...

How to Develop an Effective Mentoring Program ...y focusing on specific tasks described in 'mentoring best practices.' Addressed in chronological order, the tasks are: planning, recruiting, screening, training, matching, monitoring, and evaluation. The facilitators will also discuss the training materials and documentation needed for successful mentoring efforts. After this conference, you will have a much better understanding of the steps  more...

Pupil Records: Best Practices Concerning Access, Release, Content and Storage of Educational Documents BenefitsSchool districts frequently receive requests for access to student records from state agencies, federal agencies, parents and members of the public. This live audio conference will provide school officials, parents, school staff and school lawyers with an overview of the laws relating to access, release, content and storage of student records. The live audio conference will define the  more...

Using Travel Policy to Control Costs ...am will gain a high level of understanding about the best practices in travel management, so they can manage the balance between the competing strategic goals of service, savings and safety. Because a well-structured travel policy addresses the key components of successful travel management, we will describe best practices regarding travel agencies; reservation processes; and class of service  more...

All You Need to Know About the Fair Debt Collection Practices Act but Didn't Know to Ask ...standing and learning more about the Fair Debt Collection Practices Act, who is affected, what debts are covered, who enforces it and how you can collect more money while following the law. Failing to properly train collectors is a top reason companies get sued. Don't let this happen to you, learn as much as you can about what constitutes a violation of the FDCPA and how you can avoid making  more...

Bikeway Design Principles, Planning, and Best Practices BenefitsBicycling is gaining popularity in the United States as a recreational activity and a utilitarian mode of transportation. By expanding their bikeway networks, cities throughout the US have increased bicycle ridership and broadened the transportation options available in their community. However, significant barriers to bicycling keep many could-be riders off of their bikes. Additionally,  more...

Best Practices for Managing Large Classrooms ...a condensed system of preventative classroom management practices to address today's complex students. An ecological model of practical, research-based interventions is presented to create a functional classroom that maximizes student achievement and accountability. Field-tested in dozens of elementary-secondary schools, suburban to urban locales, these techniques promote academic readiness,  more...

Legal Implications of Doing Business on the Internet ...and how they can be used to minimize online threats. Best practices to safeguard domain names, copyrights, trademark rights, data security, and privacy will be reviewed. This program is critical for businesses who are developing and growing online brands. This live audio conference is designed for attorneys, presidents, vice presidents, business owners and managers, controllers, directors, web  more...

Screening Unemployed Job Applicants: Pros and Cons to Consider ...t risks of the most common background screening tools and practices, with particular focus on consideration of unemployed applicants. This live audio conference will explore recent EEOC focus and emerging trends and best practices, along with the growing use of social media and internet tools. Given the growing number of failure to hire claims in today's challenging job market, the increasing  more...

Social Networking and Electronic Communications: Issues for Public Schools BenefitsYou will examine teacher and student use of social media and social networking, and the intersection of individual rights with the school's authority to regulate the school environment. You will learn how student and employee policies should address teacher and student use of social media, including discipline of teachers and students, respectively. During this live audio conference, we  more...

Legal Issues Surrounding the Utilization and Maintenance of Computerized Medical Records ...s are beginning to implement EHRs in their facilities and practices. Despite federal regulations that permit certain donations of EHR technology, the implementation and ongoing use of EHRs is expensive and raises many legal concerns. This live audio conference will identify the key legal issues and pitfalls associated with using and maintaining EHR systems, with an emphasis on potential  more...

Understanding UCC Article 9 Foreclosures BenefitsCurrent market conditions pose an alarming rate of defaults on commercial loans not seen in years. With defaults commonplace and secured creditors facing challenges in protecting their interests, foreclosing on assets under UCC Article 9 may be the right option. If appropriate, a public auction, private sale or friendly foreclosure under Article 9 may provide a quick and relatively  more...

De-Mystifying The Excel(R) Real Estate Pro-Forma ... modeling with Excel . - You will be able to explain best practices for inheriting a model. This audio conference will be displayed for attendees via GoToWebinar's interactive component, for which Lorman will provide access and installation instructions in advance. GOTOWEBINAR is a registered trademark of Citrix Online, LLC and this event is not sponsored by or affiliated with Citrix Online.  more...

CPM in Construction Management: Preventing and Measuring Delays ...poraneous schedule. - You will be able to review key best practices essential to early identification and quantification delay. - You will be able to identify the strengths and weaknesses of different approaches to measure delay. - You will be able to define a schedule to identify and measure delay. This audio conference is designed for project managers, construction managers, contractors,  more...

2011 Affirmative Action Compliance Update ...of recent changes to the regulatory requirements and best practices that affect each aspect of your plan and related forms. If a letter from the OFCCP is in your mailbox today, are you confident that your plan will pass muster? This audio conference will help you identify areas for improvement in your plan and compliance efforts, and to become familiar with the OFCCP's current audit practices  more...

Current Issues in Sales and Use Tax Reserves ...practices remain a real concern for corporate tax departments. This uncertainty is heightened by proposed changes to ASC 450 (fka FAS 5) which could require enhanced disclosure of certain loss contingencies, including sales and use tax reserves. When evaluating whether a loss contingency may exist in today's business and regulatory environment, all aspects of sales and use tax compliance  more...

Microsoft Project Best Practices: What's New on the Desktop BenefitsOver the past two decades, Microsoft Project has evolved into the industry leading desktop project management tool. With each new release, Microsoft Project provides new and enhanced features designed to assist with managing construction projects and in a manner that allows more time for managing projects and less time working Microsoft Project. Over the past few years, the Microsoft  more...

Best Practices for Inspection, Maintenance, and Repair of Small to Medium Size Dams BenefitsDams provide many benefits, such as water supply, flood control and recreation. Like all infrastructure systems, dams require upkeep. Without the proper inspection, maintenance and repair the benefits provided by a dam can be diminished; or in the worst case a dam can fail, resulting in loss of life and/or property damage. With proper maintenance and repair dams can function well and  more...

LEED Credits That Don't Break the Bank! ...e and rebate programs. By examining common mistakes, best practices, and how the many available incentives fit into LEED requirements, you will learn how to layer and maximize financial opportunities without sacrificing LEED points or building performance. Learning Objectives - You will be able to discuss USGBC and LEED Rating Systems. - You will be able to review the landscape of available  more...

Current Issues in Legal Holds: Are You Prepared? BenefitsIf there ever was a honeymoon on preserving discoverable documents and data for litigation ... it's over now. The stakes are higher than ever, and so are courts' expectations for parties and their lawyers. Organizations simply must have in place a compliant legal hold process that effectively preserves discoverable documents and data. This audio conference will help you understand the  more...

Electronic Data, Discovery and Document Storage BenefitsDo you find yourself dreading your next e-discovery matter? Would you like to develop a road map that will guide you through the maze of collecting, processing, reviewing and producing electronic data? This audio conference will help you to develop a well-crafted discovery plan, intelligently set a budget, identify the sources of electronic documents, use best practices for data  more...

Brownfield Redevelopment and LEED in 2010: What Happens When You Mix Green and Brown? ...ontributing factors to ROI of the maturing green building practices on brownfields. Many professionals in the real estate investment business have witnessed how the redevelopment of brownfields has increased over time due to the market realizing the ability to make a return on investment on contaminated properties. In effect, the value of a cleaned-up property is no longer stigmatized by  more...

Workers' Compensation Handbook Best Practices BenefitsMinimizing workers' compensation abuse and controlling the costs of legitimate claims is a daunting task. In this difficult economy, it is essential you take every step you can to reduce your workers' compensation exposure and costs. This 90-minute audio conference is geared to provide you with the best handbook practices - policies, procedures and techniques - for staying in control of  more...

Recent Developments in Employer Liability for 401(k) Investments ...e not prepared! This teleconference will provide a best practices review and overview of ERISA fiduciary concepts that impact the way your 401(k) plan is structured and operates, with a focus on fees and expenses, and the new class action lawsuits. You'll learn about the issues facing 401(k) sponsors and everyone involved in a clear, easy-to-understand format to permit sponsors to better  more...

Best Practices in Performance-Based Service Procurement BenefitsPerformance-based service procurement is a commercial best practice for many types of service procurements. The General Accountability Office says performance-based procurement is the government's primary resource for correcting problems in service procurement. In both the public and private sectors, it benefits the buying organization in many ways when done right. Performance-based  more...

Competitive Public Bidding and Public Contract Code in Florida ...tutes and ordinances. - You will be able to identify best practices in public procurement. - You will be able to explain recent bid protest cases. - You will be able to recognize award and evaluation issues. This teleconference is designed for attorneys, presidents, vice presidents, purchasing professionals, construction and project managers, administrators, city officials, engineers,  more...

Implications of the First Investigations Under the FTC Guides for Endorsements and Testimonials in Advertising BenefitsThe benefits of word of mouth and viral marketing via blogs, Twitter , Facebook and other social media platforms are undeniable. These emerging technologies are rapidly taking hold in corporate America and are radically changing the marketing landscape. In an effort to stay current with the way consumers obtain product information, the Federal Trade Commission has, for the first time since  more...

Construction Joint Ventures: Benefits and Pitfalls ...dual joint venturers. This teleconference focuses on best practices for the formation, structure and on-going governance of joint ventures, and emphasizes the decisions and safeguards that minimize the possibility of joint venture disasters. Learning Objectives - You will be able to define key economic terms of a joint venture. - You will be able to explain joint venture governance. - You will  more...

Commercial Loan Stress Testing Fundamentals ...f stress testing into their loan portfolio administration practices. You will learn how to apply stress testing techniques to your commercial and commercial real estate portfolios, and integrate stress testing into your enterprise risk management function as it pertains to contingency planning and capital adequacy. This teleconference is designed for presidents, vice presidents, loan officers,  more...

Handling Paid Leave Requests in New Jersey ...cently enacted regulations. We will discuss best employer practices for complying with these newly enacted paid leave requirements. Lastly, we will review the processing of paid leave requests under employment policies in handbooks, and discuss how such policies can be structured to run both unpaid and paid leave concurrently, consistent with federal and state law requirements. This is your  more...

Best Practices in Electronic Invoices and Electronic Payments BenefitsIt may seem impossible to escape the paper-heavy processes in your AP department and achieve the coveted paperless status, but pulling off this caper is not a feat reserved for only paper mavericks. Instead, we can show you there is a way to achieve a paper-free environment and realize your ROI. In this teleconference, e-invoicing architect Henry Ijams will discuss your options for a  more...

Ethical Collections: The Fair Debt Collection Practices Act and Beyond BenefitsCollecting money is increasingly challenging. One of the main rules of collecting is preventing the debtor from sidetracking the process. Never give the debtor ammunition to shoot back at the collector! We will show you how to avoid ethical and regulatory traps that can keep you from being an effective collector! We will guide you through the FDCPA, FCRA, ethical rules, trust account  more...

Recruiting on a Limited Budget: Proven Low and No Cost Tools and Approaches BenefitsThere is a long and established history of recruiting professionals being asked to accomplish more with less around the world. A June 2010 poll recently revealed that while 73 percent of organizations expected the volume of recruiting activity in their organization to increase significantly in the current year, only 18 percent received an increase in budget on par with the forecasted  more...

10 Employee Handbook Mistakes You Can't Afford to Make ...s in compliance with the latest changes and includes best practices. To avoid errors in this process, you will learn the top mistakes employers make and the keys to making the employee manual a valuable tool. The new governing legal standards will be discussed, as well as tips to making sure that often unforeseen difficulties are not encountered. This teleconference is designed for human  more...

Collection Disputes: A Good Defense Is the Best Offense ...ly creditors, to liability under the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. This teleconference is essential for you to ensure that you not only maximize your collection of accounts by avoiding delays caused by collection disputes, but also minimize your exposure to debtor lawsuits related to those same disputes. This teleconference is designed for attorneys,  more...

Best Practices in Managing FMLA Leave BenefitsEmployers are continually faced with the problem of FMLA abuse. Unfortunately, many employers are unaware of the tools at their disposal to effectively manage FMLA leave. This teleconference will help you understand lawful methods you can use to restrict unwarranted use of leave. You'll get a firm grasp of the most effective FMLA policies that may be instituted. Failing to adhere to FMLA  more...

Best Practices for MRO Purchasing BenefitsMany organizations lack thorough MRO purchasing strategies that are comprised of a guiding strategy and supporting tactics to achieve the goals that have been identified for the MRO purchasing function. This is often a significant opportunity to reduce operating cost and improve mean time to repair. This teleconference will help you understand and design the MRO purchasing system and  more...

Current Issues in Subcontracts and Teaming Agreements ...you take advantage of the latest developments, apply best practices to the clauses and terms incorporated into subcontracts and teaming agreements, and ensure that each party is properly attributed the compliance obligations and risks to which it is best suited. We will also explore recent developments in compliance obligations that may create more obligations on affiliates associated with a  more...

Strategies to Utilize Web 2.0 ...tanding Web 2.0 and provide insight into a number of best practices that explore a variety of strategies for leveraging the power of this technology as both a vehicle for creating an open line of communication and as a new tool to enhance productivity and people management strategies. Whether you're new to social media or just trying to figure out how to apply it to human resources, this  more...

Perpetual Pavement Design and Sustainability ...easingly important as the public demands more sustainable practices and economic considerations make sustainable solutions more attractive. Asphalt pavements are widely recognized as being sustainable because they can be recycled easily and effectively, but an even more sustainable practice is to ensure the long life of a pavement in place. Perpetual pavements may be the ultimate in sustainable  more...

Drafting Clear and Enforceable Contracts BenefitsCommercial contracts have become increasingly complex in our litigious society. Why can't contracts just be written in plain language with the common words (and sentence structures) we use in everyday conversation? The truth is - they can! This teleconference is an introductory course on drafting clear and enforceable contracts in a business environment - using language that everyone can  more...

Internet Research for Paralegals ...search methods. Our expert speaker will compare editorial practices of legal web site managers to those of print publishers to illustrate how internet-based legal research fits into the larger research picture. You'll learn about research principles and methodology by examining specific web sites for your problem solving utility. This teleconference will provide you with strategies for better  more...

EEO-1 Form: Reporting for 2010 BenefitsIn this interactive teleconference, you will learn the EEO-1 reporting requirements as well as practical, easy to use approaches to completing and submitting the EEO-1 report by the filing deadline. This engaging teleconference will also explain the EEOC's and OFCCP's systemic discrimination enforcement initiatives. From understanding the EEOC's and OFCCP's new focus on these issues to  more...

Avoiding Exposure Under The Illinois Wage Payment And Collection Act ...u paying your employees correctly? Maintaining proper pay practices has always been challenging due to the highly technical and often changing regulations in this area. Unfortunately, as the number of wage and hour lawsuits continues to spiral out of control, keeping abreast of the current rules and legal developments regarding pay practices has now become a matter of basic survival. The  more...

Climate and Energy Policy: Interpreting State, Regional and Federal Discrepancies ...ties that have been enacted, and the new technologies and practices coming into the market. Learning Objectives - You will be able to discuss EPA Actions under the Clean Air Act. - You will be able to identify regional greenhouse gas initiatives. - You will be able to recognize opportunities and potential burdens. - You will be able to explain incentives under the federal law for GHG  more...

Selecting Vendors: An Introduction to RFPs BenefitsThis teleconference is an introductory course for those who are just beginning to consider or use RFPs in their procurement process. It will provide you with a basic understanding of how requests for information and requests for proposals can be used to increase corporate procurement efficiencies and deeper vendor relationships. It will provide insights on best practices in Fortune 500  more...

Current Issues in Commercial Collections BenefitsThis teleconference is geared toward the practitioner involved in collecting commercial debts. Since the specific remedies available, and best practices, will vary from state to state, this is designed to provide a general overview of the various techniques and ideas to improve collection success. Attorneys, presidents, vice presidents, branch managers, loan officers, loan department  more...

Overdraft Opt-Ins: Protecting Your Bank Under Regulation E BenefitsIn response to public criticism and high-profile litigation relating to overdraft fees, the Federal Reserve Board revised Regulation E to give consumers the right to limit overdraft costs associated with certain transactions by giving consent or opting-in to a financial institutions overdraft program. Financial institutions must comply with the new regulation by July 1, 2010. This  more...

Best Practices in Digital Evidence Management: The Impact of Digital Evidence on Law Enforcement and Government Investigations ...ormation on emerging trends in electronic media discovery practices. You will have a better understanding of the litigation aspects of electronic media retention and destruction. This will include the scope of electronic media discovery, trigger mechanisms for electronic media retention, obligations of users and counsel, and potential civil and criminal sanctions for improper document  more...

Mortgage Fraud: An Epidemic BenefitsThe FBI recognized 2008 as the worst year ever for mortgage fraud. 2009 has seen the mortgage fraud epidemic spread even wider and deeper. This teleconference will focus on the most prevalent forms of mortgage fraud. Best practices for detection and prevention are outlined, with industry-specific recommendations for bankers, lawyers and mortgage professionals. We will conclude with a  more...

End of Employment Payroll Issues BenefitsThis will be a comprehensive look into issues that arise when an employee terminates. Topics that will be discussed will go from when an employee needs to receive their final pay to how an employee death's final pay best practices and taxation. This teleconference will cover special situations when an employee terminates such as benefit deductions, state minimum hours requirements and  more...

Avoiding the Risk of Subcontractor Default ...efault. Learning Objectives - You will be able to review practices for managing a subcontractor risk portfolio. - You will be able to explain the steps for managing a default. - You will be able to define strategies on prequalification procedures. - You will be able to identify financial benchmarks. Project managers, contractors, subcontractors, developers, principals, owners, suppliers,  more...

Protect and Collect - The Effective Use of Engagement Letters ...ry, including professional service firms, looking at best practices to keep revenues steady and to decrease liability. The collection process has become more burdensome as cash flow tightens across the country. With more and more lawsuits arising against professional service providers and their firms, law firms, accounting firms and even bookkeeping/tax services are not immune from legal  more...

Best Practices in Technical Writing and User-Centered Documentation BenefitsThe bad news is that most technical writers don't have time to document everything; the good news is that most users don't have time to read everything. This teleconference puts these two facts together and shows how to focus on documenting only the things that real users need to know. You will learn how to make the most of the limited time you can devote to documentation while making that  more...

Minimizing Credit Card Processing Fees BenefitsFor most retailers, payment processing costs represent more than 2 percent of sales. Effective management can reduce these costs by one-third or more and the savings can be even more dramatic for retailers selling through direct marketing channels such as e-commerce, mail and telephone orders, and infomercials where processing costs can run 50 percent higher. But direct cost savings aren't  more...

The Art and Science of Ethically Firing a Client BenefitsSo you think distancing yourself from an uncooperative client is as simple as saying, in the words of Donald Trump, 'You're fired.'? Not so. Both ethical and fiduciary considerations come into play when a lawyer seeks to withdraw from ongoing representation of a client. This teleconference will provide a detailed discussion of those ethical rules, as well as the impact of withdrawal on  more...

Current Work Product Issues in Taxation: Preservation, Waiver and Tax Accrual Work Papers BenefitsCompanies face many obstacles and ever-changing standards to maintaining work product protection of sensitive documents and information prepared by counsel. The documents at issue, such as tax accrual workpapers, litigation analyses and internal investigation materials, are often roadmaps for the companies adversaries. Challenges to work product protection come from many directions,  more...

Best Practices in Invoice Processing BenefitsCritical tools such as electronic invoicing, vendor inquiry and Optical Character Recognition are rapidly changing the accounts payable field. Join an accounts payable industry analyst to learn why your job depends on not only understanding these high-power tools, but becoming an expert in their use and application. This teleconference will cover the tangible benefits of streamlining your  more...

Collection Issues for Condominium and Homeowners' Association: Legal Tips, Concepts and Current Trends in Assessment Collection ...enced. What may have been generally accepted as effective practices just a few years ago to collect unpaid assessments may not be working in today's economy. This teleconference will discuss various legal rights, remedies and proceedings related to community association assessment collection, particularly in light of the historically high foreclosure and bankruptcy filings. Step-by-step  more...

Best Practices in Filing and Preparing Inventory BenefitsA probate estate is nothing without its assets, which makes the preparing and filing of the probate inventory a key element to successful administration. The marshalling, preserving, protecting and valuation of the estate assets is the backbone in the probate and tax arenas. This teleconference will cover all aspects of handling the estate's assets from the perspective of preparing and  more...

Talent Management: Best Practices to Retain Top Employees BenefitsDesigned for leaders, managers and front line leaders, this teleconference will build a solid understanding of what it takes to engage and retain talent, and demonstrate the pivotal role managers play in this process. See how some of the best organizations deliver engagement and retention results year after year. You will leave knowing what you need to do to equip managers to take action  more...

Subleasing Issues In A Down and Recovering Market ...rend, and even as it recovers. It is time to dust off the practices and procedures lessons first learned in 1991 and 1992 when the savings and loan industry collapsed, and then again in 2000 and 2001 when the dot-com bubble burst, because subtenants now find themselves once more in a rare position: the driver's seat. Leases are being amended to accommodate tenants who need to hold in place and  more...

New Technology and the Fair Debt Collections Practices Act ... regarding the interplay between the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act and the use of new technology in contacting debtors. The speakers will cover the use of voice mail, caller ID, email, text messages and faxes, and discuss recent case law addressing the application of this technology to the debt collection industry. This teleconference will assist you  more...

Design Tips for Rain Gardens: Storm Water and Runoff Control ...iltration, spurring regulators to look favorably on these practices. What these systems look like, how they work, where to locate them, how deep and how large their footprint should be, the best vegetation, construction tips and maintaining the gardens will be reviewed during this teleconference. A brief summary of how well these infiltrating vegetative filters work will also be reviewed.  more...

Direct Cost Accounting and Indirect Cost Allocation for Not-For-Profit Organizations BenefitsThis teleconference will help you deepen your understanding of direct cost accounting and indirect allocation rules, risks and best practices to achieve compliance with accounting requirements and maximize cost reimbursement. Accountants, attorneys, executive directors, officers, controllers, CFOs, tax managers and enrolled agents  more...

Case Study: What Makes Dixon Schwabl One of the "Best Small Companies to Work for in America" ...s, inspiring an innovative approach to everyday workplace practices. No matter the size, geography or industry - any company can be a great place to work. Ms. Dixon will share how she implemented a strategic leadership and talent management initiative, expanded her headquarters in Rochester, New York, and grew her advertising business in one of the most challenging and rapidly changing  more...

Best Practices in Commission Pay Plans BenefitsThere are few management tools that work as well in recruiting, directing, motivating and retaining sales people as a strong commission plan. This is critical because sales people are often highly paid, remote from headquarters and entrusted with customer relationships (very valuable assets). A properly designed commission plan clearly and personally communicates the strategy of the  more...

Employee Expense Reimbursement Best Practices ...sable expenses. In today's economy, establishment of best practices and ensuring compliance is crucial to minimize the cost and legal risk of inappropriate practices. This teleconference will explore the legal landscape governing employee expense reimbursement, outline the legal and financial risks of improper procedures, and provide practical tips and tools for employers to ensure their  more...

Product Development Metrics for Manufacturers: Measuring Your Productivity ...on and invention. R D and product development measurement practices have not changed significantly over the past 30 years, while other business functions have undergone transformations. Globalization, business alliances and the need for improved organic innovation to gain strategic advantage are driving significant changes in measurement practices for innovative functions. Improvements in the  more...

Minimize Risk with Legal Case, Matter and Practice Management Systems BenefitsCase, matter, and practice management systems and processes will help your practice become more efficient and effective in all aspects of operating your practice and addressing the needs of clients. Whether you are a litigator or a transactional attorney, in private practice or in a legal department, this seminar will focus on the functions and advantages of case, matter, and practice  more...

Building Green Without Losing Green: Managing Risk in Sustainable Design and Construction Contracts ...in sustainable development. The introduction of new green practices and processes requires a fresh review of old design and construction template agreements. In this teleconference, you will learn to identify areas of contractual risk in the green development context. You will also learn how to manage and mitigate emerging risks present in green design and construction contracts. Contractual  more...

Medical Identity Theft: Why You Must Prevent and How to Minimize Its Occurrence BenefitsMore and more patient information is being captured electronically, both within the provider setting and remotely from the patients themselves. Additionally, an increasing number of myriad touches of this data occur on a daily basis by various known and unknown entities, not all of whom are authorized or have a specific need to know. In this environment, ample opportunity exists for  more...

Working Capital Management: Effective Policies and Techniques BenefitsLiquidity is top of mind for executives and they are looking at all sources of incremental free cash flow within their organizations. One area that is on everyone's list of sources is working capital, but most companies fail to reap the full opportunity that is available to them. What are leading companies doing to effectively drive cash flow from working capital? This teleconference will  more...

Principles Of Erosion And Sediment Control ...erstanding of those basics to analyze control structures, practices and procedures, especially for new applications and failed installations. Emphasis will be placed on water erosion, but will also cover other topics from the basic principles to wind erosion. Land use examples will include agricultural, construction, surface mining and military training applications. Learning Objectives: - You  more...

Transitioning Special Needs Students: It Doesn't Start at 21! BenefitsWhile most professionals working in special education want the best possible outcomes for their students it is often unclear what that might be for any given student, how to find out what the student will best succeed in, and how to best prepare them for the 'real world'. This teleconference is designed to provide professionals with the information they need to enhance their students'  more...

Avoiding Costly Mistakes In Harassment Policies and Investigations ...from liability. The teleconference will also explain best practices for investigating and documenting investigations of harassment complaints. Failure to have a proper harassment policy and to properly investigate harassment complaints remain the most common errors employers make in this area. They have often led to discrimination and retaliation awards of many hundreds of thousands of dollars.  more...

Slope Stabilization: Best Practices and Challenges ...hniques used to avoid failures by the application of best practices. There are well-established engineering principles for the design and maintenance of stable slopes. This teleconference summarizes practices to overcome challenges to enhance slope stability. Many engineers are faced with challenges to protect against the potential for slope failure. Indicators include sloughs, erosion and deep  more...

Navigating through the Maze of Unclaimed Property Compliance - Unique Rules and Regulations for Financial Institutions ...n. We will also provide measures to achieve internal best practices and compliance as well as a summary of the latest state regulatory requirements, various cases, enforcement efforts, voluntary disclosures and state legislative updates. Whether you have been responsible for filing these reports for years or are fairly new to this area, this teleconference is a must-attend for you and other  more...

Damage to Adjacent Property and Structures ...by trade contractors. This teleconference focuses on best practices for identifying these risks at the outset of a project and their effective and appropriate transfer using contractual and insurance based risk transfer methods. You will also learn how to effectively manage claims when they arise. The presenters are experienced construction attorneys and you will benefit from a unique focus on  more...

Building Performance Benchmarking Strategies ...ormance targets for new buildings will far exceed current practices. This teleconference will help all directly and indirectly involved parties to set sensible targets and benchmarks, execute realistic performance improvement plans, and perform the design and retrofits that meet the challenges laid out above. It targets in particular the managers of corporate real estate portfolios, federal  more...

Dealing with Difficult Patients ...rent adverse impact. This teleconference will review best-practices of leading health care institutions and identify specific approaches to manage the outcomes of most types of conflicts in a variety of health care settings. Learning Objectives: - You will be able to describe types of conflict in the health care setting. - You will be able to discuss patient and caregiver safety issues. - You  more...

Stormwater Management for TMDLs ...dress the requirements of TMDLs including best management practices and monitoring strategies. Learning Objectives: - You will be able to review TMDL background. - You will be able to explain MS4s and stormwater in TMDLs. - You will be able to review case studies. - You will be able to describe addressing TMDLs from the perspective of a stormwater manager. Engineers, public works and  more...

Purchasing Contract Administration ...the contract administration process. It will provide best practices from Fortune 500 companies, tips on how to approach difficult purchasing transactions and insights into the practical problems of taking a deal from start to finish. This teleconference tells it how it is, as well as how it should be, for new procurement professionals and contract administrators. This teleconference will  more...

Uniform Customs and Practice for Documentary Credits Update BenefitsOn July 1, 2007, the rules governing letters of credit, the Uniform Customs and Practice for Documentary Credits, changed for the first time in over 12 years. The objective of this change is to clarify the rules, reduce discrepancies and disputes, and encourage renewed usage of letters of credit. Significant revisions include a change in the amount of time banks are allowed to examine  more...

OFCCP Compliance for Construction Contractors ...tractors must be well prepared to defend their employment practices. This teleconference will provide you with an overview of the laws and regulations affecting federal construction contractors. Discover how to successfully navigate a compliance evaluation conducted by the OFCCP and receive best practices solutions to common issues affecting construction contractors doing business with the  more...

Legal Issues Arising From Nontraditional Checks BenefitsThe proliferation of nontraditional checks and the convergence of paper and electronic payment systems in recent years has created a number of significant operational and compliance issues for financial institutions. This teleconference will help you understand and identify these risks in your institution. It will also give you insight into ways you can manage and mitigate these risks  more...

Board Governance ...is imperative that tax-exempt organizations meet the best practices and requirements in terms of their organization and operation. Those involved with governing, guiding and counseling tax-exempt organizations need to be fully informed of the complex rules and operating requirements pertaining to them. This teleconference will provide a comprehensive overview of emerging issues and best  more...

Taxation and Accounting Methods of Executive and Employee Bonuses ...age of Section 409A and the fact that some normal payroll practices, such as bonus payments, may be covered by the new rules or the accounting issues that are raised by these programs. This teleconference will help you determine whether your bonus program is subject to the new rules and explains how to design them to avoid being subject to Section 409A. The teleconference will explain the  more...

Best Practices in Budget Development and Analysis BenefitsIn difficult fiscal times many budget officers and municipal managers begin the process by a rather simple approach: 'Revenues are down 10%, we need to cut the budget by 10%'. Then they wait for the battles to begin, internally with department heads, externally with council members and other public stakeholders. This teleconference will provide budget preparers with a comprehensive  more...

Resolving Form 1099 Discrepancies ... records reported to them via a CP-2100. By following the practices discussed, you and your client's business entities will avoid costly penalties that could have been assessed by the Internal Revenue Service. Join us to discuss our clients' challenges and how to keep them both compliant and offer insight to these Laws. Accountants, CFOs, controllers, accounts payable professionals, tax  more...

To Test or Not to Test: The Legal Implications of Pre-Employment Testing ...nsive policies for pre-employment testing, including best practices for using different technologies in testing programs as well as proper compliance and tracking considerations for protecting applicant information. This program is essential for those who want to increase the benefits and minimize the risks of job applicant testing. Human resource managers, attorneys, personnel managers,  more...

Common Field Issues With Wood Building Structures ... and materials are evolving quickly and some conventional practices and rules of thumb no longer apply. This teleconference identifies a number of common issues with modern wood building structures. Solutions to the problems will be briefly discussed. Understanding the common issues and their solutions is essential knowledge for design professionals in order to provide constructible, durable  more...

Storm Water Best Management Practice (BMP) Inspection and Maintenance ...ion and maintenance of BMPs. Storm water best management practices require regular inspections and maintenance to ensure long-term proper function. Inspections are the most effective way to detect and avoid potential problems before they become a liability. This teleconference will review the regulatory drivers behind inspection and maintenance of storm water best management practices and the  more...

Infection Control Programs BenefitsHealth care associated infections have moved into the forefront of the health care industry due to emerging and re-emerging issues, the human toll and reimbursement challenges. Central to this problem is the impact of the infection preventionist and the infection prevention function. This teleconference will help identify specific elements of an effective infection prevention program and  more...

Best Practices to Manage Your Multistate Payroll BenefitsPayroll personnel are continually faced with legal and practical challenges associated with employee benefits, overtime, nonexempt employee requirements, employee bonus payments, confusing payroll forms, etc. Not only do you have to know your own state laws but often times neighboring state laws if you have employees across state lines. The taxability of employee benefits is confusing and  more...

Construction Site Hazard Prevention ...tem involving the establishment and communication of best practices, and employee participation in identifying and mitigating hazards before an injury can occur. n nLearning Objectives n- You will be able to formulate a company philosophy and culture. n- You will be able to give examples of why it is important to identify and mitigate site hazards. n- You will be able to devise a plan to  more...

Supplemental Wage Payments: Common Withholding Guidelines ...ist you in evaluating your current income tax withholding practices to facilitate compliance with IRS regulatory changes and will offer practical tips to help ease administrative burdens. The program will educate you with respect to the issues involved in determining when wage payments should be classified as supplemental wages or regular wages, and the applicable withholding rules that apply  more...

Valuation for Gift and Estate Tax Purposes in a Troubled Economy nWhether we are in a recession or depression, the values of assets are not what they once were. If you are contemplating whether to consider gift and estate tax planning or executing a plan, what will the impact of this troubled economy be on your tax valuations? This teleconference provides up-to-date guidance on current market conditions, and evolving valuation industry practices and techniques  more...

Creating Investment Policies For Your Nonprofit: Risk Tolerance, Reserve Funds and Portfolio Management Capacity nEstablishing and maintaining investment policies that fall in line with the needs, risk tolerance and portfolio management capacity of your organization are critical to its success. At this teleconference we will take a strategic look at the components that contribute to creating strong investment policies. Included will be discussions on understanding the needs of your organization, spending  more...

Tax Law Research Best Practices nResearching tax issues involves an understanding of a complex system of legislation, regulations, and administrative document and decisions. Each of these elements of tax law has a different precedential value to the practitioner. Moreover, tax law is an area that changes constantly. Congress and the states regularly amend tax laws, and the Internal Revenue Service adds or amends its regulations  more...

Writing Construction Specifications: Formats and Practices nAfter a facility's design is complete and construction products have been selected, construction specifications must be prepared that are clear, correct, complete and concise. Specifications also need to conform to recognized standards for formats in order to be expediently produced and used. This teleconference is an overview of current construction specification formats and writing practices,  more...

Payment Fraud ... a foundation-level of knowledge about the theories, best practices and terminology surrounding electronic payment fraud. This teleconference is presented in a standard format covering the history of e-commerce fraud, consumer fraud, merchant fraud, fraudster motivation, fraud trends, identity verification and phishing. You can expect to be able to answer four basic questions after attending  more...

Construction Delays Caused by Permitting ...mitting delays. In addition, it will address certain best practices, such as carefully considering the permitting process during the development of the design and construction schedule. You will also learn how to handle claims that arise from permitting delays. n nLearning Objectives n- You will be able to plan for permitting and permitting delays in your contract documents. n- You will be  more...

Impact of the New ADA Amendments on Schools ...ents to change hiring, employment and student eligibility practices which may have been legal under the earlier Court opinions but are no longer valid under ADAAA. This teleconference will provide educators responsible for serving special needs students, as well as school administrators responsible for hiring and employment, with a review of these laws, examples and analyses of practices that  more...

Managed Care Contracting and Fee Schedule Review ... the task of negotiating managed care contracts for their practices. This responsibility is generally an inherited function from their predecessor. Most do not understand how to compute an equitable fee schedule or track contract performance. This teleconference will help you understand methods for tracking to performance and how first to establish a fee schedule. Common areas of a managed care  more...

Stemming the Tide: 10 Best Practices for Litigation Expense Management nNew rules governing e-discovery, a continued increase in corporate reliance on electronic data and growing sophistication of plaintiffs' counsel have all combined to result in skyrocketing litigation costs with no end to this growth in sight. This comes at a time when pressure from business clients to reduce the cost of legal services is at an all time high. This teleconference will suggest 10  more...

Client Rights Issues: Informed Consent and Confidentiality nBoth state and federal laws contain myriad requirements intended to protect client rights. Most importantly are those that relate to rights regarding providing informed consent and privacy of health information. However, many health care providers do not understand the complex intersections of regulatory and common law requirements for obtaining consent and protecting client privacy. Failure to  more...

Workplace Flexibility: Innovative Strategies for an Evolving Workforce ... with a comprehensive understanding of the broad range of practices and policies that are part of the field of workplace flexibility, and how employers in a range of industries and regions are using flexibility to improve business and employee outcomes. You will gain the ability to communicate effectively about policy approaches on workplace flexibility currently being considering in Washington  more...

Roundabouts: Planning, Design Principles and Current Practices ...ir installation, learn specific design skills and current practices, and apply roundabout design principles to projects in your region. This teleconference will emphasize both basic and advanced roundabout principles to assist you with proper roundabout implementation for better public acceptance, smoother roundabout operations, increased capacity and safety, less maintenance and less  more...

Purchasing Contract Disputes nBad economic times inevitably result in serious business disputes. This teleconference will help you plan and implement a practical strategy to minimize the business interruptions (and costs) that can occur when purchasing contract disputes occur - and turn potential career-limiting purchasing disasters in 2009 into success stories. This introductory course will help you understand how such  more...

The Do's and Don'ts of Telephone Monitoring nMany employers monitor or record employee telephone conversations as a routine part of doing business. This monitoring must comply not only with the federal wiretap statute, but with a variety of differing requirements imposed by state statutes. Since courts in California have changed the rules for telephone monitoring for anyone who makes a call into California and other states with mutual  more...

Designing Effective Interest Rate Risk Management in Turbulent Times nThe current market has created challenges in managing risks while making a profit. Our tools for risk measurement were in place to help us take action to avoid as much of the impact as possible; yet a review of bank interest margins in the wake of massive rate reductions shows that bankers have a ways to go when using the interest rate risk information to make decisions. n nDuring this  more...

Best Practices in Purchasing Software ...rprise-wide software applications understand current best practices in licensing software and how to apply these best practices in everyday negotiations with software vendors. The teleconference will explain methods for evaluating vendors, products and service levels for licensed software over the entire life cycle of a software application. The teleconference will also cover business  more...

Maximizing Innovation and Design Process Credits for LEED. Certification ...nderstand how to gain credits for advanced green building practices, including both system technologies and design innovations, which may qualify under the Innovation and Design Process section. The IDP section and qualifications policy has been reworked under the 2009 revisions to the LEED® program. n nThe information in this teleconference is important to anyone involved with major green  more...

Avoid Wrongful Termination Lawsuits: Strategies to Keep Your Managers Out of Legal Trouble nThis teleconference will review tried-and-true methods for eliminating employment litigation risks, will build managers' confidence in dealing with a range of common-place employee issues, and sharpen their understanding of workplace practices and policies which will dramatically reduce exposure to litigation risks for themselves and their companies.  more...

Begin With the Brain: Three Things Educators Need to Know! ...respond to the environment should influence our classroom practices. Understanding some brain basics can give you guidelines to help you design truly brain-compatible classrooms and school environments. When the brain reacts to stress, its capabilities are minimized. For learning to occur, the brain needs stimulation in a multisensory, enriched environment. To assure long-term retention, the  more...

Reducing Insulin Errors ...nvestigate the factors that contribute to insulin errors, practices that can be implemented to reduce errors and characteristics of a safety conscious culture. n nLorman Business Center, Inc. dba Lorman Education Services, Eau Claire, Wisconsin is an approved provider of continuing nursing education by the Wisconsin Nurses Association Continuing Education Approval Program Committee, an  more...

What the New Ledbetter Pay Act Means for Employers nOn January 29, 2009, President Obama signed into law the Lilly Ledbetter Fair Pay Act of 2009, effectively changing the landscape of the statute of limitations for equal pay discrimination claims. The act greatly expands the amount of time that employees have to bring claims of discriminatory pay practices, which could have a substantial impact on employers. This teleconference will help the  more...

Same-Gender Marriage Rulings: Impacts on Employee Benefit Plans Across the Nation nIn May 2008, the California Supreme Court ruled that the state cannot deny same-gender couples the right to marry. Same-gender couples - many of them, in fact - flocked to California and started getting legally married on June 17, 2008. But then in November 2008, California voters approved Proposition 8, which bans same-sex marriage going forward. Massachusetts and Canada also allow same-gender  more...

Implementing Green Initiatives in Government ...n experts and experienced agencies are sharing their best practices and information so as to help other public agencies reap the benefits of their tested proven methodologies. Register for this teleconference and gain access to a wealth of step-by-step instructions for various environmental purchasing programs and resources that can guide your way - including lists of green products and  more...

Sustainable Development and Land Use: The Future is Here and it is Green ...ve of green building requirements, discuss green building practices, and explore how they are becoming part of the mandatory land use and zoning requirements in many United States jurisdictions. Pending and likely future developments will be discussed with an eye toward new policies and funding sources being put in place by the Obama administration. This teleconference will provide you  more...

Answers to Top 10 Common Payroll Questions .... Employers are often shocked to learn that their payroll practices, which may be entirely compliant under federal regulations, do not comply with differing state laws and regulations. Register for this teleconference and learn how to prevent 10 common payroll-related mistakes that employers face, such as proper pay statements, how to correctly calculate pay and overtime, accounting for  more...

Aging Building Management: Best Practices in Development Long-Term Capital Plans nUp to 30% of the average organization's annual capital outlay is spent on facilities and related infrastructure. How can an organization ensure it is most effectively leveraging this investment to support operations today and meet the needs of the future? n nOptimally managing capital assets requires detailed information about the condition of an organization's facilities and major building  more...

Latest Trends in the Rise of Unclaimed Property Enforcement nRegister for this teleconference and stay abreast of the latest statutory and state enforcement trends. You'll get an update on recent cases involving unclaimed property (state and corporate) and best practices you can use to address current internal controls, policies and procedures.  more...

AIA and ConsensusDOCS Contract Documents: Comparison and Contrast ...variety of proprietary construction contracting forms and practices. Thus, as the "battle of the contract forms" has now begun and the construction industry begins the debate as to the relative merits of these two families of documents, this teleconference will assist you in your understanding and application of the two families of documents - where they are similar and where they are  more...