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From 123-CBT Computer Based Training
Excel 2002 Advanced

Excel 2002: Advanced Microsoft
Lesson 1: Sorting & Filtering Data Introduction Lesson Objectives Opening Excel Importing Data From A Web Page The New Web Query Dialog Box Selecting A Table Navigating Pages Web Query Options Saving A Web Query Placing Data The External Data Toolbar Editing A Query Data Range Properties Refreshing Data Running A Saved Query Full Screen View
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Excel 2002 Advanced
Customer Service in the Field

... few tried-and-true techniques, including being prepared, practicing customer recognition, and employing active listening so the customer feels reassured by your presence. To kick off your face-to-face service meeting, you should try to start on a positive note, clearly set the expectations for resolution time and scope, and help customers fully understand your products and services, as well as
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Using Business Etiquette to Build Professional Relationships

Using Business Etiquette to Build Professional Relationships
Business etiquette is a fundamental element for building positive professional relationships. Whether it's interacting with colleagues, connecting with clients, or speaking to superiors, understanding the unspoken rules of business etiquette will help establish rapport and build trust. When you show that you recognize the nuances
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Public Speaking Strategies Preparing Effective Speeches

Public Speaking Strategies: Preparing Effective Speeches
The phrase natural born speaker is misleading. While some people are more outgoing and conversational, a well-delivered speech is far from being spontaneous or natural. In fact, effective public speaking requires significant planning and preparation. Like cooking, driving, or playing a sport, it's a learnable skill. This course teaches
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From Online Training Directory
Overview of Legal Nurse Consulting



This course is designed for registered nurses interested in Legal Nurse Consulting.
In this introductory course you will examine the necessary skills and knowledge, review various jobs and services and find internet resources for learning and practicing Legal Nurse Consulting.
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Overview of Legal Nurse Consulting
Legal Nurse Consulting Certificate Program


...gal Nurse Consultant.
This course will prepare currently practicing Legal Nurse Consultants to take one or more of the various certification examinations in legal nurse consulting.
It also provides practicing legal nurse consultants with a means to gain new knowledge and review past knowledge gained through experience and education. This certificate course also provides an excellent means to
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Spanish for Health Professionals (Intermediate) Self-Directed
...aking intermediate-level Spanish program for students and practicing health-care professionals. A su salud! promotes Spanish competency in language as well as cultural awareness of the Latino immigrant community through the use of broadcast-quality dramatic video and numerous imaginative interactive exercises.
?A su salud! (To Your Health!) is an exciting and groundbreaking intermediate-level
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An Introduction to Linux A Workshop Approach


...roduction to the Linux operating system, with emphasis on practicing essential skills for setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions.
The course is designed for new users as a way to familiarize themselves with Linux, but it does assume the user already has some distribution of Linux installed on their system. For those
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Back Injury Protection
...back pain and even get back ache relief by exercising and practicing appropriate lifting, bending, and pushing techniques. If you design workspaces, you will learn how to minimize reaching, lifting, and bending.
You will also encounter nifty things to add to a workspace to minimize back strain. Keep them coming back with our complete Back Injury Prevention course.
This course can be taken in
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From 123-CBT Computer Based Training
Self Development Motivating Yourself to Perform

In Self-Development: Motivating Yourself to Perform, managers and employees learn how to apply strategies that enable them to overcome procrastination. They also learn how to apply self-discipline and practice self-leadership concepts in order to foster motivation and perform at a high level. Learn To Use strategies to overcome procrastination.
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Self Development Motivating Yourself to Perform
Excellence in Service Communicating With Customers Virtually

...ify guidelines for leaving voice mail messages. Unit 3: Practicing E-mail Etiquette (1 hour) Identify ways to compose easy-to-read e-mails. Identify subtle changes you can make when communicating with Drivers in an e-mail. Identify subtle changes you can make when communicating with Influencers in an e-mail. Identify subtle changes you can make when communicating with Steadies in
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From Serebra Learning Corporation
Field Sales Skills Simulation
You are a salesperson for a wholesale supplier of natural herbs and remedies called Vita-Boost. With allergy season right around the corner, Vita-Boost's latest product, Ally-Tabs, looks to be a promising product. These tablets are just as effective as a preventative measure as they are at treating symptoms. Since they are all natural, there are no side effects associated with taking the pills.
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Technical Support Agent Skills Simulation
Having evolved far beyond the "break-fix" model, today's technical support centers are staffed with TSA professionals who must add to their technical repertoire a high standard of customer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Masterson
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Consulting with the Internal Client Simulation
Internal consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this
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Consulting with the External Client Simulation
Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this
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Personal Accountability Working for Your Inner Boss
Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform
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Emotional Intelligence in the Workplace Simulation
Does intelligence alone determine success? Or do self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness factor heavily into the equation? While not as readily quantified as IQ, these qualities, collectively termed "emotional intelligence," often determine whether or not people excel in life, relationships, and the workplace. In this simulation, you'll
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Mentoring Essentials Simulation
You are a Team Leader for the Wireless Technology Group, a research department within The Research Company that focuses on collecting and analyzing data on wireless technologies. You are heading up a new research project that deals with forecasting advertising revenue for wireless communication tools over the next five years. While managing this project, you have also been assigned Tilly Newman, a
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From Sessions College for Professional Design
digital photography using camera raw


...to incorporate Camera RAW into your photography workflow, practicing techniques for managing and editing images you'll capture in creative photoshoots.
Learning basic adjustments and special effects, you'll bring out the beauty in your RAW shots and produce professional-quality images that are rich in detail and accuracy. You'll also explore techniques for calibrating your camera and
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flash experience design


Macromedia Flash provides us with the tools to create new forms of interaction, involving and engaging Web users in ways only hinted at in television and theater.
In this project-based training course, you'll learn how to design interactive Flash environments that deliver a message or tell a story. Narrative tools explored will include Flash event-driven functionality, movie clips, non-linear
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fundamentals of digital photography


Digital Photography Course: Digital cameras can be easy to use but confusing to learn.
What are all these controls, buttons, knobs, dials, features, and functions for? How can I take better photographs? How can I transfer images from my camera on to my computer or the Web?
The Fundamentals of Digital Photography course is designed to answer all these questions and more. You'll get a
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From JED New Media inc.
Conflict management Ensuring Successful Interactions







Synopsis
Are you responsible for providing care to elderly or sick people, do you manage a team of highly talented professionals, or is problem solving and conflict resolution one of your many daily tasks? Have you ever wanted to know more about managing defensive and angry client reactions before they occur? Understanding the factors that can trigger conflict situations and practicing active
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From HRD Services
Effective Management Level 3 Course










... offered through our approved centre and suitable for all practicing and aspiring managers in the UK and Ireland looking to develop general or career-specific management skills. You can select from over 45 optional units to build a tailor-made qualification that meets your individual requirements, or those of your employer.
The large range of optional units cover broad management skills
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From i2m Management and Services
PMP Exam Prep PLUS

PMP Exam Prep Plus lets you prepare for the PMP exam and earn your 35 contact hours certificate at the same time.
Designed by practicing PMP experts, this course is focused on core the performance-oriented aspects of project management. It offers full coverage of essential PMBOK ® topics from a practitionera s perspective, which makes mastering PMP topics an easy and uncomplicated
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From Visions - Chapter III, LLC
Life Coach Training-Self-Discovery Coach Training Academy



You can Live anywhere on this Planet
and Become a Certified Life Coach!
& Choose Your own Start Date!
Have you ever dreamed of becoming a Certified Life Coach? (We train you to be a certified Self-Discovery Coach)Well, those hopes and dreams are within reach starting today! Earn your skills, and certification needed for a strong & successful coaching practice.
** Earn $50-$100 per hour
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From Morningstar Ventures
Consulting Skills Assessment
...ides a focal point for establishing development goals and practicing new skills after the course, based on real feedback.
Facts You Need to Know
This multi-rater assessment surveys only the participant and the client/ customer group, thus all feedback is confidential. The information is likely to be more candid than face-to-face feedback.
The data is just the beginning. Feedback is
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From Coaching Ourselves
Practicing CoachingOurselves
Author: Phil LeNir
Author: Henry Mintzberg
In CoachingOurselves, self-directed groups of managers gather on a regular basis to work through learning material created by leading management thinkers.
You share recent working experiences, discuss management issues, and use your learning to develop realistic actions.
Sharing experiences and thinking through realistic actions can sometimes be
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Management Competency Raising
Author: Henry Mintzberg
Author: Sadilova Sasha
Our objective is to be competent, right? So companies give a lot of attention to a management competencies.a The list of possible ones is so long that you can spend a lifetime learning them a and never have time to manage! The objective here is, rather, to help you to deepen an understanding of what management competencies are, and to reflect
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From BIM Global Solutions Private Limited
AUTODESK TRAINING CHENNAI
... and Interior Design students. Learning from experienced practicing Professionals who have 10 to 15 years of Domestic experience and International exposure in Architectural, Structural and MEP Industry would be the key asset of for the students.
Courses and Projects Offered:
The entire course curriculum has been designed and developed with the help of our expert insight and industry
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From PDHengineer. com-Decatur Professional Development, LLC
Presentation Skills for Engineers
... audio visuals appropriately Key points to observe when practicing the presentation beforehand How to deliver the presentation in a way that engages the audience State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of continuing
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Introduction to the National Pollutant Discharge Elimination System NPDES Construction Site General Permit
...ruction general permit (CGP). This course is intended for practicing engineers, contractors, developers, regulators, and all other personnel involved with construction sites. Environmental Effects of Construction Construction inevitably causes some degree of disturbance and compaction of the soil, the loss of vegetation density, and the creation of impervious surfaces. Water quality can be
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Stormwater Pollution Prevention Plans SWPPP for NPDES Construction Sites
...truction Site General Permit. This course is intended for practicing engineers, contractors, developers, regulators, and all other personnel involved with construction sites. Environmental Effects of Construction Water quality can be dramatically impacted by inadequate construction site erosion and sediment control measures. For these reasons the Environmental Protection Agency regulates
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Introduction to Conservation Design
...tices of conservation design. This course is intended for practicing engineers, contractors, developers, regulators, and all other personnel involved with site development. Impacts of development Development inevitably causes some degree of disturbance and compaction of the soil, the loss of vegetation density, impacts to natural habitats and the creation of impervious surfaces. All too
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First Order RLC Circuits Time Domain Analysis
... linear differential equations. The intended audience is practicing electrical and electronics engineers already familiar with the math and engineering concepts for circuit analysis. The student must take a multiple-choice quiz consisting of 25 questions at the end of this course to obtain PDH credits. Specific Knowledge or Skill Attained This course teaches the following specific
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Code of Ethics for Engineers
...e, including holding paramount the welfare of the public, practicing only in areas of competence, and guidelines for issuing public statements Professional obligations, including serving the public interest, client/employer confidentiality, outside employment, and review of colleagues' work Engineers' rights to competitive bidding per the federal antitrust legislation State Board
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Practicing the Science of Computational Fluid Dynamics
This course provides a working understanding of Computational Fluid Dynamics (CFD) and an overview of best practices. It is designed to provide the engineer with basic knowledge to apply CFD, identify and solve real life applications. This course creates an awareness of the potentials and limitations of this technology. The engineer will be exposed to a wide range of applications and the course
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Gas Pipeline Hydraulics
... reduced to a minimum, since the intent is to provide the practicing engineer a practical tool to understand and apply the concepts of gas flow in pipes. In particular, we will cover natural gas pipeline transportation including how pipelines are sized for a particular flow rate, the pressure required to transport a given volume of gas and the compression horsepower required. The properties of
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From Backup Training Corporation
Domestic Terrorist Groups

... assessments by the FBI, and the legality of armed groups practicing battlefield tactics. These topics of interest are gone over from a patrol officer's point of view. Know what to expect in a traffic stop when you pull over a vehicle full of militia members. Learn what to do and what to avoid from officers who have been there in direct confrontations with extremist members. Explore why it
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