Online Prepare eLearning - Training Resources

Certificate in Web Content Creation (Master Classes) ...3) Creating Popular Web Genres These three Master Classes prepare you to be a professional web writer or editor, working in a world of intense interactivity, fast feedback, complex content management, and constantly changing business models. First you?ll learn how to adapt your writing for the web, developing a truly electronic style. Then you?ll learn how to think structurally when approaching  more...

Certified eMarketing Associate Certification (CeMA) ...nt an certification examiner will contact you to help you prepare for the examination. A book purchase from Amazon may be necessary to prepare for this certification the cost of the book "e-marketing" is about $40.00. The CeMA Exams are taken at your convenience. Please allow one week for the eMA to process your request and have an online educational professional contact you to schedule the  more...

Medical Office Specialist Training I No Terminology Prepare for an exciting clerical or administrative career in a private medical or dental practice, hospital, or clinic. This is a complete and comprehensive online Medical office Specialist Training Course that takes 2 months to complete. All necessary materials needed to take this course are included.  more...

Medical Office Specialist Training II With Terminology Prepare for an exciting clerical or administrative career in a private medical or dental practice, hospital, or clinic. This is a complete and comprehensive online medical office specialist course that takes 4 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary.  more...

Preparing for the Praxis II Subject Assessments This course is designed to prepare you for The Praxis II Subject Assessments by concentrating on three keys to success: understanding the exams, preparing for the exams, and developing a Praxis State of Mind. Students learn to read test questions critically, prepare targeted study plans, and get tips that will improve their chances of passing.  more...

A Certification Training for PC Technicians 90 Days - On-Line This On-Line training provides a comprehensive study package designed to prepare a computer technician for CompTIA's A+ Certification exam.  more...

A Test Preparation This is an online A+ practice test only. Test material covers the material to prepare for the CompTIA A+ Certification examination for PC Technicians.  more...

RCRA and DOT Refresher ... properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how to properly keep records for compliance and enforcement. In addition, this course includes a review of the DOT s regulations for shipping hazardous materials, including the Hazardous Materials Table (HMT), proper shipping name, hazard classes,  more...

RCRA Hazardous Waste Management for Generators ... properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how to properly keep records for compliance and enforcement. Information on how to comply with the 2006 Hazardous Waste Manifest changes are also included. The course is designed to assist facilities to meet the annual training requirements for generators  more...

QuickBooks Pro 2001 Level 2 This course will introduce students to the more advanced features of QuickBooks Pro 2001, such as generating balance sheets, creating customized reports and invoices, and amending payroll information. This course will introduce students to the more advanced features of QuickBooks Pro 2001, such as generating balance sheets, creating customized reports and invoices, and amending payroll  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ... A comprehensive final exam is provided, to help students prepare for actual licensing exams that may be required by their state or professional organization. The program can be reasonably completed within 2 months to 1 year depending on your study schedule. Welcome to Principles of Home Inspection Principles of Home Inspection is an Industry-Based Certificate of Completion program. It  more...

PowerPoint 2000 ...emplates, and animation features, as well as learn how to prepare presentations by working with speaker notes and developing audience handouts. In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In working with Slide Masters, students will be able to try out different design  more...

PowerPoint 2000 Expert ...import and export elements, work across applications, and prepare presentations for delivery in different ways, such as readying presentations for 35mm slides and the Web. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for delivery in many  more...

PowerPoint 2000 Level 3 Applying visual effects, importing and exporting elements, and working across applications are some of the skills that students will learn in this advanced version of Microsoft PowerPoint 2000. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for  more...

PowerPoint 2000 MOUS In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, and animation. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual  more...

PowerPoint 2002 ... will also learn how to use templates, create tables, and prepare a presentation for printing. As the course becomes more advanced, the students will use WordArt, create clip art collections, and apply animation effects. Students will also learn how to create speaker notes and handouts. Other topics that will be covered include importing Word outlines, working in the Outline pane, and working  more...

PowerPoint 2007 Level 1 This course introduces students to the basic features of Microsoft Office PowerPoint 2007. Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises. They will learn about the key interface changes of Microsoft Office 2007, namely the Ribbon, Quick Access toolbar, Mini toolbar, and galleries. PowerPoint 2007 Level 1 This course  more...

Pharmacy Technician National Certification Exam Preparation Course ...riginal registration money go to waste by not being fully prepared for this exam! Improve your chances for success with the National Certification On-Line Review Course. The Certification Review Course will thoroughly prepare you for the challenges of the National Certification Exam. The Certification Exam tests over many different areas of Pharmacy, so if you have never worked in a hospital,  more...

Office 2000 Advanced ...import and export elements, work across applications, and prepare presentations for delivery in many different ways. Students will learn how to customize backgrounds and color schemes, modify charts and pictures, and ready presentations for 35mm slides and the Web. Lastly, Business Writing provides students with a review of the skills needed to write successful and effective letters, memos,  more...

NETS`S - National Education Technology Standards for Students ...prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the International  more...

NETS`T - National Education Technology Standards for Teachers ...prepares educators for meeting the widely adopted National Education Technology Standards for Teachers. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). A course designed to prepare teachers for the NETS*T certification standard. The ISTE National Educational Technology Standards for Teachers (NETS?T), developed by the International  more...

Negotiate Profitable Real Estate Deals--Instructor-Led ...and methods for all types of real estate negotiations and prepare you to leave the table with success assured. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.A  more...

Negotiate Profitable Real Estate Deals--Self-Directed ...and methods for all types of real estate negotiations and prepare you to leave the table with success assured.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A  more...

Microsoft PowerPoint 2002 Level 1 ... will also learn how to use templates, create tables, and prepare presentations for printing. This course introduces students to the basic features of Microsoft PowerPoint 2002. Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises. In addition, students will learn how to use clip art images and drawing tools to enhance  more...

Microsoft PowerPoint 2002 Level 2 ... features of Microsoft PowerPoint 2002. This course will prepare students to design PowerPoint presentations on their computers through examples and interactive exercises. Students will also learn how to use WordArt, create clip art collections, and apply animation effects. In addition, students will learn how to create and format speaker notes and handouts. Other topics that will be covered  more...

Microsoft Office XP Certification Our Office XP Training consists of 15 interactive computer-based training modules delivered via CD-ROM or via the Internet through our online university. Welcome to Microsoft Office XP Certification Our Office XP Training consists of 15 interactive computer-based training modules delivered via CD-ROM or via the Internet through our online university. The Office XP suite includes Access, Excel,  more...

Microsoft Certified Application Specialist Office 2007 ...ickCert's Office 2007 MCAS Certification training courses prepare students for the MCAS exams by teaching greater skill mastery in each of the individual Microsoft Office 2007 programs. Candidates must pass one or more certification exams in order to earn the MCAS credential. The MCAS exams provide a valid and reliable measure of technical proficiency and expertise in Microsoft Office 2007 or  more...

Manufactured Housing Appraisal/Valuation Course ...ful completion of this course will enable the graduate to prepare for various exams that may lead to becoming a Certified Manufactured Home Appraiser. You will learn to complete appraisals for Bankruptcy Attorneys, testify at bankruptcy hearings, and for other Manufactured Home appraisal purposes. The successful applicant will also be able to work independently or with national field services  more...

MCSE 2000 & CCNA 2.0 CD-ROM Library (9 CD's) ...nsive set of multimedia training courses designed to help prepare you for the CCNA and MCSE certification exams. Our 9 CD-ROM training library provides IT professionals with over 350 hours of multimedia training for topics covered in CCNA exam 640-507 and MCSE exams 70-210, 215, 216, 217, 219, 220, and 221. Our system allows you to track your usage, monitor your completion status, and report  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led A Trump U Course- Rental property owners can profit from what entrepreneurs know: success lies in examining all aspects of your business, looking for opportunities to reduce expenses and maximize income. In this exclusive course, TrumpU experts will show you how to position your property correctly for the target market, manage problem tenants, market your property, and more. Students may complete  more...

Legal Nurse Consulting Certificate Program ...prepares students to practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study. INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and acquire the  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...lves, without hiring an expensive firm. This course will prepare you to do just that. In addition to learning essential marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed ...lves, without hiring an expensive firm. This course will prepare you to do just that. In addition to learning essential marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing  more...

Introduction to K-12 Online Teaching ...ng an online course. It is a basic level course and will prepare you to begin to develop an online course or course supplement. This course has been approved for?one SB-CEU upon completion?with a 70 percent or better passing score. It is also a prerequisite to the Intensive Course Development class. This course will: Provide background and path for learning to teach online. Give you the  more...

Introduction to Teaching Online ...ine course delivery. It is a basic level course and will prepare you to begin to develop an online course or course supplement. The information we are sharing will hopefully help you engage students and organize classroom material in an online course shell so that navigation is intuitive and learning is not hindered but enhanced by the technology.? This course is offered by a State Accredited  more...

Instructional Design Series ...nning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Student has 1 year access to the course. Welcome to Instructional Design Series This series will teach the learner the basics of the instructional design  more...

How To Master Business Writing ...y communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. How To Master Business Writing This course provides students with a review of the skills needed to write effective letters, memos, minutes, proposals, reports, and press releases. It also reviews basic  more...

How To Master Presentation Skills This course takes the student through the process of creating and then delivering a successful presentation. This course takes the student through the process of creating and delivering a successful presentation. The topic, audience analysis, and researching are covered first, with an emphasis on the audience. The next area discussed is writing and designing slides. Students also learn how to  more...

How To Master Sales Skills ...ining. Based on fundamental best practices, these courses prepare new sales personnel to be effective. They create a common baseline set of processes for an entire sales organization, regardless of previous experience, to follow as standard procedures. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The How to Master Sales  more...

How to Critically Evaluate Your Business Plan ...own ideas in follow-on courses. The work you do here will prepare you for the next steps in the Entrepreneurship curriculum, which will help you solidify your own new business idea, write all sections of your business plan, launch your business, and finally, develop a plan to grow it. In order to write a winning plan, you first have to recognize what goes into a winning plan. This course will  more...

Hazardous Waste Management and Shipping for Environmental Professionals ... properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how to properly keep records for compliance and enforcement. This course can be completed as quickly as you care to, depending on how much time you can devote to it.Note that we have set a 90 day access period to the course with further extensions up to 6  more...

Health Care Reporting and Presentations ...lear, concise presentation form. This 6-week course will prepare you very well to communicate with your supervisors, board members, and peers. You will review the basics of who, why, and HOW of effective reporting and presenting. In brief, it covers: Reviewing the Basics: ? What?s My Message? ? How Do I Communicate It? ? Who Is It For? ? What Do I Include? ? How Do I Begin? ? Tools For  more...

Grant Writing Fundamentals for Non-Profit Organizations A self-paced & directed class that gives you the tools to effectively prepare grant proposals to seek funding for non-profit organizations. This self-paced class will give you the tools you need to efficiently and effectively prepare grant proposals to seek funding for non-profit organizations. To keep the cost of this course low we do not provide instructor interaction.  more...

Grant Writing Basics ...r each phase in the grant writing and submission process: Prepare Focus on Library Priorities Develop the Grant Project Research Funders and Find Appropriate Grants Write the Grant Proposal Implement, Evaluate and Continue the Process This course addresses these issues and more in a web-based course designed to take about 1.5 hours to complete. This course is for 2 CE credits. While  more...

Hazardous Waste Manifest Update This short course provides updated information on the recent changes to the Hazardous Waste Manifest. The course has been designed to cover the changes to the manifest requirements as well as how comply with the off-site shipment of hazardous waste. On March 4, 2005, the U.S. Environmental Protection Agency (EPA) published a Final Hazardous Waste Manifest System Rule, which becomes effective on  more...

Find and Purchase Income Producing Properties--Instructor-Led ...he market. The work you do in these assignments will help prepare you to make more informed decisions when you invest in real estate. Your work for each assignment will be reviewed by a Trump University Certified Instructor. You will receive feedback within two business days of each submission. Enroll in this online course if you: Want to buy a rental property that will be profitable Want to  more...

Find and Purchase Income Producing Properties--Self-Directed A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Expert Certificate Course in Medical Terminology The Expert medical terminology course comes complete with the basic materials you need to learn the language of medicine plus a set of seven videos. Students are given instant access to the online course and are able to being their course of study. As you progress other materials will be shipped to you. Welcome to our Expert Certificate Medical Terminology course Learning medical terminology is  more...

Expert Certificate Course in Medical Billing .... They process bills for examinations and treatments, and prepare them for entry in insurance company records. This course will prepare you for a career in this challenging profession. Course work is presented in a modular format and will focus on medical billing techniques and the preparation of claims. Specific information will be provided for all major health insurance providers. Students  more...

Expert Certificate Course in Medical Coding ...bilities at your fingertips. This course offers expertly prepared material that will train you to become a professional medical coder in your own time and on your own terms. Working from your home or in a healthcare facility, you would assign the codes you learn to medical diagnoses and procedures. Another important aspect of medical coding is that it is used to keep records and prepare  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...aining.We offer hours and hours of transcription practice prepared by doctors so youare ready for the working world when you graduate. We employ six MT instructors,train you in an online-friendly manner, and encourage students to interact witheach other in online forums. All course material fees included. Set for a 1 yearcompletion schedule. Students are given instant access to the online  more...

Effective Business Communication Series ...y communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about  more...

Effective Management Principles Within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are promoted to managerial positions before having adequate management training or any at all. Managing within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led ...ernatives. The work you do in these assignments will help prepare you to make more informed decisions when you invest in real estate. Your work for each assignment will be reviewed by a Trump University Certified Instructor. You will receive feedback within two business days of each submission. Enroll in this online course if you: Are considering buying an investment property Want to maximize  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Self-Directed A Trump U Course- There`s more than one way to profit in real estate: in fact, there are three basic techniques: amortization, cash flow, and appreciation. This exclusive online course uses cutting edge interactive features to show the ins and outs of proven strategies: from fix-and-flips to condo conversion, from refinancing to trade-ups. Most important, you learn which fits your goals. Students  more...

Computer Repair Microcomputer Installation and Maintenance (A+ Certification Prep) ...ill provide you with the necessary knowledge necessary to prepare for the A+ Certification Exam. Microcomputer Installation and Maintenance This comprehensive course provides an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and their functions, safety, installation procedures, troubleshooting techniques, and preventive  more...

Comprehensive Medical Transcription Training ...follow AAMT training guidelines. The training course will prepare you very well for anything that requires medical transcription or medical terminology. Grades & Self Reporting: You will have 6 months to complete this course and take your final exam. If no final is taken, your grade will be posted as a "fail." Shortly after enrollment you will start receiving regular email notifications  more...

Coaching For Performance ...s and plan successful coaching programs. It helps them to prepare and carry out productive coaching sessions and adjust their coaching style to suit the person and the situation. This course can be completed as quickly as you care to. Student is given 90 day access. Coaching For Performance This course helps participants develop a structured approach to coaching. It helps them to recognize  more...

Cisco CCNA Complete Set ...ssary materials and understanding of Cisco Routers and to prepare the student to take the Cicso Certified Network Associates exam to gain the IT certification of CCNA. This course covers Cisco training preparatory to taking the CCNA exams. Subjects covered are Cisco CCNA Internetworking Fundamentals, the OSI Reference Model, the Application and Upper Layers, Network Layer, Data Link Layer,  more...

Certified Preparer of SWPPP (CPSWPPP Certificate) ...g and certification educates and certifies individuals to prepare Storm Water Pollution Prevention Plans. Professionals certified as a CPSWPPP are also certified to implement and inspect sites for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all  more...

Certificate in Technical Writing For Current Technical Writers ...lls. Preparation for teaching professional communication. Prepare and deliver training for their companies Advance into documentation management positions. Advance career objectives and increase salary in the workplace. Frequently Asked Questions What credits do you receive by completing this course? These are CEU credits (Continuing Education Credit). They do not transfer to a "for-credit"  more...

Certificate in Technical Writing ...lls. Preparation for teaching professional communication. Prepare and deliver training for their companies Advance into documentation management positions. Advance career objectives and increase salary in the workplace. FAQ Common Questions What credits do you receive by completing this course? These are CEU credits (Continuing Education Credit). They do not transfer to a "for-credit"  more...

Blackboard Basics for K12 ...kboard, one of the nation's leading online course tools. Prepare and post documents in a course shell, use outside resources, and create discussion threads, prepare tests, and design quizzes. Blackboard Basics is a twenty-one day online course which is designed to not only teach you about the online classroom but to immerse you in it so that you are experiencing and discovering the  more...

Bartending to the Max-Online ...nd Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to better bartending positions or even a career in management.  more...

Bartending the Easy Way-Online ...prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout life. The lessons taught are extremely  more...

Application Programming using Visual Basic 6.0 (Beginner/Intermediate/Advanced) Comprehensive 10 week Visual Basic 6.0 workshop. Learn from a PRO! In designing several applications using Visual Basic 6.0, this course will demonstrate the versatility of VB to help facilitate most projects related to Windows development, as well as, to help in personal programming endeavors. In the course, focus will be geared on learning proper development of friendly GUI screens, programming  more...

American Citizenship Test Prep ...prepare to take the INS American citizenship test. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you to study for and prepare to take the American  more...

A+ 2003 Test Preparation ... practice test only. Test material covers the material to prepare for the CompTIA A+ 2003 Certification examination for PC Technicians. This course does not include training of any kind - just practice tests. During the 90 day access period, the user may take the 70-question A+ 2003 practice test as many times as they like. Each time the test is launched, it pulls 70 questions from a bank of  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) ...aining provides a comprehensive study package designed to prepare a computer technician for CompTIA`s A+ 2003 Certification exam. The A+ 2003 Complete Bundle package features: +Prerequisite study material. +A prerequisite test to help gauge your level of preparation. +More than 28 hours of interactive, multimedia training. +More than 1,000 pages of printable reference material to reinforce  more...

Interviewing Job Candidates ... is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues you should consider when  more...

Interviewing Skills for Job Candidates Course description -- Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the interviewer and  more...

PowerPoint 97 This course introduces students to the basic features of Microsoft PowerPoint 97. Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises. They will learn to use templates, create tables, and prepare a presentation for printing. The user will also be introduced to the most powerful aspects of Microsoft PowerPoint 97 as they become  more...

PowerPoint 97 Level 1 This course introduces students to the basic features of Microsoft PowerPoint 97. Students will learn skills such as how to use templates, create tables, and prepare a presentation for printing.  more...

A Certification Training for PC Technicians CD Kit This CD-Rom training kit provides a comprehensive study package designed to prepare a computer technician for CompTIA's A+ Certification exam.  more...

Conducting Effective Sales Research Meetings Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings.  more...

Effectively Using Customer-focused Research Meetings In this course, you'll learn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired  more...

Getting Started with Illustrator CS3 ...e and navigate panels, and demonstrates how to create and prepare projects using document profiles and other settings. This course will also enable you to begin creating artwork using the Shape, Line Segment, Pencil, Pen, and Eraser tools to create and modify shapes. You will learn to use various Selection and Alignment tools to precisely modify and align components of your artwork, and you  more...

Exporting and Printing Artwork in Illustrator CS3 Adobe Illustrator CS3 allows users to export electronic art to use in other applications and other members of the CS3 suite of products, such as Flash CS3. There are several printing options available in Illustrator CS3 that allow for different output applications and technologies and make Illustrator a versatile product. This course will familiarize you with file formats for saving, exporting,  more...

Prepare for Success The success of any executive-level sale is founded on the preparation that is completed before contact is made. Identifying what is likely to be required, and having that planned or in place in advance of the sale, are marks of a true professional. Based on practical methods and techniques, this course takes you through the initial stage of an executive-level sale, and shows how best to prepare  more...

Leadership Development for Technical Professionals Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as  more...

Strategies for Transitioning into Management ...eive tips on hitting the ground running, including how to prepare for the transition into management, develop management tactics and measure your management success. In addition, you'll develop techniques for facing the realities of management, such as understanding the impact of the Information Age on your management role, working effectively with your peers and maintaining a good relationship  more...

Preparing for Business Crises Effective preparation is the key to almost any project or undertaking. This is especially true of crisis management, where you actually have to prepare for unforeseen events. This course starts by providing basic background information on business crises. The course then provides specific tools that you can use for anticipating business crises, and processes for developing crisis management  more...

Recovering from Business Crises The crisis is contained and being effectively managed. Now it's time to move on. The first steps deal with communicating--to your employees and to the outside world. How and what you communicate can have significant repercussions. Miscommunication, or misleading communication, can actually lead to another kind of crisis. With the right intentions and actions, your communications can help to  more...

The Basics of Delegation Do you feel that there are just not enough hours in the day? Are you always striving to keep ahead of the paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare  more...

The Facilitator Role Tired of wasting time at meetings that take too long and get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or autocratic groups. Identifying  more...

Facilitating Meetings and Work Groups ...d the inherent group characteristics, you will be able to prepare for the meeting, establishing clear expectations and a realistic agenda. You can also determine if you are a match for this assignment, or if it would be better to find someone else. You will learn techniques to start and end meetings for groups of various sizes and purpose. By learning why, when and how to intervene in meetings,  more...

Customer Service Procedures Failing to realize the importance of customer service and effective complaints handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to provide  more...

Managing the Quality of the Customer Support Service Center Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident  more...

Management Tools and Metrics Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Support Specialist (CSS). To ensure this consistently high level of service, the CSS can draw an array of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSS is  more...

Interacting with the Customer Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome  more...

Effective Communication Skills Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Support Specialist (CSS) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt  more...

Managing Conflict Stress and Time Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage  more...

Cross-selling in a Customer Service Call ...enue for companies.To cross-sell effectively, you need to prepare for the cross-selling call. This course covers identifying various types of customer inquiries and controlling the call for an efficient sale.It also explains the best practices for selecting cross-selling prospects by gathering appropriate data, and assessing and qualifying sales opportunities. This helps CSAs avoid  more...

ITIL The Service Desk and Incident Management Organizations that provide IT services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction.The delivery and support of IT services  more...

ITIL Configuration and Release Management Organizations make substantial investments in their information technology infrastructures. That investment pays off only if the organization uses its information resources to increase productivity. Information technology planners and managers must understand how the components of the IT infrastructure interact if they want to eliminate waste and improve service to the users of the system. The  more...

ITIL Service Level and Capacity Management IT service can be a balancing act. For example, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way.The delivery and support of IT services  more...

ITIL Problem and Change Management Every information technology (IT) system suffers unexpected problems and errors. These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve  more...

ITIL Financial and Security Management IT organizations face numerous challenges every day. Two of the biggest challenges are to become and stay profitable and to protect their systems from unauthorized access. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help IT organizations set up rigorous processes to aid in their efforts to become and remain solvent and to  more...

Writing a Business Case ...prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when you consider that  more...

The Process of Negotiation ...t can crop up during the negotiation process if you are unprepared. Feelings of uncertainty can wreak havoc with any deal. The intent of this course is to prepare you to negotiate from a place of strength, not fear. The process and stages of negotiation are explained in a step by step, practical way. Investigator, presenter, bargain-hunter, and winner--you'll explore how to assume each of these  more...

Presenting Successfully There are a number of basic types of presentations, but all presentations have four things in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a  more...

Available Presentation Resources This course is about making effective use of resources that can take the pressure off you--visual aids, questions, and making a team presentation. Visual aids are overused, and presenters are overdependent on them. You need to know what visuals are available to you, and be able to determine which one suits a particular need. You need to know what makes a successful visual. Finally, you need to be  more...

Effective Intercultural Relationships In a shrinking world, businesses operate across borders, whether they are borders between neighborhoods or borders between countries. All of these bordered areas, large and small, represent differing cultures. Whether comfortable or abroad, chances are, your business deals with people of varying cultures on a daily basis. In today's expansive work environment, employees, co-workers, customers,  more...

Effective Relationships with Business Partners You have three options when you want to extend your base of business resources: Expand your company, acquire another company, or partner with a complimentary company. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in  more...

Getting the Most from Business Documents How often have you or one of your colleagues stayed at work late to finish an important report or proposal to meet a deadline? Then two days later you receive a call from the intended recipient asking you where the report is. You faxed it over and it got lost in their fax room. Now you've missed the benefit of having met your deadline. This familiar scenario illustrates the importance of selecting  more...

Asserting Yourself Professionally Do you sometimes wonder if your professional style is too passive-hesitant and weak? Or do you find yourself acting too aggressively toward your co-workers or subordinates--too critical and overbearing? Do you wonder if there is another professional style that might be better for you? If you answered yes to any of these questions, it's a good time to learn to be an assertive business professional.  more...

Assertiveness from Inside to Outside Do you sometimes wonder if there's a way to alter your professional style--to change yourself from the inside out? Do you believe there may be strategies you could use to develop a more assertive professional style? Do you want to learn about strategies that can help you interact assertively with others in the workplace? Now is a good time to enhance your professional assertiveness skills if you  more...

Advanced Features of Adobe Acrobat 8 You can use the professional features of Adobe Acrobat 8 to perform such tasks as batch processing, and indexing. Adobe Acrobat 8 also allows you to prepare a PDF for commercial printing using its Preflight feature and this course explores the advanced features of Adobe Acrobat 8, including working with multimedia, creating batch sequences, and preparing PDFs for indexing.  more...

Business Travel Safety - Developing a Corporate Travel Program In Business Travel Safety: Forming a Corporate Travel Safety Program, you will learn how to facilitate safe and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling..  more...

Executing Monitoring Controlling and Closing a Project After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing  more...

Oracle Application Server 10g Infrastructure and Middle Tier Installation To demonstrate how to prepare for, execute, and verify OracleAS Infrastructure and Middle Tier installation  more...

Deploying Windows Vista Microsoft Windows Vista is the leading operating system used on desktops throughout the world in enterprise and home environments. It provides enhanced security, performance, reliability, and reduced cost for deployment and management. This course discusses the deployment infrastructure for enterprise environments and the different deployment methods that can be used to deploy Windows Vista,  more...

Exchange Server 2003 Installation To outline how to prepare, perform, and check Exchange Server 2003 installation  more...

Microsoft SMS 2003 Distributing Software To explain how to prepare, manage, and monitor software distribution  more...

Preparing for the Behavioral Interview Research shows that the biggest problem with most interviews is that they lack focus and validity. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong  more...

Preparing as the Interviewee Interviewing isn't what it used to be. Today's interviewers are continually asking interviewees for detailed examples of past performance. Organizations have found that employees tend to do at least as well on new jobs as they did on their old ones. So the information and examples you provide to potential employers will often seal your fate. It's critical that you prepare yourself for behavioral  more...

Human Resources Fundamentals HRCI PHR ...and knowledge. Toward that end, this course will help you prepare for the HRCI certification examination with regard to human resources fundamentals. In this course, you'll learn about such things as qualitative and quantitative abilities; budgeting and accounting skills; contract and project management; human relations and human resource technology. All the topics in this course are based on  more...

Strategic Management HRCI PHR ...ational goals. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to strategic management. In this course, you'll learn about such things as dealing with change, corporate governance, and the strategic planning process. All the topics in this course are based on the Strategic Management functional area of the HR Body of Knowledge recommended  more...

Affirmative Action and the EEO HRCI PHR ...and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of equal employment opportunity and affirmative action. In the area of EEO, you will learn about the chief forms of employment discrimination, the impact of certain important discrimination cases on employment law, and the primary methods of complying with EEO laws and  more...

Employment Management HRCI PHR ...and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of federal anti-discrimination legislation and workforce management. In this course, you'll learn about legislation that is specific to employee rights, privacy, and consumer protection. In addition, you'll learn about effective methods for creating sound job descriptions and  more...

Recruiting and Selecting Candidates HRCI PHR ... organization. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to employee recruitment and selection. In this course, you'll learn about such things as recruitment sources and employer branding, and screening tests and interviews. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body  more...

Offers Contracts and Exit from the Organization HRCI PHR Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored.The Human Resource Certification Institute's  more...

Developing Employees HRCI PHR ...nd future needs of the company. This course will help you prepare for the HRCI certification examinations in the areas of employee training and development. In the area of employee training, you will learn methods for effectively training adult learners and techniques for aligning all training programs with your company's strategic goals. This course will also help you understand the necessary  more...

Developing Human Resources HRCI PHR ...ial for growth and development. This course will help you prepare for the HRCI certification examinations in the areas of human resources development and performance management. In the area of human resource development, you will learn effective methods for both leadership development and organizational development. This course will also help you understand techniques for developing effective  more...

Compensating Employees HRCI PHR ...nd future needs of the company. This course will help you prepare for the HRCI certification examinations in the area of employee compensation. You will learn methods for effective total compensation.This course will also help you understand the necessary steps for aligning existing compensation methods to a total compensation arrangement. All the topics in this course are based on the  more...

Programs to Benefit Employees HRCI PHR ...ese are some of the topics you will need to understand to prepare for the Human Resource Certification Institute's Professional in Human Resources certification examination (HRCI/PHR). This course will help you prepare for the HRCI certification examinations in the areas of benefits compensation. In the area of benefit regulations, this course will help you understand the federal legislation  more...

Employment Relations HRCI PHR ...and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of employee relations, employee and individual rights and relations, and Equal Employment Opportunity (EEO) complaints. In the area of employment rights, you will learn about employee rights legislation, employer and labor regulations, and the process for filing EEO complaints.  more...

Sexual Harassment at Work HRCI PHR ...and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the area of sexual harassment. In this course, you'll learn about the many aspects of sexual harassment, the key types of sexual harassment claims, the recent legal history of sexual harassment, and important elements of an effective sexual harassment prevention program. All the topics  more...

Non-Unionized Workplaces HRCI PHR ...nsible manner. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of work regulations and employee issue resolution. In the areas of work regulations, you will learn about policies, procedures, and work rules, along with employee handbook regulations and workplace behavior issues. This course will also help you understand Alternative Dispute  more...

Unionized Workplaces HRCI PHR ...nsible manner. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of work regulations and employee issue resolution. This course will also help you understand union organization, grievance processes, dispute resolution, and arbitration. In the areas of work regulations, you will learn about collective bargaining, contract negotiations, good  more...

Health and Safety in the Workplace HRCI PHR ...ration (OSHA). Toward that end, this course will help you prepare for the HRCI certification examinations with regard to OSHA and the OSH Act. In this course, you'll learn about such things as OSHA's purpose, coverage, standards, and inspection authority, as well as the Drug-Free Workplace Act and the Mine Safety and Health Act. All the topics in this course are based on the Occupational  more...

Risk Assessment and Prevention HRCI PHR ...and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of risk assessment and prevention. You will learn about the health, safety and security risks in the workplace, injury and illness prevention and compensation programs, and safety training programs. The course will also help you understand business continuity planning and  more...

Diversity the Future ...ill continue to expand in the years to come. They need to prepare for demographic changes that will alter both the definition of corporate culture and practices for hiring, retention, and interaction with the company. This course explores the need for a holistic approach to workplace diversity, and the effects of incorporating a work/life initiative into business strategy. This SkillSoft  more...

Performance Support Performance support is the new training buzzword. In a world that demands instant information and fast response, training can no longer suffice as the only solution to performance gaps. Learn how to provide performance consulting using a variety of interventions to address performance challenges. Find out how to create a performance-consulting department to replace your training department and how  more...

Quality Management - Business Process Improvement Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.  more...

Total Quality Management - Essentials of TQM In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...

Oracle SQL PL SQL Using Procedure Builder Curriculum ...asics Certification: This curriculum will help candidates prepare for test 1Z0-001, which applies towards the following Oracle Certified Professional (OCP) Program certification tracks: Oracle8i Certified Database Administrator, Oracle8 Certified Database Administrator, and Oracle Certified Application Developer, Release 2. Learn To See individual course descriptions for specific course  more...

Directory Technologies Part 2 NDS eDirectory ...irectory. • Run DSREPAIR on a NetWare 5.0 server to prepare the server for installing eDirectory on the server console. • Install NetWare 5.0 Support Pack on a NetWare 5.0 server on the server console. • Install eDirectory on a NetWare 5.0 server on the server console. • Sequence the phases to install eDirectory on a Windows 2000 server. • Identify the tasks to be  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 ...entity of a server by using the NWCONFIG utility. • Prepare NDS for hardware upgrade by using the DSMAINT utility. • Restore NDS after hardware upgrade by using the DSMAINT utility. • Sequence the steps for recovering a failed server. • Replace the references to a failed server by using the DSMAINT utility. • Perform verification activities in an NDS tree by using  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...the features of ConsoleOne. • Complete the steps to prepare a NetWare server for an upgrade to NDS 8. • Identify the steps to complete the installation process of NDS upgrade. • Identify the steps to complete the upgrade process of NDS 8. Unit 2: NDS Health Checks 1 - 2 hours • Identify the frequency of performing NDS health checks. • Identify the  more...

Oracle9i SQL Data Retrieval Techniques ...nd application developers. This course will help students prepare for the Oracle9i DBA certification, and is mapped to Exam 1Z0-007. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, German, Brazilian Portuguese, Spanish Total Learning Time 6 to 8 hours 61131 Objectives Unit 1:  more...

Oracle9i SQL Basic SELECT Statements ...nd application developers. This course will help students prepare for the Oracle9i DBA certification, and is mapped to Exam 1Z0-007. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, Brazilian Portuguese, Spanish Total Learning Time 6 to 8 hours 61130 Objectives Unit 1:  more...

CIW Perl Fundamentals Part 2 Manipulating Scripts Course Overview This is the second course in a three part series that students will learn both theoretical and practical instruction on external data Perl scripts. This course will also cover regular expressions and pattern matching, subroutines, and file access and manipulation. Learn To Identify the syntax of pattern binding operators. Match metacharacters with their functions.  more...

CIW Perl Fundamentals Part 1 Basic Syntax Course Overview This is the first course in a three part series that presents students with both theoretical and practical instruction on the foundations of the Perl language. Students will also become familiar with an Introduction to Perl, Flow Control, Arrays, and Associative Arrays. Learn To Identify characteristics of the Perl programming language. Identify characteristics of the  more...

CIW E-Commerce Designer Part 5 Transaction Mgt Course Overview This is the final course in a five part series. Students will learn both theoretical and practical instruction on E-Commerce transaction management. Subjects covered in this course include online catalogs, payments, and security. Learn To Identify usability features of a Web site. Match the main Site Manager components with their functions. Identify the guidelines for  more...

CIW E-Commerce Designer Part 4 Site Implementation ...prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site implementation. The instruction can be divided into two main parts: Site Creation Methods and Site Development. Learn To Identify the features of independent online storefront creation packages. Identify the characteristics of portal  more...

CIW E-Commerce Designer Part 3 Site Usability ...prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site usability. The instruction can be divided into three main parts: Site Usability, Consumer Service Methods, and Site Management. Learn To Identify the reasons for considering usability in Web site design. Identify ways to allow customers  more...

CIW E-Commerce Designer Part 1 Foundations ...prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations, B2B Frameworks and Law and the Internet. Learn To Identify the factors that drive e-commerce. Identify the differences between e-commerce and  more...

Java Exceptions Assertations ... who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.10 CEUs Language Options: US English Total Learning Time: 1.5 hours Objectives: Unit 1: Introducing Exceptions and Assertions Identify key concepts related to  more...

Java Exceptions Assertations ... who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.10 CEUs Language Options: US English Total Learning Time: 1.5 hours Objectives: Unit 1: Introducing Exceptions and Assertions Identify key concepts related to  more...

Advanced OOP Java Concepts ... who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.20 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Object Lifetime Identify key concepts related to class initialization. Identify  more...

Advanced OOP Java Concepts ... who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.20 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Object Lifetime Identify key concepts related to class initialization. Identify  more...

Intro to Object-Oriented Programming with Java ... who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Classes, Objects, and Arrays Identify advantages of using Object-Oriented  more...

Intro to Object-Oriented Programming with Java ... who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Classes, Objects, and Arrays Identify advantages of using Object-Oriented  more...

Java Operations Flow Control ... who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Data Type Conversion and Operators Identify code that performs different types of  more...

Java Operations Flow Control ... who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Data Type Conversion and Operators Identify code that performs different types of  more...

Java Concepts ... who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.60 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Java Platform Concepts Identify key features of the Java language. Identify key  more...

Java Concepts ... who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.60 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Java Platform Concepts Identify key features of the Java language. Identify key  more...

IBM DB2 Universal Database V6 1--App Development ... appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Application Development exam 511. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Application Development Duration: 1 - 2 Hour(s) Combine data from two or more tables using a join. Combine two queries into a single result table using  more...

IBM DB2 Universal Database V6 1--App Development ... appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Application Development exam 511. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Application Development Duration: 1 - 2 Hour(s) Combine data from two or more tables using a join. Combine two queries into a single result table using  more...

IBM DB2 Universal Database V6 1 App Devel Curriculum ...ion Development Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 511. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to apply this knowledge to  more...

IBM DB2 Universal Database V6 1 App Devel Curriculum ...ion Development Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 511. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to apply this knowledge to  more...

IBM DB2 Universal Database V6 1--Administration ... appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Database Administration exam 510. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Design for a New DB2 Implementation Duration: 3 - 4 Hour(s) Match the authentication parameter settings with their outcomes. Identify the authority level  more...

IBM DB2 Universal Database V6 1--Administration ... appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Database Administration exam 510. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Design for a New DB2 Implementation Duration: 3 - 4 Hour(s) Match the authentication parameter settings with their outcomes. Identify the authority level  more...

IBM DB2 Universal Database V6 1--Fundamentals ... appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification exam 509. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to DB2 Universal Database V6.1 Duration: 1 - 2 Hour(s) Match the product editions of DB2 UDB with their characteristics. Identify the satellite administration  more...

IBM DB2 Universal Database V6 1--Fundamentals ... appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification exam 509. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to DB2 Universal Database V6.1 Duration: 1 - 2 Hour(s) Match the product editions of DB2 UDB with their characteristics. Identify the satellite administration  more...

IBM DB2 Universal Database V6 1 Admin Curriculum ... Administration Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to plan, implement and maintain new  more...

IBM DB2 Universal Database V6 1 Admin Curriculum ... Administration Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to plan, implement and maintain new  more...

Cisco Internetwork Troubleshooting Part 2 ...Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover commands and guidelines for problem isolation and resolution at the network, transport, and application layers of the OSI model. Learn To: Identify symptoms of problems occurring at the network layer. Identify functions of network layer commands.  more...

Cisco Internetwork Troubleshooting Part 1 ...Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover baseline configuration and documentation of networks and end-systems, support resources for troubleshooting, and troubleshooting approaches. It covers commands and guidelines required for problem isolation and resolution at the physical and data link layers of the OSI  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt ...lient installation using ACU and the NCIMAN.exe utility. Prepare an NDS container for manual registration using NetWare Administrator. Run the Workstation Registration program manually from the workstation Scheduler using Windows Explorer. Verify workstation registration through a container's Workstation Registration property page using NetWare Administrator. Match the methods used to  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...and will help Novell CNA and CNE certification candidates prepare for exam 50-633. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Administration Tasks: Objects Duration: 1 - 2 Hour(s) Assign a GroupWise account to an NDS user using NetWare Administrator. Match the GroupWise Account page options with their descriptions. Create a GroupWise nickname for a user  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...and will help Novell CNA and CNE certification candidates prepare for exam 50-633. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: GroupWise Client Installation Duration: 2 - 3 Hour(s) Match each client option with its description. Match the platform with the minimum system requirements necessary to run the GroupWise client. Identify the factors to consider when  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...and will help Novell CNA and CNE certification candidates prepare for exam 50-633. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: GroupWise Client Duration: 1.5 - 2 Hour(s) Identify the functions of the GroupWise client. Match each GroupWise client folder with its description. View a message using QuickViewer. Create a mail message using the GroupWise client.  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...: Configuring and Managing Duration: 3 - 4 Hour(s) Prepare a fax device for sending a fax by using Control Panel. Send a fax by using Send Fax Wizard. Create a cover page for a fax by using the Fax Cover Page Editor. Manage a fax queue by using the taskbar. Identify the uses of the Fax Service Management utility. Set the fax device to receive a fax by using the Fax Service  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...: Configuring and Managing Duration: 3 - 4 Hour(s) Prepare a fax device for sending a fax by using Control Panel. Send a fax by using Send Fax Wizard. Create a cover page for a fax by using the Fax Cover Page Editor. Manage a fax queue by using the taskbar. Identify the uses of the Fax Service Management utility. Set the fax device to receive a fax by using the Fax Service  more...

Designing Cisco Internetwork Solutions Part 3 ...ng Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers IP addressing, including IPv6, and routing protocol selection criteria, features, and deployment. Learn To: Identify characteristics of the IPv4 address structure. Identify characteristics of the IPv6 address structure. Distinguish between static and dynamic  more...

Designing Cisco Internetwork Solutions Part 2 ...ng Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers Campus design methodology and models, Enterprise Edge WAN design methodology, WAN technology, and IP addressing, including IPv6. Learn To: Identify factors to consider when designing an Enterprise Campus. Match types of transmission media with their characteristics.  more...

Designing for Cisco Internetwork Solutions Part 1 ...o Internetwork Solutions curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers organizational network policies and procedures, network design methodology, assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and evaluating network services and solutions within modular  more...

Oracle Designer 6i First Class Design Generation ...dentify how the Entity Relationship Diagrammer is used to prepare for Server Design. o Identify how a Function Hierarchy Diagrammer is used to prepare for Application Design. o Identify how a Matrix Diagrammer is used to prepare for application design. o Identify the uses of the Database Design Transformer. o Identify the uses of the Application Design Transformer. o Identify the uses of  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ...c Configuration (63326). This course will help candidates prepare for the Oracle8i Certified Database Administrator (DBA) Track Exam 5, 1Z0-026. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Centralized Naming Concepts Duration: 1.5 - 2 Hour(s) Match the service name resolution method with its definition. Identify the benefits of using the centralized naming  more...

Oracle8i Network Administration Net8 Architecture Strategy ...s (courses 63311-63315). This course will help candidates prepare for the Oracle8i Certified Database Administrator (DBA) Track Exam 5, 1Z0-026. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Net8 Overview Duration: 2 - 3 Hour(s) Identify the features of a two-tier network. Identify the services provided by the middle tier in an n-tier network. Identify the  more...

Oracle8i Backup and Recovery Troubleshooting Recovery ...ies and Backups (63321). This course will help candidates prepare for the Oracle8i Certified Database Administrator (DBA) Track Exam 3, 1Z0-025. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Recovery Methods Duration: 1 - 2 Hour(s) Identify the ways of resolving statement failure. Identify the causes of statement failure. Identify the ways of resolving  more...

Oracle8i Backup and Recovery Strategies Backups ...r to taking this course. This course will help candidates prepare for the Oracle8i Certified Database Administrator (DBA) Track Exam 3, 1Z0-025. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Backup and Recovery Architecture Duration: 1 - 2 Hour(s) Select the backup and recovery goals of a database administrator. Identify the factors to be considered when  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ...ry and Disk I/O (63332). This course will help candidates prepare for the Oracle8i Certified Database Administrator (DBA) Track Exam 4, 1Z0-024. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Using Oracle Data Blocks Efficiently Duration: 1.5 - 2 Hour(s) Match the component of database storage with its definition. Avoid dynamic allocation of extents by using the  more...

Oracle8i Performance Tuning Managing Memory Disk I O ... and Techniques (63331). This course will help candidates prepare for the Oracle8i Certified Database Administrator (DBA) Track Exam 4, 1Z0-024. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Tuning SQL Duration: 1.5 - 2 Hour(s) Explain the plan for a query by using the EXPLAIN PLAN statement. Inspect the performance of a plan by setting up trace at the session  more...

Oracle8i Performance Tuning Architecture Strategy ...nterprise Manager (OEM). This course will help candidates prepare for the Oracle8i Certified Database Administrator (DBA) Track Exam 4, 1Z0-024. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Tuning the Oracle8i Server: Overview Duration: 1.5 - 2 Hour(s) Match the tuning goals with the appropriate job role. Identify appropriate tuning goals. Sequence the steps  more...

Oracle8i Database Admin Manage Security ...eate a Database (63312). This course will help candidates prepare for the Oracle8i Certified DBA Architecture and Administration exam 1Z0-023. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Users Duration: 1 Hour(s) Match the components of a security domain with their functions. Identify the steps for creating a user. Create a user by using Oracle  more...

Oracle8i Database Admin Manage Data Storage ...rage Structures (63313). This course will help candidates prepare for the Oracle8i Certified DBA Architecture and Administration exam 1Z0-023. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Tables Duration: 1 - 2 Hour(s) Identify the row storage method for various types of tables. Identify the information stored in the components of the Oracle row  more...

Oracle8i Database Admin Manage Storage Structures ...eate a Database (63312). This course will help candidates prepare for the Oracle8i Certified DBA Architecture and Administration exam 1Z0-023. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Storage Structures Duration: 1 - 2 Hour(s) Identify the correct order of the components of the storage hierarchy. Match the types of data segments with their features.  more...

Oracle8i Database Admin Create Databases ...age an Instance (63311). This course will help candidates prepare for the Oracle8i Certified DBA Architecture and Administration exam 1Z0-023. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating a Database: Procedure Duration: 1 - 2 Hour(s) Identify the guidelines for creating an OFA structure. Match the ORACLE_HOME subdirectories with their contents.  more...

Oracle8i Database Admin Manage an Instance ... PL/SQL: Basics (60113). This course will help candidates prepare for the Oracle8i Certified DBA Architecture and Administration exam 1Z0-023. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Architecture Components Duration: 1 - 2 Hour(s) Identify the tasks of a database administrator. Match the terms associated with establishing a database connection with  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum ...ourse Overview This course series will help individuals prepare for certification exam 70-059. This exam is an elective for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 688  more...

Wndows NT Server 4 0 Enterprise Curriculum ...ourse Overview This course series will help individuals prepare for certification exam 70-068. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class  more...

Windows NT 4 0 Core Technologies Support - Part 3 ...crosoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The curriculum imparts the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot Windows NT 4.0 which will enable the learners to successfully take Microsoft's 70-67 certification exam:  more...

Windows NT 4 0 Core Technologies Support - Part 2 ...crosoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot Windows NT 4.0 which will enable the learners to successfully take Microsoft's 70-67 certification exam:  more...

Windows NT 4 0 Core Technologies Support - Part 1 ...crosoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot Windows NT 4.0 which will enable the learners to successfully take Microsoft’s 70-67 certification exam:  more...

Windows NT 4 0 Core Technologies Support Curriculum ...ourse Overview This course series will help individuals prepare for certification exam 70-067. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To: Create and administer network printers. Audit and monitor the server resources. Make backups and restore data from a tape. C ontent Emphasis Skills-Based A udience This course is inteneded for IT  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ... Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To: Create and administer network printers. Audit and monitor the server resources. Make backups and restore data from a tape. C ontent Emphasis Skills-Based A udience This course is inteneded for IT  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To: Identify the features of Windows NT 4.0 interface, create and customize user and group accounts. Administer rights and policies for user and group accounts and configure the user environment. Manage and secure  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ... Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To: Identify the features of Windows NT 4.0 interface, create and customize user and group accounts. Administer rights and policies for user and group accounts and configure the user environment. Manage and secure  more...

NetWare and Windows NT Integration - Part 3 ...Novell course 555 that will help certification candidates prepare for exam 050-644. Participants should have taken the first two parts of this series (courses 82505 and 82506) prior to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: User Access in an Integrated Network Duration: 2 - 3 Hour(s) Install NDS for NT tools from a CD. Access a  more...

NetWare and Windows NT Integration - Part 2 ...Novell Course 555 that will help certification candidates prepare for exam 050-644. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Windows NT User Security Duration: 2 - 3 Hour(s) Match the methods that are used for implementing security in Windows NT and their functions. Identify the Windows NT features that are used to control user access to  more...

NetWare and Windows NT Integration - Part 1 ...Novell Course 555 that will help certification candidates prepare for exam 050-644. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows NT: An Introduction Duration: 2 - 3 Hour(s) Select the most suitable operating system for a given networking environment. Sequence the steps involved in logging in to a Windows NT workstation. Match default user accounts  more...

NDS Design and Implementation Part 2 ...ourse. This is an approved study guide that will help you prepare for certification exam 50-634 and is equivalent to Novell class 575. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Planning the User Enviornment Duration: 3 - 4 Hour(s) Identify the elements that comprise the needs analysis document. Identify the NDS objects used to create a user environment.  more...

NDS Design and Implementation Part 1 ...ourse. This is an approved study guide that will help you prepare for certification exam 50-634 and is equivalent to Novell class 575. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: NDS Design Theory Duration: 1 - 2 Hour(s) Identify why NDS design is important to the success of a network. Identify the tasks of personnel roles needed in NDS design. Identify the  more...

NetWare 5 Advanced Administration - Part 5 ...roved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Maintaining Novell Directory Services Duration: 1 - 2 Hour(s) Match replica types with their functions. Identify causes of delay in the replication and synchronization of changes in the  more...

NetWare 5 Advanced Administration - Part 5 ...roved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Maintaining Novell Directory Services Duration: 1 - 2 Hour(s) Match replica types with their functions. Identify causes of delay in the replication and synchronization of changes in the  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5 ...inal course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the features of the components of Microsoft Repository; perform the tasks related to managing a Microsoft SQL Server 7.0 data warehouse;  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4 ...urth course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the methods of aggregating and accessing data from relational data structures; identify the methods of data access from multidimensional  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 ...hird course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to create a data warehouse database; perform the steps necessary to build and manage replication by using the Enterprise Manager; build a dimension  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 ...cond course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the design characteristics of OLAP systems and Aggregate schemas; identify the data warehouse models; identify the Data Transformation  more...

SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 ...irst course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the characteristics of different decision support systems and components and tools used in data warehousing; identify the different  more...

Visual InterDev 6 0 Implementing Server Technologies ...inal course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS components; Identify the  more...

Visual InterDev 6 0 Implementing Server Technologies ...inal course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS components; Identify the  more...

Visual InterDev 6 0 Accessing Remote Data ...urth course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to work with database records and identify the methods of managing recordset size; identify the components of Remote Data Services (RDS);  more...

Visual InterDev 6 0 Accessing Remote Data ...urth course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to work with database records and identify the methods of managing recordset size; identify the components of Remote Data Services (RDS); identify  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...hird course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features of Active Server Pages (ASP); create a server script and debug the server-side script; set permissions for a Web  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...hird course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features of Active Server Pages (ASP); create a server script and debug the server-side script; set permissions for a Web  more...

Visual InterDev 6 0 Building Web Sites and Pages ...cond course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and use the team development tools to  more...

Sales Skills Gaining Customer Commitment ...e a client's anxiety during the sales process, and how to prepare for negotiations. Learn To Obtain a client's written consent to complete the sales process. Complete three actions to help you when building relationships with clients. Ask situation-appropriate questions during the sales process.  more...

Sales Management Building a Championship Sales Team ... of Sales, will sit in on the interview. You will need to prepare for the interview with Diane by creating lead questions and reviewing her resume. Then you need to follow the steps for conducting the interview. Unit 2: Building Sales Team Unity (0.5 - 1 hour) Sequence the steps for building relationships that increase motivation. Follow the  more...

Competitive Intelligence Analysis Dissemination ...of Icon's Competitive Analysts. Janet will discuss how to prepare for information gathering, as well as the steps you should take when choosing a database. She will then review some of the ethical and legal issues surrounding competitive intelligence. Through her questions, you will gain a better understanding of this component of the competitive intelligence process. Unit 2: Analyzing  more...

Managing Business Risk Developing a Risk Management Plan Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. Learn To Identify the differences  more...

Visual InterDev 6 0 Planning a Web Application ...irst course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be considered while developing a web  more...

NetWare 5 Administration - Part 1 ...This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Identify the salient features and functionalities of NetWare 5. Understand the role of Novell Directory Services (NDS) in accessing and managing network services. Set up a Novell NetWare 5 workstation. Manage user objects' network  more...

NetWare 5 Administration - Part 2 ...This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Set up and configure network printing services by using Novell Distributed Print Services (NDPS). Identify the file system management utilities. Display file system information by using system management utilities. C ontent  more...

NetWare 5 Administration - Part 3 ...This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Describe NetWare 5 file system security. Plan and implement file system security, and file and directory attribute security. Create and manage login scripts. Manage NDS security. C ontent Emphasis Skills-Based A  more...

NetWare 5 Administration - Part 4 ...This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute and manage applications by using Z.E.N. works. Manage workstations by using Z.E.N. works. C ontent Emphasis Skills-Based A udience This course is intended for network support professionals who plan to  more...

NetWare 5 Administration - Part 5 ...This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Manage Resources in a multicontext environment. Identify the concepts associated with installing a NetWare 5 server. Perform a NetWare 5 server installation. C ontent Emphasis Skills-Based A udience This course is  more...

NetWare 5 Advanced Administration - Part 1 ...roved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Upgrade to NetWare 5 Duration: 2 - 3 Hour(s) Identify the ways to upgrade an existing NetWare server to NetWare 5. Identify each of the available protocols and when each can be used.  more...

NetWare 5 Advanced Administration - Part 2 ...roved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Queue-Based Network Printing Duration: 2 - 3 Hour(s) Identify the tasks to set up queue-based printing. Perform the steps to create a print queue object. Perform the steps to create a  more...

NetWare 5 Advanced Administration - Part 3 ...roved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Novell Network Backup and Restore Duration: 3 - 4 Hour(s) Identify components required to complete the Storage Management Services (SMS) backup process. Identify the types of backup  more...

NetWare 5 Advanced Administration - Part 4 ...roved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Installing a Web Server Duration: 2 - 3 Hour(s) Identify the components of a Web server. Perform the steps to install a FastTrack Server. Identify the changes made to a NetWare Server  more...

Word 2000 Expert User ... summary of a document. Identify the tasks to be done to prepare a document for simultaneous editing. Set the default file location for workgroup templates. Protect a document for sharing. Enable the setting to create multiple versions of a Word document. Save a Word document as a Web page. Match the components of a form with their functions. Create a form in a Word document. Modify the  more...

PowerPoint 2000 Proficient User ... modify slides in a presentation; enhance a presentation; prepare for delivering a presentation. L earn To: Open an existing presentation. Identify the functions of the interface components. Create a presentation. Modify slides in a presentation. Enhance a presentation. Prepare for delivering a presentation. C ontent Emphasis Skills-Based A udience This course  more...

PowerPoint 2000 Expert User ...modify charts and tables; import data from other sources; prepare support elements for a presentation; and broadcast a presentation on the Web. L earn To: Create and modify a chart. Create and modify an organization chart. Create and modify a table. Import data from other sources. Prepare support elements for a presentation. Broadcast a presentation on the Web. C ontent  more...

SQL Server 7 0 System Administration - Part 3 ...options with their functions. Identify the steps used to prepare the database for recovery. Associate restore options with their functions. Identify the units that must be restored to reinstate the system database. Identify cases in which the user databases must be attached to the master database. Perform the steps necessary for restoring a database from a full backup set. Perform the  more...

Site Server 3 0 Implementation - Part 1 ...rst course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to install and configure Microsoft Site Server 3.0; identify the procedures involved in publishing content; and understand the content deployment  more...

Site Server 3 0 Implementation - Part 2 ...ond course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to identify the concepts considered when planning a catalog; perform the steps to modify an existing Web page to search catalog categories; create  more...

Site Server 3 0 Implementation - Part 3 ...nal course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to identify the tasks and procedures associated with the Knowledge Manager; and identify the tools and procedures for analyzing Web site usage and  more...

Visual InterDev 6 0 Planning a Web Application ...irst course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be considered while developing a web  more...

Visual InterDev 6 0 Building Web Sites and Pages ...cond course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and use the team development tools to  more...

NetWare 5 Administration - Part 1 ...This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Identify the salient features and functionalities of NetWare 5. Understand the role of Novell Directory Services (NDS) in accessing and managing network services. Set up a Novell NetWare 5 workstation. Manage user objects' network  more...

NetWare 5 Administration - Part 2 ...This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Set up and configure network printing services by using Novell Distributed Print Services (NDPS). Identify the file system management utilities. Display file system information by using system management utilities. C ontent  more...

NetWare 5 Administration - Part 3 ...This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Describe NetWare 5 file system security. Plan and implement file system security, and file and directory attribute security. Create and manage login scripts. Manage NDS security. C ontent Emphasis Skills-Based A udience  more...

NetWare 5 Administration - Part 4 ...This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute and manage applications by using Z.E.N. works. Manage workstations by using Z.E.N. works. C ontent Emphasis Skills-Based A udience This course is intended for network support professionals who plan to manage or  more...

NetWare 5 Administration - Part 5 ...This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Manage Resources in a multicontext environment. Identify the concepts associated with installing a NetWare 5 server. Perform a NetWare 5 server installation. C ontent Emphasis Skills-Based A udience This course is  more...

NetWare 5 Advanced Administration - Part 1 ...roved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Upgrade to NetWare 5 Duration: 2 - 3 Hour(s) Identify the ways to upgrade an existing NetWare server to NetWare 5. Identify each of the available protocols and when each can be used. Identify the  more...