Online Preparing eLearning - Training Resources

Preparing for the Praxis II Subject Assessments This course is designed to prepare you for The Praxis II Subject Assessments by concentrating on three keys to success: understanding the exams, preparing for the exams, and developing a Praxis State of Mind. Students learn to read test questions critically, prepare targeted study plans, and get tips that will improve their chances of passing.  more...

Understanding Globalization: Preparing for the 21st Century Interactive course covers economic, political, and cultural dimensions of Globalization. Globalization is the process of integrating national economies, political structures, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This  more...

Shipping Infectious Substances (IATA and DOT) ...passes all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D. The course meets the requirements for training as specified in 49 CFR 172 Subpart H, including testing of participants. This course does not cover driver training as required for each hazmat employee  more...

Shipping with Dry Ice ...passes all of the activities which must be addressed when preparing dry ice for shipment by air. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full  more...

Project Management Professional- (Self Directed) Project Management Professional is a self-directed course that covers the fundamentals of managing projects with the newcomer in mind. Project management is the discipline of organizing and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time, and cost constraints. This course can be completed as quickly as you care  more...

PowerPoint 2000 Level 2 Students will learn how to design presentations for the Web, use templates, design speaker notes and handouts, and apply animation and effects in this more advanced Microsoft PowerPoint 2000 course. Students will be introduced to more advanced components of Microsoft PowerPoint 2000, such as using masters, templates, and animation features, and preparing presentations by working with speaker  more...

Office 2000 Intermediate ...such as using masters, templates, and animation features, preparing presentations by working with speaker notes and developing audience handouts, and designing presentations for the Web. In Microsoft Outlook 2000, students will learn to use and customize mail features; use advanced Calendar features; organize items using categories; explore contacts and the journal; and integrate Outlook and  more...

Introduction to Writing Speeches and Presentations ...ations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one effective. Also, it touches on visual aids and what  more...

IATA Dangerous Goods ...passes all of the activities which must be addressed when preparing a dangerous goods for shipment by air. This course has been updated to include recent changes to the regulations, using the latest Edition of the IATA Dangerous Goods Regulations. The course is designed to help employers meet the requirements for training as specified in Section 1.5 of the IATA Dangerous Goods Regulations and  more...

DOT Hazardous Materials Transportation ...passes all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson  more...

Electronic Commerce - Security Issues This course is designed to give the student a good understanding of security issues surroungind Electronic Commerce (E-Commerce) including security threats, implementing security, and payment systems. This course gives the student a good understanding of issues realted to doing business over the Internet and how to protect a E-Commerce website. The course is self-paced and taught by a audio of  more...

Electronic Commerce - Introduction This course is designed to give students a good understanding of the basics of Electronic Commerce (E-Commerce) This course gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for E-Commerce, Tools and Software used to design, implement, and manage E-Commerce and E-Commerce web sites. This course is an "E-Learning"  more...

Electronic Commerce - Strategies This course is designed to give students a good understanding of the basics of Electronic Commerce (E-Commerce)Stratetis, including marketing, promotion, and sales strategies. This course gives the student a good understanding of Marketing/Sales/Promition Strategies, Purchasing and Support Activities, ethical, legal and tax issues related to Electronic Commerce. This course is an "E-Learning"  more...

Electronic Commerce 3 Course Bundle The Electronic Commerce (E-Commerce) 3 Course Bundle is a compilation of Electronic Commerce - Introduction, Electronic Commerce- Strategies, and Electronic Commerce - Security Issues courses combined into one single bundled course. This bundle of 3 courses gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for  more...

Build Your Own BIZ(tm) - How to Fire Firing an Employee may be the most difficult function you have to perform. How to Fire will help you get through this difficult process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

Job-Seekers Workshop: 10 steps to a new beginning Welcome to our Employment Strategies Workshop The Employment Strategies Workshop begins with determining career requirements with a helpful worksheet, then explains how to find potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways  more...

Adobe InDesign CS3: Essentials Adobe InDesign CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Developing A Child s Critical Thinking Skills Course description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques  more...

Closing the Sale Course description -- Many potentially effective sales people are unable to complete the only element of a sale that results in incomea closing. This course examines the issues related to preparing and setting the stage for a commitment to buy, looks at some of the reasons that this is such a tough step for many aspiring sales professionals, and gives techniques and methods for making sure it  more...

Basics of Effective Selling Course description -- Selling is a complex and sophisticated process, but successful sales begin and end with the basic essentials. This course includes an overview of the selling process, and provides worksheets and checklists to take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service,  more...

Preparing for Change ...ard into a new and potentially exciting personal future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take advantage of the opportunities for personal growth that can accompany organizational change. You gain insights into how to learn, and when to learn. You acquire the skills and strategies you need to manage your own change effectively.  more...

Preparing for Outbound Sales Calls The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside  more...

Preparing for Inbound Sales Calls Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three  more...

Preparing for Business Crises Effective preparation is the key to almost any project or undertaking. This is especially true of crisis management, where you actually have to prepare for unforeseen events. This course starts by providing basic background information on business crises. The course then provides specific tools that you can use for anticipating business crises, and processes for developing crisis management  more...

Facilitative Fundamentals Tools and Techniques You're heading into a room full of people coming at a problem from totally different perspectives. What techniques and tools will you use to create the synergy necessary to complete your mission? What do you need to get started? This second course in "The Successful Facilitator" series provides you with tips and techniques that will help you become a successful facilitator. You will learn to  more...

Writing a Business Case Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when  more...

Presenting Successfully ...of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it. Controlling nerves is an important part of preparing, and this course helps you to remove anxieties in the  more...

Preparing a Business Case ...preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, your chances of persuading  more...

Writing with Intention ...preparing a brief e-mail response, a business letter, a performance review, a multi-page proposal, or a presentation to a prime customer, you know that having a job means having to write. But if you're not a trained writer, how do you begin? The writing process actually starts before you pick up a pen or place your fingers on a keyboard. It begins with defining what you are writing, for whom  more...

The Writing Process ...e divides the writing process into manageable components: preparing to write and composing your message. It explains a methodical way of handling the various tasks from beginning to end. It also covers the particular challenges of writing in groups.There is no single correct way to write, and experienced writers usually develop their own individual processes. But if your current approach is  more...

Planning an Effective Business Meeting If you are in a business that has meetings, you know how much time is spent in them. A recent survey of 2000 business leaders indicated that managers spend over fifty percent of their time in meetings. That same study indicated that managers felt that about one third of those meetings were unproductive. This course will present you with information that will help you improve the quality of your  more...

Advanced Features of Adobe Acrobat 8 You can use the professional features of Adobe Acrobat 8 to perform such tasks as batch processing, and indexing. Adobe Acrobat 8 also allows you to prepare a PDF for commercial printing using its Preflight feature and this course explores the advanced features of Adobe Acrobat 8, including working with multimedia, creating batch sequences, and preparing PDFs for indexing.  more...

Advanced Business Communication - Business Writing for Results In the Advanced Business Communication: Business Writing for Results course, students will learn about writing reports, proposals, and case reports with the audience in mind. Students will cover how to effectively use visual support, including tables, graphs, drawings, and diagrams. In addition, students will learn about planning, preparing, and delivering business presentations and speeches.  more...

Relationship Management - Preparing the Client Relationship ...Preparing the Client Relationship," you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what specific roles you must fulfill  more...

Globalizing ASP NET Applications To familiarize the learner with preparing web applications for a global audience  more...

Performance Reporting and Stakeholder Management Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing  more...

Initiating a Project and Preparing the Project Plan Project integration management is concerned with ensuring the proper coordination of project processes so project objectives are achieved. Successful project managers use project integration management to integrate project processes, maximize performance, and meet project goals throughout the life cycle of a project. This course will highlight the importance of project integration management to  more...

An Introduction to Project Management Imagine trying to control the unexpected and unpredictable through processes in such a way that you meet the cost, quality, and time expectations of all invested parties in order to accomplish a temporary endeavor. This is the mission of project management. Challenging? Yes. Impossible? No. All industries employ project managers to implement processes as a way to control business. In fact, the  more...

Project Life Cycles and Stakeholders Every project has a beginning and an end, but what happens in between is less predictable. The project life cycle will most likely involve uncertainties, and it's how these uncertainties are handled that determines the outcomes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget.Organizations might "fast  more...

Introduction to Project Process Groups and Initiating a Project In a relay race, the baton handoff from one runner to the next has a dual purpose. For the first runner, the handoff represents the end of his phase of the race. For the second runner, the handoff represents the beginning. The baton handoff is both a result and an input. In any project, there are many baton "handoffs" that must happen, making the whole project highly interactive. During this  more...

Project Planning In the early planning phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for  more...

Executing Monitoring Controlling and Closing a Project ...rners with up-to-date knowledge that can either assist in preparing them for the PMI?? Project Management Professional (PMP) certification exam or prepare them to be more effective, hands-on project managers.This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004.  more...

Communications Planning and Information Distribution Any project requires good communications to manage day-to-day activities and ensure success of the project. Project managers need to understand the processes of Project Communications Management, and how those processes help promote success and resolve differences among project stakeholders. Project managers need to plan out a strategy to ensure that needed information is gathered and produced  more...

Oracle Database 11g Configuring for Backups To identify the steps for preparing a database for backup and then for performing various types of RMAN backups and monitoring them using reports and dynamic performance views, and also for performing user-managed backups and recoveries.  more...

Preparing and Drawing Objects in Illustrator CS To provide an overview of preparing and drawing objects in Illustrator CS  more...

Advanced Project Leadership - Organization Strategy and Business Needs Advanced Project Leadership: Organization, Strategy and Business Needs teaches project managers how to be successful managing high profile projects in large corporations by learning how to navigate different organization types, and what role project management plays in the different organization types. You will acquire the skills necessary to determine company strategy and the process to use that  more...

Enterprise Analysis and Making a Business Case Enterprise analysis is a key knowledge area in the practice of business analysis. During enterprise analysis, the business analyst identifies business opportunities, builds a business architecture framework, and determines the best project investment path for the enterprise. From this, the business analyst puts forward a business case, which provides an overall justification for the project. In  more...

Preparing the Exchange Server 2007 Infrastructure Microsoft Exchange Server 2007 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, some key components have been drastically changed. This course discusses the new features of Exchange Server 2007 and the hardware required to support an installation. Also discussed are the steps that should be followed when  more...

Preparing for the Behavioral Interview Research shows that the biggest problem with most interviews is that they lack focus and validity. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong  more...

Preparing as the Interviewee Interviewing isn't what it used to be. Today's interviewers are continually asking interviewees for detailed examples of past performance. Organizations have found that employees tend to do at least as well on new jobs as they did on their old ones. So the information and examples you provide to potential employers will often seal your fate. It's critical that you prepare yourself for behavioral  more...

HR s Strategic Role in the Organization HRCI SPHR Managing change effectively within HR involves aligning the organization's people and processes with an ever-changing environment. HR professionals need to be able to anticipate, plan, and carry out change, using the tools at hand. Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully  more...

Management of the HR Process HRCI SPHR ...s course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Strategic Management and the Human Resource Development functional areas of the HR Body of Knowledge recommended by the Society for Human Resource Management  more...

Strategic Approaches to Human Resource Development HRCI SPHR In order to excel in business, organizations must translate their vision into the necessary level of competencies needed to achieve goals. This course examines how human resource development (HRD) aligns the skills, knowledge, and abilities of staff to future organization and individual needs. In addition, the course looks at how an understanding of adult learning and organizational development  more...

Strategic Approaches to Total Rewards HRCI SPHR One of the largest expenditures for organizations is often employee salaries and benefits. Developing an integrated compensation and benefits program that aligns with strategic goals is essential for HR today. This course examines how compensation and benefits programs are changing. The course looks at how the total rewards system is becoming more popular and assesses how organizations need to  more...

Strategic Approaches to Labor Relations HRCI SPHR ...his course prepares HR professionals and managers who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Employee and Labor Relations functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly  more...

Strategic Approaches to Risk Management HRCI SPHR Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and  more...

Cross-generational Workers in the 21st Century ...preparing the work force generations (silent generation, baby boomers, Generation X, and Generation Next) for the workplace of the 21st century. The course's first lesson identifies the contributions each generational group makes to the workplace today. Contributions will center on the concepts of outlook, work ethic, and preferred leadership style. The second lesson in the course focuses on  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...ucture of an NDS tree that conforms to the guidelines for preparing an NDS tree structure. • Identify the uses of a physical layout diagram of a network. • Check the NDS version by using the NDS Manager utility. • Identify the steps to check the NDS version by using the DS DIAGNOSTICS utility. • Check NDS time synchronization by using the DSREPAIR utility. • Check  more...

Designing Cisco Network Service Architectures Part 5 ...s to support storage networking. Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork Expert (CCIE). It is  more...

Designing Cisco Network Service Architectures Part 4 ...ing in an IP telephony solution. Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork Expert (CCIE). It is  more...

Designing Cisco Network Service Architectures Part 3 ...ion components of VPN solutions. Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork Expert (CCIE). It is  more...

Designing Cisco Network Service Architectures Part 2 ...h Reverse Path Forwarding (RPF). Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork Expert (CCIE). It is  more...

Designing Cisco Network Service Architectures Part 1 ...remote access routing solutions. Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork Expert (CCIE). It is  more...

Cisco Internetwork Troubleshooting Part 2 ...ation Protocol (DHCP) problems. Identify guidelines for preparing for a Cisco Systems Technical Assistance Center (TAC) call. Audience: This course is aimed at professionals responsible for maintaining the efficient operation of complex computer networks, for example, System Engineers, Network Administrators, or Internetwork Engineers. Cisco employees, Channel Partners, Resellers, and  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...enaming process. Identify the tasks to be performed when preparing to move a mailbox. Identify the considerations for determining the number of user mailboxes to move at one time. Move a GroupWise mailbox from one post office to another post office using NetWare Administrator. Sequence the steps of the database information change process. Sequence the steps of the database movement  more...

Windows 2000 Administration--Part 3 Computer Mgmt Course Overview This course provides the student with the knowledge and skills necessary to manage data storage. It also provides students with the knowledge and skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C  more...

Windows 2000 Administration--Part 3 Computer Mgmt Course Overview This course provides the student with the knowledge and skills necessary to manage data storage. It also provides students with the knowledge and skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ... 4.0 to Windows 2000. o Sequence the tasks performed for preparing systems for upgrading from Windows NT 4.0 to Windows 2000. o Evaluate system requirements for migrating from Windows NT 4.0 to Windows 2000. o Evaluate the compatibility of an application with Windows 2000 in a specified situation. o Identify the features of Windows 2000 Active Directory that enhance network security. o  more...

Introduction to E-Commerce ... an e-commerce Web site. Identify ways of assessing and preparing for e-commerce security risks. Identify areas for expanding the use of e-commerce. Unit 4: E-Commerce Technology Building Blocks (1 hour) Identify the features of the virtual store. Identify the characteristics of the UNIX and Wintel operating system platforms. Identify e-commerce advertising and sales strategies.  more...

SAP R 3 Supply Chain Management ... and IT Employees Project Managers, and Project resources preparing for Supply Chain projects. Employees with appropriate background interested in other company areas. They should also be confident users of their PC Technology, Windows (or other GUI environments in use at their location). A good foundation of knowledge of the logistic correlation within the company. Knowledge regarding the  more...

Brand Management Developing a Brand Strategy ...r and Matt Engles, who perform research duties and aid in preparing presentations for marketing team meetings. They have been assisting you in getting ready to report to the marketing staff on your brand's competitors and to present your analysis of the Qualera brand. In this simulation, Jennifer and Matt will brief you on their findings, and you must answer their questions about defending  more...

Brand Management Integrated Marketing ...gy the company implemented three years ago. Happy Hill is preparing to expand into online commerce, and it is important that it fit into the integrated branding scheme of the company. As the Director of Marketing, you must explain the steps you took to create an implemented brand, explain why it was important to do so, and encourage Susan to comply with that strategy as she leads the online  more...

Professional Selling Over the Phone Preparation Strategies ...paration and Strategies offers the student guidelines for preparing the teleselling workspace and maximizing telesales calls. The program provides processes for preparing telesales scripts and managing telesales calls. In addition, the program offers the student examples of communication techniques, such as implementing components of an effective voice, listening to feedback, and asking  more...

Professional Selling Over the Phone Closing a Sale ...n addition, the program offers the student guidelines for preparing to close sales with customers. Learn To Identify the guidelines for preparing to close telesales. Follow the process for closing a sale. Resolve a customer's objections. Address a customer's rejection.  more...

Sales Management Leading a Sales Team ...s meetings. Sequence the steps for preparing to conduct a sales meeting. Select the guidelines for ensuring an effective sales meeting. Follow the guidelines for ensuring an effective sales meeting. Identify the actions for clarifying goals in sales meetings. Follow the steps for  more...

Consulting Skills The Consulting Process ...tor for the Icon Product Manufacturing Division, which is preparing to relocate into a new state-of-the-art facility. You request that she identify administrative controls, which involve altering work procedures and organization. Since timely completion of the project is essential for a smooth transition into the new facility, you must impress upon Cynthia the importance of implementing her  more...

Competitive Intelligence Analysis Dissemination ...a database. Identify the steps for preparing information for analysis. Identify the guidelines for performing ethical competitive intelligence. Use the guidelines for performing ethical competitive intelligence. Simulation Overview: In this simulation, you will meet with Janet  more...

NetWare 5 Advanced Administration - Part 3 ... backup and restore sequence. Perform the steps to start preparing the workstation for NWBACK.EXE. Perform the steps to apply the changes to finish preparing the network environment for backup. Perform the steps to begin a backup procedure. Perform the steps to label the tape media in preparation for backup. Perform the steps to select the file system data that will be backed up. Perform  more...

Oracle SQL Tuning Tuning SQL and the Optimizer Course Overview This course is the second in a two-part series on SQL Statement Tuning. This course will help application developers to design SQL statements that can reuse parsing and influence the optimizer to improve performance. L earn To: Identify the factors that affect network traffic. Identify the factors that affect parsing. Identify the guidelines for the reuse of  more...

NetWare 5 Advanced Administration - Part 3 ... backup and restore sequence. Perform the steps to start preparing the workstation for NWBACK.EXE. Perform the steps to apply the changes to finish preparing the network environment for backup. Perform the steps to begin a backup procedure. Perform the steps to label the tape media in preparation for backup. Perform the steps to select the file system data that will be backed up. Perform  more...

Quality Management Business Process Improvement ...al Learning Time 2 to 4 hours Objectives Unit1: Preparing to Change Business Processes (0.5 - 1 hour) Identify the goals management should accomplish to prepare for leading business process improvement. Given three goals, prepare to lead business process improvement. Sequence the steps for planning improvements.  more...

Enterprise Connectivity with J2EE V1 4 Overview ...ing language to their list of skills and students who are preparing for the Sun Certified Programmer for Java 2 Platform exam. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Distributed Computing (2 hours) Identify the benefits of distributed computing. Identify the strategies that conform to  more...

Enterprise Connectivity with J2EE V1 4 Overview ...ing language to their list of skills and students who are preparing for the Sun Certified Programmer for Java 2 Platform exam. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Distributed Computing (2 hours) Identify the benefits of distributed computing. Identify the strategies that conform to  more...

Strategic Sales Gaining Access to the Executives ...s you can take to develop an executive mindset. Unit 2: Preparing to Contact the Executive (0.5 hours) Identify the types of information to gather before contacting an executive prospect. Identify the stages of customers needs. Identify how to approach executive customers in the buyer unawareness stage. Identify how to approach executive customers in the buyer realization stage.  more...

Self Development Motivating Yourself to Perform In Self-Development: Motivating Yourself to Perform, managers and employees learn how to apply strategies that enable them to overcome procrastination. They also learn how to apply self-discipline and practice self-leadership concepts in order to foster motivation and perform at a high level. Learn To Use strategies to overcome procrastination.  more...

Strategic Sales Developing Executive Proposals ...eveloping Executive Proposals, you will learn the keys to preparing an effective written proposal, the questions to answer before writing a sales proposal, and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally, you will identify ways to differentiate your proposal from those of the competition and understand  more...

PowerPoint XP Proficient User ...urse will also cover adding graphics to presentations and preparing a slide show of the presentation. Learn To • Create a presentation from a blank presentation template. • Create a presentation by using the AutoContent Wizard. • Create a presentation by using a design template. • Format text by using the Font dialog box options. • Modify a list format by  more...

PowerPoint XP Expert User ...onts in a presentation. • Identify the features of preparing a presentation to run on another computer by using Pack and Go. • Send a presentation for review. Audience The intended audience for this course is anyone who presents information or ideas in any public forum. A team leader or team member in any environment will benefit from these courses, as will sales people.  more...

Advanced Project Leadership Organization Strategy Business Needs ...rategy. Lastly, you will learn what questions to use when preparing a Project Charter that is consistent with company strategy. Learn To: Identify the different types of organizations. Identify major characteristics of each type of organization. Identify potential strengths and weaknesses in project. Identify the project team composition in different types of organizations.  more...

Frontline Leadership Series The Frontline Leadership Series includes the following courses: Frontline Leadership: Preparing to Lead Frontline Leadership: Knowledge in the Workplace Frontline Leadership: Positively Influencing Workplace Culture To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Interviewing Skills Series The Interviewing Skills Series includes the following courses: Interviewing Skills: Preparing for an Interview Interviewing Skills: Conducting an Interview Interviewing Skills: Laws Governing the Interview Process To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Strategic Decision Making Series The Strategic Decision Making Series includes the following courses: Strategic Decision Making: Preparing to Make Decisions Strategic Decision Making: Making the Right Decision Strategic Decision Making: Advanced Decision Making To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

SAP R 3 FI General Ledger Posting Periodical Processing ...splaying and Changing Items. o Periodic Processing. o Preparing the Month-End Closing. o Evaluations. Audience All those involved in the use of R/3 for Financial Accounting tasks such as General Ledger management and goods accounting. User Support staff and Project Team members who need to acquire a user perspective of the SAP system. There are no prerequisites for this course.  more...

SAP R 3 v4 6 Financial Accountant ...g o General Ledger Accounts: - G/L Account Categories. - Preparing to Create G/L Accounts. - Creating G/L Accounts. - Displaying and Changing G/L Accounts. - Blocking G/L Accounts. o Reference Accounts: - Reference Accounts. - Creating G/L Accounts with Reference. Unit 3: Postings and Account Analysis 1 - 2 hours o Posting Data to General Ledger Accounts: - Preparing to Post Data to G/L  more...

Windows Server 2003 Planning Active Directory Part 3 ...lls using Windows Server 2003 Active Directory or who are preparing for the MCSE 70-294 exam: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. Learners should have completed the NETg curriculum: Microsoft Windows Server 2003 Planning Network Infrastructure (courses 73316 to 73319), or have the equivalent knowledge and skills. These  more...

Business Travel Safety Domestic Travel ...l Learning Time 2 to 4 hours Objectives Unit 1: Preparing to Travel (0.5 - 1 hour) Identify aspects of your travel location that you should research before departing on your trip. Identify who is responsible for making travel arrangements. Identify information that should be included in an itinerary.  more...

Business Travel Safety International Travel ...l Learning Time 2 to 4 hours Objectives Unit 1: Preparing for International Travel (0.5 - 1 hour) Identify the elements of your trip you should research prior to your departure. Identify information sources for the research elements of your trip. Sequence the steps to make international travel arrangements.  more...

Commerce Server 2000 Design Impl Part 1 Intro ... Learning Time 6 to 8 hours 74116 Objectives Unit 1: Preparing for Commerce Server 2000 3 - 4 hours o Determine the architecture of a Web site by using established guidelines. o Identify performance requirements of a Web site by using established guidelines. o Identify capacity requirements of a Web site by using established guidelines. o Determine the scope of a Web site project  more...

CompTIA Server 2005 Storage Arrays Install Planning ...ork Attached Storage (NAS). Identify the key aspects of preparing an installation plan. Audience: This series is intended for mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include RAID, SCSI, and multiple CPUs. It is assumed that the audience will have the equivalent of 18-24 months on-the-job experience with industry standard  more...

CompTIA Server 2005 Upgrading Processors Storage Devices ...ws, and Linux environments. Identify the key aspects of preparing a server management plan. Identify the key aspects of upgrading processors and hard disk drives. Audience: This series is intended for mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include RAID, SCSI, and multiple CPUs. It is assumed that the audience will  more...

CIW Enterprise Specialist Part 2 CORBA Servers Adv Features Security ...t. Instruction is given on constructing an argument list, preparing for and extracting the return value, and invoking the Request. Finally, security, firewalls and firewall types are covered, along with the CORBA security service model and architecture. Learn To: o Identify features of generating a server Interface Definition Language (IDL) skeleton. o Identify steps for implementing a  more...

SAP R 3 4 6 FI General Ledger Posting Periodical Processing ...Displaying and Changing Items o Periodic Processing o Preparing the Month-End Closing o Evaluations Audience The following audiences are targeted: All those involved in the use of R/3 for Financial Accounting tasks such as General Ledger management and goods accounting. User Support staff and Project Team members needing to acquire a user perspective of the SAP system. There are no  more...

Creativity Innovation Increasing Personal Creativity ...l Learning Time 2 to 4 hours Objectives Unit 1: Preparing To Be Creative (0.5 - 1 hour) Follow steps to mentally prepare to be creative. Practice using exercises to mentally prepare for creativity. Select exercises that can be done to mentally prepare to be creative. Identify elements of  more...

CompTIA Linux 2004 Installation ...ues in Linux installations. Identify considerations for preparing the installation media. Identify characteristics of hard disk partitions in Linux. Identify key aspects of partitioning hard disks in Linux. Unit 2: Installing and Configuring Linux (2 hours) Identify different methods to install Linux. Install Fedora for configuring a Linux host. Install SUSE for configuring a  more...

Lotus Domino 6 for Relase 4 Administrators Developers Curriculum ... This Curriculum Bundle contains: IBM Lotus Domino 6: Preparing Domino R4 Administrators IBM Lotus Domino Designer 6: Preparing Domino R4 Developers Learn To: See individual course descriptions for scope and objectives. Audience This course is aimed at Domino R4 system administrators and developers who have not yet upgraded to R5, who will be involved in the deployment of Lotus  more...

Lotus Domino 6 Preparing Domino R4 Administrators This course provides learners with an overview of the new features that were introduced in Domino 5 and that are part of the new Domino 6 Release. Learners are taught how to install Lotus Notes/Domino 6 and are given an overview of Domino 6 administration tasks and tools. The new features used for managing users and files and for monitoring servers are introduced. Learners also learn about routing  more...

Lotus Domino Designer 6 Preparing Domino R4 Developers This course introduces the integrated development environment in Domino Designer 6, including working with pages, framesets, design elements, and target frames. You will learn about working with forms in Designer 6, including tables, fields, actions, and views. Learn To: o To match Domino 6 clients with their functions. o To match components of the Notes client interface with their  more...

Lotus Domino R6 Admin New Features Curriculum ...ses: Lotus Domino 6 for Release 5 Administrators Part 1: Preparing Lotus Domino 6 for Release 5 Administrators Part 2: New Features Learn To: See individual course descriptions for specific course objectives and scope. Audience The audience consists of System Administrators that are involved in deploying advanced Domino 6 features and tuning Domino 6 systems. They may have the task  more...

CCNT Basic Telecommunications v6 0 Part 1 ...Audience: Candidates for this curriculum are learners preparing for the Basic Telecommunications module of the CCNT exam and IT professionals. Typical job profiles include: End users, Technical Managers, System Administrators, Network Designers. However, the course is targeted at a very general group. Deployment: e-Learning Language Options: US English Total Learning Time:  more...

CCNT Basic Telecommunications v6 0 Part 2 ...dience: Candidates for this curriculum are learners preparing for the Basic Telecommunications module of the CCNT exam and IT professionals. Typical job profiles include: End users, Technical Managers, System Administrators, Network Designers. However, the course is targeted at a very general group. Deployment: e-Learning Language Options: US English Total Learning Time:  more...

Financial Management Understanding Financial Statement ...epare an income statement. Identify adjustments made in preparing a balance sheet. Identify the key ratios for analyzing the balance sheet. Identify key information derived from a cash flow statement. Audience: Non-financial professionals including managers, department heads, and others in the firm who wish to develop a better understanding of financial and accounting concepts and  more...

Financial Management Cash Analysis Management ...niques for controlling cash. Identify the procedure for preparing a cash budget. Identify categories of cash flow activities in a cash flow statement. Identify positive and negative cash flows by interpreting a cash flow statement. Audience: Non-financial professionals including managers, department heads, and others in the firm who wish to develop a better understanding of  more...

Financial Statements Financial Statements Analysis ... In this simulation, you will practice your skills in preparing income statements and balance sheets by interacting with these two types of financial statements. Your goal is to identify and place the various elements of these statements in the correct location on the documents. Unit 2: Financial Statement Projections (0.5 - 1 hour) • Identify reasons budgets  more...

Effective Presentations Essentials of Persuasion ...sion and how to persuade an audience ethically. Unit 2: Preparing to Persuade (0.5 - 1 hour) Complete audience analysis. Apply two goals of persuasion. Identify the five categories in Maslow's hierarchy of needs. Use three types of persuasive proposition. Use steps to encourage  more...

Effective Presentations The Presentation Process ... how to prepare an extemporaneous presentation. Unit 2: Preparing to Speak (0.5 - 1 hour) Apply four steps to help reduce your fear of speaking. Use four activities to help you remain calm before a presentation. Take actions to remain calm during a presentation. Take steps to make your delivery  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ...indows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification. Course Prerequisites: MCSE/MCSA qualified in Windows 2000. Completion of course 2274, Managing a Microsoft Windows Server 2003 Environment, or equivalent  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ...indows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification. Course Prerequisites: MCSE/MCSA qualified in Windows 2000. Completion of course 2274, Managing a Microsoft Windows Server 2003 Environment, or equivalent  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...indows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification. Course Prerequisites: MCSE/MCSA qualified in Windows 2000. Completion of course 2274, Managing a Microsoft Windows Server 2003 Environment, or equivalent  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...indows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, a core requirement for MCSA and MSCE certification. Course Prerequisites: MCSE/MCSA qualified in Windows 2000. Completion of course 2274, Managing a Microsoft Windows Server 2003 Environment, or equivalent  more...

Listening Skills Listening Challenges This course's aim is to help the learner overcome listening problems and enable him or her to communicate more effectively. It identifies barriers to listening and provides useful guidelines for improving the learner's listening skills. This course concentrates on how to interpret, use, and improve body language as a form of communication. Finally, it identifies common listening styles so the  more...

Excellence in Service Building a Customer Service Team ...mployment Opportunity requirements. Identify steps for preparing for an interview. Identify two actions you should take when opening an interview. Identify three ways to gather information during an interview. Identify the guidelines for closing an interview. Unit 2: Provide Customer Service Training (0.5 hours) Sequence the steps for determining whether your customer service  more...

Customer Relationship Mgt Implementing CRM ...penditures to ensure a customer-focused effort. Unit 2: Preparing to Implement CRM (0.5 - 1 hour) Identify the roles of a CRM implementation team. Identify the members of a CRM implementation team. Match departments affected by CRM to the changes those departments will experience. Identify how each  more...

Sexual Harassment Resolving Sexual Harassment Claims ...l Learning Time 2 to 4 hours Objectives Unit 1: Preparing for Sexual Harassment Claims (0.5 - 1 hour) Identify the benefits of establishing a system for resolving sexual harassment claims. Identify the conditions that constitute a corporate awareness of sexual harassment and require an investigation. Identify the  more...

Interviewing Skills Preparing for an Interview ...Preparing for an Interview, you will learn specific information and practices that will help you find and hire the right candidate for your team, including steps you can take to prepare for interviews and the types of questions you should ask when meeting with candidates. You will also learn about different types and uses of interviews, as well as special considerations when using  more...

Recruiting Retention Internet Recruiting ...Internet recruiting. The program explains the process for preparing to use the Internet and covers steps for developing an Internet search strategy. Learn To List ways to identify whether Internet recruiting is right for your organization. Sequence the steps to prepare for using the Internet to recruit.  more...

Exit Interviewing Skills Preparing for an Exit Interview ...Preparing for an Exit Interview offers the student an overview of the purposes and types of exit interviews, how to set up exit interviews, and how to conduct them. The program covers who, when, and where the interviews should be conducted, as well as how they should be structured. It also covers guidelines for interviewing effectively, steps to prepare for exit interviews, communication  more...

Exit Interviewing Skills Conducting an Exit Interview ...of values. Identify steps for preparing a monthly report. Audience HR Managers and other managers in a company who are responsible for conducting exit interviews. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ...s-on Windows server and network administration, and/or b) Preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, core requirement for MCSA and MSCE certification. Pre-requisites: MCSE/MCSA qualified in Windows 2000. Completion of Course 2274, Managing a Microsoft Windows Server 2003 Environment, or equivalent knowledge and  more...

Leadership Development Goal Setting ...and training problems the managers have encountered while preparing for the opening. Unit 3: Managing Goal Achievement (0.5 - 1 hour) Establish commitment for achieving goals. Maintain support for goals. Identify the tools used to meet goals. Recognize four causes of goal-centered stress.  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ...s-on Windows server and network administration, and/or b) Preparing for exam 70-291, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, core requirement for MCSA and MSCE certification. Pre-requisites: MCSE/MCSA qualified in Windows 2000. Completion of Course 2274, Managing a Microsoft Windows Server 2003 Environment, or equivalent knowledge and  more...

Succession Planning Setting Up a Succession Planning Program ...oups. Identify guidelines for preparing an action plan. Identify ways of defining the requirements of key roles. Identify ways of retaining employees that are difficult to replace. Sequence the steps for preparing individual development plans. Recognize  more...

Strategic Decision Making Preparing to Make Decisions ...Preparing to Make Decisions offers the student an overview of how to plan, frame, and research decisions. The program details how to define your decisions and apply appropriate decisions frames. In addition, the program teaches the learner how to avoid the problems of overconfidence and how to deal with uncertainty in decision making. Learn To Identify the  more...

Delegation Understanding Delegation ...delegated. Identify the steps for preparing a delegation assignment. Match an employee to a delegation assignment. Identify the steps for conducting a briefing meeting. Simulation Overview: In the simulation at the end of this unit, you will meet with Tyrell Johnson, Advertising Manager at Icon  more...

Delegation The Delegation Process ...te To identify guidelines for preparing a brief To identify guidelines for monitoring delegates To identify how to monitor task areas that carry risk Audience This series is designed for Managers who want to improve their delegation skills and in turn increase their own visibility as well as the team a a  more...

Essentials of Management Negotiating Skills ... Avoid positional negotiating. Unit 2: Preparing for the Negotiation (0.5 hours) Research the issue being negotiated. Set goals and limits for the negotiation. Analyze whether to reveal your limits. Simulation Overview: In this simulation you will be meeting with a sales  more...

Facilitation The Facilitation Process ...rocess you should use when facilitating a team. Unit 2: Preparing to Facilitate (0.5 - 1 hour) Differentiate among the methods for interviewing team members. Identify characteristics of an effective agenda. Use structural tools to enhance your role as a facilitator. Establish ground rules before a  more...

Total Quality Management Fundamentals In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...

Correcting Performance Problems Disciplining Employees ...l Learning Time 2 to 4 hours Objectives Unit 1: Preparing to Discipline the Employee (0.5 - 1 hour) Identify the guidelines that will help you maintain a proper perspective when disciplining an employee. Ask questions to determine whether there is sufficient cause to discipline an employee. Gather evidence to  more...

Managing Performance The Performance Appraisal Process ...sal discussion. Identify steps for preparing your employees for appraisal discussions. Recognize the guidelines for leading an appraisal discussion. Identify the steps of leading an appraisal discussion. Given a nine-step process, lead an appraisal discussion. During an appraisal  more...

ISO 9001 2000 Overview of Standards ...stions to assess your knowledge of these areas. Unit 2: Preparing for ISO 9000: 2000 Registration (0.5 - 1 hour) Identify types of project costs incurred during the preparation stage of ISO 9000: 2000 registration. Conduct a compliance audit using ISO 9001: 2000 requirements. Identify ISO documentation requirements.  more...

Negotiating Preparing for a Negotiation ...Preparing for a Negotiation offers the student information about the different types of objectives and variables, how to identify objectives and variables, and how to establish negotiation requirements. This program also covers methods for researching the party with whom the negotiation will be held, as well as what types of information to find, such as the other party's reputation, negotiation  more...

Organizational Crisis Mgmt Anticipating Planning for Crises This course defines and examines what is meant by Organizational Crisis Management, noting the special need for crisis management in today a a s world. The vital importance to an organization of having a crisis management plan in place is emphasized. The course then covers planning for crises, for example, how to assess your organization's level of preparation and how to forecast potential  more...

HIPPA Security Awareness Part 1 Intro for End Users ...ch HIPAA security terms with their definitions. Unit 2: Preparing for HIPAA Security (1 - 2 hours) Identify types of threats to electronic Protected Health Information (PHI). Identify types of security attacks that health care organizations face. Identify guidelines for dealing with malicious software.  more...

Advanced Project Mgmt Building Productive Stakeholder Relationships Advanced Project Management: Building Productive Stakeholder Relationships teaches learners how to classify stakeholders as primary, strategic, and operational sponsors and how to determine stakeholders a a needs and expectations. It covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it  more...

Six Sigma Six Sigma Essentials ...ed in a Six Sigma project before examining strategies for preparing your organization for this new quality initiative. Learn To Identify the aims of a Six Sigma business process improvement strategy. Identify the phases of Six Sigma implementation. Recognize the characteristics of online analytical  more...

Project Teams Building a Project Team ...cted result of the project, and set team goals. Unit 2: Preparing Teams for Project Work (0.5 - 1 hour) Follow guidelines to empower your team. Follow guidelines to motivate your team. Identify the levels of need being met according to Maslow's Hierarchy of Needs. Provide a supportive climate for  more...

Organizational Learning Deploying a Knowledge Mgmt System ...n To Identify questions for preparing for a pilot project. Follow the steps for developing a pilot project. Identify knowledge management leader qualifications. Select elements of a knowledge management system that should be monitored. Follow the steps for  more...

Negotiating Series The Negotiating Series includes the following courses: Negotiating: Preparing for a Negotiation Negotiating: The Negotiation Process Negotiating: Advanced Negotiation Tactics To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

CCNT Broadband Technologies v 6 0 Part 1 ...ork in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable. Deployment: e-Learning Language Options: US English Total Learning Time: 6 - 8 hours Objectives:  more...

CCNT Broadband Technologies v6 0 Part 2 ...ork in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable. Deployment: e-Learning Language Options: US English Total Learning Time: 6 - 8 hours Objectives:  more...

CCNT Broadband Technologies v6 0 Part 3 ...ork in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable. . Deployment: e-Learning Language Options: US English Total Learning Time: 4 - 6 hours Objectives:  more...

CCNT Computer-Telephony Integration Essentials v6 0 ...ork in the data and telecommunications industries and are preparing for the Computer-Telephony Integration Essentials module of the CCNT exam. Typical job roles include telecom and call center managers. Average computer literacy is desirable. Deployment: e-Learning Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: CTI Overview (1.5 hours)  more...

PhotoShop 7 Advanced ...aphics and ImageReady section introduces vector graphics, preparing images for the Web, and the ImageReady 7.0 software. Learn To a To create a fixed-size selection on an Adobe Photoshop 7.0 image. a To fade a selection by using the Feather command in Adobe Photoshop 7.0. a To create a colored border from an Adobe Photoshop 7.0 selection. a To match Adobe  more...

Advanced Business Comm Business Writing for Results ...iagrams. In addition, students will learn about planning, preparing, and delivering business presentations and speeches. Learn To To identify the steps involved in planning a report. To identify guidelines for writing an effective report. To identify guidelines for the effective use of visuals in business communication. To identify guidelines for effective planning of  more...

Advanced Business Comm Enhancing the Comm Message ...ling of press conferences. To identify guidelines for preparing for a media interview. Audience This course is aimed at any employee who wishes to attain a higher professional level of communication skills such as management personnel who must continue to perfect their communication skills and students of MBA standard who wish to improve their business communication skills for  more...

Frontline Leadership Preparing to Lead ...Preparing to Lead offers the student an overview of the information required to identify, address, and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult employees. Learn To  more...

Project Leadership Overcoming Obstacles Project Leadership: Communicating Within a Project Team covers how to promote team communication, why communication fails, and the types of communication styles. It also details how project managers should conduct meetings and manage decisions. In addition, it covers the types of project documents used to convey information and how to present that information to the various levels of stakeholders  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ...on. To identify guidelines for preparing a development and test environment. To identify aspects of Windows Server 2003 network management. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ...on. To identify guidelines for preparing a development and test environment. To identify aspects of Windows Server 2003 network management. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates  more...

Windows Server 2003 Planning Active Directory Part 1 ...lls using Windows Server 2003 Active Directory or who are preparing for the MCSE 70-294 exam: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. Learners should have completed the NETg curriculum: Microsoft Windows Server 2003 Planning Network Infrastructure (courses 73316 to 73319), or have the equivalent knowledge and skills. These  more...

Windows Server 2003 Planning Active Directory Part 1 ...lls using Windows Server 2003 Active Directory or who are preparing for the MCSE 70-294 exam: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. Learners should have completed the NETg curriculum: Microsoft Windows Server 2003 Planning Network Infrastructure (courses 73316 to 73319), or have the equivalent knowledge and skills. These  more...

Windows Server 2003 Planning Active Directory Part 2 ...lls using Windows Server 2003 Active Directory or who are preparing for the MCSE 70-294 exam: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. Learners should have completed the NETg curriculum: Microsoft Windows Server 2003 Planning Network Infrastructure (courses 73316 to 73319), or have the equivalent knowledge and skills. These  more...

Windows Server 2003 Planning Active Directory Part 2 ...lls using Windows Server 2003 Active Directory or who are preparing for the MCSE 70-294 exam: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. Learners should have completed the NETg curriculum: Microsoft Windows Server 2003 Planning Network Infrastructure (courses 73316 to 73319), or have the equivalent knowledge and skills. These  more...

Windows Server 2003 Planning Active Directory Part 3 ...lls using Windows Server 2003 Active Directory or who are preparing for the MCSE 70-294 exam: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. Learners should have completed the NETg curriculum: Microsoft Windows Server 2003 Planning Network Infrastructure (courses 73316 to 73319), or have the equivalent knowledge and skills. These  more...

Exit Interviewing Skills Series The Exit Interviewing Skills Series includes the following courses: Exit Interviewing Skills: Preparing for an Exit Interview Exit Interviewing Skills: Conducting an Exit Interview Exit Interviewing Skills: The Termination Process To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Implementing Managing MS Exchange Server 2003 Installing ...ge Server 2003. Identify features of utilities used for preparing forests and domains. Identify functions of installation switches used by Microsoft Exchange Installation Wizard. Identify the steps to install Microsoft Exchange Server 2003 in a new organization. Identify key aspects of unattended installation. Remove Microsoft Exchange Server 2003 from an organization. Unit 2:  more...

Implementing Managing MS Exchange Server 2003 Securing ...teristics of computer viruses. Identify guidelines for preparing an antivirus strategy. Identify guidelines for creating virus-clean policies and procedures. Identify key aspects of firewalls and ports. Identify protocols supported by Microsoft Exchange Server 2003. Identify configurations used to connect a MAPI client and an Exchange server separated by a firewall. Identify key  more...

Advanced Six Sigma Series The Advanced Six Sigma Series includes the following courses: Advanced Six Sigma: Leading Six Sigma Development Advanced Six Sigma: Your Role as a Green Belt Advanced Six Sigma: Preparing for Black Belt Projects To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Advanced Six Sigma Preparing for Black Belt Projects ...Preparing for Black Belt Projects, you will focus on the responsibilities that Black Belts must fulfill concerning Six Sigma projects. You will learn the variety of tools a Black Belt should be able to use, as well as the Six Sigma processes you will need to utilize when leading Six Sigma projects. Learn To: Understand the role of the Black Belt. Understand how to plan and execute  more...