Instructor Led Prerequisites Training

Oracle SQL new batch starts on 1st June 2011 Audience: Application Developers Business Intelligence Developer Database Administrators End Users Forms Developer PL/ SQL Developer Portal Developer Required Prerequisites: Familiarity with Data Processing Concepts and Techniques Ability to use a graphical user interface (GUI)  more...

Oracle 10g R2 Real Application Cluster RAC This course offers students an introduction to the general features and capabilities of Oracle Database 10g Release 2 for Oracle Real Application Clusters (RAC). Students learn how to install and administer and Automatic Storage Management. Students also learn how to administer their Database in a Real Application Clusters environment using Enterprise Manager Grid configure and use database Load  more...

Oracle 11g Database Administrator OCA and OCP Oracle Database 11g extends Oraclea ™s unique ability to deliver the benefits of grid computing with more self-management and automation. Oracle Database 11g Administrator Certification combines training, experience, and testing to ensure that you have a strong foundation and expertise in the industrya ™s most advanced database management system. Required Prerequisites: Candidate  more...

Oracle 10g Developer Certification Track Oracle offers a complete, integrated set of application development tools that support any development approach, technology platform, or operating system. Oracle 10g Developer Course consists of Fours Modules SQL, PL/ SQL, Forms and reports, the prospective candidate have to pass first three Exams to become Oracle Certified Professional. After passing Oracle SQL and PL/ SQL Exams the student  more...

Instructor Led Training Oracle Apps DBA R12 ...w of Rapid Install Supported Platforms and Environments Prerequisites and Preparatory Tasks Starting Rapid Install Obtaining Help Performing an Installation Installation Types and Options Standard Installation Express Installation Finishing Your Installation Required Post-Installation Steps Conditional Post-Installation Steps Administration and Maintenance Tasks Oracle E-Business  more...

Adobe Illustrator ...ing and editing vector graphics in Adobe Illustrator PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Illustrator is necessary. BENEFITS Delegates will learn when to use vector graphics rather than bit-mapped, how to use the comprehensive selection of drawing tools, building up an illustration with objects and using type in  more...

Professional Skills for Finance and Accounting ...inance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal  more...

Certified Financial Professional ...untants, banking professionals and corporate controllers. Prerequisites: None. Level : update. This program is worth 25 NASBA CPE?s. Upgrade their level of corporate financial management. Learn how to leverage their knowledge in financial management to deliver positive bottom line results. Perform cost of capital calculation and cash flow analysis. Manage their working capital  more...

Adobe In Design ... grounding in this powerful desktop publishing program. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe InDesign is necessary. BENEFITS Students will learn how to produce both single page documents, newsletters and also multipage magazine layouts. The course covers the major page layout and text handling features of InDesign and shows how the  more...

Introduction To MS Access ...is suitable for complete beginners to Microsoft Access. PREREQUISITES A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS Access is required. Benefits At the end of this course you will have a good working knowledge of MS Access. You will feel more confident using Access, and be able to create a database from scratch. Understanding and  more...

Adobe Premiere ... intensive and delegates are encouraged to be creative. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Premiere is necessary. BENEFITS On completing the course delegates will be able to develop their skills from a solid foundation of basic knowledge. The training sessions will be project-based working from digitising audio-visual material, to  more...

Adobe Go Live ...develop, edit, and manage web sites using Adobe GoLive. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe GoLive is necessary. BENEFITS Course is ideal for anyone who wishes to master the fundamentals of building, editing, and managing web sites using Adobe GoLive COURSE CONTENT Getting to Know the Work Area - Using the View and Window  more...

Introduction To MS Windows ...eginner to the basic skills involved in using your PC. PREREQUISITES None - although you should be reasonably comfortable with a keyboard layout. BENEFITS At the end of the course you should be able to understand all you need to know to start using your PC, whether you choose to use it for work or for surfing the internet / playing games at home. COURSE CONTENT: X Powering  more...

Adobe After Effects ...uce smooth animation and sophisticated special effects. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe After-Effects is necessary. BENEFITS Course is ideal for anyone who wishes to develop their skills to produce complex to basic video productions for commercial or home use. COURSE CONTENT Introduction to the Interface Project window  more...

Introduction to MS Outlook ...s suitable for complete beginners to Microsoft Outlook. PREREQUISITES A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS Outlook is required. BENEFITS At the end of this course you will have a good working knowledge of Outlook basics. You will feel more confident using Outlook and be able to manage and communicate using Microsoft  more...

Advanced MS Access ...of Expression Builder - a range of advanced functions PREREQUISITES A working knowledge of Access or our Introduction to MS Access course will allow sufficient knowledge to attend our Advanced MS Access course. BENEFITS At the end of this course you will have a complete understanding of the higher functions of Access. You will: - Learn to automate functions by creating simple and then  more...

Advanced Powerpoint ...with a working knowledge of PowerPoint's basic features. PREREQUISITES A good, basic understanding of PowerPoint or completion of our Introductiion to MS PowerPoint course. BENEFITS On completion of this course you will be able to use the many advanced features available in Microsoft PowerPoint, enhancing presentations and improving efficiency. You will be able to use templates to build  more...

Advanced MS Excel (1 & 2 Days) ...rogress to the most complicated functions and features. PREREQUISITES A working knowledge of Excel or our Introduction to MS Excel course. BENEFITS At the end of this course you will have a complete understanding of the higher functions of Excel. You will be able to: - perform the most advanced calculations and functions - manipulate data using pivot tables and advanced analysis -  more...

Advanced MS Word - 1 Day ...progress to the most complicated functions and features. Prerequisites A good working knowledge of Word is required, or our Introduction to MS Word course. Benefits At the end of this course, you will have a complete understanding of the higher functions of Word. You will be able to perform the most advanced functions, including merging your documents with databases for mail-shots and  more...

Introduction to MS Excel - 1 Day ...e is suitable for complete beginners to Microsoft Excel. Prerequisites A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS Excel is required. Benefits At the end of this course you will have a good working knowledge of Excel basics. You will feel more confident using Excel and be able to create a spreadsheet from scratch. Understanding  more...

Introduction to MS Powerpoint ...uitable for complete beginners to Microsoft PowerPoint. PREREQUISITES A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS PowerPoint is required. BENEFITS At the end of this course you will have a good working knowledge of PowerPoint basics. You will feel more confident using PowerPoint and be able to create a presentation from scratch.  more...

Introduction to MS Word - 1 Day ... working understanding of the basic features of MS Word. Prerequisites A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of Microsoft Word is required. Benefits At the end of this training course you will have a good working knowledge of Word basics. You will feel more confident using Word and be able to create a document from scratch.  more...

Chartered Financial Analyst CFA Level 1 Intensive Review ...d professionals interested in sitting for the CFA I exam. Prerequisites: background in finance. Level: update. This program is worth 25 NASBA CPE s.Prepare for the CFA I exam through this intensive training workshop.Enrich their knowledge of investment and skills that are important to their investment career.Get up to speed with the tools and inputs for investment valuation and management.Learn  more...

Certified Fixed Assets Professional ...tenance assistants and managers, and operations managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Learn up-to-date rules covering the managing and accounting for fixed assets.Gain knowledge of depreciation management techniques and how they affect their operations.Be able to correctly recognize and measure fixed assets.Report fixed assets accurately by adhering to  more...

Cost Management Strategies for Business Decisions This program is designed for Financial managers/directors, accountants, financial assistants, budget accountants, analysts, budget and planning managers and coordinators, operations managers, facilities managers and any professional interested in cost control. Prerequisites: none. This program is worth 25 NASBA CPE s.Learn the importance of analyzing and managing costs.Understand Activity-Based  more...

Corporate Governance Transparency and Accountability ...s, department heads, internal auditors and risk managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Demystify the fundamental significance of corporate governance.Understand corporate governance structures and risk management policies.Learn the moral and policy considerations underpinning stakeholders, board of directors, auditors, senior management and directors.Put into  more...

Adobe Acrobat ...g course introduces students to the basics of Acrobat. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Acrobat is necessary. BENEFITS Adobe Acrobat is increasingly used as the format of choice for sending pre-press documents to remote print service providers. It offers one of the best ways of publishing and distributing documents of any  more...

Introduction To Adobe Photoshop ...twork either from scratch or based on an existing image. PREREQUISITES No experience of Adobe Photoshop is necessary. BENEFITS Delegates will learn how to use this professional photo editing tool to: blend photos, add images together, create transparent images and layers, make web savvy images, remove or add parts of images easily. COURSE CONTENT Exploring The Photoshop Environment -  more...

Adobe Photoshop Advanced ...em work with the tool more efficiently and effectively. PREREQUISITES A working knowledge of Adobe Photoshop or our Introduction to Adobe Photoshop course BENEFITS Delegates will learn how to create special effects with Photoshop, work with ImageReady, optimize images for the web and create rollovers and animated gifs for the web. COURSE CONTENT Creating Special Effects in Photoshop  more...

Microsoft Publisher ...ards, flyers, among others for print, email, and the Web. Prerequisites No experience of Microsoft Publisher is necessary. BENEFITS Course Objective: You will create, manage, revise, and distribute publications. Course Content Creating a New Publication - The Publisher Desktop - Navigating Around Your Publication - The Save Reminder Working with a Publication - Adding Content to  more...

Introduction To QuarkXpress ...s, newsletters and anything else that appears in print. PREREQUISITES No experience of Adobe Photoshop is necessary. BENEFITS Delegates will learn how to create these competently and effectively. COURSE CONTENT Quark Extensions - Extensions - Document Files - Template Files - Libraries Application Preferences - Using Application Preferences - Using The Application Preferences  more...

Advanced QuarkXpress ...st effective ways to work in a professional environment. PREREQUISITES Good Mac or PC skills. Delegates should have attended our Introduction to QuarkXPress course or have a good working knowledge of QuarkXpress. BENEFITS You will look at items covered in the introductory course in more detail and explore the use of the Bezier and list functions. Text & Typography - Setting a baseline  more...

Sage ACT! ...cts, making it a very powerful contact management tool. PREREQUISITES No previous experience is necessary. COURSE CONTENT Familiarisation Of ACT! - Screen Views - Toolbars - Tabs - Filtering - Column Headings - Menus - Icons Working With Contacts - Creating New Contacts - Duplication Of Contacts - Editing Existing Contact Information - Deleting Contacts - Entering  more...

Sage Payroll ...eek 52) Reports & Information Year End Procedures PREREQUISITES Delegates must be familiar with the operation of a PC and window based software. Some knowledge of accounting principles would be useful. LOCATIONS Courses can be delivered at our offices in Belfast city centre (opposite the Europa Hotel) or in your own workplace (where we can provide 8 laptops, projector &  more...

Introduction To MS Viso ... and communicate it with impact. This is a 1 day course. PREREQUISITES - No previous experience of MS Visio is required. COURSE CONTENT - Learning Your Way Around - Starting A New File: Standard File Types - Changing View Settings - Panning Across The Page - Navigating Pages - Opening Additional Stencils - Manipulating Stencils - Selection Techniques - Scaling And Resizing Objects  more...

VB Access ...improve the accessibility and usability of their data. PREREQUISITES A high proficiency of Microsoft Access is essential, or completion of our Advanced MS Access course. BENEFITS At the end of the course the delegate will have covered the fundamentals of VBA, including: working with procedures and functions understanding objects using expressions, variables and intrinsic  more...

VB Excel ... improve the accessibility and usability of their data. PREREQUISITES A high proficiency of Microsoft Excel is essential, or completion of our 2 day Adavnced MS Excel course. BENEFITS At the end of the course the delegate will have covered the fundamentals of VBA, including: working with procedures and functions understanding objects using expressions, variables and intrinsic  more...

Introduction To MS Frontpage ...PREREQUISITES No previous experience of FrontPage is needed. BENEFITS Students will learn how to create and edit web pages using Microsoft FrontPage. The course provides a solid foundation, introducing key features of this program with plenty of hands-on practice. Students will learn to create attractive web pages that include text, graphics, tables, forms, internal and external links, and  more...

PMP Exam Prep - Thursdays ...r the exam * Hundreds of exam simulation questions Prerequisites Participants should already be familiar with project management concepts before enrolling in this course. To pass the PMP exam one needs to be able to document 3500 hours of project management activities (scope, quality, risk, time, or cost management for example among others). If the individual does not have this  more...

Supply & Inventory management ... business environment. The course does not require any prerequisites. Inventories constitute a significant portion of most firmsa ™ assets. Hence, effective and efficient management of inventories is one of the most vital functions for successful businesses. This course will cover the following topics: - Definition of inventory and purchasing and their place within other  more...

iNTACS Certified Provisional SPICE Assessor Automotive SPICE Learning Objectives: The course is available based on ISO/ IEC 15504 and Automotive SPICE. * Understand the detailed goals, contents and structure of ISO 15504 * Be able to prepare and conduct a SPICE Assessment * Be able to evaluate assessment results and determine maturity levels * Know which important tools and types of support are necessary to understand data  more...

CCIE training by Network Bulls in Gurgaon and New Delhi ...prerequisites for CCIE certification. Other professional certifications or training courses are not required. Instead, candidates must first pass a written qualification exam and then the corresponding hands-on lab exam. You are expected to have an in-depth understanding of the topics in the exam blueprints and strongly encouraged to have three to five years of job experience before attempting  more...

Introduction to Surveys (Online) ... certificate of completion can be provided on request. Prerequisites: There are no formal prerequisites though it is expected that most participants will have some background in marketing, research, or business. Participants need to be comfortable with a limited amount of mathematical notation. Participants must check that the course suits their needs. Please do this carefully. Extraction  more...

Research and Statistics Training Courses We offer a variety of courses to ensure that your company can compete on analytics. Our courses offer basic applied understanding of statistical concepts and methods involved in carrying out and interpreting research to advanced modeling. Current Courses: Applied Marketing Statistics Introduction Course Applied Business Research Course Intermediate Statistical Modeling for Marketing Survey  more...

Requirements Definition Techniques for Subject Matter Experts Subject matter experts (SMEs) are smack in the middle of the critical path on any information technology project. Their decisions and input become the business and stakeholder requirements for the project. Solution and transition requirements are derived directly from their contributions. Without good SME input, your projects can easily get off track or ultimately fail. Yet, this group is all too  more...

PMP Exam Prep Training Course Project Management Training: Pass the PMP Exam - Guaranteed! Course Objective: Enhance your Project Management skills and prepare for success on the PMP ® Exam, using the 5 Process Groups and 9 Knowledge Areas described in the PMBOK ® Guide, 4th Edition. Hands-On Learning: Our highly interactive course structure takes students progressively through an actual project, giving much  more...

P3O Foundation Aims To cover the content of the P3O ® Foundation syllabus and to prepare delegates to take the Foundation exam on the last afternoon of the course. Prerequisites Individuals newly-appointed to portfolio, programme or project office roles or those wishing to gain formal qualifications after some support office experience. (Support offices may go by many names including Portfolio Office,  more...

Microsoft Access 2003 Foundation Aims This course is aimed at people who want to learn how to build a Microsoft Access database or to gain essential understanding of the construction and use of an existing database. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC, keyboard and mouse. No previous experience of Access is required.  more...

Microsoft Access 2003 VBA Programming Aims This course will help students to become proficient database application developers by using the features of Microsoft Access and Visual Basic for Applications. Prerequisites Students wishing to attend this course should have completed foundation and advanced courses in Access or have equivalent practical experience. Specifically, students should be familiar with creating queries,  more...

Microsoft Access 2007 Advanced Aims This course is aimed at people who want to learn how to customise a Microsoft Access database, ensure it is of robust design, or to widen the applicability of their databases. Prerequisites Students who wish to attend this course need to be familiar with the design of basic Tables, Queries, Forms & Reports, and have an understanding of relational databases.  more...

Microsoft Access 2007 Foundation Aims This course is aimed at people who want to learn how to build a Microsoft Access database or to gain essential understanding of the construction and use of an existing database. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC, keyboard and mouse. No previous experience of Access is required.  more...

Microsoft Excel 2003 Level 1 Aims This course is aimed at people who want to learn how to use Microsoft Excel to carry out basic spreadsheet tasks including the creation of simple formulas and functions. The course is suitable for either beginners or people with limited experience of the product. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.  more...

Microsoft Excel 2003 Level 2 Aims This course is aimed at people who want to expand their basic knowledge of Microsoft Excel to work with larger spreadsheets and workbooks, create charts and manage tables of data. Prerequisites Students who wish to attend this course must have a basic knowledge of Excel and feel comfortable with creating, saving, editing and formatting spreadsheets and creating basic formulas and  more...

Microsoft Excel 2003 Level 3 Aims This course is aimed at people who want to expand their knowledge into some of the more advanced calculation and analytical capability of Microsoft Excel. Prerequisites Students who wish to attend this course must have a good knowledge of Excel and be competent at working with basic formulas and functions, multiple sheets and multiple files.  more...

Microsoft Excel 2003 Level 4 Aims This course is aimed at people who want to expand their knowledge into the more specialised analytical functionality and built-in automation offered by Microsoft Excel. Prerequisites Students who wish to attend this course must have a very good knowledge of Excel and be competent at working with advanced functions (e. g. Logical & LookUp) and have some basic knowledge of Excela ™s  more...

Microsoft Excel 2007 Level 1 Aims This course is aimed at people who want to learn how to use Microsoft Excel to carry out basic spreadsheet tasks including the creation of simple formulas and functions. The course is suitable for either beginners or people with limited experience of the product. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.  more...

Microsoft Excel 2007 Level 2 Aims This course is aimed at people who want expand their basic knowledge of Microsoft Excel to work with larger spreadsheets and workbooks, create charts and manage tables of data. Prerequisites Students who wish to attend this course must have a basic knowledge of Excel and feel comfortable with creating, saving, editing and formatting spreadsheets and creating simple formulas and  more...

Microsoft Excel 2007 Level 3 Aims This course is aimed at people who want expand their knowledge into some of the more advanced calculation and analytical capability of Microsoft Excel. Prerequisites Students who wish to attend this course must have a good knowledge of Excel and be competent at working with basic formulas and functions, multiple sheets and multiple files.  more...

Microsoft Excel 2007 Level 4 Aims This course is aimed at people who want to expand their knowledge into the more specialised analytical functionality and built-in automation offered by Microsoft Excel. Prerequisites Students who wish to attend this course must have a very good knowledge of Excel and be competent at working with advanced functions (e. g. Logical & LookUp) and have some basic knowledge of Excela ™s  more...

Microsoft Excel Level 5 Introduction to VBA Programming Aims This course is aimed at people who want to begin expanding their knowledge into enhancing, customising and automating the built-in functionality of Microsoft Excel. Prerequisites Students who wish to attend this course must have a very good working knowledge of Excel.  more...

Microsoft Excel Level 6 Intermediate VBA Programming Aims This course is aimed at people who want to explore further the VBA language and write VBA code so that future maintenance tasks can be carried out with the minimum of effort. Prerequisites Students who wish to attend this course must have a good knowledge of Excel and have attended the Microsoft Excel Level 5 Introduction to VBA course or have good personal experience at writing basic  more...

Microsoft FrontPage 2003 Level 1 ...eate and publish a Web site using Microsoft FrontPage. Prerequisites This course assumes that you are familiar with Microsoft Office applications, especially Microsoft Word. This includes the ability to create and edit documents that contain text, tables, and images. Now youa ™re ready to use a graphical application to create Web sites and Web pages. In this course, you will use  more...

Microsoft FrontPage 2003 Level 2 Aims This course enables students to enhance the functionality and usability of a Web site using Microsoft Office FrontPage tools. Prerequisites Students taking this course should be familiar with using the Internet. Students should also have attended the Microsoft FrontPage Level 1 course or have equivalent knowledge. Recommended, though not required, is the Microsoft Access Level 1 course.  more...

Microsoft Office 2007 Introduction Aims This course is aimed at users who require only a basic understanding of Microsoft Word, Excel and Outlook. Users who need a more in depth introduction to Office 2007 applications should attend the full introductory (Level 1) courses instead. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.  more...

Microsoft Outlook 2003 Level 1 Aims This course is aimed at people who want to learn how to use Microsoft Outlook to read, create and send email messages, and to understand how to use the product as a simple personal information management tool. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.  more...

Microsoft Outlook 2003 Level 2 Aims This course is aimed at people who want to learn how to advance their knowledge of Outlook as an information management tool and explore some of its built-in automation. Prerequisites Students who wish to attend this course should have attended the Outlook Level 1 course or possess good knowledge in the use of email and understand how to use the calendar, tasks, journal and notes  more...

Microsoft Outlook 2007 Level 1 Aims This course is aimed at people who want to learn how to use Microsoft Outlook to read, create and send email messages, and to understand how to use the product as a simple personal information management tool. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.  more...

Microsoft Outlook 2007 Level 2 Aims This course is aimed at people who want to learn how to advance their knowledge of Outlook as an information management tool and explore some of its built-in automation. Prerequisites Students who wish to attend this course should have attended the Outlook Level 1 course or possess good knowledge in the use of email and understand how to use the calendar, tasks, journal and notes  more...

Microsoft PowerPoint 2003 Level 1 Aims This course is aimed at people who want to learn how to use Microsoft PowerPoint to create slides in order to run effective and interesting presentations. The course is suitable for either beginners or people with limited experience of the product. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.  more...

Microsoft PowerPoint 2003 Level 2 Aims This course is aimed at people who want to expand their general knowledge of Microsoft PowerPoint and to include special slide show effects, multimedia and automation. Prerequisites Students who wish to attend this course must have a basic knowledge of PowerPoint and feel comfortable with creating and saving a presentation, adding chart slides and inserting clipart.  more...

Microsoft PowerPoint 2007 Level 1 Aims This course is aimed at people who want to learn how to use Microsoft PowerPoint to create slides in order to run effective and interesting presentations. The course is suitable for either beginners or people with limited experience of the product. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.  more...

Microsoft PowerPoint 2007 Level 2 Aims This course is aimed at people who want to expand their general knowledge of Microsoft PowerPoint and to include special slide show effects, multimedia and automation. Prerequisites Students who wish to attend this course must have a basic knowledge of PowerPoint and feel comfortable with creating and saving a presentation, adding chart slides and inserting clipart.  more...

Microsoft Project 20032007 Level 2 Aims This course is for you if you already have an understanding of project management concepts, you have responsibility for creating and modifying project plans, and you need a tool to manage those project plans. Prerequisites Some experience in working with Project and creating a basic project plan is required. In particular, you should be able to define a basic project plan, link tasks and  more...

Introduction to Project Management and Microsoft Project Aims This programme gives an introduction to the project management lifecycle and will enable participants to plan, schedule, monitor and control a project effectively using the most popular software planning tool, Microsoft Project. Participants will learn the essential techniques needed to gain input and buy-in to achieve goals and objectives. Prerequisites Anyone working in a project  more...

Microsoft Publisher 2003 Level 1 Aims You will be able to create, manage, revise, and distribute publications using Publisher. Prerequisites This course assumes that you are familiar with using Windows and word processing.  more...

Microsoft Publisher 2003 Level 2 Aims Students will get the most out of this one-day course if their goal is to become proficient using Publisher to create newsletters, design Web sites, set up mail merges, and perform other advanced-level tasks. Prerequisites Students should be familiar with PCs and the use of a keyboard and mouse. Students should also have attended the Publisher Level 1 course or have equivalent practical  more...

Microsoft Publisher 2007 Level 1 Aims Students will be able to create, manage, revise, and distribute publications using Publisher. Prerequisites This course assumes that you are familiar with using Windows and word processing.  more...

Microsoft Publisher 2007 Level 2 Aims Students will get the most out of this one-day course if their goal is to become proficient using Publisher to create newsletters, design Web sites, set up mail merges, and perform other advanced-level tasks Prerequisites Students should be familiar with PCs and the use of a keyboard and mouse. Students should also have attended the Publisher Level 1 course or have equivalent practical  more...

Microsoft1 SharePoint 2007 for End Users Aims This course is aimed at individuals who have an understanding of SharePoint and wish to increase their knowledge of the business benefits of utilising the software. The course will be delivered using WWPa ™s SharePoint services. The course content may vary depending on the site set-up. Prerequisites Students who attend this course should have a basic understanding of SharePoint.  more...

Microsoft Visio 2003 Level 1 Aims This course is aimed at individuals who have little or no experience of using Visio and who need to learn the necessary basic skills in order to begin to use this program effectively. Prerequisites Students who wish to attend this course should be familiar with Windows.  more...

Microsoft Visio 2003 Level 2 Aims Visio Level 2 is for people who wish to get more out of Visio by using its customisation and automation features. Prerequisites Students who wish to attend this course should have attended the Visio Level 1 course or possess equivalent knowledge.  more...

Microsoft Visio 2007 Level 1 ...workflows and the concept of end-to-end flowcharting. Prerequisites Students should be familiar with using personal computers and have used a mouse and keyboard (basic typing skills are recommended). They should be comfortable in the Windows environment and be able to use Windows to manage information on their computer. Specifically, students should be able to launch and close programs,  more...

Microsoft Visio 2007 Level 2 ... workflow and the concept of end-to-end flowcharting. Prerequisites Students should be familiar with personal computers, mouse, and keyboard (basic typing skills are recommended). They should be comfortable in the Windows environment and be able to use Windows to manage information on their computers. Specifically, they should be able to launch and close programs, navigate to information  more...

Microsoft Word 2003 Level 1 Aims This course is aimed at people who want to learn how to use Microsoft Word to carry out basic word processing tasks. The course is suitable for either beginners or people with limited experience of the product. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.  more...

Microsoft Word 2003 Level 2 Aims This course is aimed at existing users of Microsoft Word who want to expand their basic knowledge of the product. Prerequisites Students who wish to attend this course must have a basic knowledge of Word and feel comfortable with creating, saving, editing and formatting a document and creating basic tables.  more...

Microsoft Word 2003 Level 3 Aims This course is aimed at people who want to begin using Microsoft Word as a desk-top publishing tool in order to create more complex documents and carry out some basic automation. Prerequisites Students who wish to attend this course must have a good knowledge of Word, including table design, paragraph formatting and automatic numbering of lists  more...

Microsoft Word 2003 Level 4 Aims This course is aimed at people who want to use Microsoft Word as an advanced desktop publishing tool in order to create professional quality printed documents. Prerequisites Students who wish to attend this course should have attended the Word Level 1, 2 and 3 courses or have a very good understanding and significant experience in working with styles, table design, advanced paragraph  more...

Microsoft Word 2003 VBA Programming Aims This course will enable students to become proficient in the Visual Basic Editor (VBE), Word objects, basic VBA programming, control structures, debugging tools, advanced VBA programming, and event handling. Prerequisites Students who wish to attend this course must have an advanced knowledge of Microsoft Word.  more...

Microsoft Word 2007 Level 1 Aims This course is aimed at people who want to learn how to use Microsoft Word to carry out basic word processing tasks. The course is suitable for either beginners or people with limited experience of the product. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC keyboard and mouse.  more...

Microsoft Word 2007 Level 2 Aims This course is aimed at existing users of Microsoft Word who want to expand their basic knowledge of the product. Prerequisites Students who wish to attend this course must have a basic knowledge of Word and feel comfortable with creating, saving, editing and formatting a document and creating basic tables.  more...

Microsoft Word 2007 Level 3 Aims This course is aimed at people who want to begin using Microsoft Word as a desk-top publishing tool in order to create more complex documents and carry out some basic automation. Prerequisites Students who wish to attend this course must have a good knowledge of Word, including table design, paragraph formatting and automatic numbering of lists.  more...

Microsoft Word 2007 Level 4 Aims This course is aimed at people who want to use Microsoft Word as an advanced desk-top publishing tool in order to create professional quality printed documents. Prerequisites Students who wish to attend this course should have attended the Word Level 1, 2 and 3 courses or have a very good understanding and significant experience in working with styles, table design, advanced paragraph  more...

Microsoft Word 2007 VBA Programming Aims This course will enable students to become proficient in the Visual Basic Editor (VBE), Word objects, basic VBA programming, control structures, debugging tools, advanced VBA programming, and event handling. Prerequisites Students who wish to attend this course must have a very good working knowledge of Microsoft Word.  more...

Adobe Acrobat Level 1 Aims This course is aimed at people who want to create and modify PDF documents used to organise and share documents in a business environment. Prerequisites Students who wish to attend this course need to have a basic understanding of Windows, and should also have basic word processing skills, such as copying and pasting text, formatting text etc.  more...

Adobe Acrobat Level 2 Aims This course is aimed at people who want to convert technical documents to PDF files, enhance and control PDF content accessibility, customise PDF documents for interactive use online, and prepare PDFa ™s for commercial printing. Prerequisites Students who wish to attend this course should have attended Acrobat Level 1.  more...

Adobe InDesign Level 1 Aims This course is aimed at people who want to create and deliver eye-catching printed documents using Adobe InDesign. Prerequisites Students who wish to attend this course need to have a basic understanding of Windows.  more...

Adobe InDesign Level 2 Aims This course is aimed at people who want to create and design content for print and web. Prerequisites Students who wish to attend this course should have attended the Adobe InDesign Level 1 course or have equivalent knowledge.  more...

Adobe Illustrator V10 Level 1 Aims This course is aimed at people who want to create complex and attractive illustrations and type effects. Prerequisites Students who wish to attend this course need to have a basic understanding of Windows.  more...

Adobe Illustrator V10 Level 2 Aims This course is aimed at graphic designers or people switching into a design job or taking on design responsibilities. They will have some previous experience with Illustrator. Prerequisites Students who wish to attend this course should have attended the Adobe Illustrator Level 1 course or have equivalent knowledge.  more...

Adobe Photoshop CS Level 1 Aims This course is aimed at people who want to understand image concepts, create montages of images and adjust existing images using Photoshop. Prerequisites Students who wish to attend this course should be familiar with the basic features of a computer, keyboard and mouse, and should know how to launch an application, create and save files, and copy files from CD's and other media.  more...

Adobe Photoshop CS Level 2 Aims This course is aimed at people who want to use the advanced image handling tools and features in Photoshop. Prerequisites Students who wish to attend this course should have attended the Photoshop Level 1 course or have equivalent knowledge.  more...

QuarkXPress Level 1 Aims This programme is for you if you have already created simple documents such as letters and reports and you now want to learn how to lay out publications. In this programme, you will learn how to use QuarkXPress to lay out professional, high quality single page and multiple page documents that include text and graphics, designed for professional printing and publication. Prerequisites  more...

QuarkXPress Level 2 Aims This programme is for you if you are a novice, or a junior designer, who knows the basics of page layout techniques, but now want to use QuarkXPress more effectively and expand on your skills, especially with regard to typography issues. In this programme, you will build on your existing skills and will learn some of the more advanced features of QuarkXPress, as well as some techniques that  more...

Adobe Flash Level 1 Aims This course is aimed at people who want a hands-on course that will introduce the critical skills needed to create objects and animations in Flash. Prerequisites Students who wish to attend this course need to have a basic understanding of Windows and file management.  more...

Adobe Flash Level 2 Aims This course is aimed at people who want to create simple and complex interactive movies using ActionScript. Prerequisites Students who wish to attend this course should be familiar with the basic features and functions in Flash Level 1.  more...

HTML 4 Programming Level 1 Aims This course is aimed at people who want to learn how to create Web pages by writing HTML code. Prerequisites Students who wish to attend this course need to have a basic understanding of Windows. Students should also have basic word processing skills, such as copying and pasting text, formatting type, and so on.  more...

HTML 4 Programming Level 2 Aims This course is aimed at people who want to learn how to create well-designed Web pages that include graphics, advanced tables/ forms and frames. Prerequisites Students who wish to attend this course need to have attended the HTML 4. 0: Level 1 course or possess equivalent knowledge.  more...

Crystal Reports Level 1 Aims Crystal Reports Level 1 is the primary recommended course you should take if your job responsibilities require you to obtain output from databases. It is also the first course in the Crystal Reports series. In this course, you will build basic list and group reports that work with almost any database. Prerequisites Before taking this course, students should be familiar with the basic  more...

Crystal Reports Level 2 Aims Once you have completed the Crystal Reports Level 1 course, or are familiar with the basics of building and modifying reports, you're ready to move ahead to create complex reports and data sources using Crystal Reports' tools. In this course, you'll not only learn how to create more sophisticated reports including subreports and cross-tabs, but you'll also learn how to increase the  more...

iWork Keynote 09 Introduction iWork Keynote '09 Introduction Aims This course includes the entire creative process, from building basic slides with text and images organised with themes right through to delivering the final presentation and is aimed at new users of Keynote. Prerequisites Basic Mac Navigation is required.  more...

iWork Numbers 09 Introduction Aims This course is designed for new users of iWork Numbers. The course will cover all topics required create spreadsheets from setup, creating formulas, charting and also formatting and printing. Prerequisites Basic Mac Navigation is required.  more...

iWork Pages 09 Introduction Aims This course is designed for new users of iWork Pages. The course will cover all topics required, create documents and document layouts from scratch. Prerequisites Basic Mac Navigation is required.  more...

ITIL v2-v3 Foundation Bridge Aims This one-day course is designed to help those delegates who currently hold an earlier version of the ITIL ® Foundation certificate to progress through the new ITIL ® Version 3 exam structure. This course is led by a qualified instructor, using lectures, discussions and mock examinations in preparation for the multiple-choice examination. Prerequisites Only existing holders of  more...

ITIL v2-v3 Managers Bridge Aims Individuals who require an understanding of the new ITIL ® framework and how it may be used to enhance the quality of IT Service Management within their organisation should attend this course, The course is led by a qualified instructor, using lectures, discussions, exercises and mock examination in preparation for the multiple choice ISEB Examination which is held at the end of the  more...

ITIL Operational Support and Analysis ...ts of its overall business-focused Services Framework. Prerequisites The course is suitable for individuals who require a deep understanding of Operational Support & Analysis processes and how they may be used to enhance the quality of IT service provision. It offers a natural career development path for practitioner staff who already hold the ISEB/ EXIN ITIL ® Foundation Certificate.  more...

Microsoft Access 2003 Advanced Aims This course is aimed at people who want to learn how to customise a Microsoft Access database, ensure it is of robust design, or to widen the applicability of their databases. Prerequisites Students who wish to attend this course need to be familiar with the design of basic Tables, Queries, Forms & Reports, and have an understanding of relational databases.  more...

ITIL Planning Protection and Optimisation ...rt of its overall business-focused Services Framework. Prerequisites The course is suitable for individuals who require a deep understanding of Planning, Protection & Optimisation processes and how they may be used to enhance the quality of IT service provision within an organisation. It offers a natural career development path for practitioner staff who already hold the ISEB/ EXIN ITIL  more...

ITIL Service Capatibility Release Control and Validation ...ts of its overall business-focused Services Framework. Prerequisites The course is suitable for individuals who require a deep understanding of Release, Control & Validation processes and how they may be used to enhance the quality of IT service provision. It offers a natural career development path for practitioner staff who already hold the ISEB/ EXIN ITIL ® Foundation Certificate.  more...

ITIL Service Offerings and Agreements ...ts of its overall business-focused Services Framework. Prerequisites The course is suitable for individuals who require a deep understanding of the processes for Service Offerings & Agreements and how they may be used to enhance the quality of IT service provision. It offers a natural career development path for practitioner staff who already hold the ISEB/ EXIN ITIL ® Foundation  more...

ITIL Continual Service Improvement ... the other stages of the ITIL ® Service Lifecycle. Prerequisites The course is suitable for individuals who require a deeper understanding of the CSI stage of the Service Lifecycle. It offers a career development path for practitioner staff who already hold the ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT service  more...

ITIL Service Design ... the other stages of the ITIL ® Service Lifecycle. Prerequisites The course is suitable for individuals who require a deeper understanding of the Service Design stage of the Service Lifecycle. It offers a career development path for practitioners who already hold the ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT  more...

ITIL Service Strategy ... the other stages of the ITIL ® Service Lifecycle. Prerequisites The course is suitable for individuals who require a deeper understanding of the Service Strategy stage of the Service Lifecycle. It offers a career development path for practitioner staff who already hold the ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience  more...

ITIL Service Transition ... the other stages of the ITIL ® Service Lifecycle. Prerequisites The course is suitable for individuals who require a deeper understanding of the Service Transition stage of the Service Lifecycle. It offers a career development path for practitioners who already hold the ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT  more...

ITIL Service Operation ...the other stages of the ITIL ® Service Lifecycle. Prerequisites The course is suitable for individuals who require a deeper understanding of the Service Operation stage of the Service Lifecycle. It offers a career development path for practitioners who already hold the ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT  more...

Implementing Project Management Do you want to practise and develop your project management skills in a simulated project environment? This workshop will provide a unique opportunity for those who are fairly new to project management to make the transition from theory to practice. As a team, the attendees will prepare for and conduct a a projecta ™ in a number of stages. After each stage, a structured review will  more...

ITIL Managing Across the Lifecycle ...TIL ® Expert qualification and is worth 5 credits. Prerequisites Delegates are required to have achieved a minimum of 17 credits from any combination of ITIL v3 units OR a combination of v2 Practitioner and v3 units, including an ITIL ® Foundation Certificate in IT Service Management or v2 to v3 bridge equivalent. Professional Qualifications The course completes the of the  more...

Fundamentals of Project Management Aims This programme gives detailed and practical guidance on how to plan, organise and control projects effectively, with particular emphasis on delivery of results within time, budget and quality constraints. It includes full participation, utilising structured exercises, role-plays, discussions and workshops. Prerequisites Anyone with responsibility for managing a project or working in a  more...

PRINCE2 Foundation Plus Aims This programme is aimed at anyone involved in project work needing a good understanding of PRINCE2 ® up to the standard of the PRINCE2 ® Practitioner examination, and who may wish to take the Registered PRINCE2 ® Practitioner qualification at a later stage and in particular, new and existing Project Managers working in a PRINCE2 ® environment. This three-day programme  more...

PRINCE2 Entry Level Foundation Aims This programme is aimed at anyone involved in project work needing a basic understanding of PRINCE2 ® up to the standard of the PRINCE2 ® Foundation examination. Advice is available from our Project Specialists for those uncertain about attending this programme as their first interface with project management. This two-day non-residential programme covers the full syllabus of the  more...

PRINCE2 Management Briefing Aims This programme is aimed at senior Management teams, especially those responsible for managing organisational change effectively and looking for an effective project management method. This programme will help participants appreciate the importance of handling change for business success. It provides a high level view of the essential features of PRINCE2 ® and demonstrates how it can  more...

PRINCE2 Overview Aims This programme is aimed at anyone new to projects or requiring a clear understanding of the background, structure, suitability and how to apply the PRINCE2 ® methodology and anyone expected to play a role in or around a PRINCE2 ® project. Prerequisites There are no prerequisites for this course. PRINCE  more...

PRINCE2 Practitioner Aims This programme is aimed at anyone involved in project work needing an in depth understanding of PRINCE2 ® up to the standard of the PRINCE2 ® Practitioner examination. In particular, Project Managers, Team Leaders and Managers, Project Assurance and Project Support roles working in a PRINCE2 ® environment and those intending to play a role in a project conducted in accordance  more...

PRINCE2 Practitioner Upgrade Aims This programme is aimed at anyone needing to take or re-take their PRINCE2 ® Practitioner exam and anyone who has taken WWPa ™s PRINCE2 ® Foundation Plus programme and now wishes to take their Practitioner exam. This intensive programme has been developed to progress those who have passed their Foundation examination to take or retake their Registered Practitioner  more...

PRINCE2 Re-Registration Aims This programme is aimed at Registered Practitioners who wish to retain their status and who must re-register within 3-5 years of their original certification. The course provides a refresher of the PRINCE2 ® method and provides the opportunity to sit the condensed re-registration Practitioner exam. When successful, Registered Practitioner status is confirmed for a further 5 years.  more...

MSP Foundation Aims This programme is aimed at managers who have recently been given a programme role, for programme support staff, for specialists contributing to a programme, and for senior executives directing a programme. Prerequisites There are no prerequisites for this course.  more...

MSP Overview Aims This programme is aimed at senior executives considering the introduction of MSP ® into their organisation, and for those newly appointed to a programme environment. Prerequisites There are no prerequisites for this course.  more...

MSP Practitioner Aims This programme is aimed at managers working towards a role with full-time responsibility within a programme environment. Prerequisites Delegates should have completed the MSP ® Foundation course.  more...

M_o_R Conversion Aims This programme is aimed at managers with full-time responsibilities for corporate governance or charged with enhancing an organisationa ™s risk management culture. Prerequisites An M_o_R ® Foundation exam pass is a prerequisite for attending this event.  more...

Microsoft Project 20032007 Level 1 Aims This course is for you if you are a new user, or you have some knowledge of Project and now want an understanding of how to get the best out of the tool, relative to real projects. Prerequisites Experience in working within the Microsoft Windows environment is essential as well as a reasonable degree of keyboard and mouse proficiency.  more...

M_o_R Practitioner Aims This programme is aimed at managers with full-time responsibilities for corporate governance or charged with enhancing an organisationa ™s risk management culture. Prerequisites Delegates should have completed the M_o_R ® Foundation course.  more...

P3O Conversion ...o take the Practitioner exam at the end of the course. Prerequisites Individuals newly-appointed to leading portfolio, programme or project office roles or those wishing to gain formal qualifications after a period of support office experience. (Support offices may go by many names including Portfolio Office, Centre of Excellence, Enterprise or Corporate Programme Office.) The course  more...

P3O Overview Aims To introduce the topics covered by the Office of Government Commercea ™s (OGC) Portfolio, Programme & Project Office guidance. Prerequisites This workshop is suitable for individuals newly-appointed to a portfolio, programme or project office environment; or senior managers considering the introduction or re-configuration of such a structure within their organisation. (Support  more...

P3O Practitioner ...e Foundation and Practitioner exams during the course. Prerequisites Individuals newly-appointed to leading portfolio, programme or project office roles or those wishing to gain formal qualifications after a period of support office experience. (Support offices may go by many names including Portfolio Office, Centre of Excellence, Enterprise or Corporate Programme Office.) The course  more...

APM Introductory Certificate in Project Management ...you may or may not have any experience in this field. Prerequisites This programme is an entry level qualification suitable for anyone with an interest in Project Management. You may be starting out in a career in Project Management or simply wishing to benchmark your knowledge in a recognisable form. The programme uses APMa ™s Introductory Certificate Study Guide and interactively  more...

APMP - Association for Project Management Practitioner Qualification ...ts are usually available within 4-6 weeks of the exam. Prerequisites Although the APMP Qualification is available to all, it is recommended that you should have been working in a project environment for some time and be familiar with the techniques and language involved. The course uses a proven discursive technique along with practical exercises where appropriate. You will also receive a  more...

XSLFO Training This course introduces the eXtensible Stylesheet Language, or XSL also known as XSL with Formatting Objects or XSLFO, to distinguish it clearly from XSLT. XSLFO provides the ultimate, standards-based solution to producing print and other presentation documents from XML information. This course teaches XSL with a focus on producing PDFs, using Apache FOP as the formatting engine. Though XSL is  more...

XSLT Training This comprehensive four-day course develops in-depth knowledge and skills in transforming XML documents using eXtensible Stylesheet Language Transformations, or XSLT. Students work through extensive hands-on exercises in transformations from XML to plain text, HTML, and XML, with good grounding in XPath along the way. Intermediate and advanced techniques are also covered including variables and  more...

XML Schema This course gives the student who knows the fundamentals of XML a detailed introduction to the XML Schema standard for defining document type information. The first module introduces the new XML Schema recommendation. Students review the shortcomings of the DTD for expressing type information, and learn how to use XML Schema to create strict document models. Schema data types and structures are  more...

XML Programming Using Visual Basic and NET This comprehensive and practical four-day course builds skills in .NET s XML processing APIs chiefly parsing using XmlReader and the Document Object Model (DOM), writing XML streams using XmlWriter, and transformations using XPath and XSLT, all using the .NET Framework XML classes and the Visual Basic language. It also covers XML serialization according to XML Schema and the tight coupling between  more...

XML Programming Using C# and .NET This comprehensive and practical four-day course builds skills in .NET s XML processing APIs chiefly parsing using XmlReader and the Document Object Model (DOM), writing XML streams using XmlWriter, and transformations using XPath and XSLT, all using the .NET Framework XML classes and the C# language. It also covers XML serialization according to XML Schema and the tight coupling between XML and  more...

Introduction to XML This one-day course introduces the eXtensible Markup Language, or XML, including basic grammar and XML validation using DTDs or XML Schema. Students learn to read and to hand-write XML well-formed XML documents, and then proceed to modeling concepts, first learning the basic DTD language and then studying namespaces and XML Schema. The course closes with a chapter on important XML-related  more...

XML Programming Using Java ... applications that leverage XSLT transformation logic. Prerequisites: Experience in Java Programming, including object-oriented Java and the Java streams model, is essential. Object Innovations Course 103, Java Programming, is excellent preparation. Basic understanding of XML is required. Object Innovations Course 501, Introduction to XML, is recommended. XML Schema is used  more...

Advanced Ruby on Rails RoR Advanced Ruby on Rails is a five-day course for people who have some Ruby and Rails experience and want to go to the next level. Advanced Ruby on Rails has been developed to help you understand why things work the way they do, along with helping you develop specific skills and techniques. You won't just be repeating steps mechanically; you'll understand Rails and understand how to keep advancing.  more...

Introduction to Ruby on Rails Learn foundational Ruby and the theory and practice of Rails in this four-day hands-on course. The instructor will coach you in Ruby language constructs and the entire Rails development stack: domain modeling with ActiveRecord, controller and view implementation, testing, database migrations, data validation techniques, AJAX fundamentals, etc. Students will learn how to install, to program in Ruby  more...

Introduction to PHP In this course, students will learn how to create dynamic and interactive websites using PHP and how to manage databases with PHP. Students will learn to authenticate users, manage sessions, manage emails, manipulate files, validate forms and work with PEAR: DB module. Prerequisites: Students should have some HTML experience  more...

Microsoft Excel 2007 - Intermediate This course builds on the skills and concepts taught in Excel 2007: Basic. Students will learn how to use multiple worksheets and workbooks efficiently, and they will start working with more advanced formatting options including styles, themes, backgrounds, and watermarks. They will also learn how to create outlines and subtotals, how to create and apply cell names, and how to work with lists and  more...

Microsoft Excel - Advanced This course builds on the skills and concepts taught in Excel 2007: Intermediate. Students will work with advanced formulas, as well as lookup functions such as VLOOKUP, MATCH, and INDEX. In addition, students will learn about data validation and database functions such as DSUM. They will learn how to work with PivotTables and PivotCharts, how to import and export data, and how to query external  more...

SQL Server 2005 Analysis Services SSAS In this course, you will learn how to use Microsoft SQL Server 2008 Analysis Services (SSAS) to design and implement OnLine Analytical Processing (OLAP) cubes and data mining models to support Business Intelligence (BI) solutions. This course includes concepts, procedures and practices based on real-world experience giving both the novice and experienced SQL Server 2008 developer the tools to  more...

SQL Server 2005 Transact SQL T-SQL with Additional Topics In this course, you'll start by learning about the basic features that are available in SQL Server, including how to design and create a database and how to build queries using Transact-SQL, the language of SQL Server. Then, you'll learn how to build effective views, stored procedures, triggers, and user-defined functions using Transact-SQL. You'll learn about the new enhancements to the  more...

SQL Server 2008 Integration Services ...logging techniques. Course Duration: 4 days Prerequisites: This course assumes no prior knowledge of SQL Server Integration Services. This course does assume prior knowledge of SQL Server 2008 and the use of SQL Server Management Studio for development and administrative tasks. You should be able to create CRUD (create, retrieve, update, and delete) queries using T-SQL,  more...

SQL Server 2005 - Additional Topics Developing a database, getting the database to work with your applications, and getting it to production is just the beginning, but can often be where the story ends. This course examines other SQL Server 2005 essential application, support, and maintenance topics features you can use for high-availability, stability, reliability, and scalability of databases, plus enhancements for processing  more...

SQL Server 2008 Transact SQL (T-SQL) In this course, you will learn about the features that are available in SQL Server like how to design and create a database, and how to build basic queries using Transact-SQL, the language of SQL Server. Then you will learn how to build effective views, stored procedures, triggers, and user-defined functions using Transact-SQL. You will learn how to use the Transact-SQL programming language for  more...

SQL Server 2008 for developers In this course, you'll see an overview tour of SQL Server 2008 including its editions, components, and tools. Then you will learn about the steps to install, and/ or upgrade to SQL Server 2008 and configuring the server. You will see how the principals of database design are used in creating of databases and then how to apply server tables to them. The course continues with SQL Server Management  more...

SQL Server 2008 Reporting Services In this course, you will learn how to use SQL Server 2008 Reporting Services. Explore its basic architecture and gain a basic understanding of the components of SSRS 2008. Youa ™ll then explore tabular and list reports that employ datasets and data regions. As you progress youa ™ll learn to add custom expressions, custom functions and format your reports using Visual Studio 2008 and SQL  more...

Oracle 10g Administration Comprehensive, hands-on class focusing on the day-to-day tasks a DBA will perform to create, maintain and manage an Oracle 10g Database such as security, creating and managing users, creating and managing database objects (tablespaces, tables, indexes, etc.), running utilities, configuring Oracle networking, and simple backup and recovery techniques. Provides an overview of the Oracle Data  more...

Oracle 10g 11g PL SQL Programming This class will teach you how to write efficient and scalable PL/ SQL programs to create database-intensive PL/ SQL applications. Learning how to create efficient, scalable PL/ SQL programs is an important objective of this course. To meet that objective, the course includes instruction on such things as the proper use of bind variables, bulk processing, pipelining, benchmarking different  more...

Oracle 10g 11g Advanced SQL ...arch and extract XML data from the Oracle database Prerequisites: Some SQL and SQL*Plus experience is required. For example, you should be comfortable coding basic SQL SELECT statements, including the use of the WHERE clause with basic filters and simple joins. Audience: Anyone who uses SQL to query Oracle databases including developers, analysts, database administrators and decision  more...

Oracle 10g 11g Introduction to SQL This course is designed for developers who are new to relational database and need to know how to query, update and create basic objects in Oracle databases. Students receive a comprehensive introduction to Oracle's implementation of the SQL language and the common query tools, SQL*Plus and iSQL*Plus. The course includes a lesson on basic relational database concepts. LEARNING  more...

Windows Workflow Foundation (WWF) Using C# ...gned and coded it. LEARNING OBJECTIVES Learn the prerequisites for Windows Workflow Foundation Investigate all the available workflow activities Learn how to handle exceptions in workflow applications Work with Delay and Listen activities Learn how to use RuleSets and Policy activities in workflows Provide bi-directional communications between the  more...

Windows Presentation Foundation (WPF) Using C# and Visual Studio 2010 This course introduces Windows Presentation Foundation or WPF (a Avalona ), the new .NET technology from Microsoft for building rich Windows applications. It was originally part of .NET 3. 0, previously called a WinFXa by Microsoft. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only  more...

Test-Driven Development (TDD) Using C# and Visual Studio 2010 An emerging software engineering paradigm is test-driven development, where tests are written early and testing is performed continuously during the development process. Problems are discovered early and corrected when they are found. This course for developers explains the methodology of test-driven development and the use of the unit testing framework that comes with Visual Studio 2010  more...

Silverlight 4 using C# and Visual Studio 2010 Microsofta ™s Silverlight is a new client-side Web technology that enables the implementation of visually stunning Web applications that depend only on a small, easy-to-install plug-in that works in browsers for both Windows and Macintosh. Silverlight provides a cross-platform and cross-browser implementation of the .NET Framework. Out-of-browser support enables Silverlight applications to  more...

ASP.NET Using Visual Basic with VS2010 This five-day course provides a comprehensive and practical hands-on introduction to developing Web applications using ASP. NET 4. 0 and Visual Basic. It includes an introduction to ASP. NET MVC, a new Web programming framework that incorporates use of the Model-View-Controller (MVC) pattern. It also includes coverage of using ASP. NET AJAX to build rich client applications. The fundamentals  more...

ASP.NET Using C# with VS2010 This course provides a comprehensive and practical hands-on introduction to developing Web applications using ASP. NET 4. 0 and C#. It includes an introduction to ASP. NET MVC, a new Web programming framework that incorporates use of the Model-View-Controller (MVC) pattern. It also includes coverage of using ASP. NET AJAX to build rich client applications. The fundamentals of Web applications  more...

C# Essentials with Visual Studio 2010 Microsoft .NET is an advance in programming technology that greatly simplifies application development, both for traditional, proprietary applications and for the emerging paradigm of Web-based services. .NET is a complete restructuring of Microsofta ™s entire system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms.  more...

ASP.NET AJAX Using C# with Visual Studio 2010 This course provides a practical introduction to developing rich Internet applications using ASP. NET AJAX and C#. Because of the rich support provided by Microsofta ™s AJAX tools, an ASP. NET programmer can get up and running in this new environment quickly. This course shows the way. It is current to ASP. NET 4. 0 and Visual Studio 2010. The course includes an introduction to the popular  more...

Programming with Visual Basic for Applications VBA This five-day intensive course teaches beginning programmers to write procedures using the VBA language. Students will learn to use variables and flow control, create custom forms, how to perform database access and handle errors. Procedures students will create will allow them to customize the applications included in Microsoft Office. LEARNING OBJECTIVES Understand how the Visual Basic  more...

Design Patterns Using Visual Basic This course is extremely hands-on and students are required to have intermediate to advanced programming using Visual Basic in order to take full advantage of this course. A case study is implemented throughout the course and students will be able to experience and understand how various design patterns work together while implementing a real application LEARNING OBJECTIVES By the end of the  more...

Design Patterns Using C This course is extremely hands-on and students are required to have intermediate to advanced programming using C# in order to take full advantage of this course. A case study is implemented throughout the course and students will be able to experience and understand how various design patterns work together while implementing a real application. LEARNING OBJECTIVES By the end of the course,  more...

Introduction to Windows Presentation Foundation Using C# This course introduces Windows Presentation Foundation or WPF (a Avalona ), the new .NET technology from Microsoft for building rich Windows applications. It is part of .NET 3. 0, previously called a WinFXa by Microsoft. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only code or a  more...

Windows Communication Foundation Using C# and VS2010 Windows Communication Foundation (WCF) is Microsofta ™s new framework for building distributed systems. It unifies and builds on the diverse set of existing distribution mechanisms, which include ASP. NET Web services and .NET Remoting. WCF enables developers to produce highly configurable, secure, reliable and transactional services using a single simplified programming model. And since WCF  more...

Sharepoint 2007 Training for Administrators Administering SharePoint teaches you the principles and practices of how to deploy, manage, and maintain SharePoint. It takes you through each phase of a deployment as you plan, install, rollout, and support SharePoint in the real world. LEARNING OBJECTIVES Plan server topology. Install and configure WSS and MOSS servers. Upgrade from WSS 2. 0 to 3. 0. Monitor the server to detect  more...

Sharepoint 2007 Training for Developers Microsoft SharePoint 2007 provides a huge range of functionality including enterprise content management, automation of business processes, and business intelligence and reporting. Although SharePoint is rich in features and capabilities, it involves common concepts and developer tasks that are universal to every type of SharePoint project. This course is designed to provide those who are  more...

Object-Oriented Programming in C# Microsoft s .NET is a revolutionary advance in programming technology that greatly simplifies application development and is a good match for the emerging paradigm of Web-based services, as opposed to proprietary applications. Part of this technology is a new language, C#. This new language combines the power of C and the ease of development of Visual Basic. It bears a striking resemblance to Java  more...

Object-Oriented Analysis and Design with UML A good understanding of object-oriented analysis and design is important in designing effective systems using modern software engineering languages and frameworks such as C , .NET and Java. This five-day course teaches you how to use object-oriented techniques to analyze real-world requirements and to design solutions that are ready to code. The course employs Unified Modeling Language, using UML  more...

Windows Forms Using C# This five-day course provides a practical, hands-on introduction to GUI development using Windows Forms and C#. The course introduces database programming in Windows, including use of Language Integrated Query (LINQ). The course covers powerful newer Windows Forms features, such as controls, data binding, and ClickOnce deployment for creating smart client applications. It covers interoperability  more...

Web Services Using Visual Basic and ASP.NET This course provides a realistic, hands-on, comprehensive coverage of developing Web services using ASP. NET and Visual Basic. Web services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using  more...

Web Services Using C# and .NET This course provides a realistic, hands-on, comprehensive coverage of developing Web services using .NET and C#. Web services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using. NET  more...

Test-Driven Development Using NUnit An emerging software engineering paradigm is test-driven development, where tests are written early and testing is performed continuously during the development process. Problems are discovered early and corrected when they are found. This one-day course for developers explains the methodology of test-driven development and the use of NUnit in supporting test-driven development on Microsoft .NET.  more...

Object-Oriented Programming in Visual Basic .NET is a revolutionary advance in programming technology that greatly simplifies application development. Microsofta ™s popular Visual Basic programming language has been upgraded to take advantage of the new .NET features. Visual Basic has become a fully object-oriented programming language with capabilities comparable to C++, Java, and Microsofta ™s new language C#. This course  more...

Windows Forms Using Visual Basic This five-day course provides a practical, hands-on introduction to GUI development using Windows Forms and Visual Basic. The course introduces database programming in Windows, including use of Language Integrated Query (LINQ). The course covers powerful newer Windows Forms features, such as controls, data binding, and ClickOnce deployment for creating smart client applications. It covers  more...

Advanced PHP Programming In this advanced PHP training course, students will learn advanced features of the PHP web programming language, its extensions and open source libraries for XML processing. As the technical web programming paradigm changes, more layers of abstractions are introduced by the PHP open source community. This course takes a deep dive into those areas such as XML/ XSLT, XML-RPC, Smarty Templates, Web  more...

JavaServer Faces This course introduces the JavaServer Faces API for Java Web application development. Proceeding from a foundation of Java, Servlets, and JSP, the course develops the best-practice concepts of MVC architecture and command-object encapsulation that propel the JSF architecture. Students create JSF Web applications by organizing their pages as JSF component trees, and their server-side code as JSF  more...

NET Framework Using C# (VS2010) Microsoft .NET is an advance in programming technology that greatly simplifies application development, both for traditional, proprietary applications and for the emerging paradigm of Web-based services. .NET is a complete restructuring of Microsofta ™s whole system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. Part of  more...

NET Framework Using Visual Basic Microsoft .NET is an advance in programming technology that greatly simplifies application development, both for traditional, proprietary applications and for the emerging paradigm of Web-based services. .NET is a complete restructuring of Microsofta ™s whole system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. There  more...

ASP.NET MVC 3 Using C# This course provides a practical hands-on introduction to developing Web applications using ASP. NET MVC 3 and C#. This new Web development framework from Microsoft emphasizes separation of concerns in the architecture and testability of applications. The course includes important new features in MVC 3 such as the Razor View Engine, MvcScaffolding, HTML 5 project templates, and more. The  more...

NET Overview This one-day, information-packed seminar provides an overview of Microsoft's new .NET technology. It should prove of value to developers and managers who are starting on a .NET project or who are evaluating this technology. The course is designed to run using .NET 2. 0 and Visual Studio 2005. The course opens with a discussion of the fundamental issues in developing applications in the Web  more...

Visual Basic .NET Fundamentals Course Summary: During this intensive course, students will be exposed to a wide range of topics that will lead to their proficiency with not only the Visual Basic .NET 2010 programming language, but also the Visual Studio 2010 development environment, and the Microsoft .NET 4. 0 Framework. While many different project/ application types will be explored (Windows Forms, ASP .NET Web  more...

IV Therapy and Blood Withdrawal ...pletion of the State approved certification exam. Prerequisites: Any student wishing to obtain certification must have a current California LVN license. Currently, enrolled LVN students may attend course; however, will NOT receive certification until proof of licensure is provided. (Enrollment verification required.) Course Materials: All required texts will be  more...

CSharp Fundamentals Course Summary: ============== During this intensive course, students will be exposed to a wide range of topics that will lead to their proficiency with not only the C# .NET 2010 programming language, but also the Visual Studio 2010 development environment, and the Microsoft .NET 4. 0 Framework. While many different project/ application types will be explored (Windows Forms, ASP .NET Web  more...

JavaScript (Advanced) Course Summary: Students will continue to learn how to leverage the JavaScript language to perform more powerful tasks in a web page. Students will take their next steps with the Browser Object Model (BOM) and the Document Object Model (DOM), and gain proficiency with some of the more advanced JavaScript language elements like timers, object creation, and asynchronous page updates via AJAX  more...

XML XSL XPath (Introduction) ...th offer and incorporate them into their applications. Prerequisites: To ensure an effective learning environment for all attendees, it is imperative that each student meet minimum course prerequisites. -Basic word processing and Windows skills (i. e. switching between open windows, file copying, renaming, & moving) -Successful completion of, or 90% proficiency with, the topics from  more...

XML (Advanced) ... offer in order to build an array of XML applications. Prerequisites: To ensure an effective learning environment for all attendees, it is imperative that each student meet minimum course prerequisites. Students that do not meet these stated requirements may be asked to leave the course. -Basic word processing and Windows skills (i. e. switching between open windows, file copying,  more...

jQuery Boot Camp Course Summary: jQuery is a fast and concise JavaScript Library that simplifies the time and expertise needed to manually write JavaScript to perform HTML document traversing, event handling, animation, and Ajax interactions. Simply put, jQuery is designed to change the way that you write JavaScript! This course will expose web developers to what jQuery is and how to obtain it, how jQuery can  more...

Excel - Forms Macros VBA ...is class, Introduction to Visual Basic is recommended. Prerequisites: To ensure the best learning experience for all participants, the following pre-requisites must be met in order to participate in this course: -Strong skills and comfort at the Advanced Excel level. -Experience & high comfort level using the following: -Built-in Excel functions such as IF and HLOOKUP/ VLOOKUP.  more...

HTML XHTML CSS (Advanced) ...L and CSS using industry standards and best-practices. Prerequisites: To ensure an effective learning environment for all attendees, it is imperative that each student meet minimum course prerequisites. -Successful completion of a Introduction to HTML, XHTML, & CSSa or 90% proficiency with the topics covered therein. *Please refer to that outline to make sure you meet this  more...

JavaScript (Introduction) Course Summary: This introductory course will immerse students into the JavaScript client-side programming language. Gaining an understanding of the JavaScript programming language, its syntax, and how it is processed are the core goals of the class. Students will gain an understanding of the Browsera ™s Object Model (BOM) as well as the W3C Document Object Model (DOM) standards to be able  more...

HTML XHTML CSS (Introduction) Course Summary: This course introduces students to web page design & development using the HTML language. In addition to learning the fundamental syntax, terminology and structure of the HTML language, the course covers, in detail, best practices and standards for web page/ site construction. As HTML has evolved over the years, it is now essential that web page developers know and understand  more...

IV Therapy Certification ... intravenous punctures are required to pass this course. Prerequisites: Any student wishing to obtain certification must have a current California LVN license. Currently, enrolled LVN students may attend course; however, will NOT receive certification until proof of licensure is provided. (Enrollment verification required.) Course Materials: All required texts will be provided to the  more...

SolidWorks Essentials (4 days) SolidWorks Essentials teaches you how to use the SolidWorks mechanical design automation software to build parametric models of parts and assemblies, and how to make drawings of those parts and assemblies. The course is designed around a process or task based approach to training rather than focusing on individual features and functions. Case studies are used to illustrate processes, allowing you  more...

SolidWorks Part Modeling (2 Days) SolidWorks Part Modeling teaches you how to use multibody solids, sweeping and lofting features, and the more advanced shaping capabilities of SolidWorks. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge. - At least one month of experience using the software. To receive information on special pricing please click on the "Request Information" button  more...

SolidWorks Assembly Modeling (3 Day) SolidWorks Assembly Modeling teaches you how to maximize your use of the assembly modeling capabilities of SolidWorks mechanical design automation software. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge. - At least one month of experience using the software. To receive information on special pricing please click on the "Request Information" button  more...

SolidWorks Simulation Professional (2 Days) The Simulation Professional course is designed to make SolidWorks Simulation users productive with the SolidWorks Simulation Professional extension. This two day course will provide an in-depth coverage on the advanced topics in Finite Element Analysis (FEA) including heat transfer analysis, frequency analysis, fatigue, stability analysis based on the linear buckling concepts, and pressure vessel  more...

SolidWorks Weldments (1 Day) The SolidWorks Weldments course teaches you how to create welded structures with standard structural members. Weld beads are also covered. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge. - At least one month of experience using the software. To receive information on special pricing please click on the "Request Information" button below for: -  more...

SolidWorks API Programming (3 Days) This API course teaches you how to use the SolidWorks API (Application Programming Interface) to automate and customize SolidWorks. Prerequisites: - Experience with the Windows operating system. - Attended the SolidWorks Visual Basic course. - Used the software for a few months. To receive information on special pricing please click on the "Request Information" button below for: -  more...

SolidWorks Visual Basic The SolidWorks Visual Basic course covers the use of the SolidWorks programming environment including VBA ("built-in" Visual Basic for Applications) as well as full VB (Visual Basic environment). In addition, this course provides you with introductory Visual Basic training to help familiarize you with the programming language. You will be provided with many examples and working programs that  more...

SolidWorks Sheet Metal The Sheet Metal course teaches you how to build sheet metal parts using SolidWorks mechanical design automation software. You will learn how to build standalone sheet metal parts, convert parts to sheet metal, and model sheet metal parts in the context of an assembly. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge, and - At least one month of experience  more...

SolidWorks Routing (3 Days) The SolidWorks Routing course explains how to create, edit and manage Piping, Tubing and Electrical routes, from the critical routing components and their design requirements to the sub-assemblies that contain the routes. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge, and - At least one month of experience using the software. To receive information  more...

SolidWorks Drawings (2 Days) The SolidWorks Drawing course teaches you how to make drawings of SolidWorks parts and assemblies. The focus of this course is on the skills, tools and concepts central to successfully working with drawings. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge, and - At least one month of experience using the software. To receive information on special  more...

SolidWorks Simulation Essentials (3 days) SolidWorks Simulation Essentials is designed to make SolidWorks users productive more quickly with the SolidWorks Simulation Bundle. This course will provide an in-depth coverage on the basics of Finite Element Analysis (FEA), covering the entire analysis process from meshing to evaluation of results for parts and assemblies. The class discusses linear stress analysis, gap/ contact analysis, and  more...

SolidWorks Simulation Dynamics (2 Days) SolidWorks Simulation Dynamics is targeted for the users who would like to become productive in analyzing structures subjected to various types of dynamic loading. The material covered includes the time dependent analysis(force loads as well as motion shock loading examples), harmonic analysis and random vibration analysis (MILS-STD-810F example is included). Who should attend: Designed for  more...

SolidWorks Simulation Nonlinear (2 Days) Simulation Nonlinear will raise your SolidWorks Simulation FEA skills to the next level! It offers hands-on experience on the use of SolidWorks Simulation nonlinear module. The two-day course provides an overview on a wide range of nonlinear structural/ mechanical analysis topics. You will learn how to deal with models that exhibit large displacements and/ or yielding, discuss and practice the use  more...

SolidWorks Motion (2 Days) The SolidWorks Motion course is designed to help you become productive quickly with SolidWorks Motion. This course will teach you how to use the SolidWorks Motion to study the kinematics and dynamic behavior of your SolidWorks assembly models. The course provides both essential and advanced sessions on the basics of building, simulating and refining a mechanical design system, from suspension  more...

SolidWorks Flow Simulation (2 Days) The Flow Simulation course is designed to help you become productive faster, this introductory course offers hands-on training on the use of SolidWorks Flow Simulation. The two-day training program provides an indepth session on the basics of turbulent fluid flow analysis, in addition to covering meshing concerns, modeling concerns, analysis, post-processing, available options and preferences.  more...

SolidWorks Surface Modeling (2 Days) The SolidWorks Surfacing course teaches you how to build freeform shapes using SolidWorks mechanical design automation software. Prerequisites: - Attended the SolidWorks Part Modeling course. - Attended the SolidWorks Essentials course. - Used the software for a few months. To receive information on special pricing please click on the "Request Information" button below for: - persons on  more...

SolidWorks Mold Design (2 Days) The Mold Design course teaches you several manual mold creation techniques and how to use the Mold Tools in SolidWorks mechanical design automation software. Prerequisites: - Attended the SolidWorks Part Modeling course. - Attended the SolidWorks Essentials course. - Used the software for a few months. To receive information on special pricing please click on the "Request Information"  more...

SolidWorks Refresher (2 Days) The SolidWorks Refresher course teaches you how to use SolidWorks more productively to create your designs. You will find this course very helpful as a refresher to the SolidWorks Essentials training and you will also learn new skills such as assembly editing and top down design. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge, and - At least one month of  more...

3DVIA Composer Essentials (3 Days) 3DVIA Composer Essentials teaches you how to use the 3DVIA Composer software to create 2D and 3D outputs from CAD design data. You will also learn how to create animations and update your view data when CAD files change. Prerequisites: - Familiarity with the terminology associated with 2D screen capture software. - Experience with the Windows operating system. To receive information on  more...

E3 WireWorks Essentials (4 days) The E .WireWorks Essentials training teaches the basics of electrical schematic design but also offers in-depth knowledge on working with an intelligent library and leveraging it for panel and cable documentation. Attendees will come out of this course with an intimate knowledge of the core functionality and will have a good sense of how to push this electrical design tool to the next level.  more...

Advanced AVVID Troubleshooting and PBX Integration ...her an Enterprise or Service Provider Environment. Prerequisites Student prerequisites are as follows: Taken either the CIPT or CallManager Bootcamp course Have installed and Configured CallManager in two-unit cluster Installed IP phones, set up server for auto-register, and configured phones for supplementary services Integrated sites in centralized and  more...

Cisco IP Contact Center ...the IPCC Solution Suite or Product Components Student Prerequisites This course does not require any prior ICM nor CallManager/AVVID training but it is highly recommended that the student have experience with and understanding of ICM Product Traning. Course Objectives This course is designed to give the student tools, practical guidance and hands-on exposure to the deployment  more...

Cisco Unified Voice Portal Implementation ...ment. Duration 5 days, Instructor-led classroom training Prerequisites To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge: * Interconnecting Cisco Network Devices (ICND) * Cisco IP Telephony Part 1 (CIPT1) * Cisco Voice Over IP (CVOICE) * Implementing Cisco Voice Gateways and Gatekeepers (GWGK) * Cisco  more...

Cisco Unified Communications IP Tel Part 2 v60 ...is the recommended training for customers using CUCM v5.x Prerequisites To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge: * Working knowledge of converged voice and data networks * Working knowledge of MGCP, session initiation protocol (SIP), and H.323, as well as their implementation on Cisco IOS gateways * Ability  more...

Cisco Unified Communications IP Tel Part 1 v60 ...s the recommended training for customers using CUCM v5.x. Prerequisites To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge: * Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP switching and routing * Ability to configure and operate Cisco routers and switches and to  more...

CIPT Accelerated CIPT parts 1 and 2 v60 ...s the recommended training for customers using CUCM v5.x. Prerequisites To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge: * Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP switching and routing * Ability to configure and operate Cisco routers and switches and to  more...

Administering CallManager and Unity ...sing either Cisco CCM version 4.1 or Cisco UCM version 5. Prerequisites To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge: * Working knowledge of Microsoft Windows 2000/XP * Working knowledge of Microsoft Exchange or Lotus Domino messaging environment * Working knowledge of the features and benefits of a PBX  more...

Focus on Facilitation Certification Focus on Facilitation Four-Day Certification In this intensive workshop, candidates learn how to teach future participants the nature and uses of selected de Bono tools, then work in groups to combine the tools to produce various outcomes. Those who earn their certifications will be the first trainers qualified to teach the End-User workshop. It's a ground-floor opportunity. This  more...