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From Online Training Directory
Health Care Reporting and Presentations



This is a complete and comprehensive course on creating and communicating health care information in a clear, concise presentation form.
This 6-week course will prepare you very well to communicate with your supervisors, board members, and peers.
You will review the basics of who, why, and HOW of effective reporting and presenting. In brief, it covers: Reviewing the Basics: ? What?s My Message?
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Dreamweaver MX 2004
...top publishing and computer graphics. His experience from presenting over 600 full-day seminars to thousands of attendees in 48 of the 50 states and throughout Canada has helped him breakdown complex concepts into language that anyone can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon
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From 123-CBT Computer Based Training
Presenting Your Proposition
Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating
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Presenting Your Proposition
Completing Outbound Sales Calls
You might have heard the saying, "it ain't over 'til it's over." This is especially true with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with gatekeepers. You will learn the steps involved
more...
Completing Inbound Sales Calls
Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also
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Building a Winning Sales Team
Championship teams win titles because they are comprised of members who are talented athletes possessing the right combination of skills, attitude, and enthusiasm to go out and win. The members of a winning sales team must also have the right skills, attitude, and enthusiasm to be successful. As a sales manager, how do you build an effective sales team? This course delivers answers by presenting
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Cross-selling in a Customer Service Call
If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers.As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing efficient
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Presenting Your Case
Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It
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Essentials of External Consulting
...facing skills. These include communication and listening, presenting, report-writing, meetings and negotiation. Combining this with, in equal measure, qualities of leadership, creativity, and emotional intelligence.In this course, you'll find out more about the role of an external consultant. You'll also see how, with the key skills and qualities, you can deliver outstanding performance to
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Using Data as a Technical Professional Consultant
As a technical professional, you may have relied on reports from subordinates or your own observations and research for information. While the information garnered in these ways is still useful, in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition,
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Presenting Successfully
...s to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it. Controlling nerves is an important part of preparing, and this course helps you to remove anxieties in the presentation environment by
more...
Preparing a Business Case
...presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, your chances of persuading decision makers within
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Lawsuits and Negotiations
... can use to perform a cost-benefit analysis. It begins by presenting proactive management strategies for discouraging damaging lawsuits and avoiding costly litigation. It examines forms of alternative dispute resolution, including negotiation, mediation, and arbitration, and the respective strengths of mediation and arbitration so that management can effectively work with legal counsel to
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Communicating and Implementing Requirements
...put of a requirements analysis and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation. This course will explore methods of creating a requirements
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Summarizing and Presenting Data in Six Sigma
Six Sigma teams use measures of central tendency and dispersion to reveal key facts about process data and the existing processes. They summarize data and put forth the relationships between various data components for further analysis. The teams then present these relationships in easy-to-understand graphical forms that facilitate comparison and help to identify possible trends. This course deals
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Competitive Strategies for a Global Marketplace
With the changing economic landscape and trends toward globalization and technology, companies need to develop new strategies to effectively compete in the global marketplace. To stay competitive in today's marketplace, companies need to shift their focus from selling products to meeting needs. This course starts by painting a picture of the changing economic landscape and the new consumer. It
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BizTalk Server 2000 Part 4 Components Solutions Troubleshooting

... companies that form the scenario core of the curriculum, presenting contexts of business requirements and considerations. Learn To Identify key features of application integration components (AICs). Identify features of pipeline components. Identify features of the IPipelineComponent interface. Identify key elements in the deployment of an automated
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BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting

... companies that form the scenario core of the curriculum, presenting learners with contexts of business requirements and considerations. Learn To Match the elements of the BizTalk Mapper interface with their functions. Create a map by using BizTalk Mapper. Identify factors to consider when creating links between map elements within BizTalk Mapper. Match
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Visual Basic 6 0 Designing Implementing Desktop Applications - Part 3

...ntify the uses of the Recordset object. Identify ways of presenting data to the user. Identify the properties and methods that allow navigation through a recordset. Identify code to sort records. Identify code to filter and search records. Update data using the Execute method. Update data using a recordset. Create a disconnected Recordset object. Identify the methods used in data
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Essentials of Business Law Employment Law

Essentials of Business Law: Employment Law offers the student an overview of employment law essentials. This program identifies the elements of agent and principal relationships, the duties of agents and principals, and ways in which agreements between these two parties are ratified. The program also identifies fair labor laws and labor and management issues, including actions that constitute
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XML Programming--Part 1 Components Style Sheets

...ascading style sheets and HTML. Identify the methods of presenting XML in browsers. Identify the functions and features of cascading style sheets. C ontent Emphasis Conceptual A udience The audience would ideally have experience developing Web and enterprise applications using XML. They would typically work as a Application Developer or a Software Engineer. Previous Web
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XML Programming--Part 1 Components Style Sheets

...ascading style sheets and HTML. Identify the methods of presenting XML in browsers. Identify the functions and features of cascading style sheets. C ontent Emphasis Conceptual A udience The audience would ideally have experience developing Web and enterprise applications using XML. They would typically work as a Application Developer or a Software Engineer. Previous Web
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Strategic Sales Developing Executive Proposals

...f the competition and understand the keys to successfully presenting a proposal. Learn To: Identify ways to differentiate your proposal from those of the competition. Identify ways to prepare an effective written proposal. Identify keys to present a winning proposal. Audience: This course is for senior sales professional that are tasked with selling enterprise solutions at an
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PowerPoint XP Curriculum

...ded audience for this curriculum is anyone who engages in presenting information or ideas in any public forum. A team leader or team member in any environment will benefit from these courses, as will sales people. Learners should be computer literate and work in a people-centric environment They should be involved with customers, groups or teams to the extent that they may be called upon to
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PowerPoint XP Proficient User

...ntended audience for this course is anyone who engages in presenting information or ideas in any public forum. A team leader or team member in any environment will benefit from these courses, as will sales people. Learners should be computer literate and work in a people-centric environment They should be involved with customers, groups or teams to the extent that they may be called upon to
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XML Building XML-Based Web Applications Part 2

... of validation technologies within XML. DTDs are covered, presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced, emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then covers the treatment of the generation of dynamic data and its transmission between server and client. The core
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XML Building XML-Based Web Applications Part 2

... of validation technologies within XML. DTDs are covered, presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced, emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then covers the treatment of the generation of dynamic data and its transmission between server and client. The core
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Effective Presentations Planning a Presentation

In Effective Presentation: Planning a Presentation, you will learn how to determine realistic presentation objectives, how to analyze your audience, and how to use supporting materials effectively. In addition, you will learn how to organize your presentation clearly and successfully incorporate visual aids into your presentation. Learn To Identify the six common
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Effective Presentations Essentials of Persuasion

.... Accomplish three goals when presenting a conclusion. Use five types of reasoning to persuade an audience. Audience Managers and employees who want to gain the knowledge and skills needed to give persuasive presentations. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3
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Call Center Mgt Measuring Quality Performance

... To Identify guidelines for presenting a positive company image to your customers. Apply methods for managing call volume. Calculate a rostered staff factor. Gain employee approval for a new scheduling decision. Identify reports that call center managers
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Project Leadership Overcoming Obstacles

...ecision making among team members. Unit 3: Managing and Presenting Project Documents (1 - 2 hours) Identify the documents used in project scheduling. Identify the documents used to estimate and report project costs. Identify the documents used to manage a project's progress. Sequence the steps for
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Advanced Six Sigma Preparing for Black Belt Projects

In Advanced Six Sigma: Preparing for Black Belt Projects, you will focus on the responsibilities that Black Belts must fulfill concerning Six Sigma projects. You will learn the variety of tools a Black Belt should be able to use, as well as the Six Sigma processes you will need to utilize when leading Six Sigma projects.
Learn To:
Understand the role of the Black Belt.
Understand how
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From Serebra Learning Corporation
Progressing through the Complex Sale
High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are
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Presenting Your Proposition
Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating
more...
Sales Presenting Solutions


...Presenting Solutions, is the thirteenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the differences between features, advantages and benefits, and present a solution to a buyer. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line results. New and
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Completing Your Field Sales Approach
What does it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections effectively. You'll have opportunities to
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Field Sales Skills Simulation
You are a salesperson for a wholesale supplier of natural herbs and remedies called Vita-Boost. With allergy season right around the corner, Vita-Boost's latest product, Ally-Tabs, looks to be a promising product. These tablets are just as effective as a preventative measure as they are at treating symptoms. Since they are all natural, there are no side effects associated with taking the pills.
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Completing Outbound Sales Calls
You might have heard the saying, "it ain't over 'til it's over." This is especially true with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with gatekeepers. You will learn the steps involved
more...
Completing Inbound Sales Calls
Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also
more...
Cross-selling in a Customer Service Call
If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing
more...
Essentials of External Consulting
...facing skills. These include communication and listening, presenting, report-writing, meetings and negotiation. Combining this with, in equal measure, qualities of leadership, creativity, and emotional intelligence. In this course, you'll find out more about the role of an external consultant. You'll also see how, with the key skills and qualities, you can deliver outstanding performance to
more...
Presenting Your Ideas Plan for High Impact
...Presenting Your Ideas: Plan for High Impact, is the third of four courses in this curriculum. After the completion of this course you will be able to list the qualities of a successful presentation, identify the elements of presentation planning, identify strategies for organizing a powerful presentation and distinguish well-designed visual aids from poorly-designed ones. The PrimeCommunication
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Presenting Your Ideas Captivate Your Audience
...Presenting Your Ideas: Captivate Your Audience, is the fourth of four courses in this curriculum. After the completion of this course you will be able to recognize the components of effective delivery strategies, list ways to use visual aids in a manner that supports your script, identify the steps for responding effectively to audience questions and identify the five categories for assessing
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Presenting to Succeed
...s to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it. Controlling nerves is an important part of preparing, and this course helps you to remove anxieties in the presentation environment by
more...
Delivering Your Message
So, the presentation is prepared and practiced. Great. But this means nothing to the audience. When you stand there in front of them, all that matters to them is what you look like and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by
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Listening for Comprehension
Do you need to better understand the basic meaning of a conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from
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Preparing a Business Case
...presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, your chances of persuading decision makers within
more...
Presenting Your Case
Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It
more...
Writing the Marketing Plan Creative Strategy
You've completed the first part of your marketing plan. Now it's time to write about your marketing tactics. You'll discover just how to match your product with your target market, determining exactly what the competitive advantages of your particular product are. Then you'll explore the price-setting strategies that will help make your product a success. Marketing managers, supervisors or team
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Communicating and Implementing Requirements
...put of a requirements analysis and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation.This course will explore methods of creating a requirements
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Introduction to Wireless LANs
This module discusses the wireless LAN market, presenting an overview of the past, present, and future of wireless LANs and provides an introduction to the standards that govern wireless LANs.
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Giving Presentations


...gers or clients. They can also be informal. For instance, presenting some new ideas for discussion with your peers. If you are skilled at giving presentations, then you can persuade, influence and convince others. Getting your points across in a structured and interesting manner is paramount for success. This course aims to improve the effectiveness of your presentations by concentrating on the
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Getting Started with PowerPoint 2002
The Getting Started with PowerPoint 2002 WBT is the first course in the Office XP: PowerPoint 2002 curriculum. This course will be useful for users who want to create a professional presentation, and add different components to it to enhance the visual appeal of a slide show. The course describes the fundamentals of PowerPoint 2002 and introduces its features. It teaches the user to create slides,
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Designing Documents and Presenting Data
...Presenting Data WBT is the third course in the Office XP: Word 2002 curriculum. The course teaches users to highlight information in tables and charts using borders and shading. It also familiarizes users with inserting drawing objects, such as AutoShapes and ClipArt. The course teaches users to format graphics besides applying special effects like 3-D effects to drawing objects. This course is
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Creating Queries Forms with Access 2002
...res of Access 2002 that they can use while retrieving and presenting data stored in an Access database. These features include formulating simple and advanced SQL queries, and creating and designing forms. Additionally, this course guides users in efficient presentation of data using PivotTables and PivotCharts. All System Administrators, Help Desk/Support personnel, and Application Developers
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Strategic Sales - Developing Executive Proposals
In Strategic Selling: Developing Executive Proposals you will learn the keys to preparing an effective written proposal the questions to answer before writing a sales proposal and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally you will identify ways to differentiate your proposal from those of the
more...
Microsoft BizTalk Server 2000: Part 2 - Documents: Mapping, Managing, Submitting
This is the second course in a five part series that deals with the mapping and managing of document flow. This course covers creating maps using BizTalk Mapper creating objects in and managing BizTalk Messaging Manager and the submission of documents to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum presenting learners with
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Microsoft BizTalk Server 2000: Part 4 - Components, Solutions, and Troubleshooting
This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect it presents a type of practical application of much of the
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Building XML-Based Web Applications Part 2: Validation and Dynamic Data Retrieval
...t of validation technologies within XML. DTDs are covered presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then covers the treatment of the generation of dynamic data and its transmission between server and client. The core
more...
From JED New Media inc.
Training: Delivering Under Time Constraints
To deliver training successfully, it is critical to take time constraints into consideration. Examine typical factors influencing delivery time. Find out how to monitor time, analyze possible solutions and select a suitable strategy as needed.
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Voice Messaging: Maximizing Benefits
Regardless of the voice mail system you use, it pays to acquaint yourself with practical instruction on how to make optimum use of your voice mail resources. Explore the essentials of implementing a voice messaging system with an automated attendant, allowing you and your staff to maximize your time while presenting a professional image.
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From Teach Me IT
Designing Documents and Presenting Data

...Presenting Data WBT is the third course in the Office XP: Word 2002 curriculum. The course teaches users to highlight information in tables and charts using borders and shading. It also familiarizes users with inserting drawing objects, such as AutoShapes and ClipArt. The course teaches users to format graphics besides applying special effects like 3-D effects to drawing objects. After
more...
Creating Queries & Forms with Access 2002

...res of Access 2002 that they can use while retrieving and presenting data stored in an Access database. These features include formulating simple and advanced SQL queries, and creating and designing forms. Additionally, this course guides users in efficient presentation of data using PivotTables and PivotCharts. After completing this course, the user will be able to:
Create simple queries
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Getting Started with PowerPoint 2002

The Getting Started with PowerPoint 2002 WBT is the first course in the Office XP: PowerPoint 2002 curriculum. This course will be useful for users who want to create a professional presentation, and add different components to it to enhance the visual appeal of a slide show. The course describes the fundamentals of PowerPoint 2002 and introduces its features. It teaches the user to create slides,
more...
From Sessions Online School of Design
Advanced Logo Design


... you must know how to pitch your work. This involves both presenting the logo effectively and handling client feedback in a professional manner that moves the project forward. Lesson Six deals with these real-world issues: how to schedule and price logo projects, how to make client presentations, and how to give the client tools for measuring the project's success. The Final Project integrates
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flash web site design


...an Macromedia Flash, the top technology for designing and presenting multimedia on the Web. Once just an animation program, Flash has evolved into a tool for building entire Web sites with visual, highly interactive features that HTML simply can't match.
If you're familiar with basic Flash animation techniques, learning to create sites in Flash is the perfect next step. Flash Web sites don't
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