Instructor Led Preventive Training Classes
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From Advanced Concepts
customer services
Course Description
Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
Performance-Based Objectives
Recognize the importance of
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From K2B International
Distillation Units Optimisation
The cornerstone in generating quality gasoline/ fuel is largely dependent on the performance of distillation units. It is however, a challenging task to optimise the performance of distillation units, in particularly the distillation overhead columns as these units are frequently subjected to corrosion due to contaminants in crude oil, salt deposit, poor PH control and inferior distillation column
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From MOST (Mac OS Training)
Mac OS X Troubleshooting & Maintenance

...ke smart decisions for future purchases and upgrades, and preventive maintenance steps you can take to keep your Macs running smoothly, a confidence in knowing more about OS X 10.3 & 10.4, and how to prevent data loss, restore a user's data and preferences, and more. This course is taught on OS X 10.4 workstations but the troubleshooting techniques you'll learn are equally applicable to OS X
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From Meirc Training and Consulting
Maintenance Planning Scheduling and Control
' This program is designed for Managers, supervisors and planners responsible for maintenance planning, scheduling and control activities. This program is worth 25 NASBA CPE?s. Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities.
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Maintenance Planning Scheduling and Control
' This program is designed for Managers, supervisors and planners responsible for maintenance planning, scheduling and control activities. This program is worth 25 NASBA CPE?s. Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities.
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Advanced Maintenance Management



Objectives:
By the end of the program, participants will be able to:
Apply the latest advanced concepts and techniques required for managing or supervising a maintenance unit.
Examine the organizational, human and operational considerations for effective and cost-efficient maintenance work in their companies.
Distinguish and optimize the special characteristics of maintenance activities in the
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Preventive & Predictive Maintenance



Objectives:
By the end of the program, participants will be able to:
Have a detailed understanding of Preventive and Predictive Maintenance.
Set up a Preventive Maintenance (PM) program.
Design task lists and implement and evaluate the PM system.
Differentiate between the various technologies used in Predictive Maintenance (PdM) Systems.
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Maintenance Management for Buildings & Facilities



Objectives:
By the end of the program, participants will be able to:
Understand how to manage effectively building and facilities maintenance.
Structure a cost saving project and determine the required changes.
Set up a work order system, PM procedures and task lists.
Estimate custodial work, conduct craft training and increase the motivation of maintenance staff.
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Maintenance Planning, Scheduling & Control



Objectives:
By the end of the program, participants will be able to:
Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities.
Manage routine, corrective, as well as large scale preventive maintenance activities.
Review the critical operational requirements for successful planning and control of the maintenance work.
Use the
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From Technology Training, Inc.
Understanding ISO 17025


In this short course, ISO standard 17025's impact on test and calibration laboratory operations is analyzed clause by clause. Management requirements are discussed in detail, including organization, the quality system, document Control, contracting issues, handling of complaints, nonconforming work, corrective and preventive action. Technical requirements, including personnel training and job
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From Orga-Naqsis
HAZARD ANALYSIS CRITICAL CONTROL POINT (HACCP) FOR FOOD SAFETY SYSTEM



Learning Outcomes
* Fulfil the current legislative requirements of the agri-food industry
* Increase awareness of the industry and/or services staff regarding the detection of potential risks
* Provide tools and methods of implementation, assessment, and prevention according to the HACCP approach
* Ensure continuous monitoring of the entire implementation processes
* Create standard documentation
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From ETEC
CompTIA A+ and Network+
Take advantage of this combined 6 day class and receive both international, vendor-neutral certifications that recognizes a technician's ability to describe the features and functions of networking components and to install, configure and troubleshoot basic networking hardware, protocols, diagnosing, preventive maintenance and Operating Systems. The class also covers domains such as security,
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From RRC Training
NEBOSH Fire Certificate Block Release


... the conduct and review of fire risk assessments and fire preventive and protective measures within most workplaces. It has been designed for managers, supervisors and employee representatives.
This classroom-based programme is designed for those wanting a fast and effective means of obtaining their NEBOSH Certificate.
Led by RRC's expert tutors, we provide you with an interactive and
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From George Lekatis Inc.
Sarbanes Oxley and Basel II Training: Impact on IT and Information Security - 5 days

...s
Program Development and Program Change
Deterrent, Preventive, Detective, Corrective, Recovery, Compensating, Monitoring and Disclosure Controls
Layers of overlapping controls
Operational Risk
What is operational risk
Legal risk
Information Technology operational risk
Operational, operations and operating risk
The evolving importance of operational risk
Quantification of
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From Boston University Corporate Education Center
Computer Support Specialist
...bout board architecture, CPU types, bus architecture, and preventive maintenance. General troubleshooting techniques for resolving resource conflicts (IRQ, DMA, I/O) will be explored. You will configure, install, and troubleshoot memory, hard drives, SCSI devices, multimedia devices, and video and print subsystems. As the program progresses, you will build on the skills learned, allowing you to
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Implementing and Managing Microsoft Exchange Server 2003
...r recovery. Back up and restore Exchange. Perform preventive maintenance. Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.
Prerequisites Before attending this course, students must have:
Working knowledge of Microsoft Windows Server 2003. Working knowledge of networking, including Transmission Control Protocol/Internet Protocol
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Advanced Computer and Network Support
During the Advanced Computer and Network Support module, students explore the more complex aspects of personal computer support and learn the basics of computer networking. Through a combination of lecture and hands-on labs, students learn how to connect personal computers to Local Area Networks and the Internet; install and configure TCP/IP in both dynamic and static implementations; and learn
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From Arthur McNeil Institute
Implementing and Managing Microsoft Exchange Server 2003
After completing this course, students will be able to:
Perform a clean installation of Exchange Server 2003 and verify that the installation was successful.
Describe the process for upgrading to Exchange Server 2003 from Exchange 2000.
Configure and manage Exchange Server 2003.
Manage interoperability between Exchange Server 2003 and Exchange 2000.
Secure Exchange Server 2003.
Manage
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From in_cr_ove
TPM ( Total Productive Maintenance)




Reliability of processes and products is imperative to competitive advantage. Equipment reliability is a precursor to product & process reliability. TPM is not just a tool; it is a philosophy that has changed the fortunes of so many organisations across the world
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CAPA (Corrective Action Preventive Action)




The customers are continuously looking to improve the lifecycle costs of products & services
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