Online Principles eLearning

BEST PRACTICES FOR SOFTWARE PROGRAMMING BEST PRACTICES FOR SOFTWARE PROGRAMMING  more...

DEVELOPING A USER-CENTERED SOFTWARE DESIGN APPROACH DEVELOPING A USER-CENTERED SOFTWARE DESIGN APPROACH  more...

DESIGNING HOSTING A WEB SITE DESIGNING & HOSTING A WEB SITE  more...

AGILE SOFTWARE DEVELOPMENT AGILE SOFTWARE DEVELOPMENT  more...

ARCH 2 0 Storage Area Network Design Considerations ARCH 2.0: Storage Area Network Design Considerations Cisco Cisco Certified Design Professional (CCDP ) 642-873 Designing Cisco Network Service Architecture 2.0 To identify the components of SAN, the types of storage topologies, and the features and design principles of SAN technologies  more...

Treating Your Direct Reports Fairly ...eople? To be a fair manager, one must be committed to the principles of justice and responsibility, and maintain accountability in the exercise of authority and power. This course focuses on what fairness means in the relationship between managers and their direct reports. It discusses the benefits of treating employees fairly. It also covers areas where showing fairness is most essential for  more...

Creating a Business Execution Culture ...etting anything done? In companies that execute well, the principles of business execution permeate the entire organization and become part of the company's culture. But how does an execution culture come to be? A business execution culture starts with an organization's leaders and trickles down to virtually every level of the company. This course contains powerful information to help you  more...

Business Execution in Action ... if they are not carried out. The same holds true for the principles of business execution. The principles of business execution are worthless to an organization if they exist only in the heads of its corporate executives, but are never acted upon. This course will assist you in the process of "executing business execution" in your organization. All organizations share three common key  more...

DESGN 2 0 Network Design Methodology DESGN 2.0: Network Design Methodology Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the principles of SONA and the network design methodology, and document an enterprise network design solution  more...

Principles of Internal Auditing Principles of Internal Auditing This course will take you to the heart of internal auditing, and provide you with a solid foundation of knowledge and skills. You will learn about the issues, applications, and management strategies relating to the internal audit. You will also learn techniques for taking corrective action and wrapping-up an audit.  more...

Principles of External Auditing ...Principles of External Auditing The thought of an external auditor coming to your company may make you feel uneasy. This course will help you understand how external auditors and companies work together to ensure an accurate audit report. This course will familiarize you with terminology, concepts, strategies, and techniques that are specific to external auditing and its practice. You can  more...

Recruiting Talent Recruiting Talent One of the most significant challenges to the growth and survival of any business is finding and retaining qualified employees. It's not enough to offer an appealing or unique product or service to your customers. A company's people are the new competitive advantage. Those responsible for staffing organizations are not only challenged with finding adequate potential  more...

Designing and Planning Experiments in Six Sigma ...methodology, including the basic elements of experiments; principles for minimizing the effects of error, noise, and aliasing; and strategies for designing experiments with a maximum of power and resolution within the practical realities of resource and time constraints. The focus is on the planning stage of DOE, when teams set experimental objectives; select the factors, levels, and responses  more...

Improvement Methods and Implementation Issues in Six Sigma ... reduce waste, such as cycle-time reduction, the Japanese principles of kaizen and kaizen blitz, and the application of Goldratt's Theory of Constraints. Also, it looks at tools and techniques for implementing and evaluating the new process. Finally, the course examines risk analysis and mitigation through the use of SWOT analysis, feasibility studies, and PEST analysis. This course is aligned  more...

General Coding Best Practices General Coding Best Practices To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code  more...

Maintaining Quality Code Maintaining Quality Code To outline the primary techniques of refactoring, and to discuss the best practices for reviewing, testing, and debugging code  more...

Object-oriented Coding Best Practices Object-oriented Coding Best Practices To outline the best practices for defining and using classes, and determining how best to use inheritance or its alternatives  more...

Programming Techniques and Strategies Programming Techniques and Strategies To outline the high-level considerations for producing good code  more...

Introducing User-Centered Design Introducing User-Centered Design To identify the principles and benefits of user-centered design and to determine a practical approach to promoting user-centered design methodology in organizations  more...

Developing an Application Using User-Centered Design Developing an Application Using User-Centered Design To conduct user research and to design effective user interface and interaction elements  more...

The Iterative Process in User-Centered Design The Iterative Process in User-Centered Design To design usability tests and surveys, organize focus groups, and analyze feedback and implement findings for improving product design  more...

Practical Examples of User-Centered Design Practical Examples of User-Centered Design To design user-centered Windows applications and web sites  more...

Fire and Explosion Hazards Fire and Explosion Hazards This training discusses actions to reduce the risk of fire and explosion due to chemical reactions, ignition of explosive or flammable chemicals, ignition of materials due to oxygen enrichment, and sudden releases of materials under pressure. Learning how to prevent and protect yourself and others from fire and explosion hazards can help save resources, time, and  more...

Code of Conduct Awareness ...nization. It should outline an organization's key ethical principles and provide detailed guidelines on the expected standards of behavior for employees. The code must be effectively distributed to all employees in order to be useful, and should include a clear statement of penalties for breaching it. The existence of a well-written code of conduct is beneficial to all employees as well as the  more...

Stakeholders and the Communications Management Plan Stakeholders and the Communications Management Plan PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Experts say that up to 90 of a project manager's time is spent communicating, whether it's with external stakeholders, members of the project team, suppliers, or other managers within their organizations. That  more...

Processes for Managing Project Communications ...ct management information so learners can effectively put principles to work at their own organizations. It will also assist in preparing the learner for the PMP Certification Exam. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all rights reserved.  more...

Estimating and Budgeting Project Costs Estimating and Budgeting Project Costs PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Accurately forecasting the cost of future projects is vital to the success of projects and the survival of any business. Project managers must have the ability to not only identify what work is required at the onset of a  more...

Controlling Costs Controlling Costs PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Establishing the budget for a project is a vital process in project management, yet it means nothing if the budget is not adhered to. Controlling project cost is critical to meeting a project's budget targets, and monitoring cost performance can  more...

Planning Project Human Resources ...ct management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all rights  more...

Managing Project Human Resources Managing Project Human Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project environment, and they will tell  more...

Integrated Initiation and Planning Integrated Initiation and Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Collaboration, coordination, and consolidation are terms to describe integration. Project Integration Management is the knowledge area that coordinates with various process groups to ensure that each project is managed in a  more...

Managing Projects within Organizations Managing Projects within Organizations PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As  more...

Project Management Overview Project Management Overview PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Every project is different. Some are small and straight forward. Others are large and complex. Most are somewhere in the middle. Even though every project is unique, they all have certain attributes in common. Every project has a  more...

Project Management Process Groups ...or services. Good processes, meaning those based on sound principles and proven practices, are project managers' best friends. They act like the solid tracks that keep a train going in the direction it needs to go. Following a set of established processes minimizes confusion and uncertainty for the project manager and all project stakeholders. It ensures the effective progress of the project  more...

Project Quality Planning Project Quality Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Project managers need to build quality into their projects at the very beginning, during the planning stage. Quality managers have to ensure that quality requirements are met. The Project Quality Management knowledge area takes these  more...

Quality Assurance and Quality Control Quality Assurance and Quality Control PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned There is no question that project quality is essential in ensuring project success; a quality management plan identifies quality requirements and provides all project stakeholders with documented guidelines for delivering a  more...

Risk Management Planning Risk Management Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned There are a few questions that every project manager should ask at the beginning of a project: What do we hope to gain from this project? What kinds of things could keep that from happening? How should we respond if those events occur?  more...

Performing Risk Analysis ...ct management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK certification exam. It is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all rights reserved.  more...

Project Requirements and Defining Scope Project Requirements and Defining Scope PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Good scope management focuses on making sure that the scope is clearly communicated and well defined and that the project is carefully managed to limit unnecessary changes. Project scope management is concerned with  more...

Defining and Sequencing Project Activities Defining and Sequencing Project Activities PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Properly defining and sequencing project activities allow a project manager to answer two basic scheduling questions What activities are required to develop the end product? And how should the activities be sequenced for  more...

Estimating Activity Resources and Durations Estimating Activity Resources and Durations PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Resources, such as people, materials, equipment, facilities, money, or a combination of any of these, are fundamental in executing a project, and are required throughout the entire project lifecycle. Determining  more...

Core PMI Values and Ethical Standards ...ct management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK certification exam. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all rights  more...

Tables Accessibility and Standards in Dreamweaver CS3 Tables, Accessibility, and Standards in Dreamweaver CS3 Adobe When designing a site, it's important that your content is structured in an intuitive and accessible manner. Creating a site layout based on tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure a site using tables, and examines creating and manipulating tables, layout  more...

Trade Secrets ..., in those states that have adopted it, and by common law principles in others. Owners may take legal action if their trade secrets are violated. The single most effective step owners can take to protect trade secrets is to get employees, contractors, and other relevant individuals to sign properly drafted, binding nondisclosure agreements (NDAs). These agreements provide strong protection in  more...

Introduction to Business Analysis Essential Competencies Introduction to Business Analysis & Essential Competencies IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Often, and usually with the best intentions, organizations hastily overhaul processes or implement new systems in an effort to quickly fix or address a problem, only to discover that it wasn't the right solution after  more...

Introduction to Business Analysis Planning Introduction to Business Analysis Planning IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) In business analysis, there is no prescribed route to take. Each project, task, or process initiative is different, and every environment you work in is different. Therefore, it's essential you map out your business analysis approach  more...

Planning Business Analysis Communication Monitoring Planning Business Analysis Communication & Monitoring IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Most business analyst professionals recognize the importance of identifying and performing business analysis activities in order to successfully deliver requirements and meet project goals. But what about planning and  more...

Business Analysis Requirements Elicitation Business Analysis Requirements Elicitation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) The first step in creating any solution is to review stakeholder needs and analyze what tools are available to address those needs. Without understanding stakeholder requirements, you may find a solution to the wrong problem. And  more...

Business Analysis Requirements Management Communication Business Analysis Requirements Management & Communication IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Projects rarely go according to plan, and any deviations need to be strictly controlled. Requirements management does this through vigilant tracking techniques, and through consistent and planned communications with  more...

Business Analysis Enterprise Analysis Business Analysis: Enterprise Analysis IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Solutions to business problems are implemented every day, in every size and type of company and industry. But way before solutions are implemented, a business need must be identified, a plausible solution must be defined, and the  more...

Business Analysis Introduction to Requirements Analysis Business Analysis: Introduction to Requirements Analysis IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) When you have a set of dependent tasks to complete, it's not feasible to just randomly pick and choose which tasks to perform and in which order. The same is true for requirements in business analysis. Requirements must  more...

Business Analysis Verify and Validate Requirements Business Analysis: Verify and Validate Requirements IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) If you want to build a boat, you need to know what is required. You need to check and make sure you have what you require in order to do the job properly. Instructions on how to build an airplane won't help you build your  more...

Writing a Business Case Writing a Business Case Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned,  more...

Business Analysis Solution Assessment and Validation Business Analysis: Solution Assessment and Validation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) A business analyst doesn't just come up with a viable solution to address a business need. A business analyst is also responsible for studying the viability of the proposed solution within the organization, identifying what  more...

Quality in a Support Center Quality in a Support Center Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the  more...

Service Transition Processes and Principles ...Principles ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations need to transition their service designs into operations. Service Transition processes are important to provide companies with information to ensure that their service design solutions will achieve their expectations. This course will help learners understand Service  more...

Service Operation Principles and Functions ...Principles and Functions ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations must manage their day-to-day service operations according to their business objectives, so that their services are aligned with their business needs. Within the IT Infrastructure Library (ITIL), Service Operation is a phase of the Service Lifecycle that helps  more...

Identifying Your Customers Expectations ...urveys, knowledge of the various research methods and the principles behind them will help you to give informed input when asked for your opinions. If your role dictates that you need to maintain awareness of ever-changing customer requirements, then knowing how to conduct focus groups, and use the most effective questioning techniques will be invaluable to you. In its final lesson, this course  more...

Green Business Planning Sustainability Strategies Green Business: Planning Sustainability Strategies Environmental sustainability holds a different meaning for every organization and every individual, and although it's implemented in a multitude of ways across industries, there is little disagreement about the urgency and importance that surrounds it. An organization must be willing to commit a great deal of its resources human,  more...

Trenching and Excavation Safety Trenching and Excavation Safety This one-hour course is designed to better inform the employee of the possible health and safety concerns unique to trenching and excavation. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: list factors to consider before trenching and excavation begins, identify the purpose  more...

Toxicology HAZWOPER Toxicology (HAZWOPER) This course focuses on the study of poisons, their safe limits, and their adverse effects on living organisms. While the subject of toxicology is complex, it is necessary to understand the basic concepts in order to make logical decisions concerning the protection of personnel from chemical exposure. The content in this course is designed to comply with the intent of  more...

Powered Industrial Truck Safety Powered Industrial Truck Safety This course is designed for personnel who work with or around a power-propelled truck (a.k.a. forklift) used to carry, push, pull, lift, stack, or tier materials. It will better familiarize the worker with the potential health and safety concerns associated with powered industrial trucks. The content in this course is designed to comply with the intent of the  more...

Cisco CVOICE 8 0 Call Routing Dial Plans ...and logical dial plan. This course describes call routing principles, discusses attributes of numbering plans for voice networks, addresses the challenges of designing these plans, and identifies the methods of implementing numbering plans. A dial plan is the central part of any telephony solution and defines how calls are routed and interconnected. A dial plan consists of various components,  more...

Forklift Safety Awareness ...ectives are to recognize general engineering and capacity principles associated with forklift safety; identify factors that lead to forklifts tipping over; distinguish between safe and unsafe forklift operations; describe the differences between driving an automobile and a forklift; identify general loading and unloading principles associated with forklift safety; specify safe refueling and  more...

Identifying Project Risk Identifying Project Risk PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned The success of every project relies on a thorough investigation into all potential risks that face the project throughout its life cycle since every project involves some degree of risk. The rewards of investigating potential project  more...

Developing and Controlling the Project Schedule Developing and Controlling the Project Schedule PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned The project schedule is critical to project management. It determines the planned start and finish dates for project activities and milestones. It also confirms which activities are dependent on others, therefore  more...

Sales Manufacturing TM Identifying Sales Opportunities Sales Manufacturing(TM): Identifying Sales Opportunities William Penn (founding-father of Pennsylvania) said, "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both on what to do and what to hope." For the sales professional, there is such a method that will make tasks  more...

Introduction to Program Management ...m management information, so learners can effectively put principles to work at their own organizations. This course will assist the learner in initial preparation for the PMI Program Management certification exam. This course is aligned with The Standard for Program Management Second Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all rights reserved.  more...

The Profession of Selling The Profession of Selling Consider how the following definitions relate to a successful career in sales: Principle - a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling"  more...

Professional Selling in the Knowledge Economy Professional Selling in the Knowledge Economy Since the beginning of time, wealth and power have been associated with control of the dominant form of capital supporting the economy. With the dawn of the Agricultural Age thousands of years ago, wealth and power became associated with the control of land. Those who controlled the most fertile or strategically defensible lands dominated the  more...

Program Life Cycle and Benefits Management ...gram management information, learners can effectively put principles to work at their own organizations. The course will assist the learner in initial preparation for the PMI Program Management certification exam. It is aligned with The Standard for Program Management Second Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all rights reserved. Material  more...

The Role of Ethics in Project Management The Role of Ethics in Project Management PMI Do the right thing but make sure you do it on time, under budget, and within scope, all the while maintaining your professional integrity in a constantly evolving global business environment. How do project managers do it, given that most ethical dilemmas are not black and white and usually require diligent deliberation? Keeping with their vision  more...

ITIL reg Overview Certification and Benefits ITIL® Overview: Certification and Benefits It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL V3 certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether  more...

Java Programming with J2SE 5 Getting Started with Java Java Programming with J2SE 5: Getting Started with Java Sun To introduce the main principles and elements of the Java language  more...

Managerial Skills and Abilities ...and abilities relate to their understanding of management principles and theories, key organizational functions, and their mutual interrelationships. This course explores basic principles of management, management theories, styles and tools, and interdependence of functional areas in an organization. It identifies tools and techniques used by the HR, Finance, Risk, and Knowledge  more...

Introduction to Lean for Service and Manufacturing Organizations ...ement methodology. However, as it turned out, methods and principles of lean thinking spread to logistics, and from there on to the military and construction industries. Lean methods and principles have since been applied successfully across many other industries. Service and transactional industries that use Lean include healthcare, insurance, financial services and banking, call centers,  more...

Using Lean for Perfection and Quality Using Lean for Perfection and Quality Lean methodology comprises a powerful set of tools designed to optimize perfection and quality in a manufacturing or service organization. 5S is a tool for organizing and creating a productive work environment. Hoshin Kanri deals with strategic direction and management to ensure creation of value in products and processes. Jidoka helps identify and solve  more...

Project Quality Change Progress PRINCE2 2009-aligned Project Quality, Change & Progress (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation This course introduces three of the themes of a PRINCE2: 2009-aligned project: Quality, Change and Progress. PRINCE2 is recognized as an international standard for process-based project management. It is the standard method for project management in the UK. This course is  more...

Overview of Project Mgmt PRINCE2 2009-aligned ...rse provides an introduction to the themes, processes and principles of PRINCE2 and is designed to assist learners as part of their preparation for the PRINCE2 Foundation exam. This course will begin by providing an overview of the elements involved with managing projects using PRINCE2. It will also cover the principles of: continued business justification, learn from experience, defined roles  more...

Basic Acct Principles and Framework ...Principles and Framework Accounting and finance are the universal languages of business, and their functions form the core of most organizations. The accounting function sets up the bookkeeping system, monitors it, prepares and presents the financial statements to management, and interprets them as needed. Bookkeeping is a part of the accounting function and involves the mechanical aspect  more...

Customer-Focused Management Customer-Focused Management ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence Sam Walton, founder of Wal-Mart, is reputed to have said, "There is only one boss the customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else." Effective quality management processes focus on the  more...

Java Programming with Java SE 6 0 Getting Started with Java Java Programming with Java SE 6.0: Getting Started with Java Sun To introduce the main principles and elements of the Java language  more...

Tables Accessibility Standards in Dreamweaver CS4 Tables, Accessibility & Standards in Dreamweaver CS4 Adobe When designing a web site, it's important that your content is engaging, but it's also crucial that it is structured in an intuitive and accessible manner. Creating a site layout using tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure content using tables, and examines  more...

Web 2 0 Fundamentals Web 2.0 Fundamentals Web 2.0 technologies including RSS feeds, blogs, and wikis provide powerful ways to access site information and enable users to participate and collaborate in the creation of site content, rather than being passive users of a web site. This course provides an overview of what Web 2.0 is and the role that the Web 2.0 technologies play. Specific topics covered include an  more...

Web Development Fundamentals Web Development Fundamentals This course will provide an overview of the concepts and skills necessary to design and publish a web site. It will cover how to use HTML and CSS to develop web site content. It will also provide an overview of the role of languages such as DHTML, XHTML, XML, and JavaScript in web site implementation. It also introduces the user to advanced web techniques such as  more...

Internet Site Development Internet Site Development Planning and designing sites based on customer requirements is an essential aspect of web development. This course covers the key aspects of planning and designing sites for users, ensuring that sites have gone through site functionality testing, and also explores the use of active content and multimedia in site development. This course is part of a series in the  more...

Principles of Acct Finance for Non-financial Professionals ...Principles of Acct. & Finance for Non-financial Professionals Finance and accounting are at the heart of every business. These functions deal with recording, summarizing, and analyzing financial information across all departments for decision making, directing, and controlling their resources and activities. Every activity or non-activity in an organization has financial implications and  more...

Communication Strategies for the Remote Employee Communication Strategies for the Remote Employee With the trend toward telecommuting on the rise in many sectors, employees are faced with the growing challenges of working and communicating in virtual offices. Virtual offices can span countries and continents, and effective communication skills are not only important, but are the very key to telecommuters' success and their ability to move  more...

Cisco IINS 1 0 Network Security Principles I ...Principles I Cisco Cisco Certified Network Associate Security (CCNA Security) 640-553 Implementing Cisco IOS Network Security 1.0 The open nature of the Internet makes it increasingly important for growing businesses to pay attention to the security of their networks. As companies move more of their business functions to the public network, they need to take precautions to ensure that  more...

Selecting Suppliers Administering Contracts Selecting Suppliers & Administering Contracts One of the most important steps in the purchasing process is to select the supplier that best meets your organization's purchase needs. To help with this part of the process, organizations develop supplier evaluation criteria and use tools designed to conduct a comprehensive and objective evaluation of suppliers. Once the supplier is chosen, the  more...

Applying Lean in Service Manufacturing Organizations Applying Lean in Service & Manufacturing Organizations Experts say that becoming a Lean enterprise is largely culture-related. An organization's culture dictates how people work, their attitudes toward work and change, their relationships with each other and management, and the way change is introduced and implemented. Any company that wants to make sustainable improvements can benefit from  more...

Cisco IINS 1 0 Cryptography Encryption Digital Signatures ... a primer on the theory of cryptography. It discusses the principles behind symmetric encryption, provides examples of major symmetric encryption algorithms, and examines their operations, strengths, and weaknesses. This course also touches on the major hashing algorithms that use Hashed Message Authentication Code (HMAC), and the digital signature technologies that are widely used in modern  more...

Cisco IINS 1 0 Network Security Principles II ...Principles II Cisco Cisco Certified Network Associate Security (CCNA Security) 640-553 Implementing Cisco IOS Network Security 1.0 Operations security concerns the day-to-day practices necessary to first deploy and later maintain a secure system. As an administrator, it's very important to understand the principles behind operations security. It's equally important to know that the  more...

Reducing Waste Streamlining Value Flow Using Lean ...entifying and eliminating these wastes is one of the core principles of Lean Manufacturing. In order to eliminate waste, one must know what waste is, where it exists, and what causes it. There are practical and simple strategies for dealing with each type of waste, thereby reducing harmful effects on a company and improving overall performance and quality. This course will introduce the learner  more...

Incident Management Response Planning Testing Incident Management & Response: Planning & Testing ISACA Certified Information Security Manager Certified Information Security Manager® Preparing incident response and recovery plans is a very important part of a CISM's role. This course examines how to identify the current state of incident response capability, identifies the elements of incident response and recovery plans, and  more...

Incident Management Response Introduction Resources ...hen dealing with incidents. This course also looks at the principles, importance of, and outcomes of incident management and how the information security manager, with the approval of senior management, prepares the people and the resources of the organization to deal with incidents when they occur. Finally, this course explains the steps for conducting a business impact analysis as technique  more...

Tool Support in Software Testing .... This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg and Erik van Veendendal, and the  more...

Configuration Mgmt Risks Incidents in Software Testing .... This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg and Erik van Veendendal, and the  more...

Software Test Management .... This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg, and Erik van Veendendal, and the  more...

White Box Software Testing Techniques .... This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg, and Erik van Veendendal, and the  more...

Black Box Software Testing Techniques .... This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg, and Erik van Veendendal, and the  more...

Cisco Switch 1 0 Analyzing Campus Network Designs Cisco Switch 1.0: Analyzing Campus Network Designs Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 Over the last 50 years, businesses have achieved improving levels of productivity and competitive advantages through the use of communication and computing technology. Over the past 20 years the enterprise campus network has  more...

Quality in a Support Center Quality in a Support Center HDI HDI Customer Service Representative Customer Service Representative Certification Library Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and  more...

Cisco TSHOOT 1 0 Planning Troubleshooting Processes for Networks Cisco TSHOOT 1.0: Planning Troubleshooting Processes for Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 As enterprises become more and more dependent on their network infrastructure to support their business, the cost of network downtime has increased. When employees cannot perform their jobs due to network problems, the company loses productivity, and  more...

Global Brand Management Global Brand Management Extending a brand globally is an intricate process that requires thorough research and preparation, organizational commitment, and a strong understanding of the risks and rewards associated with taking a brand global. This course outlines how to best approach global brand development by outlining how to carry out essential international market research and internal  more...

Static Techniques Test Design in Software Testing .... This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg, and Erik van Veendendal, and the  more...

Testing Throughout the Software Life Cycle .... This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg and Erik van Veendendal, and the  more...

Fundamentals of Software Testing .... This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg and Erik van Veendendal, and the  more...

Agile Programming Testing ...ntal approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development  more...

Managing Agile Software Development ...ntal approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development  more...

Introducing Agile Software Development ...ntal approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development  more...

Planning an Agile Software Development Project ...ntal approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development  more...

Information Risk Mangement Analysis Mitigation Monitoring ...ation assets, perform a business impact analysis, and the principles of disaster recovery. You will learn about the options available to deal with risk, effective controls, and ways to ensure your risk management program is integrated into your organization's other life-cycle processes. You will also examine the many responsibilities of an information security manager related to risk monitoring  more...

Information Security Governance Overview Information Security Governance: Overview ISACA Certified Information Security Manager Certified Information Security Manager® Information security governance is a major part of the job role of an information security manager. The goal of information security governance is to establish and maintain a framework to provide assurance that information security strategies are aligned with the  more...

Professional Selling in the Knowledge Economy Simulation ...esigned to test your understanding and application of the principles, strategies, and skills that - when integrated into your sales career - will help you reach your personal and professional goals. You are a salesperson for the Paper Docs Company, a leading supplier of all document imaging products and supplies including photocopiers, fax machines, and printers. As a new hire, you will need to  more...

Opportunity Development Simulation Opportunity Development: Simulation In this simulation, you will serve as a sales manager for Koshi Electronics, a manufacturer of business equipment whose product lines run from calculators to multifunction fax units and professional-grade copiers. With a combination of inside and field-sales personnel, Koshi sells its products strictly on a business-to-business level, focusing on three  more...

Dealing With Conflict Dealing With Conflict Successful teams are characterized by having a clear direction, trust among team members, effective communication, and the ability to quickly resolve conflict. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. Effective leadership is particularly required during the Storming  more...

IFRS Introduction Conceptual Framework IFRS: Introduction & Conceptual Framework Because of increasing globalization and interaction among corporations and national economies, the various users of financial information require a single set of high-quality accounting standards. IFRS (International Financial Reporting Standards) was developed to meet this need. This course gives the learner a well-rounded understanding about IFRS  more...

Cisco IINS 1 0 LAN SAN Voice Endpoint Security Cisco IINS 1.0: LAN, SAN, Voice & Endpoint Security Cisco Cisco Certified Network Associate Security (CCNA Security) 640-553 Implementing Cisco IOS Network Security 1.0 It is important to have a good understanding of the additional aspects of network security, such as LAN, storage area network (SAN), voice, and endpoints. An understanding of how to place emphasis on Layer 2 and host security  more...

Cisco IUWNE 1 0 Wireless Fundamentals ...ices. This course also explores WLAN radio frequency (RF) principles and RF mathematics, to provide an explanation of how the radio waves used in wireless networks function. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing wireless topologies (IBSS, BSS, ESS, Point-to-Point, Point-to-Multipoint, basic Mesh,  more...

Cisco IUWNE 1 0 Wireless Antennae Spread Spectrum Technologies ...ntennae used in wireless implementations. It outlines the principles behind antenna technology, and discusses how to chose the right antenna based on where and how you want the signal to be received. This course also explains spread spectrum technologies, including Direct Sequence Spread Spectrum (DSSS) and orthogonal frequency-division multiplexing (OFDM), as well as the various modulation  more...

Cisco IUWNE 1 0 Wireless Frame Basics Nonstandard Technologies ...technologies and their impact on WLANs. Understanding the principles behind wireless frame exchange, whether 802.11x or nonstandard frames, is key to installing and troubleshooting wireless networks efficiently, and knowing the tools used to support these activities is just as important. This course provides the basics needed to understand which frames can be expected, what their role is, and  more...

Operations Management Management of Quality ...ance against those objectives. A variety of best practice principles, tools, and techniques are used to manage and control quality to achieve performance objectives and meet organizational goals. This course helps learners gain a basic understanding of quality and its management in a service or manufacturing organization. The course introduces key quality performance objectives and their  more...

IT Project Management Essentials Introduction to IT Project Mgmt IT Project Management Essentials: Introduction to IT Project Mgmt. The successful delivery of information technology (IT) projects requires managers to adapt project management processes and tools to account for the specific characteristics of the IT environment. By applying these processes and tools in a way that suits the project type and complexity, managers can significantly improve  more...

Working within the Sales Culture of Your Organization ... How is your sales team organized? Do you know the goals, principles, and culture that drive your sales efforts? To succeed in sales, you must understand the importance of your sales culture and how it influences your overall sales effectiveness. This course provides an introduction to sales cultures and highlights their importance in today's competitive marketplace. It also examines the role  more...

Developing a Code of Ethical Conduct ... a personal code of ethics is a good way to apply ethical principles and to ensure your reputation and integrity in the workplace are uncompromised. Many companies provide their employees with a formal code of conduct, but you can also develop your own code by clarifying your ethical principles and applying guidelines for behaviors that align with your code. This course explains common values,  more...

Preparing to Communicate Effectively at the C Level Preparing to Communicate Effectively at the "C" Level Does your job require you to communicate mission-critical data with senior executives? Perhaps you have opportunities to influence executive decision-making, but don't know how best to deliver your message. In order to make the most of your communication with the "C" level, you need to be prepared. This course helps you shape and clarify  more...

Basic Business Math Using Whole Numbers Decimals ...s & Decimals An understanding of basic mathematical principles is important for any businessperson. Math skills enable you to figure out resource requirements, estimate costs, work out average time spent on different activities, and calculate commission earnings. The ability to analyze and comprehend numbers is a vital skill for personal, as well as corporate, growth and success. This  more...

Basic Business Math Percentages Ratios ...ges & Ratios An understanding of basic mathematical principles is important for any business person. They enable you to figure out resource requirements, estimate costs, work out average time spent on different activities, or calculate commission earnings. Percentages and ratios are a means of highlighting many relationships in business, not least of which are financial. The ability to  more...

Business Law the Manager s Responsibilities ...rganization. It is essential that managers understand the principles of business law as they fulfill their responsibilities. This course will explore the impact and legal implications of your decisions at work. It will also outline your responsibility for the actions of your subordinates and familiarize you with basic legal issues, such as liability and whistleblowing. Finally, it will provide  more...

ITIL reg 2011 Edition Overview Certification Benefits ... provides a detailed overview of the purpose, vision, and principles of the ITIL certification scheme. Specifically, the course covers the knowledge areas, target audience, and examination format of all of the available ITIL certification levels: Foundation, Intermediate, Expert, and Master. Finally, the course covers the benefits of achieving ITIL certification, both to the individual and to  more...

Chinese Seasonal Approach to Health Understand the Chinese Seasonal Approach to Health. Designed for the beginning herbalist, this course will explain the Chinese Five Seasons, their corresponding organs, food suggestions and exercises for health maintenance. As you learn more about alternative health you will realize that there is more to good health than just taking herbs, vitamins, eating good food and exercising. There is a  more...

ABC+D Principles of Healing ...principles of healing: Activate, Build, Cleanse and Direct Aids. Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific problem,  more...

Market Leadership in an E-Commerce Age ...principles of e-commerce. The students will be able to apply their understanding to organizational and life situations. Participants will work with the assumption that e-commerce and the information age have permeated every aspect of their daily lives. The course is expected to raise that awareness through self-assessments and begin to look at the mechanisms and processes of this information  more...

Air Fares - U.S. Domestic - Instructor Led Learn the air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your client ™s air itinerary.  more...

Essential Legal and Ethical Principles of the Medical Office This course introduces the basic concept of medical assisting and its relationship to the other health fields. It emphasizes medical ethics, legal aspects of medicine, and the medical assistant's role as an agent of the physician. The course also provides the student with knowledge of medical jurisprudence and the essentials of professional behavior. Topics include: introduction to medical  more...

Introduction to Law ...principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates. Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the means to resolve problems among parties,  more...

Legal Nurse Consulting Certificate Program ... for the certificate program is: "Legal Nurse Consulting: Principles and Practice." You are required to purchase this text on your own. It can easily be purchased directly from the American Association of Legal Nurse Consultants. You can phone in your order, or visit their website and print the order form for the text and mail your order in. The cost of the text book is $ 65.00 for members of  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...tunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be introduced to reinforce the concepts presented in the lesson  more...

Taking Off In Travel - Instructor Led This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning  more...

Document Design and Usability Learn how to make your technical documentation usable, user friendly, and to user-specifications. Learn how to successfully integrate text and graphics to effectively present complex technical information for delivery through conventional, paper-based documents as well as electronic media including web pages. Beginning with principles of good document design, this course covers situation and  more...

PowerPoint 97 Level 3 In this course, the accomplished PowerPoint user will learn how to enhance text with text anchors, search for and replace fonts, explore multimedia elements, use conferences on LANs and WANs, and explore principles of graphic design.  more...

How To Master Business Management ...nager needs to know a number of basic business management principles and processes, regardless of his or her function or discipline. This bundle includes topics that will build an employee's mastery of several essential business processes and issues, including financial basics, contracts, and business communications. It includes something for everyone, from tips for organizing a workspace for  more...

How To Master Leadership Course description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.  more...

Personal Financial Planning ...less that comfortable. This course contains the essential principles of planning for both short- and long-term needs and has many tools and references to provide guidance for planning and using personal financial resources. It gives tips and worksheets for setting financial goals, managing credit and debt, building your assets, and limiting your financial liabilities. IMPORTANT NOTE: INTERNET  more...

Qualifying Sales Prospects Course description -- Everyone must manage the time and energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential  more...

Brilliant Business Writing and Communication This course helps business professionals write with confidence and precision while learning the principles of effective communication.  more...

Brilliant Business Writing and Communication ...ls write with confidence and precision while learning the principles of effective communication with their own writing coach. What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages that communicate a great deal about  more...

Better Public Speaking- A Low Stress Approach ...munication. With diligent practice and application of the principles of public speaking and with appropriate management of organization, information, delivery techniques and emotion control, you can become more verbally effective- in both your work and personal lives. All of us have desired many times to be more effective speakers. This course can help you to attain that desire. Coursework  more...

Sales & Marketing in the 21st Century ...Principles and practices of Sales & Marketing in the 21st Century are examined. Participants will examine the current strategies and practices surrounding sales and marketing in this 21st Century global economy. The majority of the work will be accomplished in an asynchronous (any time, any place) environment with synchronous elements scheduled periodically based on participant need and  more...

Master s Specialist Workshop Information and Document Design Modules 4-6 Course work will consider visual rhetoric, including the principles of visual perception and how these principles apply to document design.  more...

Significantly Increase the Value of Any Property--Instructor-Led ...perties through the application of simple entrepreneurial principles. As with any business opportunity, the potential for profitability in real estate is connected to an ability to identify and capitalize on market segments that have stronger demand. This course will show you how to identify these rental opportunities and to structure the whole rental property experience such that you enjoy  more...

Job-Seekers Workshop: 10 steps to a new beginning Welcome to our Employment Strategies Workshop The Employment Strategies Workshop begins with determining career requirements with a helpful worksheet, then explains how to find potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways  more...

Six Sigma Green Belt Personal Training Library ...rary. Six Sigma Start-Up is an introductory course on the principles and practices of Six Sigma. (1 Unit; 1 Assessment; Approximately 3 hours of training.) DMAIC teaches learners the DMAIC (Define, Measure, Analyze, Improve, Control) problem-solving process as well as tutorials on over 50 data collection and analysis tools such as Pareto diagrams, fishbone diagrams, and flowcharts to name just  more...

Volunteers: Recruitment, Development, and Supervision The goal of this course is to offer you fundamental principles when confronted with etiquette issues in the workplace. The goal of this course is to offer you fundamental principles when confronted with etiquette issues in the workplace. This course addresses these issues and more in a web-based course designed to take about 1.5 hours to complete. This course is for 2 CE credits.  more...

SQL Server 2000 Data Warehousing This course will teach you the knowledge and skills necessary to design a data warehouse and to populate data marts by using Data Transformation Services (DTS) in Micorsoft SQL Server 2000 This course will teach you the ins and outs of in Micorsoft SQL Server 2000 by providing the knowledge and skills necessary to understand the underlying design and principles of a data warehouse. You will  more...

Writing Standards-Based Assessments Give your students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to  more...

Professional Writing Skills at a Glance ...end your correspondence ? and how not to ? along with the principles of unity, coherence, and development for middle paragraphs. Writing varied and emphatic sentences guides your readers smoothly through your message. When choosing your words, always let Economy, Simplicity, and P recision be your guideWriting Process: The three stages of the writing process include pre-writing, writing, and  more...

Advanced Certificate in Technical Writing ... instructions, and reports Understand and Apply effectual principles of visual design to your documents Develop valuable information plans and content specifications Estimate and Manage your documentation projects Enroll today in this career track workforce education training industry certificate program. Frequently Asked Questions How long will it take me to complete the course? Depending on  more...

Bartending the Easy Way-Online ... Yes, the fun part is mixing the cocktails, but often the principles of the business, customer service and ethics are overlooked areas of the job. Bartending is a career that demands great intelligence, quick-thinking, an excellent memory, physical stamina and superior multi-tasking skills. These talents cannot be taught in any bartending class. However, since there are all types of bartending  more...

Bartending to the Max-Online ... Yes, the fun part is mixing the cocktails, but often the principles of the business, customer service and ethics are overlooked areas of the job. Bartending is a career that demands great intelligence, quick-thinking, an excellent memory, physical stamina and superior multi-tasking skills. These talents cannot be taught in any bartending class. However, since there are all types of bartending  more...

Effective Management Principles Within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are promoted to managerial positions before having adequate management training or any at all. Managing within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are  more...

Ethics and Compliance Basics ...principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is only as ethical and compliant as its directors, managers and employees. Ethics and Compliance Basics Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is only as ethical and  more...

Find and Purchase Income Producing Properties--Instructor-Led ...es, rents, and repair costs vary according to region. The principles that you learn here, however, apply to any location. With the help of Uncle Max, you will research Empire City, exploring neighborhoods and market trends, before investigating several properties that are currently on the market. The work you do in these assignments will help prepare you to make more informed decisions when you  more...

Find and Purchase Income Producing Properties--Self-Directed ...es, rents, and repair costs vary according to region. The principles that you learn here, however, apply to any location. With the help of Uncle Max, you will research Empire City, exploring neighborhoods and market trends, before investigating several properties that are currently on the market. The work you do in these assignments will help prepare you to make more informed decisions when you  more...

Microsoft Project For Purchasing Professionals ...our purchasing work. You'll also learn project management principles that will enable you to successfully manage complex procurement projects and meet aggressive deadlines. You will need a copy of Microsoft Project 2000 or later. You can order a FREE evaluation copy of the software from Microsoft's website. The student can complete their course of study within anytime frame as long as it does  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ...Principles of Home Inspection is a 100 hour professional development industry-based certificate program. This comprehensive course of study is cost affordable and reviews all major home systems and provides in-depth coverage of system and component problems, their practical implications, and inspection strategies for finding them. A comprehensive final exam is provided, to help students prepare  more...

Six Sigma Management and Leadership Training Program ... in depth look at the Six Sigma management and leadership principles originally developed by Motorola and perfected by corporations like General Motors and General Electric. Find out how Six Sigma is applied in service and product based companies to improve profits and customer satisfaction simultaneously. We will also provide an in depth analysis of Six Sigma strengths, weaknesses,  more...

Technical Communication Industry Certificate - Mastery Level ... instructions, and reports Understand and Apply effectual principles of visual design to your documents Define your personal philosophy of quality management in publications project development Develop valuable information plans and content specifications Estimate and Manage your documentation projects Enroll today in this career track workforce education training industry certificate program.  more...

Build Your Own BIZ Comprehensive Certificate ...he current business climate. We then apply sound business principles to these issues in order to help you function effectively and avoid pitfalls in your day-to-day operations. Provides access to a variety of business tools and topics in the form of modules, which include videos, indexed content, and downloadable templates. Provides expert advice - subscribers are given the opportunity to post  more...

Financial Management in Organizations ...lue in the marketplace. Our finance programs focus on the principles and strategies of finance and how you can help support the financial goals of your organization. We recommend study commence and be completed within 90 days or less. The course may be accessed up to 1 year. Financial Management in Organizations with Streaming Video Audience Non-Managers, Front Line Managers, Mid-Level  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...-49-1.5. Pharmacology Description: An introduction to the principles of pharmacology and a comprehensive study of drug action, routes of administration, classes of drugs by body system, as well as antibiotics, antiviral drugs, IV fluids, blood products, anesthetics, emergency drugs, vaccines and immunizations, and chemotherapy agents. Textbook: Understanding Pharmacology for Health  more...

Certificate in Professional Technical Communication ...upon to author or edit a particular text. By applying the principles that will be taught, from proposals to magazine articles to user guides and beyond, you can extend your capacity to cover a wide range of projects. Just as importantly, you can gain a broad set of skills that will benefit every project. The organizational skills required for a user guide, the attention to client guidelines  more...

Tomorrow s Managers Development Tools "A teacher affects eternity. He can never tell where his influence stops." Henry Brooks Adams gets to the heart of what dynamic senior executives are doing to develop the managers who drive front-line performance. Teaching with influence is the key. Trained managers are more than systems and process supervisors. They lead and develop others. You and your managers will know precisely what to expect  more...

Introduction to Online Branding ...arner will then move on to explore how, using traditional principles, today's e-marketers are refining older paradigms to create successful, online brands. To present the full scope of online branding, the learner will examine the unique characteristics of the e-marketplace, the e-customer, and the effect technology has had on brand messages. If you are already a brand manager, you will  more...

Accounting Fundamentals ...g procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting records. This practical course gives you the why's and how's to accurately conduct accounting activities. "Accounting Fundamentals" examines the theories of accounting, how to maintain accounting records, and how to generate financial statements. A business deals with many transactions  more...

Accounting for Corporations Did you know that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the  more...

Managing for Asset Control Every company must take actions to safeguard, control, and manage the assets it owns. As a business manager, it's your responsibility to set up policies and procedures to safeguard your company's assets--especially cash assets. In this course, you will learn about cash transactions, inventory control, and accounts receivable management. These lessons will provide you with the knowledge and skills  more...

Principles of Financial Statements This course presents an overview of the principles of financial statements, introducing the learner to critical concepts and terminology necessary for understanding the rules impacting the presentation of numbers on financial statements, and the cash cycle of financial management.  more...

Getting Started with Java To introduce the main principles and elements of the Java language  more...

Object-Oriented Analysis and Design with UML Fundamentals To introduce basic OOAD principles, the Rational Unified Process, and the role of UML  more...

Object-Oriented Analysis and Design with UML Design and Implementation Issues To describe the main principles of designing and implementing an object-oriented model  more...

The Path to Peace and Harmony A saying goes, " We will never be better as a team than we are with each other." The road to peace and harmony involves working with every team member toward mutual goals. Each team member must be involved to set the stage for success. Continuous improvement and teamwork are vital to creating a team that works and stays together. How can your team reach harmony? At the end of this course, you'll  more...

Views on Organizational Change The way that you respond to your new job role, new responsibilities, or fresh procedures is unique to you. The way that you react to change is intensely personal. But, to a large extent, organizations change in predictable ways and for predictable reasons. Similarly, the ways in which people respond to change tend to follow predictable patterns. Being able to think of yourself as part of  more...

Managing Quality Risk in a PRINCE2-aligned Project ...nagement of Risk components. It covers quality management principles, quality roles and responsibilities, and the quality path. It also explorers risk management principles, the risk management cycle and tools for managing project risk. The contents of this course, including all text and graphics, have been created solely by, or on behalf of, SkillSoft PLC. SkillSoft makes no claim to any  more...

Lean Logic ... it is a philosophy based on definitions, vocabulary, and principles that may be foreign to you. In this course, you'll receive an explanation of lean manufacturing logic and learn about its evolution, definition, philosophy, and critical principles. In Lesson 1 you'll uncover what lean is and what it isn't, how it came to be, and what foundational premises exist. In Lesson 2 you'll examine the  more...

Lean Strategies ...ances for success. An understanding of lean manufacturing principles and techniques will give you the ingredients you need for a lean transformation. But you also need information about how to put all of these together in the correct sequence. In this course, you'll learn how to prepare for, develop, and maintain a lean organization. In Lesson 1 you'll learn what lean techniques to implement  more...

Understanding and Maintaining Networks To understand the principles of networking and basic diagnostic and troubleshooting techniques  more...

Managing IT Security To understand basic security principles and security software and how to troubleshoot security issues  more...

Implementing IT Security To understand basic security principles and security software and how to troubleshoot security issues  more...

Cisco ONT 1 0 Network Requirements and Introduction to VoIP To recognize the converged network requirements within the Cisco conceptual network models, the basic principles of VoIP networks and conversion to them, call control mechanisms, and how voice is digitized for data transport  more...

Introduction to Cisco Voice Design Concepts To identify voice design principles and outline guidelines for successful integrated network deployment  more...

Cisco Design Principles To identify the key principles involved in the design of a network  more...

Internet Site Development To identify the principles of web-site design and the elements used to create a web site  more...

Networking Fundamentals To introduce the main components and principles of networking  more...

Java Programming with J2SE 5 Getting Started with Java To introduce the main principles and elements of the Java language  more...

Getting Started with Java To introduce the main principles and elements of the Java language  more...

Internet Site Development To identify the principles of web-site design and the elements used to create a web site  more...

Networking Fundamentals To introduce the main components and principles of networking  more...

Internet Site Development To identify the principles of web-site design and the elements used to create a web site  more...

Networking Fundamentals To introduce the main components and principles of networking  more...

Internet Site Development To identify the principles of web-site design and the elements used to create a web site  more...

Networking Fundamentals To introduce the main components and principles of networking  more...

Internet Site Development To identify the principles of web-site design and the elements used to create a web site  more...

Networking Fundamentals To introduce the main components and principles of networking  more...

General Security Concepts To introduce the key principles of security for the enterprise  more...

Internet Site Development To identify the principles of web-site design and the elements used to create a web site  more...

Networking Fundamentals To introduce the main components and principles of networking  more...

Implementing IT Security To understand basic security principles and security software and how to troubleshoot security issues  more...

Managing IT Security To understand basic security principles and security software and how to troubleshoot security issues  more...

Understanding and Maintaining Networks To understand the principles of networking and basic diagnostic and troubleshooting techniques  more...

HIPAA Electronic Health Data Transactions ...concepts of electronic data interchange (EDI) and how EDI principles will be applied to health related business transactions. Another lesson describes the structure of technical transaction standards used in HIPAA administrative simplification rules. This course is designed to provide a managerial perspective on transaction standards. However, the course includes links to documents programmers  more...

CISSP Domain Security Architecture and Design To understand the principles of common computer architectures, distinguish between machine types and memory storage types, and recognize the logistics of common security models; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...

The Principles of Financial Management Financial management is a key tool in controlling and directing the resources of any business organization. Managers--not only financial professionals but also managers whose responsibilities are largely non-financial--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all  more...

Management of Cash Flows Can a profitable company with a positive net worth run short of cash? Without sound cash management, it certainly can. Every organization, large and small, must manage the generation and expenditure of cash to ensure that bills can be paid on time. This course covers the principles of sound cash flow management, including cash management strategies, the best use of credit collection, and ways  more...

Overview of Project Managing a PRINCE2-aligned Project Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organisational change, it is crucial to choose a good and proven method for managing projects.  more...

Call Center Telephone Sales How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time  more...

Developing Customer Satisfaction Surveys ...h science and art.In this course, you'll learn to use the principles of survey design to develop a customer satisfaction survey that works. You'll explore factors that influence selection of the survey method. You'll also learn to design the survey instrument itself, including selection of question formats, sequencing of questions, and wording of the items themselves. Finally, you'll examine  more...

The Contact Center and the Technical Support Agent ...esource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as businesses realize the importance of CRM strategies to their survival. The first lesson examines the characteristics of the modern contact center as a customer-centric model. The second lesson explains how the customer-centric focus affects  more...

Principles of Marketing Fundamentals of Marketing ...Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process. Learn To Apply appropriate terms or  more...

Visual InterDev 6 0 Planning a Web Application ... Identify the Microsoft Solutions Framework (MSF) design principles. Match the security threats with their examples. Identify the considerations for implementing security in a Web application. Match the Microsoft security solutions for client products with their features. Identify the security features of Microsoft security solutions for server products. Match the Microsoft security  more...

Oracle Database 10g Adminsitration Workshop I Part 3 .... Learn To: Identify security practices and principles that are implemented in Oracle Database 10g. Identify advantages of revoking unnecessary privileges from the user group PUBLIC. Identify guidelines for restricting dictionary and directory access. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales  more...

Networking Technologies Series TCP IP Concepts Architecture ... over various lower-layer technologies. Identify the principles followed for IP addressing. C ontent Emphasis Skills-Based A udience Network managers, network administrators, software developers, and technical support personnel who want to learn about and use TCP/IP. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: TCP/IP Overview  more...

SAP R 3 v4 0 MM Warehouse Management ...exploit or interface with WM. This course shows the basic principles of R/3 Warehouse Management and shows how to post goods movements in the WM system. It describes how to carry out a physical inventory and discusses special WM topics such as storage unit management and warehousing control. L earn To: Warehouse management in SAP R/3. Warehouse management master data.  more...

SAP R 3 v4 0 Profit Center Accounting ...PCA as a financial controlling instrument. The accounting principles of Profit Center Accounting and its goals are illustrated. The use of Profit Center Accounting within the SAP/R3 system and links to other areas of SAP R/3 are shown. L earn To: The positioning of Profit Center Accounting within the accounting area. Profit Center Accounting within SAP R/3 and its  more...

SAP R 3 CO Cost Object Controlling ...arning Time 6 Hour(s) Course Contents Unit 1: Principles of Cost Object Controlling Duration: 2 Hour(s) Basic principles. Components of cost accounting. Result of cost object controlling. Product cost planning. Cost usage. Cost control. Unit 2: Basic Functions Duration: 2 Hour(s) Time-based costing. Preliminary costing. Simultaneous costing.  more...

SAP R 3 v4 0 Profitability Analysis - Basics ...ty Analysis. L earn To: Understand the basic principles behind Profitability Analysis. Discuss basic data that is used in Profitability Analysis. Options for generating plan data and making postings. Basic reports and form reports. C ontent Emphasis Skills-Based A udience This course is primarily designed for users, interested in exploiting the  more...

SAP R 3 System Management System Administration ...3 Services. R/3 Networks. Basic Administration Principles. Installing the Frontends. User Administration. Administration Routines. SAP Profiles. Operation Modes. Printing in the R/3 System. Background Jobs. DB Administration/System Log. C ontent Emphasis Skills-Based A udience The following audiences are targeted: IT  more...

SAP R 3 Supply Chain Management ...tion starting points with SAP and examples for use. Principles of various system starting points. SAP a supplier of SCP - Tools. SCP within company processes. Supply Chain Projects. Methodical starting points. Industry character. C ontent Emphasis Skills-Based A udience Management for Logistics, Production, Sales & Distribution, MRP,  more...

Business Intelligence ...ections. The first section takes a closer look at general principles and explains why business intelligence is necessary from the point of view of top management. Possible solutions are also discussed. Due to the complexity of the subject matter, this section focuses on the basic principles of business intelligence itself and not on how it interacts with related areas. The second section takes  more...

SAP R 3 MM Purchasing Organization and Master Data ...sks involved in Purchasing. L earn To: Basic Principles and Organization. Purchasing in MM. Organizational Structures. Master Data. Purchase Requisition. Creating Purchase Requisitions. Processing Requisitions. Request for Quotation. Creating Requests. Processing Quotations. Evaluating Quotations. C ontent Emphasis  more...

SAP R 3 v4 x MM Inventory Management ...vices within the MM Module. L earn To: Basic Principles. Inventory Management. Material Master Record. The Different Goods Movements. Goods Receipt. Reference to Purchase Order. Input Help. Cancellations and Returns. Goods Issues. Without Reservation. Reservations. Goods Issue with Reservation. Transfer Postings  more...

C Foundation for Non-C Programmers - Part 1 ...e, with possible exposure to Object-Oriented concepts and principles. Participants will likely be COBOL programmers (or equivalent), 4GL programmers (e.g., Visual Basic, PowerSoft, etc.) or have limited experience with other Object-Oriented languages (e.g., SmallTalk, Eiffel, etc.) They should also have a detailed understanding of the general process of structured software design and  more...

C Foundation for Non-C Programmers - Part 2 ...e, with possible exposure to Object-Oriented concepts and principles. Participants will likely be COBOL programmers (or equivalent), 4GL programmers (e.g., Visual Basic, PowerSoft, etc.) or have limited experience with other Object-Oriented languages (e.g., SmallTalk, Eiffel, etc.) They should also have a detailed understanding of the general process of structured software design and  more...

Object Analysis Design Requirements Analysis ...is and Design Using UML. This course teaches students the principles and terminology of object oriented development, and how to apply object oriented techniques to define systems using the notation of the Unified Modeling Language (UML). L earn To: The principles and terminology of object oriented development How to apply object oriented techniques to define systems using the  more...

Object Analysis Design Design Implementation ...is and Design Using UML. This course teaches students the principles and terminology of object oriented development. It follows on from the first title in the series Object Analysis and Design: Requirements and Analysis and teaches the student how to apply a development process to move a project from requirements capture through to implementation. It also teaches a number of  more...

Oracle SQL Specifics Creating and Managing Database Objects ...he definition of statement-level rollback. Identify the principles of read consistency. Identify features of Oracle data locking. Match the Oracle implicit locks to their descriptions. Identify the reasons to implement explicit locking. Unit 4: Controlling User Access Duration: 1 Hour(s) Match typical DBA privileges to the operations they authorize. Use the CREATE USER  more...

Oracle SQL and SQL Plus Advanced SELECT Statements ...professionals. Learners should be familiar with the basic principles of SQL and PL/SQL using Procedure Builder or have completed courses 60111, 60112 and 60113. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Single-Row Subqueries Duration: 2 - 3 Hour(s) Identify the properties of the different types of subqueries. Sequence the steps in the execution of a  more...

Oracle SQL and SQL Plus SQL Plus and Reporting ...professionals. Learners should be familiar with the basic principles of SQL and PL/SQL using Procedure Builder, or have completed courses 60111, 60112 and 60113. In addition, the first part of this series should have been taken, course 60121 Oracle SQL and SQL*Plus: Advanced Select Statements. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: SQL*Plus Duration: 3  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 ...ciation with other protocols. Identify IP addressing principles and problems and assign IP addresses to hosts on a LAN environment. Define a subnetting and supernetting scheme based on a scenario. C ontent Emphasis Skills-Based A udience This course is for IT professionals seeking Microsoft Certified Systems Engineer or Certified Product Specialist status and  more...

SQL Server 7 0 System Administration - Part 2 ...d Database Roles used for object creation. Identify the principles of planning security for linked databases. Identify how views and stored procedures can be used to simplify security. Distinguish between application roles and other roles. Perform the steps for creating an application role for users/logins within SQL Server Enterprise Manager. Perform the steps for activating an  more...

Visual InterDev 6 0 Planning a Web Application ... Identify the Microsoft Solutions Framework (MSF) design principles. Match the security threats with their examples. Identify the considerations for implementing security in a Web application. Match the Microsoft security solutions for client products with their features. Identify the security features of Microsoft security solutions for server products. Match the Microsoft security  more...

SQL and PL SQL Basic SELECT ...lational database. This course covers relational database principles and Oracle concepts; writing basic SQL statements; restricting and sorting data; and using single-row functions. L earn To: Identify relational database concepts and properties. Describe database design processes by explaining the system development life cycle and entity relationship modeling. Describe the  more...

Oracle 11i e-Business Suite Essentials for Implementers Part 1 ...ew to Oracle Technology. Learn To: Identify principles that form the basis of the business architecture of Oracle 11i e-Business Suite. Identify features of the technical architecture of the Oracle 11i e-Business Suite. Match shared entities within the Oracle 11i e-Business Suite with their features. Match the processes in the Oracle 11i e-Business Suite with their  more...

Building Scalable Cisco Internetworks Part 1 ...g concepts. This course also examines advanced IP routing principles, including static and dynamic routing characteristics, classful and classless routing, and automatic route summarization across network boundaries. Learn To: Identify network layer elements of a scalable network. Identify benefits of IPv6. Identify circumstances for using static routing. Identify  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn To: Identify the features of the Active Directory logical structure. Identify the design considerations for an organization's Active Directory. Identify guidelines for designing the Active Directory structure. Identify the business needs that influence the selection of  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn To: Identify the features of the Active Directory logical structure. Identify the design considerations for an organization's Active Directory. Identify guidelines for designing the Active Directory structure. Identify the business needs that influence the selection of  more...

Oracle SQL for End Users--Part 1 ...gle-row functions. L earn To: Identify database principles and concepts concerning the Oracle server, SQL, and SQL*Plus. Write basic SQL SELECT statements. Add clauses to basic SQL SELECT statements to restrict and sort data retrieved by a query. Write SQL statements that contain a variety of single-row functions. C ontent Emphasis Skills-Based A udience End users  more...

FrontPage XP Curriculum ...h Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also presented in this curriculum. This curriculum consists of two Skill Builder courses: Course 74091 Microsoft FrontPage 2002  more...

FrontPage XP Curriculum ...h Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also presented in this curriculum. This curriculum consists of two Skill Builder courses: Course 74091 Microsoft FrontPage 2002  more...