Pro Telephone Seminars - Training Resources

How to Succeed at Selling to Difficult Customers ...ere if you can't acquiesce to their demands. Learn how to pro-actively manage your most difficult customer relationships and turn them into thriving and profitable opportunities. Level the playing field and sell from a position of strength. You'll gain valuable insight on how to create and sell value, understand what really motivates your customers, gain access to the right people, qualify  more...

Unclaimed Property Compliance: Are you Ready for the Upcoming Reporting Deadline? ...property report by the November 1 deadline? Who within your company is responsible for ensuring compliance with the various state unclaimed property laws? Is your company currently undergoing an unclaimed property audit? If you are struggling to find the answer to any one of these important compliance questions, this teleconference is for you! Believe it or not, there are still many companies  more...

From TV to Twitter: Working With the Media During a Crisis ... sometimes even more important - than how they manage the problem itself. Whether it's a natural disaster, accident, sensational crime or political controversy, the public and the media demand answers and information now, whether through traditional or new social media channels. Managing and surviving a crisis depends on your ability to respond quickly, to communicate with authority and to  more...

The Dilemma of Dealing With Bad Plans and Specs: Key Legal Concepts and Tips for Pro-actively Managing Design Errors, Omissions ...out question, critical to the success of any construction project. When the plans and specifications are clear and without significant errors or omissions, the project is much more likely to be on time and within budget. But what happens when plans are riddled with errors, conflicts or omissions? This teleconference will provide you with valuable tips for addressing your obligations, rights and  more...

Overcome Your Competition: Stand Out in a Crowded Marketplace ...professionals invest their time and their organizations' money along with leveraging high-priced resources in sales pursuits, but walk away with no fruit for their labor. This percentage varies from company to company, but on average the percentage of opportunities pursued and not closed is well over 50 percent! Extensive studies have proven this excessively high percentage is due to lack of  more...