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Problem Training Seminars and Classes

From Simons-White & Associates, Inc.
Process Failure Mode Effects Analysis PFMEA instructor led trainingon-line e-learning cbt (computer based)group study and discussion Session Information Session Date: July 31, 2008 Start time: 1:00 pm EDT Duration: 2.5 hours Session Fee: $250 per participant Presenter: Norma S. Simons /Kathy Paris Host: Duane Cole Host email: duanecole@simons-white.com Description: Process Failure Mode & Effects Analysis (PFMEA) This seminar will introduce the topic of (PFMEA) and provide guidelines in the application of a very powerful more...
Problem Solving instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewaree-book ...Problem Solving In todaya s business environment, finding the root cause of a problem is often a very difficult task. While a single individual might sometimes be able to solve certain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This seminar focuses on a structured eight-step methodology used to find root causes and determine how to more...
Mistake Proofing instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...g and why we need it. Apply mistake proofing to current problems List Major types of errors and their causes Differentiate between different types of inspection Outline the different phases of product development and when mistake proofing should be addressed Outline the levels of Mistake Proofing Discuss how mistake proofing connects with other quality tools APQP FMEA Problem more...
Process Mapping instructor led trainingworkshop / seminartrain the trainer ...can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map to analyze and improve processes. Course Objectives: Participants more...
From Learning Technologies, Inc.
Team Building, Outdoor & Indoor instructor led traininggroup study and discussionworkshop / seminarHighly interactive experiential facilitated activities, debriefs, and discussions ...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations. Outdoor programs can more...
Building a Strong Team instructor led traininggroup study and discussionworkshop / seminarHighly interactive experiential facilitated activities, debriefs, and discussions ...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations. Outdoor programs can more...
From LodeStar Institute
Lean Six Sigma Yellow Belt Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainercomputer lab ... The Yellow Belt is needed to gather data, participate in problem solving, and add their expertise to the exploration process. A Yellow Belt typically has a basic knowledge of Lean and Six Sigma, and is often responsible for the development of process maps to support Six Sigma projects. A Yellow Belt participates as a core team member or subject matter expert on projects. In addition, more...
From Nursing Unlimited Incorporated
Domestic Violence instructor led trainingon-line e-learning cbt (computer based) ...e death, serious injury or persistent mental and physical problems. The role of healthcare professionals is to be fully informed, clear in understanding the destructive nature of domestic violence and available over time to facilitate change. This course meets the mandate of the Florida legislature requiring training on domestic violence, and follows the curriculum guidelines of the Florida more...
From Learning Technologies, Inc.
Myers Briggs Type Indicator instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality more...
Problem Solving and Decision Making instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs ...problem-solving decision-making programs focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate more...
DiSC - Personality Assessment instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality more...
Team Building, Outdoor & Indoor instructor led traininggroup study and discussionworkshop / seminarFacilitated activities and discussions ...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations. Outdoor programs can more...
Team Building, Outdoor & Indoor instructor led traininggroup study and discussionworkshop / seminarFacilitated activities and discussions ...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations. Outdoor programs can more...
Team Building, Outdoor & Indoor instructor led traininggroup study and discussionworkshop / seminarFacilitated activities and discussions ...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations. Outdoor programs can more...
From Dale Carnegie Training of NE Ohio
The Dale Carnegie Course: Effective Communications and Human Relations instructor led traininggroup study and discussionworkshop / seminar ... better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm. In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals. Dale Carnegie Training research has identified key attributes that distinguish top performers. more...
From Technology Ed
Leading Teams on-line e-learning cbt (computer based)study at homecoursewareself directed ... for each phase of group development Apply collaborative problem-solving and decision-making techniques Make the most of different styles of behavior Evaluate team/group performance Recommended Prerequisites No previous experience or coursework required. Assessment Students will be assigned 5 assignments, and 1 final project. Syllabus Lesson 1- Leadership Styles Lesson 2- Productive more...
From Kgguruji.com
Leadership and Team Building Program helps managers and owenrs to learn easy and transferable leadership skills to lead and coach their teams.Participant will aquire public speaking skills, ability to readn and understand the way people think and act, develop ability to empower others, improve relationships with difficult people and manage conflicts, generate more creative ideas from team, transform work environment and more...
From Focus on Training
ITIL Foundation - Service Mgt v3 instructor led training ...onfiguration Management, Release Management, Incident and Problem Management. The ITIL v3 Foundation Certificate exam is taken on the final day of the course. The course will enable delegates to: - Explain the concept of Service Management - Explain the objectives and business value for each phase of the Service Lifecycle - Define key ITIL terminology - Understand how key ITIL processes more...
From Advanced Concepts
Server + ... DR poor person s DR  Testing TROUBLESHOOTING AND PROBLEM DETERMINATION Using Questioning Techniques Observing problems Identifying Contacts  Discovering Diagnostic Hardware and Software Tools  Shutdowns  Selecting the Appropriate Tool and Using It Effectively  Replacing Defective Hardware Components  Using a Previous Technicianmore...
customer services Course Description Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base. Performance-Based Objectives Recognize the importance of more...
From H2 Training & Consultancy Ltd
Minute Taking instructor led traininggroup study and discussionworkshop / seminar ...trainer helped lots with confidence, which is a lot of my problem. Also gave me various options and ways of capturing info." "The course met all my needs it gave good hints and tips that will improve my minutes." "Being self-taught surprised me how much I already do correctly but I still picked up lots of good tips for minutes especially more formal meetings." Please email us to request more...
From Karen Denega Training & Coaching
Enhancing My Effectiveness Using MINDEX Thinking Styles instructor led traininggroup study and discussionworkshop / seminar ...nowledge, organize our thoughts, form our opinions, solve problems, make decisions, plan, and express ourself to others. The Mindex Thinking Style Profile enables a person to better understand his or her primary patterns of thought. Based on a combination of accepted theories of brain research and practical experience, the Mindex profile has become a powerful tool for transformation. Created more...
From Last Minute Training
Negotiating for Results Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as more...
Problem Solving and Decision Making Skills ...course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions: * Solving Problems * Brainstorming * Metaplan * Your Mind is Better than You Think! * The Fishbone Diagram * Force-Field Analysis * The Six Thinking Hats more...
Decisiveness with Distinction Decision Making and Problem Solving Participants who complete this workshop will: Determine own level of clarity. Understand the need for effective goal setting and achievement. Implement the principles necessary to make objective, team consensus decisions. Identify own position on personal integrity and fairness.  more...
Building Cross Functional Teams for Personal and Team Excellence Participants who complete this workshop will: Learn the nature of a team and its purpose. Define the team's mission and objectives, while identifying procedures that support the team's goal. Work with others from different disciplines to build mutual esteem and trust. Explore clarity and problem solving tools including, Goal Settingmore...
ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3 Location: Ottawa Date: 2008-03-31 List Price: $2495 Offered Price: $1996.00 Seats Available: 2 This course focuses on implementing ITSM metrics to help manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, more...
ITIL Foundation Certification workshop / seminarcomputer lab ...s Incident management Problem management Release management Change management Configuration management o Review * Day two o Technical, tactical, and strategic view o IT Service Delivery Service level management Financial management more...
From WinProTech Pvt. Ltd.
Business Analysis Training Program instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminarcomputer lab ...tify a solution after clear understanding of the business problem for estimating solutions costs, benefits and high level understanding of software design. Validate the results with the requirements by creating and review test cases/scenarios after understanding type of testing and their principles. WHAT METHODS WinProTech USE? Real time examples and practices across all SDLC Phases more...
From DW Associates Pte Ltd
Managing Customers Relationship through customization and personalization instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...ervative, familiar, and easy to explain. This is a major problem with customization. When you rely on people telling you what they want, they often don't really know. The vast majority of people won't even bother to tell you. In the few cases where they do bother, they'll often provide an incomplete or inaccurate description of their preferences. If you rely solely on this data, you'll get more...
From Stimulus NLP Training for Therapy and Sport
Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct instructor led trainingstudy at homegroup study and discussioncourseware ...it for personal & business success and growth, overcoming problems, confidence, assertiveness and so much more. Each class is kept to 10 people and you will get personal attention throughout the entire course to see that your goals are realised including one to one work with me. A warm bond with like minded people is also the aim to give you a safe environment to make the changes you want more...
From Spaces School of Interior Redesign
Interior Redesign/ Home Staging Certification Program instructor led trainingworkshop / seminar Spaces School of Interior Redesign and Decorating provides those wanting to start a career in Interior Decorating,Interior Redesign and Home Staging a Five Day Professional Certification Program that will teach you: The Principles and Fundamentals of Interior Decorating Essential concepts of Interior Redesign and Home Staging, How to market and run your business effectively. An Intensive, more...
From ECO MAX Training & Learning Centre
7 QC TOOLS FUNDAMENTAL FOR QUALITY PRODUCTIVITY IMPROVEMENT ...ools used to understand and really know what your quality problems really are. These tools help problem solver solved the complicated as well as simple problems. These tools are scientific management tools, which are basic and easy to understand. They form the fundamental foundation for all problem solving and quality control activities. Objectives: By the end of this course, the participants more...
From Target Learning
Target Thinking: Inside & Outside the Box instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminarSeminar ...inar will learn how to: * Proactively identify potential problems and conflicts at work, school & home * Recognize and overcome barriers to creative thinking * Turn old and new ideas into practical, real world solutions * Think outside "the box" in any type of work environment * Stimulate creative thinking in friends and co-workers * Effectively communicate creative ideas How is this more...
From Wayne C. Parker and Associates
Sexual Harassment: It's About Respect instructor led training ...problem in the workplace today than sexual harassment. And with the changing demographics of the workplace, with more gender and cultural diversity every year in our workforce, understanding the issue of sexual harassment is becoming much more important. This seminar, which can be done in a one day or two day format, focuses on the standards for respect in the workplace, recent Supreme Court more...
From JMC Consulting Sdn. Bhd.
Leadership workshop instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer Leadership is a habit. It is a choice made by individuals who wants to make a difference in the lives of others. It is a people-skill, developed so well, that one is unconscious about it. It is a skill that is so critical and yet so lacking in many organization that the future growth and competitiveness of these organizations hinges on how well their managers develop and sharpen them. Leadership more...
From Wayne C. Parker and Associates
Transforming Workplace Conflict instructor led training Learn to manage conflict by identifying conflicting personality styles in this dynamic one-day workshop. Discover the sources of conflict: differing perceptions of facts, methods, goals or values. And find out how to manage the conflict through strategies such as avoiding, smoothing, bargaining, forcing and problem solving. more...
From The Ryan Group
Acquiring a Problem-Solving Mindset instructor led trainingon-line e-learning cbt (computer based)workshop / seminar ...erations can now learn to acquire a critically acclaimed Problem-Solving Mindset necessary to challenge the status quo and proactively explore for improved ways to conduct your business negotiations, resolve conflicts, retain and disseminate knowledge, encourage risk-taking and achieve more creative solutions when confronted with problems/opportunities. The objectives of this Workshop are to more...
From Meirc Training and Consulting
Team Building Training, High Performance Teams instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the dubai team building training program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities. more...
Meirc The Distance Manager Managing Offsite Employees and Virtual Teams instructor led traininggroup study and discussioncoursewareworkshop / seminar 'This program is designed for Managers, directors and project leaders of global teams. Senior management and regional team members. This program is worth 15 NASBA CPE?s.Enhance cross-cultural understanding and successfully manage in a virtual environment.Build trust with team members.Differentiate between virtual and remote teams ? and adapt your leadership skills.Learn new technologies to support more...
Meirc Training Dubai: The Distance Manager, Managing Offsite Employees instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the management training program, participants will be able to: Enhance their cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build more...
Management Skills and Techniques for Engineers ' This program is designed for Technical managers, supervisors and engineers who need to develop their managerial skills. This program is worth 25 NASBA CPE?s. Understand the management functions of planning, organizing, directing and controlling in a team-building manner. Run an effective work schedule that will increase the work groups? productivity. Learn how to coordinate, delegate, more...
The Professional Supervisor ' This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE?s. Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them. Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective more...
Six Sigma Fundamentals ' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in more...
Creative Problem Solving and Decision Making instructor led training This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.' more...
Creative Problem Solving and Decision Making instructor led training This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.' more...
Creative Problem Solving and Decision Making instructor led training This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.' more...
Creative Problem Solving and Decision Making instructor led training This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.' more...
Creative Problem Solving and Decision Making instructor led training This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.' more...
Management Skills and Techniques for Engineers instructor led training This program is designed for Technical managers, supervisors and engineers who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Understand the management functions of planning, organizing, directing and controlling in a team-building manner.Run an effective work schedule that will increase the work groups productivity.Learn how to coordinate, delegate, and communicate more...
The Professional Supervisor instructor led training This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE s.Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them.Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective supervision of their more...
Certified Team Leader instructor led training This program is designed for Managers, supervisors, and team leaders who are responsible for building and maintaining effective teams in the work environment. This program is worth 25 NASBA CPE s.Examine the work practices of high performing teams.Promote trust and rapport by exploring their team player style and how it responds to team values.Recognize the key elements that move a team from more...
The Professional Supervisor instructor led training This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE s.Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them.Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective supervision of their more...
Management Skills and Techniques for Engineers instructor led training This program is designed for Technical managers, supervisors and engineers who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Understand the management functions of planning, organizing, directing and controlling in a team-building manner.Run an effective work schedule that will increase the work groups productivity.Learn how to coordinate, delegate, and communicate more...
The Professional Supervisor instructor led training This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE s.Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them.Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective supervision of their more...
Creative Problem Solving & Decision Making instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Analyze and solve actual problems facing them at work. more...
Engineer Training: Management Skills and Techniques for Engineers instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the management functions of planning, organizing, directing and controlling in a team-building manner. Run an effective work schedule that will increase the work groups' productivity. Learn how to coordinate, delegate, and communicate with others to achieve the desired goals. Find out how to creatively manage more...
Creative Problem Solving & Decision Making instructor led traininggroup study and discussioncoursewareworkshop / seminar Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Analyze and solve actual problems facing them at work. more...
Six Sigma Fundamentals instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Define and understand Six Sigma and why it is necessary. Apply the DMAIC problem solving method. Understand the role of Six Sigma in customer service and continual improvement. Implement and deploy Six Sigma. more...
Managing Conflict: Power through Influence instructor led traininggroup study and discussionworkshop / seminar ...ng People Listening Assessment Influencing Others in a Problem Solving Context Working Effectively with Team Members Managing Your Emotions, Information and Problems Tips For Effective Day to Day Conflicts Resolving Conflict Before It Gets Out of Hand Managing Conflicts with Superiors and Subordinates Influence Inventory (Power Bases) Definitions of Influence and the Bases of Power more...
From Greater Dallas LifeSkills & Anger Management Group
Duval County LifeSkills & Anger Management Group instructor led traininggroup study and discussion ...ce levels of anger 2. Direct anger into healthy ways of problem-solving 3. Learn effective coping behaviors such as time-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger more...
Orlando Lifeskills & Anger Management Group instructor led traininggroup study and discussion ...uce levels of anger 2. Direct anger into healthy ways of problem-solving 3. Learn effective coping behaviors such as time-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger responses.  more...
Fulton County LifeSkills & Anger Management Group instructor led traininggroup study and discussion ...uce levels of anger 2. Direct anger into healthy ways of problem-solving 3. Learn effective coping behaviors such as time-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger responses.  more...
Collin County LifeSkills & Anger Management Group instructor led traininggroup study and discussion ...uce levels of anger 2. Direct anger into healthy ways of problem-solving 3. Learn effective coping behaviors such as time-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger responses.  more...
Cook County Lifeskills & Anger Management Group instructor led traininggroup study and discussionInteractive Classes ...uce levels of anger 2. Direct anger into healthy ways of problem-solving 3. Learn effective coping behaviors such as time-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger responses.  more...
Greater Atlanta LifeSkills & Anger Management Group instructor led traininggroup study and discussion ...uce levels of anger 2. Direct anger into healthy ways of problem-solving 3. Learn effective coping behaviors such as time-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger responses.  more...
From Service Strategies
Support Professional train the trainer The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge. more...
Support Specialist workshop / seminartrain the trainer ...kills in support services. The course focuses on advanced problem resolution techniques, communicating with difficult customers, negotiating strategies, metrics, knowledge management, mentoring, project management and teamwork. Participants find that the course builds on previous support specific programs and prepares them for a role of senior support analyst/engineer. This course further more...
Problem Solving and Troubleshooting Workshop ...problem resolution includes using excellent communication skills with customers at different knowledge levels while simultaneously making judgments about the information provided and asking key questions to gather the appropriate information. This can present a significant challenge to support professionals - especially in today's market where customer satisfaction is derived from effective more...
From Kona CPR
Adult CPR and First Aid Class Adult CPR and First Aid training in Kailua-Kona Hawaii When: Friday July 4th starting at 10:00am Where: Kailua-Kona Length: 4-6 hours Need Child and Infant training as well? No problem! We can do that too! Certification is good for TWO years! more...
From Youth Change
Seattle WA - Breakthrough Strategies to Teach and Counsel Troubled Youth ...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available. Free sample more...
Phoenix AZ - Breakthrough Strategies to Teach and Counsel Troubled Youth ...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available. Free sample more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth ...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available. Free sample more...
From Affinity IT Training, LLC
Introduction To Oracle 9i instructor led training This class will develop database-programming skills using SQL and PL/SQL. Students will learn the Oracle9i architecture, relational design concepts, simple and complex query skills, PL/SQL programming skills, proper software engineering techniques for database programming, Oracle problem solving, and performance tuning skills. Audience:Analysts, developers, designers, administrators, and managers more...
Oracle 9i Server Performance Tuning instructor led training ... how to detect performance issues, verify the performance problem, determine what to tune, understand the ramifications of making changes, and then verify the results. Tuning Oracle memory areas, contention and waits, physical I/O, checkpoints, undo segments, temporary segments, archiving versus noarchiving, will be covered. Students will learn how to work with different Oracle performance and more...
From Bigtec Pvt. Ltd.
Object Oriented Analysis & Design with UML instructor led trainingon-line e-learning cbt (computer based)courseware The object-oriented approach extends and improves on traditional methods of system development. Object-oriented models effectively capture and communicate system requirements in a way that closely resembles the real world and which is extensible in response to change. The UML provides a basis for future standards in object-oriented development and more...
From Youth Change
Portland, OR - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training October 8-10, 2008: Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training May 8-9, 2008: Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more. more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training April 17-18, 2008: Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more...
Kansas City, MO - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training May 1 - 2, 2008 Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more. more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training March 13-14, 2008 Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training March 13-14, 2008 Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training ...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available. Free more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training ...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available. Free more...
From Bigtec Pvt. Ltd.
Design Patterns instructor led trainingcourseware ...problem-solving discipline that emerged from the object-oriented community. Design patterns are recurring solutions to software design problems you find again and again in real-world application development. Patterns are about design and interaction of objects, as well as providing a communication platform concerning elegant, reusable solutions to commonly encountered programming challenges.  more...
From Youth Change
The Problem Student Problem-Solver Workshops instructor led trainingstudy at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainer ...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.  more...
From Asktenali.com
Soft Skills Training instructor led traininggroup study and discussionworkshop / seminar ... Environment) Goal Setting/Motivation/ Decision Making (Problem Solving Techniques) Creativity Developing Self Esteem and Self Confidence Self Awareness & Motivation Communication for Professional Effectiveness Structure and Process of Communication Verbal and Non Verbal Communication Understanding English as a Communication Language Listening and Understanding Questioning more...
Effective Leadership group study and discussioncoursewareself directedworkshop / seminartrain the trainer This highly interactive workshop explores Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities and discuss team stages, communication, conflicts, roles and motivation. Workshop Information The workshop is intended to be provided in a Workshop format. A variety of practical examples and case studies will also be more...
From PERCON The Strategic Interveners
Analytical skills instructor led traininggroup study and discussionworkshop / seminarkinaesthetics ... the importance of analysing, to fulfill long term goals Problem Solving and Decision Making Explain an approach to problem solving Avoid fallacies in reasoning Explain the 6 functions of a decision making process Recall the barriers to effective decision making Group Decision Making Recall characteristics of an effective group Explain the advantages of group decision making Explain more...
From Asktenali.com
Developing Soft skills through Activities instructor led trainingcoursewareworkshop / seminartrain the trainer ... Environment) Goal Setting/Motivation/ Decision Making (Problem Solving Techniques) Creativity Developing Self Esteem and Self Confidence Self Awareness & Motivation Communication for Professional Effectiveness Structure and Process of Communication Verbal and Non Verbal Communication Understanding English as a Communication Language Listening and Understanding Questioning more...
Personality Development instructor led trainingcoursewareworkshop / seminar The Workshop covers the following inputs. Understanding Self, Role & Environment Goal Setting & Achievement Motivation Decision Making Problem Solving Techniques Creativity Developing Self Esteem and Self Confidence Self Motivation Techniques IPR Skills Motivating others Stress, Fear and Crisis management Health and Happiness more...
Team Building instructor led traininggroup study and discussionworkshop / seminartrain the trainer Asktenali.com - HRD Trainers and Consultants offers full-day and multi-day team building workshops. All of our corporate team building activities are interactive, full of adventure and emphasize business applications. We make your event fun, memorable and - most importantly - results oriented. Workshop Content This highly interactive workshop explores Leadership attributes and behaviors as more...
A Transformational Workshop on Leadership,Effective Communication, Team Building, Motivation and Time Management by S.Swaminath instructor led traininggroup study and discussioncoursewareself directedworkshop / seminartrain the trainer ... Environment) Goal Setting/Motivation/ Decision Making (Problem Solving Techniques) Creativity Developing Self Esteem and Self Confidence Self Awareness & Motivation Communication for Professional Effectiveness Structure and Process of Communication Verbal and Non Verbal Communication Understanding English as a Communication Language Listening and Understanding Questioning more...
From Youth Change
Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led trainingstudy at homegroup study and discussioncoursewareself directede-bookDVDworkshop / seminar 200 innovative new methods to turnaround troubled and problem youth. more...