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From Jef Menguin
Solving Problems and Making Decisions



Whether or not it is their specific mission, most teams inside organizations are created to solve either one or a series of business problems. Even established tasks often present teams with new challenges, as business methods or workflows change. For these reasons, effective teams must know how to define and analyze problems and to make decisions that help reach desired outcomes. A solid
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From Lorman Education Services
Immigration Law and Employer Compliance: A New Era for Employer Liability
Learn to walk the tightrope of immigration law compliance - before you're faced with a government audit.
In February 2008, U.S. Attorney General Michael Mukasey and Homeland Security Secretary Michael Chertoff announced stepped-up efforts against employers of undocumented immigrants, including more criminal prosecutions and higher civil fines. Many companies take a head-in-the-sand approach,
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Immigration Law and Employer Compliance: A New Era for Employer Liability
Training for Supervisors: How to Limit Liability for Employment Issues
Are you asking for an employment lawsuit - without even realizing it?
Supervisors increasingly are expected to have not only operational expertise, but also the ability to manage and respond to personnel issues such as employee requests for leave or accommodation, poor employee performance and absenteeism. Although supervisors typically have received training in their operational areas, they may
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Diagnosing and Teaching Students with Emotional Disorders
...onal quality. If you wait to learn the essentials until a problem develops, you could end up in a mess of legal woes. Register for this seminar and learn successful and compliant techniques for teaching students who have emotional disorders.
Benefits for You
- Create successful learning environments using preventive programs and proactive classroom management
- Don't be caught by surprise -
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Legal Issues in Construction Disputes-Three Key Questions
Legal Issues in Construction Disputes - Over the last 20 years, the construction industry has changed significantly. Different delivery systems have developed making less relevant the traditional design-bid-build structure upon which most construction disputes have been decided. There has also been a substantial effort to use damage waivers and liability limits as a means of controlling runaway
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Advanced Issues in Payroll: Problem Solving and Beyond
Advanced Payroll Issues - Are you tangled in a web of confusing payroll and leave laws?
In today s competitive environment, the ability to effectively, economically and lawfully manage your company s payroll and leaves is paramount. You must stay current on the latest rules and regulations such as the FLSA and compensable working time to keep labor costs down and consistent with legal
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Technology in the Workplace
...gy use by employees. This seminar will red-flag potential problem areas and help you prevent liability and deal with problems after they arise.
Benefits for You
Manage the electronic storage of I-9 forms
Overcome challenges with the retention of electronic documents with ease
Implement cutting-edge company policies regarding email, Internet and electronic security
Develop a game plan
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From L'Obel IT-Palaestra
L'Obel Certified Flex Training in Bangalore





...Between Components Using Custom Events
Understanding the problem
Using a binding to get data from a component
Creating custom events
Creating, dispatching and handling a custom event
Sending data with a custom event
Retrieving XML Data with HTTPService
Retrieving XML data at runtime
Handling results using data bindings
Retrieving data at runtime with HTTPService
Handling results using
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From Impact Factory
Coaching and Mentoring Course





This one-day Public Coaching and Mentoring Skills Course is for people wishing to develop their coaching or mentoring skills at any level of business.
It aims to give participants a clear insight and understanding into the dynamics that happen between people when they work one-to-one.
The temptation when coaching or mentoring someone is to provide the solution to their problem or
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Coaching and Mentoring Skills Training




This one-day Public Coaching and Mentoring Skills Course is for people wishing to develop their coaching or mentoring skills at any level of business.
It aims to give participants a clear insight and understanding into the dynamics that happen between people when they work one-to-one.
The temptation when coaching or mentoring someone is to provide the solution to their problem or
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Brainstorming Course





This one day Public Brainstorming Course comprises a dynamic and fast moving day in an exploration of a wide variety of brainstorming techniques and is ideal for anyone looking to expand their problem solving skills and their creativity.
If you want to become more productive with your ideas or simply add to your existing ideas-generating tool box this course is for you.
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Brainstorming Skills Training




This one day Public Brainstorming Course comprises a dynamic and fast moving day in an exploration of a wide variety of brainstorming techniques and is ideal for anyone looking to expand their problem solving skills and their creativity.
If you want to become more productive with your ideas or simply add to your existing ideas-generating tool box this course is for you.
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From Alan Mars
Alexander Technique individual sessions in Brighton & Hove, East Sussex, BN3
... can include difficulties with movement, joint and muscle problems, back, neck or shoulder pain, RSI, breathing or vocal difficulties problems and stress-related conditions. Changing the way you carry yourself can address the underlying cause of many such problems. Alexander Technique teachers use a combination of gentle manual guidance and verbal coaching to help their pupils bring about
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From Learning Technologies, Inc.
Team Building, Outdoor & Indoor



...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
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Building a Strong Team



...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
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From LodeStar Institute
Lean Six Sigma Yellow Belt Training










... The Yellow Belt is needed to gather data, participate in problem solving, and add their expertise to the exploration process. A Yellow Belt typically has a basic knowledge of Lean and Six Sigma, and is often responsible for the development of process maps to support Six Sigma projects. A Yellow Belt participates as a core team member or subject matter expert on projects.
In addition,
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From Simons-White & Associates, Inc.
Process Failure Mode Effects Analysis PFMEA


Session Information
Session Date: July 31, 2008
Start time: 1:00 pm EDT
Duration: 2.5 hours
Session Fee: $250 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Process Failure Mode & Effects Analysis (PFMEA)
This seminar will introduce the topic of (PFMEA) and provide guidelines in the application of a very powerful
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Problem Solving




...Problem Solving
In todaya s business environment, finding the root cause of a problem is often a very difficult task. While a single individual might sometimes be able to solve certain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This seminar focuses on a structured eight-step methodology used to find root causes and determine how to
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Mistake Proofing



...g and why we need it.
Apply mistake proofing to current problems
List Major types of errors and their causes
Differentiate between different types of inspection
Outline the different phases of product development and when mistake proofing should be addressed
Outline the levels of Mistake Proofing
Discuss how mistake proofing connects with other quality tools
APQP
FMEA
Problem
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Process Mapping


...can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map to analyze and improve processes.
Course Objectives:
Participants
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From Learning Technologies, Inc.
Myers Briggs Type Indicator



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
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Problem Solving and Decision Making



...problem-solving decision-making programs focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate
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DiSC - Personality Assessment



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
Team Building, Outdoor & Indoor



...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
more...
Team Building, Outdoor & Indoor



...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
more...
Team Building, Outdoor & Indoor



...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
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From Method Park America Inc
Webinar Risk Management for Systems Engineering with Tim Kasse
Why is Risk Management so important today? Risk Management facilitates a closer look at project strategy and increases project buy-in. It creates a shared product vision and encourages everyone on the project to think of alternative approaches to problem solving, determine back up plans in the event of problems and even prevent problems "before" they occur. It gives responsibility and authority
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From Vyomlabs Pvt. Ltd.
Accredited ITIL V2 Foundations

...uction
* Service Desk & Incident Management
* Problem Management
* Configuration Management
* Change Management
* Release Management
* Service Level Management
* Availability Management
* Capacity Management
* Business Continuity and IT Service Continuity Management
* Financial Management for IT Services
Vyom Labs conducts ITIL V2
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From mindXCEL Consultancy
Project Management with NLP
Project Management is the discipline of planning, organizing, and managing resources to bring about the successful completion of specific project goals.
It is a defined set of activities that uses resources (money, people, materials, energy, space, communication, motivation, etc.) to achieve the project goals.
Despite the sophisticated tools that have been developed over many years, still many
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From Contacts Plus
Problem solving and decision making

...You'll explore a structured way to approach and dismantle problems, and you'll learn to clarify problems in terms of objectives and issues.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understand Effective Problem Solving definition.
Learn Effective problem solving process
Recognize Effective Problem Solving Strategy
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Discipline Management

...problem facing corporate. In this course you will get your hand on the causes and solutions to beneficial discipline management.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understand the purpose and reasons for implementing the companya s disciplinary procedure.
Know the common dos and dona ts in implementing
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Customers types and behavior
Dealing with customer are one of the most important things we have to know and show , it is a very well skill that few have . At this section we will know all what customer are all about.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
We will know the types of customers.
We will know the color of customer as in mind set.
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From Nursing Unlimited Incorporated
Domestic Violence

...e death, serious injury or persistent mental and physical problems. The role of healthcare professionals is to be fully informed, clear in understanding the destructive nature of domestic violence and available over time to facilitate change. This course meets the mandate of the Florida legislature requiring training on domestic violence, and follows the curriculum guidelines of the Florida
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From H2 Training & Consultancy Ltd
Minute Taking


...trainer helped lots with confidence, which is a lot of my problem. Also gave me various options and ways of capturing info."
"The course met all my needs it gave good hints and tips that will improve my minutes."
"Being self-taught surprised me how much I already do correctly but I still picked up lots of good tips for minutes especially more formal meetings."
Please email us to request
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From The Java Architect
Business Systems Analysis for Object Oriented Projects with UML



...ct-oriented developers with concise specifications of the problem domain within which a software solution will be constructed. Students will learn the power of the Unified Modeling Language version 2 (UML 2) for expressing business concepts and project goals using object-oriented models, to prepare for either in-house, or out-sourced, technical design and implementation. Extensive hands-on
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From YRisk Consulting & Lending Academy
Credit Analysis - Techniques and Applications

...tion of credit analysis to specific situations, including problem loans, banks, insurance companies and project finance.
Learning Takeaways:
> be able to complete a full financial statement and cash flow projection by hand
> learn the techniques of cash flow projection, looking at the significance of cash flow ratios and the use of sensitivity analysis
> gain an overview of
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From SETTEC
Maximizing Innovation And Problem Solving

The Objective of this course is to familiarize the trainees with innovative thinking and how to practically think about solutions for the normal and stressful problems & challenges.
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Management Supervision & Decision Making

The objective of this intensive course is to provide participants with technical knowledge and practical training on the methodologies and tools of Management and Decision Making
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Managing Time & Surviving Stress

The objective of this time management seminar is to get people to know how to ultimately use their time, proper balance their business and personal life, and realize how to survive stress. In this seminar you will learn:
* Working fewer hours with greater results.
* Understanding how to contain and manage your stress.
* Increasing your productivity.
* Identifying priorities.
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Logistics Management

More and more organizations worldwide want to develop products for global markets. At the same Time, they need to source material globally to be competitive.
One of today's trends to solve this problem is outsourcing logistics or using third-party logistics (3PL) to manage complex distribution requirements.
Organizations have developed strategic alliances with 3PL companies all over the
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From World Class Productivity Inc
Hands-on Microsoft Project

...have found the key to maintaining a focus on practice and problem-solving using our unique instructional methodology. Participants get plenty of hands-on practice and decision-making practice with minimal routine input of project data. After the course, participants take home a data CD containing all data files. The CD, together with the workbook which contains very detailed step-by-step
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From The Training AdvantEdge
Getting Boomers, Gen Xers, and Gen Yers to Work Together




There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.
This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of
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From Dale Carnegie Training of Ohio and Indiana
The Dale Carnegie Course on Effective Communications and Human Relations


... better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Dale Carnegie Training research has identified key attributes that distinguish top
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From SmartStorming - Advanced Training in Innovative Thinking
3-D Ideation Intensive





This dynamic 1-day workshop will introduce your group to a radical new approach to idea generation, one that will dramatically increase its output of fresh, innovative thinking. The 3-D Ideation Intensive is designed to ignite enthusiasm, eliminate arbitrary assumptions or limiting beliefs that hinder idea generation, make it possible for participants to approach challenges from fresh
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From Meirc Training and Consulting
Creative Problem Solving and Decision Making - Interpersonal Skills


Apply logical and creative approaches to solving problems and making decisions.
Use traditional and creative tools for identifying causes and generating solutions.
Analyze and solve actual problems facing them at work.
more...
Six Sigma Quality Applications for Business Growth and Productivity



By the end of the program, participants will be able to:
Define and understand Six Sigma and why it is necessary to sustain business improvement.
Understand and apply the DMAIC problem solving method.
Understand the role of Six Sigma in customer service and continual improvement.
Implement and deploy Six Sigma.
Understand organization readiness.
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Supervisory Skills - Leadership and Management




Comprehend the scope, nature and responsibility of the supervision/ management role and the demands this role places on them.
Acquire an understanding of their role as leaders/ motivators, team builders and good communicators, and how these skills impact effective supervision.
Practice professional techniques in providing positive discipline and feedback.
Use different thinking skills and
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Key Managerial Skills for New Managers and Supervisors - Management




By the end of the program, participants will be able to:
Discover their role as new managers or supervisors.
Apply different leadership styles to successfully lead and motivate their employees.
Learn how attitudes and personality types affect team performance.
Understand key components of Emotional Intelligence (EI)
Empower employees through delegation.
Understand how to successfully deal
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Management Skills and Techniques - Engineers




By the end of the program, participants will be able to:
Understand the management functions of planning, organizing, directing and controlling in a team-building manner.
Run an effective work schedule that will increase the productivity.
Learn how to coordinate, delegate, and communicate with others to achieve the desired goals.
Find out how to creatively manage problem solving and
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Meirc Training Dubai: The Distance Manager, Managing Offsite Employees





Objectives:
By the end of the management training program, participants will be able to:
Enhance their cross cultural understanding and successfully manage in a virtual environment.
Build trust with team members.
Differentiate between virtual and remote teams and adapt their leadership skills.
Learn new technologies to support virtual teams.
Reinforce and upgrade their team leadership.
Build
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Six Sigma Fundamentals
' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in
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Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
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Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
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Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
more...
Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
more...
From Sapphire Training & Consulting, LLC
Attendance & Your Career
Do you have poor attendance? Does your boss consider your attendance a problem? Are you managing someone and want them to hear about the importance of good attendance from someone else? If you or the person you manage has attendance problems, this webinar is a must. Attendance at work is essential to the success and morale of any workgroup, and poor attendance can be turned around if it is
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From Ultramatics India Private LImited
IBM Tivoli Storage Manager 532 Administration for Windows version 6 is also available)
IBM Tivoli Storage Manager 5. 3. 2 Administration for Windows
Duration: 5 Days Delivery method: Classroom
Language: English
Course description
This course is designed to provide in-depth administration training with IBM Tivoli Storage Manager 5. 3. 2 Extended Edition, at a skill level that is beyond the Implementation course. Through the use of reporting tools, administrators will be able
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IBM WebSphere Application Server V6.0 Administration




...formation about server and application components
?{ Use problem determination tools and log files to troubleshoot problems
**** TOPICS ****
?{ WebSphere product family overview
?{ Architectural overview of Express and Base
?{ Architectural overview of Network Deployment
?{ WebSphere Application Server installation
?{ Exercise: WebSphere Application Server installation
?{ Exercise:
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From Trainers 'n' Mentors
MS Project
... in Project Management
3. To imbibe in you the power and problem solving features of this tool and how to use them
4. Tricks and tips to keep you way ahead of others
5. Handling multiple and complicated projects
6. Making the project follow your schedule and not vice versa.
Course Outline
MS Project - Your dashboard for project management
Day1
1. A brief session to discuss
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From Wise Ltd.
SQL Server 2005 Integration Services SSIS Fundamentals
This presentation provides detailed treatment of the following SQL Server 2005 Integration Services (SSIS) topics:
- Creating and managing SSIS packages
- Connecting to, querying and transforming disparate data sources
- Scripting
- Business Intelligence and data warehousing considerations
- Event handling
- SSIS problem determination
- And the like.
Prerequisites: At least six (6)
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From Honig IdeaGuides
Meeting Facilitation Retreat Strategic Planning etc


Looking for a facilitator for your next retreat or meeting? We will guide and facilitate your executives, managers, department or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate...
Strategic Planning
Strategic Visioning & Planning
Establish Values/ Mission/ Vision
Project
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Finding the Solution Problem Solving and Decision Making





...ols and processes to find the right solutions to most any problem or situation.
Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps:
Focusing - Define, prioritize, focus and analyze problems.
Idea Generating
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From Resources Unlimited
Lateral Thinking from Edward de Bono

...ral Thinking will teach you how to think creatively, turn problems into opportunities, find alternative solutions, & dramatically increase your number of new and practical ideas using unconventional thinking techniques normally untapped by our usual ways of thinking.
Who needs Lateral Thinking?
Not only people who devise strategy or work in R & D, but anyone who wants a disciplined
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Six Thinking Hats from Edward de Bono


Dr. Edward de Bono's Six Thinking Hats is a fast-paced, practical, and interactive course. The measurable results include shorter meetings, thorough decisions, better communication, and easier problem resolution.
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From EFT Essex
AAMET EFT Level 2 Take Your Skills to the Next Level



...!
Topics covered include:
Tuning in to the problem
Creating powerful statements
Psychological Reversal
Negative emotions and beliefs
Emotional aspects of physical issues
Phobias and addictions
Tearless Trauma Technique
The Movie Technique
Borrowing Benefits
Working in groups and on the phone
Suggestions for marketing yourself and your
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From Global Innovative Campus
Theory and Practice of Nutrient Removal
Description
Operators, engineers, designers and managers involved with wastewater treatment plants aim for a thorough understanding of biological treatment processes in order to achieve the expected performance. The course stresses the understanding the fundamentals and bridges the theoretical considerations with the practical aspects of operation.
Objective
To provide comprehensive
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From Resources Unlimited
DATT (Direct Attention Thinking Tools)

...tion Thinking Tools
Thinking Skills Decision Making Problem Solving
Dr. Edward de Bono's DATT gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. DATT will enable you to have a broad and inclusive viewpoint. The DATT tools create a framework for defining a situation. That framework will improve
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DATT (Direct Attention Thinking Tools) Certification


...Tools Certification
Thinking Skills Decision Making Problem Solving
Dr. Edward de Bono's DATT gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. DATT will enable you to have a broad and inclusive viewpoint. The DATT tools create a framework for defining a situation. That framework will improve
more...
From The Training Clinic
FACILITATION SKILLS




Practice effective facilitation and group process skills. Identify the five stages of team development. Use listening skills, paraphrasing, asking basic and follow-up questions, how to form groups and achieve the learning objective efficiently. Applications for this workshop are in TQM facilitation and problem solving sessions for new and continuing teams.
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Coaching and Counseling





...e or negative behavior that may result from an employee's problems that impact work. Successful interviewing and questioning techniques are stressed. Identifying subordinates mistakes, making suggestions, helping employees solve their own problems and guiding them through issues are included.
EXPECTED OUTCOMES
At the end of the training, the participant will be able to:
1.
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From Global Technical Training - South Africa
Under standing Boiler Tube Failures part 1

Boiler tube failures are the leading cause of steam plant non-reliability.
A tube failure may cause a forced outage, usually at the most inopportune time.
The outage results in lost production and lost revenue.
A reduction in the frequency of tube failures can be achieved by understanding the root cause of the failure and taking steps to eliminate the problem. How can you focus these efforts?
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From Carpenter Group LLC
Root Cause Analysis


...ng, and is the result of trying to fix the effects of the problem rather than the problem itself. Using the root cause analysis techniques from this seminar you will begin to understand the relationship between cause and effect. Plus you'll learn to identify the true root cause! Only by identifying the true root cause can you even begin to hope the problem will go away.
In our interactive,
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From Create-Learning
Team Building Program Accountability and Team Cohesion


...Problem:
Your team is suffering from a lack of team cohesion and accountability of actions (be they positive or negative).
While needing for a strong team sense of togetherness and remaining safe while involved in emergencies, the team has a challenging time admitting faults, holding others accountable and themselves accountable for actions that are damaging the team.
This lack of
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From Data-Scribe (r)
Nonprofit Web Site Bootcamp 2009



This bootcamp is designed for nonprofit executive directors, marketing and communications staff, administrative staff, or others who are or will be responsible for the organization's Web site. We use two popular open source content management systems (CMS), Drupal and Joomla!, that don't require technical expertise.
The bootcamp is led by at least two Data-Scribe instructors who are Web
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From Technology Ed
Leading Teams



...for each phase of group development
Apply collaborative problem-solving and decision-making techniques
Make the most of different styles of behavior
Evaluate team/ group performance
Recommended Prerequisites
No previous experience or coursework required.
Assessment
Students will be assigned 5 assignments, and 1 final project.
Syllabus
Lesson 1- Leadership Styles
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From Create-Learning
Team Building and Workforce Development, Buffalo NY, Indoors or Outdoors




The focus of this high energy program is improving Team Effectiveness. Skills addressed include: communication, creative problem solving, trust, team decision making, individual vs. team goals, accountability, planning with the end result in mind, leadership, taking positive risks, building a team attitude and a team-friendly environment in the work place.
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From Software Testing Support, Inc
Certified Software Tester (CST) - Instructor-Led (US, India, other countries)
...ration is placed on preparing test plans, test cases, and problem reporting, as well as maintaining processes and methods. Each program offers a professional certification.
If you are exploring new career opportunities or want to stay current in your field, certification programs can provide focused career training and skill development for working professionals, and recent college
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Certified Software Tester (CST) - Instructor-Led (US, India, other countries)




...ration is placed on preparing test plans, test cases, and problem reporting, as well as maintaining processes and methods. Each program offers a professional certification.
If you are exploring new career opportunities or want to stay current in your field, certification programs can provide focused career training and skill development for working professionals, and recent college
more...
From Emma James NLP Training
Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct



...it for personal & business success and growth, overcoming problems, confidence, assertiveness and so much more.
Each class is kept to 10 people and you will get personal attention throughout the entire course to see that your goals are realised including one to one work with me.
A warm bond with like minded people is also the aim to give you a safe environment to make the changes you want
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From Illumine Training
Stress Management
Stress management and maximising staff or employee engagement are vitally important for the long term success of any organisation. Stress is a natural part of our working lives and is only a problem when we become unable to cope. Most of us welcome the opportunity to be challenged in our work, to be engaged in what we are doing - to be motivated and fulfilled. However it is easy to cross the
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Creativity for Logical Thinkers - The Illumination Workshop
...ining with the opportunity for team building.
-Enhance problem solving skills.
-Augment strong logical and analytical thinking with techniques to improve creative thinking.
-Individual coaching by the course facilitator on how to use techniques in the workplace, individually and when facilitating others.
-Confidence booster, being able to have faith in your own ideas so they are easily
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From Taylor Performance Solutions, Inc.
Professional Customer Service Skills
...s help businesses:
Increase first point of contact problem resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction to reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill
more...
From Last Minute Training
Negotiating for Results - comphelp
This workshop will give participants confidence when negotiating with both internal & external clients. It also includes techniques to promote effective communications & to turn face-to-face confrontation into side-by-side problem solving.
more...
IPSR - ITIL Practitioner Support and Restore
This new program replaces the individual Service Desk / Incident management & Problem Management Practitioner courses. It focuses on the implementation, management, & optimization of integrated processes required for achieving Service & Support.
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Dealing with Difficult People Conflict Resolution- EMPOWER
Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana t deal with the difficult people in their lives. This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can
more...
From WESLI - Wisconsin English as a Second Language Institute
Communicating Effectively with Non-Native Speakers of English



...nversations with those learning English, leading to fewer problems in the workplace.
WORKSHOP GOALS
* To understand typical communication problems of non-native speakers of English.
* To learn how to clarify when speaking and giving directions.
* To correct errors effectively, leading to clearer pronunciation and grammar.
* To discuss and problem-solve existing communication
more...
From Last Minute Training
Analytical Thinking
Description:
This workshop addresses the needs of individuals who assess data to make sound recommendations. Ideal for individuals who want to:
Understand and retell the "big picture and story" when reviewing seemingly unrelated material. Make connections throughout the data.
Search through detailed information and make informed assumptions and sound judgments.
Assess and identify
more...
Analysis and Problem Solving for Consultants 2 day course
Target audience:
This course is designed for project managers, business analysts, IT professionals, engineers and others in technical roles who are either seeking to become practitioner technical consultants, or who wish to become more consultative in their work with their internal or external clients.
Course Synopsis:
From a client's perspective, the primary responsibility of a consultant
more...
Problem Solving and Creative Sales Solutions
This workshop will enable the participants to develop the art of divergent thinking, use various states of consciousness to their advantage and understand how to use the three different ways of thinking to understand people.
more...
Dealing with Difficult People
...lity management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana t deal with the difficult people in their lives. This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your
more...
Developing High Performance Teams
...ften depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop
more...
Building Cross Function Teams For Personal and Team Excellence
Participants who complete this workshop will:
Learn the nature of a team and its purpose.
Define the team's mission and objectives, while identifying procedures that support the team's goal.
Work with others from different disciplines to build mutual esteem and trust.
Explore clarity and problem solving tools including, Goal Setting,
more...
From DW Associates Pte Ltd
Managing Customers Relationship through customization and personalization



...vative, familiar, and easy to explain.
This is a major problem with customization. When you rely on people telling you what they want, they often don't really know. The vast majority of people won't even bother to tell you.
In the few cases where they do bother, they'll often provide an incomplete or inaccurate description of their preferences. If you rely solely on this data, you'll
more...
From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days
...arn effective communications skills, active listening and problem solving skills which is immediately transferable to daily work. Participants will learn the best format for quick problem resolution in a team environment. Gathering information in an orderly manner promotes confidence in agents to resolve issues, builds cooperation in the group and fosters customer confidence. A positive
more...
Negotiating for Results
Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as
more...
Conflict Resolution Negotiating Win-Wins
...problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see.
Participants will gain confidence in their ability to confront issues and reach
more...
Builders Liens How to Avoid the Perils and Minimize the Risk
...n uninterrupted project execution. None of them want any problem with the Buildersa Lien Act, trust funds, and bonds. Consultants and financiers, the other two stakeholders in projects, also want projects flowing smoothly from start to completion. This seminar focuses on processing and monitoring payments on construction projects in the interest of smooth execution.
After Participating
more...
Critical Elements of Customer Service
This workshop is for any employee who deals with external customers or who serves those who do. The a Service Edgea is what keeps customers coming back to do business with you. Many customer decisions are based on how well they were treated by your front-line personnel. Does the customer feel valued? Are your staff members able to respond to customer requests and needs quickly? Is your staff
more...
Business Analysis Essentials
... will learn valuable approaches to determine the business problem, root cause identification, solution definition strategy, business case preparation, requirements gathering and documentation, quality management and developing implementation timelines.
This course is consistent with the body of knowledge developed by the International Institute of Business Analysis (IIBA). It is also
more...
Problem Solving and Decision Making Skills
...course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions:
* Solving Problems
* Brainstorming
* Metaplan
* Your Mind is Better than You Think!
* The Fishbone Diagram
* Force-Field Analysis
* The Six Thinking Hats
more...
Decisiveness with Distinction Decision Making and Problem Solving
Participants who complete this workshop will:
Determine own level of clarity.
Understand the need for effective goal setting and achievement.
Implement the principles necessary to make objective, team consensus decisions.
Identify own position on personal integrity and fairness.
more...
Building Cross Functional Teams for Personal and Team Excellence
Participants who complete this workshop will:
Learn the nature of a team and its purpose.
Define the team's mission and objectives, while identifying procedures that support the team's goal.
Work with others from different disciplines to build mutual esteem and trust.
Explore clarity and problem solving tools including, Goal Setting,
more...
From Kgguruji.com
Leadership and Team Building
Program helps managers and owenrs to learn easy and transferable leadership skills to lead and coach their teams.Participant will aquire public speaking skills, ability to readn and understand the way people think and act, develop ability to empower others, improve relationships with difficult people and manage conflicts, generate more creative ideas from team, transform work environment and
more...
From Last Minute Training
ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3
Location: Ottawa Date: 2008-03-31
List Price: $2495 Offered Price: $1996.00
Seats Available: 2
This course focuses on implementing ITSM metrics to help manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency,
more...
ITIL Foundation Certification

...s
Incident management
Problem management
Release management
Change management
Configuration management
o Review
* Day two
o Technical, tactical, and strategic view
o IT Service Delivery
Service level management
Financial management
more...
From Amplios Academy
Customer Relationship Management 1 Day
Training objectives
The purpose of this seminar is to:
> Communicate the concepts of customer Relationship Management (CRM)
> Equip the participants with fundamental CRM development and management skills
> Explain how to assess the best approach to CRM design and implementation in different organizations
Training method
The training method involves:
> Description of the theory
>
more...
Leadership 1 Day



Training objectives
The purpose of this seminar is to:
> Communicate the importance of leadership development in the corporate world
> Equip the participants with fundamental leadership development skills
> Explain how to assess the leadership development requirements for different types of organization
Training method
The training method involves:
> Description of the theory
>
more...
Innovation Techniques Workshop 1 Day



Training objectives
The purpose of this seminar is to:
> Communicate the importance of innovation in corporate survival
> Equip the participants with fundamental innovation skills
> Explain how to assess the typical innovation skills required by different organizations
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case studies
more...
From Hands On Technology Transfer, Inc.
Object Oriented Analysis & Design with UML
...uding the application of use case analysis, CRC analysis, problem domain analysis, activity diagramming, interaction diagramming, and class diagramming. The Unified Modeling Language (UML) is presented in detail and is used in the exercises and case studies. Practical aspects of project management and implementation are presented from the perspective of experienced object system designers.
more...
From Future Media Concepts
SoftimageXSI
This course provides a thorough introduction to the features of Softimage's XSI system. The session covers a wide variety of concepts and functions of this state of the art non-linear animation tool. Sessions are divided into instructor-led lectures, demonstrations, and hands-on practice modules which stress a creative, problem-solving approach.
more...
Leopard 401 Mac OS X Advanced System Administration v105
...nto Mac OS X and Mac OS X Server. They also gain valuable problem-solving experience by using proven and effective troubleshooting methodologies.
The course approaches system administration from a task-based perspective, focusing on practical examples in a relevant context to reinforce the learning process. These tasks are organized into several key knowledge domains: implementation,
more...
From Repario Ltd
The Ultimate Hunt


Get your people out of the venue, learn about the area, about each other and about themselves.
Part Scavenger Hunt, part adventure learning, part community-based philanthropic team building, The Ultimate Hunt is designed to challenge and inspire participants.
Small teams will have to use all of their collective skills in problem solving, critical thinking, clear communication, collaboration
more...
From Karen Denega Training & Coaching
Enhancing My Effectiveness Using MINDEX Thinking Styles


...nowledge, organize our thoughts, form our opinions, solve problems, make decisions, plan, and express ourself to others.
The Mindex Thinking Style Profile enables a person to better understand his or her primary patterns of thought. Based on a combination of accepted theories of brain research and practical experience, the Mindex profile has become a powerful tool for transformation. Created
more...
From BodhiH Training Solutions
Decision making skills and Problem solving skills
...r cities across South India
Decision making skills and Problem solving skills
Decision making skills and Problem solving skills, a one-day program, introduces decision making process for making effective decisions using evaluation criteria that determine the option that offers the best value. Each stage of the decision-making process is discussed and tools to aid in decision-making are
more...
corporate training in bangalore chennai coimbatore ernakulam mysore hyderabad and other cities across south india
...ommunication and Presentation Skills
Decision Making and Problem Solving Skills
Negotiation Skills
Time Management
Leadership and Management Skills
Personal Leadership and Result Orientation
Professional Selling Skills
Advanced Selling Skills
Channel Management
Key Account Management
Work-life balance
Assertive Skills
Positive Mental Attitude
Business Etiquette
Communication
more...
Leadership Training Middle and Senior level managers
...anagers)
Course Content:
a Strategic planning and problem solving
a Decision making
a Business awareness
a Networking for business success
a Corporate etiquette
a Succession planning
a Rewards and Motivation strategies
a Developing corporate culture
a Conflict management
a Emotional intelligence
All our corporate training programs are customized to the
more...
Self Esteem and Confidence Building Training
...Training
Imagine the plight of a boy who had a hearing problem and so could not understand teachera s instructions well. He was labelled a mentally weak child, who had no brains for studies and was thrown out of the school! This child was none other than the great Thomas Alva Edison. Now would you agree with the school that he was dumb? How is it possible, then, for a dumb child to patent
more...
HR Training for HR department Staffs
...ure
a Counseling and mentoring employees
a Creative problem-solving
All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
more...
From Termark Technical Institute
Electricity 101
...afety, Magnetic Fields and how the work; Ohm's Law with
problem solving; Understanding what are electrical circuits; Batteries, Resistance and Resistors; Inductance,
Capacitors and Diodes; Series and Parallel Circuits; Conductors; Transformers; Wiring and Soldering
Techniques; Wire Sizing; Conduit Sizing and Installation Methods; How to use the different features of a
multimeter; How to
more...
From The Leadership & Management Training Company Limited
ILM Level 3 Award in Management
...edge.
UNITS COVERED:
a Analysing Information
a Problem Solving Skills
a Using Information for Decisions
a Interpersonal Skills
a Organising and Delegating
a Assessing Performance
a Motivation
a Giving and Receiving Feedback
a Resolving Conflict
DATES: Every Thursday for Six weeks starting: 8th January 2009
VENUE: Sutton Bassett (Near Market
more...
From Ripple Training
Root Cause Analysis
... Staff Personnel Involved with Finding the Real Causes of Problems.
Root Cause Analysis (RCA) is trying to understand why something went wrong. It identifies the basic source or origin of the problem so that recurrence of the problem may be prevented. RCA provides a methodology for investigating, categorising and eliminating root causes of incidents whether these are safety, quality,
more...
From ITSM Academy
ITIL V3 Lifecycle Course Service Operation - Accredited
... Management and service restoration, Request Fulfillment, Problem Management and root cause analysis, Access Management. We also cover the fundamental aspects of communication and stakeholder management, organization of Service Desk, Technical Management, and Application Management and the use of underpinning tools and technologies.
Embedded into the three (3) day Service Operation course
more...
ITIL V3 Capability Course OSA - Operational Support and Analysis
...Management
- Request Fulfillment
- Access Management
- Problem Management
- Service Desk
- Technical Management
- IT Operations Management
- Application Management
Embedded into the OSA course is our unique virtualization, Living the Lifecycle . Woven through all of ITSM Academy's ITIL V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a
more...
From Multi-Media Publications Inc
The Agile Planning Game Rapid Estimating and Scheduling for High-Change Projects

...s analysis?
While there are several solutions to this problem, the most popular is called The Agile Planning Game. This technique brings together a whole multi-disciplinary team and builds a consensus on a set of estimates. The Agile Planning Game is specifically designed to avoid the problem of "group think" -- where minority opinions are withheld to avoid criticism or due to a lack of
more...
From TeamBuilding Blocks
Critical Thinking
A hands-on, interactive approach to critical thinking. The participants will learn key componenets of critical thinking and then immediately practice these principles of this newly acquired knowledge. Edward De Bono's Six Thinking Hats curriculum will be utilized in addition to a series of hands-on, interactive activities specific to Critical Thinking.
more...
Team building



Hands-on, interactive, experientially based approach. Participants will immediately put into practice the key team building concepts that they've learned through a series of interactive activities. All of our training is guaranteed to improve workplace collaboration and productivity or you do not pay. Training can be conducted at your site or at the Four Mounds Inn & Conference Center in Dubuque,
more...
From Treeline Training, Inc.
Conflict Resolution
This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures
more...
From The Ryan Group
Purchasing Negotiations

... results-driven and fast-paced program that develops your Problem Solving Negotiation Skills to handle those recurring negotiations that occur daily in your personal and professional lives, builds your Interpersonal Techniques to better influence those around you, provides you the tools to ensure you are a Subject-Matter-Expert in your field(s) and finally teaches you a formal process to
more...
Acquiring a Problem-Solving Mindset


...erations can now learn to acquire a critically acclaimed 'Problem Solving Mindset' necessary to challenge the status quo and proactively explore for improved ways to conduct
your business negotiations, resolve conflicts, retain and disseminate knowledge, encourage risk-taking and achieve more creative solutions when confronted with problems/ opportunities.
The objectives of this Workshop
more...
From Centre for Creative Thinking
Conflict Management
Working with people had never been easy. For organizations to continue to perform well and meet their stakeholdersa expectations, employees at all levels need to bring out the best from the people they manage. Unfortunately in the process of getting things done, we have to deal with conflicts as well. Conflict is inevitable in work life. Each of us needs to master the critical skills so that we
more...
Enhancing Your Coaching Skills
...earning needs. They will be asked to identify common work problems they face in their day-to-day operations. The information will be incorporated as role plays and discussion points. This is a problem centered learning workshop that is designed to let the managers/ supervisors take the skills acquired during the workshop to the actual workplace. The emphasis is on learning outcomes of skills
more...
From The Ryan Group
Sales Negotiations

... results-driven and fast-paced program that develops your Problem Solving Negotiation Skills so that you can work with your customers in devising creative solutions for their problems and/ or needs; builds your Questioning Techniques to improve the overall communication process... making your job easier of selling the value-added benefits of your product/ service; provides you the tools to
more...
From Treeline Training, Inc.
Positive Approaches to Resolving Performance and Conduct Problems
In this program you will learn how to define and identify problem employees or non-performers and then create a plan that will encourage employee buy-in and carry out a disciplinary session that will work for both you and your employees
more...
From iQrate Consulting Services
Design Patterns
...urse Overview: Patterns are a recent software engineering problem-solving discipline that emerged from the object-oriented community. Design patterns are recurring solutions to software design problems you find again and again in real-world application development. Patterns are about design and interaction of objects, as well as providing a communication platform concerning elegant, reusable
more...
From Asktenali.com
Soft Skills Training


... Environment)
Goal Setting/Motivation/
Decision Making (Problem Solving Techniques)
Creativity
Developing Self Esteem and Self Confidence
Self Awareness & Motivation
Communication for Professional Effectiveness
Structure and Process of Communication
Verbal and Non Verbal Communication
Understanding English as a Communication Language
Listening and Understanding
Questioning
more...
Effective Leadership




This highly interactive workshop explores Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities and discuss team stages, communication, conflicts, roles and motivation.
Workshop Information
The workshop is intended to be provided in a Workshop format. A variety of practical examples and case studies will also be
more...
Developing Soft skills through Activities



... Environment)
Goal Setting/Motivation/
Decision Making (Problem Solving Techniques)
Creativity
Developing Self Esteem and Self Confidence
Self Awareness & Motivation
Communication for Professional Effectiveness
Structure and Process of Communication
Verbal and Non Verbal Communication
Understanding English as a Communication Language
Listening and Understanding
Questioning
more...
Personality Development


The Workshop covers the following inputs.
Understanding Self, Role & Environment
Goal Setting & Achievement
Motivation
Decision Making
Problem Solving Techniques
Creativity
Developing Self Esteem and Self Confidence
Self Motivation Techniques
IPR Skills
Motivating others
Stress, Fear and Crisis management
Health and Happiness
more...
From JMC Consulting Sdn. Bhd.
Leadership workshop




Leadership is a habit. It is a choice made by individuals who wants to make a difference in the lives of others. It is a people-skill, developed so well, that one is unconscious about it. It is a skill that is so critical and yet so lacking in many organization that the future growth and competitiveness of these organizations hinges on how well their managers develop and sharpen them. Leadership
more...
From Asktenali.com
Team Building



Asktenali.com - HRD Trainers and Consultants offers full-day and multi-day team building workshops. All of our corporate team building activities are interactive, full of adventure and emphasize business applications. We make your event fun, memorable and - most importantly - results oriented.
Workshop Content
This highly interactive workshop explores Leadership attributes and behaviors as
more...
A Transformational Workshop on Leadership,Effective Communication, Team Building, Motivation and Time Management by S.Swaminath





... Environment)
Goal Setting/Motivation/
Decision Making (Problem Solving Techniques)
Creativity
Developing Self Esteem and Self Confidence
Self Awareness & Motivation
Communication for Professional Effectiveness
Structure and Process of Communication
Verbal and Non Verbal Communication
Understanding English as a Communication Language
Listening and Understanding
Questioning
more...
From Greater Dallas LifeSkills & Anger Management Group
Duval County LifeSkills & Anger Management Group

...ce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger
more...
Cook County Lifeskills & Anger Management Group


...ce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger
more...
Collin County LifeSkills & Anger Management Group

...ce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger
more...
Greater Atlanta LifeSkills & Anger Management Group


...ce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger
more...
Fulton County LifeSkills & Anger Management Group


...ce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger
more...
Orlando Lifeskills & Anger Management Group

...ce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger
more...
From Advanced Services & Lifeskills
Teen On Track Program



If your teen seems to be out-of-control, using drugs, skipping school, being promiscuous, or if they seem to be excessively angry then we can help. Our teen challenge program is just the thing that will help your teen find the root of their problem and teach them the proper way to deal with them.
more...
From Paradigm Shift Outsourcing Solutions Pvt Ltd
Development Programs
Paradigm Shift focusses on three core areas:
Self Development Programs (SDP)
Managerial development Programs (MDP)
Leadership Develoment Programs (LDP)
The above training interventions can be offered as an entire package or as individual programs. Customization is a must for all training interventions. We, as a matter of protocol, conduct pre and post training evaluations. A report will be
more...
From Youth Change
SeattleTacoma Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample
more...
Portland Oregon Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
From EGS Computers India Private Limited
Geometric Dimensioning and Tolerancing GD T Training
Training on GD & T based on ASME Y 14. 5 is taught to address Drawing development to convey design specifications towards Fit, Form and Functional Requirements.
Course is conducted based on Practical Applications and relevance to Industrial requirements.
Companies trained by EGS India include Automotive, Power & Process, Medical, Consumer Goods, Machine tool among others.
5-day Course
more...
From Leaders Workshop
Winning at Workplace











...rs, leads to creative and effective approaches to solving problems and getting work done.
Research shows that good interpersonal skills are essential for everyone. Our program, a Winning at the Workplacea helps participants establish that essential human connection with their co-workers that can revitalize their relationships and maximize their productivity.
Therefore, people who
more...
From Youth Change
Kansas City, MO - Breakthrough Strategies to Teach and Counsel Troubled Youth
April 23 - 24, 2009
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
May 8-9, 2009:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.
more...
Portland, OR - Breakthrough Strategies to Teach and Counsel Troubled Youth
October 8-9, 2009:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Seattle WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free
more...
From Personal Mastery Training and Consulting Solutions
PROFESSIONAL FACILITATION SERVICES
We do facilitation in business, strategy, organisational development (OD) and in consensus decision-making where we facilitate the process of designing and running a successful meeting.
Our facilitation concerns itself with all the tasks needed to run a productive and impartial meeting, workshop or team building event. Our facilitation serves the needs of any group who are meeting with a common
more...
From Rapid Progress Marketing and Modeling, LLC
Advanced Data Mining and Predictive Modeling for Internet and Direct Marketers



...tiple leading-edge algorithms needed for varying types of problem solving and how to prescribe them
* How to go from drowning in large quantities of correlated data items to downing them for extra points
* Ways to uncover important associations across varying groups of items and how to turn this into money
* Knowledge discovery methods you can use to understand categorical data drivers
more...
From Target Learning
Target Thinking - Inside and Outside the Box





...f this seminar will learn how to:
* Identify potential problems & conflicts at work, school & home
* Recognize and overcome barriers to creative thinking
* Turn old and new ideas into practical, real world solutions
* Think outside "the box" in any type of work environment
* Stimulate creative thinking in friends and co-workers
* Effectively communicate creative ideas
HOW IS THIS
more...
From PMS Information Systems
AS400 System Administartion
...system. Emphasis is on security, system availability, and problem determination technoques. You are also introduced to the architecture and terminology of the AS/ 400. Hands-on labs are provided to reinforce the lecture and practice the tasks.
Objectives
After completing this course, students should be able to:
Describe the features and functions of the AS/ 400
Defive
more...
From Pierson Requirements Group
Business Requirements Gathering and Writing Seminar using JAD Use Cases and UML


This 4-day seminar focuses on implementing the JAD requirements
gathering process, writing requirements and how to be an
effective facilitator. These are all required skills for the Business Analyst. The workshop provides an understanding of the project life cycle using Use Cases and UML and how to incorporate them into a repeatable process at your rganization. The seminar teaches the student
more...
From Kona CPR
Adult CPR and First Aid Class
Adult CPR and First Aid training in Kailua-Kona Hawaii
When: Friday July 4th starting at 10:00am
Where: Kailua-Kona
Length: 4-6 hours
Need Child and Infant training as well? No problem! We can do that too!
Certification is good for TWO years!
more...
From Youth Change
Phoenix AZ - Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample
more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample
more...
From Affinity IT Training, LLC
Introduction To Oracle 9i
This class will develop database-programming skills
using SQL and PL/SQL. Students will learn the Oracle9i architecture,
relational design concepts, simple and complex query skills, PL/SQL
programming skills, proper software engineering techniques for
database programming, Oracle problem solving, and performance tuning
skills.
Audience:Analysts, developers, designers, administrators, and managers
more...
Oracle 9i Server Performance Tuning
...
how to detect performance issues,
verify the performance problem, determine what to tune, understand the
ramifications of making changes, and then verify the results. Tuning Oracle
memory areas, contention and waits, physical I/O, checkpoints, undo segments,
temporary segments, archiving versus noarchiving, will be covered. Students will
learn how to work with different Oracle performance and
more...
From kssinfotech
CHIPLEVEL PC MOTHERBOARD REPAIR COURSE


...identification of mother boards,
Troubleshooting various problems related to mother baord like
1.No display
2.No sound
3.Heating of cpu
4. CPU Fan problems
5 Ram related problems
6. Bay or slots problems
7. CHip set problem
8. input out put ic problems]
9.NOrth & south bridge identicattion
10. Checking of tracks on the mother board
11.CHecking of various components like mosfet,bios, jumpers
more...
From Youth Change
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
April 17-18, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free
more...
The Problem Student Problem-Solver Workshops











...Problem Kids? Here's your Problem Student Problem-Solver Conference.
You name the problems and this workshop delivers hundreds of immediate,
problem-stopping answers. You will leave with innovative, more effective
strategies for school failure, truancy, dropping out, work refusal, violence,
delinquency, bad attitudes, depression and more. College credit and clock
hours available.
more...
From Spaces School of Interior Redesign
Interior Redesign/ Home Staging Certification Program

Spaces School of Interior Redesign and Decorating provides those wanting to start a career in Interior Decorating,Interior Redesign and Home Staging a Five Day Professional Certification Program that will teach you:
The Principles and Fundamentals of Interior Decorating
Essential concepts of Interior Redesign and Home
Staging, How to market and run your business effectively.
An Intensive,
more...
From PERCON The Strategic Interveners
Analytical skills



... the importance of analysing, to fulfill long term goals
Problem Solving and Decision Making
Explain an approach to problem solving
Avoid fallacies in reasoning
Explain the 6 functions of a decision making process
Recall the barriers to effective decision making
Group Decision Making
Recall characteristics of an effective group
Explain the advantages of group decision making
Explain
more...
From Wayne C. Parker and Associates
Sexual Harassment: It's About Respect
...problem in the workplace today than sexual harassment. And with the changing demographics of the workplace, with more gender and cultural diversity every year in our workforce, understanding the issue of sexual harassment is becoming much more important. This seminar, which can be done in a one day or two day format, focuses on the standards for respect in the workplace, recent Supreme Court
more...
Transforming Workplace Conflict
Learn to manage conflict by identifying conflicting personality styles in this dynamic one-day workshop. Discover the sources of conflict: differing perceptions of facts, methods, goals or values. And find out how to manage the conflict through strategies such as avoiding, smoothing, bargaining, forcing and problem solving.
more...
From Youth Change
Breakthrough Strategies to Teach and Counsel Troubled Youth







200 innovative new methods to turnaround troubled and problem youth.
more...
From Advanced Services & Lifeskills
Family Counseling



We feel that the family unit is the most important thing in life. We offer counseling to families that feel that they are not getting along as they should. Whether the problem is out of control teenagers or a problem with proper communication we will sit down with you as a family and identify the problem and find a solution.
more...
Individual counseling



We offer counseling to those who feel that they are going through things in life that they aren t equipped to handle. We help you asses what the problem is and we provide you with solutions.
more...
From Youth Change
Working with Troubled Girls








You can't use one-gender-fits-all methods with girls. Find out what to do instead.
more...
From Willingness To Change
Need Help for a Drug or Alcohol Problem We Can Help
We specialize in exceptionally effective and confidential addiction
treatment. Our clients are our priority, and everything we do has their
absolute best interest at heart. Many of our clients are professionals,
physicians, local business owners, and public figures. They come to us
because they know we will give them the best individual care possible, and
provide the utmost confidentiality
more...
From TrainSmart, Inc.
Getting Organized
...e chaos and manage all the a stuffa in your life!
The Problem
* Does your life feel chaotic most of the time?
* Is it difficult to find emails, keep track of voice mails and sort through the clutter on your
desktop?
* Are you confused by the many tools available to help you get organized?
Our Solution To Learn...
* The benefits of getting and keeping
more...
Organizational Skills Using A 5 Step System
...n overwhelming stress threatens their effectiveness.
The Problem
* Can you prioritize your work even when every project seems like it is the top priority?
* Do you stay calm and in control when everyone else in your organization is a putting out fires?"
* How much time do you waste each day looking for lost papers or managing interruptions?
Our Solution To Learn...
more...
Time Management Using Time Mastery Profile
... ability to work effectively within the environment.
The Problem
* How do we manage priorities when they are not our own?
* What is the most important time management function to improve my overall use of time?
* How does goal setting impact managing my day? Month? Year?
Our Solution To Learn...
* How to have a personal view of your job and the philosophy that is
more...
TimeSmart - Time Management Training
...nage ourselves and our use of time more effectively.
The Problem
* Too many interruptions
* Feeling that there is not enough a timea to get everything done
* Lack of planning and prioritizing
* Personal disorganization
Our Solution To Learn...
* How to assess their current time management habits
* The importance of setting goals and prioritizing
*
more...
Coaching For Performance
...the truth is above-average employees, on occasion, create problems; and they do want developmental and performance coaching.
Coaching for Performance focuses on developing the critical skills needed to coach employees who are meeting expectations to increased productivity and needed to coach employees who are not meeting expectations.
This is a highly interactive and practical
more...
How To Treat People
...becoming excellent managers of highperforming teams.
The Problem
* Managers not clear on the fundamentals of managing teams.
* Unmotivated or underperforming employees.
* Friction within the team or between teams.
* Managers taking on too much of the teama s work themselves.
* Lack of clear communication within the team or between team members.
* Poor
more...
Influencing Corporate Culture
...otional Intelligence and leadership skills to do so.
The Problem
* Do you have the skills to help your organization transform into one that is more productive, dynamic and able to respond quickly to market demands?
* Do you know how to get management and employees working together in a partnership to create a more successful business?
* Are you impacting your corporate culture
more...
Laws For Leaders
...ining in disparate treatment and disparate impact.
The Problem
- Do your supervisors understand discrimination laws such as harassment and hostile environment?
- s your organization currently non-union, but thinking about becoming unionized?
- Does your Human Resources department understand the legalities behind the FLSA?
- Do HR employees understand the process to work through
more...
Values Based Leadership
...am exercises to apply and remember items discussed
The Problem
- Lack of discussion and everyday application of your companya s values, mission and vision.
- Communication between management and individual contributors is empty and needed.
- Low moral and enthusiasm to exceed core corporate objectives.
Our Solution
To Learn...
- Skills in vertical and horizontal
more...
CPR For Workplace Morale - Building Morale In The Workplace
... productive workplace for the benefit of everyone.
The Problem
- Is your workplace experiencing rapid changes and/ or
downsizing?
- Has the cost of tension been too high on you or your
organization?
- Are internal conflicts disrupting workflow and damaging
team spirit?
Our Solution
To Learn...
- To keep poised and in control when others are reacting
negatively to CHANGE.
-
more...
Ethics In The Workplace
Overview
The word a ethicsa is derived from the Greek word
ethos (character), and from the Latin word mores
(customs). Together, they combine to define how
individuals choose to interact with one another. In
philosophy, ethics defines what is good for the
individual and for society and establishes the nature
of duties that people owe themselves and one
another.
Far too many resources
more...
Improving Customer Service Skills Workshop - Customer Service Training
Increase customer and employee satisfaction by improving communication and problem solving skills. This course will provide skills, ideas and techniques to improve customer service along with an opportunity to practice using real-life situations.
more...
From Human Resources Services
G K Lim's Key Account Management
...y account management and how to sell by solving customers problems thru consultative & solution selling approached
facilitated by G. K. Lim, FInstSMM, CMS, CEI, assisted by Danniel Lim
INTRODUCTION
"We want every single dollar of the client's budget," that's the CEO's battle-cry. To achieve that objective, romancing the customer by solving their problems is the best strategy.
more...
G K Lim's How To Sell Successfully To Corporate Customers

...nts will learn how to .
-Sell by solving customer's problems
-Be solution-centric, not product-centric
-Apply the Customer-Centric Solution-Selling Model
-Use the Symptoms-Problems-Causes-Implications Analyzer
-Effectively block objections and stalls
-Build up a repertoire of success stories, testimonies, and references
-Identify buying influences using the C. U.T. E. Model
-Manage
more...
From Dale Carnegie Training - Virginia
Dale Carnegie Course for Effective Communication and Human Relations


... better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Who Should Attend
Employees at all levels in a corporation who seek to maximize their
more...
From ECO MAX Training & Learning Centre
7 QC TOOLS FUNDAMENTAL FOR QUALITY PRODUCTIVITY IMPROVEMENT
...ools used to understand and really know what your quality problems really are. These tools help problem solver solved the complicated as well as simple problems. These tools are scientific management tools, which are basic and easy to understand. They form the fundamental foundation for all problem solving and quality control activities.
Objectives:
By the end of this course, the participants
more...
From NA Human Resource Solutions
NAHRS training schedule
- Training Needs Identification
- Assessment/Development Centre
- Employee Engagement
- Manpower Development
- Personality Development
- Emotional Intelligence
- Creative Problem Solving
- Active Listening
- Basic Counseling Skills for Managers
- Assertiveness
- Sensitivity Training
- Time Management & Goal Setting
- Interpersonal Communication
- Performance Feedback
- Interpersonal Relations &
more...
From Focus on Training
ITIL Foundation - Service Mgt v3
...onfiguration Management, Release Management, Incident and Problem Management.
The ITIL v3 Foundation Certificate exam is taken on the final day of the course.
The course will enable delegates to:
- Explain the concept of Service Management
- Explain the objectives and business value for each phase of the Service Lifecycle
- Define key ITIL terminology
- Understand how key ITIL processes
more...
From Advanced Concepts
Server +
... DR poor person s DR
Testing
TROUBLESHOOTING AND PROBLEM DETERMINATION
Using Questioning Techniques
Observing problems
Identifying Contacts
Discovering Diagnostic Hardware and Software Tools
Shutdowns
Selecting the Appropriate Tool and Using It Effectively
Replacing Defective Hardware Components
Using a Previous Technician s
more...
customer services
Course Description
Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
Performance-Based Objectives
Recognize the importance of
more...
From EFT Training East Anglia
EFT level 1 Foundation Course



...shing to learn how to get and give relief from almost any problem, whether it is Emotional, Physical or Psychological. Once learned you can help yourself, your friends and family with anything from a headache to a heartache This powerful therapy is so gentle and easy to learn and perform that most people are gob-smacked at the results. Now you can learn EFT in just one day and go home and start
more...
From Human Resources Services
G K Lim's "Getting The Message Across"
...eed to have effective communication
Know what the biggest problem in communication is
Learn how to listen well and actively
Learn how to clarify and verify what has been said by the other party
Understand why people don t communicate well
Ensure that they don t misunderstand what others say
Be aware of the barriers to effective communication
Understand the What, Why, Who, When, Where, How
more...
From Ducat
Linux Administration Training in Noida, Delhi, Faridabad, Ghaziabad







The subject matter of Linux administration includes computer systems and the ways people use them in an organization. This entails a knowledge of operating systems and applications, as well as hardware and software troubleshooting, but also knowledge of the purposes for which people in the organization use the computers. However, perhaps the most important skill to a system administrator is
more...
Java Training in Noida, Delhi, Faridabad, Ghaziabad







...dents will develop a stand-alone application, starting at problem definition, requirements analysis, system design, and the details of Java coding and testing. To help students complete the application, the project will be divided into many small portions, and the instructor will assist students in working through each portion of the design, step-by-step. This course will also include a series
more...
From Miracle Infocom
AIX Training Programs
...ion 5 IBM
Q1316 AIX 5L System Administration II: Problem Determination 5 IBM
Q1318 AIX 5L System Administration III: Performance Management 5 IBM
Q1319 AIX 5L System Administration V : Workload Manager 3 IBM
Q1320 AIX 5L System Administration IV: Storage Management 4 IBM
Q1323 AIX 5L Korn and bash Shell Programming 5 IBM
Q1324 Perl
more...
IBM AIX Trainings



...tration I: Implementation
AIX System Administration II: Problem Determination
AIX System Administration III: Performance Management
AIX TCP/ IP Communications
Advanced POWER Virtualisation
HACMP System Administration I: Implementation
Logical Partitioning for iSeries POWER5-based servers
Logical Partitioning on Power5 pSeries Systems
Shell Scripting: AIX Korn: Level 1
Shell
more...
From FranklinCovey South Asia
The 7 Habits of Highly Effective People Signature Program - FranklinCovey
...sing group momentum.
a Helps people understand problems, resulted in targeted solutions; and promote better communications leading to successful problem solving.
a Promotes continuous improvements and safeguards against a Burn-Outa and subsequent non-productivity.
a Strengthens relationships at all levels.
Who Should Attend
All employees who need to
more...
From Spectra Mind Solutions
APMG certifications training in INDIA













...topics.
a Service Desk
a Incident Management
a Problem Management
a Change Management
a Configuration Management
a Release Management a Service Level Management
a Financial Management (IT)
a Capacity Management
a IT Service Continuity Management
a Availability Management
a Security Management
Delegates will consider theses topics from the viewpoint of users
more...
Prep Courses for Business Analyst Certifications at Hyderabad,Bangalore,CHennai,Kochin,Noida ,Newdelhi,Pune,mumbai












...job role or project in hand due to the uniqueness of each problem in varied companies.
How to become a business analyst
There is no defined way to become a BA. Generally companies hire a person with strong analytical skills and technical background with or without an MBA degree. A BA has to often overlap into the roles of project manager and consultant. The International Institute of
more...
From TQM School
Total Quality Management
TQM is an integrated organisational approach in delighting customers (both external and internal) by meeting their expectations on a continuous basis through everyonea s involvement.
It requires the organisation to work for continuous improvement in all products / processes along with proper problem solving methodology
more...
Design Of Experiment DOE
DOE is a simple yet effective problem solving methodology.
It can be applied to problem resolution & also to problem prevention.
DOE supports quality improvement initiatives from primitive to world-class quality levels.
This training module explains Shainin techniques of DOE in a simple step-by-step approach.
more...
Problem Solving Through PDCA
PDCA is unarguably the worlda s most practiced problem solving methodology.
It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate a the right thing right the 1st timea approach.
more...
Value Engineering Value Analysis
Increasing competition for goods & services is not news anymore.
The problem that demands priority today is that of securing lower costs.
Value engineering is a combination of techniques, approaches & methods for achieving what the user or, customer wants at lower costs.
This course is aimed at sensitizing the present day professionals on to value aspects of business & to equip them with tools
more...
From ISO-Xpert Management & IT Consultants
GREEN BELT LEAN SIX SIGMA MODULE 1 2

Building on the knowledge gained from the Yellow belt training developing the DMAIC (Define, Measure, Analyze, Improve, Control) model. The Lean Six Sigma Green Belt plays an important role in organizations, normally leading process and quality improvement teams as part of their full time job. The degree of knowledge and associated skills are less than a Black Belt.
more...
YELLOW BELT LEAN SIX SIGMA MODULE 1

This 5 day yellow belt course provides the delegate with a broad understanding of the Lean Six Sigma methodology and introduces the basics tools and techniques to participate in a problem resolution team or with process improvements.
more...
8D PROBLEM SOLVING

The course has been structured to give you a strategic understanding of the principles and use of 8D problem solving.
more...
From CC Pace
Scrum Team Training
This introductory course offers a new alternative to the Certified ScrumMaster (CSM) training. While CSM focuses solely on the ScrumMaster Role, Scrum Team Training focuses on the entire Team, including Project Managers, Business Analysts, Testers, Developers, and Architects. This team-based training will help you understand your role within the Scrum team structure and equip you with the
more...
From Service Strategies
Support Professional
The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.
more...
Support Specialist

...kills in support services. The course focuses on advanced problem resolution techniques, communicating with difficult customers, negotiating strategies, metrics, knowledge management, mentoring, project management and teamwork. Participants find that the course builds on previous support specific programs and prepares them for a role of senior support analyst/engineer. This course further
more...
Problem Solving and Troubleshooting Workshop
...problem resolution includes using excellent communication skills with customers at different knowledge levels while simultaneously making judgments about the information provided and asking key questions to gather the appropriate information. This can present a significant challenge to support professionals - especially in today's market where customer satisfaction is derived from effective
more...
From Spectra Mind Solutions
Prep Courses for ISEB Certifications with 100% job Guarantee.













...uration Management
Service Desk
Incident Management
Problem Management
Change Management
Release Management
3. SERVICE DELIVERY
Service Level Management
Capacity Management
IT Service Continuity Management
Financial Management for IT Services
Availability Management
Start Date: 01 December 07
Duration: 10 Days (2Hrs/Day)
Fees: Rs. 5000/-(Inclusive of Study mtl, Question
more...
Introduction to Business Intelligence: Designing a Successful BI Program Provided by Spectramind













...ustification and planning stages
Assessing the business problem
Formulating project requirements definitions
Activities and tasks
Estimating
Assigning resources
Tasks and resource dependencies
CPM
Schedules
Business analysis and design stages
Conducting data analysis
Identifying a data mine and data repository
Developing an application prototype
Enacting the
more...
From Core Excellence
Delhi NCR India Customised Executive Management Learning Development Programmes










...c Mgt.
Team Building
Coaching Skills
Interview Skills
Problem Solving
Decision Making
Managing Stress
Negotiation Skills
Performance Mgt.
Winning Attitudes
Work Life Balance
Customer Service
Presentation Skills
Business Etiquette
Conflict Resolution
Sales Effectiveness
Interpersonal Skills
Planning & Execution
Communication Skills
Analyzing Intelligently
Personal
more...
From Navigator Project Finance
Debt Modelling Masterclass


...ars, etc
* Cumulative IRRs/ NPVs
* Multiple IRR problem - discussion of possible and practical solutions
Advanced Graphing
* Dynamic highlights of minimum/ maximum in a graph
* Setting up a default chart/ library of charts
* Custom symbols for professionally designed graphs
Finishing Touches
* Professional Level Integrity Checks
* Is it possible
more...
From XTrack Egypt
Problems and desicions
This course is designed for middle management. It identifies problems and its solving skills. It also helps them to identify the different desicion making styles and hidden traps.
Program content:
*Problem definition and analysis. *Problem solving skills and styles.
*Decision making process and styles. *Decision matrix tree.
*Hidden trap. *Real problem case study workshops.
*S & M action plan
more...
From The Leaders Institute
High Impact Leaders
...nclude public speaking, listening, people skills, memory, problem-solving, and the ability to develop more leaders within the organization.
Over the past decade, our instructors have conducted hundreds of courses and seminars in which we have asked participants 'What's the most frustrating part of your job?' The most common answers to this question are: Nervousness Speaking to Groups
more...
From Trimentus Technologies Pvt Ltd.
certified ITIL v2 Service Manager in April 6 to April 18 at Chennai





...amonda
# Incident Management - Getting Back to Work
# Problem Management - Understanding Why We Fail
# Availability Management - As They Like It
# Security Management - Protecting the Core
# Configuration Management - All the Bits and Pieces
# Change Management a Coping with the Inevitable
# Release Management a a First Classa Deliveries
# Financial Management a The Golden
more...
From Accelerated Sales Training, Inc.
The Secrets of Cold Calling Success System Sales Training and Telesales Training



...ls resulting in lost sales or no sales at all?
The big problem today in cold calling on large corporations and selling technology solutions, is that it is so hard to get a response. The salespeople are so afraid of cold calling rejection and overall the cold call effectiveness is pathetic.
It is a bad situation but it really doesn't have to be like this. People that have taken our live
more...
From Bigtec Pvt. Ltd.
Object Oriented Analysis & Design with UML


The object-oriented approach extends and improves on traditional methods of system development. Object-oriented models effectively capture and communicate system requirements in a way that closely resembles the real world and which is extensible in response to change.
The UML provides a basis for future standards in object-oriented development and
more...
Design Patterns

...problem-solving discipline that emerged from the object-oriented community. Design patterns are recurring solutions to software design problems you find again and again in real-world application development. Patterns are about design and interaction of objects, as well as providing a communication platform concerning elegant, reusable solutions to commonly encountered programming challenges.
more...
From Technology Training, Inc.
Grounding and Shielding Techniques for EMI, EMC and ESD


...s together the latest tools and techniques for overcoming problems related to electrostatic and magnetic coupling. It begins with a review of electrostatic concepts, such as charges, fields and forces. Basic theory of electrostatic and electromagnetic fields and field coupling provides an understanding of the problem-causing mechanisms. Students learn solutions ranging from cabling choices to
more...
From Performance Development Consultants Sdn Bhd
Lean Principles Methodologies



...esponse time of the operation, increases resources, hides problems and reduct profitability.
Lean is not another Management Tool. It is the Principles and Techniques that will revolutionize the way we work. Removing even greater obstacles and problems within the operation that any Problem Solving Team has ever seen. It provides companies with an added advantage to produce based on the
more...
From CareerMate
DesignPatterns
...problem occurs over and over again, a solution to that problem has been used effectively. That solution is described as a pattern. The design patterns are language-independent strategies for solving common object-oriented design problems. When you make a design, you should know the names of some common solutions. Learning design patterns is good for people to communicate each other effectively.
more...
From Electrical Training USA
PLC Programming and Hardware


PLC programming techniques and concepts will be explored in-depth with hands-on programming and individual PLC assembly and input/ output wiring. This PLC training workshop/ seminar is a PLC course that will take the student from a beginner to a mid-level PLC programmer/ technician. PLC theory of operation and commonly used PLC functions are covered in detail. The seminar begins with 4 hours of
more...
From BMC Software, Inc
BMC Remedy AR System 75 Foundation - Part 1 WBT





This course provides BMC Remedy ITSM 7. 5 administrators with the concepts and hands-on experience to incorporate best practices when administering the BMC Remedy ITSM 7. 5 applications, including BMC Remedy Service Desk (Incident Management and Problem Management), BMC Remedy Change Management (including the Release Management module), and BMC Remedy Asset Management. Using a workshop
more...
From Thee Wellness Institute
Insomnia Management
...problem/ business. Drugs are not the answer to insomnia and can bring on disasterous side-effects. Our class begins with a simple written sleep test, then addresses and discusses "sleep", the different types of insomnia and sleep stages throughout our lifespan. Learn natural, drug-less solutions. Getting a handle on sleep now and making a few, easy lifestyle changes could save you from a
more...
From in_cr_ove
Campus to Corporate




Converting the academic excellence to fruitful value creation in industrial setting requires a judicious combination of skills, attitudes & knowledge. This module addresses the key inputs needed by young engineers to lead & perform productively on the shop floor.
more...
Planning Organising Problem Solving
Planning is bringing the future into the present so that you can do something about it now.
Success requires focus on target & course charted with precision.
Planning, organising & problem resolution are the key elements of every success story.
This module is inspired by basic principles of MBO (Management by objectives), Jurana s Control Loop & PDCA (Deming cycle).
more...
Conflict Management
Conflict is a part of almost every interpersonal relationship.
Managing conflict is important if the relationship is to be long-lasting and rewarding.
In organisational settings workplace conflict and interpersonal discord can do more harm than is obvious. Successful organisations have mastered the technique of problem solving and minimising conflict among its people
more...
Problem Solving
PDCA is unarguably the worlds most practiced improvement methodology.
It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate a the right thing right the 1st timea approach
more...
From Aspect Training
Microsoft PowerPoint Advanced
... don't know where to find them all. Microsoft solved this problem in PowerPoint 2007 by redesigning the user interface with a tabbed toolbar that makes features easy to locate and use. PowerPoint 2007 also boasts improved graphics, additional templates, the ability to save custom layouts, and improved collaboration through SharePoint.
Aspect Training's Microsoft PowerPoint Advanced Training
more...
Excel Introduction
...ith the ability to perform highly complex operations. The problem for most is figuring out where to start and how each of the functions can be used. Books are great reference tools if you already know what you're looking for, but Aspect Traininga s Excel training courses are where you'll really grasp the full potential of Excel quickly. With Aspect Traininga s Microsoft Excel Introduction,
more...
Problem Solving and Decision Making
...inative, reasoned, and defensible.
Aspect Traininga s Problem Solving and Decision Making course will provide you with the training and tools necessary to become an inventive, logical decision maker. You'll explore a structured way to approach and dismantle problems, and you'll learn to clarify problems in terms of objectives and issues, with a view toward optimum outcomes.
Applying the
more...
From Turning Point Management Consultants Pvt. Ltd.
How to Unleash People to Perform





...participants in the following areas:
1. How to identify problem behaviors that leads to poor performance among employees?
2. How to boost the employee's self confidence motivational level to improve performance?
3. How to challenge and persuade employees to go after their goals?
4. How to set challenging goals that stretch employee and stimulate performance?
5. How to enhance
more...
Exemplary and Extraordinary Leader


.... Drive / self-motivation, 3. Planning and organizing, 4. Problem solving, 5. Communication, 6. Relationship building, 7. Persuading, 8. People management, 9. Manage change, 10, Inspiration, 11. Understanding of self, 12. Professional and functional use.
Methodologies used:
Reflective Practice: Reflection is an active process in witnessing onea s own experience in order to take a
more...
From NLP Centre of Excellence ltd
NLP Practitioner
...uage to see how they limit themselves.
Learn how to ask problem solving questions.
Challenge other peoples' objections easily and gracefully.
Learn the linguistic secrets of the great Master of Hypnosis Milton Erickson.
Anchoring a How to Feel Great in an Instant!
Learn how to control your feelings and get into a positive resourceful state anytime, anywhere.
Learn how to help
more...
From Acelentia Consulting Services Private Limited
software estimation +919986299918
...tion point for Data Function
(ILF & EIF) from the sample problems.
Software Size Estimation using Function Point Analysis (cont...)
? Counting Transactional Function - EI
? Counting Transactional Function ? EO
? Counting Transactional Function - EQ
AcelentiaTM Consulting, 1430, 13th Main, 8th Cross, BTM 2nd Stage, Bangalore ? 560 076, India. Phone: (+91) 80. 4034 0900
? Practice Session
more...
