Instructor Led Problem Training in Malaysia - Training Resources

G K Lim's Key Account Management ...y account management and how to sell by solving customers problems thru consultative & solution selling approached facilitated by G. K. Lim, FInstSMM, CMS, CEI, assisted by Danniel Lim INTRODUCTION "We want every single dollar of the client's budget," that's the CEO's battle-cry. To achieve that objective, romancing the customer by solving their problems is the best strategy.  more...

G K Lim's How To Sell Successfully To Corporate Customers ...nts will learn how to . -Sell by solving customer's problems -Be solution-centric, not product-centric -Apply the Customer-Centric Solution-Selling Model -Use the Symptoms-Problems-Causes-Implications Analyzer -Effectively block objections and stalls -Build up a repertoire of success stories, testimonies, and references -Identify buying influences using the C. U.T. E. Model -Manage  more...

7 QC TOOLS FUNDAMENTAL FOR QUALITY PRODUCTIVITY IMPROVEMENT ...ools used to understand and really know what your quality problems really are. These tools help problem solver solved the complicated as well as simple problems. These tools are scientific management tools, which are basic and easy to understand. They form the fundamental foundation for all problem solving and quality control activities. Objectives: By the end of this course, the participants  more...

G K Lim's "Getting The Message Across" ...eed to have effective communication Know what the biggest problem in communication is Learn how to listen well and actively Learn how to clarify and verify what has been said by the other party Understand why people don t communicate well Ensure that they don t misunderstand what others say Be aware of the barriers to effective communication Understand the What, Why, Who, When, Where, How  more...

Lean Principles Methodologies ...esponse time of the operation, increases resources, hides problems and reduct profitability. Lean is not another Management Tool. It is the Principles and Techniques that will revolutionize the way we work. Removing even greater obstacles and problems within the operation that any Problem Solving Team has ever seen. It provides companies with an added advantage to produce based on the  more...

NLP Basic Practitioner Certifications 6 days workshops. Module 1: 31Oct- 2Nov 2008 Module 2: 7 Nov- 9Nov 2008. Venue: UEM Academy, Selangor, Malaysia Call now for special early bird pricing. Go to http://www. prioritysky. com/ pages/ nlp_cert. htm for detail brochure What you will learn? At the end of the workshops you will have a strong vision for your own life and the self empowerment to move towards that vision.  more...

7 Quality Control Tools training ...course will show the delegates the basics of teamwork and problem solving. This course will ensure all team members have a unified approach to problem solving. Although this course appears simple, unless delegates have the same approach, there will be undue waste of time since employees cannot agree on a common method of problem solving. The course shows how the 7 QC Tools are used in problem  more...

Statistical Process Control with Minitab analysis ...nt System evaluation Conduct Process Capability Studies Problem Solving and Continuous Quality Improvement Course Outline Introduction to SPC What SPC can do for your organization Development of SPC in your organization Concept of Variations Understanding Standard Deviation Ideal states in variations Common and Special Causes in Process variations Attribute and Variable Data  more...

7 QC Tools for Continuous Improvement ...rse will show the participants the basics of teamwork and problem solving. This course will ensure all team members have a unified approach to problem solving. Although this course appears simple, unless participants have the same approach, there will be undue waste of time since employees cannot agree on a common method of problem solving. The course shows how the 7 QC Tools are used in  more...

Building Positive Working Attitude - Achieving Greater Results! ... -Tucker s High Performance Team Model Organization of problem solvers Handling Stress Improving trust and respect between management and employee through participative management Enhancing Communication and feedback throughout the organization Empowerment 101 o -Understand what motivates people o -How to empower people to the fullest potential alignment of personal and  more...

New 7 Step PDCA for Effective Problem Solving The New 7 Steps PDCA Model is base on the criteria of Judgment during the Innovative & Creative Circle (ICC) Competitions organized by the National Productivity Corporation of Malaysia. The 7 Steps PDCA Model can be widely use in any improvement activities which involves project teams. If compared against the conventional 4 Steps PDCA ( Deming Cycle ) the New 7 steps PDCA Model provides project  more...