Instructor Led Problem Training in Singapore - Training Resources

Managing Customers Relationship through customization and personalization ...vative, familiar, and easy to explain. This is a major problem with customization. When you rely on people telling you what they want, they often don't really know. The vast majority of people won't even bother to tell you. In the few cases where they do bother, they'll often provide an incomplete or inaccurate description of their preferences. If you rely solely on this data, you'll  more...

Customer Relationship Management 1 Day Training objectives The purpose of this seminar is to: > Communicate the concepts of customer Relationship Management (CRM) > Equip the participants with fundamental CRM development and management skills > Explain how to assess the best approach to CRM design and implementation in different organizations Training method The training method involves: > Description of the theory >  more...

Leadership 1 Day Training objectives The purpose of this seminar is to: > Communicate the importance of leadership development in the corporate world > Equip the participants with fundamental leadership development skills > Explain how to assess the leadership development requirements for different types of organization Training method The training method involves: > Description of the theory >  more...

Innovation Techniques Workshop 1 Day Training objectives The purpose of this seminar is to: > Communicate the importance of innovation in corporate survival > Equip the participants with fundamental innovation skills > Explain how to assess the typical innovation skills required by different organizations Training method The training method involves: > Description of the theory > Reinforcement of the theory by case studies  more...

Conflict Management Working with people had never been easy. For organizations to continue to perform well and meet their stakeholdersa expectations, employees at all levels need to bring out the best from the people they manage. Unfortunately in the process of getting things done, we have to deal with conflicts as well. Conflict is inevitable in work life. Each of us needs to master the critical skills so that we  more...

Enhancing Your Coaching Skills ...earning needs. They will be asked to identify common work problems they face in their day-to-day operations. The information will be incorporated as role plays and discussion points. This is a problem centered learning workshop that is designed to let the managers/ supervisors take the skills acquired during the workshop to the actual workplace. The emphasis is on learning outcomes of skills  more...