Instructor Led Problem Training in South Africa - Training Resources
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From Global Technical Training - South Africa
Under standing Boiler Tube Failures part 1
Boiler tube failures are the leading cause of steam plant non-reliability.
A tube failure may cause a forced outage, usually at the most inopportune time.
The outage results in lost production and lost revenue.
A reduction in the frequency of tube failures can be achieved by understanding the root cause of the failure and taking steps to eliminate the problem. How can you focus these efforts?
more...
Boiler tube failures are the leading cause of steam plant non-reliability.
A tube failure may cause a forced outage, usually at the most inopportune time.
The outage results in lost production and lost revenue.
A reduction in the frequency of tube failures can be achieved by understanding the root cause of the failure and taking steps to eliminate the problem. How can you focus these efforts?
more...
From Ripple Training
Root Cause Analysis
... Staff Personnel Involved with Finding the Real Causes of Problems.
Root Cause Analysis (RCA) is trying to understand why something went wrong. It identifies the basic source or origin of the problem so that recurrence of the problem may be prevented. RCA provides a methodology for investigating, categorising and eliminating root causes of incidents whether these are safety, quality,
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From Personal Mastery Training and Consulting Solutions
PROFESSIONAL FACILITATION SERVICES
We do facilitation in business, strategy, organisational development (OD) and in consensus decision-making where we facilitate the process of designing and running a successful meeting.
Our facilitation concerns itself with all the tasks needed to run a productive and impartial meeting, workshop or team building event. Our facilitation serves the needs of any group who are meeting with a common
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From Advanced Concepts
Server +
... DR poor person s DR
Testing
TROUBLESHOOTING AND PROBLEM DETERMINATION
Using Questioning Techniques
Observing problems
Identifying Contacts
Discovering Diagnostic Hardware and Software Tools
Shutdowns
Selecting the Appropriate Tool and Using It Effectively
Replacing Defective Hardware Components
Using a Previous Technician s
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customer services
Course Description
Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
Performance-Based Objectives
Recognize the importance of
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