Instructor Led Problem Training in South Africa
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From Global Technical Training - South Africa
Under standing Boiler Tube Failures part 1
Boiler tube failures are the leading cause of steam plant non-reliability.
A tube failure may cause a forced outage, usually at the most inopportune time.
The outage results in lost production and lost revenue.
A reduction in the frequency of tube failures can be achieved by understanding the root cause of the failure and taking steps to eliminate the problem. How can you focus these efforts?
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Boiler tube failures are the leading cause of steam plant non-reliability.
A tube failure may cause a forced outage, usually at the most inopportune time.
The outage results in lost production and lost revenue.
A reduction in the frequency of tube failures can be achieved by understanding the root cause of the failure and taking steps to eliminate the problem. How can you focus these efforts?
more...
From Africa Institute for Forecating and Financial Analysis
Certified Professional in Demand Forecasting (CPDF) Basic Module, 2-Day Training Workshop
...op, followed by participants completing seven Excel-based problem worksheets in an e-learning environment. The workshop will give participants an opportunity to network, discuss, explore and share ideas with other forecasters in the country.
The CPDF is a certification program for demand forecasters and planners working in supply chain industries. It has been endorsed by the International
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...op, followed by participants completing seven Excel-based problem worksheets in an e-learning environment. The workshop will give participants an opportunity to network, discuss, explore and share ideas with other forecasters in the country.
The CPDF is a certification program for demand forecasters and planners working in supply chain industries. It has been endorsed by the International
more...
From Advanced Concepts
Server +
... DR poor person s DR
Testing
TROUBLESHOOTING AND PROBLEM DETERMINATION
Using Questioning Techniques
Observing problems
Identifying Contacts
Discovering Diagnostic Hardware and Software Tools
Shutdowns
Selecting the Appropriate Tool and Using It Effectively
Replacing Defective Hardware Components
Using a Previous Technician s
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customer services
Course Description
Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
Performance-Based Objectives
Recognize the importance of
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From Trainyoucan CC
Coaching and Mentoring
...ow information are perceived
Identify learners needs and problems
Define education
Define training
Define development
Describe the Education, training and development cycle
Delivering Learning programmes
Apply the eight step training protocol
Apply brainstorming techniques
Apply on the job coaching techniques
Apply feedback techniques
Apply problem-solving techniques
Develop a
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From AstroTech Training
Advanced Problem Solving
...e solutions to increasingly complex and multi-dimensional problems is part of todaya ™s reality in our often stressful and time-challenged environment. There are so many factors that need to be taken into account, risks and benefits that need to be weighed up, and the final solution still needs to be sold to a diverse group of stakeholders. These key skills can, however, be honed to a fine
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...e solutions to increasingly complex and multi-dimensional problems is part of todaya ™s reality in our often stressful and time-challenged environment. There are so many factors that need to be taken into account, risks and benefits that need to be weighed up, and the final solution still needs to be sold to a diverse group of stakeholders. These key skills can, however, be honed to a fine
more...
From Kwapele Learning & Consulting (Pty) Ltd
Care for customer
...y
5. 1 Control
5. 2 Acknowledge
5. 3 Refocus
5. 4 Problem-Solve
5. 5 Principles of Defusing
Exercises
Module 6 Interpersonal Communication
6. 1 Introduction
6. 2 Opening Stage
6. 3 Clarifying Stage
6. 4 Generating Stage
6. 5 Closing Stage
Module 7 Practising Behaviours that Calm Customers
7. 1 Listening Habits
7. 2 More Words to Watch
7. 3 Additional Pointers
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People Management and Leadership 3 Days
Aligned to SAQAa ™S Unit Standard ID 14667, NQF Level 4, Credits 10
This workshop increases your awareness of your current leadership style and abilities. You will also appreciate the impact your leadership style has on those who work with you. The course then provides you with a tool-kit of ideas to increase your leadership skills back in the workplace.
Training course objectives for
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From AccIT - (PASTEL) Accounting IT Solutions
Pastel Payroll Problem Solving
...his course takes you through the process of identifying a problem, determining the cause and finding a solution for the problem you might have in Pastel Payroll. The solution must furthermore be applied to achieve an expected outcome.
You work in a training company - problems relating to tax calculations, leave, employee rates, bank transfers, cost centres and job codes, backups, terminating
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