Instructor Led Problem Training Classes in United States
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 instructor led class |
 learn at home |
 group study |
 self directed training |
 cd based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
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 online tutorial |
From Simons-White & Associates, Inc.
Process Failure Mode Effects Analysis PFMEA
Session Information
Session Date: July 31, 2008
Start time: 1:00 pm EDT
Duration: 2.5 hours
Session Fee: $250 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Process Failure Mode & Effects Analysis (PFMEA)
This seminar will introduce the topic of (PFMEA) and provide guidelines in the application of a very powerful
more...
Session Information
Session Date: July 31, 2008
Start time: 1:00 pm EDT
Duration: 2.5 hours
Session Fee: $250 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Process Failure Mode & Effects Analysis (PFMEA)
This seminar will introduce the topic of (PFMEA) and provide guidelines in the application of a very powerful
more...
Problem Solving
...Problem Solving
In todaya s business environment, finding the root cause of a problem is often a very difficult task. While a single individual might sometimes be able to solve certain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This seminar focuses on a structured eight-step methodology used to find root causes and determine how to
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...Problem Solving
In todaya s business environment, finding the root cause of a problem is often a very difficult task. While a single individual might sometimes be able to solve certain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This seminar focuses on a structured eight-step methodology used to find root causes and determine how to
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Mistake Proofing
...g and why we need it.
Apply mistake proofing to current problems
List Major types of errors and their causes
Differentiate between different types of inspection
Outline the different phases of product development and when mistake proofing should be addressed
Outline the levels of Mistake Proofing
Discuss how mistake proofing connects with other quality tools
APQP
FMEA
Problem
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...g and why we need it.
Apply mistake proofing to current problems
List Major types of errors and their causes
Differentiate between different types of inspection
Outline the different phases of product development and when mistake proofing should be addressed
Outline the levels of Mistake Proofing
Discuss how mistake proofing connects with other quality tools
APQP
FMEA
Problem
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Process Mapping
...can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map to analyze and improve processes.
Course Objectives:
Participants
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...can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map to analyze and improve processes.
Course Objectives:
Participants
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From Learning Technologies, Inc.
Team Building, Outdoor & Indoor
...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
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...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
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Building a Strong Team
...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
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...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
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From LodeStar Institute
Lean Six Sigma Yellow Belt Training
... The Yellow Belt is needed to gather data, participate in problem solving, and add their expertise to the exploration process. A Yellow Belt typically has a basic knowledge of Lean and Six Sigma, and is often responsible for the development of process maps to support Six Sigma projects. A Yellow Belt participates as a core team member or subject matter expert on projects.
In addition,
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... The Yellow Belt is needed to gather data, participate in problem solving, and add their expertise to the exploration process. A Yellow Belt typically has a basic knowledge of Lean and Six Sigma, and is often responsible for the development of process maps to support Six Sigma projects. A Yellow Belt participates as a core team member or subject matter expert on projects.
In addition,
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From Nursing Unlimited Incorporated
Domestic Violence
...e death, serious injury or persistent mental and physical problems. The role of healthcare professionals is to be fully informed, clear in understanding the destructive nature of domestic violence and available over time to facilitate change. This course meets the mandate of the Florida legislature requiring training on domestic violence, and follows the curriculum guidelines of the Florida
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...e death, serious injury or persistent mental and physical problems. The role of healthcare professionals is to be fully informed, clear in understanding the destructive nature of domestic violence and available over time to facilitate change. This course meets the mandate of the Florida legislature requiring training on domestic violence, and follows the curriculum guidelines of the Florida
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From Learning Technologies, Inc.
Myers Briggs Type Indicator
At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
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At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
Problem Solving and Decision Making
...problem-solving decision-making programs focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate
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...problem-solving decision-making programs focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate
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DiSC - Personality Assessment
At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
Team Building, Outdoor & Indoor
...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
more...
...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
more...
Team Building, Outdoor & Indoor
...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
more...
...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
more...
Team Building, Outdoor & Indoor
...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
more...
...of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can
more...
From Software Testing Support, Inc
Certified Software Tester (CST) - Instructor-Led (US, India, other countries)
...ration is placed on preparing test plans, test cases, and problem reporting, as well as maintaining processes and methods. Each program offers a professional certification.
If you are exploring new career opportunities or want to stay current in your field, certification programs can provide focused career training and skill development for working professionals, and recent college
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...ration is placed on preparing test plans, test cases, and problem reporting, as well as maintaining processes and methods. Each program offers a professional certification.
If you are exploring new career opportunities or want to stay current in your field, certification programs can provide focused career training and skill development for working professionals, and recent college
more...
Certified Software Tester (CST) - Instructor-Led (US, India, other countries)
...ration is placed on preparing test plans, test cases, and problem reporting, as well as maintaining processes and methods. Each program offers a professional certification.
If you are exploring new career opportunities or want to stay current in your field, certification programs can provide focused career training and skill development for working professionals, and recent college
more...
...ration is placed on preparing test plans, test cases, and problem reporting, as well as maintaining processes and methods. Each program offers a professional certification.
If you are exploring new career opportunities or want to stay current in your field, certification programs can provide focused career training and skill development for working professionals, and recent college
more...
From Dale Carnegie Training of NE Ohio
The Dale Carnegie Course: Effective Communications and Human Relations
... better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Dale Carnegie Training research has identified key attributes that distinguish top performers.
more...
... better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Dale Carnegie Training research has identified key attributes that distinguish top performers.
more...
From Technology Ed
Leading Teams
... for each phase of group development
Apply collaborative problem-solving and decision-making techniques
Make the most of different styles of behavior
Evaluate team/group performance
Recommended Prerequisites
No previous experience or coursework required.
Assessment
Students will be assigned 5 assignments, and 1 final project.
Syllabus
Lesson 1- Leadership Styles
Lesson 2- Productive
more...
... for each phase of group development
Apply collaborative problem-solving and decision-making techniques
Make the most of different styles of behavior
Evaluate team/group performance
Recommended Prerequisites
No previous experience or coursework required.
Assessment
Students will be assigned 5 assignments, and 1 final project.
Syllabus
Lesson 1- Leadership Styles
Lesson 2- Productive
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From Honig IdeaGuides
Meeting Facilitation Retreat Strategic Planning etc
Looking for a facilitator for your next retreat or meeting? We will guide and facilitate your executives, managers, department or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate...
Strategic Planning
Strategic Visioning & Planning
Establish Values/ Mission/ Vision
Project
more...
Looking for a facilitator for your next retreat or meeting? We will guide and facilitate your executives, managers, department or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate...
Strategic Planning
Strategic Visioning & Planning
Establish Values/ Mission/ Vision
Project
more...
Finding the Solution Problem Solving and Decision Making
...ols and processes to find the right solutions to most any problem or situation.
Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps:
Focusing - Define, prioritize, focus and analyze problems.
Idea Generating
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...ols and processes to find the right solutions to most any problem or situation.
Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps:
Focusing - Define, prioritize, focus and analyze problems.
Idea Generating
more...
From Greater Dallas LifeSkills & Anger Management Group
Duval County LifeSkills & Anger Management Group
...ce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger
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...ce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger
more...
Orlando Lifeskills & Anger Management Group
...uce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
...uce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
Fulton County LifeSkills & Anger Management Group
...uce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
...uce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
Collin County LifeSkills & Anger Management Group
...uce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
...uce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
Cook County Lifeskills & Anger Management Group
...uce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
...uce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
Greater Atlanta LifeSkills & Anger Management Group
...uce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
...uce levels of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
From Pierson Requirements Group
Business Requirements Gathering and Writing Seminar using JAD Use Cases and UML
This 4-day seminar focuses on implementing the JAD requirements
gathering process, writing requirements and how to be an
effective facilitator. These are all required skills for the Business Analyst. The workshop provides an understanding of the project life cycle using Use Cases and UML and how to incorporate them into a repeatable process at your rganization. The seminar teaches the student
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This 4-day seminar focuses on implementing the JAD requirements
gathering process, writing requirements and how to be an
effective facilitator. These are all required skills for the Business Analyst. The workshop provides an understanding of the project life cycle using Use Cases and UML and how to incorporate them into a repeatable process at your rganization. The seminar teaches the student
more...
From Kona CPR
Adult CPR and First Aid Class
Adult CPR and First Aid training in Kailua-Kona Hawaii
When: Friday July 4th starting at 10:00am
Where: Kailua-Kona
Length: 4-6 hours
Need Child and Infant training as well? No problem! We can do that too!
Certification is good for TWO years!
more...
From Affinity IT Training, LLC
Introduction To Oracle 9i
This class will develop database-programming skills
using SQL and PL/SQL. Students will learn the Oracle9i architecture,
relational design concepts, simple and complex query skills, PL/SQL
programming skills, proper software engineering techniques for
database programming, Oracle problem solving, and performance tuning
skills.
Audience:Analysts, developers, designers, administrators, and managers
more...
This class will develop database-programming skills
using SQL and PL/SQL. Students will learn the Oracle9i architecture,
relational design concepts, simple and complex query skills, PL/SQL
programming skills, proper software engineering techniques for
database programming, Oracle problem solving, and performance tuning
skills.
Audience:Analysts, developers, designers, administrators, and managers
more...
Oracle 9i Server Performance Tuning
...
how to detect performance issues,
verify the performance problem, determine what to tune, understand the
ramifications of making changes, and then verify the results. Tuning Oracle
memory areas, contention and waits, physical I/O, checkpoints, undo segments,
temporary segments, archiving versus noarchiving, will be covered. Students will
learn how to work with different Oracle performance and
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...
how to detect performance issues,
verify the performance problem, determine what to tune, understand the
ramifications of making changes, and then verify the results. Tuning Oracle
memory areas, contention and waits, physical I/O, checkpoints, undo segments,
temporary segments, archiving versus noarchiving, will be covered. Students will
learn how to work with different Oracle performance and
more...
From Target Learning
Target Thinking: Inside & Outside the Box
...inar will learn how to:
* Proactively identify potential problems and conflicts at work, school & home
* Recognize and overcome barriers to creative thinking
* Turn old and new ideas into practical, real world solutions
* Think outside "the box" in any type of work environment
* Stimulate creative thinking in friends and co-workers
* Effectively communicate creative ideas
How is this
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...inar will learn how to:
* Proactively identify potential problems and conflicts at work, school & home
* Recognize and overcome barriers to creative thinking
* Turn old and new ideas into practical, real world solutions
* Think outside "the box" in any type of work environment
* Stimulate creative thinking in friends and co-workers
* Effectively communicate creative ideas
How is this
more...
From Spaces School of Interior Redesign
Interior Redesign/ Home Staging Certification Program
Spaces School of Interior Redesign and Decorating provides those wanting to start a career in Interior Decorating,Interior Redesign and Home Staging a Five Day Professional Certification Program that will teach you:
The Principles and Fundamentals of Interior Decorating
Essential concepts of Interior Redesign and Home
Staging, How to market and run your business effectively.
An Intensive,
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Spaces School of Interior Redesign and Decorating provides those wanting to start a career in Interior Decorating,Interior Redesign and Home Staging a Five Day Professional Certification Program that will teach you:
The Principles and Fundamentals of Interior Decorating
Essential concepts of Interior Redesign and Home
Staging, How to market and run your business effectively.
An Intensive,
more...
From Wayne C. Parker and Associates
Sexual Harassment: It's About Respect
...problem in the workplace today than sexual harassment. And with the changing demographics of the workplace, with more gender and cultural diversity every year in our workforce, understanding the issue of sexual harassment is becoming much more important. This seminar, which can be done in a one day or two day format, focuses on the standards for respect in the workplace, recent Supreme Court
more...
...problem in the workplace today than sexual harassment. And with the changing demographics of the workplace, with more gender and cultural diversity every year in our workforce, understanding the issue of sexual harassment is becoming much more important. This seminar, which can be done in a one day or two day format, focuses on the standards for respect in the workplace, recent Supreme Court
more...
Transforming Workplace Conflict
Learn to manage conflict by identifying conflicting personality styles in this dynamic one-day workshop. Discover the sources of conflict: differing perceptions of facts, methods, goals or values. And find out how to manage the conflict through strategies such as avoiding, smoothing, bargaining, forcing and problem solving.
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Learn to manage conflict by identifying conflicting personality styles in this dynamic one-day workshop. Discover the sources of conflict: differing perceptions of facts, methods, goals or values. And find out how to manage the conflict through strategies such as avoiding, smoothing, bargaining, forcing and problem solving.
more...
From Advanced Services & Lifeskills
Family Counseling
We feel that the family unit is the most important thing in life. We offer counseling to families that feel that they are not getting along as they should. Whether the problem is out of control teenagers or a problem with proper communication we will sit down with you as a family and identify the problem and find a solution.
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We feel that the family unit is the most important thing in life. We offer counseling to families that feel that they are not getting along as they should. Whether the problem is out of control teenagers or a problem with proper communication we will sit down with you as a family and identify the problem and find a solution.
more...
Individual counseling
We offer counseling to those who feel that they are going through things in life that they aren t equipped to handle. We help you asses what the problem is and we provide you with solutions.
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We offer counseling to those who feel that they are going through things in life that they aren t equipped to handle. We help you asses what the problem is and we provide you with solutions.
more...
Teen Challenge Program & counseling
If your teen seems to be out-of-control, using drugs, skipping school, being promiscuous, or if they seem to be excessively angry then we can help. Our teen challenge program is just the thing that will help your teen find the root of their problem and teach them the proper way to deal with them.
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If your teen seems to be out-of-control, using drugs, skipping school, being promiscuous, or if they seem to be excessively angry then we can help. Our teen challenge program is just the thing that will help your teen find the root of their problem and teach them the proper way to deal with them.
more...
From The Ryan Group
Acquiring a Problem-Solving Mindset
...erations can now learn to acquire a critically acclaimed Problem-Solving Mindset necessary to challenge the status quo and proactively explore for improved ways to conduct
your business negotiations, resolve conflicts, retain and disseminate knowledge, encourage risk-taking and achieve more creative solutions when confronted with problems/opportunities.
The objectives of this Workshop are to
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...erations can now learn to acquire a critically acclaimed Problem-Solving Mindset necessary to challenge the status quo and proactively explore for improved ways to conduct
your business negotiations, resolve conflicts, retain and disseminate knowledge, encourage risk-taking and achieve more creative solutions when confronted with problems/opportunities.
The objectives of this Workshop are to
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From Service Strategies
Support Professional
The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.
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The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.
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Support Specialist
...kills in support services. The course focuses on advanced problem resolution techniques, communicating with difficult customers, negotiating strategies, metrics, knowledge management, mentoring, project management and teamwork. Participants find that the course builds on previous support specific programs and prepares them for a role of senior support analyst/engineer. This course further
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...kills in support services. The course focuses on advanced problem resolution techniques, communicating with difficult customers, negotiating strategies, metrics, knowledge management, mentoring, project management and teamwork. Participants find that the course builds on previous support specific programs and prepares them for a role of senior support analyst/engineer. This course further
more...
Problem Solving and Troubleshooting Workshop
...problem resolution includes using excellent communication skills with customers at different knowledge levels while simultaneously making judgments about the information provided and asking key questions to gather the appropriate information. This can present a significant challenge to support professionals - especially in today's market where customer satisfaction is derived from effective
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From Youth Change
Seattle WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample
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Phoenix AZ - Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample
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Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample
more...
Portland, OR - Breakthrough Strategies to Teach and Counsel Troubled Youth
October 8-10, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
October 8-10, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
May 8-9, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.
more...
May 8-9, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.
more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
April 17-18, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
April 17-18, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Kansas City, MO - Breakthrough Strategies to Teach and Counsel Troubled Youth
May 1 - 2, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.
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May 1 - 2, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.
more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free
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...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free
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Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free
more...
...Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free
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The Problem Student Problem-Solver Workshops
...Problem Kids? Here's your Problem Student Problem-Solver Conference.
You name the problems and this workshop delivers hundreds of immediate,
problem-stopping answers. You will leave with innovative, more effective
strategies for school failure, truancy, dropping out, work refusal, violence,
delinquency, bad attitudes, depression and more. College credit and clock
hours available.
more...
...Problem Kids? Here's your Problem Student Problem-Solver Conference.
You name the problems and this workshop delivers hundreds of immediate,
problem-stopping answers. You will leave with innovative, more effective
strategies for school failure, truancy, dropping out, work refusal, violence,
delinquency, bad attitudes, depression and more. College credit and clock
hours available.
more...
From Technology Training, Inc.
Grounding and Shielding Techniques for EMI, EMC and ESD
...s together the latest tools and techniques for overcoming problems related to electrostatic and magnetic coupling. It begins with a review of electrostatic concepts, such as charges, fields and forces. Basic theory of electrostatic and electromagnetic fields and field coupling provides an understanding of the problem-causing mechanisms. Students learn solutions ranging from cabling choices to
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...s together the latest tools and techniques for overcoming problems related to electrostatic and magnetic coupling. It begins with a review of electrostatic concepts, such as charges, fields and forces. Basic theory of electrostatic and electromagnetic fields and field coupling provides an understanding of the problem-causing mechanisms. Students learn solutions ranging from cabling choices to
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From Youth Change
Breakthrough Strategies to Teach and Counsel Troubled Youth
200 innovative new methods to turnaround troubled and problem youth.
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200 innovative new methods to turnaround troubled and problem youth.
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Working with Troubled Girls
You can't use one-gender-fits-all methods with girls. Find out what to do instead.
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You can't use one-gender-fits-all methods with girls. Find out what to do instead.
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From Repario Ltd
The Ultimate Hunt
Part Scavenger Hunt, part adventure learning, part community-based philanthropic team building, The Ultimate Hunt is designed to challenge and inspire participants.
Small teams will have to use all of their collective skills in problem solving, critical thinking, clear communication, collaboration and teamwork to be successful.
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Part Scavenger Hunt, part adventure learning, part community-based philanthropic team building, The Ultimate Hunt is designed to challenge and inspire participants.
Small teams will have to use all of their collective skills in problem solving, critical thinking, clear communication, collaboration and teamwork to be successful.
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From Morningstar Ventures
Advanced Consulting Skills Course
Individuals responsible for acting as catalysts for growth and change have development needs that are unique and demanding! Are you someone who gets results through influence rather than reporting authority? Are you a catalyst that helps other people in the organization achieve business goals?
Does your effectiveness depend upon developing a shared understanding of your internal clientsa
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From Evergreen Team Concepts
Thinking Outside the Lines
After completing this course, participants will be able to:
Develop and consider a multitude of alternative possibilities.
Commit to specific courses of action depending upon the issues.
Challenge barriers to thinking which exclude growth.
Move from idea to solution through pulling others into the implementation.
more...
After completing this course, participants will be able to:
Develop and consider a multitude of alternative possibilities.
Commit to specific courses of action depending upon the issues.
Challenge barriers to thinking which exclude growth.
Move from idea to solution through pulling others into the implementation.
more...
From Training Connection
Supervisor Training
...als
Giving positive feedback
Handling performance problems
Supervising with flexibility
Case study 2
Strategies for managing performance
Unit 3: Communicating with Others Proactively
Building interdependent relationships
Communicating one-on-one with employees
Communicating with a team
Communicating every day with others
Communicating with your
more...
...als
Giving positive feedback
Handling performance problems
Supervising with flexibility
Case study 2
Strategies for managing performance
Unit 3: Communicating with Others Proactively
Building interdependent relationships
Communicating one-on-one with employees
Communicating with a team
Communicating every day with others
Communicating with your
more...
AJAX Training
...ing the Results
Screen Reader Code
The Back Button Problem
Building your own Back Button
Using the Browser Back Button
Search App Enhancements
Drag and Drop with AJAX Chess
AJAX Chess
The Chess Class
Starting the Application
Setting Up the Board
Loading a Game
Using JSON
Displaying Game State
Global Event Handlers
Moving Pieces
The Draggable
more...
...ing the Results
Screen Reader Code
The Back Button Problem
Building your own Back Button
Using the Browser Back Button
Search App Enhancements
Drag and Drop with AJAX Chess
AJAX Chess
The Chess Class
Starting the Application
Setting Up the Board
Loading a Game
Using JSON
Displaying Game State
Global Event Handlers
Moving Pieces
The Draggable
more...
Sales Training
Sales Training - Chicago
Sales Training Course
http://www.trainingconnection.com
1. Sales Fundamentals (1 day)
2. Professional Selling over the Phone (1 day) - Onsite training only
3. Sales Management (1 day) - Onsite training only
Sales Fundamentals ($295 2 AMC Movie Tickets)
What you will learn
To implement a sale process
Understand client's
more...
Sales Training - Chicago
Sales Training Course
http://www.trainingconnection.com
1. Sales Fundamentals (1 day)
2. Professional Selling over the Phone (1 day) - Onsite training only
3. Sales Management (1 day) - Onsite training only
Sales Fundamentals ($295 2 AMC Movie Tickets)
What you will learn
To implement a sale process
Understand client's
more...
From VRDS
LEAN OFFICE TRAINING
...eriential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the office environment. The class starts with participants walking into a room that is set up as cubicles and offices within a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental process full of the time-consuming waste and other
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...eriential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the office environment. The class starts with participants walking into a room that is set up as cubicles and offices within a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental process full of the time-consuming waste and other
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LEAN HEALTHCARE TRAINING
...eriential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the healthcare industry. The class starts with participants walking into a room that is set up as a familiar environment in a fictitious healthcare organization. Each participant is assigned a job function and is an integral part of a muti-departmental healthcare process full of the
more...
...eriential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the healthcare industry. The class starts with participants walking into a room that is set up as a familiar environment in a fictitious healthcare organization. Each participant is assigned a job function and is an integral part of a muti-departmental healthcare process full of the
more...
LEAN INFORMATION TECHNOLOGY (IT) TRAINING
...eriential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the IT environment. The class starts with participants walking into a room that is set up as cubicles and offices within the IT department of a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental IT process full of the
more...
...eriential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the IT environment. The class starts with participants walking into a room that is set up as cubicles and offices within the IT department of a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental IT process full of the
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From Resources Unlimited
Six Thinking Hats
Dr. Edward de Bono's Six Thinking Hats is a fast-paced, practical, and interactive course. The measurable results include shorter meetings, thorough decisions, better communication, and easier problem resolution.
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Dr. Edward de Bono's Six Thinking Hats is a fast-paced, practical, and interactive course. The measurable results include shorter meetings, thorough decisions, better communication, and easier problem resolution.
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From HRDQ
Reproducible Program Library - Customizable Soft Skills Training Programs
... Sales
Organization Development
Performance Management
Problem Solving & Decision Making
Project Management
Team Building
Time Management & Meetings
Click here for a complete index and program descriptions.
Click here for a list of Frequently Asked Questions.
VALUE-ADDED SERVICES
Like the programs but need help with production and delivery? We can help with everything from
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... Sales
Organization Development
Performance Management
Problem Solving & Decision Making
Project Management
Team Building
Time Management & Meetings
Click here for a complete index and program descriptions.
Click here for a list of Frequently Asked Questions.
VALUE-ADDED SERVICES
Like the programs but need help with production and delivery? We can help with everything from
more...
From Accelerated Sales Results, Inc.
Cold Calling System for Sales and Telesales Success
...ills resulting in lost sales or no sales at all?
The big problem today in cold calling on large corporations and selling technology solutions, is that it is so hard to get a response. The salespeople are so afraid of cold calling rejection and overall the cold call effectiveness is pathetic.
It is a bad situation but it really doesn't have to be like this. People that have taken our live
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...ills resulting in lost sales or no sales at all?
The big problem today in cold calling on large corporations and selling technology solutions, is that it is so hard to get a response. The salespeople are so afraid of cold calling rejection and overall the cold call effectiveness is pathetic.
It is a bad situation but it really doesn't have to be like this. People that have taken our live
more...
From Performance Resource Group
Actus Management & Leadership Development Series
PRG s Actus Management & Leadership Development Series is a 10 session program designed for Mid Level Managers and Line Supervisors. As a result of participating in this course, participants will:
Achieve personal and organizational goals
Learn and apply techniques to engage and motivate employees
Set clear and measurable expectations
Know when to delegate and how to provide direction
more...
PRG s Actus Management & Leadership Development Series is a 10 session program designed for Mid Level Managers and Line Supervisors. As a result of participating in this course, participants will:
Achieve personal and organizational goals
Learn and apply techniques to engage and motivate employees
Set clear and measurable expectations
Know when to delegate and how to provide direction
more...
From George Lekatis Inc.
Sarbanes Oxley and Basel II Training: Impact on IT and Information Security - 5 days
...onitoring
Types of control breakdowns typically seen in problem bank cases
The objectives and role of the internal controls framework
The major elements of an internal control process
Evaluation of internal control systems by supervisory authorities
Role and responsibilities of external auditors
Supervisory lessons learned from internal control failures
Internal Controls - COSO
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...onitoring
Types of control breakdowns typically seen in problem bank cases
The objectives and role of the internal controls framework
The major elements of an internal control process
Evaluation of internal control systems by supervisory authorities
Role and responsibilities of external auditors
Supervisory lessons learned from internal control failures
Internal Controls - COSO
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Basel II Training - 3 days
...onitoring
Types of control breakdowns typically seen in problem bank cases
The objectives and role of the internal controls framework
The major elements of an internal control process
Evaluation of internal control systems by supervisory authorities
Role and responsibilities of external auditors
Supervisory lessons learned from internal control failures
Operational Risk
What
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...onitoring
Types of control breakdowns typically seen in problem bank cases
The objectives and role of the internal controls framework
The major elements of an internal control process
Evaluation of internal control systems by supervisory authorities
Role and responsibilities of external auditors
Supervisory lessons learned from internal control failures
Operational Risk
What
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From Facilitation Plus
How to Run Meetings with Muscle
...problem dynamics in meetings and how to fix them. Up to 15 participants will bring real-life situations to be addressed by the instructor(s) and other participants. Confidentiality is assured. Attendees will learn:
* the three techniques to manage difficult participants
* how to handle the domineering talker
* what will make people WANT to come to your meetings
* facilitation tricks of the
more...
...problem dynamics in meetings and how to fix them. Up to 15 participants will bring real-life situations to be addressed by the instructor(s) and other participants. Confidentiality is assured. Attendees will learn:
* the three techniques to manage difficult participants
* how to handle the domineering talker
* what will make people WANT to come to your meetings
* facilitation tricks of the
more...
From Boston University Corporate Education Center
Computer Support Specialist
...diagnose, troubleshoot, and resolve hardware and software problems in order to solve an array of problems, from simple user errors to complex hardware problems. The fun and challenge of this job lies in the variety of work assignments that are encountered, and in the gratification of solving a computer problem that would have rendered a PC useless had it not been for the skills of the computer
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...diagnose, troubleshoot, and resolve hardware and software problems in order to solve an array of problems, from simple user errors to complex hardware problems. The fun and challenge of this job lies in the variety of work assignments that are encountered, and in the gratification of solving a computer problem that would have rendered a PC useless had it not been for the skills of the computer
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Building Cultural Intelligence
One of the most frequently cited reasons for failure in mergers and outsourcing engagements is culture. Often, organizations underestimate the power of culture to influence decision making, problem solving, and collaboration. To build partnerships and relationships, we need to improve our cultural intelligence: our capability to move fluidly and work successfully with different countries and
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One of the most frequently cited reasons for failure in mergers and outsourcing engagements is culture. Often, organizations underestimate the power of culture to influence decision making, problem solving, and collaboration. To build partnerships and relationships, we need to improve our cultural intelligence: our capability to move fluidly and work successfully with different countries and
more...
Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005
...ring Solution Auditing Monitoring Results to Identify Problem Areas
After completing this unit, students will be able to:
Explain the methodology of narrowing down a performance issue to a particular database environment area. Apply the guidelines for monitoring database servers and instances by using Profiler and Sysmon. Apply the guidelines for auditing and comparing test
more...
...ring Solution Auditing Monitoring Results to Identify Problem Areas
After completing this unit, students will be able to:
Explain the methodology of narrowing down a performance issue to a particular database environment area. Apply the guidelines for monitoring database servers and instances by using Profiler and Sysmon. Apply the guidelines for auditing and comparing test
more...
From TrainersDirect
Resolving Conflict: Strategies for Improving Communication and Building Relationships
...s: Roger Fisher s 5 Step Process (a. separate people from problem, b. focus on interests, not position, c. invent options, d. rely on objective criteria and data, e. develop back up alternatives before starting conversation). This section is supported by a series of techniques to exercise each of these steps, including role plays.
6. Group Conflict: Consider role of thinking style
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...s: Roger Fisher s 5 Step Process (a. separate people from problem, b. focus on interests, not position, c. invent options, d. rely on objective criteria and data, e. develop back up alternatives before starting conversation). This section is supported by a series of techniques to exercise each of these steps, including role plays.
6. Group Conflict: Consider role of thinking style
more...
Understanding Others: Essentials for Team Success
...nd thinking patterns that affect the dynamics of a team s problem-solving abilities. Engaging and interactive, this learning experience will help you discover ways to work together more effectively, utilize certain styles to achieve desired outcomes and create your very own "dream team".
You will understand your own behavior patterns and how best you can contribute the overall success of the
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...nd thinking patterns that affect the dynamics of a team s problem-solving abilities. Engaging and interactive, this learning experience will help you discover ways to work together more effectively, utilize certain styles to achieve desired outcomes and create your very own "dream team".
You will understand your own behavior patterns and how best you can contribute the overall success of the
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From SuccessSystems, Inc.
Resolving Performance Problems
...visors and managers do not know what to do to resolve the problem! Few people are comfortable with giving negative feedback and most certainly do not like having to confront problem behavior. In this results-focused webinar you will learn how to use tools such as the performance agreement, skillful feedback (positive & negative), and caring confrontation to produce maximum performance results.
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...visors and managers do not know what to do to resolve the problem! Few people are comfortable with giving negative feedback and most certainly do not like having to confront problem behavior. In this results-focused webinar you will learn how to use tools such as the performance agreement, skillful feedback (positive & negative), and caring confrontation to produce maximum performance results.
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Coaching Skills for Better Performance Management
Real "What to do - How to do it" training in which you will learn how to delegate more skillfully, give positive and constructive performance feedback effectively, help people learn from their mistakes, build rapport, trust, loyalty and accountability, help people learn to think for themselves and take more initiative, and how to caringly confront problem behavior.
This training has been used by
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Real "What to do - How to do it" training in which you will learn how to delegate more skillfully, give positive and constructive performance feedback effectively, help people learn from their mistakes, build rapport, trust, loyalty and accountability, help people learn to think for themselves and take more initiative, and how to caringly confront problem behavior.
This training has been used by
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From Boston University Corporate Education Center
ITIL Service Management Essentials
...anagement techniques.
List cost, benefits, and possible problems associated with implementing ITIL service support and service delivery processes.
Achieve Foundation-level certification, if desired.
Be competent to apply service management essentials and participate in service delivery/support functions in your own work.
Agenda
Introduction to Service Management and ITIL
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...anagement techniques.
List cost, benefits, and possible problems associated with implementing ITIL service support and service delivery processes.
Achieve Foundation-level certification, if desired.
Be competent to apply service management essentials and participate in service delivery/support functions in your own work.
Agenda
Introduction to Service Management and ITIL
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From New Horizons Charlotte
Business Skills
Below is a comprehensive list of college courses and classes we provide to assist you with improving your business skills. Learn business skills such as team participation, business accounting, problem solving and call center management.
Below is a comprehensive list of college courses and classes we provide to assist you with improving your business skills. Learn business skills such as team participation, business accounting, problem solving and call center management.