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From Taylor Performance Solutions, Inc.
Professional Customer Service Skills
Our customized training programs help businesses:
Increase first point of contact problem resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction to reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and
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Professional Customer Service Skills
Our customized training programs help businesses:
Increase first point of contact problem resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction to reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and
more...
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Project Management in Action Managing World Bank Projects
...roject planning issues
Deconstruct team management in a problem solving setting
Apply the most appropriate project management methodology to both real and hypothetical settings
Recommend a project control system that may be applied to a given scenario
Devise a viable sourcing strategy, relevant to a particular project setting
Conduct both pre-feasibility and feasibility studies
more...
Project Management in Action Managing World Bank Projects
...roject planning issues
Deconstruct team management in a problem solving setting
Apply the most appropriate project management methodology to both real and hypothetical settings
Recommend a project control system that may be applied to a given scenario
Devise a viable sourcing strategy, relevant to a particular project setting
Conduct both pre-feasibility and feasibility studies
more...
Enhancing Managerial Effectiveness


The details of the modules:
1.) Time Management and Meeting Management
OBJECTIVES:
- Appreciate the value of time in an organisational context
- Regard time as an important resource
- Apply the principle of throughput accounting to organisational
- Activities as a motivation towards effective time-management
- Devise an effective time management strategy
- Manage meetings
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Tourism and International Relations

...ontemporary tourism issues;
- Worker participation and problem solving within tourism;
- International tourism and worker professionality;
- Strategic decision making;
- Carry out tourism management functions to a high professional level;
- Tourism and human resource management;
- Application of balanced score card tourism;
- International tourism;
- International gust
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Tourism and International Relations Modules 2 and 4


...ontemporary tourism issues;
- Worker participation and problem solving within tourism;
- International tourism and worker professionality;
- Strategic decision making;
- Carry out tourism management functions to a high professional level;
- Tourism and human resource management;
- Application of balanced score card tourism;
- International tourism;
- International gust
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Tourism and International Relations - Module 4


...ontemporary tourism issues;
- Worker participation and problem solving within tourism;
- International tourism and worker professionality;
- Strategic decision making;
- Carry out tourism management functions to a high professional level;
- Tourism and human resource management;
- Application of balanced score card tourism;
- International tourism;
- International gust
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Human ResourceTraining and Development Management
THE PROGRAMME:
Week # Module Title Objectives Contents
1 . Human Resource Planning By the conclusion of the established learning activities, delegate will be able to:
a Determine the factors influencing human resource planning
a Suggest the importance of human resource planning in organisation management.
a Illustrate the significance of effective human resource.
a Determine the
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Managing Individuals and Groups in an Organisation


The details of the modules:
1.) Team Dynamics: Empowering High Performance Groups
OBJECTIVES:
- Be aware that teams cannot perform effectively unless they understand team dynamics;
- Demonstrate their understanding of the their role in the management of teams in organisation;
- Exhibit a good knowledge of the finer-points of team-decision-making;
- Demonstrate that their inter-personal
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Training Needs Analysis Determining Training Needs


Seminar Contents, Concepts and Issues
- Rationale For and Definition of Training Needs Analysis (TNA)
- Organisational Training Needs Analysis
- Subsystem Training Needs Analysis
-Individual Training Needs Analysis
- Approaches, Methods and Techniques of Training Needs Analysis.
- Approaches to and Methods of Training Needs Analysis
- Approaches to Training Needs Analysis
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Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return


Seminar Contents, Concepts and Issues
- Organisational Control
- Organisational Control Systems
- Operational Control
- Loading a
- Sequencing -
- Detailed Scheduling:
a) Other control mechanism include:
b) Inventory control
c) Cost control
d) Quality control
- Budgeting As an Control Mechanism
- Budgeting and the Controlling of
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Talent Management


...ersonal skills of high performance teams
- Enhancing the problem solving capacity of high performance teams
- Providing an understanding of role relationships
- Improving communication and effective oral- visual presentations
- Enhancing competence level of high performance teams
- Developing expertise in meeting management
- Providing members with the expertise to address mutual
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Communication Information Gathering Analysis and Report Writing


A. COURSE OBJECTIVES
A. 1. Use of English
By the end of the specified Learning and development activities, delegates will be able to:
- Demonstrate their ability to spell unusual words
- Demonstrate their Mastery of the English a Peculiarsa
- Identify words with silent consonants, reflecting this factor in their spelling
- Demonstrate their ability to
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Financial Accounting and Management Accounting


...* Test your understanding
* Application
* Problem solving and evaluation
* Activities for study groups
Module 2: A systematic approach to financial reporting: the accounting equation
Learning outcomes
- Introduction
- The accounting equation
- Defining assets
- Examples of assets
- Recognition of assets
- Defining liabilities
- Examples of
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Advanced Project Management


...ject planning issues
- Deconstruct team management in a problem solving setting
- Apply the most appropriate project management methodology to both real and hypothetical settings
- Recommend a project control system that may be applied to a given scenario
- Devise a viable sourcing strategy, relevant to a particular project setting
- Conduct both pre-feasibility and feasibility studies
more...
MSc Human Resource Training and Development Management


A. Semester 1
A. 1 OBJECTIVES:
A. 1. 1 Human Resource and Personnel Management
By the conclusion of the established learning activities, delegate will be able to:
- Demonstrate understanding of distinction between personal management and human resource management.
- Indicate the significant aspects in development of human resource management and personal management.
-
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From PetroEDGE
HPHT Well Operations 29 November 2010 - 3rd December 2010



Conventional HPHT (High Pressure - High Temperature) conditions (>10, 000 psi and 300 F) are becoming routine drilling targets in many basins worldwide, as exploration and production examine deeper and hotter objectives.
This course will equip participants with knowledge and skills of HPHT well engineering and the components required for well planning and issues which influence successful
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HPHT Well Operations 29 November 2010 - 3rd December 2010
From Dragon Teambuilding Int. Ltd.
Corporate Outdoor Teambuilding Training & Events Organization




Dragon Teambuilding Int. Ltd. has been created in June 2004 by Charles GEORG, from France. Big enough to be the best - Small enough to be personal and attentive, Dragon Teambuilding is one of the Shanghai's largest providers of interactive Teambuilding events, specialized in Corporate HR Team Building and Team Development through Problem-Solving and Strategy-Planning activities in a fun/
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Corporate Outdoor Teambuilding Training & Events Organization
From Jef Menguin Workshops and Seminars
Solving Problems and Making Decisions



Whether or not it is their specific mission, most teams inside organizations are created to solve either one or a series of business problems. Even established tasks often present teams with new challenges, as business methods or workflows change. For these reasons, effective teams must know how to define and analyze problems and to make decisions that help reach desired outcomes. A solid
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Solving Problems and Making Decisions
From Lorman Education Services
Advanced Issues in Payroll: Problem Solving and Beyond
Advanced Payroll Issues - Are you tangled in a web of confusing payroll and leave laws?
In today s competitive environment, the ability to effectively, economically and lawfully manage your company s payroll and leaves is paramount. You must stay current on the latest rules and regulations such as the FLSA and compensable working time to keep labor costs down and consistent with legal
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Advanced Issues in Payroll: Problem Solving and Beyond
From Wintrac Inc.
Problem Solving and Decision Making Workshop
Success in todaya s rapidly changing and competitive environment depends upon being able to sort and analyze information, rapidly assess a situation, and come up with correct and timely solutions and decisions. However, todaya s professionals are often overwhelmed by a mass of information from many sources. This workshop explains how to distinguish between important and less important
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Creative Problem Solving
...integrate creativity with analytic thinking for effective problem solving, and to develop critical thinking skills. Creative problem solving is a valuable skill for today's fast-changing world. The concept of "innovation" and how it relates to the bottom line will also be emphasized. An innovative mindset not only identifies and evaluates great ideas for the marketplace; it also focuses on
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Problem-Solving Skills
Regardless of the specific organization or position, your skills and previous training have allowed you to gain employment in the corporate world. One thing that you may not be adequately prepared for, however, is dealing with problems. In a corporate environment, using specialized groups to solve problems is becoming more and more common. Being able to work in groups to solve problems will
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Advanced IBM AIX Systems Administration
This course will teach the commands and methods needed to setup and manage advanced features in an AIX / Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features.
Systems: IBM AIX versions 5. 1, 5. 2, 5. 3 on any supported hardware platform
Systems: IBM AIX, running on RS/ 6000 or Power4
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Advanced Solaris Systems Administration
This course will teach the commands and methods needed to setup and manage advanced features in a Solaris system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features.
Systems: Sun Solaris versions 8, 9, 10, running on Intel or x86/ x64 platforms
You can get a complete list of other Solaris classes at
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Problem Solving and Decision Making Techniques
This 1-day course will help students to learn a rational process for problem solving, learn and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions.
You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp
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Creative Problem Solving
...integrate creativity with analytic thinking for effective problem solving, and to develop critical thinking skills. Creative problem solving is a valuable skill for today's fast-changing world. The concept of "innovation" and how it relates to the bottom line will also be emphasized. An innovative mindset not only identifies and evaluates great ideas for the marketplace; it also focuses on
more...
Advanced HP-UX Systems Administration
This course will teach the commands and methods needed to setup and manage advanced features in an HP-UX / Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
HP-UX Systems Administration
This course will teach the commands and methods needed to setup and manage an HP-UX / Unix system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
HP-UX SYSTEM ADMINISTRATION( Essential Operations)
This course will teach the commands and methods needed to setup and manage an HP-UX system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
Advanced Unix Systems Administration
This course will teach the commands and methods needed to setup and manage advanced features in a Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
IBM AIX Systems Administration Security Issues
This course will teach the commands and methods needed to setup and enforce a security domain on an IBM AIX system. The course will use a problem solving approach in the lab exercises to give systems administrators hands-on reinforcement of these methods.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
IBM AIX Systems Administration( Networking Features and Setup)
This course will teach the commands and methods needed to setup and manage advanced features in a Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
IBM AIX Systems Administration (Essential Operations)
This course will teach the commands and methods needed to setup and manage IBM AIX systems. The course will also use a problem solving approach in the lab exercises to teach system managers advanced topics, for long-term mangement goals.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
IBM AIX Systems Administration
This course will teach the commands and methods needed to setup and manage IBM AIX systems. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement goals.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
Solaris Systems Administration
This course will teach the commands and methods needed to setup and manage a Solaris version 8, 9, or 10 system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other Solaris classes at
more...
Solaris 10 Systems Administration
This course will teach the commands and methods needed to setup and manage a Solaris 10 system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other Solaris classes at http://www.wintrac.com/courses/coursesSolaris1.asp
more...
Red Hat Enterprise Linux Systems Administration
This course will teach the commands and methods needed to setup and manage a RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other linux classes at http://www.wintrac.com/courses/courseslinux1.asp
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Red Hat Enterprise Linux Systems Administration Networking and Security Operations
This course will teach the commands and methods needed to setup and manage advanced networking, security, and performance management on a RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other linux classes at
more...
Red Hat Enterprise Linux Systems Administration Troubleshooting Techniques and Tools
This course will teach the commands and methods needed to perform troubleshooting networking, security, and performance issues on a functioning RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators a methodology of: discovery, analysis, tools, and solution in each area that is covered.
You can get a complete list of other linux
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Open VMS Itanium( I64)- Alpha- VAX SYSTEMS MANAGEMENT
This course will teach the commands and methods needed to setup and manage an OpenVMS Itanium, Alpha, or VAX platform system. The course will also use a problem solving approach in the lab exercises to teach system managers advanced topics for long-term mangement of an OpenVMS system.
You can get a complete list of other Openvms classes at
more...
From Learning Technologies, Inc.
Problem Solving and Decision Making



Our problem-solving decision-making programs focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your
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Team Building, Outdoor & Indoor



Through these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
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Building a Strong Team



Through these innovative indoor and outdoor programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people
more...
Myers Briggs Type Indicator



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
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DiSC - Personality Assessment



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
Team Building, Outdoor & Indoor



Through these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
more...
Team Building, Outdoor & Indoor



Through these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
more...
Team Building, Outdoor & Indoor



Through these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
more...
From Simons-White & Associates, Inc.
Mistake Proofing



Course Description:
The purpose of this manual is to provide an overview of Mistake Proofing methodology. The text was developed for training purposes and to provide a reference for future use.
The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the
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Process Mapping


...can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map to analyze and improve processes.
Course Objectives:
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Problem Solving




...Problem Solving
In todaya s business environment, finding the root cause of a problem is often a very difficult task. While a single individual might sometimes be able to solve certain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This seminar focuses on a structured eight-step methodology used to find root causes and determine how
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From LodeStar Institute
Lean Six Sigma Yellow Belt Training










... The Yellow Belt is needed to gather data, participate in problem solving, and add their expertise to the exploration process. A Yellow Belt typically has a basic knowledge of Lean and Six Sigma, and is often responsible for the development of process maps to support Six Sigma projects. A Yellow Belt participates as a core team member or subject matter expert on projects.
In addition,
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From Meirc Training and Consulting
Team Building Training, High Performance Teams





Objectives:
By the end of the dubai team building training program, participants will be able to:
Identify team strengths and blind spots after analyzing their personal styles and preferences.
Distinguish between groups and teams and list the major characteristics of effective teams.
Make decisions by consensus through participating in a number of team building activities.
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Creative Problem Solving and Decision Making


Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Utilize creativity and lateral thinking as a business tools. Analyze and solve actual problems facing them at work.
more...
Supervisory Skills - Leadership and Management




Comprehend the scope, nature and responsibility of the supervision/ management role and the demands this role places on them.
Acquire an understanding of their role as leaders/ motivators, team builders and good communicators, and how these skills impact effective supervision.
Practice professional techniques in providing positive discipline and feedback.
Use different thinking skills and
more...
Management Skills and Techniques - Engineers




By the end of the program, participants will be able to:
Understand the management functions of planning, organizing, directing and controlling in a team-building manner.
Run an effective work schedule that will increase the productivity.
Learn how to coordinate, delegate, and communicate with others to achieve the desired goals.
Find out how to creatively manage problem solving and
more...
Key Managerial Skills for New Managers and Supervisors - Management




By the end of the program, participants will be able to:
Discover their role as new managers or supervisors.
Apply different leadership styles to successfully lead and motivate their employees.
Learn how attitudes and personality types affect team performance.
Understand key components of Emotional Intelligence (EI)
Empower employees through delegation.
Understand how to successfully deal
more...
Six Sigma Quality Applications for Business Growth and Productivity



By the end of the program, participants will be able to:
Define and understand Six Sigma and why it is necessary to sustain business improvement.
Understand and apply the DMAIC problem solving method.
Understand the role of Six Sigma in customer service and continual improvement.
Implement and deploy Six Sigma.
Understand organization readiness.
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Creative Problem Solving and Decision Making - Interpersonal Skills


Apply logical and creative approaches to solving problems and making decisions.
Use traditional and creative tools for identifying causes and generating solutions.
Analyze and solve actual problems facing them at work.
more...
Supervisory Skills - Leadership and Management




By the end of the program, participants will be able to: Comprehend the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Acquire an understanding of their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing
more...
Creative Problem Solving and Decision Making - Interpersonal Skills and Self Development
By the end of the program, participants will be able to: Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Utilize creativity and lateral thinking as a business tool. Analyze and solve actual problems facing them at work.
more...
ASQ Certified Manager of Quality Organizational Excellence Refresher


Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination. Refine their writing skills in preparation for the constructed response section of the examination. Practice sample tests. This course is designed and developed by ASQa s Quality Management Division. The course is presented in a way that reinforces current knowledge,
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Key Managerial Skills for New Managers and Supervisors - Leadership and Management
By the end of the program, participants will be able to: Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Understand how attitudes and personality types affect team performance. Understand key components of Emotional Intelligence (EI). Empower employees through delegation. Deal successfully with difficult
more...
Understanding and Implementing Six Sigma - Quality and Productivity
By the end of the program, participants will be able to: Define and understand Six Sigma and why it is necessary to sustain business improvement. Apply the DMAIC problem solving method. Discover the role of Six Sigma in customer service and continual improvement. Help to Implement and deploy Six Sigma (Yellow belt level). Understand organization readiness to start a Six Sigma project.
more...
Management Skills and Techniques for Engineers - Leadership and Management
By the end of the program, participants will be able to: Understand the management functions of planning, organizing, directing and controlling in a team environment. Run an effective work schedule that will increase productivity of work groups. Coordinate and communicate with others to achieve the desired goals. Find out how to creatively manage problem-solving and decision-making processes.
more...
Supervisory Skills


Comprehend the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Acquire an understanding of their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing positive discipline. Use different skills in interpersonal
more...
Understanding and Implementing Six Sigma


Define and understand Six Sigma and why it is necessary to sustain business improvement. Apply the DMAIC problem solving method. Discover the role of Six Sigma in customer service and continual improvement. Help to Implement and deploy Six Sigma (Yellow belt level). Understand organization readiness to start a Six Sigma project.
more...
Management Skills and Techniques for Engineers


Understand the management functions of planning, organizing, directing and controlling in a team environment. Run an effective work schedule that will increase productivity of work groups. Coordinate and communicate with others to achieve the desired goals. Find out how to creatively manage problem-solving and decision-making processes.
more...
Key Managerial Skills for New Managers and Supervisors


Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Empower employees through delegation. Build and manage winning teams. Know the Dos and Dona ts of managing meetings. Manage self, time, and stress in a restless work environment. Apply new tools and techniques to improve decision-making and
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Meirc Training Dubai: The Distance Manager, Managing Offsite Employees





Objectives:
By the end of the management training program, participants will be able to:
Enhance their cross cultural understanding and successfully manage in a virtual environment.
Build trust with team members.
Differentiate between virtual and remote teams and adapt their leadership skills.
Learn new technologies to support virtual teams.
Reinforce and upgrade their team leadership.
Build
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Six Sigma Fundamentals
' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in
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Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
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Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
more...
Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
more...
Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
more...
From Contacts Plus
Problem solving and decision making

...cipants will have been able to:
Understand Effective Problem Solving definition.
Learn Effective problem solving process
Recognize Effective Problem Solving Strategy
Identify Creative Decision making definition
Learn Effective Steps in Decision-Making Process
Understand Group Roles and Responsibilities in Making Decisions
Learn ways to Overcome Barriers to
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Stress management

More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.
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Critical Elements of Customer Service
Critical Elements of Customer Service
Target Audience: All staff in customer service environment.
Program Duration: 4 days
Program Overview:
Have you ever encountered an unpleasant customer and not known what to do? Do you worry that youa re not assertive enough with demanding people? Do you struggle to solve problems? Do you know who your customers are? Do you have individual
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Human Resources Training for the non HR Managers
Human Resources Training for the non HR Managers
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet
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Communication Strategies
Communication Strategies
Target Audience All Staff in work environment.
Program Duration: 2 days
Program Overview:
This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of
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Get organized for peak performanceTime Management
Get organized for peak performancea Time Managementa
Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment.
Program Duration: 2 days
Program Overview:
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,
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Negotiating For Results
... for turning face-to-face confrontation into side-by-side problem solving.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
Understand how often we all negotiate and the benefits of good negotiation skills.
Recognize the importance of preparing for the negotiation process, regardless of the circumstances.
Identify the various negotiation
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Working Smarter Using Technology to Your Advantage
Working Smarter a Using Technology to Your Advantagea
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one
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The Minute-Takers Workshop
The Minute-Takera s Workshop
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are
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Developing Training Program
Developing Training Program
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
How You Will Benefit, objectives:
Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly
more...
Celebrating Diversity in the Workplace
Celebrating Diversity in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their
more...
Conflict Resolution Getting along in the Workplace
Conflict Resolution a Getting along in the Workplacea
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that
more...
How to Manage Anger and Violence in the Workplace
... and othersa anger.
Have better communication and problem solving skills, which will reduce frustration and anger.
Develop some other ways of managing anger, including coping thoughts and relaxation techniques.
Be familiar with the nine components of an organizational approach to managing anger, including risk assessment processes.
Know what to do if a violent incident occurs in the
more...
Getting Employees Off To a Good Start
Getting Employees Off To a Good Start
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating
more...
Managing Employee Performance
Managing Employee Performance
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into
more...
Employee Dispute Resolution Mediation through Peer Review
Employee Dispute Resolution a Mediation through Peer Reviewa
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Have you ever been in a workplace situation where a supervisor has made a decision that you didna t agree with? Did you wish that you could ask someone else what they
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Closing the Generation Gap in the Workplace
Closing the Generation Gap in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course
more...
Business Succession Planning
Business Succession Planning
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Change is a hallmark of todaya s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you
more...
Business Ethics for the Office
Business Ethics for the Office
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.
This two days workshop will not provide you with
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Safety in the Workplace
...ing and interpreting personality typing, to develop their problem solving and decision making skills, and to explore performance management issues.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
Understand the difference between a safety program and a safety culture.
Have some resources to help you understand the regulations in your
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Advanced Skills for the Practical Training
Advanced Skills for the Practical Training
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to
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Presentation Survival School Public Speaking
Presentation Survival Schoola Public Speakinga
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will
more...
Facilitation Skills
Facilitation Skills
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time.
There has been a growing realization that we have to pay attention to the process elements of
more...
Using Activities to Make Training Fun
Using Activities to Make Training Fun
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ve all been somewhere where the class clown is able to lighten the mood and
more...
The Practical Trainer
The Practical Trainer
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will
more...
Conquering Your Fear of Speaking In Public Speak Easily
Conquering Your Fear of Speaking In Public a Speak Easilya
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita
more...
Survival Skills for the New Trainer
Survival Skills for the New Trainer
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and
more...
Advanced Writing Skills
Advanced Writing Skills
Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 Days
Program Overview:
This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date
more...
Project Management Fundamentals
Project Management Fundamentals
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
Project management isna t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra
more...
Understanding Project Management
Understanding Project Management
Target Audience: Supervisors, Seniors, &Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Project management isna t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that
more...
Business Etiquette
Business Etiquette
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
In todaya s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly
more...
Writing Reports Proposals
Writing Reports & Proposals
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you
more...
Control Anger Before It Controls You Anger Management
Control Anger Before It Controls Youa Anger Managementa
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.
more...
Business Writing That Works
Business Writing That Works
Target Audience : All Staff in work environment.
Program Duration: 2 days
Program Overview:
For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the
same time clear, concise, complete, and correct.
We can think about
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Skills for Administrative Assistant
Skills for Administrative Assistant
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest
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Secrets of Change Management
Secrets of Change Management
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change.
How You Will Benefit, objectives:
By the end of the
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Problem Solving Decision Making
...Problem Solving & Decision Making
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment.
Program Duration: 2 days
Program Overview:
As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then
more...
Building Your Self Esteem and Assertiveness Skills
Building Your Self Esteem and Assertiveness Skills
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be
more...
Developing High Performance Teams
Developing High Performance Teams
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been
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Business Leadership Becoming Management Material
Business Leadership a Becoming Management Materiala
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its
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The Professional Supervisor
The Professional Supervisor
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
In todaya s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena t had the
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Conducting Effective Performance Reviews
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ve always done, youa ll always get what youa ve always got. a And, remember what the German philosopher Goethe
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Building Better Teams
Building Better Teams
Target Audience: Supervisors, seniors, & Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an
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From Method Park America Inc
Webinar Risk Management for Systems Engineering with Tim Kasse
Why is Risk Management so important today? Risk Management facilitates a closer look at project strategy and increases project buy-in. It creates a shared product vision and encourages everyone on the project to think of alternative approaches to problem solving, determine back up plans in the event of problems and even prevent problems "before" they occur. It gives responsibility and authority
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From SmartStorming: Unleashing Innovation Through New Ideas
3-D Ideation Intensive





This dynamic 1-day workshop will introduce your group to a radical new approach to idea generation, one that will dramatically increase its output of fresh, innovative thinking. The 3-D Ideation Intensive is designed to ignite enthusiasm, eliminate arbitrary assumptions or limiting beliefs that hinder idea generation, make it possible for participants to approach challenges from fresh
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From Kepner-Tregoe Inc
Shutdowns Turnarounds Outages STO


STO's are events that demand exceptional planning and execution. Well executed STO's offer organizations a competitive advantage and, when poorly executed can costs millions in lost revenue. Reduced workforces continue to constrain these events and represent a challenge to success. KT STO turns this challenge to a significant opportunity driving commercial performance, considerably reducing down
more...
Problem Solving and Decision Making



...Problem Solving and Decision Making (PSDM) is a step-by-step process that helps people rapidly and accurately resolve a wide range of business issues. Used in organizations worldwide, PSDM helps people at all levels in an organization efficiently organize and analyze information and take appropriate action. PSDM helps people tap into the know-how of individuals, develop consensus, and gain
more...
Project Management



Kepner-Tregoe Project Management is an integrated, cohesive process that project managers can adapt and apply to any type of project, large or small. This comprehensive, step-by-step process draws on our best practices research and acclaimed approaches to problem solving, decision making, and human performance. It is used in organizations worldwide to ensure that projects are delivered on time, on
more...
Problem Solving & Decision Making For Investigations & CAPAs


"Problem Solving and Decision Making for Investigations & CAPAs"
accelerates and improves investigations and CAPAs. KT's systematic approach to handling and responding to regulatory issues, quality problems, validations, complaints and recalls is used by life science organizations worldwide to meet the challenges of operating in a regulated environment efficiently and economically.
more...
From SETTEC
Management Supervision & Decision Making

The objective of this intensive course is to provide participants with technical knowledge and practical training on the methodologies and tools of Management and Decision Making
more...
Managing Time & Surviving Stress

The objective of this time management seminar is to get people to know how to ultimately use their time, proper balance their business and personal life, and realize how to survive stress. In this seminar you will learn:
* Working fewer hours with greater results.
* Understanding how to contain and manage your stress.
* Increasing your productivity.
* Identifying priorities.
more...
Maximizing Innovation And Problem Solving

The Objective of this course is to familiarize the trainees with innovative thinking and how to practically think about solutions for the normal and stressful problems & challenges.
more...
From Resourceful Change
Licensed NLP Practitioner training 7- Day Intensive


...rs ethically towards a win-win outcome
* Apply effective problem solving skills and generate solutions
* Think more creatively and precisely in all aspects of life
* Improve self-management and team management skills
* Set and achieve personal and business goals more easily
* Manage meetings, appraisals, interviews and time more effectively
* Resolve conflict more quickly and effectively
more...
From Banjara Academy
Certificate in Life Skills CLS-10
Four months part-time program to understand and imbibe Life Skills, based on the 10 Life Skills as enumerated by WHO, and suitably modified for Indian ambience, will be conducted again from 8th November 2010 to March 2011.
It is open to all, no minimum qualification, and classes are held twice on Mondays and Thursday from 10: 30 to 12: 30, and also involve practical work and self-development.
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From Knowledge Varsity
FRM Level 1 Coaching and Training Program

We provide coaching classes for the FRM exam. All the faculty are FRM qualified.
For May 2010 exam we have 100% success rate.
The classes have started but we will make up all the previous class for the students. The idea is to finish the course some time in September and then go through revision and problem solving.
Please see the course brochure at http://knowledgevarsity. com/ brochure/
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From Resourceful Change
Creativity
Creativity is the most prized ability in business today because new ideas can save you time, money and effort.
However, despite its great value, few people know how to become more creative. One reason for that outlook is because many people think that creativity is an inborn skill. They couldn't be more wrong.
Creativity is something we all have, to some degree, whether we realise it or not.
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From Control Security Limited
BTEC Level 2 Certificate in Lean Organisation Management Techniques
Level 2 BTEC Certificate in Lean Organisation Management Techniques
Lean is a term used to express a range of business improvement techniques. It
originated from the need to constantly improve quality while reducing the costs of
the production performance in the manufacturing industry. The concepts of this
approach are now used as the basis for improvement in the workplace in nonmanufacturing
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From Resourceful Change
Licensed NLP Master Practitioner training 9- Day Intensive


...guage patterns to influence yourself and others easily
Problem Solving
* Trigger positive mental and emotional states at will
* Think more creatively and precisely in all aspects of life
Enhanced Performance
* Build deep levels of rapport with others quickly and easily
* Set and achieve personal and business goals more easily
Improved Life/ Work Balance
* Discover personal
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From World Class Productivity Inc
Hands-on Microsoft Project

The first version of our 2-day Hands-on Microsoft Project course was developed in 1999, and was based on Microsoft Project version a 98. Since then, there have been numerous upgrades to Microsoft Project, and our original course has kept pace, with updated courseware for MSP versions 2000, 2002, 2003, and, now 10 years later, 2007.
The secret to this coursea s success, and its 10-year long
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From The Training AdvantEdge
Getting Boomers, Gen Xers, and Gen Yers to Work Together




There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.
This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of
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From Everrise Training & Consultancy
THINKING OUT OF THE BOX
INTRODUCTION
Innovation, adaptability and flexibility of response are critical ingredients for organizational survival; they are equally relevant for individuals. For both organizations and people, continuous learning is a precondition for prosperity, not only to keep up with rapid changes but also, to set new standards in performance and growth. This program begins on the premise that
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From Power Diversity, LLC
Boxless Thinking for the New Earth









R-directed (right-brain directed) strategies designed to help you thrive in and enjoy the conceptual age--
The rulers and wizards of tomorrow are those who can master skills normally associated with the right brain, or R-directed (right- brain) thinking.
The good news? You can learn to be creative, and free yourself and your organization of boxes forever. This is the 21st century; this is the
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From Resources Unlimited
Power of Perception

...Problem Solving
Dr. Edward de Bono's Power of Perception gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. Power of Perception will enable you to have a broad and inclusive viewpoint. The Power of Perception tools create a framework for defining a situation. That framework will improve your ability
more...
Lateral Thinking from Edward de Bono

...nnovation, idea generation, concept development, creative problem solving, or a strategy to challenge the status quo.
If you face fast-changing trends, fierce competition, and the need to work miracles, you need Lateral Thinking.
The Lateral Thinking Techniques
Alternatives: Use concepts to breed new ideas
Focus: Sharpen or change your focus to improve your creative efforts
more...
DATT (Direct Attention Thinking Tools) Certification


...Tools Certification
Thinking Skills Decision Making Problem Solving
Dr. Edward de Bono's DATT gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. DATT will enable you to have a broad and inclusive viewpoint. The DATT tools create a framework for defining a situation. That framework will improve
more...
From Spectrum Training Services
Graduate Development - Developing Business Awareness

...ssages for maximum effect
Adopt a systematic approach to problem solving and decision making
Discover techniques to enable you to accurately define a problem. Utilise appropriate techniques such as Mind Mapping , Brainstorming, Ishikawa Diagrams, Lateral Thinking Techniques, Evaluation Techniques, SWOT analyses to solve problems
You will sell credible solutions to stakeholders
Assess
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Problem Solving & Decision Making
Recognise This Behaviour?
Maybe Today - Maybe Not!
You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Dont put off this opportunity to learn how to overcome your hesitation and make smarter critical
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From The Training Clinic
FACILITATION SKILLS




Practice effective facilitation and group process skills. Identify the five stages of team development. Use listening skills, paraphrasing, asking basic and follow-up questions, how to form groups and achieve the learning objective efficiently. Applications for this workshop are in TQM facilitation and problem solving sessions for new and continuing teams.
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From Cosensa Learning & Development Ltd
Facilitating with confidence
Course Objectives:
Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/ win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating" as opposed to "decision-making", "problem-solving" or "creative
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Finding creative solutions to problems
...onships and the business as a whole. Useful approaches to problem solving include understanding how to work with other people as well as the ability to see the a problema in as broad a capacity as possible. This 2 day programme focuses on the fundamental distinction between those problems which happen to us - a presented problemsa and those problems that we create a a
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The Proficient Supervisor and Manager
Course Objectives:
When professionals are given new leadership responsibility, their success depends on how quickly they adapt people-management skills to complement their expert knowledge. These essential skills for new supervisors and managers do not come naturally and this course demonstrates what is required and how it can be learnt. Delegates will develop the confidence to put their
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From Corporate Training Services
Customer Relations

This workshop deals with how you can improve your understanding and skills when dealing with all kinds of customers whether over the telephone or face-to-face while striving to build positive relationships with all types of behaviours -- pleasant, angry, passive, or reluctant.
The workshop covers the following:
-The Psychology of Customer Relations
-Understanding Your Communication
more...
Team Building

...ee key elements: personality dynamics, team building, and problem solving strategies. These components provide a practical backdrop for facilitating effective team interactions.
Understanding the characteristics and needs of different personalities leads to more effective communication. Making these personal differences objective facilitates the process of problem solving for powerful
more...
From John Sturtevanta s Business Writing Seminars
Write What You Mean


Information is plentiful in every business. But how you communicate that information is critical. Business people must continually turn information into knowledge to help their managers, colleagues, and clients understand often complex ideas and make educated decisions.
Write What You Mean! is a lively full-day session for groups of employees. It's ideal for people who want to learn practical
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From Asktenali.com
Innovation and Creativity

A unique workshop on Innovation and Creativity.
Asktenali. com - HRD Trainers - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is
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Personality Development
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
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Financel Professionals
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
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Soft skills for Techies
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
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Corporate Etiquette
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
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Team Leaders
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
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Effective Meeting Skills Training
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
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Behavioural skills for Factory Workers
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
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Behavioural Skills Training
Asktenali. com - HRD Trainers presents a unique workshop on behavioural skills.
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development
more...
Managing Change at Workplace
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
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Conflict Resolution and Problem Solving
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
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Creativity and Innovation in Business
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
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Managing Difficult People
Creativity and Innovation in Business.
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more...
Positive Attitude
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Ethics in Business
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
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Business Communication
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
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Office Management
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Work and Life Balance
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
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Emotional Intelligence and Stability
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Training on Soft skills for HR Professionals
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
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Training on Soft skills for Operations Executives and Managers
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
Training on Soft skills for IT Professionals
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
Training program on Customer Service
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
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Training on Customer Satisfaction
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
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Soft skills Training for IT Networking Professionals
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
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Soft skills Training for professionals of the Automotive Industry
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
Soft skills training for the Construction Industry
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
Soft skills Training for ICT Professionals
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
Soft skills training for Project Managers
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
Training On Soft skills for Base Line staff
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
Soft skills Training for Front Line Assistants
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
Soft skills training for the professionals of the Service Sector
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
Training On Soft skills for Supervisors
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
Training program on Soft skills for Admin Professionals
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
Training program on Soft skills for Team Leaders
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
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From Create-Learning
Team Building Program Accountability and Team Cohesion


...ithin the team
- Teach the team models and processes for problem solving and innovating new ideas
- Giving the leadership of the team the opportunity to see younger members in team situations so they can best determine who to promote and who needs greater attention.
- Minimize the a not my joba mentality within the department(s)
Value(s) of Team Development Program:
The value
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Team Building and Workforce Development, Buffalo NY, Indoors or Outdoors




The focus of this high energy program is improving Team Effectiveness. Skills addressed include: communication, creative problem solving, trust, team decision making, individual vs. team goals, accountability, planning with the end result in mind, leadership, taking positive risks, building a team attitude and a team-friendly environment in the work place.
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From Honig IdeaGuides
Meeting Facilitation Retreat Strategic Planning etc


Looking for a facilitator for your next retreat or meeting? We will guide and facilitate your executives, managers, department or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate...
Strategic Planning
Strategic Visioning & Planning
Establish Values/ Mission/ Vision
Project
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Finding the Solution Problem Solving and Decision Making





Learn the tools and processes to find the right solutions to most any problem or situation.
Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps:
Focusing - Define, prioritize, focus and analyze problems.
Idea
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From Global Innovative Campus
Problem Solving and Decision Making
... and define some process to be a good decision maker?
Problem Solving and Decision Making are two interchangeable terms. A problem occurs when a system does not meet its established goals, does not yield the predicted results, or does not operate as initially intended.
Early identification of a problem will allow more time to develop a well thought-out solution. It may be less costly to
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From NobleProg - IT training courses
Six Sigma Black Belt





... of products, services and processes, combining practical problem solving and the best scientific approaches found in experimentation and optimisation of systems. The approach has been widely and successfully applied in industry, notably by Motorola, AlliedSignal & General Electric. Black Belt is a qualification for improvement managers in a Six Sigma organisation. You will learn the tools and
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From Global Innovative Campus
Slope Stability and Erosion Control Design Workshop
Description
The successful analysis and design of slope and erosion control requires an in-depth understanding of several subjects and concepts. It is imperative to harmonize slope stability and the use of erosion control techniques for retaining earth masses in attractive, environmentally compatible and cost-effective ways. This requires a thorough understanding of the erosion process,
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Advanced Oxidation Technologies AOTs for Water and Wastewater Treatment Workshop
Description
This course is a practical 2-day program, where the emphasis is on learning by doing problems. Each lecture session will be followed by a problem-solving period, where participants can gain further insight into the fundamentals and design issues by working out practical problems, which will then be solved in a group session.
The course takes the participant from a state of little or
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From London Financial Studies
Hedge Funds Risk Management Trade Performance Analysis





...ples of hedge fund modelling and analysis through applied problem solving and implementation using key techniques and methods.
Computer-based workshops (Excel and VBA) are very hands-on building on the basics through to some advanced hedge fund modelling and risk management techniques. At the end of the course, delegates will have a set of tools that can be applied immediately to their working
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From Illumine Training
Edward de Bono's Lateral Thinking for Creativity
Lateral Thinking
Edward de Bono's Lateral Thinking programme delivers the classic out of the box thinking which most organisations expect from their management these days.
Lateral Thinking seeks a solution to a stubborn problem through unorthodox methods that would normally be ignored by logical thinking. This programme is more process-orientated than the other creativity programmes we
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Six Thinking Hats for Meetings
...aged well. If this sounds familiar, then a creativity and problem solving programme geared towards more effective group dynamics is what you need. The Six Thinking Hats ® programme uses techniques from Edward de Bonoa s landmark book 'Six Thinking Hats'. The programme teaches a surprisingly simple and proven technique that provides everyone with a format for harnessing enthusiasm,
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Creativity for Logical Thinkers
...ining with the opportunity for team building.
-Enhance problem solving skills.
-Augment strong logical and analytical thinking with techniques to improve creative thinking.
-Individual coaching by the course facilitator on how to use techniques in the workplace, individually and when facilitating others.
-Confidence booster, being able to have faith in your own ideas so they are easily
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From Global Innovative Campus
Ultraviolet UV Disinfection for Water and Wastewater Treatment Workshop 12 CEUs
Daily Schedule:
8: 00am - Registration and coffee (1st day only)
8: 30am - Session begins
4: 30pm - Adjournment
Breakfast, two refreshment breaks and lunch are provided daily.
Description
This course is a practical two-day program, where the emphasis is on learning by doing problems. Each lecture session will be followed by a problem-solving period, where participants can gain further
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Theory and Practice of Nutrient Removal
Description
Operators, engineers, designers and managers involved with wastewater treatment plants aim for a thorough understanding of biological treatment processes in order to achieve the expected performance. The course stresses the understanding the fundamentals and bridges the theoretical considerations with the practical aspects of operation.
Objective
To provide comprehensive
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From mindXCEL Consultancy
Project Management with NLP
Project Management is the discipline of planning, organizing, and managing resources to bring about the successful completion of specific project goals.
It is a defined set of activities that uses resources (money, people, materials, energy, space, communication, motivation, etc.) to achieve the project goals.
Despite the sophisticated tools that have been developed over many years, still many
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From CC Pace
Scrum Team Training
This introductory course offers a new alternative to the Certified ScrumMaster (CSM) training. While CSM focuses solely on the ScrumMaster Role, Scrum Team Training focuses on the entire Team, including Project Managers, Business Analysts, Testers, Developers, and Architects. This team-based training will help you understand your role within the Scrum team structure and equip you with the
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From Last Minute Training
BS04 - Problem Solving and Decision Making Techniques in IT
This two-day course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions.
more...
From Future Media Concepts
Snow Leopard 401 Mac OS X Advanced System Administration v105
This five-day course builds on the foundations established in the Support Essentials v10. 5 and Server Essentials v10. 5 courses and is designed to empower students to meet the challenges faced by administrators deploying Mac OS X and Mac OS X Server in today's complex and dynamic data centers. Extensive use of the command line interface reveals a deeper scope of the course's subject material.
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From Last Minute Training
Negotiating for Results
Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as
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Building Cross Functional Teams for Personal and Team Excellence
Participants who complete this workshop will:
Learn the nature of a team and its purpose.
Define the team's mission and objectives, while identifying procedures that support the team's goal.
Work with others from different disciplines to build mutual esteem and trust.
Explore clarity and problem solving tools including, Goal Setting,
more...
Decisiveness with Distinction Decision Making and Problem Solving
Participants who complete this workshop will:
Determine own level of clarity.
Understand the need for effective goal setting and achievement.
Implement the principles necessary to make objective, team consensus decisions.
Identify own position on personal integrity and fairness.
more...
Problem Solving and Decision Making Skills
...course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions:
* Solving Problems
* Brainstorming
* Metaplan
* Your Mind is Better than You Think!
* The Fishbone Diagram
* Force-Field Analysis
* The Six
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Client Care Representative CCR Certified Training Program 2 Days
...arn effective communications skills, active listening and problem solving skills which is immediately transferable to daily work. Participants will learn the best format for quick problem resolution in a team environment. Gathering information in an orderly manner promotes confidence in agents to resolve issues, builds cooperation in the group and fosters customer confidence. A positive
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Building Cross Function Teams For Personal and Team Excellence
Participants who complete this workshop will:
Learn the nature of a team and its purpose.
Define the team's mission and objectives, while identifying procedures that support the team's goal.
Work with others from different disciplines to build mutual esteem and trust.
Explore clarity and problem solving tools including, Goal Setting,
more...
Developing High Performance Teams
Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual
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Problem Solving and Creative Sales Solutions
This workshop will enable the participants to develop the art of divergent thinking, use various states of consciousness to their advantage and understand how to use the three different ways of thinking to understand people.
more...
Analysis and Problem Solving for Consultants 2 day course
Target audience:
This course is designed for project managers, business analysts, IT professionals, engineers and others in technical roles who are either seeking to become practitioner technical consultants, or who wish to become more consultative in their work with their internal or external clients.
Course Synopsis:
From a client's perspective, the primary responsibility of a consultant
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Analytical Thinking
Description:
This workshop addresses the needs of individuals who assess data to make sound recommendations. Ideal for individuals who want to:
Understand and retell the "big picture and story" when reviewing seemingly unrelated material. Make connections throughout the data.
Search through detailed information and make informed assumptions and sound judgments.
Assess and identify
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Negotiating for Results - comphelp
This workshop will give participants confidence when negotiating with both internal & external clients. It also includes techniques to promote effective communications & to turn face-to-face confrontation into side-by-side problem solving.
more...
From Future Media Concepts
SoftimageXSI
This course provides a thorough introduction to the features of Softimage's XSI system. The session covers a wide variety of concepts and functions of this state of the art non-linear animation tool. Sessions are divided into instructor-led lectures, demonstrations, and hands-on practice modules which stress a creative, problem-solving approach.
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From Carpenter Group LLC
Root Cause Analysis


How often does your company keep battling the same issue over and over? This is called Fire Fighting, and is the result of trying to fix the effects of the problem rather than the problem itself. Using the root cause analysis techniques from this seminar you will begin to understand the relationship between cause and effect. Plus you'll learn to identify the true root cause! Only by identifying
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From Termark Technical Institute
Electricity 101
...afety, Magnetic Fields and how the work; Ohm's Law with
problem solving; Understanding what are electrical circuits; Batteries, Resistance and Resistors; Inductance,
Capacitors and Diodes; Series and Parallel Circuits; Conductors; Transformers; Wiring and Soldering
Techniques; Wire Sizing; Conduit Sizing and Installation Methods; How to use the different features of a
multimeter; How to
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From Technology Ed
Leading Teams



Leading Teams
For registratio info, please visit:
http://www. technologyed. com/ courses/ c110/ index. php
Course Description
Leading Teams is a course that provides the knowledge and skills necessary to be an outstanding team or group leader. The course will also provide fundamental tools from the behavioral and social sciences that will improve your ability to analyze organizational
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From African eDevelopment Resource Centre
GIS Technology for Disaster Emergency Management Training 21-23rd Sep 2011
... applications, but will provide a Practical, hands-on GIS problem solving, by making use of Free and Open Source GIS Software, and at the same time look at the successful implementation of Geographical Information Systems to bring Planners and Analysts in Disaster and Emergency Management up to speed with this very powerful process.
AeRC is an organization championing ICT for development
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From LearnComputer!
Introduction to Java Programming
This introductory 5-day, lecture-and-lab Java training course teaches people with little or no programming experience how to program with the Java programming language. Topics include introductory object-oriented programming, algorithmic thinking, problem solving, control statements, primitive types, operators, keyboard input, screen output, methods (user-defined and API), arrays and strings.
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From Abar Solutions
Building Skills for Teamwork
A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technological advances, our competitive advantage lies in our ability to work effectively with other people.
The premise of this program is that organizations are much more healthy and productive when their relationships are strong and
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From LearnComputer!
Java Programming Training
This introductory 5-day, lecture-and-lab Java training course teaches people with little or no programming experience how to program with the Java programming language. The class includes introductory object-oriented programming, algorithmic thinking, problem solving, control statements, primitive types, operators, keyboard input, screen output, methods (user-defined and API), arrays and strings.
more...
From Amplios Academy
Customer Relationship Management 1 Day
Training objectives
The purpose of this seminar is to:
> Communicate the concepts of customer Relationship Management (CRM)
> Equip the participants with fundamental CRM development and management skills
> Explain how to assess the best approach to CRM design and implementation in different organizations
Training method
The training method involves:
> Description of the theory
>
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Leadership 1 Day



Training objectives
The purpose of this seminar is to:
> Communicate the importance of leadership development in the corporate world
> Equip the participants with fundamental leadership development skills
> Explain how to assess the leadership development requirements for different types of organization
Training method
The training method involves:
> Description of the theory
>
more...
Innovation Techniques Workshop 1 Day



Training objectives
The purpose of this seminar is to:
> Communicate the importance of innovation in corporate survival
> Equip the participants with fundamental innovation skills
> Explain how to assess the typical innovation skills required by different organizations
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case studies
more...
From Treeline Training, Inc.
Managing Stress
Explore strategies for managing stress and minimizing its effects. This program provides a look at the stress cycle and discusses how to intervene at each step in the cycle. It looks at how to achieve balance and gain renewed energy and enthusiasm.
Course Objectives : Successful completion of this course will increase your knowledge of and ability to:
Identify the major stressors in your
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Creative Problem Solving
...integrate creativity with analytic thinking for effective problem solving, and to develop critical thinking skills. Creative problem solving is a valuable skill for today's fast-changing world. The concept of "innovation" and how it relates to the bottom line will also be emphasized. An innovative mindset not only identifies and evaluates great ideas for the marketplace; it also focuses on
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Conflict Resolution
This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures
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From Leaders Workshop
Winning at Workplace











Introduction:
You may be accustomed to doing things on your own, but sometimes a two heads are better than one.a Considering the ideas of co-workers, even if they are different from yours, leads to creative and effective approaches to solving problems and getting work done.
Research shows that good interpersonal skills are essential for everyone. Our program, a Winning at the Workplacea
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From Kgguruji.com
Leadership and Team Building
Program helps managers and owenrs to learn easy and transferable leadership skills to lead and coach their teams.Participant will aquire public speaking skills, ability to readn and understand the way people think and act, develop ability to empower others, improve relationships with difficult people and manage conflicts, generate more creative ideas from team, transform work environment and
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From Adaptive Processes Consulting Pvt. Ltd.
IIBA Accredited business analysis training in Pune
...lyst responsibilities and skills
Analytical thinking and problem solving
Exercise on problem solving
Communication skill
Negotiation Skills
Business Analysis Process
Exercise on negotiation skills
Managing Business Change
Discussion on BA tools
Business analysis process
Stakeholder Management
Case study on stakeholder management
Day 2:
Remaining parts of business analysis process
more...
IIBA Endorsed Business Analysis Training in Bangalore
...yst responsibilities and skills
Analytical thinking and problem solving
Exercise on problem solving
Communication skill
Negotiation Skills
Business Analysis Process
Exercise on negotiation skills
Managing Business Change
Discussion on BA tools
Business analysis process
Stakeholder Management
Case study on stakeholder management
Day 2
Remaining parts of business
more...
IIBA Endorsed Business Analysis Training - 16th to 18th September 2011 - Bangalore
...lyst responsibilities and skills
Analytical thinking and problem solving
Exercise on problem solving
Communication skill
Negotiation Skills
Business Analysis Process
Exercise on negotiation skills
Managing Business Change
Discussion on BA tools
Business analysis process
Stakeholder Management
Case study on stakeholder management
Day 2
Remaining parts of business analysis process
more...
From Bpminstitute.org
Using BPM Discipline with Six Sigma Lean Methodologies




To provide students the ability to create a Customer focused a Process Enabled Enterprise. This requires a business process framework, established enterprise architecture, creating "real-time" business intelligence, and a link between continuous improvement projects and key business processes. Most businesses need to evolve from a bottoms-up Six Sigma (DMAIC) approach, to a strategic framework
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From The Outset Group
Business Analysis One Principles Skills and Tools of Business Analysis 32 IIBA CDU
A fast-paced, highly interactive overview of the professional domain of Business Analysis and the role of the Business Analyst. The primary reference is the (provided) IIBA Body of Knowledge (BABOK Guide VER 2. 0). This IIBA-endorsed seminar details the role of the Business Analyst across business and project responsibilities. Students leave with a working knowledge of the hierarchy of
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From LaMarsh & Associates, Inc.
LaMarsh MethodologyMaster(R) Certification







Learn our LaMarsh & Associates proprietary application consulting methodology
As an internal change management consultant or project manager...
... you are responsible for managing and leading the full life cycle of complex change initiatives. You are expected to develop the project change strategy, design the tactical work plans and deliverables to support that change strategy, build and
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LaMarsh Managed Change(tm) Application Workshop




Organizing sand -- is it for you?
Managing change. Sounds a bit like organizing sand. How do you manage someting that doesn't stay put? For sand, add a little water. For major organizational change, it's a bit more complicated. But it can be done.
Whether you are the individual in your organization who has been charged with managing a change; a member of a consulting organization looking
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LaMarsh Managed Change(tm) Project Workshop





Project teams carry a heavy burden. To operate effectively in today's fast-paced business environment, many changes are expected to occur within budget, in a limited timeframe, using few resources with minimal disruption of normal business operations. Often, these critical and complex change initiatives will determine the success or failure of an organization. Experts agree that when an
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From Repario Ltd
The Ultimate Hunt


Get your people out of the venue, learn about the area, about each other and about themselves.
Part Scavenger Hunt, part adventure learning, part community-based philanthropic team building, The Ultimate Hunt is designed to challenge and inspire participants.
Small teams will have to use all of their collective skills in problem solving, critical thinking, clear communication, collaboration
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From Pearlcatchers Ltd
Crucial Conversation - personal effectivenss and communication skills



Learn how to maintain effective working relationships by
tackling those difficult conversations promptly and confidently
Every day, most people communicate easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict
more...
From Ducat
Linux Administration Training in Noida, Delhi, Faridabad, Ghaziabad







The subject matter of Linux administration includes computer systems and the ways people use them in an organization. This entails a knowledge of operating systems and applications, as well as hardware and software troubleshooting, but also knowledge of the purposes for which people in the organization use the computers. However, perhaps the most important skill to a system administrator is
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From System Concepts
Applied Industrial Ergonomics



A two day course where you will learn how to improve the health, safety and productivity of your workforce through practical ergonomics solutions.
This course provides the skills and tools to make simple and effective ergonomic improvements in the industrial environment. It emphasises hands-on problem-solving methodologies to recognise, evaluate, and control ergonomic risk.
Youa ll
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From The College of Call Center Excellence
Call Center Management Certification in San Francisco CA August 21-23 2012


... learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically participants include Call Center Managers,
more...
Call Center Management Certification in Hamilton NJ September 18-20 2012


... learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically participants include Call Center Managers,
more...
Call Center Management Certification in San Diego CA October 16-18 2012


... learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically participants include Call Center Managers,
more...
Call Center Management Certification in Minneapolis MN June 19-21 2012


... learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically participants include Call Center Managers,
more...
Call Center Management Certification in Jacksonville FL April 24-26 2012


... learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically participants include Call Center Managers,
more...
Call Center Management Certification in Phoenix AZ March 20-22 2012


... learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically participants include Call Center Managers,
more...
Call Center Management Certification in Las Vegas NV February 28 29 March 1 2012

... learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically participants include Call Center Managers,
more...
From CP Training Consortium
The Principles of Problem Solving and Decision Making
Techniques that support the latest concepts for Creative and Critical Thinking
Every person in the workplace is charged with reacting to and identifying problems, determining an approach to their resolution and then engaging in the decision making process to realise these solutions.
more...
The Principles of Problem Solving and Decision Making 2 x week Masterclass
Dealing with what all managers and executives are employed to do - 'effectively' - solve problems and make decisions. Learn techniques that support the latest concepts for Creative and Critical Thinking.
more...
