Instructor Led Problem Solving Training in Canada - Training Resources

Negotiating for Results - comphelp This workshop will give participants confidence when negotiating with both internal & external clients. It also includes techniques to promote effective communications & to turn face-to-face confrontation into side-by-side problem solving.  more...

Analytical Thinking Description: This workshop addresses the needs of individuals who assess data to make sound recommendations. Ideal for individuals who want to: Understand and retell the "big picture and story" when reviewing seemingly unrelated material. Make connections throughout the data. Search through detailed information and make informed assumptions and sound judgments. Assess and identify  more...

Analysis and Problem Solving for Consultants 2 day course Target audience: This course is designed for project managers, business analysts, IT professionals, engineers and others in technical roles who are either seeking to become practitioner technical consultants, or who wish to become more consultative in their work with their internal or external clients. Course Synopsis: From a client's perspective, the primary responsibility of a consultant  more...

Problem Solving and Creative Sales Solutions This workshop will enable the participants to develop the art of divergent thinking, use various states of consciousness to their advantage and understand how to use the three different ways of thinking to understand people.  more...

Developing High Performance Teams Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual  more...

Building Cross Function Teams For Personal and Team Excellence Participants who complete this workshop will: Learn the nature of a team and its purpose. Define the team's mission and objectives, while identifying procedures that support the team's goal. Work with others from different disciplines to build mutual esteem and trust. Explore clarity and problem solving tools including, Goal Setting,  more...

Client Care Representative CCR Certified Training Program 2 Days ...arn effective communications skills, active listening and problem solving skills which is immediately transferable to daily work. Participants will learn the best format for quick problem resolution in a team environment. Gathering information in an orderly manner promotes confidence in agents to resolve issues, builds cooperation in the group and fosters customer confidence. A positive  more...

Negotiating for Results Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as  more...

Problem Solving and Decision Making Skills ...course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions: * Solving Problems * Brainstorming * Metaplan * Your Mind is Better than You Think! * The Fishbone Diagram * Force-Field Analysis * The Six Thinking Hats  more...

Decisiveness with Distinction Decision Making and Problem Solving Participants who complete this workshop will: Determine own level of clarity. Understand the need for effective goal setting and achievement. Implement the principles necessary to make objective, team consensus decisions. Identify own position on personal integrity and fairness.  more...

Building Cross Functional Teams for Personal and Team Excellence Participants who complete this workshop will: Learn the nature of a team and its purpose. Define the team's mission and objectives, while identifying procedures that support the team's goal. Work with others from different disciplines to build mutual esteem and trust. Explore clarity and problem solving tools including, Goal Setting,  more...

Enhancing My Effectiveness Using MINDEX Thinking Styles ...g - Increased understanding of others - Clearer thinking, problem solving, & decision making - More effective communication - Selling and persuading more successfully - Coaching, counselling, and mentoring with greater success - Working better in teams - Leading and managing more effectively Each participant will receive a Mindex booklet with a 100-item questionnaire, scoring procedure, and  more...