Instructor Led Problem Solving Training in United States - Training Resources
Problem Solving Training Provider? - Tell us about your Training!
Please select the location nearest to you:
Wisconsin
North Carolina
Michigan
South Carolina
New York
California
Iowa
Indiana
Virginia
Nevada
Florida
Pennsylvania
Illinois
Texas
New Jersey
Utah
Washington
Oregon
Massachusetts
Colorado
New Hampshire
Georgia
Kansas
From Lorman Education Services
Advanced Issues in Payroll: Problem Solving and Beyond
Advanced Payroll Issues - Are you tangled in a web of confusing payroll and leave laws?
In today s competitive environment, the ability to effectively, economically and lawfully manage your company s payroll and leaves is paramount. You must stay current on the latest rules and regulations such as the FLSA and compensable working time to keep labor costs down and consistent with legal
more...
Advanced Issues in Payroll: Problem Solving and Beyond
From Learning Technologies, Inc.
Team Building, Outdoor & Indoor



Through these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
more...
Building a Strong Team



Through these innovative indoor and outdoor programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people
more...
From LodeStar Institute
Lean Six Sigma Yellow Belt Training










... The Yellow Belt is needed to gather data, participate in problem solving, and add their expertise to the exploration process. A Yellow Belt typically has a basic knowledge of Lean and Six Sigma, and is often responsible for the development of process maps to support Six Sigma projects. A Yellow Belt participates as a core team member or subject matter expert on projects.
In addition,
more...
From Simons-White & Associates, Inc.
Problem Solving




...Problem Solving
In todaya s business environment, finding the root cause of a problem is often a very difficult task. While a single individual might sometimes be able to solve certain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This seminar focuses on a structured eight-step methodology used to find root causes and determine how to
more...
Mistake Proofing



Course Description:
The purpose of this manual is to provide an overview of Mistake Proofing methodology. The text was developed for training purposes and to provide a reference for future use.
The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the material
more...
Process Mapping


...can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map to analyze and improve processes.
Course Objectives:
Participants
more...
From Learning Technologies, Inc.
Myers Briggs Type Indicator



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
Problem Solving and Decision Making



Our problem-solving decision-making programs focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your
more...
DiSC - Personality Assessment



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
Team Building, Outdoor & Indoor



Through these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
more...
Team Building, Outdoor & Indoor



Through these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
more...
Team Building, Outdoor & Indoor



Through these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
more...
From Method Park America Inc
Webinar Risk Management for Systems Engineering with Tim Kasse
Why is Risk Management so important today? Risk Management facilitates a closer look at project strategy and increases project buy-in. It creates a shared product vision and encourages everyone on the project to think of alternative approaches to problem solving, determine back up plans in the event of problems and even prevent problems "before" they occur. It gives responsibility and authority
more...
From The Training AdvantEdge
Getting Boomers, Gen Xers, and Gen Yers to Work Together




There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.
This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of
more...
From SmartStorming - Advanced Training in Innovative Thinking
3-D Ideation Intensive





This dynamic 1-day workshop will introduce your group to a radical new approach to idea generation, one that will dramatically increase its output of fresh, innovative thinking. The 3-D Ideation Intensive is designed to ignite enthusiasm, eliminate arbitrary assumptions or limiting beliefs that hinder idea generation, make it possible for participants to approach challenges from fresh
more...
From Honig IdeaGuides
Meeting Facilitation Retreat Strategic Planning etc


Looking for a facilitator for your next retreat or meeting? We will guide and facilitate your executives, managers, department or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate...
Strategic Planning
Strategic Visioning & Planning
Establish Values/ Mission/ Vision
Project
more...
Finding the Solution Problem Solving and Decision Making





Learn the tools and processes to find the right solutions to most any problem or situation.
Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps:
Focusing - Define, prioritize, focus and analyze problems.
Idea
more...
From Resources Unlimited
Lateral Thinking from Edward de Bono

...nnovation, idea generation, concept development, creative problem solving, or a strategy to challenge the status quo.
If you face fast-changing trends, fierce competition, and the need to work miracles, you need Lateral Thinking.
The Lateral Thinking Techniques
Alternatives: Use concepts to breed new ideas
Focus: Sharpen or change your focus to improve your creative efforts
more...
DATT (Direct Attention Thinking Tools)

...tion Thinking Tools
Thinking Skills Decision Making Problem Solving
Dr. Edward de Bono's DATT gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. DATT will enable you to have a broad and inclusive viewpoint. The DATT tools create a framework for defining a situation. That framework will improve
more...
DATT (Direct Attention Thinking Tools) Certification


...Tools Certification
Thinking Skills Decision Making Problem Solving
Dr. Edward de Bono's DATT gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. DATT will enable you to have a broad and inclusive viewpoint. The DATT tools create a framework for defining a situation. That framework will improve
more...
From The Training Clinic
FACILITATION SKILLS




Practice effective facilitation and group process skills. Identify the five stages of team development. Use listening skills, paraphrasing, asking basic and follow-up questions, how to form groups and achieve the learning objective efficiently. Applications for this workshop are in TQM facilitation and problem solving sessions for new and continuing teams.
more...
From Carpenter Group LLC
Root Cause Analysis


How often does your company keep battling the same issue over and over? This is called Fire Fighting, and is the result of trying to fix the effects of the problem rather than the problem itself. Using the root cause analysis techniques from this seminar you will begin to understand the relationship between cause and effect. Plus you'll learn to identify the true root cause! Only by identifying
more...
From Create-Learning
Team Building Program Accountability and Team Cohesion


...ithin the team
- Teach the team models and processes for problem solving and innovating new ideas
- Giving the leadership of the team the opportunity to see younger members in team situations so they can best determine who to promote and who needs greater attention.
- Minimize the a not my joba mentality within the department(s)
Value(s) of Team Development Program:
The value
more...
From Technology Ed
Leading Teams



Leading Teams
For registratio info, please visit:
http://www. technologyed. com/ courses/ c110/ index. php
Course Description
Leading Teams is a course that provides the knowledge and skills necessary to be an outstanding team or group leader. The course will also provide fundamental tools from the behavioral and social sciences that will improve your ability to analyze organizational
more...
From Create-Learning
Team Building and Workforce Development, Buffalo NY, Indoors or Outdoors




The focus of this high energy program is improving Team Effectiveness. Skills addressed include: communication, creative problem solving, trust, team decision making, individual vs. team goals, accountability, planning with the end result in mind, leadership, taking positive risks, building a team attitude and a team-friendly environment in the work place.
more...
From Taylor Performance Solutions, Inc.
Professional Customer Service Skills
Our customized training programs help businesses:
Increase first point of contact problem resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction to reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and
more...
From Future Media Concepts
SoftimageXSI
This course provides a thorough introduction to the features of Softimage's XSI system. The session covers a wide variety of concepts and functions of this state of the art non-linear animation tool. Sessions are divided into instructor-led lectures, demonstrations, and hands-on practice modules which stress a creative, problem-solving approach.
more...
Leopard 401 Mac OS X Advanced System Administration v105
This five-day course builds on the foundations established in the Support Essentials v10. 5 and Server Essentials v10. 5 courses and is designed to empower students to meet the challenges faced by administrators deploying Mac OS X and Mac OS X Server in today's complex and dynamic data centers. Extensive use of the command line interface reveals a deeper scope of the course's subject material.
more...
From Repario Ltd
The Ultimate Hunt


Get your people out of the venue, learn about the area, about each other and about themselves.
Part Scavenger Hunt, part adventure learning, part community-based philanthropic team building, The Ultimate Hunt is designed to challenge and inspire participants.
Small teams will have to use all of their collective skills in problem solving, critical thinking, clear communication, collaboration
more...
From Termark Technical Institute
Electricity 101
...afety, Magnetic Fields and how the work; Ohm's Law with
problem solving; Understanding what are electrical circuits; Batteries, Resistance and Resistors; Inductance,
Capacitors and Diodes; Series and Parallel Circuits; Conductors; Transformers; Wiring and Soldering
Techniques; Wire Sizing; Conduit Sizing and Installation Methods; How to use the different features of a
multimeter; How to
more...
From TeamBuilding Blocks
Critical Thinking
A hands-on, interactive approach to critical thinking. The participants will learn key componenets of critical thinking and then immediately practice these principles of this newly acquired knowledge. Edward De Bono's Six Thinking Hats curriculum will be utilized in addition to a series of hands-on, interactive activities specific to Critical Thinking.
more...
Team building



Hands-on, interactive, experientially based approach. Participants will immediately put into practice the key team building concepts that they've learned through a series of interactive activities. All of our training is guaranteed to improve workplace collaboration and productivity or you do not pay. Training can be conducted at your site or at the Four Mounds Inn & Conference Center in Dubuque,
more...
From Treeline Training, Inc.
Conflict Resolution
This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures
more...
From The Ryan Group
Purchasing Negotiations

... results-driven and fast-paced program that develops your Problem Solving Negotiation Skills to handle those recurring negotiations that occur daily in your personal and professional lives, builds your Interpersonal Techniques to better influence those around you, provides you the tools to ensure you are a Subject-Matter-Expert in your field(s) and finally teaches you a formal process to
more...
Acquiring a Problem-Solving Mindset


...erations can now learn to acquire a critically acclaimed 'Problem Solving Mindset' necessary to challenge the status quo and proactively explore for improved ways to conduct
your business negotiations, resolve conflicts, retain and disseminate knowledge, encourage risk-taking and achieve more creative solutions when confronted with problems/ opportunities.
The objectives of this Workshop
more...
Sales Negotiations

... results-driven and fast-paced program that develops your Problem Solving Negotiation Skills so that you can work with your customers in devising creative solutions for their problems and/ or needs; builds your Questioning Techniques to improve the overall communication process... making your job easier of selling the value-added benefits of your product/ service; provides you the tools to
more...
From Greater Dallas LifeSkills & Anger Management Group
Duval County LifeSkills & Anger Management Group

*** **** ANGER MANAGEMENT CLASS Duval County, Jacksonville, Florida
What are These Classes About?
Email: controlyouranger@yahoo. com
Corporate Website: www. orgsites. com/ fl/ duvalcounty
Chronic anger can be costly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or
more...
Cook County Lifeskills & Anger Management Group


*** **** ANGER MANAGEMENT CLASS CURRICULUM
214-705-9180
What are These Classes About?
controlyouranger yahoo. com
Email: controlyouranger yahoo. com
Corporate Website: www. orgsites. com/ tx/ angermanagement
Chronic anger can be costly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and
more...
Collin County LifeSkills & Anger Management Group

*** **** ANGER MANAGEMENT CLASS CURRICULUM
--------------------------------------------------------------------------------
GREATER DALLAS LIFESKILLS & ANGER MANAGEMENT GROUP
--------------------------------------------------------------------------------
What are These Classes About?
controlyouranger yahoo. com
Office: 214-705-9180
Jfax:
more...
Greater Atlanta LifeSkills & Anger Management Group


*** **** ANGER MANAGEMENT CLASS Atlanta, Georgia
What are These Classes About?
Email: controlyouranger@yahoo. com
Corporate Website: www. orgsites. com/ ga/ atl
Chronic anger can be costly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other
more...
Fulton County LifeSkills & Anger Management Group


*** **** ANGER MANAGEMENT CLASS Fulton County,
What are These Classes About?
Email: controlyouranger@yahoo. com
Corporate Website: www. orgsites. com/ ga/ fultoncounty
Chronic anger can be costly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other
more...
Orlando Lifeskills & Anger Management Group

ANGER MANAGEMENT CLASS Orlando, Florida
What are These Classes About?
Email: controlyouranger@yahoo. com
Corporate Website: www. orgsites. com/ fl/ greaterorlando
Chronic anger can be costly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other
more...
From Rapid Progress Marketing and Modeling, LLC
Advanced Data Mining and Predictive Modeling for Internet and Direct Marketers



...tiple leading-edge algorithms needed for varying types of problem solving and how to prescribe them
* How to go from drowning in large quantities of correlated data items to downing them for extra points
* Ways to uncover important associations across varying groups of items and how to turn this into money
* Knowledge discovery methods you can use to understand categorical data drivers
more...
From Target Learning
Target Thinking - Inside and Outside the Box





- Do you have difficulty thinking creatively under pressure?
- Do you have difficulty analyzing new information?
- Do you have blank moments - you mentally phase out?
If you answered "yes" to any of these questions - relax, you re perfectly normal. In many stressful situations, our high-level thinking skills tend to become less of a priority to our brain (basic survival becomes the main
more...
From Affinity IT Training, LLC
Introduction To Oracle 9i
This class will develop database-programming skills
using SQL and PL/SQL. Students will learn the Oracle9i architecture,
relational design concepts, simple and complex query skills, PL/SQL
programming skills, proper software engineering techniques for
database programming, Oracle problem solving, and performance tuning
skills.
Audience:Analysts, developers, designers, administrators, and managers
more...
From Spaces School of Interior Redesign
Interior Redesign/ Home Staging Certification Program

Spaces School of Interior Redesign and Decorating provides those wanting to start a career in Interior Decorating,Interior Redesign and Home Staging a Five Day Professional Certification Program that will teach you:
The Principles and Fundamentals of Interior Decorating
Essential concepts of Interior Redesign and Home
Staging, How to market and run your business effectively.
An Intensive,
more...
From Wayne C. Parker and Associates
Transforming Workplace Conflict
Learn to manage conflict by identifying conflicting personality styles in this dynamic one-day workshop. Discover the sources of conflict: differing perceptions of facts, methods, goals or values. And find out how to manage the conflict through strategies such as avoiding, smoothing, bargaining, forcing and problem solving.
more...
From TrainSmart, Inc.
CPR For Workplace Morale - Building Morale In The Workplace
Overview
This workshop provides help for dealing with workplace challenges. When organizations experience a downsizing or any other dramatic change, they need people to be at their best. Most peoplea s reaction to change is resistance. Trust is lost and productivity suffers. Morale is at ita s worst. This workshop will help participants learn to create a more harmonious and productive
more...
Ethics In The Workplace
Overview
The word a ethicsa is derived from the Greek word
ethos (character), and from the Latin word mores
(customs). Together, they combine to define how
individuals choose to interact with one another. In
philosophy, ethics defines what is good for the
individual and for society and establishes the nature
of duties that people owe themselves and one
another.
Far too many resources
more...
Improving Customer Service Skills Workshop - Customer Service Training
Increase customer and employee satisfaction by improving communication and problem solving skills. This course will provide skills, ideas and techniques to improve customer service along with an opportunity to practice using real-life situations.
more...
From CC Pace
Scrum Team Training
This introductory course offers a new alternative to the Certified ScrumMaster (CSM) training. While CSM focuses solely on the ScrumMaster Role, Scrum Team Training focuses on the entire Team, including Project Managers, Business Analysts, Testers, Developers, and Architects. This team-based training will help you understand your role within the Scrum team structure and equip you with the
more...
From Service Strategies
Support Professional
The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.
more...
Support Specialist

This 2-day course is for professionals with advanced experience and skills in support services. The course focuses on advanced problem resolution techniques, communicating with difficult customers, negotiating strategies, metrics, knowledge management, mentoring, project management and teamwork. Participants find that the course builds on previous support specific programs and prepares them for a
more...
Problem Solving and Troubleshooting Workshop
Effective technical problem resolution includes using excellent communication skills with customers at different knowledge levels while simultaneously making judgments about the information provided and asking key questions to gather the appropriate information. This can present a significant challenge to support professionals - especially in today's market where customer satisfaction is derived
more...
From Kepner-Tregoe Inc
Project Management



Kepner-Tregoe Project Management is an integrated, cohesive process that project managers can adapt and apply to any type of project, large or small. This comprehensive, step-by-step process draws on our best practices research and acclaimed approaches to problem solving, decision making, and human performance. It is used in organizations worldwide to ensure that projects are delivered on time, on
more...
Problem Solving and Decision Making



...Problem Solving and Decision Making (PSDM) is a step-by-step process that helps people rapidly and accurately resolve a wide range of business issues. Used in organizations worldwide, PSDM helps people at all levels in an organization efficiently organize and analyze information and take appropriate action. PSDM helps people tap into the know-how of individuals, develop consensus, and gain
more...
From The Leaders Institute
High Impact Leaders
The High Impact Leaders course is a powerful leadership training seminar that focuses on developing skill sets that help participants become stronger, more confident leaders and managers. Skills focused on in this program include public speaking, listening, people skills, memory, problem-solving, and the ability to develop more leaders within the organization.
Over the past decade, our
more...
From Evergreen Team Concepts
Thinking Outside the Lines


After completing this course, participants will be able to:
Develop and consider a multitude of alternative possibilities.
Commit to specific courses of action depending upon the issues.
Challenge barriers to thinking which exclude growth.
Move from idea to solution through pulling others into the implementation.
more...
From Wintrac Inc.
Problem Solving and Decision Making Techniques
This 1-day course will help students to learn a rational process for problem solving, learn and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions.
You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp
more...
Creative Problem Solving
...integrate creativity with analytic thinking for effective problem solving, and to develop critical thinking skills. Creative problem solving is a valuable skill for today's fast-changing world. The concept of "innovation" and how it relates to the bottom line will also be emphasized. An innovative mindset not only identifies and evaluates great ideas for the marketplace; it also focuses on
more...
Advanced HP-UX Systems Administration
This course will teach the commands and methods needed to setup and manage advanced features in an HP-UX / Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
HP-UX Systems Administration
This course will teach the commands and methods needed to setup and manage an HP-UX / Unix system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
HP-UX SYSTEM ADMINISTRATION( Essential Operations)
This course will teach the commands and methods needed to setup and manage an HP-UX system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
Advanced Unix Systems Administration
This course will teach the commands and methods needed to setup and manage advanced features in a Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
IBM AIX Systems Administration Security Issues
This course will teach the commands and methods needed to setup and enforce a security domain on an IBM AIX system. The course will use a problem solving approach in the lab exercises to give systems administrators hands-on reinforcement of these methods.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
IBM AIX Systems Administration( Networking Features and Setup)
This course will teach the commands and methods needed to setup and manage advanced features in a Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
IBM AIX Systems Administration (Essential Operations)
This course will teach the commands and methods needed to setup and manage IBM AIX systems. The course will also use a problem solving approach in the lab exercises to teach system managers advanced topics, for long-term mangement goals.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
IBM AIX Systems Administration
This course will teach the commands and methods needed to setup and manage IBM AIX systems. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement goals.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
Solaris Systems Administration
This course will teach the commands and methods needed to setup and manage a Solaris version 8, 9, or 10 system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other Solaris classes at
more...
Solaris 10 Systems Administration
This course will teach the commands and methods needed to setup and manage a Solaris 10 system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other Solaris classes at http://www.wintrac.com/courses/coursesSolaris1.asp
more...
Red Hat Enterprise Linux Systems Administration
This course will teach the commands and methods needed to setup and manage a RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other linux classes at http://www.wintrac.com/courses/courseslinux1.asp
more...
Red Hat Enterprise Linux Systems Administration Networking and Security Operations
This course will teach the commands and methods needed to setup and manage advanced networking, security, and performance management on a RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other linux classes at
more...
Red Hat Enterprise Linux Systems Administration Troubleshooting Techniques and Tools
This course will teach the commands and methods needed to perform troubleshooting networking, security, and performance issues on a functioning RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators a methodology of: discovery, analysis, tools, and solution in each area that is covered.
You can get a complete list of other linux
more...
Open VMS Itanium( I64)- Alpha- VAX SYSTEMS MANAGEMENT
This course will teach the commands and methods needed to setup and manage an OpenVMS Itanium, Alpha, or VAX platform system. The course will also use a problem solving approach in the lab exercises to teach system managers advanced topics for long-term mangement of an OpenVMS system.
You can get a complete list of other Openvms classes at
more...
From Vantage Corporate Education
Influencing for Results
Influencing for Results
The Business Challenge
In todaya s organizations, with processes and workflows that cut across yesterdaya s clearly defined lines, individuals are called upon to influence others - often with no direct authority and in the midst of competing priorities. When faced with this situation, individuals often try to compel or force others to act in a certain way,
more...
From Wintrac Inc.
Oracle Database 11g Backup Recovery
As the complexity and sophistication of the enterprise-wide database platform for an organization grows, so does the need for a state-of-the-art backup and recovery strategy. Recovery of contemporary databases goes far beyond the relatively limited tasks of years ago. Traditional strategies involved protecting data against failure, and in the event of a failure, recovering all the lost data.
more...
From Training Connection
Sales Training
Sales Training - Chicago
Sales Training Course
http://www.trainingconnection.com
1. Sales Fundamentals (1 day)
2. Professional Selling over the Phone (1 day) - Onsite training only
3. Sales Management (1 day) - Onsite training only
Sales Fundamentals ($295 2 AMC Movie Tickets)
What you will learn
To implement a sale process
Understand client's
more...
From VRDS
LEAN OFFICE TRAINING




...eriential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the office environment. The class starts with participants walking into a room that is set up as cubicles and offices within a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental process full of the time-consuming waste and other
more...
LEAN HEALTHCARE TRAINING



...eriential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the healthcare industry. The class starts with participants walking into a room that is set up as a familiar environment in a fictitious healthcare organization. Each participant is assigned a job function and is an integral part of a muti-departmental healthcare process full of the
more...
LEAN INFORMATION TECHNOLOGY (IT) TRAINING



...eriential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the IT environment. The class starts with participants walking into a room that is set up as cubicles and offices within the IT department of a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental IT process full of the
more...
From HRDQ
Reproducible Program Library - Customizable Soft Skills Training Programs





... Sales
Organization Development
Performance Management
Problem Solving & Decision Making
Project Management
Team Building
Time Management & Meetings
Click here for a complete index and program descriptions.
Click here for a list of Frequently Asked Questions.
VALUE-ADDED SERVICES
Like the programs but need help with production and delivery? We can help with everything from
more...
From Performance Resource Group
Actus Management & Leadership Development Series




PRG s Actus Management & Leadership Development Series is a 10 session program designed for Mid Level Managers and Line Supervisors. As a result of participating in this course, participants will:
Achieve personal and organizational goals
Learn and apply techniques to engage and motivate employees
Set clear and measurable expectations
Know when to delegate and how to provide direction
more...
From Boston University Corporate Education Center
Computer Support Specialist
Millions of personal computers used in the business world have created a demand for computer support engineers who can install, configure, test, and support PC hardware and software. Computer support engineers need the ability to analyze, diagnose, troubleshoot, and resolve hardware and software problems in order to solve an array of problems, from simple user errors to complex hardware
more...
Building Cultural Intelligence
One of the most frequently cited reasons for failure in mergers and outsourcing engagements is culture. Often, organizations underestimate the power of culture to influence decision making, problem solving, and collaboration. To build partnerships and relationships, we need to improve our cultural intelligence: our capability to move fluidly and work successfully with different countries and
more...
From TrainersDirect
Understanding Others: Essentials for Team Success
On-Site Training Only
Length: 2 days
Number of Participants: Up to 20
Materials: Notebooks and handouts provided
This interactive, two-day program gives participants a strong working knowledge of personality profiles and thinking patterns that affect the dynamics of a team s problem-solving abilities. Engaging and interactive, this learning experience will help you discover ways to
more...
From SuccessSystems, Inc.
Coaching Skills for Better Performance Management


Real "What to do - How to do it" training in which you will learn how to delegate more skillfully, give positive and constructive performance feedback effectively, help people learn from their mistakes, build rapport, trust, loyalty and accountability, help people learn to think for themselves and take more initiative, and how to caringly confront problem behavior.
This training has been used by
more...
From New Horizons Charlotte
Business Skills
Below is a comprehensive list of college courses and classes we provide to assist you with improving your business skills. Learn business skills such as team participation, business accounting, problem solving and call center management.
more...
From New Horizons Albany - Tech Valley
Business Skills Courses
Courses aimed at improving your business skills. Learn business skills such as business accounting, team participation, problem solving and call center management.
See all Business Skills courses available: http://www.nhtechvalley.com/category/5/
more...
From Entelechy, Inc.
Transitioning to Sales


Transitioning to Sales
Overview
You solved the customer s problem. Now what?
Truly focused customer service professionals are able to transition problem solving calls effectively into sales opportunities. By listening for clues throughout the call and professionally and quickly solving the customer s problem, you have the opportunity to provide further help to the customer by
more...
Coaching for Performance


Coaching for Performance
Overview
If you want to: 1) help others be more productive, 2) demonstrate leadership, and/or 3) be more effective in working with people, then coaching is for you! Entelechy s Coaching for Performance module helps you increase employee performance while simultaneously building employee self-confidence and morale. Entelechy s simple coaching model is so effective
more...
From Boston University Corporate Education Center
Team Facilitation & Coaching - Developing the 'Internal Consultant'
...ts.
Poorly orchestrated meetings, team sessions or group problem solving events led by individuals who lack skills, focus, and command, consume valuable time and accomplish precious little. An individual who possesses powerful facilitation skills and the ability coach team members toward effective performance can transform mediocre team meetings into focused, highly productive and efficient
more...
Six Sigma Black Belt
The objective of our Black Belt curriculum (4 weeks) is to help participants develop a working knowledge of the Six Sigma Quality tools and statistics and to acquire the ability to apply those tools and statistics to solve business problems. The course is based on the Action Learning paradigm with a focus on skill acquisition: attendees are expected to come to the class with a project to work on
more...
Six Sigma Green Belt
The objective of our Green Belt Curriculum is to help participants develop a working knowledge of the basic Six Sigma quality tools and statistics and to acquire the ability to apply those tools and statistics to solve business problems and support Black Belts. Attendees are expected to come to the class with a project to work on over the course of the training, because having a project ensures
more...
Strategic Decision-Making and Problem-Solving for Leaders
We make decisions every day, so what makes a decision strategic? The difference lies in its degree of impact and downstream implications. Should we introduce a new product? What development approach should we take? I have three projects and one budget. How can I determine which project to fund that will have the highest value? These are strategic decisions that potentially affect the future of an
more...
From Expanding Thought
THINK TANK: The Game of Creative Problem Solving (TT)




...Problem Solving is not accomplished serendipitously, it is a carefully orchestrated and teachable process. THINK TANK: The Game of Creative Problem Solving (TT) uses a board game to guide participants through the nine steps of the process and uses creative thinking tools to expand ideas.
The fact that the board game has a process and rules makes it easy for participants to "play" with
more...
Targeted Breakthrough Thinking




What does your organization do when the same problems crop up again and again? How do people respond to new opportunities and challenges?
If your organization does not approach problems (chronic or new) with robust, dynamic, fresh, electric minds, you are missing the power of breakthrough thinking.
Targeted Breakthrough Thinking stretches participants approaches to problem solving, teaches
more...
From Innova Training & Consulting, Inc.
Six Thinking Hats




Six Thinking Hats
Six Thinking Hats is a world-renowned course developed by Dr. Edward de Bono that will eliminate unproductive meetings and help individuals organize and maximize their thinking, making problem solving and decision making easier, faster and more effective. Six Thinking Hats teaches you to separate emotion from facts, the positive from the negative, and critical thinking from
more...
From Boston University Corporate Education Center
GIS Project Development and Process
... from the conceptual approach to GIS analysis and spatial problem solving provided by this course.
Prerequisites
GIS102 Introduction to GIS Software: ESRI ArcGIS 9.x
What you will achieve
Develop basic project management skills for organizing and pursuing a GIS project
Understand the conceptual process of performing a GIS analysis project
Be able to segment a problem or
more...
Introduction to Java Programming
...rams in the Java language
Prerequisites: Good general problem solving skills. Some previous experience programming in a procedural language is essential.
1. What is Java?
Object Orientation Java Language Java Virtual Machine Java Libraries World Wide Web and Java Java Platforms Java as a First Programming Language
2. First Java Programs
Hello, World Program Structure Output in
more...
Introduction to Programming
Elements of this syllabus are subject to change.
This three-day, instructor-led course introduces students to computer programming. Students will learn the fundamental concepts and terminology of software application development and develop skills in designing and writing simple computer programs. The course assumes no programming background and provides an overview of the software development
more...
Managing Meetings for Results
11 million meetings occur in the United States each day and many of them are ineffective. Yet, we continue to meet because of the promise of an effective meeting: shared knowledge, robust problem-solving, sound decision-making, clear action-planning, and commitment to results. This workshop will help you plan and manage business meetings that achieve target outcomes.
more...
Maximizing Global Success Designing and Managing Remote Operations
...r methods. Project task design, communication strategies, problem solving methods, organizational design, tracking and evaluation of remote activities, and working across functional boundaries are necessary in a virtual environment.
Through hands-on development, skill building exercises, group discussions, real life case studies, and reviews of best-in-class success stories participants learn
more...
From TrainingConnections.ORG
Creative Problem Solving
Increase employee productivity, reduce company waste and improve customer satisfaction by developing a process for effectively solving problems.
These benefits and many others are the excellent reasons to learn the creative problem solving techniques outlined and build a toolkit for solving problems that form part of every day life in your organization.
more...
From Consulting Skills USA
Core Consulting Skills

A three-day program that follows a consulting project from selling to delivery of the first report. Each of the project stages will be covered using the sequence:
Introduction of a conceptual framework
Role play and/or practical exercises in small groups
Debate and formulation of learning points for practical use.
more...
Solving Complex Problems
A two-day program with a focus on participants' capability to deal with complex problems - problems that are ill-defined and for which there may be a large amount of potential solutions. Solving these problems requires teamwork rather than individual knowledge, and approaches that are intuitive as well as rationally sound.
more...
From Kirk Miller & Associates, Inc.
Building Powerful and Effective Teams


Much has been written on, and attempted in, building teams. The benefits derived by and from a group of people who truly work together as a team are legion: greater productivity, happier employees, reduced employee turnover, greater creativity, increased problem-solving ability, and more loyal customers.
We offer workshops that explain what teams are, and what they are not. We illustrate how
more...
Overcoming Negativity in the Workplace

Negativity is a style of thinking, and when it flourishes, organizations do not. It can lead to behaviors that reduce productivity, creativity, and effective problem-solving, and increase employee turnover.
The degree of negativity is largely determined by perceptions, beliefs, and the "inner dialogue" each of us brings to bear on our personal and professional undertakings. Organizations and
more...
From Groves Consulting
Problem Solving and Decision Making
Solving problems without the proper tools is as unproductive as any other type of work without the right tool for the job. A mechanic doesn t have only one tool in his arsenal and when it comes to solving a tough problem neither should we. This Problem Solving and Decision Making workshop can provide you with the right tools.
more...
From Alliance Training and Consulting, Inc.
Problem Solving Skills for Change Leaders
Course for Managers/Supervisors in change management. Learn how to stay solution based during the trials of change while increasing the quality/productivity of the work. Develop your company's culture to include the integration of change.
more...
Problem Solving Skills for Change Leaders
Course for Managers/Supervisors in change management. Learn how to stay solution based during the trials of change while increasing the quality/productivity of the work. Develop your company's culture to include the integration of change.
more...
From Honig Idea Guides
Creative Problem Solving
Participants will learn specific tools for solving problems that require creative thinking. Creative Problem Solving is highly interactive and memorable.
Why do it?
Develop awareness and understanding of the need to use a creative problem solving process
Use tools and a structured process for solving problems
Develop solutions to sticky problems
Apply the creative problem
more...
From Teamworks
Six Thinking Hats

Six Thinking Hats is a proven process that reduces meeting times, resolves conflicts, enhances communication, increases meeting output, boosts creativity, and helps individuals and groups solve problems and make sound decisions. It is the foremost thinking and conflict resolution tool in the world.
more...
From Arthur McNeil Institute
Medical Administration Program
Arthur McNeil has become one of the most referred institutes for medical Administration and Billing training. Arthur McNeil Medical administration students will receive training in medical office administration. The program includes anatomy and physiology, medical terminology, third party billing and medical office procedures. Written and Oral communication along with critical thinking is
more...
From Interpersonal Development
Consultative Selling


...ons
Three steps to defuse the situation
Managing feelings
Problem solving skills
Follow Up and Reinforcement
Participants will complete an Action Plan during the course. The plan applies the learning to selling situations. It will include target dates and measurable outcomes. Supervisor/managers follow-up with every participant to insure results are achieved.
Project Deliverables
1. Trainers
more...
