Instructor Led Problem Solving Skills Training

How to Manage Anger and Violence in the Workplace ... and othersa ™ anger. Have better communication and problem solving skills, which will reduce frustration and anger. Develop some other ways of managing anger, including coping thoughts and relaxation techniques. Be familiar with the nine components of an organizational approach to managing anger, including risk assessment processes. Know what to do if a violent incident occurs in the  more...

Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been  more...

Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its  more...

Licensed NLP Practitioner training 7- Day Intensive ...rs ethically towards a win-win outcome * Apply effective problem solving skills and generate solutions * Think more creatively and precisely in all aspects of life * Improve self-management and team management skills * Set and achieve personal and business goals more easily * Manage meetings, appraisals, interviews and time more effectively * Resolve conflict more quickly and effectively  more...

Getting Boomers, Gen Xers, and Gen Yers to Work Together There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of  more...

Finding creative solutions to problems Course Objectives: Most problems at work are complicated. a One right answera ™ problems are rare and the most common are a wicked problemsa ™ and a vicious problemsa ™ where cause and effect can harmoniously damage productivity, relationships and the business as a whole. Useful approaches to problem solving include understanding how to work with other people as well as the  more...

Creativity for Logical Thinkers ...ining with the opportunity for team building. -Enhance problem solving skills. -Augment strong logical and analytical thinking with techniques to improve creative thinking. -Individual coaching by the course facilitator on how to use techniques in the workplace, individually and when facilitating others. -Confidence booster, being able to have faith in your own ideas so they are easily  more...

Client Care Representative CCR Certified Training Program 2 Days ...arn effective communications skills, active listening and problem solving skills which is immediately transferable to daily work. Participants will learn the best format for quick problem resolution in a team environment. Gathering information in an orderly manner promotes confidence in agents to resolve issues, builds cooperation in the group and fosters customer confidence. A positive  more...

Developing High Performance Teams Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual  more...