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Process Training Seminars and Classes
From Wise Owl Business Solutions Ltd
Upsizing Access to SQL Have you got an Access database which is getting unwieldy? Symptoms to watch out for include a database which runs slowly, or one which crashes a lot. If this sounds familiar, maybe it is time to upsize to SQL Server. In theory you could just the Access upsizing wizard, but bitter experience tells us that this will leave a host of issues unsolved. This one-day course tells you what to look out  more...
Active Server Pages (ASP) instructor led traininggroup study and discussioncoursewarecomputer lab Familiar with the basics of web design, but stuck on how to get your company's or department's data on-line? One tried and tested technology for doing this is to use Microsoft Active Server Pages. This ASP training course shows how to connect to your database, how to turn it into HTML, and how to write vbScript to process forms on the web.  more...
From Lorman Education Services
Employment Law From A to Z instructor led training Benefits strong Get the training you need to avoid compliance confusion and expensive litigation. /strong Prevent the financially crippling employee claims and lawsuits that plague employers in hard financial times. Register for this seminar and get the money-saving employment savvy your company has been looking for. Let local experts teach you how to create compliant practices and bulletproof  more...
Navigating Bankruptcy in Troubled Times: Options for Creditors and Debtors instructor led training ...et all your toughest questions answered regarding how the process works and what you should expect. We'll show you how to overcome any obstacles you may encounter - including both business and consumer bankruptcy issues. Whether you are new to the field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face in today's troubled economic  more...
Strategies in Defending OVI Cases instructor led training Benefits strong Avoid the same old plea and same old results - learn strategies from the area's top OVI lawyers. /strong OVI arrests continue to increase year after year. Fines are stiffer, jail sentences are lengthier and convictions are kept on file longer. The long-term effects of a OVI on a defendant's finances, job prospects and insurance coverage can be devastating. What's more, lawyers  more...
Managing Construction Projects instructor led training ...ion issues to project closeout, managing the construction process is complex. To maintain control and minimize the risks inherent in the construction process, you must stay current on construction issues and trends. Whether you're new to the profession or very experienced, this seminar will provide you with the critical information and updates you need to succeed on your next project, such as  more...
Construction Lien Law and Other Payment Rights instructor led training ...nstruction payment disputes in Arizona can be a turbulent process, but armed with the necessary legal knowledge, you can successfully manage even the most complex and costly situation. Register today! Benefits for You - Correctly identify what property is subject to a lien and who is entitled to recover payment - Understand the complex law governing priority of mechanics liens - Properly  more...
Unemployment Insurance 101: Assessing and Responding to Claims for U.I. Benefits ...ems when they arise and navigate the legal and procedural process to achieve successful results in unemployment disputes. Benefits for You - Stay updated on general insurance coverage issues - Find out what you need to know regarding employee eligibility issues and problems - Determine which former employees are ineligible or disqualified for benefits - Navigate the mechanics and process of an  more...
Return-to-Work Issues in Workers' Compensation instructor led training ... Benefits for You - Smoothly navigate the return-to-work process in Nova Scotia - Find out what you need to know about the Human Rights Act - Learn about the role of the doctor in the return-to-work process - Strategies for assessing and addressing psychosocial risk factors - Equip yourself to handle the legal issues involved in returning employees to work - Understanding the rehabilitation  more...
What You Need to Know About Public Records and Open Meetings instructor led training ...t considered public - Learn the fine points of making and processing Right to Know requests, as well as the appeals process - Hear the latest on the state's Sunshine Act, the open meetings law - Respond to today's hot issues - including ethics and privacy issues IACET Learning Objectives - You will be able to discuss Pennsylvania's Right to Know Act. - You will be able to identify recent open  more...
Building Codes instructor led training ...charges and costly project delays throughout the building process. Register today and hear experts simplify building code issues and help you stay out of sticky complications - like permitting roadblocks, failed inspections and costly renovations. Make sure every project decision you make is up to code - sign up now! Benefits for You - Take the guesswork out of fire protection codes -  more...
From Cg Mantra- India
Advanced Diploma in Live Action Film Making instructor led trainingself directedcomputer labProject Based Learning ...process of film production: Pre-production, Production & Post production. All modules are designed to give the required knowledge in detail, be it Script writing, Camera work, Lighting, Acting, Editing, Sound, Compositing or colour Correction. The students will have a great show reel at the end of the programme produced by themselves. Students learn at CG Mantraa s multi studio facilities  more...
From IntSol India
JBoss Administration Program instructor led trainingcoursewaree-bookworkshop / seminarcomputer lab ...directory structure Understand JBoss architecture, boot process, services, deployers, and configuration files Effectively monitor and manage JBoss via JMX Understand the structure and configuration of Java EE components and applications Secure JBoss and applications running on it Set up JBoss for SSL Tune JBoss's performance Explore different load-balancing and high-availability  more...
From Lorman Education Services
Collection Law: The Good, the Bad and the Profitable instructor led training ...katchewan. You'll gain a clear understanding of the legal process in getting from debt to judgment. Our seasoned professionals will provide practical answers to help you succeed - no matter what challenges arise. Don't miss this opportunity to learn to navigate the complex and changing issues surrounding privacy and debt collections. Take advantage of this opportunity to make sure you stay  more...
Teacher Appraisals and Dismissals instructor led training Do you have the latest and most effective strategies for handling teacher appraisals and dismissals? Attend this enlightening seminar and learn about the legal employment rights of both probationary and tenured teachers. Find out which teacher misconduct is considered correctable by the courts - and which behaviors justify the immediate dismissal of a tenured teacher. Our seasoned professionals  more...
Accounting for Estates and Trusts instructor led training Avoid errors and penalties in trust and estate accounting, and minimize your client's tax and heartache. Save your clients' hard-earned money - and avoid legal battles - by learning trust and estate accounting essentials. Come to this seminar and let our experts show you how to transfer assets in a tax-efficient manner. Get the most up-to-date strategies to minimize your errors and your legal  more...
Developing Behavior Plans for Children With Aggressive Behavior instructor led training ...sive behavior. There's a lot to consider in this dizzying process - educational staff, parents, a slew of regulations and - most importantly - the student whose behavior has become a challenge. Take control of your classroom. Sign up for this seminar and discover how you can use behavior plans to create a peaceful learning environment. Find out how you can manage aggressive behavior while  more...
Zoning, Subdivision and Land Development Law instructor led training ...techniques to get through the zoning and land development process in one piece. Go beyond zoning basics and learn what you need to know to succeed in land development. You'll learn what makes a project successful and how to present an effective case in the land use process. Register today and discover new strategies for preparing complete applications, working with local boards and handling  more...
Subdividing Real Property: Legal, Practical and Technical Issues instructor led training ...ost your income by learning about the complex subdivision process under Georgia law. Discover how the subdivision process interacts with other land use processes. Take the guesswork out of complying with statutory requirements. Sign up for this must-attend seminar and get critical updates and practical pointers on avoiding the legal pitfalls inherent in the subdivision process. Benefits for  more...
Employee Discharge and Documentation instructor led training ...et your toughest questions answered about the termination process and how to get to just cause. Receive information from experienced professionals in Nova Scotia that will save you time, money and lots of frustration down the road - register today! Benefits for You - Stay abreast of recent trends and cases in employment litigation - Protect your company - solve your toughest problems with  more...
Legal Issues Facing the Construction Professional in Texas: The Most Common Pitfalls and How to Avoid Them instructor led training ...th critical insight into the often turbulent construction process, including issues surrounding termination, liens and bond claims. Whether you are starting your first construction project or have years of experience under your belt, this seminar is a must. Benefits for You - Protect yourself against liability and damages by saving critical documents - Discover what you must know about  more...
Section 504 vs. the IDEA instructor led training ...quirements of Section 504 and the IDEA, including the due process protections provided to students with disabilities. Find out how Section 504 was recently incorporated into the Americans with Disabilities Act. Learn about the specific services available through both Section 504 and IDEA. Take advantage of this opportunity to make sure you stay current and stay in compliance. You'll walk away  more...
What to Do When Construction Projects Go Bad instructor led training ...th critical insight into the often turbulent construction process, including issues surrounding overruns, dispute resolution and tenders. Whether you are starting your first construction project or have years of experience under your belt, this seminar is a must. Benefits for You - Find out how projects go bad - and how to prevent this from happening to you - Practical tips to help you avoid  more...
Commercial Real Estate Lease Escalations instructor led training ...a clear understanding of the commercial lease negotiation process. Meet the challenges ahead and find out what you need to know about real estate taxes. These are just a few of the valuable tips we'll discuss at this must-attend seminar. You'll acquire the shrewd wisdom and good judgment necessary to succeed - no matter what challenges arise. Don't miss this opportunity to learn to navigate  more...
Sustainable Development: Incorporating Green Design Into Your Building Projects instructor led training Stay competitive in the changing marketplace and create a more sustainable future. The green building industry is gaining market share and still growing. Green is everywhere - but how do you make it work in your project? Sign up for this seminar and get the knowledge you need to separate green design hype from reality. Start making smart decisions about implementing green design strategies in  more...
Builders Liens instructor led training ...n payment disputes in British Columbia can be a turbulent process, but armed with the necessary legal knowledge, you can successfully manage even the most complex and costly situation. Register today! Benefits for You - Correctly identify what property is subject to a lien and who is entitled to recover payment - Learn the top strategies for dealing with liens when they arise - Tips on  more...
Real Estate Development From Beginning to End instructor led training ...k in the complex and multifaceted real estate development process affects the success of the project. Do you have every angle covered? This seminar provides the perfect opportunity to get updated on all aspects of real estate development, including platting and subdivision, and environmental issues. Take the headaches out of potential zoning problems through prevention. With legislation  more...
Historic Preservation: Easements, Tax Incentives and Other Considerations instructor led training Learn how to navigate through complex historic preservation procedures - and prevent costly mistakes. Attend this enlightening seminar and stay abreast of the latest issues relating to historic preservation in New York. Our seasoned professionals will provide practical answers to your most pressing questions about tax incentives. You'll get an inside look at how to respond to confusing issues  more...
Construction Management/Design-Build instructor led training What you don't know can hurt you - stay informed on construction management and design-build. Join us for this innovative seminar and get up to speed on how construction projects are undertaken today. Understand the intricacies of two widely recognized methods - design-build and construction management. Get a handle on complicated issues surrounding these delivery methods and the respective risk  more...
The Development Approval Process instructor led training Don't get lost on the road to development approval. Can't figure out how to get through complicated application, development review and other approval stages? Don't panic - get the guidance you need at this informative seminar. You'll learn about land use application and entitlements within the Las Vegas Valley, specifically for the planning and development departments. Discover strategies for  more...
Human Resource Audits: Auditing Your Procedures, Documentation and Policies instructor led training ...ou'll discover a road map that will guide you through the process of efficiently auditing your practices. Whether you are new to the field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for You - Get expert advice on how to prepare for an HR audit - Master all the latest methods and tools - including forms, software and  more...
Evictions: Residential and Commercial instructor led training Learn how to navigate through complex eviction procedures - and prevent costly mistakes. Register for this information-packed seminar and get a win-win approach to handling residential and commercial evictions in Maine. Hear about the latest trends in leasing. Get all your toughest questions answered regarding notices to terminate and quit. Find out how you can prosper in spite of complex laws  more...
Commercial Real Estate Finance in Challenging Times instructor led training Make the deal happen even in a shaky economy - avoid the mistakes that kill commercial real estate transactions. These are not just hard times, but perhaps the hardest times we've seen in our careers - take this opportunity to sharpen your skills and confidently handle real estate financing. Attend this seminar and gain the tools you need to make an educated decision in any challenge. Today's  more...
Special Needs Trusts: Planning for the Disabled and Elderly instructor led training Learn proven strategies for planning for the disabled and elderly. Families with a loved one with special needs face many difficult decisions. The family often wants to take care of the disabled or elderly person financially but is faced with the possibility that the disabled family member may lose his or her public benefits. In some cases, a disabled or elderly person may receive assets through  more...
Diagnosing and Teaching Students with Emotional Disorders instructor led training Get your ticket to a safe and successful learning environment. As an education professional, you want to know the best ways to work with students who have emotional challenges. With so many laws and regulations governing placement, education plans and discipline, it's easy for an educator to get bogged down, afraid to make one wrong move. Take the first step out of confusion and into confidence.  more...
Approval and Funding of Infrastructure instructor led training Discover how to navigate the minefields of infrastructure approval and funding. Colorado and the West face increasing needs for infrastructure, including highways, transit, electrical transmission, power, pipelines and water. At the same time, securing financing and governmental approvals for such infrastructure is often becoming more difficult. Attend this one-day seminar and get both essential  more...
Concrete From A to Z instructor led training ...o work with. As such, anyone involved in the construction process should have a working knowledge of concrete material issues. Attend this seminar and you'll get a comprehensive overview of concrete as a building material, including nondestructive testing methods, concrete mix selection, shrinkage and curling, and contractual issues. Register today to make sure you stay on the cutting edge of  more...
Affordable Housing instructor led training ...uild compliant housing the community can afford - using a process you can afford. Shelter is a basic human need - but not everybody can afford decent housing. It falls to developers to offer good homes for low-income families. Unfortunately, federal, state and local governments have complicated and meticulous guidelines that developers have to become familiar with. What does it take to stay in  more...
From Oranet (pvt) Ltd
Oracle 11i Financials ...ons to integrate and manage their entire set of financial processes and functions. The Oracle 11i E-Business Suite Financials Certified Consultant has proficiency and knowledge in key areas of implementation such as Oracle general ledger financial controls, journal entry creation and setup, period close and financial reporting. Candidates can choose to specialize in either Oracle Receivables or  more...
From Lorman Education Services
Legal Issues in Construction Disputes-Three Key Questions instructor led training Legal Issues in Construction Disputes - Over the last 20 years, the construction industry has changed significantly. Different delivery systems have developed making less relevant the traditional design-bid-build structure upon which most construction disputes have been decided. There has also been a substantial effort to use damage waivers and liability limits as a means of controlling runaway  more...
Understanding California's Public Construction Bidding Process instructor led training ...Process - Learn how to navigate through complex public bidding procedures and prevent costly mistakes. Are you a construction contractor or subcontractor considering bidding on public contracts, but want to understand the process better? Are you employed by a public agency that wants to take advantage of construction contracting options while minimizing the likelihood of protests? Are you an  more...
Natural Resources Damage Litigation instructor led training ...s with respect to the natural resource damage assessments process and for recovery of alleged damages. Both federal and state resource trustees are blazing new ground in assessment and enforcement activities. This teleconference will cover cutting-edge issues of practical concern related to natural resource damage litigation and negotiations concerning how trustees are approaching the NRDA  more...
Risk Assessment: Identify, Prioritize and Quantify Risk Within Your Manufacturing Operations instructor led training ...resent-day complex industrial world. All new projects and process and manufacturing operations require that businesses and companies perform risk assessments to proactively identify potential inherent risks and take steps to mitigate these risks to acceptable levels (to protect workers and public from unintended consequences). This teleconference will provide an overview of the risk assessment  more...
Planning for Renovation Projects instructor led training ...r planning an existing building project to understand the process to avoid common pitfalls. The teleconference will also explain the method required for achieving LEED point for renovations. You will learn how to save thousands of dollars in development costs. Learning Objectives You will be able to explain the scope and objectives for commercial building renovation. You will be able to  more...
Avoiding the Risk of Subcontractor Default instructor led training ...t a default occurs. Instituting a formal prequalification process and being prepared to take action in the event of a default will assist you in mitigating risk to ensure successful completion of projects for all parties involved. This teleconference will arm you with the tools to proactively manage the potential for subcontractor default. Learning Objectives You will be able to compose  more...
Due Diligence in the Real Estate Process instructor led training ...Process - This teleconference will provide an overview of the due diligence process to ensure a sound investment decision is made at the outset regarding site acquisition and its future prospects for development depending upon the state of title, availability of utilities, ability to obtain permits or approvals, review of financial documents and environmental condition of the property or the  more...
A Practical Approach to Developing a Wellness Program instructor led training A Practical Approach to Developing a Wellness Program - Wellness is a proven strategy for keeping employees healthy and controlling health costs. You will learn practical tips on how to develop a successful wellness program for your employees from one of the most experienced wellness professionals in the country. You will find out how you can develop your program so that employees participate and  more...
Family Law A View From the Bench instructor led training ...sights from the decision makers themselves on the overall process, the judges expectations and the judges perception of common family court interactions. Whether you are new to the field or have years of experience, you ll walk away with the ability to confidently handle every challenge you face. Benefits for You Grasp the key essentials of bench trials and family court Get a  more...
Buying and Selling a Business and Business Valuations instructor led training Ensure nothing gets overlooked get on the road to success in business sales, purchase and valuation. Join us for this innovative seminar and get up to speed on structure issues. Understand the intricacies of purchase and sale agreements. Get a handle on complicated issues surrounding closing documents. Avoid problems down the road by protecting yourself and your company find out exactly what  more...
From Oranet (pvt) Ltd
Microsoft Exchange Server instructor led traininggroup study and discussioncd rombookworkshop / seminarcomputer lab The student will learn skills that enable them to deploy and manage an Exchange Server 2007 environment. Cover planning skills at a level sufficient to enable decision making during the implementation process. This workshop also teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and  more...
From Ahana Systems and Solutions (P) Ltd
Instructor Led Perl Programming online Training ...ing permissions, ownership, timestamp etc Exercises Process Management Perl -Function "system" and interacting with the shell Perl -Function "exec" Perl -Builtin hash %ENV Perl -Backquotes Perl -Processes and Filehandles Perl -Using "fork" function Perl -Function "waitpid" Perl -Signals and function "kill" Perl -Exercises Strings and Sorting Perl  more...
Perl Script Training Perl Programming Perl is becoming a essential programming langauage that every system and database administrator need to know to perform their day to day tasks much effeciently. At Ahana we recognise the importance of Perl with in the infrastructure space and therefore launched a two day PERL crash course. Our tutors themselves have been in IT Infrastructure industry for a number of years and  more...
Perl Script training in Bangalore instructor led trainingon-line e-learning cbt (computer based)group study and discussionbooktrain the trainercomputer lab Perl Programming Perl is becoming a essential programming langauage that every system and database administrator need to know to perform their day to day tasks much effeciently. At Ahana we recognise the importance of Perl with in the infrastructure space and therefore launched a two day PERL crash course. Our tutors themselves have been in IT Infrastructure industry for a number of years and  more...
From iWare Logic
Oracle BI Suite EE 10g R3 Build Repositories instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewarecd rome-bookbookworkshop / seminarcomputer lab ...ose business models to users in Oracle BI Answers. In the process of constructing the repository, students learn how to build physical and logical joins, simple measures, and calculation measures. Students also learn how to validate their work by building queries and verifying query results using Oracle BI Answers and the query log. Students then extend the initial repository and learn how  more...
Siebel CRM 80 Essentials instructor led traininggroup study and discussioncoursewaree-bookbookworkshop / seminarcomputer lab ...uding data access control, data exchange mechanisms, work process, and business logic automation capabilities. Understanding Siebel CRM application design and functionality is essential to effectively execute and maintain a Siebel implementation. This course also teaches students how to perform the major tasks required for an initial Siebel deployment, including configuring a Siebel CRM  more...
Siebel CRM Guidelines and Case Study for Business Analysts instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewarecd rome-bookbookworkshop / seminarcomputer lab ...ing business drivers and objectives, identifying business processes for the implementation, deriving business requirements, and conducting a business process workshop. Participants also practice the Siebel application skills learned in the previous course to explore detailed requirements and solutions to determine an overall customer solution. Audience: a Technical Consultant a  more...
Implementation Case Study Siebel 80 instructor led trainingon-line e-learning cbt (computer based)coursewaree-bookbookworkshop / seminarcomputer lab ...stomized application, and implement the required business process automation. Students form teams and use the background information provided for the case study company to complete implementation tasks for a real world proof-of-concept. The case study approach allows students to practice many of the skills they acquired in previous training, as well as go into more depth to study areas of  more...
Oracle University -Siebel Essentials 8.0 Training Schedule on-line e-learning cbt (computer based)coursewarecomputer lab ...uding data access control, data exchange mechanisms, work process, and business logic automation capabilities. Understanding Siebel CRM application design and functionality is essential to effectively execute and maintain a Siebel implementation. This course also teaches students how to perform the major tasks required for an initial Siebel deployment, including configuring a Siebel CRM  more...
From L'Obel IT-Palaestra
L'Obel Certified QTP Training in Bangalore India instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab ...ck Test Professional (QTP) a Overview of a typical QTP process a What do we mean by Objects? a Concepts of Object Repository a Ordinal Identifiers a Check Points and what are those a Types of checkpoints a Record and create a simple script Module 2 a Using Regular Expressions in checkpoints a Writing Custom Checkpoints a Reporting a step with reporter events a  more...
L'Obel Certified Flex Training in Bangalore instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab ...Flash Virtual Machine Understanding the Flex application process flow Getting help and other resources Understanding Flex Builder Understanding the relationship between Eclipse and Flex Builder Exploring the Flex Builder interface Creating a project and your first application Creating a main application page and running it Using debugging Getting help in Adobe Flex Builder Flex  more...
From iWare Logic
Oracle 11i Supply Chain Management Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab Oracle 11i Supply Chain Management Training Course Title Duration 11i eBusiness Suite Essentials for Implementors 2 Days 11i Inventory Management Fundamentals Ed 2 4 Days 11i Purchasing Fundamentals Ed 1 4 Days 11i Oracle Order Management Fundamentals Ed 2 4 Days 11i Bills of Material and Engineering Fundamentals Ed 2 4 Days 11i Implement and Use Work in Process Ed 1 4 Days 11i  more...
From Alliance Training and Solutions
Oracle R12 Financials Consultant Certification instructor led traininggroup study and discussioncoursewarebookcomputer lab ...eneral Ledger will enable the user to maximize accounting process efficiencies across the enterprise while still achieving a high level of information and setup security. Additionally, this course will teach the fundamental improvements in Oracle General Ledger enabling students to perform simultaneous accounting for multiple reporting requirements and access and process data for multiple  more...
From QLogy Management Services Pvt. Ltd
ITIL V2-V3 Service Manager Bridge instructor led traininggroup study and discussioncourseware This qualification will bridge the gap between the ITIL Managera s Certificate in IT Service Management and the ITIL Expert in IT Service Management. This course is only intended for those holding a valid ITIL Managera s Certificate in IT Service Management based ITIL versions 1 and 2. ITIL considered as the de facto standard for managing a business focused, cost effective IT organization,  more...
Six Sigma Training instructor led trainingstudy at homegroup study and discussioncourseware Six Sigma stands for six standard deviations (Sigma is the Greek letter used to represent standard deviation in statistics) from mean. Six Sigma methodology provides the techniques and tools to improve the capability and reduce the defects in any process. Six Sigma methodologies improve any existing business process by Continually optimizing the process by reducing variation to increase the  more...
From Gucons
SAP BI Training In BI 7. 0 course, you will learn how SAPa s Business Intelligence solution allows you to convert data into valuable information through hands on practices backed by extensive study material. Through the Data Warehousing Workbench, practice Data Modeling, Data Acquisition and the new Transformation Procedures, to name a few. Also, discover how Integrated Planning of BI has revolutionized and  more...
SAP SD Training From price quotes to invoicing and payment, sales and distribution helps you complete your entire sales cycle with many tools and capabilities like Quotation which allows you to automatically issue a price quote to customers, measure gross profit for the quotation, update stock levels, and report the customer's current balance  more...
From Inter-Networkz
Internetworkz CCNA Training Bangalore India ...ing concepts (including: packet forwarding, router lookup process) a Describe the operation of Cisco routers (including: router bootup process, POST, router components) a Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts a Configure, verify, and troubleshoot RIPv2 a Access and utilize the router to set basic  more...
From Pitman Training Centre London
Telesales For Success workshop / seminar This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...
Telesales Training This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...
From Simons-White & Associates, Inc.
Lean Six Sigma Overview This course is designed to present to managers, directors and professionals an understanding of the concepts of Lean Six Sigma and what they can achieve. During the session, participants will be exposed to the tools used in various phases of Lean Six Sigma and the companies that have achieved significant bottom-line results from the process. Course Objectives: By the end of the seminar  more...
Six Sigma Green Belt ...ix Sigma tools and are exposed to the phases of the DMAIC process. Green Belts learn to quantify and control variation-using data to drive process improvements. This course is structured around the use of Minitab, a powerful graphical and statistical software package Program Outline Define and Measurement Tools a Project Charter a Six Sigma Strategy & Metrics a Process Mapping &  more...
From Impact Factory
Project Management Course instructor led traininggroup study and discussionself directedworkshop / seminarExperiential This one day Public Project Management Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. There are any number of good project management processes out there but, as always, a process is only as good as the  more...
Project Management Skills Training instructor led traininggroup study and discussionself directedworkshop / seminarExperiential This one day Public Project Management Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. There are any number of good project management processes out there but, as always, a process is only as good as the  more...
Business Selling and Pitching Course instructor led traininggroup study and discussionself directedworkshop / seminarExperiential This one day Public Business Selling and Pitching Course will help you move from competent to brilliant when getting new business. This is not about hard selling skills, but about learning the most effective way to 'pitch' your business to new clients. Let's be honest: if you didn't win the pitch you failed to fully demonstrate your ability to meet the client's needs. You didn't sell yourself.  more...
Business Selling and Pitching Skills Training instructor led traininggroup study and discussionself directedworkshop / seminarExperiential This one day Public Business Selling and Pitching Course will help you move from competent to brilliant when getting new business. This is not about hard selling skills, but about learning the most effective way to 'pitch' your business to new clients. Let's be honest: if you didn't win the pitch you failed to fully demonstrate your ability to meet the client's needs. You didn't sell yourself.  more...
Appraisal Training and Performance Management Skills Training instructor led traininggroup study and discussionself directedworkshop / seminarExperiential ...l of employees. The course focuses on "managing" as a process that is ongoing; one that focuses on helping people develop their day-to-day performance. It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop the skills and confidence of the person being appraised. This course will enable you to give honest  more...
Appraisal Training and Performance Management Course instructor led traininggroup study and discussionself directedworkshop / seminarExperiential ...l of employees. The course focuses on "managing" as a process that is ongoing; one that focuses on helping people develop their day-to-day performance. It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop the skills and confidence of the person being appraised. This course will enable you to give honest  more...
From Lumenbrite Training
RoboHelp 8 HTML bookcomputer labClassroom .... Our course will introduce you to RoboHelp's development process for designing a Help system. Learn how to utilize the RoboHelp Office environment to create HTML-based Help projects and generate cross-platform WebHelp, HTML Help and create printed documentation. Your instructor will cover the pitfalls and the best practices will be followed so that you are creating help documents with the  more...
From Simons-White & Associates, Inc.
Beyond Customer Satisfaction To Customer Value instructor led trainingon-line e-learning cbt (computer based)coursewareworkshop / seminartrain the trainer Course Description: This workshop is designed to create an awareness of the concepts of customer value. The course will lay the groundwork for the basic skills that are necessary for creating a customer centered culture at the workplace. Course Objectives: Upon completion of this program, you will be able to: Outline the Value of Customer Service & Satisfaction Draft a personal Vision  more...
From LodeStar Institute
Lean Six Sigma Green Belt Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer labcombination of on-line and off-line tools This is the preferred course of those interested in how Lean and Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Lean and Six Sigma are introduced. Participants in this course are  more...
Lean Six Sigma Yellow Belt Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainercomputer lab ...nce of team members who need familiarity with the overall process and the basic process improvement tools. It is designed to provide a broad understanding of the Lean Six Sigma improvement methodology, concepts, and language, along with a complete toolbox of basic process improvement methods applied within a Six Sigma framework, including basic Statistical Process Control Charts. The Yellow  more...
Six Sigma Green Belt instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab This is the preferred course of those interested in how Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Six Sigma are introduced. Participants in this course are encouraged to bring a  more...
Design of Experiments - DOE instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewarebookworkshop / seminartrain the trainercomputer lab Design of Experiments (DOE) The Design of experiments is the backbone of any product design as well as any process/product improvement efforts. Successful companies today use design of experiments to do market research, product development, manufacturing, and to resolve quality-reliability/ customer service issues. Design of experiments is the common sense to a good business.  more...
Design of Experiments DOE for Six Sigma instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookbookworkshop / seminartrain the trainercomputer lab Design of Experiments (DOE) for Six Sigma The Design of experiments is the backbone of any product design as well as any process/product improvement efforts. Successful companies today use design of experiments to do market research, product development, manufacturing, and to resolve quality-reliability/ customer service issues. Design of experiments is the common sense to a good business.  more...
Lean Six Sigma Green Belt Training instructor led trainingstudy at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainercomputer lab This is the preferred course of those interested in how Lean and Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Lean and Six Sigma are introduced. Participants in this course are  more...
Six Sigma Black Belt Training instructor led trainingstudy at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainercomputer lab ...elt Training. Six Sigma black belts are the backbone of process improvement. They are the project leaders of most Six Sigma projects. This course teaches all of the skills necessary for successful leadership of a Six Sigma project. Six Sigma Black Belts generate an average of more than $200K per project of savings and new net revenue. Each Black Belt can lead 3-5 projects per year.  more...
Lean Six Sigma Black Belt instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directede-bookbookworkshop / seminartrain the trainercomputer lab Lean Sigma black belts are the heavyweights of lean implementation. They are the direct managers/leaders of Lean Sigma projects. This program teaches all of the necessary skills for successful leadership of a lean Sigma project. lean Sigma Black Belts generate an average of more than 200 thousand dollars per project of savings and new net revenue. Each Black Belt can lead 3-5 projects a year.  more...
Design for Six Sigma - DFSS Green Belt instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewaree-bookbookworkshop / seminartrain the trainercomputer lab DFSS (Design For Six Sigma) is the most empowering tool for companies that would like to develop a new product or service that is defect free. DFSS could also be used as a result of a Six Sigma project in that the project is ended because Six Sigma improvement process is not suitable to overcome fundamental design issues. DFSS combines many of the tools that are used in Lean and Six Sigma and  more...
Design for Six Sigma - DFSS Black Belt instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewarebookworkshop / seminartrain the trainercomputer lab DFSS (Design For Six Sigma) is the most empowering tool for companies that would like to develop a new product or service that is defect free. DFSS could also be used as a result of a Six Sigma project in that the project is ended because Six Sigma improvement process is not suitable to overcome fundamental design issues. DFSS combines many of the tools that are used in Lean and Six Sigma and  more...
From Simons-White & Associates, Inc.
Implementing Statistical Process Control instructor led trainingon-line e-learning cbt (computer based)group study and discussion ...e@simons-white.com Description: Implementing Statistical Process Control This seminar is designed for individuals who already have knowledge of basic statistical principles and statistical process control. The focus will be on a step-by-step methodology used to implement principles of SPC for different applications. Participants will learn: * Outline steps required to implement SPC *  more...
Process Failure Mode Effects Analysis PFMEA instructor led trainingon-line e-learning cbt (computer based)group study and discussion Session Information Session Date: July 31, 2008 Start time: 1:00 pm EDT Duration: 2.5 hours Session Fee: $250 per participant Presenter: Norma S. Simons /Kathy Paris Host: Duane Cole Host email: duanecole@simons-white.com Description: Process Failure Mode & Effects Analysis (PFMEA) This seminar will introduce the topic of (PFMEA) and provide guidelines in the application of a very powerful  more...
Process Mapping for Continuous Improvement instructor led trainingon-line e-learning cbt (computer based)group study and discussioncourseware ...ole Host email: duanecole@simons-white.com Description: Process Mapping for Continuous Improvement Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. This seminar is designed for individuals in manufacturing and non-manufacturing areas and  more...
Statistical Process Control 1(SPC 1). instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareself directedworkshop / seminartrain the trainer ...Process Control (SPC) is widely used in manufacturing to control and ensure quality products. Statistical methods are reviewed and concepts of probability and variation are introduced. Attribute and variables control charts are constructed and then interpreted for in-control and out-of-control conditions. Once processes are in control , process capability studies can be conducted to  more...
Business Operating System (BOS) Overview instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer ...suring performance. The workshop also includes the review process that ensures performance goals are being met. Course available in five languages: English German French Spanish Portuguese Course Objectives: Participant will be able to define the process required to establish performance metrics, describe the eight steps required to ensure that the BOS system functions properly and  more...
Process Auditing instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer ...t an auditor effectively guides an organization through a process of meeting compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This course teaches the student how to add value, deliver business benefits and become a partner with the  more...
Mistake Proofing instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...fing is a fundamental part of Continuous Improvement when process meets product. Defects, errors and accidents are all results of either a poor process or product design. Mistake proofing techniques provide the strategy to improve both product and process performance while taking into account all the traits of human interaction. Course Objectives: By the end of the course participants  more...
Process Mapping instructor led trainingworkshop / seminartrain the trainer ...Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types  more...
Quality Function Deployment (QFD) instructor led traininggroup study and discussioncoursewareself directedworkshop / seminartrain the trainer ... quality tool Quality Function Deployment (QFD). The QFD process is one where the quality paradigm shifts from conformance to specifications to a focus on customer satisfaction. The end product is designed and manufactured in accordance with the needs of the market instead of internal requirements of the company. The course is designed to give the participant a general understanding of QFD.  more...
Supplier Development instructor led trainingcoursewareself directedworkshop / seminar Course Description: Growing competition within the global economy has for many years been forcing enterprises to reduce their costs. However, traditional approaches had been limited to eliminating wastage within an enterprise; another way of reducing cost is through outsourcing. Cooperation with subcontractors can make them more efficient and thus enable goods to be purchased at lower prices.  more...
From Learning Technologies, Inc.
Five Factor - Personality Assessment instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments ... are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality indicators and skills assessments, each provides unique and valuable data. This information can be critical for developing targeted course content or guiding individual/team development. Depending on the specific application, our assessments  more...
Myers Briggs Type Indicator instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments ... are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality indicators and skills assessments, each provides unique and valuable data. This information can be critical for developing targeted course content or guiding individual/team development. Depending on the specific application, our assessments  more...
DiSC - Personality Assessment instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments ... are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality indicators and skills assessments, each provides unique and valuable data. This information can be critical for developing targeted course content or guiding individual/team development. Depending on the specific application, our assessments  more...
Steps to Effective Delegation instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs ...-by-step delegation model that helps guide the delegation process (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change,  more...
Developing a Successful Sales Team instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs ...process is one thing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills  more...
Essential Communication and Listening Skills for an Effective Workplace instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments ...process that requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team (See Details Below). Every LTI  more...
Effective Coaching Skills instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs ...process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and  more...
Giving and Receiving Feedback instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments ...Feedback is the cornerstone to almost every communication process. From tracking performance, to managing goals, our ability to give and solicit feedback is critical. We explore how to give feedback in an effective manner and how to receive feedback yourself. We explore a specific feedback process minimizes the fear and emotions often associated with difficult situations (See Details  more...
From Mullan Training
Adobe Illustrator instructor led traininggroup study and discussioncoursewarecomputer lab ...te Objects - Free Transform Tool Colour - Creating Process Colours - Specifying Spot Colours - Choosing Pantone Colours - Using The Swatches Palette - Adding & Deleting Swatches - Applying Fill & Stroke Colour Exploring The Stroke Options - Copying Colour Attributes - To Different - Objects - Using The Eyedropper Tool - Using The Paintbucket Tool Creating Blends  more...
Introduction to Macromedia Dreamweaver instructor led training ...fully functional website and understand the terminology & process of web design. Students will create web sites that include: - frame-based pages - tables - graphics - links to other websites, PDF documents & email addresses - behaviours (inc mouseover effects & sounds) - many other essential web design techniques By the end of the course, students will have created an entire website in  more...
Adobe Acrobat instructor led traininggroup study and discussioncoursewarecomputer lab ...iew, and exchange comments Speed up the document review process by making comments directly on the Adobe PDF file, and then gather and summarise comments from other reviewers. Add interactivity to your PDF documents Create hyperlinks/ bookmarks within a document & to external documents/ websites Annotate your PDF files with custom stamps Create a custom stamp and use it to  more...
Advanced QuarkXpress instructor led traininggroup study and discussioncoursewarecomputer lab ... Creating books Colour Advanced - Features of spot & process models Colour management preferences - Introduction to Trapping - Setting trapping preferences - Trapping exceptions colour by colour - Trapping exceptions item by item PDF - Importing PDf files - Exporting PDf files Pre-Press Checks - Font/picture usage - Colour separation - Collect for output - Proof printing -  more...
Sage Payroll instructor led traininggroup study and discussioncoursewarecomputer lab ...lying Rates of Pay Entering Year-To-Date Values The Processing Date Entering Payments (Month 10) Pre-Update Reports Updating Records Hourly Rates of Pay Manual SSP Calculations Process, Update & Reset Payments A New Employee Paid Weekly Outline View Process & Update (Week 51) An Employee Leaves Payment by BACS Process & Update (Month 12 &  more...
From Lightwork Seminars, Intl
ThetaHealing Basic instructor led traininggroup study and discussionbookworkshop / seminar ...d family, and your clients using this phenomenally simple process. In this Basic program, lecture and experiential exercises are blended to create three full & exciting days of fun, creativity, and spiritual growth. Based on the most recently updated material from Vianna, this new format prepares students for Basic practitioner certification, which is required for Advanced Theta. As a  more...
From Method Park America Inc
What does CMMI say about Requirements Engineering Requirements Engineering is a neccessity in your projects according to many different standards and norms. In this Webinar you will learn about the requirements that the maturity model CMMI has concerning your Requirements Engineering. We will show you, what CMMI has to say about Requirements Engineering and how you can fulfill these requirements in your every day work.  more...
The Biggest Requirements Engineering Mistakes Everybody is able to do Requirements Engineering? Is that really true? In the course of our many consulting and engineering projects we have learned, that the Requirements Engineering theory is easy to understand. But in your everyday work there are many pitfalls to avoid. In this Webinar you will learn about the biggest mistakes that you can do in Requirements Engineering. This knowledge will  more...
From Mitchell Phoenix
Securing the Future instructor led trainingstudy at homegroup study and discussioncourseware ... planning and decision-making a predictable and enhancing process. The managers are invited to review the way in which they generate decisions in their area and apply new, more effective, principles. In addition they are challenged to create new attitudes towards time usage and to apply this to the organisation within their areas of responsibility. This programme comprises 4 full-day,  more...
From Method Park America Inc
iNTACS Certified Provisional SPICE Assessor Automotive SPICE ...Assessor Description: The Provisional SPICE (Software Process Improvement and Capability dEtermination) Assessor Course provides the guidelines and techniques for the appraisal and improvement of software development processes, in accordance with ISO 15504. Participants will receive the knowledge and skills to plan, prepare and conduct ISO/ International 15504 compliant assessments. The  more...
Webinar Is Requirements Engineering really neccessary Is Requirements Engineering really neccessary? You know that RE is neccessary, but you cana t convince your coworkers, nor your management to focus on RE? In this Webinar we will provide you with good and objective reasons why RE will bring a real benefit to your project. We will show you reasons based on standards and norms, reasons based on studies and based on personal experience. After  more...
From mindXCEL Consultancy
NLP Business Practitioner Training licensed by Richard Bandler instructor led training ...and further their know-how. Hiring staff is an expensive process and, more often than not, existing staff may just need a little support to XCEL. At mindXCEL Consultancy we offer; Personal and professional growth. Our methodology is NLPa - the technology of achievement. This 8-day NLPa Business Practitioner Training is a licensed and certified training and is a specific application of  more...
Sales For Real Estate Professionals Learn the skills your competitors do not know yet.... NLPa is amazing the world of business and personal development with big success stories and amazing results for those who use it. It is based on the premise that behavior, thinking and acting patterns can be modeled, learned, taught and changed. You will expand your horizons by working through actual issues that you may have, not  more...
From Method Park America Inc
ISTQB Certified Tester Foundation level instructor led training ...ll become familiar with all steps of the software testing process, planning to specification, up to the execution of tests. . * Learn the basics of software testing and how to apply software testing techniques * Encourage greater test presence within your organization * Have the opportunity to take the ISTQB Certified Tester, Foundation Level Exam Added Bonus: every attendee takes home  more...
From Contacts Plus
AT&T Certificate for Call Center Team Leaders instructor led traininggroup study and discussionworkshop / seminar Many Call Centers aggressively invest in state-of-the-art technology. That s expected in today s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset their people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let  more...
Problem solving and decision making instructor led trainingworkshop / seminar ... Solving definition. Learn Effective problem solving process Recognize Effective Problem Solving Strategy Identify Creative Decision making definition Learn Effective Steps in Decision-Making Process Understand Group Roles and Responsibilities in Making Decisions Learn ways to Overcome Barriers to Effective Decision Making Identify Managing Group Decision  more...
Quality calibration and call monitoring instructor led trainingworkshop / seminar ...calibration and Call Monitoring program with the coaching process. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Score Calls. Understand objective measurement. Clarify Objective and Impartial Feedback. Understand the basics of recording and assessment of live data. Prepare real time data. Using web based  more...
Workforce management instructor led trainingworkshop / seminar ...ever more crucial to success. Workforce management is the process of utilizing accurate staffing figures every hour to maximize service and minimize cost. It is one of the most important planning and management functions of a call center manager or a supervisor. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand workforce  more...
Interviewing Skills instructor led trainingworkshop / seminar ...ory Success Factors Identify Beginning the Selection Process Recognize the relationship between the Resume and the Interview . Be Aware of the right questions, Pre-Employment Tests and checking references. Be Familiar with Pre-Employment Tests. Master the Models and Types of interviews. Recognize Interviewing Pitfalls to Avoid. Master Keys to control  more...
Reward and Compensation instructor led trainingworkshop / seminar ...y to the next level. In this course youa ll identify the process to apply the best reward system. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Be aware of the role of compensation and rewards in modern Organization Utilize the concept of cot to best serve your company. Knowing various causes for labour turnover  more...
Change Management instructor led trainingworkshop / seminar a It's not that some people have willpower and some don't. It's that some people are ready to change and others are not.a Change is ever-present in our society. It is the only constant we can count on. The way employees deal with these changes, will make or break the organizationa s ability to survive and remain competitive. This program provides the knowledge and skill practice to empower  more...
Customer Focused Selling Skills instructor led trainingworkshop / seminar ...en the customer and your salespeople throughout the sales process. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Determine the meaning and significance of customer-focused selling in your workplace. Develop relationship with customers based on trust and credibility. Identify the needs and preferences of your  more...
Customer Loyalty and Retention Program workshop / seminar ...about each facet of the customer satisfaction measurement process, from determining objectives and cost justification through design, execution, and application of the results to your organization's customer relationship management operations. You will also have the opportunity to begin work on a real customer satisfaction survey, if you are about to embark upon a customer satisfaction  more...
AT&T Certification for Supervisors The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...
AT&T Certificate for Call Center Team Leaders instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...
Communication Skills Program ...th the sender of the message and the receiver. And it's a process that can be fraught with error, with messages often misinterpreted by the recipient. When this isn't detected, it can cause tremendous confusion, wasted effort and missed opportunity, in this program we will cover the basic process of communication and then we will cover some of the most difficult communication issues, how to  more...
From Nursing Unlimited Incorporated
Physical Assessment instructor led training ...ice. Physical assessment is the first step in the nursing process, providing the foundation for the nursing care plan. The process of physical assessment involves three phases: the interview, the physical examination and documentation. This 8 hour program will review the basic techniques of physical assessment, including conducting a health history, auscultation, palpation, percussion and  more...
From Compliance LLC
Solvency ii Training and Presentations ...ency ii - The Interpretations * The Lamfalussy Process * From Level 1 to Level 2 * EIOPC - The Level 2 Committee * CEIOPS - The Level 3 Committee * Level 4 challenges Insurance and Reinsurance in the EEA and the World * Solvency ii, the Reinsurance Directive and countries of the European Economic Area * Solvency ii, the  more...
The European Union s Sarbanes-Oxley Act (E-SOX) ... How the directive is implemented under the Lamfalussy process Interaction between these directives and other regulatory initiatives * The three directive and the Financial Services Action Plan * How to comply with both the 8th Company Law Directive and the Sarbanes Oxley Act * The 8th Company Law Directive and the Financial Conglomerates Directive *  more...
Markets in Financial Instruments Directive (MiFID) Training and Presentations ...es and ancillary services MiFID and the Lamfalussy process * Level 1: Framework Principles * Level 2: Implementation of Principles. Detailed Technical Measures * Level 3: Strengthening Cooperation Among Regulators * Level 4: Enforcement MiFID: An Overview * From Know Your Customer (KYC) to Client Classification (CC) * Best  more...
Basel ii and Capital Requirements Directive Training: The new Basel Accord (Basel ii) and the implementation in the European Uni instructor led traininggroup study and discussionworkshop / seminar Course Title Basel ii and Capital Requirements Directive Training: The new Basel Accord (Basel ii) and the implementation in the European Union via the Capital Requirements Directive (CRD) 5 days Objectives: The seminar has been designed to provide with the knowledge and skills needed to understand and support Basel II compliance in EU. Target Audience: This course can be customized to  more...
The New Basel Capital Accord (Basel II): Implementation and Compliance Training instructor led traininggroup study and discussionworkshop / seminar Objectives: The seminar has been designed to provide with the knowledge and skills needed to understand and support Basel II compliance. Target Audience: This course is intended for IT and risk managers and professionals from Banks, Financial Institutions, Multinational Corporations, Supervisory Agencies. This course is recommended for all managers and professionals who need to understand and  more...
Sarbanes Oxley and Basel II Compliance Training instructor led traininggroup study and discussionworkshop / seminar Objectives: The seminar has been designed to with the knowledge and skills needed to understand and support Sarbanes Oxley and Basel II compliance. Target Audience: This course is recommended for all managers and professionals who need to understand and speak the specialized languages of Sarbanes Oxley and Basel compliance, which must become the common language throughout their organization. This  more...
From H2 Training & Consultancy Ltd
Facilitation Skills instructor led traininggroup study and discussionworkshop / seminar Effective facilitation is an essential function of any organisation s team management. It enables team members to own and achieve strategic objectives, to make decisions and solve problems - thus maximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of  more...
Interviewing Skills instructor led traininggroup study and discussionworkshop / seminar Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with  more...
Effective Inductions instructor led traininggroup study and discussionworkshop / seminar ...e to ensure that new members of staff are assisted in the process of becoming integrated into the organisation. For many organisations, staff induction simply involves a whistle-stop tour of the building and a few colleagues cajoled into telling them briefly what's what. Others go for information overload, or a drawn out or inconsistent process that is neither motivating nor effective. Any  more...
Delegation Skills instructor led traininggroup study and discussionworkshop / seminar This course will enable participants to achieve more at work and to empower colleagues by learning to delegate more effectively. It will help them to overcome any inhibitions about delegation, and demonstrate the benefits of delegating important and stretching tasks. It is particularly recommended for anyone required to manage, to motivate or to lead others at work, whether they are a part of the  more...
Negotiation Skills instructor led traininggroup study and discussionworkshop / seminar The development of on-going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time. This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with  more...
Introduction to Team Leadership and Management instructor led traininggroup study and discussionworkshop / seminar ... the needs of the individuals within the team, and on the process of team development. Most importantly, it will identify the roles and responsibilities of the team leader/manager in keeping the team on track, and functioning effectively. It is recommended for anyone who is an aspiring or new team leader - whether your goal is to manage a team in the future, or whether you have been leading a  more...
From YRisk Consulting & Lending Academy
The Art of Underwriting Mortgage Loans instructor led trainingworkshop / seminar ...ly the knowledge to enhance your skills in the evaluation process. Participants will: a Understand the dynamic role of underwriters in mortgage banking and lending; a Learn to identify client needs and to position mortgage solutions; a Identify the mortgage product range; a Identify and understand the risks in mortgage banking and lending; a Understand how lending values  more...
Syndicated Lending instructor led trainingworkshop / seminar Syndicated Lending, 5 Day Workshop explains both the theory and practice of syndicated lending and, having examined the skills necessary for success, teaches you how to apply them. In 6 detailed sessions Syndicated Lending examines each step of the syndicated lending process and on completion of the course you will learn best practices.  more...
From JZ Partners
Introduction to Credit Scoring ...r the first time, and reviewing existing scoring data and processes to better reflect credit in a downturn scenario. The course teaches the business uses of scoring as well as how scoring systems can be developed, validated, and monitored. It is designed to help participants understand the value of scoring as part of the credit process and introduce the main techniques that can be used.  more...
From JCS Computer
Quickbooks Intermediate Training Class - Brentwood Missouri 314-644-4100 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...business a Set up and use credit cards a Set up and process payroll a Prepare/ file your federal payroll tax returns a Generate reports to file state payroll tax returns a Handle unique payroll situations including employee loans and more a Customize your sales forms the way you want them a Add logos to forms a Perform a year-end close with QuickBooks a Use the  more...
Quickbooks Enterprise Intermediate Training Class - Brentwood Missouri 314-644-4100 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...business a Set up and use credit cards a Set up and process payroll a Prepare/ file your federal payroll tax returns a Generate reports to file state payroll tax returns a Handle unique payroll situations including employee loans and more a Customize your sales forms the way you want them a Add logos to forms a Perform a year-end close with QuickBooks a Use the  more...
Quickbooks Enterprise Intermediate Training Class - Southfield Michigan 248-540-4552 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...business a Set up and use credit cards a Set up and process payroll a Prepare/ file your federal payroll tax returns a Generate reports to file state payroll tax returns a Handle unique payroll situations including employee loans and more a Customize your sales forms the way you want them a Add logos to forms a Perform a year-end close with QuickBooks a Use the  more...
Quickbooks Enterprise Intermediate Training Class Kansas City Kansas 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...business a Set up and use credit cards a Set up and process payroll a Prepare/ file your federal payroll tax returns a Generate reports to file state payroll tax returns a Handle unique payroll situations including employee loans and more a Customize your sales forms the way you want them a Add logos to forms a Perform a year-end close with QuickBooks a Use the  more...
Quickbooks Enterprise Intermediate Training Class - Arlington Heights Illinois 847-364-0835 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...business a Set up and use credit cards a Set up and process payroll a Prepare/ file your federal payroll tax returns a Generate reports to file state payroll tax returns a Handle unique payroll situations including employee loans and more a Customize your sales forms the way you want them a Add logos to forms a Perform a year-end close with QuickBooks a Use the  more...
Quickbooks Enterprise Intermediate Training Class - Holiday Florida 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...business a Set up and use credit cards a Set up and process payroll a Prepare/ file your federal payroll tax returns a Generate reports to file state payroll tax returns a Handle unique payroll situations including employee loans and more a Customize your sales forms the way you want them a Add logos to forms a Perform a year-end close with QuickBooks a Use the  more...
Quickbooks Enterprise Setup Training Class - Brentwood Missouri 314-644-4100 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...give you meaningful financial statements a Prepare and process estimates, invoices, sales receipts, credit memos, refunds, bank deposits, and customer statements a Enter and process checks, bills, and payments a Reconcile bank accounts (and what to do if they don't!) a Learn how your company's finances flow thru QuickBooks software a Purchase and manage inventory a Set up  more...
Quickbooks Enterprise Setup Training Class Southfield Michigan 248-540-4552 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...give you meaningful financial statements a Prepare and process estimates, invoices, sales receipts, credit memos, refunds, bank deposits, and customer statements a Enter and process checks, bills, and payments a Reconcile bank accounts (and what to do if they don't!) a Learn how your company's finances flow thru QuickBooks software a Purchase and manage inventory a Set up  more...
Quickbooks Enterprise Setup Training Class Kansas City Kansas 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...give you meaningful financial statements a Prepare and process estimates, invoices, sales receipts, credit memos, refunds, bank deposits, and customer statements a Enter and process checks, bills, and payments a Reconcile bank accounts (and what to do if they don't!) a Learn how your company's finances flow thru QuickBooks software a Purchase and manage inventory a Set up  more...
Quickbooks Enterprise Setup Training Class Holiday Florida 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...give you meaningful financial statements a Prepare and process estimates, invoices, sales receipts, credit memos, refunds, bank deposits, and customer statements a Enter and process checks, bills, and payments a Reconcile bank accounts (and what to do if they don't!) a Learn how your company's finances flow thru QuickBooks software a Purchase and manage inventory a Set up  more...
Quickbooks Enterprise Setup Training Class Arlington Heights Illinois 847-364-0835 wwwjcscomputernet instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...give you meaningful financial statements a Prepare and process estimates, invoices, sales receipts, credit memos, refunds, bank deposits, and customer statements a Enter and process checks, bills, and payments a Reconcile bank accounts (and what to do if they don't!) a Learn how your company's finances flow thru QuickBooks software a Purchase and manage inventory a Set up  more...
Quickbooks Intermediate Training Class Kansas City Kansas 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...business a Set up and use credit cards a Set up and process payroll a Prepare/ file your federal payroll tax returns a Generate reports to file state payroll tax returns a Handle unique payroll situations including employee loans and more a Customize your sales forms the way you want them a Add logos to forms a Perform a year-end close with QuickBooks a Use the  more...
Quickbooks Intermediate Training Class - Arlington Heights Illinois 847-364-0835 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...business a Set up and use credit cards a Set up and process payroll a Prepare/ file your federal payroll tax returns a Generate reports to file state payroll tax returns a Handle unique payroll situations including employee loans and more a Customize your sales forms the way you want them a Add logos to forms a Perform a year-end close with QuickBooks a Use the  more...
Quickbooks Intermediate Training Class - Holiday Florida 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...business a Set up and use credit cards a Set up and process payroll a Prepare/ file your federal payroll tax returns a Generate reports to file state payroll tax returns a Handle unique payroll situations including employee loans and more a Customize your sales forms the way you want them a Add logos to forms a Perform a year-end close with QuickBooks a Use the  more...
Quickbooks Setup Training Class Kansas City Kansas 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...give you meaningful financial statements a Prepare and process estimates, invoices, sales receipts, credit memos, refunds, bank deposits, and customer statements a Enter and process checks, bills, and payments a Reconcile bank accounts (and what to do if they don't!) a Learn how your company's finances flow thru QuickBooks software a Purchase and manage inventory a Set up  more...
Quickbooks Setup Training Class Southfield, Michigan 248-540-4552 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...give you meaningful financial statements a Prepare and process estimates, invoices, sales receipts, credit memos, refunds, bank deposits, and customer statements a Enter and process checks, bills, and payments a Reconcile bank accounts (and what to do if they don't!) a Learn how your company's finances flow thru QuickBooks software a Purchase and manage inventory a Set up  more...
Quickbooks Setup Training Class Holiday Florida 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...give you meaningful financial statements a Prepare and process estimates, invoices, sales receipts, credit memos, refunds, bank deposits, and customer statements a Enter and process checks, bills, and payments a Reconcile bank accounts (and what to do if they don't!) a Learn how your company's finances flow thru QuickBooks software a Purchase and manage inventory a Set up  more...
Quickbooks Setup Training Class Arlington Heights Illinois 847-364-0835 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...give you meaningful financial statements a Prepare and process estimates, invoices, sales receipts, credit memos, refunds, bank deposits, and customer statements a Enter and process checks, bills, and payments a Reconcile bank accounts (and what to do if they don't!) a Learn how your company's finances flow thru QuickBooks software a Purchase and manage inventory a Set up  more...
Quickbooks Setup Training Class - Brentwood Missouri 314-644-4100 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...give you meaningful financial statements a Prepare and process estimates, invoices, sales receipts, credit memos, refunds, bank deposits, and customer statements a Enter and process checks, bills, and payments a Reconcile bank accounts (and what to do if they don't!) a Learn how your company's finances flow thru QuickBooks software a Purchase and manage inventory a Set up  more...
Quickbooks Intermediate Training Class - Southfield Michigan 248-540-4552 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...business a Set up and use credit cards a Set up and process payroll a Prepare/ file your federal payroll tax returns a Generate reports to file state payroll tax returns a Handle unique payroll situations including employee loans and more a Customize your sales forms the way you want them a Add logos to forms a Perform a year-end close with QuickBooks a Use the  more...
From SETTEC
Train the Trainer group study and discussioncourseware The objective of the a Train the Trainera seminar is to get people to know how to ultimately use their skills and proper deliver their training on individual and corporate levels. In this seminar you will learn: * The learning process and learning styles * Plan and prepare for training programmes * Understand how to effectively deliver training programmes * Be better able to  more...
Maximizing Innovation And Problem Solving group study and discussioncourseware The Objective of this course is to familiarize the trainees with innovative thinking and how to practically think about solutions for the normal and stressful problems & challenges.  more...
Integrated Strategic Planning group study and discussioncourseware The workshop aims at providing participant with the management process and the basic required skills to develop their managerial level.  more...
Introduction to Lean Production and Six Sigma group study and discussioncourseware The objectives of this course are to introduce participants to the concepts of lean production and six-sigma to understand both concepts and appreciate what they can do for them. The course will also reveal the link between the two concepts and introduce a plan for their implementation. The course is equivalent to white belt six-sigma training with the added discussion of the basics of lean  more...
Recruitment and Head Hunting group study and discussioncourseware The headhunting importance evolve from Being able to head-hunt allows you to handle vacancies that you would otherwise find impossible. It ensures that the candidates you put forward are the best available. Head-hunted candidates are highly in demand and unlikely to be available in the usual way the HR segment targeted for Head hunting are of a very rare skills and of exclusive quality.  more...
Business Process Reengineering group study and discussioncourseware ...Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in key performance indicators like cost, quality, cycle time, and customer satisfaction. The latest information technology is implemented in new designs to provide breakthrough results in the vital performance measures. BPR has gained, over the past decade, wide  more...
Quality Assurance and Management group study and discussioncourseware Participants will be trained to gain: * An understanding of the basic quality concepts. * The ability to use quality tools for data analysis. * Knowledge of alternative quality measures. * The ability to use quality measurement and control tools. * The ability to identify quality improvement opportunities. * Knowledge of quality assurance and management systems. * The  more...
Balanced Scorecards group study and discussioncourseware ...tem that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results. The Balanced Scorecard has become established management best practice for many of the worlda s leading businesses. We can conveniently think of BSC as consisting of 10 steps. * Clarify the vision. * Develop business unit.  more...
ISO 10002 Guide for Customer Handling group study and discussioncourseware ...l Organization for Standardization, and focuses singly on processing customer complaints. A new ISO standard offers a solution for organizations on those occasions when the customer is dissatisfied with a product or service - guidelines for handling complaints in a manner that gives optimal results for both the organization and unhappy customer. ISO 10002: 2004, Quality Management - Customer  more...
Tenders andContracts Management group study and discussioncourseware * Upon the completion of this course, candidates will be able to: o Conduct an End-to-End procurement process o Use the different procurement tools and techniques o Be better negotiators o Identify which type of contract to use, and when o Have better command of Contract Management o Better manage bidding and tendering processes  more...
Training Needs Assessment group study and discussioncourseware ...process through which a person become aware of personal career related attributes and the lifelong series of stages that contribute to his career fulfillment. Benefits of Applying TNA in your organization * Adds information about individual interests , preferences and the like to data * Provide career path information * Adds individual growth orientation * Adds development  more...
Performance Appraisal group study and discussioncourseware ...servations and understanding of the performance appraisal process helped reduce a monumental task into something much more manageable. The term performance appraisal has been called by many names, including performance review, performance evaluation, personnel rating, merit rating, employee appraisal or employee evaluation. A performance appraisal has been defined as any personnel decision  more...
ISO 9001-2000 Quality Management Systems and Implementation group study and discussioncourseware The process of a systematic examination of your system performed at predefined time intervals to give you a feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results.  more...
From EMS Consulting Group, Inc.
Kaizen Events- 5S, Visual Controls, and Mistake Proofing instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directedworkshop / seminartrain the trainer ...process Kaizen.  Process Kaizen events are highly focused continuous improvement activities that can be used to launch 5-S, TPM, Set-up Reduction/ Quick Changeover, and/ or Cellular Flow implementation projects. This course will teach you how to implement a kaizen activity and will focus on the process kaizen tools of 5S, visual controls, and mistake proofing (poka yoke). This course is  more...
From JZ Partners
Sarbanes-Oxley Meeting the Regulatory Challenge instructor led traininggroup study and discussion Understand what Sarbanes-Oxley means for you and your organisation. Highlights: a Detailed understanding of the complex Sarbanes-Oxley regulations, laid out in a clear and straightforward manner a Equip yourself to lead or contribute to Sarbanes-Oxley strategic, financial or technical compliance projects a Through numerous case studies and examples learn best practice for implementing  more...
From The Training AdvantEdge
Your Career Portfolio Giving You an Edge in the Marketplace instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar Developing a Career Portfolio will provide you with a self-marketing tool and valuable verification of your achievements, education, and skills. The goal of this workshop is to reflect on past learning and accomplishments and to provide you with information to create a your own portfolio representing your skills, abilities, and experiences. The portfolio is both a self-marketing and a  more...
From ShowMe Solutions
Essentials of Adobe RoboHelp 7 HTML (2 Days) instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewarebookworkshop / seminarcomputer lab This 2-day instructor-led training course covers Basic/ Intermediate RoboHelp 7 including the strategies and development process of designing a Help system. You will be introduced to the RoboHelp environment and create actual HTML-based Help projects, including creating context-sensitive WebHelp. You will also explore the single-sourcing capability of RoboHelp by generating cross-platform WebHelp,  more...
From JCS Computer
Timeslips Billing Cycle class room setting ... basic features of Timeslips but has the need to know the process of billing their clients. Bills list services rendered, expenses received, charges due, and payments received. They are the result of content, format, and placement decisions made throughout Timeslips. Because a bill's look, language, and detail level are the result of many interrelated decisions, you should understand the  more...
Timeslips Basic class room setting ...ures of Timeslips. The course will guide you through the process of entering in your timekeepers, clients and tasks, as well as - tracking your time and expenses, entering transactions, and generating reports and bills. Upon completion of this training, you will be ready to use Timeslips for your own billing. This Training Course is designed to bring you through the process of:  more...
Timeslips Advanced class room setting ...This Training Course is designed to bring you through the process of: Client Information Template Clients- ability to track your own custom information. Template clients save your company valuable time when defining clients. Automatic Rate Rules- rules for determining rates on slips for your clients. Importing and exporting client information Client Funds- tracking retainers  more...
Timeslips Online class room setting ...tures of Timselips. The course will guide you through the process of entering in your timekeepers, clients and tasks, as well as-tracking your time and expenses, entering transactions, and generating reports and bills. Upon completion of this training you will be ready to use Timeslips for your own billing. Taught by the former trainer for the certified timeslips consultants. 3 (1. 5) hour  more...
MAS 90 Training Class class room setting ...aster Bank Reconciliation Logging on Startup Process Navigating Bank Codes Printing Reports Adjustment Entry Library Master Reconciling File Menu Reports Business Insights Additional Utilities General Ledger Accounts Receivable Startup Processes Startup Process Journal Entries Processing Transactions  more...
MAS 200 Training Class class room setting ...aster Bank Reconciliation Logging on Startup Process Navigating Bank Codes Printing Reports Adjustment Entry Library Master Reconciling File Menu Reports Business Insights Additional Utilities General Ledger Accounts Receivable Startup Processes Startup Process Journal Entries Processing Transactions  more...
From Dale Carnegie Training of Ohio and Indiana
The Dale Carnegie Course on Effective Communications and Human Relations instructor led traininggroup study and discussionworkshop / seminar Look around you at successful business people, world leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress  more...
Leadership Training for Managers instructor led traininggroup study and discussioncoursewareself directedworkshop / seminar Now that you are in charge, are you shocked to learn that all the rules have changed? Contradiction and Chaos have replaced Command and Control. Employees are not told what to do anymore. Now, you influence their choices and assist them in reaching goals. You do not direct; you win the team over to your point of view. You do not dictate; you inspire! The business world has changed! Management  more...
Dale Carnegie Training Sales Advantage instructor led traininggroup study and discussionbookworkshop / seminar ...rnegie Training Sales Advantage Program gives you a sales process that is second to none. However, if that were all the course did, it would only take you halfway to the sale. That's because how you talk to your prospect, how you present yourself and how you relate to the customer are as important as the facts about your product or service. Sales Advantage is the only course that gives  more...
From RapidBI Ltd
Business Improvement Review - Accreditation Programme instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directedworkshop / seminarCoaching available ...nts. Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by functional specialists to provide an integrated diagnostic approach. Using the  more...
Get seen on the web - internet marketing for freelance professionals instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminarcomputer labfollow-up telephone support So you have a website and need to generate traffic and promote yourself. The difference between a real shop and a web site is that most real shops have 'passing trade' on the we that rarely happens - and certainly not enough to run your business for you. In the powerful workshop Mike will demonstrate how he has raised his web presence to over 30,000 unique visitors per month (more than many  more...
Organisational Development Diagnostics for internal consultants instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminartrain the trainer Do you need to develop strategic capability in the use of diagnostic tools? Fed up with SWOT PEST & others that just do not deliver? This workshop is designed for internal consultants to carryout an in-depth and credible review on the key processes. Based upon academic research, this process has been refined & proven in the field. Used with 100's of companies our approach uses a unique blend  more...
From Business Industrial Network
Practical Process Control Training Workshop - PID Control instructor led trainingworkshop / seminar ... Louis, this PID Troubleshooting 2 day course  "Practical Process Control" is now being offered as one of our Atlanta industrial manufacturing seminars. Your process control manager should send at least two engineers to the Atlanta training, as this PID training is second to none in the process control industry.  SEMINAR/WORKSHOP DATE: Jul. 19-20, 2007 This Atlanta industrial seminar approach  more...
Six Sigma DOE Training Workshop instructor led traininggroup study and discussionworkshop / seminar Attend this 4-day Design of Experiment (DOE) skill-building hands-on application workshop. Learn how to guide your project team with the proven skills they need to design-in quality in product and process and tackle the technical problems on the production floor.(2.4 CEU) This course and other DOE related courses have been restructured. Please see company website for the latest info.  more...
Practical Process Control Training - PID Control instructor led trainingworkshop / seminar ...Process Control Training course (more than just a PID tutorial, will give you a firm foundation in Process Control and PID control tuning . SEMINAR/WORKSHOP TRAINING DATE: Jun 27-28, 2007 Receive hands-on instruction and gain the confidence you need to solve complex process control challenges. With real world examples and the PID control tuning simulation software, you will gain a  more...
From Leadership Management Institute
Executive Showcase In this program, leaders tackle the challenges of leadership, performance and teamwork through this interactive and transforming process.  more...
From Discovery Detective Academy
Professional Process Server instructor led trainingbooktrain the trainer ...Process Server # 1 learn the law Over 20 years ago, Discovery Detective Academy developed the "Professional Process Server" An Instructor led course to train you to succeed as a process server A-Z. Prior to sitting for the licensing test, learn Process Server law, ethics, & procedures from our professionals. According to the Maricopa County Clerks Office, approximately 75% of those  more...
From SmartStorming - Advanced Training in Innovative Thinking
SmartStorming 101 Basic Training instructor led traininggroup study and discussionself directedbookworkshop / seminar This 1-day training program is ideal for introducing your group to the fundamentals of SmartStorming ideation technology. It provides an overview of the breakthrough SmartStorming process and its principles. Participants learn how the 6-Step SmartStorming Structure will dramatically improve ideation session flow and outcomes. They also experience first-hand how the programa s basic tools and  more...
SmartStorming Lunch & Learn Overview instructor led traininggroup study and discussionself directedworkshop / seminar For top executives, support staff, everyone in your company not directly engaged in more extensive SmartStorming training. This program includes a basic overview of the SmartStorming process, principles and tools, plus hands-on exercises specifically designed to foster enthusiasm, understanding and support for the SmartStorming system, and generate "buzz" throughout the your organization.  more...
Custom Designed Programs Tell us your specific objectives or challenge and we will custom-design a SmartStorming program that fits your specific needs, timeframe and budget. Training can focus on any of the following areas: * Leadership Sills * Ideation Process * Effective Collaboration * Powerful Follow-Through * Proven Ideation Techniques * Special Events - your sales meeting, client  more...
From Leadership Management Institute
Time and Results Workshop instructor led trainingon-line e-learning cbt (computer based)group study and discussion What would you do with an extra month? Would you use it to accomplish more at work or would you spend it pursuing another passion? Most people dona t control their "free" time and so it ends up filled with other peoplea s agendas. Competing priorities, critical deadlines, and an ever-growing mountain of e-mail often leave todaya s executive feeling overwhelmed. Being able to allocate time  more...
LMI Catalyst Club instructor led traininggroup study and discussioncd rombooktrain the trainer ...tions improve when people make effective changes. The LMI Process focuses on people... their values, self- esteem, confidence levels, leadership beliefs, and motivation. This proven process of positive behavior change can be measured and results are guaranteed. Organization Time Management Empowerment Communication Goal Setting Scheduling Managing Interruptions Personal Time By  more...
From Meirc Training and Consulting
Strategic Logistics Planning and Management Understand the strong link between an organization a a s logistics strategy and its competitive advantage. Understand the challenges of managing logistics and supply chains. Develop a customer-focused orientation in managing logistics. Identify the performance drivers of supply chains and their impact on responsiveness and efficiency. Identify the major network designs and match the best  more...
The Certified Interviewer - Human Resources Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Define the importance of interviewing as a method of selection. Learn the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of applicants. Use data collected from interviews in order to produce meaningful interview  more...
Certified Customer Service Executive - Customer Service instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Understand the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and  more...
Key Account Management Establishing Profitable Customer Relationships - Sales and Marketing instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Improve margins and keep more profit. Prioritize their efforts for maximum results. Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value. Lead the buying process and close more sales. Improve human capital utilization. Identify, evaluate and prioritize opportunities for business and relationship development.  more...
Strategic Sales Planning and Territory Management - Sales and Marketing instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Analyze the process of sales planning and territory management. Practice the effective ways of setting goals, developing sales activities and managing time effectively. Use relevant tools for route structuring and territory management. Comprehend the methods of effective territory management and strategic selling. Revise sales strategies and provide proper sales training for sales force.  more...
Retail Selling Creating Memorable Shopping Encounters - Sales and Marketing instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty. Understand customer behavior in a retail environment. Use practical selling skills to guide their customers through a defined customer decision process. Ensure a positive shopping experience. Generate outstanding customer service.  more...
Managing Your IT Projects Successfully - Information Technology instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner. Set realistic measurable objectives and estimate project costs and schedules using proven techniques. Develop work breakdown structures and establish an effective project control and monitoring process.  more...
Masterclass Microsoft Office Professional 2007 Developing Smart Work Skills - Information Technology instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Provide you with the expertise within the 2007 Microsoft Office suite of business productivity programs. Get up-to-date with the latest productivity tool using Excel, Word, and PowerPoint to enhance your work and add-value to the day to day operations. Learn how to create, format, modify, present, analyze, and collaborate data in Excel 2007. Learn how to create, format, organize, review, and  more...
Advanced Business and Financial Modeling Using Excel - Finance and Accounting instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Improve their modeling skills using excel 2007. Boost productivity by practicing hands-on advanced Excel tools. Become skilled at VBA and MACROS to automate and manage tasks efficiently. Develop dynamic and interactive business models. Enhance business reporting and charting skills.  more...
ASQ Lean Six Sigma Green Belt - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...ion a a member of a six sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are held. The Lean Six Sigma Green Belt for Service course is designed to  more...
Implementing and Documenting an ISO90012000 Quality System - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the quality concepts and importance of quality systems in organizations. Learn about the different standards and the eight principles of quality. Recognize how quality management systems can impact the profitability of an organization. Learn about ISO 9001: 2008 implementation methodologies. Learn to develop an effective ISO 9001: 2008 assessment plan.  more...
Improving Productivity through Quality and Cost Reduction - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality  more...
Re-engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within the business.  more...
Materials Management Development Program - Materials Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the various functions of materials and supply chain management and how they relate to each other. Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering. Manage the warehousing operations and maximize user service by providing fast and accurate issuing. Negotiate with suppliers  more...
Certified Purchasing Professional - Materials Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...
Contract Administration Understanding and Implementing Contractual Obligations - Contracts and Projects instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify administration tools and roles of the contract administrator. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts. Understand the importance of knowing contractual terms and conditions. Review techniques for solving problems as well as partnering with contractors. Discuss ways of using lessons learned.  more...
Contract Development and Drafting - Contracts and Projects instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify the contractual provisions needed in different types of contracts. Use appropriate language to create good contract clauses. Produce clear and unambiguous contractual clauses to suit different situations. Distinguish between necessary complexity and mere legal jargon. Simplify complex language where appropriate.  more...
Resolving Contractual Claims - Contracts and Projects instructor led trainingon-line e-learning cbt (computer based)cd rombookworkshop / seminar Identify and avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/ or deal with each type. Understand the different approaches to claims handling including alternative dispute resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders.  more...
Managing Time and Cost of Projects - Contracts and Projects instructor led trainingcoursewarecd rombookworkshop / seminar ...processes and tools in compliance with Project Management Institute (PMI) standards. Focus on time and cost management. Learn different methods of constructing project diagrams, schedules and plans. Learn tools and techniques necessary to perform an in-depth analysis on project schedules and plans. Identify different methods for cost estimation and project budgeting and capital budgeting.  more...
Cost Management Fundamentals and Techniques - Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Learn the importance of analyzing and managing costs. Understand Activity-Based Management ABM. Appreciate the importance of process costing and cost allocation. Develop important tools for planning and decision making. Evaluate and manage performance through strategic cost management.  more...
Managing and Coordinating Training Proactively - Dubai and Beirut instructor led trainingcoursewarebookworkshop / seminar By the end of the program, participants will be able to: Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance  more...
Marketing for Better Results - Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Define the nature and concept of marketing in a competitive environment. Understand the process of planning for marketing activities. Apply the techniques used in assessing market opportunities Gather information necessary for implementing successful marketing strategies. Understand the implications of the 4Ps in marketing.  more...
Mastering Business and Financial Modeling - Abu Dhabi Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Use Microsoft Excel in business finance more effectively. Perform analysis and evaluation to assist in enhancing the decision making process. Understand and create pivot tables and pivot charts. Analyze business data in no time. Prepare business and flash reports to senior management.  more...
Business Etiquette and Protocol - Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the  more...
Certified Contract Manager - Dubai By the end of the program, participants will be able to: Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and roles of the contract manager / administrator. Discuss ways of using lessons learned  more...
Contract Preparation and Management - Contracts and Projects instructor led traininggroup study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Identify and discuss the major steps involved in the contracting procedures. Develop the scope of work and recognize the implications of a poorly prepared scope. Discuss the contracting strategy including pricing. Select contractors more efficiently. Review the tendering principles and process  more...
Managing Project Teams - Contracts and Projects instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand how organizational structures influence projects. Develop an understanding of the various relationships that must be simultaneously managed by a project manager. Demonstrate the construction of project logic models. Describe the resources that may be required for the successful completion of a project. Practice general management skills needed to get the best team and lead them  more...
Certified Sales Professional - Sales and Marketing instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Integrate consultative and value added selling into their professional practices. Understand the process and psychology of the sales cycle. Synchronize their selling cycle to the buying cycle of the customer. Manage the value of their customers.  more...
Total Quality Management - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Discuss other widely used improvement methodologies.  more...
The Strategic Marketing Plan - Sales and Marketing instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Define the concept and scope of strategic marketing. Understand the process of strategic planning. Apply the techniques used in preparing the strategic marketing plan. Develop the components of strategic marketing planning.  more...
Organization Development and Effective Workforce Management - Human Resources instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the fundamentals of how businesses work and the importance of organization management. Develop organization structures to meet varying business needs. Understand the process of forecasting ongoing requirements, and the development of action plans. Understand the importance of succession planning to continued business success.  more...
Reading Interpreting and Analyzing Financial Statements - Finance and Accounting instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the framework of financial statements analysis. Become skilled at the foundations of ratio and financial analysis. Carry out company and industry analysis. Implement the six-step process in financial statement analysis. Analyze real-life financial statements from companies traded on the GCC stock markets.  more...
Effective Budgeting and Cost Control for Finance instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organizational strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure  more...
Managing for Sales Results - Sales Training instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to sales teamsa management. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Effectively  more...
Materials and Supply Chain Management - Materials Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the right key performance indicators (KPIs) for the measurement and  more...
Facilitation Skills Managing Group Dynamics - Communication Skills instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify and explain the process and value of facilitation. Examine the core concepts and competencies required to understand the dynamics of group process and facilitation. Recognize groups dynamics and balance between task and maintenance functions. Apply facilitation tools and techniques in a variety of situations. Ultimately improve their role as facilitators.  more...
From Planning to Execution A Winning Strategy instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Identify and build company competencies, capabilities and resource strengths and explore essential key managerial components for implementing strategy. Examine and evaluate company best practices to strive for continuous improvement. Revise and develop current policies and procedures to facilitate strategy execution. Learn how  more...
Evaluating and Managing Risks - Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management CRM and understand its 5 steps. Identify a range of techniques  more...
Simplification of Work Processes and Procedures for Quality instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work  more...
Interpersonal Communication Skills instructor led traininggroup study and discussionworkshop / seminartrain the trainer By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective ways to deal with  more...
ASQ Lean Six Sigma Green Belt ...rations staff functions. Many have direct intervention as process owners or stakeholders. Learn how to function as a ?tools application? member of a six sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement  more...
Moving Ahead with Processes Mapping and Improvement ...d for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify  more...
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