Instructor Led Process Training in United Kingdom

IBM WebSphere Portlet Factory V601 Developer Fundamentals ...Hello World and apos portlet, demonstrates the end-to-end process of creating a WebSphere Portlet Factory portlet, making it available to WebSphere Portal, and then displaying it in a WebSphere Portal page. The remainder of the course presents building adaptive and customizable portlets using the WebSphere Portlet Factory models, Builders, and profiles. The course includes exercises  more...

Telesales Training This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Telesales For Success This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Adobe Illustrator ...te Objects - Free Transform Tool Colour - Creating Process Colours - Specifying Spot Colours - Choosing Pantone Colours - Using The Swatches Palette - Adding & Deleting Swatches - Applying Fill & Stroke Colour Exploring The Stroke Options - Copying Colour Attributes - To Different - Objects - Using The Eyedropper Tool - Using The Paintbucket Tool Creating Blends  more...

Introduction to Macromedia Dreamweaver ...fully functional website and understand the terminology & process of web design. Students will create web sites that include: - frame-based pages - tables - graphics - links to other websites, PDF documents & email addresses - behaviours (inc mouseover effects & sounds) - many other essential web design techniques By the end of the course, students will have created an entire website in  more...

Adobe Acrobat ...iew, and exchange comments Speed up the document review process by making comments directly on the Adobe PDF file, and then gather and summarise comments from other reviewers. Add interactivity to your PDF documents Create hyperlinks/ bookmarks within a document & to external documents/ websites Annotate your PDF files with custom stamps Create a custom stamp and use it to  more...

Advanced QuarkXpress ... Creating books Colour Advanced - Features of spot & process models Colour management preferences - Introduction to Trapping - Setting trapping preferences - Trapping exceptions colour by colour - Trapping exceptions item by item PDF - Importing PDf files - Exporting PDf files Pre-Press Checks - Font/picture usage - Colour separation - Collect for output - Proof printing -  more...

Sage Payroll ...lying Rates of Pay Entering Year-To-Date Values The Processing Date Entering Payments (Month 10) Pre-Update Reports Updating Records Hourly Rates of Pay Manual SSP Calculations Process, Update & Reset Payments A New Employee Paid Weekly Outline View Process & Update (Week 51) An Employee Leaves Payment by BACS Process & Update (Month 12 &  more...

Business Process Management Training ...processes are central to the new economy. When buesiness processes fail, so do our products and services, with obvious consequences for customers and stakeholders. As organisations grow and change, the more they have to pay attention to their stakeholder relationships, and also the management and design of business processes to ensure that companies, people and technologies work towards shared  more...

PRINCE2 Foundation Training PRINCE2a (Project IN Controlled Environments) is a project management methodology designed to ensure that a project meets its objectives and that these are delivered on time. This 3 day PRINCE2a Foundation training course will provide delegates with a detailed understanding of the PRINCE2 approach and how to apply this method to your own working environment.  more...

PRINCE2 Practitioner Training This 5 day PRINCE2 practitioner training course will provide delegates with a detailed understanding of the PRINCE2 approach and to apply its methodologies to their own working environment. The PRINCE2 practitioner course will include a combination of slide presentations and scenario based work, designed to prepare you for the PRINCE2 Foundation Examination and the Objective PRINCE2  more...

Six Sigma Black Belt Conversion Training This 10-day Six Sigma Black Belt training course is for those who have already achieved Green Belt certification and upgrades their knowledge to the level required for Black Belt Certification. Six Sigma Black Belts provide training, facilitation, direction, analysis and advice on product and process improvement. They are individuals that apply intensive and diversified process improvement  more...

Lean Processes and Tools Training ...Processes & Tools training course provides delegates with a practical introduction to the lean methods and tools so that they can undertake process improvement activities. Lean thinking is based on the legendary Toyota Production System that produces very high quality products; in a very short time and at a low cost. Lean provides a methodology and tools that enable organisations to make  more...

Lean Six Sigma Yellow Belt Training Projects are at the heart of a Six Sigma programme. The projects maybe led by a Green Belt or Black Belt but the bulk of the investigations, measurements and solution development will be undertaken by the team members. This 2 day Lean Six Sigma Yellow Belt training course provides delegates with an understanding of Lean Six Sigma tools and processes and improves the understanding and awareness  more...

PRINCE2 Practitioner Conversion Training PRINCE2a (Project IN Controlled Environments) is a project management methodology designed to ensure that a project meets its objectives and that these are delivered on time. This 2 day PRINCE2 Practitioner Conversion training course is designed to provide you with a detailed understanding of the PRINCE2 Methodology in order to pass the Objective Practitioner Examination.  more...

Facilitation Skills Training Facilitation is a key skill for anyone workin in or leading a team, or who manages departments or working groups. Good facilitation skills will give you the ability to guide others to solve their own issues and achieve their own objectives. Facilitators provide a structure and process to enabe groups to work effectively and to make good decisions. This Facilitation training course is highly  more...

ISTQB Advanced Test Manager Training The Certificate for ISTQB Advanced Test Manager Training is based on the ISTQB Advanced level syllabus. It extends the knowledge gained in the ISEB/ ISTQB Foundation Certificate in Software Testing and is one of three certificated courses in the overall advanced scheme. ISTQB Advanced Test Manager is suitable for those who are expecting to be actively involved in the management of any aspect of  more...

ITIL Intermediate Training - Continual Service Improvement ...seful to delegates that wish to concentrate on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices. The Continual Service Improvement exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions. Each question will have 4 possible answer options, one of which is worth 5  more...

ITIL Intermediate Training - Service Operation ...seful to delegates that wish to concentrate on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices. The Service Operation exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions. Each question will have 4 possible answer options, one of which is worth 5 marks, one  more...

ITIL Intermediate Training - Service Transition ...seful to delegates that wish to concentrate on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices. The Service Transition exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions. Each question will have 4 possible answer options, one of which is worth 5 marks, one  more...

ITIL Intermediate Training - Service Design ...will useful to delegates that wish to focus on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices. The Service Design exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions. Each question will have 4 possible answer options, one of which is worth 5 marks, one which  more...

Facilitation Skills Effective facilitation is an essential function of any organisation s team management. It enables team members to own and achieve strategic objectives, to make decisions and solve problems - thus maximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of  more...

Interviewing Skills Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with  more...

Effective Inductions ...e to ensure that new members of staff are assisted in the process of becoming integrated into the organisation. For many organisations, staff induction simply involves a whistle-stop tour of the building and a few colleagues cajoled into telling them briefly what's what. Others go for information overload, or a drawn out or inconsistent process that is neither motivating nor effective. Any  more...

Delegation Skills This course will enable participants to achieve more at work and to empower colleagues by learning to delegate more effectively. It will help them to overcome any inhibitions about delegation, and demonstrate the benefits of delegating important and stretching tasks. It is particularly recommended for anyone required to manage, to motivate or to lead others at work, whether they are a part of the  more...

Negotiation Skills The development of on-going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time. This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with  more...

Introduction to Team Leadership and Management ... the needs of the individuals within the team, and on the process of team development. Most importantly, it will identify the roles and responsibilities of the team leader/manager in keeping the team on track, and functioning effectively. It is recommended for anyone who is an aspiring or new team leader - whether your goal is to manage a team in the future, or whether you have been leading a  more...

Business Improvement Review - Accreditation Programme ...s. Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by functional specialists to provide an integrated diagnostic approach. Using  more...

Organisational Development Diagnostics for internal consultants Do you need to develop strategic capability in the use of diagnostic tools? Fed up with SWOT PEST & others that just do not deliver? This workshop is designed for internal consultants to carryout an in-depth and credible review on the key processes. Based upon academic research, this process has been refined & proven in the field. Used with 100's of companies our approach uses a unique  more...

Get seen on the web - internet marketing for freelance professionals So you have a website and need to generate traffic and promote yourself. The difference between a real shop and a web site is that most real shops have 'passing trade' on the we that rarely happens - and certainly not enough to run your business for you. In the powerful workshop Mike will demonstrate how he has raised his web presence to over 30,000 unique visitors per month (more than many  more...

School of International Securities Operations A comprehensive and hands-on interactive program, using case studies, exercises and group sessions developed to ensure that the delegates gain the understanding of 1) how the industry and their specific interactions/ responsibilities interact within the overall scope of the international financial markets, 2) demonstrates the business links in their important contribution to the overall process of  more...

Coaching Skills ...process providing an individual with feedback, insight and guidance on achieving their full potential in their business, or personal life.a Coaching is an extremely powerful technique that can have life-changing results. This programme will help you understand the responsibility that the coach has for the coachee, as well as show you how to facilitate the development of your personnel.  more...

Introduction to Project Management and Microsoft Project Aims This programme gives an introduction to the project management lifecycle and will enable participants to plan, schedule, monitor and control a project effectively using the most popular software planning tool, Microsoft Project. Participants will learn the essential techniques needed to gain input and buy-in to achieve goals and objectives. Prerequisites Anyone working in a project  more...

iWork Keynote 09 Introduction iWork Keynote '09 Introduction Aims This course includes the entire creative process, from building basic slides with text and images organised with themes right through to delivering the final presentation and is aimed at new users of Keynote. Prerequisites Basic Mac Navigation is required.  more...

Introduction to Training Needs Analysis ...rate identification of learning needs All too often, the process of identifying training needs is undertaken quickly by piecemeal or even omitted altogether. To achieve real return on learning and development investment, it is important to find out where there are gaps in the existing skills, knowledge and attitudes of employees. It involves compiling a picture of employeesa ™  more...

Facilitation Skills ... Facilitators, whose job is to help manage the flow and process of information exchange, are more concerned with smoothing the way of the journey than its destination. This programme will give you the skills and techniques to be able to facilitate teams and groups in a business environment. You will learn just how valuable the art of facilitation is and how it differs from, and links to  more...

Interviewing and Selection ...ice of employee after a lengthy and expensive recruitment process is a disaster and difficult to undo. Interviewing and selection a requires a set of specific skills that enable you to make the right choices. This programme is for you if you want to learn how to prepare for, structure, and conduct successful interviews. It combines the implementation of a recruitment strategy with skill  more...

Driving High Performance ...process that contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance." Armstrong and Baron Performance management should be strategic, in that it involves broader and longer-term organisational goals, whilst linking various aspects of the business, people management, individuals and teams. This involves identifying  more...

Performance Management ...process that contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance.a Armstrong and Baron Endorsed by the ILM, this programme is designed to develop your performance management skills in order to improve organisational effectiveness and implement a practice of continuous improvement. It uses a variety of models and  more...

Introduction to Strategic Financial Management ...ur organisationa ™s strategic and financial planning process This programme provides grounding in the understanding and use of financial information for strategic management of the organisation. It will help you to understand the financial significance of strategic decisions and to communicate effectively on financial matters with accountants and other specialists who have a  more...

Minute Taking Essential skills for making meetings work Good minute-takers are worth their weight in gold. Minute-takers can do more than record the outcomes of meetings concisely; they can also help the chairperson run the meeting more effectively. This programme is for you if you are, or plan to be, responsible for recording minutes of meetings and noting important action points as part of your role.  more...

Speed Reading Read and assimilate at speed Despite the advent of the electronic office, the volume of material which we are expected to read continues to increase. Therefore, it is important that we learn how to process this material speedily and effectively. a Knowledge is Powera ™, but only if you understand how to identify and assimilate the meaningful and useful parts of information. This  more...

Career Planning Explore openings and career opportunities This programme is designed specifically to help people who have been in work for several years to maximise on their future prospects by building on the valuable experience they have gained for far. This may mean perhaps considering new work/ life balance considerations. This programme is for you if you want to explore new career opportunities that  more...

Global Collateral Management Intermediate-level course covering business drivers, risk, regulatory capital, legal framework, margining strategies, and optimisation of collateral against securities loans and repos as well as both OTC and exchange-traded derivatives. This course explains the rationale and current best-practice functioning of collateral management programmes for financial institutions. It is designed to build  more...

BTEC Level 2 ...l and paperwork) a Use of photography a The payment process a Procedures for start and end of shift a Radio operations a Discretionary parking a Standards of individual behaviour for vehicle immobilisers and customer care a Equal Opportunities a Appeals Unit 2 Communication and Conflict Management a Introduction to Communication Skills and Conflict Management a  more...

PRINCE2 Foundation ...ing course. A key element of the course is the PRINCE2 process model using the PRINCE2 Trigger Map. Delegates will be shown how the model is set up, how project activities and project roles are linked together and how PRINCE2 deals with exceptions that are imminent to occur in any kind of project. At the end of the course delegates take the PRINCE2 Foundation certification exam (if  more...

P3O Foundation Our P3O Foundation course covers the basics of the Office of Government Commerce (OGC) Portfolio, Programme and Project Offices (P3O) model. The purpose of this model is to provide universally applicable guidance, including principles, process, and techniques, which will enable individuals and organisations to successfully establish, develop and maintain appropriate support structures.  more...

IBM WebSphere Portlet Factory V601 Developer Fundamentals ...Hello World and apos portlet, demonstrates the end-to-end process of creating a WebSphere Portlet Factory portlet, making it available to WebSphere Portal, and then displaying it in a WebSphere Portal page. The remainder of the course presents building adaptive and customizable portlets using the WebSphere Portlet Factory models, Builders, and profiles. The course includes exercises  more...

PRINCE2 Foundation course ...he PRINCE2 approach to projects - its principles, themes, processes, and techniques - and be well prepared to pass the Foundation exam during the course. Whata ™s more, our exclusive online pre-course preparation will help you to familiarise yourself with PRINCE2 before you start training. Wea ™ve pinpointed the essential aspects of the PRINCE2 syllabus in the preparation  more...

PRINCE2 Foundation and Practitioner course ... PRINCE2 approach to projects a its principles, themes, processes, and techniques a and be well prepared to pass the Foundation and Practitioner exams during the course. Whata ™s more, our exclusive online pre-course preparation will help you to familiarise yourself with PRINCE2 before you start training. Wea ™ve pinpointed the essential aspects of the PRINCE2 syllabus in the  more...

Enhancing Management Effectiveness ...process management in todaya ™s workplace requires consistency. Sometimes the challenges presented by operational issues force managers into being reactive and yet proactive and balanced management of people and resources are essential all managers. This programme provides an opportunity to develop new strategies for balanced management of people and processes, while enhancing your  more...

Advanced Environmental Impact Assessment EIA The overall aim of this course is to develop the learnera ™s understanding of the principals of environmental impact assessment. On completion of the course the student should be able to: Understand and be familiar with EIA procedures; Select and use appropriate techniques in impact identification, prediction, evaluation, mitigation and monitoring; Critically assess the quality of  more...

The Exceptional Trainer ...ycle. You will create added value at every stage of the process. An additional benefit is that we will take a look at your individual training style and consider how you can adapt that style in a range of situations to maximise effect. Course Aim: The aim of this exciting workshop is: To develop your ability to adapt your style and material to suit the situation and work with a range of  more...

Coordinating Corporate Development ...rs, link the training activities to the staff development process and plan the future training activity as a basis for a competency driven development strategy. Course Aim: The workshop will prepare individuals who operate in training and development function to plan a strategy to contribute effectively to the business and become a credible business partner. It will ensure that participants  more...

Fabulous Facilitation ...re essential for anyone seeking to guide people through a process of learning or change. Successful facilitators use a variety of techniques to enable all members of the group to participate, encourage them learn from each other and use their collective wisdom to develop solutions to which they are committed. Course Aim: This event provides training for group facilitators who frequently  more...

Working in a World of Difference ...rences and recognise how actual differences impact on the process of building effective international relationships Recognise and appreciate the differences and challenges that working amongst a collectivist culture can present and develop skills to influence individuals and groups successfully to harness their collective talents while maintaining harmony of relationships Identify how  more...

Appraising for Peak Performance ...scussion. A very small part of the performance management process that provides an incredible opportunity for the participants to engage in discussion about what motivates them towards goals and to seek support for the things that hold them back. So why is performance appraisal one of the greatest sources of conflict in organisations? Often people are often unclear about what it is that  more...

Investing in Recruitment & Selection ...nd reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day Recruitment & Selection course will provide individuals with guidance in the skills and techniques essential to planning and conducting successful selection interviews Course Aim: This course is designed to provide  more...

Social Media Marketing Training Course ...th customers. This module provides an introduction to the process of setting-up, designing and managing a business blog. You will see and learn about every stage of the production, hosting and posting process. In the UK a staggering 19 million people use Facebook. That's just under a third of the population. A large, growing portion of some of the most valuable demographics are spending more  more...

Pay Per Click Marketing PPC Training Course ...y is that in practice this can be a lengthy and difficult process. Pay per click marketing or PPC can be used to get top positions in the search engines, even when you cannot get positions in the natural results. This method of online advertising is very cost effective; as you bid on key terms used by your customers and only pay when the searcher actually clicks through to your site. However it  more...

Blogging For Business Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. Many companies are now incorporating blogs into their marketing strategies to interact directly with their audiences, give their brands a personality, drive targeted web traffic and increase engagement. Easy to set up and with a very low outlay, blogs give companies the chance to raise their profile and better connect with customers.  more...

Change Leadership ...greater the leadership challenge to coordinate a range of processes from strategy formulation, to defining what needs to change and who will be affected. Change only happens effectively and efficiency when all of these are balanced and optimized. Course Aim This course will provide the skills, strategies and knowledge to enable you to make change an attractive proposition and integrate the  more...

Problem Solving & Decision Making Recognise This Behaviour? Maybe Today - Maybe Not! You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Dont put off this opportunity to learn how to overcome your hesitation and make smarter critical  more...

Appraising Performance ...or ineffective performance management systems Inadequate process 5% Employee perception of their role in the process 35% Managers ability to manage the process 60% This workshop will promote best practice and develop skills to enable efficient contribution of managers and employees in an effective process for appraising performance. Course Aim To enable development of a range of  more...

Competency Based Performance Management ...rgets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to getting the right focus, leadership, and culture in place. Performance management is a fundamental and critical tool for best practice. Performance management starts with recognising competencies or the skills knowledge and behaviours that make performance effective. Course Aim  more...

Investing in Recruitment Selection ...nd reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day Recruitment & Selection course will provide individuals with guidance in the skills and techniques essential to planning and conducting successful selection interviews Course Aim This course is designed to provide  more...

Consultancy Skills for Training and Development Professionals ...apport Gain entry with clients and begin the consultancy process Explain how organisational culture influences training consultancy and recommend appropriate solutions to meet the needs of culture Convert opportunities and monitor your sales pipeline Identify relevant data. Analyse and interpret data effectively Focus on analytical and proactive thinking to those client issues you are  more...

The Proficient Supervisor and Manager ...lls and management techniques into practice and begin the process of effective, professional supervisory control. Contents: State the principles and main roles of management Recognise the effectiveness of different motivational tactics Design an effective staff incentive programme Practice the skills of assertiveness and active listening Plan a systematic approach to staff development  more...

ISO 90012008 - IRCA Registered Lead Auditor ...mplementing an audit system and the auditor's role in the process Management's role in reviewing the effectiveness of the overall quality system Planning and managing a process based audit: - resources and timing - use of checklists - selection of audit teams Conducting the audit - skills, techniques and auditor competence: - evaluating the significance of audit findings - communicating  more...

ISO 90012008 - An Introduction to the Standard ...process focused management system, managers and those implementing ISO 9001: 2008 need to understand the implications for their business. This one-day course is designed to provide an understanding of the requirements and the impact and benefits a process based system can bring to your organization. Contents: Introduction to and overview of the ISO 9001 requirements The relevance of ISO  more...

ISO 90012008 - Implementing a Quality Management System Course Objectives: This two-day programme provides a thorough understanding of the ISO 9001: 2008 standard including it's inherent value and limitations and also how it may be interpreted and effectively applied withing your organisation. Contents: Background and essential content of the ISO 9000 series of standards The 'value' of a Quality Management System Planning the implementation  more...

IOSH - Directing Safely ... to workplace health and safety throughout the management process. Module 1: Aims and Objectives Overview and introduction to the programme Module 2: Health & Safety management good business sense Examining the reasons for the promotion of health and safety and focusing on the influential Turnbull Report and the Revitalising Health and Safety strategy. Module 3: Health & Safety getting it  more...

Outbound Telephone Sales ...ate will be able to: Understand and describe the sales process (cycle) Describe and use a simple telesales structure Use simple communication skills to gather information and gain commitment Recognise and respond to buying signals Describe the structure for overcoming objections Understand the importance of relationship selling on the phone Enhance their company's image by dealing  more...

Interviewing successfully for recruitment Course Objectives: In today's ultra competitive market, the value of recognising the best candidate for the job cannot be over-estimated. Successful recruitment presents an ongoing challenge and attracting and selecting the right candidate is fundamental to future success. The cost of making the wrong choice in recruitment is both expensive and hugely time-consuming. Our Interviewing  more...

Managing the Discipline Grievance Process ...course uses examples to demonstrate to delegates when the process should be instigated and the appropriate methods to employ to effectively manage the Discipline & Grievance process to try and avoid the final course of action - the Industrial Tribunal. Contents: Legislation overview the discipline and grievance procedure the role of ACAS employee rights industrial tribunals rules and  more...

Performance Review Appraisal Skills ... leaders face. Used effectively, the review and appraisal process can help the manager qualify and quantify the work their staff can achieve, identify the training and development they require and motivate them to reach the agreed targets. This course demonstrates some of the most effective methods of achieving greater levels of performance and more demanding targets from your staff.  more...

Recruitment Interviewing Skills incorporating NI Legislation Course Objectives: This interactive one-day training course provides guidance on preparing adequately, interviewing expertly and avoiding the legal pitfalls of an interview. It has been specifically designed for organisations in Northern Ireland to address the unique employment legislation that exists in the country. Contents: Planning the interview Interviewing do's and don'ts Northern  more...

Train the Trainer - ILM Institute of Leadership Management Development Award Course Objectives: This three day course is unique to Cosensa and provides delegates with the special ability to effectively train staff. Training must have specific objectives, be well structured and include elements of evaluation for it to be truly effective. Train The Trainer provides delegates with the skills to design, train, assess and track effective training programmes. Delegates will  more...

Training Needs Analysis ...ining needs analysis fits into the performance management process a Describe the different stages of a training needs analysis a Identify the line manager's role a Recognise the link between the organisation and the trainee a Describe the benefits to the trainee a Demonstrate how to clearly identify what training their business needs a Describe different possible solutions to  more...

BPMN Patterns and Practices ...process modeling using the BPMN (business process modeling notation) has gained a reputation for its complexity. This training course aims to teach the notation and principles of business process modeling by examining a series of patterns for common process scenarios, and how they might be represented in BPMN. These patterns are then applied in a number of practical exercises using BPMN in  more...

Business Driven UML Targeted at individuals who are new to Object Orientation (OO), the Unified Modeling Language (UML) and Case Tools, this training course teaches how to deliver business-aligned solutions using Select Business Solutions' Select Solution Factory. The course explains how to model business strategy using BMM, business processes using BPMN, the use of the UML for analysis and design, and data modeling  more...

Six Sigma Black Belt ...tion to improve the performance of products, services and processes, combining practical problem solving and the best scientific approaches found in experimentation and optimisation of systems. The approach has been widely and successfully applied in industry, notably by Motorola, AlliedSignal & General Electric. Black Belt is a qualification for improvement managers in a Six Sigma  more...

Essential Management Skills ...n effective manager. Whether you are managing a team or a process, this practical development programme will give you a grounding in the essential skills and behaviours required to be able to communicate, motivate, build trust and lead with confidence and authority. Learn the essential skills that will enable you to be an effective team leader or manager: Understand the role and purpose  more...

Business Analysis BABOK V20 IIBA Certification ...ollowing goals for the business: implement a new business process, increase efficiency and productivity of existing business processes, or reduce operating costs of existing processes. This course is intended for Business Analysts including those who may want to go on and prepare for an IIBA Certification (CCBA or CBAP) and is consistent with the framework outlined by the BABOK ®  more...

Interviewing Skills ...ourse is suitable for anyone involved in the interviewing process and will equip delegates with the necessary skills needed to conduct an effective interview and select the appropriate candidate. During the one day event there will be several interactive exercises designed to; Identify the key questions that should be asked at interviews Look at the importance of preparation in  more...

Modeling of Biological Structures This is a practical workshop, which will introduce basics of molecular modelling of proteins, RNA and DNA. It is well suited for people with biological background, with knowledge in molecular biology, who want to learn how to predict 3D structures of proteins, RNA and DNA molecules. It is especially suitable for: Researches working in experimental laboratories on structure determination or  more...

Basics of Bioinformatics ... knowledge in molecular biology, who want to learn how to process and work with biological data using computational tools. It has been designed especially for: Researchers working in experimental laboratories on biological macromolecules proteins, RNA and DNA. Scientists whose main area of expertise is not biology, but they need to cope with biological data. Managers introducing new products  more...

BPMN 20 for Business Analysts This course has been created for business analysts who want to use BPMN 2. 0 extensively in their projects. It focuses on practical aspects of all BPMN 2. 0 specification as well as implementations of common patterns. It is a series of short lectures followed by exercises: the delegates will have a problem described in English, and will have to create a proper diagram for each problem. After  more...

JMeter Fundamentals Training Course This course covers the creation and implementation of functional and unit testing with Apache JMeter, the free application testing software from The Apache Software Foundation. The purpose of the course is to allow organisations to completely automate their various testing requirements, saving time, money and helping to minimise the risk of human error in testing. The programme explores the  more...

Oracle Database 11g Performance Tuning ...Identifying Problem SQL Statements * SQL Statement Processing Phases and Role of the Oracle Optimizer * Identifying Bad SQL, Real Time SQL Monitoring * TOP SQL Reports * What Is an Execution Plan? * Methods for Viewing Execution Plans and Uses of Execution Plans * DBMS_XPLAN Package: Overview and EXPLAIN PLAN Command * Reading an Execution Plan, Using the  more...

Edward de Bono's Lateral Thinking for Creativity Lateral Thinking Edward de Bono's Lateral Thinking programme delivers the classic out of the box thinking which most organisations expect from their management these days. Lateral Thinking seeks a solution to a stubborn problem through unorthodox methods that would normally be ignored by logical thinking. This programme is more process-orientated than the other creativity programmes we  more...

SOA- the Business View Training Course Basic Windows Knowledge Some exposure to Business process analysis  more...

Agile Project Management with Scrum Training Course Who should attend? This 2 day course is suitable to any IT professionals who are interested in implementing Iterative Agile and Scrum methodologies to manage software development. This course is particularly suited to project managers, team leaders, developers and customers of software development wishing to have a stake holding in the development process.  more...

Creativity for Logical Thinkers ...rkshop provides a unique introduction to how the creative process works. Organisations and individuals are encouraged to bring along real life situations which are tackled by a broad range of practical creative techniques which can be used in the workplace. Creativity for Logical Thinkers will maximise the return on your training investment, by combining creative thinking skills training  more...

Advanced Mathematics Financial Tools and Applications Course Outline The scope of this course is to revise some of the theories and principles used for calculating the price of financial derivatives. The Black-Scholes model is used as the starting point but gradually the level of complexity is increased to discuss the jump-diffusion models, stochastic volatility models as well as discussions of pricing various exotic pay-offs that will be the new  more...

Effective Meetings Training Course By the end of this course you should have a good understanding on the process of constructing an effective meeting.  more...

Business Analysis Training Course ...g goals for the business: implement a new/ novel business process, increase efficiency and productivity of existing business processes, or reduce operating costs of existing processes. This course is intended for those who are in moving into Business Analysis profession and also who are interested to appear for the CBAPa certification by IIBAa ( www. theiiba. org). Our view on obtaining  more...

Business Process Analysis with UML and BPMN Training Course Course Goals: * Produce high-quality process diagrams * Model in the BPMN process notation * Capture as-is process information * Implement optimized process flows for people-intensive processes * Simplify complex process definitions and break them into more manageable pieces  more...

Design Patterns Training Course ...ate how patterns can reduce costs, systematize the design process and generate a code framework based on your patterns. Audience Software designers, business analysts, project managers, programmers and developers as well as operational managers and software devision managers. Course Style The course focuses on use cases and their relationship with a specific pattern. Most of  more...

Managing Business Processes with ProcessMaker Training Course ...ProcessMaker is an OpenSource, free BPM software. It is light weight, written in PHP is fully web base tool which can compete with expensive enterprise solutions. This course presents you how implement process management with ProcessMaker, especially how to create a process definition, define roles, groups and users, start a processes from external application Requirements  more...

UML 20 Certification - Fundamental Exam Preparation Training Course Course Audience: Developers, programmers, business analysts, project managers, software architects, testers, people responsible for documentation or anyone involved in the software development process. Course Objectives: Prepares you to work with the most commonly encountered UML elements Teaches you how to create simple UML models Prepares you to be a member of a UML Development  more...

BPM for Managers and Analysts Overview ...to BPM, Business Consultants, Business Analysts, Business Process Engineers, System Analysts, Anyone who is involved in analysing and planning Business Processes. Course Goals: * How to increase productivity and effectiveness * How to increase business process compliance and governance * How to make a business process more agile and enable it for a change * How to  more...

Service Oriented Analysis and Design Training Course During this course, we give an overview of the role of the UML modelling language in the context of SOA. We will use industry-standard modelling tools and you will learn the capabilities of UML in the area of service orientation. You will gain insight into the added value of using service contracts as part of your development process.  more...

UML 20 Certification - Advanced Exam Preparation Training Course Developers, programmers, business analysts, project managers, software architects, testers, people responsible for documentation or anyone involved in the software development process. Course Objectives: Prepares you to work with a broad range of UML elements Teaches you how to create complex UML models Allows you become a qualified to be a senior member of a UML Development Team.  more...

SOA for Architects and Managers Overview Training Course This course has been created for managers and architects planning to implement or currently implementing SOA solutions. It gives the overview of pros and cons of SOA and explains when, why and which part of SOA you should use. Some of the questions the course can answer: * What are the benefits of employing SOA * What are the risks associated with the SOA approach * What are  more...

UML 20 Certification - Intermediate Exam Preparation Training Course Course Audience: Developers, programmers, business analysts, project managers, software architects, testers, people responsible for documentation or anyone involved in the software development process. Course Objectives: Prepares you to work with a broad range of UML elements Teaches you how to create complex UML models Allows you become a qualified to be a senior member of a UML  more...

Scrum for Managers and Executives Training Course This course is also know as SCRUM awareness training. Who should attend? This course has been created for managers, executives and other decision makers who want to know how to calculate the benefits of implementing the methodology or want to understand what their team is doing. It is also suitable for customers of software development wishing to have a stake holding in the development  more...

Enabling SOA with BPM and BPMN Training Course Although SOA is not specific to BPM software, there are a number of natural synergies between BPM and SOA. Perhaps most obvious of these is the separation of business process management as an independent function, allowing processes to be designed independently of any single application and leveraged as shared business logic.  more...

RapidConsensus - facilitating major meetings and decisions This workshop teaches the simple but powerful process of rapidly mining the collective knowledge of a group, reaching consensus on the best way forward and ensuring ownership and effective action. If you need training for fast facilitation of groups conducted in a structured way, you will find the Rapid Consensus approach to be highly effective. For more information go to www. illumine. co.  more...

Creativity Skills Training This course will provide you with a powerful methodology and toolkit for enhancing individual and group creativity, enabling you to confidently lead yourself and others through ideas generation, development, evaluation and selection. You'll also have a broader understanding of innovation and how it works, and be able to ensure that you have the best possible chance of success by creating an action  more...

Business Development Making the link between training and business performance, whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive  more...

David Laribees Managing Technical Debt Workshop David Laribee will be presenting a one-day workshop at The Skills Matter eXchange on 'Managing Technical Debt'. Technical debt is a real drag on productivity and every team suffers from it. The good news is that this debt can be paid back over time and managed when a team is willing to put a system in place. This workshop demonstrates how to build a system for managing and reducing debt using a  more...

Martine Devos Coaching Kanban for Teams ...n and Lean Software Engineering. Kanban is an emerging process framework for software development with a long and proven history in manufacturing and new product design. In this 2 day Kanban for Productive Teams Workshop participants will learn to master the elements of Kanban, from start to more advanced concepts. You will learn how to use Kanban as a Lean framework that helps continuous  more...

Eric Evans Domain Driven Design Hands-On Immersion Workshop ...opers, appropriate models can dramatically accelerate the process of translating customer needs into working software. Strong domain modeling coupled with programming best practices such as exploiting design patterns, refactoring, and test-driven development result in a principled yet practical approach to the development of large software systems. This intensive course will teach you how to  more...

Michael Vizdos ScrumMaster Certification Michael Vizdos is an experienced agile coach, Certified Scrum Trainer, speaker, and author (including co-author of the book the Enterprise Unified Process, 2005). He has more than 19 years of experience in the IT industry LEARN HOW TO: a Define "done" for Agile teams and how to help them get there a Lead retrospectives a Build High Performing teams a Create product backlogs a  more...

Advanced Assembly Design with ProENGINEER Wildfire 40 In this course, you will learn how to use Pro/ ENGINEER Wildfire 4. 0 to create and manage complex assemblies. You will learn how to use advanced assembly tools that enable you to add and maintain design, increase your efficiency, and increase system performance when working with large assemblies. In addition, you will learn the basics of using and creating predefined assembly structures and  more...

David Laribees Leading Lean Agile Teams ...s that ensure user-centered products, lightweight, useful processes and technical excellence. This course is appropriate for developers, technical leads, architects and coaches. LEARN HOW TO: * Build a real team, not just a collection of co-workers * Coach people towards involvement and creativity * Center your product directly on your intended users * Define just enough  more...

Eric Evans Domain Driven Design Hands-On Immersion ... the right kind of models can dramatically accelerate the process of translating the customers' needs into working software. Upon completion of this Domain Modeling workshop, the team will have a strong domain modeling capability coupled with programming best practices such as exploiting design patterns, refactoring and test-driven development and will know how to yield a principled yet  more...

Advanced Distributed Systems Design with SOA - 5 days - UK ...ents * Scaling up and out Module 7: Long running processes The distributed communications patterns would not be complete without a discussion on orchestration. In this module wea ™ll see how to manage the state of long-running distributed communication flows as well as: * Encapsulating process logic * Advantages & disadvantages of orchestration Module 8: Service /  more...

OSGi Dynamic Module System for Java - 4 days - UK ...Repositories The Resolver * The Class Resolution Process * Using JRE Packages * Execution Environments * Class Space Consistency and "Uses" Constraints Dynamic Modules Bundle Lifecycle * Installation and Uninstallation * Resolving * The Active State * Bundle Activators Introduction to Services * Late Binding in Java * Dependency  more...

Java Power Tools Bootcamp - 5 days - UK ...velopment in Java. Learn how to optimise your development process, hone your programming skills and know-how, and ultimately produce better software. And have fun while you're doing it! The course is an intensive 5-day workshop, with a mixture of teaching and lab exercises. You will learn how to implement modern Agile best practices for Java development within your own organisation. Each day  more...