Instructor Led Process Training Classes in United States
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From Simons-White & Associates, Inc.
Beyond Customer Satisfaction To Customer Value




Course Description:
This workshop is designed to create an awareness of the concepts of customer value. The course will lay the groundwork for the basic skills that are necessary for creating a customer centered culture at the workplace.
Course Objectives:
Upon completion of this program, you will be able
to:
Outline the Value of Customer Service & Satisfaction
Draft a personal Vision
more...
Implementing Statistical Process Control


...e@simons-white.com
Description: Implementing Statistical Process Control
This seminar is designed for individuals who already have knowledge of basic statistical principles and statistical process control. The focus will be on a step-by-step methodology used to implement principles of SPC for different applications.
Participants will learn:
* Outline steps required to implement SPC
*
more...
Process Failure Mode Effects Analysis PFMEA


Session Information
Session Date: July 31, 2008
Start time: 1:00 pm EDT
Duration: 2.5 hours
Session Fee: $250 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Process Failure Mode & Effects Analysis (PFMEA)
This seminar will introduce the topic of (PFMEA) and provide guidelines in the application of a very powerful
more...
Process Mapping for Continuous Improvement



...ole
Host email: duanecole@simons-white.com
Description: Process Mapping for Continuous Improvement
Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. This seminar is designed for individuals in manufacturing and non-manufacturing areas and
more...
Statistical Process Control 1(SPC 1).






...Process Control (SPC) is widely used in manufacturing to control and ensure quality products. Statistical methods are reviewed and concepts of probability and variation are introduced. Attribute and variables control charts are constructed and then interpreted for in-control and out-of-control conditions. Once processes are in control , process capability studies can be conducted to
more...
Business Operating System (BOS) Overview




...suring performance. The workshop also includes the review process that ensures performance goals are being met.
Course available in five languages:
English
German
French
Spanish
Portuguese
Course Objectives:
Participant will be able to define the process required to establish performance metrics, describe the eight steps required to ensure that the BOS system functions properly and
more...
Process Auditing




...t an auditor effectively guides an organization through a process of meeting compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This course teaches the student how to add value, deliver business benefits and become a partner with the
more...
Mistake Proofing



...fing is a fundamental part of Continuous Improvement when process meets product. Defects, errors and accidents are all results of either a poor process or product design. Mistake proofing techniques provide the strategy to improve both product and process performance while taking into account all the traits of human interaction.
Course Objectives:
By the end of the course participants
more...
Process Mapping


...Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types
more...
Quality Function Deployment (QFD)





... quality tool Quality Function Deployment (QFD). The QFD process is one where the quality paradigm shifts from conformance to specifications to a focus on customer satisfaction. The end product is designed and manufactured in accordance with the needs of the market instead of internal requirements of the company. The course is designed to give the participant a general understanding of QFD.
more...
Supplier Development



Course Description:
Growing competition within the global economy has for many years been forcing enterprises to reduce their costs. However, traditional approaches had been limited to eliminating wastage within an enterprise; another way of reducing cost is through outsourcing. Cooperation with subcontractors can make them more efficient and thus enable goods to be purchased at lower prices.
more...
From Learning Technologies, Inc.
Five Factor - Personality Assessment



... are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality indicators and skills assessments, each provides unique and valuable data. This information can be critical for developing targeted course content or guiding individual/team development.
Depending on the specific application, our assessments
more...
Myers Briggs Type Indicator



... are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality indicators and skills assessments, each provides unique and valuable data. This information can be critical for developing targeted course content or guiding individual/team development.
Depending on the specific application, our assessments
more...
DiSC - Personality Assessment



... are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality indicators and skills assessments, each provides unique and valuable data. This information can be critical for developing targeted course content or guiding individual/team development.
Depending on the specific application, our assessments
more...
Steps to Effective Delegation



...-by-step delegation model that helps guide the delegation process (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change,
more...
Developing a Successful Sales Team



...process is one thing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills
more...
Essential Communication and Listening Skills for an Effective Workplace



...process that requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team (See Details Below).
Every LTI
more...
Effective Coaching Skills



...process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and
more...
Giving and Receiving Feedback



...Feedback is the cornerstone to almost every communication process. From tracking performance, to managing goals, our ability to give and solicit feedback is critical. We explore how to give feedback in an effective manner and how to receive feedback yourself. We explore a specific feedback process minimizes the fear and emotions often associated with difficult situations (See Details
more...
From Gucons
SAP SD Training in Hyderabad wwwguconscom
From price quotes to invoicing and payment, sales and distribution helps you complete your entire sales cycle with many tools and capabilities like Quotation which allows you to automatically issue a price quote to customers, measure gross profit for the quotation, update stock levels, and report the customer's current balance
more...
SAP BW BI Training in Hyderabad - ABAP Course
In BI 7. 0 course, you will learn how SAPa s Business Intelligence solution allows you to convert data into valuable information through hands on practices backed by extensive study material. Through the Data Warehousing Workbench, practice Data Modeling, Data Acquisition and the new Transformation Procedures, to name a few. Also, discover how Integrated Planning of BI has revolutionized and
more...
From LodeStar Institute
Lean Six Sigma Green Belt Training













This is the preferred course of those interested in how Lean and Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Lean and Six Sigma are introduced.
Participants in this course are
more...
Lean Six Sigma Yellow Belt Training










...nce of team members who need familiarity with the overall process and the basic process improvement tools.
It is designed to provide a broad understanding of the Lean Six Sigma improvement methodology, concepts, and language, along with a complete toolbox of basic process improvement methods applied within a Six Sigma framework, including basic Statistical Process Control Charts. The Yellow
more...
Six Sigma Green Belt









This is the preferred course of those interested in how Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Six Sigma are introduced.
Participants in this course are encouraged to bring a
more...
Design of Experiments - DOE









Design of Experiments (DOE)
The Design of experiments is the backbone of any product design as well as any process/product improvement efforts. Successful companies today use design of experiments to do market research, product development, manufacturing, and to resolve quality-reliability/ customer service issues. Design of experiments is the common sense to a good business.
more...
Design of Experiments DOE for Six Sigma












Design of Experiments (DOE) for Six Sigma
The Design of experiments is the backbone of any product design as well as any process/product improvement efforts. Successful companies today use design of experiments to do market research, product development, manufacturing, and to resolve quality-reliability/ customer service issues. Design of experiments is the common sense to a good business.
more...
Lean Six Sigma Green Belt Training









This is the preferred course of those interested in how Lean and Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Lean and Six Sigma are introduced.
Participants in this course are
more...
Six Sigma Black Belt Training









...elt Training.
Six Sigma black belts are the backbone of process improvement. They are the project leaders of most Six Sigma projects. This course teaches all of the skills necessary for successful leadership of a Six Sigma project. Six Sigma Black Belts generate an average of more than $200K per project of savings and new net revenue. Each Black Belt can lead 3-5 projects per year.
more...
Lean Six Sigma Black Belt











Lean Sigma black belts are the heavyweights of lean implementation. They are the direct managers/leaders of Lean Sigma projects. This program teaches all of the necessary skills for successful leadership of a lean Sigma project. lean Sigma Black Belts generate an average of more than 200 thousand dollars per project of savings and new net revenue. Each Black Belt can lead 3-5 projects a year.
more...
Design for Six Sigma - DFSS Green Belt









DFSS (Design For Six Sigma) is the most empowering tool for companies that would like to develop a new product or service that is defect free. DFSS could also be used as a result of a Six Sigma project in that the project is ended because Six Sigma improvement process is not suitable to overcome fundamental design issues. DFSS combines many of the tools that are used in Lean and Six Sigma and
more...
Design for Six Sigma - DFSS Black Belt









DFSS (Design For Six Sigma) is the most empowering tool for companies that would like to develop a new product or service that is defect free. DFSS could also be used as a result of a Six Sigma project in that the project is ended because Six Sigma improvement process is not suitable to overcome fundamental design issues. DFSS combines many of the tools that are used in Lean and Six Sigma and
more...
From Business Industrial Network
Practical Process Control Training Workshop - PID Control

... Louis, this PID Troubleshooting 2 day course
"Practical Process Control" is now being offered as one of our
Atlanta industrial manufacturing seminars. Your process control manager should
send at least two engineers to the Atlanta training, as this PID training is
second to none in the process control industry.
SEMINAR/WORKSHOP DATE: Jul. 19-20, 2007
This Atlanta industrial seminar approach
more...
Six Sigma DOE Training Workshop


Attend this 4-day Design of Experiment (DOE) skill-building hands-on application workshop. Learn how to guide your project team with the proven skills they need to design-in quality in product and process and tackle the technical problems on the production floor.(2.4 CEU) This course and other DOE related courses have been restructured. Please see company website for the latest info.
more...
From Nursing Unlimited Incorporated
Physical Assessment
...ice. Physical assessment is the first step in the nursing process, providing the foundation for the nursing care plan. The process of physical assessment involves three phases: the interview, the physical examination and documentation. This 8 hour program will review the basic techniques of physical assessment, including conducting a health history, auscultation, palpation, percussion and
more...
From Business Industrial Network
Practical Process Control Training - PID Control

...Process Control Training course (more than just a PID
tutorial, will give you a firm foundation in Process Control and PID control
tuning .
SEMINAR/WORKSHOP TRAINING DATE: Jun 27-28, 2007
Receive hands-on instruction and gain the confidence you need to solve complex
process control challenges. With real world examples and the PID control
tuning simulation software, you will gain a
more...
From YRisk Consulting & Lending Academy
The Art of Underwriting Mortgage Loans







Course Objectives:
This three-day underwriting workshop with the art fully equips you
to understand and effectively assess and evaluate mortgage loans in
mortgage banking and lending environment. It will add considerable
value to your ability in quality decision-making.
At the end of the workshop, you will have a strong understanding of
underwriting mortgage loans in banking and lending and
more...
From 4 Hour Training
Effective Sales Presentations

Participants learn a five-step process for structuring sales presentations to a group. Please contact us for more information.
more...
Overcoming Objections

Ask any sales representative what the most difficult aspect of the sales process is and he or she will most likely tell you, "Overcoming customer objections." The successful handling of objections is a delicate skill that requires sales representatives to ask the right questions, identify customer needs, and satisfy expectations.
more...
From TemperChi Art Glass Studio
Making Glass Beads with Fire

TemperChi Glass Art Studio is currently offering beginning to intermediate glass torchworking classes. Sometimes called beadmaking or lampworking, these classes utilize 2-gas torches to sculpt Moretti clear and colored rods (COE 104 "soft" Italian glass) into beads of various sizes and shapes. Tuition is $260 per student per weekend.
Two-day workshops are now forming for the weekends of January
more...
From Dale Carnegie Training of NE Ohio
Dale Carnegie Training Sales Advantage



...rnegie Training Sales Advantage Program gives you a sales process that is second to none.
However, if that were all the course did, it would only take you halfway to the sale. That's because how you talk to your prospect, how you present yourself and how you relate to the customer are as important as the facts about your product or service.
Sales Advantage is the only course that gives you
more...
The Dale Carnegie Course: Effective Communications and Human Relations


Look around you at successful business people, world leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates.
This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress and
more...
From Data-Scribe (tm)
QuickBooks Training




Call us at 505-896-9379 or visit the "Contact Us" page on our Web site - www.datascribe.biz.
All full-day classes include our 30/30 Plan:
30 minutes of phone support & 30 days of unlimited e-mail support.
We can provide training on QuickBooks 2004, 2005, 2006 or 2007.
Our typical 1-day QuickBooks Level 1 class includes:
Set up a company
Work with lists
Set up inventory
Sell your product
more...
From Technology Ed
Software Testing




...usiness community involved in the system software testing process. This can include IT developers/designers, IT software testers, Quality Assurance personnel, and IT business team leaders or managers. IT managers and team leaders would also find this course beneficial in order to gain a better understanding about the effectiveness of implementing a software testing program.
Recommended
more...
Wastewater Treatment




...nologies
Course Description
Wastewater Treatment is the process of removing contaminants from wastewater, and includes physical, chemical and biological removal processes. Wastewater Treatment Technologies is a course that reviews the various disinfectant technologies that are available for use, and are under development. We also review the various causes of biological growth including the
more...
Biofuels




...ents with an overview of the cellulose ethanol production process from biomass feedstock to finished product. The course reviews cellulose based biomass that can be pretreated and converted into biofuel. We also explore crop availability and pricing, fuel potential, case studies, and outlook for both food-grade and non food-grade crops.
Course Outcome
After completing Biofiels, students will
more...
New Product Development




...ertificate Program is designed to build competency in the process of transforming an idea to a commercial product. The program reviews the cradle to grave process of how to efficiently developing new products, and how to effectively take these products to the marketplace. The deliverables from this program is applicable to both small businesses and corporations.
The New Product Development
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Lean Six Sigma




...disciplined approach to minimizing defects in any type of process (be it manufacturing or services). Popularized in the mid-90's by companies such as Motorola and GE, Six Sigma has grown greatly in acceptance among thousands of companies, and has proven to be both a time and money saver when implemented properly. This course is designed to provide students with an overview of Six Sigma and the
more...
From Novaces
Consulting
Our consultants have the kind of real experience that will help you to assess, plan, implement and lead process improvement programs that drive profound change in your enterprise. Importantly, our approach is tailored to the way you see your own organization as we deliver consulting for Lean Six Sigma Implementations from Process Management to On-Site Facilitation
more...
From Luminous Works
Photoshop CS3 Photographic Workflow: Organize, Process, and Output


...s
Day Two:
Simulate traditional photographic processes in adjustable, reproducible ways
Retouch and restore images professionally with all of Photoshop's arsenal of tools (including corrections for lens distortions, mixed lighting, and more)
Use Lens Blur to control depth of field after the shoot
Use Smart Sharpen with finesse
Combine several frames/exposures into
more...
Adobe Lightroom Photographic Workflow: Organize, Process, and Output


Learn essential workflows for capturing, sorting, editing, correcting, and outputing photographic images with the new Adobe Photoshop Lightroom. One software application that encompasses nearly the whole photographic workflow to make the time with your computer more productive.
Many photographers have been using Photoshop, Adobe Camera Raw and Bridge (or the File Browser as it was once known) and
more...
From The Recording Arts Center
The Art of Mixing



...tanding of the art of mixing both in terms of the overall process and the specific software and hardware tools used to achieve professional results. Emphasis is placed upon the importance of careful listening and the creative use of techniques designed to help students develop their own style. Students will work through real world examples and mix a song in Studio A as an individual project.
more...
From Sonic Training
Filemaker Pro & ACT! & Goldmine Training
...escription
You have probably used a computer to gather, process, and share information. For example, you may have searched for product information on the Internet, totalled expenses using a spreadsheet application, or typed and printed a memo using a word processing application. You may now need to store a large amount of information in an organized manner so that you can quickly and easily
more...
From SagePresence
BE SCRIPTED TO Compelling Messages
A small-group workshop that focuses on designing messages that speak in the way that audiences are wired to hear them.
Bring any message youa re working on a - a 30-second elevator pitch, a full-fledged presentation, a formal proposal, anything. We will teach you our process to apply a compelling structure that will help you organize it into a format that grabs your audiencea s attention and
more...
From Pierson Requirements Group
Data Modeling for Business Analysts
...odels. The relationship of the data model to more common
process model techniques will also be discussed.
The seminar is broken into two parts: logical data modeling skills and how to conduct facilitated data modeling sessions, with supporting meeting agendas, scripts and templates. The seminar provides practical hands-on training using case studies to learn how to build the logical data
more...
Business Requirements Gathering and Writing Seminar using JAD Use Cases and UML


...r focuses on implementing the JAD requirements
gathering process, writing requirements and how to be an
effective facilitator. These are all required skills for the Business Analyst. The workshop provides an understanding of the project life cycle using Use Cases and UML and how to incorporate them into a repeatable process at your rganization. The seminar teaches the student how to build UML
more...
Object-Oriented Methodology Overview
...nguage (UML) and the Rapid Application
Development (RAD) process.
The objectives of the seminar are to provide:
- An understanding about the Object-Oriented Development
process to be able to manage IT projects where Object-Oriented
methodology is being used.
- A basic understanding of the models and terminology used to
communicate with the OO designers and programmers
- An overview of
more...
Practical Project Management
...roject vision and scope
- Conduct the software selection process
- Create and manage an effective project plan
- Assess and manage project risks
- Create and manage an effective project budget
- Build and manage an effective team
- Manage the project communication process
- Understand the importance of Quality Assurance
- Control the project scope
The training provides practical
more...
Introduction to Project Management
...panya s projects
- Understanding of the project scoping process, how to identify
and mitigate risk and how to conduct an effective project kickoff
- Learning how to identify and plan project tasks using collaborative facilitation techniques
- Providing practical exercises utilizing project management best practices
Participants will receive a project planning simulation exercise
to
more...
Process Modeling Skills
...process modeling
skills through the use of exercises and lectures. After completing this course, you will be able to create and interpret process models for Object-Oriented requirements gathering, Information Engineering, Business Process Re-engineering, Total Quality Management and Continuous Process Improvement initiatives.
The workshop:
- Provides an understanding of the process modeling
more...
Object-Oriented Analysis and Design using UML
... Phase
- Simulate the project life cycle in a repeatable process using the UML diagrams
Each student receives a seminar handbook, with real life examples, templates, guidelines and a case study using UML.
Who should attend: Individuals planning to manage or participate
in the analysis, design and implementation of Object-
Oriented Development Projects. Those who will find this of value
more...
Business Process Re-engineering
...Process Reengineering Methodology, Business Modeling and Analysis
Techniques through the use of practical exercises and detailed
case studies in addition to lectures. After completing this course, you will be able to manage the tasks and techniques used in implementing a Business Process Re-engineering project.
The seminar:
- Outlines the methodology steps and techniques necessary to
more...
Testing for Quality Assurance


...ve tester and what to look for when testing
- Inspection process and quality checking requirements documents
- How to write an effective Integration and System Test Approach
- How to use the Requirements and System Specifications
Documents and Build Plan inputs for creating the test design
deliverables
- Practice in identifying and writing Test Scenarios, Test Cases
and Test Conditions
more...
Use Acceptance Testing


The User Acceptance Seminar offers training in methods and
procedures that the Business Analysts would use while they are
engaged in the key user acceptance phase of the IT Project. The
Business Analysts will learn the concepts, background and formal
techniques to facilitate user sign off of the acceptance phase.
The seminar focus is on:
- Where UAT fits into the project life cycle
-
more...
Business Process Management Facilitation
...y providing
practice facilitating the specific stages of process analysis and design. The class will give the participants experience working in teams to perform the analysis, design, justifying and selling their ideas for the business transformation.
The objectives for the class are to:
- Provide practical exercises for: active listening skills; planning a BPM session; building agendas for
more...
Business Analysis using Process and Data Modeling
...process and data
modeling skills and how to conduct effective modeling meetings
and focus groups using these techniques. The workshop is
designed to provide each participant with practical exercises for creating and interpreting process models and logical data models used for project scoping, requirements gathering, analysis and design specifically focusing on structured analysis and
more...
Learning Use Cases UML and JAD Techniques
...e class provides a
life cycle and techniques used for IT process improvement using
use cases and the Unified Modeling Language (UML).
The seminar focus is on how to:
- Write use cases and build requirements and design models using
the Unified Modeling Language
- Implement a repeatable process for project initiation, requirements definition, analysis and design
- Perform use case
more...
Writing Effective Requirements
... The seminar focus is on:
- The requirements management process.
- Characteristics and guidelines for writing good requirements
- Communication techniques for gathering requirements
- Writing skills and instructions for building successful
scoping and requirements documents
- Practical experience in writing business objectives, high level
requirements and detailed requirements documents
more...
JAD Facilitation Requirements Gathering using an RAD Iterative Approach
...our JAD sessions
- Understand a best practice repeatable process using use cases
and UML techniques and how it aligns with the development
lifecycle
- Be an effective JAD facilitator and conduct productive meetings
- Build object-oriented business and design models for better
communication with the business community and developers
- Implement a repeatable process for planning,
more...
JAD Facilitation using Use Cases
...irements and design meetings.
The seminar includes:
- A process for implementing scoping, requirements gathering
and design sessions
- Training for building business models for better communication
with the business community
- Scripts, agendas and templates for conducting scoping and
requirements meetings
- Practical experience in facilitating for project planning, scoping and
more...
From Smart Interior Styling
Certified Interior RedesignHome Staging Training Programs
In Just 5 Days Become a Certified Interior Redesigner/Home Staging Professional Without Spending Years In Expensive Schools!
Youa ve seen their popular television shows on HGTV. Youa ve read their interviews and been awed by their makeovers in magazines. They are Interior Redesigners / Home Stagers and the demand for their expertise and creativity is expandi
