From Serebra Learning Corporation
Managing a Project 
The factors of a successful project almost always end up depending on how much money and time is needed to create a product worthy of the customer. This course will help you manage the constraints of time, money, and schedules, and how they relate to the overall quality of your project and product. This course is targeted toward a diverse range of managers and staff members who wish to acquire the
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Total Quality Management Principles 
In
Total Quality Management Principles you will build on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process. This curriculum is aimed at all individuals who wish to input to and improve quality
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Control Charts and the Pre-control Process 
...ove phase. However, in the
Control phase of the
Six Sigma process improvement system, teams go further and verify that improved processes continue to perform at the improved levels. This course will present control charts, which are used to determine with statistical precision the extent to which improved processes maintain improvement level performance with minimum variation and are, thus,
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Six Sigma--Lean Tools for Control 
Two key methodologies for improving operations in the manufacturing world are lean manufacturing and
Six Sigma . Both are designed to reduce variation, yet each takes a different track. While Six Sigma utilizes data and statistical analysis to measure and improve a company's operational performance, lean manufacturing collocates all of an organization's processes in sequential order, restructuring
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Six Sigma Team Dynamics and Performance 
...s stated unequivocally that without effective teamwork, a process improvement project will fail. So how is effective teamwork ensured? The best way is by understanding
Six Sigma team dynamics--that is, the way in which team members work together and interact. The more that team members understand team dynamics, the greater the team's collective performance is likely to be. This course,
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Defining and Mapping the Six Sigma Process 
...portant tools in guiding
Six Sigma teams in the quest for process improvement; it is impossible to improve a process that you don't fully understand. In this course, you will be introduced to the mapmaker's art as it applies to Six Sigma. You will learn techniques to help you survey the business landscape from a high level. You will then learn how to fill in the details and sharpen the focus by
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Experimenting for Process Improvement 
The
Improve phase of the
Six Sigma DMAIC methodology concerns locating the optimal conditions of a process. Many improvement techniques used in
Six Sigma concentrate on the impact of single factors on response or yield. In order to achieve breakthrough improvements, however, it is necessary to determine how multiple interacting factors impact response. This course introduces the sophisticated
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Collecting and Summarizing Data 
...rrent processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current status of performance and processes, monitor improvement efforts, and evaluate success at the conclusion of those efforts. Data puts teeth into process improvement and provides solid evidence that your efforts are
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Measurement Systems 
...e for a certain amount of variation. An important part of process improvement--conducted before collecting measurement data--is analyzing the measuring system to ensure that measurements are made without bias, are reproducible by all measuring instruments, and are repeatable by all operators. In this course, you will learn about
Measurement Systems Analysis (
MSA). You will see how to assess
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Quality Management Business Process Improvement 
...Process
Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. Managers, supervisors, or team
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From 123-CBT Computer Based Training
Quality Management Business Process Improvement 

...Process
Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. Learn To
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Total Quality Management Principles 

... Identify steps in developing a methodology for process improvement. Identify steps for generating a quality-planning roadmap. Identify guidelines for developing a training plan for quality. Audience This curriculum is aimed at all individuals who wish to input to and improve quality within their organization. Deployment
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Six Sigma Six Sigma Essentials 

... Identify the aims of a
Six Sigma business process improvement strategy. Identify the phases of Six Sigma implementation. Recognize the characteristics of online analytical processing. Identify ways of using data-mining to explore business data. Identify the benefits of
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