Instructor Led Processes Training - Training Resources

Siebel CRM 80 Essentials ... Configuring Data Layer Objects Automating Business Processes a Siebel Business Services a Building and Testing Siebel Workflows a Deploying and Invoking Siebel Workflows a The Task UI a Creating a Task a Siebel Business Rules a Creating Siebel Business Rules Assignment Manager a Assignment Rules a Tailoring Assignments a  more...

Siebel CRM Guidelines and Case Study for Business Analysts ...ing business drivers and objectives, identifying business processes for the implementation, deriving business requirements, and conducting a business process workshop. Participants also practice the Siebel application skills learned in the previous course to explore detailed requirements and solutions to determine an overall customer solution. Audience: a Technical Consultant a  more...

Implementation Case Study Siebel 80 ...ad data into the Siebel database a Automate business processes using the Siebel application a Implement business requirements from a case study scenario a Work as a team to implement a proof-of-concept Siebel application Audience: a Technical Consultant a Functional Implementer a Project Manager a Support Engineer Prerequisites: Required  more...

L'Obel Certified PG Diploma in BioInformatics Training in Bangalore ...rue understanding of the IT requirements of biotechnology processes is the key for IT suppliers to bridge the chasm that currently exists between IT and Science. Pre-requisite Science graduates preferably with specialization in Molecular Biology, Biochemistry, Genetics, Microbiology, Medicinal Chemistry, Medical Sciences, Neurosciencea s, Pharmaceutical Science, Veterinary sciences,  more...

Oracle R12 Financials Consultant Certification ...s. Students will also learn bill presentment architecture processes, setup for credit management, the receipt process, tax processing, and period closing. Students will learn how the Receivables application fits into Oraclea ™s e-Business Suite of applications. This is accomplished through a series of tutorials, supplemented with hands-on exercises. Training cost: PKR 72, 000. 00  more...

ISO 20000 Foundation ISO/ IEC 20000 is the world wide standard / baseline / common reference point for IT Service Management. It provides an assessment framework and specification that has been a globally recognized standard for evaluating IT service management processes. The standard defines a comprehensive and closely related set of service management processes and comprises of two parts: 1. ISO/ IEC 20000-1:  more...

ITIL V2 Service Manager ...jective: Provide knowledge and skills to plan the ITSM processes, and support the optimization of those processes. The ITIL Service Manager Training course consists of two training blocks in which the theory is considered in more detail and the practical implementation is discussed and practiced with case studies. The ITIL Service Manager is one of the industrya s most rigorous and  more...

SAP FICO Training in Hyderabad ...tools and reports that enable you to manage all financial processes. For example: Chart of accounts which allows you to define all accounts and their hierarchical relationships. Journal entries allow you to enter or find manual journal entries and automatically allocate each transaction to a project or profit center. Controlling module represents the company's flow of cost and revenue. It is  more...

Project Management Course This one day Public Project Management Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. There are any number of good project management processes out there but, as always, a process is only as good as the  more...

Project Management Skills Training This one day Public Project Management Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. There are any number of good project management processes out there but, as always, a process is only as good as the  more...

Statistical Process Control 1(SPC 1). ...reted for in-control and out-of-control conditions. Once processes are in control , process capability studies can be conducted to determine the probability of the process producing defective product. Process capability is introduced. Course Objectives: Participants will be able to construct and interpret a variety of control chart types and determine when action must be taken for  more...

Business Continuity Planning Business Continuity Planning gives strategic and business continuity managers the tools needed to produce, update and practice business continuity plans. Delivered in easy to understand language by experienced practitioners, the course will take delegates through the processes of: Risk Assessment Legal aspects of Business Continuity Planning Impact Analysis Composition of business continuity  more...

Process Mapping Course Description: Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also  more...

Strategic Thought and Action Through a Strategic Thought and Actiona , you and your organisation will refresh and acquire the tools needed for effective strategic planning. You will build confidence and skill as a team, able to set out clear long-term objectives and develop robust processes to meet your strategies The programme will provide guidance and practical solutions for creating good business processes and  more...

iNTACS Certified Provisional SPICE Assessor Automotive SPICE ...for the appraisal and improvement of software development processes, in accordance with ISO 15504. Participants will receive the knowledge and skills to plan, prepare and conduct ISO/ International 15504 compliant assessments. The course is based on the International Assessor Certification Scheme, preparing participants for the Provisional SPICE Assessor certification. The course is  more...

ITIL V3 Foundation Training, Accredited ...IT Infrastructure who are required to work within working processes that are, or will be, organized according to ITIL. * Candidates who wish to progress further to the Practitioner or Manager's Certificate in IT Service Management or to certification in the area of ISO 20000. The Foundation Certificate in IT Service Management is a prerequisite for the Practitioner or Manager's Certificate  more...

ITIL V2-V3 Foundations Bridging ITIL V2 - V3 Foundation Bridge Prepare for and take the ITIL v3 Foundation Bridging Certification Exam Evaluate new content in ITIL v3 and identify the benefits of ITIL v3 implementation Identify the primary differences between ITIL v2 and ITIL v3 Explain the business objectives for each phase of the ITIL v3 Service Lifecycle Assess the main principles and models of ITIL v3 Service  more...

ITIL Intermediate Service Transition ...nsition course immerses students in the overall concepts, processes, policies, and methods associated with the Service Transition phase of the Service Lifecycle. The main focus areas include Service Transition purpose, principles, processes, activities, functions, technology, and implementation considerations. This course is designed using an engaging case study approach to learning the core  more...

ITIL Intermediate Service Operation ...eration course immerses students in the overall concepts, processes, policies, and methods associated with the Service Operation phase of the Service Lifecycle. The main focus areas include Service Operation purpose, principles, processes, activities, functions, technology, and implementation considerations. This course is designed using an engaging case study approach to learning the core  more...

Performance Management ...n focus on performance of the organization, a department, processes to build a product or service, employees. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand the aims of performance management. Identify acceptable standards of performance. Conduct effective reviews of performance. Set SMART  more...

Project Management Project management represents a vast array of principles, skills, tools, and techniques designed to help people or organizations select and design an undertaking, envision a successful outcome, schedule phases and milestones, minimize risk, and measure progress. In this program we will highlight various project management knowledge areas which cover project management context Key Learning  more...

Practical Process Control Training Workshop - PID Control After great success in St. Louis, this PID Troubleshooting 2 day course  "Practical Process Control" is now being offered as one of our Atlanta industrial manufacturing seminars. Your process control manager should send at least two engineers to the Atlanta training, as this PID training is second to none in the process control industry.  SEMINAR/WORKSHOP DATE: Jul. 19-20, 2007 This Atlanta  more...

Prevention of Medical Errors for RNs and LPNs ...nce of medical errors, in order to develop more effective processes to prevent their occurrence. This course examines the systemic causes of medical errors and outlines steps that can be taken, both by institutions and by individual care providers, to reduce the incidence of errors. Attention is paid to the particular vulnerabilities of special patient populations, such as children, the elderly  more...

Interviewing Skills Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with  more...

Career Development Organisations clearly benefit from having individuals who deliberately plan their careers, and pursue opportunities to grow their current job. Career Development Training from H2 will provide participants with the frameworks and inspiration to work out what they want from their careers. It will enable them to discover how to get to where they want to go; to formulate their own goals and ambitions  more...

Remote People Management ...llenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies. Managing people remotely requires the ability to generate and maintain a sense of team purpose and trust, even when regular meetings with are difficult or impossible to arrange. This is a practical and intensive half-day seminar that will show managers how to  more...

Managing Poor Performance ...show delegates how to use appropriate formal and informal processes of support, training & development, meetings and reviews to enable performance to get back on track, and to avoid escalating problems for everyone involved. It is particularly recommended for new or aspiring managers, or those who would like to improve their confidence and ability to deal professionally and effectively with  more...

PRINCE2 Foundation ...sibilities of all roles. - The 7 principles, 7 themes, 7 processes, and the Product-based Planning and Quality Review techniques. - Which management products are input to, output from, and updated in the seven processes. - The purpose of all management products and the composition of the Business Case, Product Descriptions, Issue Report and the Issue, Risk and Quality Registers. - The  more...

Syndicated Lending Syndicated Lending, 5 Day Workshop explains both the theory and practice of syndicated lending and, having examined the skills necessary for success, teaches you how to apply them. In 6 detailed sessions Syndicated Lending examines each step of the syndicated lending process and on completion of the course you will learn best practices.  more...

Introduction to Credit Scoring ...r the first time, and reviewing existing scoring data and processes to better reflect credit in a downturn scenario. The course teaches the business uses of scoring as well as how scoring systems can be developed, validated, and monitored. It is designed to help participants understand the value of scoring as part of the credit process and introduce the main techniques that can be used.  more...

Crystal Reports for MAS200 Training Class - Kansas 800-475-1047 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for MAS90 Training Class - Kansas 800-475-1047 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for MAS90 Training Class - Florida 800-475-1047 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for Peachtree Training Class - Florida 800-475-1047 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for Peachtree Training Class - Kansas 800-475-1047 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for MAS200 Training Class - Florida 800-475-1047 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for Peachtree Training Class - Michigan 248-540-4552 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for MAS90 Training Class - Michigan 248-540-4552 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for MAS200 Training Class - Michigan 248-540-4552 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for MAS90 Training Class - Illinois 847-364-0835 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for Peachtree Training Class - Illinois 847-364-0835 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for MAS200 Training Class - Illinois 847-364-0835 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for Peachtree Training Class - Missouri 314-644-4100 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for MAS90 Training Class - Missouri 314-644-4100 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Crystal Reports for MAS200 Training Class - Missouri 314-644-4100 ...ness needs information reported to help support efficient processes and procedures. The class is lead by a certified instructor, lunch and user guide are included with this small private hands on ACT software training class. JCS has been teaching this course for almost 20 years and this course is ideal for learning how to create basic Crystal Reports using your company data from all versions  more...

Management Supervision & Decision Making The objective of this intensive course is to provide participants with technical knowledge and practical training on the methodologies and tools of Management and Decision Making  more...

Managing Time & Surviving Stress The objective of this time management seminar is to get people to know how to ultimately use their time, proper balance their business and personal life, and realize how to survive stress. In this seminar you will learn: * Working fewer hours with greater results. * Understanding how to contain and manage your stress. * Increasing your productivity. * Identifying priorities.  more...

Business Process Reengineering ...e fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in key performance indicators like cost, quality, cycle time, and customer satisfaction. The latest information technology is implemented in new designs to provide breakthrough results in the vital performance measures. BPR has gained, over the past decade, wide acceptance as a result of its  more...

Balanced Scorecards ...tem that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results. The Balanced Scorecard has become established management best practice for many of the worlda s leading businesses. We can conveniently think of BSC as consisting of 10 steps. * Clarify the vision. * Develop business unit.  more...

Tenders andContracts Management * Upon the completion of this course, candidates will be able to: o Conduct an End-to-End procurement process o Use the different procurement tools and techniques o Be better negotiators o Identify which type of contract to use, and when o Have better command of Contract Management o Better manage bidding and tendering processes  more...

Effective Procurement Management ...ement can save or waste money and it is the only way that Processes Required to Acquire Goods and Services from outside the Performing Organization. For Simplicity, Goods and Services, Whether One or Many Will Generally Be Referred to As a a Product In this course Procurement Management Is Discussed from the Perspective of the Buyer in the Buyer - Seller Relationship which, Can Exist at  more...

ISO 9001-2000 Quality Management Systems and Implementation The process of a systematic examination of your system performed at predefined time intervals to give you a feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results.  more...

Lean Production Control and Inventory Management ...ermarkets and trigger demand; learn how to control batch processes upstream; and more. The benefits of implementing a lean production control system include: Higher plant inventory turns Less WIP and Finished Goods inventory Fewer parts shortages Improved on-time delivery to customers Higher  more...

MAS 90 Training Class ... General Ledger Accounts Receivable Startup Processes Startup Process Journal Entries Processing Transactions Budgets Cash Receipts Analyzing the General Ledger Calculating Finance Charge Period End Reports Data Exchange Accounts Payable Startup Processes Processing Transactions Payment Process 1099 s  more...

MAS 200 Training Class ... General Ledger Accounts Receivable Startup Processes Startup Process Journal Entries Processing Transactions Budgets Cash Receipts Analyzing the General Ledger Calculating Finance Charge Period End Reports Data Exchange Accounts Payable Startup Processes Processing Transactions Payment Process 1099 s  more...

Organisational Development Diagnostics for internal consultants Do you need to develop strategic capability in the use of diagnostic tools? Fed up with SWOT PEST & others that just do not deliver? This workshop is designed for internal consultants to carryout an in-depth and credible review on the key processes. Based upon academic research, this process has been refined & proven in the field. Used with 100's of companies our approach uses a unique blend  more...

Microsoft Visio - Introduction One Day Training Course Microsoft Visio is the leading application for IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about  more...

Advanced courses in Microsoft Visio for specific workflows (bespoke) Microsoft Visio is the leading application for IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about  more...

Nationalization Attracting and Retaining Nationals - HR Management Determine the main sources for attracting and hiring nationals in the region. Define the recruitment & selection processes best used for selecting nationals. List the main criteria best used for assessing nationals. Design an induction program for newly hired nationals. Use the right techniques for evaluating nationals at the end of their induction/ probation period.  more...

Improving Productivity through Quality and Cost Reduction - Quality and Productivity Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality  more...

Re-engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within the business.  more...

Managing Time and Cost of Projects - Contracts and Projects ...processes and tools in compliance with Project Management Institute (PMI) standards. Focus on time and cost management. Learn different methods of constructing project diagrams, schedules and plans. Learn tools and techniques necessary to perform an in-depth analysis on project schedules and plans. Identify different methods for cost estimation and project budgeting and capital budgeting.  more...

Interdepartmental Communication - Kuala Lumpur Dubai By the end of the program, participants will be able to: Identify and understand the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for  more...

Competency-Based Human Resources Management - Kuala Lumpur Dubai By the end of the program, participants will be able to: Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Learn where competencies come from and apply the main steps in designing competency frameworks and models. Apply  more...

Compensation and Benefits - Human Resources Management Understand the basic principles and major elements of compensation. Understand the various processes in compensation: Job Analysis, Job Descriptions, Job Evaluation and Compensation Surveys. Determine and explain what makes up a sound and effective compensation and benefits program. Design a salary structure and related policies. Design and carry out a compensation survey.  more...

Preparation for Project Management Professional Certification - Contracts and Projects Get a jump start to prepare for the PMP exam. Understand how to manage a project in compliance with the Project Management Institute (PMI) standards. Understand the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities Recognize Project Management Book of Knowledge PMBOK and PMP exam  more...

Total Quality Management - Quality and Productivity Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Discuss other widely used improvement methodologies.  more...

Evaluating and Managing Risks - Management By the end of the program, participants will be able to: Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management CRM and understand its 5 steps. Identify a range of techniques  more...

Management Skills and Techniques - Engineers By the end of the program, participants will be able to: Understand the management functions of planning, organizing, directing and controlling in a team-building manner. Run an effective work schedule that will increase the productivity. Learn how to coordinate, delegate, and communicate with others to achieve the desired goals. Find out how to creatively manage problem solving and  more...

Simplification of Work Processes and Procedures for Quality By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work  more...

Simplification of Work Processes and Procedures ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case  more...

Total Quality Management TQM Toolbox for Continual Improvement ' This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.  more...

Moving Ahead with Processes Mapping and Improvement ...d for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify  more...

Simplification of Work Processes and Procedures ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case  more...

Improving Productivity through Quality & Cost Reduction Objectives: By the end of the program, participants will be able to: Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need  more...

Simplification of Work Processes & Procedures Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...

Moving Ahead with Process Mapping & Auditing Objectives: By the end of the program, participants will be able to: Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify and improve processes. Creating process maps and measuring performance.  more...

Linux Server Administration Virtual Classroom ...ed information on how to manage the configuration, users, processes, daemons, quotas, disk management, security, SSH, VNC, Webmin connections as well as information on how to set up a web server, mail server, FTP server, DHCP server, etc. There are over 125 detailed Labs with the course. The course is delivered using online technology where the student can login to the instructors screen and  more...

Microsoft Project Training You can also book as part of our Project Management & Microsoft Project Package. Through Microsoft Project, you can monitor and schedule your projects using resources such as people, equipment, time and money. With Microsoft Project training you can analyse your project information by using Gantt charts, graphs, tables and views and you can track how your project progresses, identifying what to  more...

Change Management Training Businesses often recognise the challenge of getting people to change shortly after implementation has started. The new approach is expected to go in unopposed but when the welcome mat doesna ™t appear the project team scrambles to do some patch up communication a often with poor results. But despite this reality there is still a bias against investing in change management activities because  more...

PRINCE2 Practitioner Conversion Training PRINCE2a (PRoject IN Controlled Environments) is a project management methodology designed to ensure that a project meet its objectives, within constraints and delivers stated benefits. This 2 day PRINCE2 Practitioner Conversion training course is designed to provide you with a detailed understanding of the PRINCE2 Objective Practitioner Examination. This will be achieved during the  more...

Project Management MS Project Training This 3-day Project Management training and MS Project training package combines our 1-day Introduction to Project Management and 2-day MS Project training courses at a reduced rate to provide a comprehensive tool-kit for Project Managers. These two project management training courses booked together give a comprehensive introduction to professional Project Management using Microsoft's industry  more...

Programme Management Training Sometimes the work needed to achieve a key organisational objective will be far greater than can be easily organised & carried out in a single project. As a result the organisation will undertake a programme that consists of a number of inter-related projects. Programme Management is the co-ordinated management of a portfolio of projects to achieve a set of objectives. Programme Management  more...

Adobe InDesign Training This Adobe InDesign training course is suitable for those with no previous experience of the or those who are self taught. Familiarity with the operating system and the keyboard is a course prerequisite for this indesign training course. For those already familiar with QuarkXPress or other DTP software, we also run an indesign migration training course. During this comprehensive two day  more...

Lean Six Sigma Green Belt Training ... their knowledge and skills to improve the performance of processes and the business. Lean Six Sigma Green Belt training is focused on team members understanding and applying the Define Measure Analyse Improve and Control (DMAIC) model which is the foundation of most Six Sigma projects. The focus of Six Sigma is fundamentally about quality, customer focus and cost, whereas Lean is about  more...

Lean Six Sigma Yellow Belt Training ...legates with an understanding of Lean Six Sigma tools and processes. Delegates who will be managing Six Sigma projects and require a comprehensive working knowledge of Lean Six Sigma tools should attend our Lean Six Sigma Green Belt training course. This course is NOT a pre-requisite for the Lean Six Sigma Green Belt course Projects are at the heart of a Six Sigma programme. The  more...

Lean Awareness Training ...ly adopted improvement approach that can greatly simplify processes and improve performance in both manufacturing and service organisations. Lean recognises that most of an organisationa ™s processes are at best 40% value adding. Effectively applying Lean principles and tools can significantly improve the percentage of value added time; reduce process timescales; and reduce waste and the  more...

Lean Processes and Tools Training Lean thinking is based on the legendary Toyota Production System that produces very high quality products; in a very short time and at a low cost. Too many people and organisations achieving all three of these goals simultaneously is an impossibility. Lean provides a methodology and tools that enable organisations to make significant improvements in lead time, cost reduction and product or service  more...

Value Stream Mapping Training ...ly adopted improvement approach that can greatly simplify processes and improve performance. At the heart of Lean thinking is the focus on creating value for the customer and eliminating waste. The stream of activity within an organisation that creates customer value is called the value stream. Value Stream Mapping is the tool used to understand, analyse and improve a value stream. The focus of  more...

Project Management Training This Project Management training course provides an introduction to the principles of Project Management, equipping delegates to apply these principals to real projects after the course. Successful project management is achieved by the intelligent application of sound principles. This Project Management training course is designed to teach you excellent Project Management skills. Delegates  more...

PRINCE2 Practitioner Training This 5 day course PRINCE2 training course is designed to provide you with a detailed understanding of the PRINCE2 approach and the ability to apply the method to your own working environment. This will be achieved during the PRINCE2 training course by a combination of slide presentations and scenario based work, designed to prepare you for the PRINCE2 Foundation Examination and the Objective  more...

PRINCE2 Foundation Training This accredited 3 day PRINCE2 Foundation course is designed to provide you with a detailed understanding of the PRINCE2 approach and the ability to apply the method to your own working environment. This will be achieved by a combination of slide presentations and exercises designed to prepare you for the foundation examination. Delegates wishing to obtain the PRINCE2 Practitioner  more...

Business Process Management Training Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its stakeholders. The more organisations change, the more they must concern themselves with their stakeholder relationships, and the design and management of their processes so that organisations, people and technologies have a common business  more...

Service Oriented Architecture (SOA) for Testers ...trategy for your own Service-oriented Architectures Processes and techniques for SOA testing in diverse environments, including business process validation Who Will Benefit Test analysts Testers Test engineers Pre-Requisite Basic Knowledge of IT Good to have knowledge of XML, basic knowledge of Web programming. Deliverables You will have the  more...

Interviewing Skills Training ... Program which enables participants to understand & apply Processes and Procedures that result in Successful Selection and Recruitment Decisions through the use of group and individual activities, exercises, formal inputs, role plays etc. DURATION: TWO (2) Days Our Focus is on not just providing theoretical Information on Interviewing Techniques and their proper use, but also exploring the  more...

CVOICE - Cisco Voice Over IP Training ...he student should be able to: Identify the components, processes, and features of traditional telephony networks that provide end-to-end call functionality Describe two methods of call control used on voice and data networks and provide one example of a protocol for each List at least five components or capabilities that are required to provide integrated voice and data services in  more...

Cisco IP Contact Center Course Description This 12 day course is intended for personnel who will implement, configure and support the Cisco IPCC Product. The course covers ICM, CIPT, IPCC, and IP-IVR v3.1.2. It is based on the 6.0 ICM Release and CCM 4.0. Due to the accelerated nature of the class, not all material in the student manuals for each course will be reviewed in class. Students will have opportunities to  more...

Microsoft SharePoint Business Processes Microsoft Office SharePoint Server 2007 provides a wealth of services that you can use, customize, and extend to augment and streamline your business processes. This course covers these features and teaches you how to build on them to create business solutions.  more...

Microsoft SharePoint 2007 Administrator Microsoft SharePoint 2007 provides a huge range of functionality including enterprise content management, automation of business processes, and business intelligence and reporting. This course will teach you the principles and practices of how to deploy, manage, and maintain SharePoint. It takes you through each phase of deployment as you plan, install, rollout, and support SharePoint in the real  more...

Finding the Solution Problem Solving and Decision Making ...processes to find the right solutions to most any problem or situation. Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps: Focusing - Define, prioritize, focus and analyze problems. Idea Generating -  more...

Focus on Facilitation from Edward de Bono Focus on Facilitation Three-Day End-User Workshop A new, advanced course for facilitators, team leaders, and managers Facilitator skills are in high demand today as companies search for specialists who are professionally trained to effectively manage team interactions. Whether live or virtual, teams need assistance to move quickly toward project and process goals. Millions of dollars are  more...

Project Management Skills for Success ... or context in which your projects occur on your planning processes. Develop work breakdown structures to better define your projects. Develop network diagrams that model how your project will be executed. Schedule your project and identify the critical path for your project. Use these various tools and reports in improve project communications. Build resource information and cost  more...

Advanced Wastewater Treatment Design ...ineering approaches on the design of wastewater treatment processes with advanced technologies. Theory and conceptual design of systems for the treatment of wastewater will be discussed. Attendees will be provided with a solid understanding of important principles and practices to protect the municipal water quality through good design principles of appropriate waste treatment processes. Topics  more...

Theory and Practice of Nutrient Removal ... aim for a thorough understanding of biological treatment processes in order to achieve the expected performance. The course stresses the understanding the fundamentals and bridges the theoretical considerations with the practical aspects of operation. Objective To provide comprehensive understanding of biological nutrient removal processes and tools to achieve effective performance  more...

Team Building Program Accountability and Team Cohesion ...lack of communication and accountability are causing many processes and mistakes to be repeated increasing cycle time of project deployment and completion. This slowing of the process is leading to loss of customers and lower customer satisfaction. The team needs to communicate accountability and take responsibility as a unit for actions. Additionally some of the younger members are in  more...

Software Testing Software Testing For registration info, please visit: http://www. technologyed. com/ courses/ c114/ index. php Course Description Software Testing is a course that teaches the concepts necessary for students to progress from an informal, chaotic approach to a systematic and repeatable testing practice. It teaches students the basics of test planning, test design, test development, and  more...

Wastewater Treatment ...r, and includes physical, chemical and biological removal processes. Wastewater Treatment Technologies is a course that reviews the various disinfectant technologies that are available for use, and are under development. We also review the various causes of biological growth including the microorganisms that contribute to equipment fouling and system factors that magnify growth. We provide a  more...

Certified Software Tester (CST) - Instructor-Led (US, India, other countries) ...test cases, and problem reporting, as well as maintaining processes and methods. Each program offers a professional certification. If you are exploring new career opportunities or want to stay current in your field, certification programs can provide focused career training and skill development for working professionals, and recent college graduates. Our certification programs are  more...

Certified Software Tester (CST) - Instructor-Led (US, India, other countries) ...test cases, and problem reporting, as well as maintaining processes and methods. Each program offers a professional certification. If you are exploring new career opportunities or want to stay current in your field, certification programs can provide focused career training and skill development for working professionals, and recent college graduates. Our certification programs are  more...

Certified Software Test Analyst - Self Study Materials ...r this advanced program. The program focuses on workplace processes and procedures that are related to structured and unstructured development settings and includes instructor led courses, labs, course books and follow-up exams. To earn Certified Software Test Analyst (CSTA) status, designation candidates must achieve the Certified Software Tester (CST) certification, pass the Certified  more...

Working With MYOB Software ...to give you a working knowledge of the essential business processes using MYOB business software, this hands-on course will take you from entering sales, purchases and banking right through to reconciling the bank account. The course is designed for businesses who buy and sell items and well as those who are serviced based. This is a super intensive course uses a simple step-by-step  more...