Instructor Led Processes Training Classes |
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Instructor Led Training Classes
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Processes Training Seminars and Classes
From Simons-White & Associates, Inc.
Process Mapping    Course Description:
Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also more...
From Nursing Unlimited Incorporated
Prevention of Medical Errors for RNs and LPNs   ...nce of medical errors, in order to develop more effective processes to prevent their occurrence. This course examines the systemic causes of medical errors and outlines steps that can be taken, both by institutions and by individual care providers, to reduce the incidence of errors. Attention is paid to the particular vulnerabilities of special patient populations, such as children, the elderly more...
From Oranet (pvt) Ltd
Oracle R12 Financials ...tions automate and streamline all your financial business processes for enterprisewide daily business intelligence that lets you make more informed decisions, improve operations, and reduce costs. A unified data model provides a single accurate view of all your financial information, including a 360-degree view of your customers. Oracle Financials, running on Oracle technology, gives you more...
From HBF Networks
CVOICE - Cisco Voice Over IP Training   ...he student should be able to:
Identify the components, processes, and features of traditional telephony networks that provide end-to-end call functionality
Describe two methods of call control used on voice and data networks and provide one example of a protocol for each
List at least five components or capabilities that are required to provide integrated voice and data services in more...
Cisco IP Contact Center  Course Description
This 12 day course is intended for personnel who will implement, configure and support the Cisco IPCC Product. The course covers ICM, CIPT, IPCC, and IP-IVR v3.1.2. It is based on the 6.0 ICM Release and CCM 4.0. Due to the accelerated nature of the class, not all material in the student manuals for each course will be reviewed in class. Students will have opportunities to more...
From H2 Training & Consultancy Ltd
Interviewing Skills    Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with more...
From Technology Ed
Software Testing      Software Testing
Course Description
Software Testing is a course that teaches the concepts necessary for students to progress from an informal, chaotic approach to a systematic and repeatable testing practice. It teaches students the basics of test planning, test design, test development, and test execution/validation utilizing the Test Maturity Model. Some of the methods illustrated will focus more...
From The Training Bank
The Five Dimensions of Coaching  ...en. Coaching is a managerial discipline with well defined processes and techniques. It is based on the setting and monitoring of mutually agreed upon expectations. When these expectations are clearly established, coaching becomes the foundation for effective leadership. Coaching is based on the belief that we become what we expect. We use expectations to build upon strengths rather than focus more...
From H2 Training & Consultancy Ltd
Career Development    Organisations clearly benefit from having individuals who deliberately plan their careers, and pursue opportunities to grow their current job. Career Development Training from H2 will provide participants with the frameworks and inspiration to work out what they want from their careers. It will enable them to discover how to get to where they want to go; to formulate their own goals and ambitions more...
From Last Minute Training
Access 2007 - Level 1 (1 Day) This course is designed for students who wish to learn the basic operations of the Microsoft Access database application to perform their day-to-day responsibilities, and to understand the advantages that using a relational database application can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include designing and creating new databases, more...
ITIL Foundation v.3 (3 days) This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach. more...
Access 2003 - Level 1 (1 day) ...a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on the information in the database. It also provides the fundamental knowledge and techniques needed to advance to more technical Access responsibilities, more...
Drinking Water Treatment - Principles and Practices 3 Days Bringing water from its source to a desirable drinking state requires a thorough understanding of the principles and practices of drinking water characterization and the knowledge of both the commonly used conventional tehnologies and some of the newer more advanced treatment technologies. This course meets this need.
Objectives
- To impart an understanding of the types of contaminants more...
Microsoft Access 2003 - Level 1 (2 Days) ...a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on the information in the database. It also provides the fundamental knowledge and techniques needed to advance to more technical Access responsibilities, more...
ITIL Foundations 3 Days A detailed introduction to the concepts, terms, definitions, objectives, benefits and relationships within core IT service management processes and functions, according to the ITIL best practice framework, V3. more...
ISO 20000 Consultant Certification Location: Toronto Date: 2008-05-23
List Price: $2495 Offered Price: $1996.00
Seats Available: 2
This accredited consultant program allows participants to master the ISO 20000 standard and prepare for the associated certification.
On completion of this program, participants will have fully mastered this standard of IT service management. Benefits include:
* Improved quality of service and more...
ITIL Practitioner Release and Control Certification - 5 Days ...ementing and managing the release and control activities, processes and functions that are required to stabilize an IT infrastructure through effective change, configuration and release management processes. This course is 5 days in length plus self-study and examination.
For more information please call 1-877-313-8881 or copy this link into your browser: more...
ITSM Metrics (KPIs and TCO) Expert - 5 Days ...l the service delivery and service support activities and processes to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the service support and service delivery processes.
The course covers the typical activities required to implement a measurement and more...
ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3 ...lp manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the incident and problem management processes and the service desk function.
For more information please call 1-877-313-8881 more...
From Summit Process Engineering
Organizational Change Managment for Executives ...cessful change effort?
Although it is crucial to develop processes, technology, and a work setting that enable the organization to meet its perform ance goals, it is impos sible to achieve or sustain a change initiative unless the organization accepts and adopts the changes. Resistance to change is one of the biggest obstacles to achieving desired performance. Effective change management more...
From Mt Xia Inc
Korn Shell Programming    ...ning and closing multiple files
Interacting with running processes
* Handling error signals
* Defining post-termination actions such as notification, cleanup
* Reinitializing or getting status
Accessing network servers
* Contacting a network server
* Exchanging data with a network server
CREATING " PRODUCTION QUALITY" SCRIPTS
Ensuring environmental control
* more...
From Meirc Training and Consulting
Evaluating and Managing Risks ' This program is designed for Managers, senior managers, directors, financial controllers, auditors and executives. This program is worth 25 NASBA CPE?S. Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements. Know more...
Management Skills and Techniques for Engineers ' This program is designed for Technical managers, supervisors and engineers who need to develop their managerial skills. This program is worth 25 NASBA CPE?s. Understand the management functions of planning, organizing, directing and controlling in a team-building manner. Run an effective work schedule that will increase the work groups? productivity. Learn how to coordinate, delegate, more...
Simplification of Work Processes and Procedures ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case more...
Total Quality Management TQM Toolbox for Continual Improvement ' This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. more...
Moving Ahead with Processes Mapping and Improvement ...d for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify more...
Simplification of Work Processes and Procedures ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case more...
Fast Closing Monthly and Year-end Accounts ' This program is designed for Accountants, finance managers, financial controllers, management accountants, general ledger accountants, accounts receivable and accounts payable accounts, senior accountantsand assistant accountants. Prerequisites: None. This program is worth 25 NASBA CPE?s. Appreciate the importance of fast closing on company-wide operations. Develop closing processes and more...
Competency-based Human Resources Management ' This program is designed for Managers, superintendents, supervisors and officers in the functions of human resources and/or training and development. The program is also very useful for line managers whose organization is currently, or about to start, using competencies as a framework for recruiting, selecting and training employees. This program is worth 25 NASBA CPE?s. Define competencies, more...
Nationalization Attracting and Retaining Nationals ' This program is designed for All those responsible for recruiting, selecting and/or confirming nationals. This program is worth 15 NASBA CPE?s. Determine the main sources for attracting and hiring nationals in the region. Define the recruitment and selection processes best used for selecting nationals. List the main criteria best used for assessing nationals. Design an induction more...
Competency-based Human Resources Management ' This program is designed for Managers, superintendents, supervisors and officers in the functions of human resources and/or training and development. The program is also very useful for line managers whose organization is currently, or about to start, using competencies as a framework for recruiting, selecting and training employees. This program is worth 25 NASBA CPE?s. Define competencies, more...
Interdepartmental Communication ' This program is designed for Managers, supervisors and all professionals who interact with other departments, teams or business units. This program is worth 15 NASBA CPE?s. Identify and understand the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and more...
Interdepartmental Communication ' This program is designed for Managers, supervisors and all professionals who interact with other departments, teams or business units. This program is worth 15 NASBA CPE?s. Identify and understand the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and more...
Competency-based Human Resources Management  This program is designed for Managers, superintendents, supervisors and officers in the functions of human resources and/or training and development. The program is also very useful for line managers whose organization is currently, or about to start, using competencies as a framework for recruiting, selecting and training employees. This program is worth 25 NASBA CPE s.Define competencies, their more...
Management Skills and Techniques for Engineers  This program is designed for Technical managers, supervisors and engineers who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Understand the management functions of planning, organizing, directing and controlling in a team-building manner.Run an effective work schedule that will increase the work groups productivity.Learn how to coordinate, delegate, and communicate more...
Evaluating and Managing Risks  This program is designed for Managers, senior managers, directors, financial controllers, auditors and executives. This program is worth 25 NASBA CPE S.Understand the key principles underpinning the effective management of risk.Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements.Know the process of more...
Coaching and Counseling for Peak Performance  This program is designed for Managers or supervisors whose responsibilities require coaching, counseling and/or mentoring others with the aim of reaching stretching targets. This program is worth 25 NASBA CPE s.Define coaching, counseling and mentoring and describe the differences between these three critical people management skills.Decide when to use coaching and/or counseling in work-related more...
Management Skills and Techniques for Engineers  This program is designed for Technical managers, supervisors and engineers who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Understand the management functions of planning, organizing, directing and controlling in a team-building manner.Run an effective work schedule that will increase the work groups productivity.Learn how to coordinate, delegate, and communicate more...
Re-Engineering your Organization A Road Map to Business Process Improvement  This program is designed for Personnel considering, participating in, or affected by a re-engineering project. This program is worth 25 NASBA CPE s.Understand the terminology and benefits of re-engineering.Distinguish between analysis from a functional view and a process view.Build an understanding of the approach and techniques to apply when processes need to be re-engineered.Maximize customer more...
Total Quality Management TQM Toolbox for Continual Improvement  This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE s.Understand the importance of quality models.Understand TQM philosophy.Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.Discuss other more...
Improving Productivity through Quality and Cost Control  This program is designed for Managers, supervisors and all those who, are responsible for, or indirectly involved in, a cost or profit center or a quality improvement function. This program is worth 25 NASBA CPE s.Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses.Identify and apply several cost more...
Simplification of Work Processes and Procedures  This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE s.Analyze the basic concepts and steps in work simplification.Practice the use of flow charts, office layout charts and work distribution charts.Simplify complicated procedures as part of a number of case studies.Analyze more...
Simplification of Work Processes and Procedures  This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE s.Analyze the basic concepts and steps in work simplification.Practice the use of flow charts, office layout charts and work distribution charts.Simplify complicated procedures as part of a number of case studies.Analyze more...
Competency Based Human Resources Management    Objectives:
By the end of the program, participants will be able to:
* Define competencies, their history and the important role they play in Human Resources and the organization.
* Analyze the main components of a competency, the differences between each and their relevance to HR processes.
* Learn where competencies come from and apply the main steps in designing competency more...
From Affinity IT Training, LLC
Microsoft NET Remoting Using Visual C 2005  ...ftware components to interact across
application domains, processes and machine boundaries.
This course covers many aspects of .NET remoting in-depth.
You will learn how the .NET remoting architecture provides a means of
establishing and working with secure, distributed enterprise level
applications. You will also build a solid foundation for the development
of remoting, and gain an more...
Microsoft NET Remoting Using Visual Basic 2005  ...ftware components to interact across
application domains, processes and machine boundaries.
This course covers many aspects of .NET remoting in-depth.
You will learn how the .NET remoting architecture provides a means of
establishing and working with secure, distributed enterprise level
applications. You will also build a solid foundation for the development
of remoting, and gain an more...
Microsoft Sharepoint 2007 for Developers  Microsoft SharePoint 2007 provides a huge range of functionality
including enterprise content management, automation of business
processes, and business intelligence and reporting.
Although SharePoint is rich in features and capabilities,
it involves common concepts and developer tasks that are universal
to every type of SharePoint project.
Audience: Individuals with a working understanding of more...
From India Facilitation Network
Mentoring Skills for Managers Upon completion of this workshop, you will be able to define the key concepts associated with Mentoring. You will:
Understand the basic processes behind mentoring
Understand why, what and how of mentoring
Practice the key behaviors of a mentor
Familiarize with a structured process of holding mentor meetings
Familiarize with tools and tips to make your JOURNEY comfortable
Create an action plan more...
From Asktenali.com
Soft Skills Training    ... and informal communication, understand the structure and processes of effective communication, list the barriers to communication, improve their listening skills, develop probing skills, explain the components of written business communication, appreciate the Transactional Analysis model and prepare an action plan to improve effectiveness of their communication.
Topics Covered:
Personality more...
From Asktenali.com
Developing Soft skills through Activities     ... and informal communication, understand the structure and processes of effective communication, list the barriers to communication, improve their listening skills, develop probing skills, explain the components of written business communication, appreciate the Transactional Analysis model and prepare an action plan to improve effectiveness of their communication.
Topics Covered:
Personality more...
Faculty Development Program    ... and informal communication, understand the structure and processes of effective communication, list the barriers to communication, plan smart lectures by identifying goals and key points, organize content for presentation and planning, design the presentation's introduction and conclusion to capture and keep the students' attention.
Faculty Development Program embraces an approach that more...
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