Instructor Led Product Training Classes in Malaysia
From JMC Consulting Sdn. Bhd.
Strategic Thinking Workshop




...rately measure the value of its current as well as future products and services to its customers. "Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of
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From Terra Firma Asia Sdn Bhd
CERTIFIED GLOBAL SUPPLY CHAIN BLACK BELT (CGSC BB)
...xperience in the traditional business functions (finance, production, marketing, sales, accounting, engineering, logistics), but want to add to their knowledge of how these functions work together within the company and across companies in the supply chain. Experienced managers and executives (even within logistics) - with or without a graduate business degree - should consider adding this
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From Kwerkus Six Sdn Bhd
Lessons in Innovation For Teams LIFT
...r team or organization come up with innovative solutions, products or services? What are the tools that your organization can use in a team setting to become more innovative?
In order to achieve all of these things, one of the most powerful tools available is design thinking. GE uses it and calls it CENCOR, Mayo uses it and calls it SPARC, Intel uses it and calls it SIfT. P&G has even set up a
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From ISQT Consultancy (M) Sdn Bhd
Basic Statistical Process Control (SPC)


...product quality and reduce production cost by applying statistical process control techniques.
Programme Objective
The objective of this course is to motivate you to use statistical tools to reduce variation and improve processes, increase your confidence in using statistical tools in decision making and familiarise you with the process for SPC implementation.
Programme Description
The
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From TACH Solution
Effective QA/QC Management
...ills
Improve quality understanding and concepts to drive productivity and performance
Promote Cost of Quality thinking in order to relate cost and quality measurement
Course will focus in developing advanced QA/QC methodlogy in an organization to improve on prevention system. This course will improve the understanding on Cost of Quality and developing a balance approach in
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From Belmah Strategies (Malaysia) Sdn. Bhd.
Voice of Customer training




The "Voice of customer" is a process used to capture the requirements/feedback from the customer (Internal or External) to provide the customers with the best in class service/product quality. This process is all about being pro active and constantly innovative to capture the changing requirements of the customers with time.
The Voice of customer is the term used to describe the stated and
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Quality Function Deployment training




Quality Function Deployment (QFD) is a powerful system to translate the Voice of Customer into product and service features. QFD encourages cross-functional teams to improve their internal communications and become intensely customer focused. This leads to reduced development time and increased customer satisfaction. QFD also supports Simultaneous Engineering and integrated product and service
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Process Flow Chart training




Process Flow Chart (PFC) is a method to allow people to understand the sequence of events that leads to the finished product or service. A PFC shows the inter-dependencies between events and allow members to visualize the individual activities of a process or service. A PFC can significantly reduce verbose explanatory notes with greater accuracy.
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Dynamic Control Plan training




... Plan methodology is to aid in the manufacture of quality products according to customer requirements. It does this by providing a structured approach for the design, selection and implementation of value-added control methods for the total system.
The course enables the delegates to:
- Realize the importance of the Dynamic Control Plan
- Understand the types of Control Plan
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From TACH Solution
Failure Mode and Effects Analysis

...nded to recognize and evaluate the potential failure of a product/process and its effect, identify actions, which could eliminate or reduce the chance of the potential failure occurring and document the process. It is complementary to the process of defining what a design or process must do to satisfy the customer. FMEA is also a proactive before-the-event way of eliminating and improve on
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