Instructor Led Product Quality Training Classes
From Technology Training, Inc.
Reliability for Product Quality


This course approaches reliability from a common-sense direction. The statistical methods are covered with reference to practical considerations.
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From ISQT Consultancy (M) Sdn Bhd
Basic Statistical Process Control (SPC)


...product quality and reduce production cost by applying statistical process control techniques.
Programme Objective
The objective of this course is to motivate you to use statistical tools to reduce variation and improve processes, increase your confidence in using statistical tools in decision making and familiarise you with the process for SPC implementation.
Programme Description
The
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From Pearlcatchers Ltd
Managing Service Quality - the key to improving the customer experienc


...r less widely deployed than corresponding tools to manage product quality. Customer Care programmes cannot compensate for ineffective service outcomes, and research shows that customers loyalty cannot be bought with discount schemes or compensation.
This event introduces participants to some powerful and effective techniques to put structure and method alongside the natural enthusiasm to
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From Belmah Strategies (Malaysia) Sdn. Bhd.
Voice of Customer training




The "Voice of customer" is a process used to capture the requirements/feedback from the customer (Internal or External) to provide the customers with the best in class service/product quality. This process is all about being pro active and constantly innovative to capture the changing requirements of the customers with time.
The Voice of customer is the term used to describe the stated and
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From Boston University Corporate Education Center
Project Quality Management
This course focuses on both the management of product quality and the management of the process quality for creating project deliverables. It provides exposure to the tools, techniques, and metrics used to ensure that sufficient product and process quality is achieved. It includes exercises which allow attendees to learn how to plan quality into a project and determine key metrics to manage
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From WebTekLabs Pvt Ltd
WebTekLabs Pvt Ltd - WCT Program



...em.
We are committed to reduce test cycle time, increase product quality resulting in higher customer satisfaction by offering standard and customized testing services globally for the mission critical applications, web applications and embedded & real-time application, which help our clients to gives the highest possible quality results and releasing the application confidently in shorter
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From Boston University Corporate Education Center
Project Quality Management
This course focuses on both the management of product quality and the management of the process quality for creating project deliverables. It provides exposure to the tools, techniques, and metrics used to ensure that sufficient product and process quality is achieved. It includes exercises which allow attendees to learn how to plan quality into a project, and determine key metrics to manage
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From Crossroads Consulting
Commitment to Excellence

Commitment to Excellence - This two-hour, award winning workshop will discuss how to create quality, how to find out what the customer wants and how to gain productivity through people. Attendees will receive the Principles of Service and an action plan to create excellence in work and life. The workshop will include a workbook for attendees and audience discussion and involvement.
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