Online Productive eLearning - Training Resources

Setting Performance Goals and Expectations ...Productive and motivated employees are those who clearly understand what is expected of them in terms of performance and behavior. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to the goals and methods to help you review performance goals regularly. It also includes  more...

Professional Bar Management ...of each particular job and the skills to lead a loyal and productive team. You will also learn ways to build customer relations and to promote sales for maximum profits. It is recommended that students also take the course "Bartending the Easy Way" for better understanding of the mechanics of bartending, the hub of the business. As a respected industry professional, Kellie Nicholson has  more...

Problem Solving Through Productive Thinking One of the greatest abilities of leaders - whether in management positions or on the front line - is the ability to see the root of problems and quickly enact effective solutions. This series will pass on some of the skills and tips that will help you to better identify problems, find their causes, and get their solutions under way.The student will have access to this course for 1 year. This  more...

Innovation in the Workplace ...ou to build your creativity and encourage it in others in productive ways that help your organization s bottom line. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Innovation in the Workplace Creativity can do more  more...

Coaching For Performance ...coaching programs. It helps them to prepare and carry out productive coaching sessions and adjust their coaching style to suit the person and the situation. This course can be completed as quickly as you care to. Student is given 90 day access. Coaching For Performance This course helps participants develop a structured approach to coaching. It helps them to recognize good coaching  more...

Accounting In An Hour ...rse for non-financial personnel that can help you be more productive and valuable to any organization.Just 60 minutes can put your career in passing gear! Now you can gain the accounting knowledge you?re missing by taking the fast-paced course that has been such a hit with employees at companies like Pitney Bowes, International Paper, Canon, Harrah?s Entertainment, and Cendant. In a matter of  more...

Leading Effective Meetings Course description -- Meetings, meetings, meetings. You cana t live with them and you cana t live without them. Make sure that the meetings you lead are organized, focused, and productive. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.  more...

Success over Stress "Stress is the psychological, physiological and behavioral response by an individual when they perceive a lack of equilibrium between the demands placed upon them and their ability to meet those demands, which, over a period of time, leads to ill-health." Stephen Palmer, "Occupational Stress".Contrary to popular belief, stress itself is never a good thing--it is always harmful. This course will  more...

The Role of Critical Thinking in Organizations In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...

Process Management Skills Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price.Likewise, efficiency is critical to the effectiveness of a manager and to the  more...

Leadership Development for Technical Professionals Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as  more...

Starting the Change Process Every story has a beginning, a middle, and an end. The majority of organizations consider change as a new beginning--a bright new day. But is that really the case? Ask your employees how they feel about change, and they'll often say, "It's unnecessary--we're doing just fine as we are." For them, change is the end of an era; an abrupt cessation of a comfortable way of life. It's your job to ensure  more...

Performance Reviews Appraisal interviews are the culmination of the ongoing performance appraisal process. The first part of this process begins with modeling an effective performance discussion. Then, when a manager actually knows what he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting. Appraisal meetings aren't always easy encounters, even when they  more...

Successfully Coaching Relationships Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of  more...

The Facilitator Role ... accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or autocratic groups. Identifying the skills, attitudes and emotions needed to facilitate groups will  more...

Managing Contingent Workers Contingent workers (on-call workers, independent contractors, workers provided by contract firms, and temporary help agency workers) are different than permanent employees in their expectations, roles, commitments and legal status. That means you need to manage them differently than you do full-time, core employees. This course will examine various aspects of successfully managing contingent  more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...

Working with Internal Customers Excellent customer service lies at the heart of any successful business. However, you should not overlook the importance of meeting the needs and expectations of your fellow employees, your internal customers. By helping other people within your organization, you enable it to succeed. Great internal customer service improves people's morale, productivity, and external customer service, and  more...

The Client-Consultant Relationship Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,  more...

Using Data as a Technical Professional Consultant As a technical professional, you may have relied on reports from subordinates or your own observations and research for information. While the information garnered in these ways is still useful, in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition,  more...

Effective Interfunctional Relationships ...ecting your turf may be instinctual, but it's also counterproductive. By not cooperating openly with other sections or departments, you not only interfere with their ability to accomplish their tasks, you undermine your own efforts as well. In this course you'll discover how you may be inadvertently sabotaging yourself when you let your territorial instincts guide your interactions. Once you  more...

Effective Relationships with Customers It's time to disregard that old deferential model of short-term customer relations you're using. Why not replace it with a selection of long-term relational skills that work for you in the marketplace? Take control by picking the best customers and developing equal, trusting partnerships with them. When you limit your investment in your customer relationships, you also limit your growth potential.  more...

Effective Relationships with Business Partners ...your partner. The more explicit the definitions, the more productive the alliance. Recent research indicates that the most successful business partnerships are built on openness, trust, and mutual goals. This course outlines the key elements that make up a good partnership and shows you how to combine and apply them to build an effective relationship with your business partners. The lessons  more...

The Process of Interpersonal Communication ...productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of a high proportion of the  more...

Perspectives on Conflict in the Workplace ...t is always a good thing --A certain level of conflict is productive, but too much is undesirable. This last view informs the rest of the course, which goes on to describe how a healthy and productive level of conflict can be encouraged in an organization, promoting a win-win philosophy that improves performance. Of course, conflict cannot always be contained at this productive level, and often  more...

Group Problem Solving and Decision Making ... in success. By skillfully overcoming problems and making productive decisions, you'll turn your group into a community of success. In this course, you'll learn the skills necessary to first set the stage for group problem solving and decision making by recognizing the components of an effective team. You'll explore valuable strategies for improving group effectiveness, strategies that will  more...

Communicating to Get Results When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various  more...

Problem Framing When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight  more...

Problem Solving Generating Alternatives ...g. This course is designed to equip you with numerous and productive alternative generation strategies that will enable you to draw from a pool of expanded options. By so doing, you'll better recognize and act on the best possible business choice. You'll explore ways to begin generating alternatives and get into the flow of enlarging your store of possible solutions. Using both rational and  more...

Stakeholder Interests and Cultural Diversity ...onsibility. Weighing these interests in the most fair and productive manner is an acquired art you can't afford to neglect.But that's not all. In an increasingly global network, project managers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business  more...

Effective Team-building Strategies For a team to succeed, its members must want to win. Specifically, each team member must place the team's goals ahead of his own goals so that the team may be victorious. Team motivation can come from a variety of sources, the most usual of which is the team leader. But what if your team leader doesn't have the necessary leadership skills? Or what if she does, but she applies them ineffectively?  more...

Team Leadership - Conducting Productive Team Meetings Team Leadership: Conducting Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings.  more...

Advanced Project Management - Building Productive Stakeholder Relationships ...Productive Stakeholder Relationships teaches learners how to classify stakeholders as primary, strategic, and operational sponsors and how to determine stakeholders' needs and expectations. It covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches questions to ask stakeholders to learn  more...

Total Productive Maintenance ... to reduce downtime and minimize maintenance costs. Total Productive Maintenance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to maximize the overall effectiveness of production equipment. This course examines how TPM emphasizes the importance of  more...

Managing Upward Relationships Managing upward relationships is the art of consciously improving collaboration with superiors so that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall  more...

Working with SAP R 3 v4 x ...rovides the education and training which will ensure most productive study of course 13181: 12749 SAP R/3 Fundamentals. T otal Learning Time 7 - 10 Hour(s) Course Contents Unit 1: Dialog Control and Processing Duration: 3 - 4 Hour(s) Logging On and Off. Starting with a Double Click. Logon. Client and Language. Initial Screen. Logoff. Password. Changing the Password.  more...

SAP R 3 v4 x FI Payments ...wing courses provide the education which will ensure most productive study of course 13180: 13181, Working with SAP R/3; 13176, SAP R/3 FI AR/AP: Organization, Master Records and Posting; 13177 SAP R/3 FI AR/AP: Account/Document Posting and Periodic Processing. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Payment Organization Duration: 2 - 3 Hour(s) House Bank  more...

SAP R 3 v4 x Invoice Verification ...provide the education and training which will ensure most productive study of course 13179: 12749 SAP R/3 Fundamentals, 13181 Working with SAP R/3 and courses 13176 and 13177: FI Accounts Payable/Receivable. T otal Learning Time 6 - 10 Hour(s) Course Contents Unit 1: Getting Started Duration: 1 - 2 Hour(s) The Invoice Verification Module. Module within R/3. Use of the  more...

SAP R 3 v4 x MM Inventory Management ...wing courses provide the education which will ensure most productive study of course 13178: 12749 SAP R/3 Fundamentals and course 13181 Working with SAP R/3. T otal Learning Time 4 - 8 Hour(s) Course Contents Unit 1: Basic Principles Duration: 1 - 2 Hour(s) Inventory Management. Purpose of Inventory Management. Cooperation between Departments. Goods Receipt for a Purchase  more...

SAP R 3 FI AR AP Account Document Posting and Periodic Processing ...wing courses provide the education which will ensure most productive study of course 13177: 12749 SAP R/3 Fundamentals and course 13181 Working with SAP R/3. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Working with Accounts and Documents Duration: 3 - 4 Hour(s) Balance Display. Starting the Program. Initial Balances Display Screen. Account Balance. Product  more...

PDM and SAP R 3 PDM Introduction ...ing courses provide the education which will ensure most productive study of course 13170: 12749, SAP R/3 Fundamentals and course 13181, Working with SAP R/3. The following courses are suitable for consolidating the material you have already covered: Course 12860 Project System, Overview Logistics and Cost Overview; 12287, PP The model of the production planning within SAP R/3. T otal  more...

SAP R 3 Supply Chain Management ...wing course provides the education which will ensure most productive study of course 13169: 13181; Working with SAP R/3. T otal Learning Time 3 - 6 Hour(s) Course Contents Unit 1: Concept and Objectives Duration: 1 - 2 Hour(s) What do we mean by Supply Chain Management? Logistics through the ages. Different views on the supply chain. What is new within about Supply  more...

SAP R 3 v4 x SD Order Processing ...provide the education and training which will ensure most productive study of course 13168: 13181, Working with SAP R/3; 11722, SAP R/3 SD Overview and Master Data and course 13135, SAP R/3 SD Sales and Shipment. T otal Learning Time 5 - 8 Hour(s) Course Contents Unit 1: Sales Order Processing Duration: 2 - 3 Hour(s) Order Entry. Typical Business Transaction. Document  more...

SAP R 3 System Management Advanced Administration CCMS ...wing courses provide the education which will ensure most productive study of course 13167: 12749 SAP R/3 Fundamentals; 13181 Working with SAP R/3 and course 13166 SAP R/3 System Management: System Administration. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: The Basis System for Advanced Users Duration: 3 - 4 Hour(s) Software Logistics. R/3 Data. Transport  more...

SAP R 3 System Management System Administration ...wing courses provide the education which will ensure most productive study of course 13166: 12749 SAP R/3 Fundamentals and course 13181 Working with SAP R/3. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Introduction to the R/3 Basis System Duration: 2 - 3 Hour(s) Architecture/System landscape. R/3 Client/Server Architecture. R/3 Information Layers. Central  more...

Sales Skills Developing a Winning Strategy ...Division. Patricia's sales district is one of Icon's most productive. She will ask you a series of questions about the different methods used to monitor current market conditions and consumer trends and about the factors you should consider when researching potential clients. Unit 3: Consult with Your Clients (0.5 - 1 hour) Correctly list the three steps of the  more...

SAP R 3 CO Activity Based Costing ...wing courses provide the education which will ensure most productive study of course 13171: Course 13181 Working with SAP R/3, Course 12280 Cost Center Accounting I, Course 12281 Cost Center Accounting I and Course 13060 Product Cost Accounting. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Introduction to Activity Based Costing Duration: 2 - 3 Hour(s) Tasks and  more...

SAP R 3 PDM Product Development ...wing courses provide the education which will ensure most productive study of course 13173: 12749, SAP R/3 Fundamentals and course 13181 Working with SAP R/3. The following courses are suitable for consolidating the material you have already covered: Course 12860 Project System, Overview Logistics and Costs, Course 12286 PP The model of the production planning with R/3. T otal Learning  more...

SAP R 3 MM Purchasing Organization and Master Data ...wing courses provide the education which will ensure most productive study of the course 13174: 12749 SAP R/3 Fundamentals and course 13181 Working with SAP R/3. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Basic Principles and Organization Unit 1: Basic Principles and Organization Duration: 2 - 3 Hour(s) Purchasing in MM. The Procurement Cycle. Purchasing  more...

SAP R 3 MM Purchasing Purchase Order Processing and Information System ...wing courses provide the education which will ensure most productive study of course 13175: 12749, SAP R/3 Fundamentals and course 13181, Working with SAP R/3. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Purchase Order Duration: 2 - 3 Hour(s) Purpose of the Purchase Order. Order Types. Manual Purchase Orders. Creating a Standard Purchase Order. Monitoring  more...

SAP R 3 FI AR AP Organization Master Records and Posting ...wing courses provide the education which will ensure most productive study of course 13176: 12749, Fundamentals and course 13181, Working with SAP R/3. T otal Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Organization Duration: 2 - 3 Hour(s) FI as a Module in the R/3 System. The Modular Structure of the R/3 System. The FI Module. The Integrated R/3 Environment.  more...

Self Development Improving Your Memory Self-Development: Improving Your Memory offers the student an overview of information required to understand and enhance his or her memory, as well as information about how to become organized. The program details how to overcome everyday forgetfulness, how to use mnemonic devices, and how to manage information. In addition, the program examines how lifestyle can affect the performance of the  more...

Time Management Overcoming Challenges ...gram also covers handling interruptions, keeping meetings productive, and organizing paperwork, identifying and overcoming personal time wasters. Learn To Identify guidelines for minimizing interruptions from visitors. Follow steps for making meetings more productive. Follow steps to distinguish important  more...

Advanced Project Management Series ...llowing courses: Advanced Project Management: Building Productive Stakeholder Relationships Advanced Project Management: Project Estimating Techniques Advanced Project Management: Managing Accelerated Projects Advanced Project Management: Setting Up a Project Office Advanced Project Management: Portfolio Management Advanced Project Management: Project Management Maturity To review  more...

SAP R 3 Variant Configuration Config Scenario ...provide the education and training which will ensure most productive study of this course: SAP R/3 3.0 Fundamentals (course 12749); Working with SAP R/3 (course 13033); SAP R/3 3.0: SD Order Processing (course 12286) and SAP R/3 PP Production Order Processing (course 12863). Deployment Options CD-ROM Multi-Learner, Network CD-ROM, CD-ROM Single-Learner, Learning Object Delivery, All In One,  more...

Advanced Interpersonal Communication Comm to Build a Positive Culture ...and determine ways to make the culture more efficient and productive. Unit 2: Cultural Networks (0.5 - 1 hour) Identify the factor that connects people in a culture. Identify advantages of using the cultural network to distribute information. Use the cultural network to your advantage. Identify  more...

Employee Performance Resolving Conflict ...flict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members. Learn To Examine many sources of conflict. Explore the harmful and beneficial sides of conflict. Use, identify, and  more...

Essentials of Management Maintaining a Productive Workplace ...Productive Workforce, students learn various ways to improve a job process, to provide support to help employees stay productive, to offer employees feedback, and to apply strategies for improving productivity. In addition, managers learn how to help employees overcome three main productivity problems encountered in the workplace. Learn To Ask six questions  more...

Advanced Project Mgmt Building Productive Stakeholder Relationships ...Productive Stakeholder Relationships teaches learners how to classify stakeholders as primary, strategic, and operational sponsors and how to determine stakeholders a a needs and expectations. It covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches questions to ask stakeholders to  more...

Team Leadership Conducting Productive Team Meetings ...Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings. Learn To Follow steps to develop  more...

Essentials of Management Series The Essentials of Management Series includes the following courses: Essentials of Management: Negotiating Skills Essentials of Management: Succeeding as a New Manager Essentials of Management: Creating a Positive Workplace Essentials of Management: Maintaining a Productive Workforce To review individual course descriptions, please return to the previous page and select the desired  more...

Team Leadership Series The Team Leadership Series includes the following courses: Team Leadership: Developing a High Performance Team Team Leadership: Conducting Productive Team Meetings Team Leadership: Promoting Your Team a a s Effectiveness To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

SAP R 3 Service Management Master Data ...rovides the education and training which will ensure most productive study of course: SAP R/3 3.0 Fundamentals (course 12749) and SAP R/3 3.0: Working with R/3 3.0 (course 12272). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English Total Learning Time 3 to 4 hours  more...

SAP R 3 Service Management Scenarios ...rovides the education and training which will ensure most productive study of course: SAP R/3 3.0 Fundamentals (course 12749) and Working with SAP R/3 (course 13033). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English Total Learning Time 3 to 4 hours 13478  more...

SAP R 3 CO Cost Center Acct Organization Basic Settings ...des the education and training which will ensure the most productive study of this course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 3 to 4 hours 13481 Objectives Unit 1: Organization 1.5 - 2 hours o The CO Module in the SAP R/3 System: - Overview  more...

SAP R 3 CO Cost Center Acct Master Data ...rovides the education and training which will ensure most productive study of course: 13181 Working with SAP R/3. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, UK English Total Learning Time 3 to 4 hours 13482 Objectives Unit 1: Cost Elements 1.5 - 2 hours o Creating and  more...

SAP R 3 CO Cost Center Acct Settings for Periodical Processing ...rovides the education and training which will ensure most productive study of course: 13181 Working with SAP R/3. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 3 to 4 hours 13483 Objectives Unit 1: Account Determination, Screen Variants 1.5 - 2 hours o  more...

SAP R 3 CO Cost Center Acct Periodical Allocation Reports ...rovides the education and training which will ensure most productive study of course: 13181 Working with SAP R/3. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, UK English Total Learning Time 3 to 4 hours 13484 Objectives Unit 1: Actual Postings 1.5 - 2 hours o  more...