Online Profession eLearning Training
 online course |
 instructor led class |
 learn at home |
 group study |
 self directed training |
 cd based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer based learning |
 discount pricing |
 online tutorial |
From Serebra Learning Corporation
Call Center Structures The Call Center Profession
This course describes the functions, structure and key players of a typical call center, and underscores the uniqueness of the profession. Agents who need an understanding of the fundamental structures and relationships in the call center profession.
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This course describes the functions, structure and key players of a typical call center, and underscores the uniqueness of the profession. Agents who need an understanding of the fundamental structures and relationships in the call center profession.
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Call Center Structures Customer Relationships
This course defines the long-term value of a customer and illustrates how CRM (Customer Relationship Management) principles are applied to recognize, prize and respond preferentially to high-value customers. Agents who need an understanding of the fundamental structures and relationships in the call center profession.
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This course defines the long-term value of a customer and illustrates how CRM (Customer Relationship Management) principles are applied to recognize, prize and respond preferentially to high-value customers. Agents who need an understanding of the fundamental structures and relationships in the call center profession.
more...
The Contact Center and Technical Support Agent
In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as
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In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as
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The Technical Professional as Internal Consultant
...e other changes. Today, companies are selecting technical professionals within the organization to accomplish similar results. This course is designed to provide technical professionals with the basic skills necessary to succeed as consultants. It provides an overview of the profession, identifies the consultant's role, and provides techniques for establishing effective relationships with
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...e other changes. Today, companies are selecting technical professionals within the organization to accomplish similar results. This course is designed to provide technical professionals with the basic skills necessary to succeed as consultants. It provides an overview of the profession, identifies the consultant's role, and provides techniques for establishing effective relationships with
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HDI Help Desk Analyst Help Desk Processes
This course provides an overview of the processes involved in a Support Center. It covers the key concepts related to managing processes including incident management, problem management, change management, knowledge management, quality management, security management, and business continuance management. This course also covers service metrics and service measures such as conducting and
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This course provides an overview of the processes involved in a Support Center. It covers the key concepts related to managing processes including incident management, problem management, change management, knowledge management, quality management, security management, and business continuance management. This course also covers service metrics and service measures such as conducting and
more...
HDI Help Desk Analyst Support Center Introduction
This course provides an introduction to Support Center services. The course also describes the phases in the evolution of the support industry and the trends that have influenced Support Center services. In addition, this course provides information about the responsibilities of Support Centers, HDAs, and customers. HDI's HDA test and training material is aimed at individuals who have studied the
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This course provides an introduction to Support Center services. The course also describes the phases in the evolution of the support industry and the trends that have influenced Support Center services. In addition, this course provides information about the responsibilities of Support Centers, HDAs, and customers. HDI's HDA test and training material is aimed at individuals who have studied the
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From Online Training Directory
The Beginning Teacher What Does it Mean
Helps to develop an understanding of teaching as a profession, and to assist one in the evaluation his/her motivation and ability to become part of this profession.
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Helps to develop an understanding of teaching as a profession, and to assist one in the evaluation his/her motivation and ability to become part of this profession.
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From 123-CBT Computer Based Training
Project Management Project Management Framework
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
Project Management Project Management Processes
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
Project Management Project Integration Management
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
Project Management Project Scope Management
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
Project Management Project Time Management
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
Project Management Project Cost Management
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
Project Management Project Quality Management
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
Project Management Human Resource Management
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
Project Management Project Communications Management
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
Project Management Project Risk Management
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
Project Management Project Procurement Management
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
...audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team.
Deployment:
Self-Study
Accreditation
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
HRCI
more...
From College for Career Practitioners
College for Career Practitioners
...he career counselling and career systems support delivery profession by distance education The College has students enrolled from many countries who have four study stream options:
Organisation Career Management;
Private Practice Creation and Development;
Case Management, i.e. Government funded employment programs; and
Life-Work Coaching of Third Age Clients.
Professional Development
more...
...he career counselling and career systems support delivery profession by distance education The College has students enrolled from many countries who have four study stream options:
Organisation Career Management;
Private Practice Creation and Development;
Case Management, i.e. Government funded employment programs; and
Life-Work Coaching of Third Age Clients.
Professional Development
more...
From JED New Media inc.
Math and Your Career
Learn the uses of trigonometry in everyday life. Practical, real-life situations show you the links between the math you learn in class and its applications in different trades and professions.
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Learn the uses of trigonometry in everyday life. Practical, real-life situations show you the links between the math you learn in class and its applications in different trades and professions.
more...
From Thwameva Technologies Pvt Ltd
Manual Testing Course
Manual Software testing
This course is meant for freshers who are out of college / people working in non IT jobs and desire to make software testing as their profession. The student must have good knowledge of computers and software applications. At the end of the course, the trainee will have a good understanding of software testing and will be able to do manual testing.
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Manual Software testing
This course is meant for freshers who are out of college / people working in non IT jobs and desire to make software testing as their profession. The student must have good knowledge of computers and software applications. At the end of the course, the trainee will have a good understanding of software testing and will be able to do manual testing.
more...
From Essential Connections
Strategies For Becoming The MVP In Your Profession
Have you ever wondered why some people seem so
successful and others seem to barely survive?
It's all in the mindset!
* They know that business is all about people
serving people...NOT people serving themselves.
* They understand the meaning of the statement,
"If it is to be, it is up to me".
* They manage their own behavior, focus on
adding value, and they think win/win.
It's all a
more...
Have you ever wondered why some people seem so
successful and others seem to barely survive?
It's all in the mindset!
* They know that business is all about people
serving people...NOT people serving themselves.
* They understand the meaning of the statement,
"If it is to be, it is up to me".
* They manage their own behavior, focus on
adding value, and they think win/win.
It's all a
more...
online course |
instructor led class |
learn at home |
group study |
self directed training |
cd based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer based learning |
discount pricing |
online tutorial |
