Instructor Led Professional Training Classes in Canada
From Last Minute Training
Business Analysis Essentials
We have designed an inclusive 3-day introduction to business analysis (BA) that will equip you with all the basic skills for performing effective analysis.
You will learn valuable approaches to determine the business problem, root cause identification, solution definition strategy, business case preparation, requirements gathering and documentation, quality management and developing
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Microsoft Office Visio Professional 2007 - Level 1
Diagrams and charts play a pivotal role in knowledge dissemination, making complex data easy to understand. Microsoft Office Visio Professional 2007 has a host of features that are instrumental in creating pictorial representations of information. In this course, you will learn the essentials of Visio.
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Microsoft Office Project 2007 Level 1
You need to gather information about the various tasks involved, resources required to accomplish the tasks, and the overall cost in order to plan a project. Microsoft Office Project Professional 2007 acts as a tool that assists you in managing your projects. In this course, you will create and modify a project plan.
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Project 2003 - Level 1
...ned for individuals who will use Microsoft Office Project Professional 2003 as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments.
This course is instructor-led, group-paced, classroom-delivery learning model with strucutred hands-on
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Whats New in Office 2007
The Office 2007 user interface has been completely redesigned to make features more accessible; new tools have been added to increase the professional look of your documents, worksheets and presentations. This course will introduce you to the components of the Office 2007 user interface as well as the new features in Word, Excel, PowerPoint and Outlook.
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Adobe Acrobat 8.0 - Level 2
In this course, you will use Adobe Acrobat 8. 0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and prepare PDFs for commercial printing.
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Lets get FOCUSED on Management Managing Results in the 21st Century
Do you want to develop your ability to manage and supervise others more effectively? Have you recently been promoted to a team leader, supervisor or a management position and have less than 1 year's experience? Are you a seasoned professional looking to enhance your ability to communicate more effectively and improve your overall performance and that of your team? Then this course is for you.
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Visio 2003 Professional Level 1
In this course, you'll learn fundamental skills while creating several types of diagrams using Microsoft Office Visio Professional. You will create a directional map, a block diagram, a basic and a cross-functional flowchart, an organization chart, and an office layout. You will learn shortcuts to enhance your productivity and use unique tools designed for each type of drawing. When you've
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Microsoft Office Visio Professional 2007: Level 2
In Microsoft Office Visio Professional 2007: Level 1, you used the various templates to design and manage workflows and flowcharts. This course will build upon the knowledge gained, and enable you to work with many advanced features, including using the drawing tools, creating and working with custom stencils and templates, and sharing your Visio drawings with other applications.
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Visio 2003 Professional Level 2
In this course, you will expand on the knowledge you gained in the Visio 2003 Professional: Level 1 course. You will work with many advanced features, including using the drawing tools, creating and working with custom stencils and templates, and sharing your Visio drawings with other applications.
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Adobe Dreamweaver CS3 - Level 3
You know to create professional looking web pages. Now, you may need to vary the content on the pages dynamically. In this course, you will use Adobe Dreamweaver CS3 to create and administer database-driven sites.
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Delivering Powerful Presentations - The Professional Advantage
Do you want to become a top sales performer and consistently outsell your competition? Are you in a management position and would like the ability to communicate more effectively with your peers and senior management? Are you a project manager, supervisor, or team leader, and need to present an overview of your next major assignment? If so, then this course may be for you. The learning objectives
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Business Etiquette Gaining That Extra Edge
...one of the most common sources of stress in a business or professional setting. If you have had some awkward moments where you aren t sure which fork to use or which side plate is yours, or if you ve ever had to make small talk with some VIP and been lost for words, you know just how agonizing such moments can be. However, what can be even more damaging to your career are those things you aren
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Flash Media Server 3 (3 days)
...d online. If you are comfortable with using the Flash CS3 Professional authoring environment and you have knowledge of basic programming concepts as well as basic knowledge in ActionScript3, then you are ready to take this course.
Flash Media Server 3: Application Development provides experienced Flash developers with the knowledge and hands-on practice they need to build and deliver Streaming
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Preparation for the PMP Certification Exam Up to Five Days
...e more individual study
* Pass the Project Management Professional certification examination
Students to this class also receive:
* Secrets of the PMP Exam e-book
* Access to our online Test Bank to take repeated quizzes and tests
This three-day, four-day, or five-day PMBOK aligned course prepares for the Project Management Professional certification examination and raises your
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Dreamweaver CS3: Website Development (NEW) - 3 Days

Website Development provides web designers with the knowledge and hands-on practice they need to build and manage professional websites using Dreamweaver CS3.
Audience:
This course is for people new to web design and development and want to use Dreamweaver CS3 to build intuitive, attractive and accessible websites.
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Negotiation Skills
The focus of this workshop is creating win, win, win sales scenarios in which your client, your company and you all walk away from the negotiation table feeling satisfied with the final outcome. Learn how to make negotiation easy, enjoyable and fun by attending this presentation! Anyone who is new to professional selling and looking for the tools, techniques and advantages that will get them off
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Public Speaking Presentation Survival School
A great presenter has two unique qualities, appropriate skills and personal confidence. This confidence comes from knowing what you want to say, and being comfortable with your communication skills. In this comprehensive two-day workshop, you will master the skills that will make you a better speaker and presenter.
It s like preparing every detail of a party. You are prepared, and it s going to be
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Microsoft Publisher Advanced Training in Ottawa
...professional looking publications and marketing material in house. Microsoft Publisher is a new software introduced by Microsoft that helps you create, personalize, and share a wide range of publications and marketing materials in-house. New and improved capabilities guide you through the process of creating and distributing in print, Web, and e-mail so you can build your brand, manage customer
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Dimensions of Effective Leadership
Are you looking to adopt a team concept in your organization where the individual strengths of each team member will be encouraged? Have you recently been promoted to a team leader, supervisor or management position within your organization? Are you a seasoned professional looking to enhance your leadership ability? If you've answered yes to any of these questions, then this workshop is for you.
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Asking for the Order
In this workshop we will discuss the reasons why many people struggle when it comes to asking their customers for the business and closing the sale. This session will educate you on the psychology and benefit of trial closes and how to use them in a sales presentation to help your prospects make a favourable decision.Anyone who is new to professional selling and looking for the tools, techniques
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Powerful Sales Presentations Theory
This course is intended for those wanting to learn a systematic approach to presenting that will simplify their presentations and make it easier to deliver their message in a professional, logical manner. Participants will learn techniques to improve their communication skills. Participants will explore Important facts about how people learn, retain information and make decisions.We will also
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Coping With Stress Home and Work
...alance and greater satisfaction in both your personal and professional lives? Are you feeling the pressure that today's fast paced, ever-changing environment is putting on you? This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or bad, it's a fact of
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Network 5 Days
...
This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems, who wish to increase their knowledge and understanding of networking concepts and skills to prepare for a career in network support or administration, or to prepare for the CompTIA Network+ certification, 2005 objectives (exam number N10-003). A
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Project 2003 -- Level 1
Welcome to Microsoft Project 2003: Level 1. This course is the first in a series of two courses designed for individuals who will use Microsoft Office Project Professional 2003 as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments.
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Preparing to become a BA Professional
...and plan to move from Junior to (Senior) Business Analyst Professional. The course is particularly addressed to the trainee who is considering acquiring the CBAP (Certified BA Professional) designation. You will learn what responsibilities and skills you will need to make the transition to BA Professional, as well as tips for carrying out the enhanced role. As well, this course will enable you
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Microsoft Powerpoint - Module 1 Basic (2 Days)
Location: Montreal Date: 2008-06-05
List Price: $290 Offered Price: $232.00
Seats Available: 2
This course is the first of two modules (levels) that we have to offer for Microsoft Powerpoint 2000/2002/2003; objectives:
* Create and edit a professional presentation
* and much more
For more information please call 1-877-313-8881 or copy this link into your browser:
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Visio 2003 Professional Level 1
... several types of diagrams using Microsoft Office Visio Professional. You will create a directional map, a block diagram, a basic and a cross-functional flowchart, an organization chart, and an office layout. As you create these drawings, you will learn techniques to drag and manipulate Visio master shapes, create connections between shapes, and apply styles to shapes, text, and pages. You
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Using Adobe Acrobat Connect Professional 6 - 2 Days
...ill learn how to create and host an Adobe Acrobat Connect Professional meeting, and will cover topics including scheduling meetings; displaying content in meetings; using audio and video during meetings; customizing the meeting room; interacting with participants; recording meetings; and creating and managing Adobe Connect Events. In addition to teaching methodology, the course focuses strongly
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MS 5058 - Deploying MS Office Professional Plus 2007
Location: Calgary Date: 2008-05-22
List Price: $990 Offered Price: $792.00
Seats Available: 2
This two-day instructor-led course provides students with the knowledge and skills that they need to effectively deploy Microsoft Office 2007. Specifically students learn how to prepare and plan for the Office 2007 deployment, how to build and customize the Office 2007 installation, and how to deploy
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Private 1-on-1 Training: Microsoft Word (Basic Level)
...d your current knowledge. You need your documents to look professional and save time doing it, in order to succeed in your job. Our private one on one training will target the areas you need help with and teach you what you need to know quickly and effectively.
For more information please call 1-877-313-8881 or copy this link into your browser:
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Planning for Succession
...nning, and study strategies for building value into their professional services firm.
Topics include:
* What will the market look like when you retire?
* Assessing the value of your practice: assets and goodwill
* Creating new value by expansion and/or diversification
* Debt payment and benefits of diversifying investments
* What's involved in selling a practice
* Selling to a partner or an
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Flash Media Server 3 (3 days)
Location: Toronto Date: 2008-04-28
List Price: $1495 Offered Price: $1046.00
Seats Available: 2
This course is for experienced ActionScript 3 programmers who want to deliver Streaming Media Applications with Flash Media Server 3. To gain the most from this class, you should:
* Be comfortable using the Flash CS3 Professional authoring environment
* Have knowledge of basic programming
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PowerPoint 2003 - Level 2
Location: Calgary Date: 2008-05-08
List Price: $325 Offered Price: $260.00
Seats Available: 2
You will use Microsoft Office PowerPoint 2003 features that draw, animate, and format presentations with professional-quality content such that they may be communicated to a wide variety of live, remote, and self-service audiences.
For more information please call 1-877-313-8881 or copy this link into
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ADOBE ACROBAT - ADVANCED
... Offered Price: $228.00
Seats Available: 2
As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe Acrobat 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and prepare
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ITIL Service Manager Fast Track Certification (6 Days)
... hands on, instructor led program is the highest level of professional IT Service Management certification available. The candidate who achieves this certification has demonstrated not only an in-depth knowledge of IT Service Management but also a practical application of that knowledge. The program spans 6 expanded days of lectures, student assessments, group activities and after hour reading
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Microsoft Word 2007 Level 2 (1 Day)
...lists.
* customize tables and charts.
* present a professional appearance to your documents by customizing formatting.
* customize styles for document elements.
* modify pictures in a document.
* create customized graphic elements.
* structure content using Quick Parts.
* control text flow.
* automate common tasks.
* automate document creation.
* perform
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Microsoft Word - Intermediate Level
... everywhere. Office Word helps information workers create professional-looking content more quickly than ever before. With a host of new tools, you can quickly construct documents from predefined parts and styles, as well as compose and publish blogs directly from within Word.
Our course is detailed as follow:
* Unit 1: Working with sections and columns
* Unit 2: Formatting tables
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Microsoft FrontPage 2003 Level 1 (2 days)
...ality to help you build better Web sites. It includes the professional design, authoring, data, and publishing tools needed to create dynamic and sophisticated Web sites.
The purpose of our course is to teach our participants how to:
* Create and publish a Web site using Microsoft FrontPage 2003
* Create and Edit web pages using a graphical interface
* Format a Web Page
*
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Microsoft Excel XP 2003 Level 3
Location: Vancouver Date: 2008-03-14
List Price: $199 Offered Price: $139.00
Seats Available: 2
Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the
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Microsoft Outlook 2003 Level 2 (1 Day)
Location: Vancouver Date: 2008-03-14
List Price: $199 Offered Price: $139.00
Seats Available: 2
Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the
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Microsoft Publisher Introduction Training
...professional looking publications and marketing material in house.
Microsoft Publisher helps you create, personalize, and share a wide range of publications and marketing materials in-house. New and improved capabilities guide you through the process of creating and distributing in print, Web, and e-mail so you can build your brand, manage customer lists, and track your marketing campaigns
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Time Mastery & Personal Effectiveness
Location: Ottawa Date: 2008-03-11
List Price: $349 Offered Price: $279.00
Seats Available: 2
Learning Objectives:
Develop your personal action plan for long term success.
Learn how to improve overall team performance.
Identify your time-management strengths and opportunities for improvement.
Learn how to develop a Can Do attitude.
Learn valuable goal-setting techniques.
Learn how to
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AutoCad Avanced Training (5 Days)

Location: Toronto Date: 2008-03-10
List Price: $1750 Offered Price: $1400.00
Seats Available: 1
Learn from hundreds of exercises specific advanced AutoCAD skills.
Who Should Take This Course: New AutoCAD users wanting to learn the fundamentals of mechanical drafting using AutoCAD
Course Outline:
Customize the Drawing Environment
Organize Drawings and Apply standards
Control the properties
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ADOBE ACROBAT - ADVANCED

Location: Ottawa Date: 2008-01-31
List Price: $285 Offered Price: $199.00
Seats Available: 2
As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe Acrobat 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF
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NLP Practitioner Certification Training
Location: Toronto Date: 2007-04-27
List Price: $3295 Offered Price: $2305.00
Seats Available: 6
3 Consecutive Weekends
April 27th, 2007 6:30pm to 10:00pm and April 28th & 29th, 2007 9:00am to 6:00pm
May 4th, 2007 6:30pm to 10:00pm and May 5th & May 6th,2007 9:00am to 6:00pm
May 11th,2007 6:30pm to 10:00pm and May 12th & May 13th, 2007 9:00am to 6:00pm
Here are the 4 main benefits of
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From MotivatedMinds, Inc
The Genius Inside Coaching Program
The Genius Inside Coaching Program
The Path to Your Natural Power
a This program helped me refine my a Inner Gamea which gave me clarity, focus and higher levels of confidence. Proper coordination of my talents allowed me to take some big leaps - I now have an incredible job where my strengths are highly valued and provides a passionate life that Ia m energized about every day."
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From The Wedding Decorators Inc
Wedding Decorating Floral Design Class
Want to start your own wedding decorating & floral design business? are you a bride wanting to DIY your wedding decor & flowers?
Learn How To:
Decorate a head table & cake table
Backdrop design
How to make the right colour choices for you or your clients
Centrepiece design
Archway draping
Ceremony pews
Potential business profits
Full floral demo including how to: make bridal bouquets,
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From On The Right Track Training & Consulting
Confrontation Skills

...ore holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence and composure!
If you are like most people when a situation requires you to say something, you either lash out in anger, or say the wrong thing. Do you ever walk away and say "I wish I had said ...."?
Those days are over.
Confrontation Skills can
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From Accent Pro
Accent Reduction / English Pronunciation Training




Serious candidates determined to minimize their accent and dramatically improve pronunciation skill while speaking English learn through intensive and highly tailored classes.
Such compact programs include:
Visuals on exactly how to pronounce North American or
Canadian English sounds.
Customized diagrams for you to take home of the face - mouth,
teeth, tongue, throat, lips, and so on are
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From Interthink Consulting Incorporated
PMP Exam Preparation Workshop

...ave heard that the examination for the Project Management Professional (PMP) certification is tough and you want to be the most prepared you can be. You have heard about the 'boot camp' or 'study cramming' approach that some organizations offer in their workshops but you are looking for a training experience with a more lasting impact. Our PMP Exam Preparation workshop provides participants
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From Live to Learn
Time Management





...driven workplace. Meeting the daily challenge of managing professional and personal responsibilities requires a learning strategy designed to meet individual needs.
The Time Mastery Profile is a unique tool that provides people with a complete, self-directed assessment of their current time management effectiveness.
Learners then use the built-in workbook as a framework to develop
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From Nexus Risk Management Inc.
Asset Liability Management Techniques and Practices for Insurance and Pension







...e on-site experience. The 5-day on-site program includes professional classroom training on Asset Liability Management Techniques and Practices with concurrent tracks for Insurance and Pension, a specialized Master Class in either Dynamic Hedging or Interest Rate Models and a Seminar designed to bring together industry leading risk professionals to discuss the latest ALM issues and potential
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From Zenergy PD Inc.
Creating Leadership Presence


...ractions. When you stop to think about it a great deal of professional life involves: (1) Communicating at a group level and (2) Understanding how to be successful and effective in groups.
These are two of the most important professional skills that we can develop. Along with any information you share with someone else there is a non-verbal element. This is often referred to as the
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From Affinity Consulting and Training Group
Building Bridges to Understanding: Discovering the Power of Diversity



...eek employees who have knowledge,
practical skills, and a professional commitment to work effectively with peers,subordinates, and supervisors. Shifting demographics have changed the face of business,and as a result, we must respond. Changes in employment practices require the rapid adjustment of employers and employees. Given the reality of individual uniqueness in the workplace, this workshop
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Adventures in Attitudes - A Guided Program for Achieving Personal and Professional Growth


Adventures in Attitudes is a program like no other. Delivered in ten half-day sessions, or as one continuous three and a half-day session, this is a strategic program designed to help people understand that how they perceive and respond to events is their choice.
This awareness is the first step in changing negative attitudes to positive ones, and in changing disengagement to engagement. Over
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From CDI College of Business Technology & Healthcare
Accounting and Payroll Administrator


...ucational and hands-on abilities to succeed as a business professional.
Strong accounting skills are a crucial component of a smooth-running business. Employment opportunities for accounting and payroll specialists are expected to rise in the coming years, with an increasing need for well-trained professionals.
Some career opportunities include:
Payroll Administrator
Accounts Payable Clerk
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Business Administration


...tion that will enable you to become an effective business professional.
The up-to-date curriculum and relevant case studies provide real-world instruction in the latest business techniques and practices. It emphasizes the development of critical-thinking, analytical and communication skills that allows you to solve problems and make sound business decisions.
You are encouraged to remain
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Executive Office Assistant


...you to develop confidence in your abilities as a Business professional.
Career Opportunities
The training provided in office skills, bookkeeping, communications, and computer applications - together with a professional and self-confident attitude - helps prepare graduates for a secretarial / office support career in an executive / business office.
CDI College campuses in Ontario:
Hamilton,
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Legal Administrative Assistant
...you to develop confidence in your abilities as a Business professional.
Career Opportunities
A career in the legal profession is both prestigious and rewarding. As a legal administrative assistant, the graduate can be the vital link between the lawyer and the client. This program - in conjunction with strong interpersonal and communication skills, and a professional and self-confident
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Police Foundations
...you to develop confidence in your abilities as a Business professional.
Career Opportunities
Career opportunities available to graduates of this program include:
Ontario Police Services
Other Police Services across the country
By-Law Enforcement
Private Security and Investigation firms
Campus Enforcement Agencies
Corporate Loss Prevention Departments
Conservation Officers/Park Wardens
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Personal Support Worker
...tional and hands-on abilities to succeed as a health care professional.
You will have the skills to effectively identify and quickly respond to the needs of clients in the following settings: long-term care facility, home health care agency, retirement home, hospice, and group home.
Some career opportunities include:
Personal Support Worker
Personal Care Attendant
Resident Care Aide
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Computer Business Applications Specialist

The focus of this program is to familiarize the student with the skills necessary to enter the work force as a trained user of the most popular computer software applications. The objective is for the student to develop practical skills in software applications for major office functions. Students will be provided with "hands-on" training on a computer. In addition, the student will be taught the
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Computer Programmer

...ands-on abilities to succeed as an information technology professional.
With an emphasis on database, desktop, distributed, and object-oriented programming, you will gain a competitive edge in the computer-driven workplace. You will have the skills and training to pursue a career maintaining and developing software solutions and applications.
Some career opportunities include:
Computer
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Help Desk Analyst

The Help Desk Analyst diploma program is designed for students wishing to embark on a career in the Information Technology industry. The objective is to obtain the knowledge and skills necessary to service computer systems and to support users of these systems.
Students will study the theory of computer systems and operating systems and then develop practical skills through hands-on training. In
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Network Administrator

... in network technology have created an increased need for professionals trained in the information technology field. You will gain essential technical instruction that enables you to perform tasks such as network design, installation, maintenance, and management as well as implementation and operation of computer systems.
Program highlights include: Windows NT, Windows 2000, Windows 98,
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Network and Internet Security Specialist

... in network technology have created an increased need for professionals trained in the information technology field. You will gain essential technical instruction that enables you to perform tasks such as network design, installation, maintenance, and management as well as implementation and operation of computer systems.
The content of this program is based on industry certification
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Programmer / Network Support Analyst

...u to develop confidence in your abilities as a Technology professional.
Career Opportunities
The Programmer / Network Support Analyst program focuses on preparing students to write and troubleshoot programming code. Students will also be able to maintain computers, and perform network installations, administration and essential network security for small to large-sized organizations.
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Programmer Analyst / Web Developer

...u to develop confidence in your abilities as a Technology professional.
Career Opportunities
The Programmer Analyst / Web Developer program focuses on preparing students to analyze business needs and design solutions; prepare, write, manage and troubleshoot Web Development and programming code; and maintain and update existing code for small or large-sized organizations. Graduates may
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Web Designer

...ands-on abilities to succeed as an information technology professional.
You will be prepared for employment in computer software development firms, information technology consulting firms, and information technology units throughout the private and public sectors. Self-employment is another option within this ever-evolving field.
Some career opportunities include:
Web Designer
Interactive
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From Canadian Centre for Professional Development
Sales Training Workshops


Customized Sales Training.
Any type of Training for your Sales force customized to meet your training needs, time frame and budget.
Contact us for further details at learn@xrunway.com
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From Zenergy PD Inc.
Opening Minds:Closing Deals

...people great communicators?
...how highly effective sales professionals think?
...why some people have greater success in achieving their business objectives?
At this workshop you will learn how to:
- Manage your emotional state to achieve maximum personal effectiveness
- Identify your clients decision-making strategies
- Adapt your communication style to fit tightly with your clients
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From Pentext Technical Communication
Robohelp Studio X5

RoboHelp X5 - Online or Onsite Training
This three-day course teaches you everything you need to know to create professional help systems for online help and web projects with RoboHelp. Learn the skills and knowledge to create effective help systems that are logically organized and allow your users to find solutions in a timely and efficient manner. Once you complete this course you will be able
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From A Better Perspective
Advanced Shadow Coaching Proficiencies Training



The School of Shadow Coaching training teaches seasoned Coaches how to go that one level deeper, be mindful of clients, their habits, effectiveness and skills to create tangible change by choice.
Come to understand -- and leverage what clients are now wanting from coaches and coaching.
Learn how to package what you already know -- or could learn -- into a client coaching program
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From Pentext Technical Communication
Camtasia studio 2.0 and 3.0




...e knowledge and hands-on exercises that will allow you to professionally record, edit, import and publish your software simulations or technical videos in multiple formats. Learn how to create full-motion software recordings with narration and screen highlights. Practice how to create and edit video clips, add interactivity, personalize video and zoom-n-pan screen information with callouts and
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From Zenergy PD Inc.
The Eureka Advantage

From the development of language to the use of tools all of the great human achievements have depended on the expression of human creativity. As the speed of change continues to increase, the need for creativity increases proportionally. Strategies that worked 10 years ago no longer generate the same result.
To deal with the rapid changes occurring in the market place, teams and
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Communicating For Better Business

If you are reading this you are probably one of those professionals who spends up to 80% of their time engaged in some sort of communication. Studies have show that an executives overall performance is strongly related to their competence as communicators. It is the secret to all great relationships, business and personal.
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