Instructor Led Professional Training in Canada - Training Resources

Visio Org Charts and Floor Plans In this course the user will learn to create professional-looking organization charts. They will learn how connectors work and use them to set up unique reporting structures. Benefits of importing and exporting from Excel will also be demonstrated.  more...

Adobe Flash CS4 Professional Advanced Movie Clips and Sound FRENCH Learn how to import audio files into your Flash movie, or stream them in at run-time on demand. Create buttons with multiple states & then use them to trigger sound events like start, stop, pause & rewind. We ll also dabble in ActionScript...  more...

Professional Uses of Social Networking 7 out of 10 Canadians are on Facebook visiting 20 times per month. Firms are mastering LinkedIn to manage their customer relationships. Online video consumption is at an all time high. Has your firm incorporated social media into its marketing plans?  more...

MS Visio Level 1 In this course, you'll learn fundamental skills while creating several types of diagrams using MS Visio Professional. You will create a directional map, a block diagram, a basic & a cross-functional flowchart, an organization chart, & an office layout.  more...

Adobe Illustrator Level 1 Intro - ctc Adobe Illustrator has been a dominant program in the design community for over a decade. Based on vector graphics Illustrator lets you create professional graphics for both print and the Internet.  more...

Securing Networks with Cisco Routers and SwitchesSNRS FRENCH This course is part of the curriculum path leading to the Cisco Certified Security Professional (CCSP) Certification. It is aimed at providing network specialists with the knowledge & skills needed to secure Cisco IOS router and switch networks.  more...

The Professional Supervisor Learning how to supervise new employees on a trial and error basis can lead to discouragement. This three-day workshop will help you teach participants how to overcome many of the problems a new supervisor may encounter.  more...

Securing Networks with Cisco Routers and SwitchesSNRS This course is part of the curriculum path leading to the Cisco Certified Security Professional (CCSP) Certification. It is aimed at providing network specialists with the knowledge & skills needed to secure Cisco IOS router and switch networks.  more...

CorelDRAW X4 Advanced Illustration Techniques Now that you have mastered the art of digital drawing, it s time to move on to advanced illustrations. We ll show you how to use shaping, special effects, advanced colour fills, brushes and patterns to create professional-quality digital artwork.  more...

Adobe After Effects CS4 Professional Part I - Eliquo You can use After Effects' tools to create dynamic designs for commercial video & motion picture or production to CD-ROM title development. This course will help you to understand the fundamental concepts & features to master the program.  more...

Adobe Premiere Pro CS4 Part II Cinematic Techniques - ELIQUO In this course, participants will learn how to effectively use the professional editing tools of Adobe Premiere Pro CS4. Students will learn how to use the customized interface and superb editing tools for producing broadcast quality movies used for DVD, multimedia and Web.  more...

Implementing and Supporting Microsoft Windows XP Professional - Nexient Install/ upgrade Windows XP Professional; Configure & manage hardware on a computer running Windows XP ; Troubleshoot the boot process & other system issues; Configure Windows XP Professional to operate on MS Windows networks; Configure & support TCP/ IP.  more...

Adobe Acrobat Professional - CTC This course will teach you from the basics to using Digital Security Certificates to securing Your Documents. Students wishing to learn to create interactive forms should consider Adobe LiveCycle designer for Acrobat version later than 6. 0  more...

An Overview of Aperture 2 - ELIQUO This one-day course introduces students to the basics of image management and Aperturea ™s powerful photo-editing, image-retouching, proofing, and publishing features. Students learn effective ways to display images for client review, apply metadata, update your online portfolio automatically, and much more. Real-world exercises feature professional photography from a variety of genres,  more...

Adobe Acrobat 90 Professional Acrobat Connect and Adobe Presenter 7 Topics will include creating your account, starting a meeting, inviting participants, chatting and sharing your screen. Taking and distributing meeting notes, allowing other users to present and attending as a participant will also be covered.  more...

Adobe After Effects CS4 Professional Advanced Effects You can use After Effects' tools to create dynamic designs for broadcast, the Web, CD-ROM & film. This course will help you master the concepts &features of the program. It includes many advanced features, including tips&tricks using the latest version.  more...

PowerPoint Beginner Accelerated Available in French and English Create and display professional and visually attractive electronic presentations. Learn to use the indispensable tools that Microsoft Office PowerPoint provides to simplify the tasks at all stages of your presentations.  more...

Certified Business Analysis Professional CBAP Preparation The Certified Business Analysis Professional (CBAP ™) designation is increasingly recognized as the benchmark for personnel in a business analysis role. If you are preparing for the examination you should attend our intense preparation course.  more...

Adobe Acrobat 90 Professional New 3-Day Learn the essentials of creating PDF files for a variety of applications; Focus on recognizing the final destination of your PDF file to manage settings appropriately for output. Acrobat Distiller settings, creating PDF files from other applications...  more...

*Visio 2003 Professional Introduction Learn how to: use various types of drawings available in Visio, drag shapes from stencils & edit them. Use Smart Features, create a directional map, locate any master stencil, create an organization chart manually, create a flow chart & use formatting...  more...

Adobe Acrobat 90 Professional Acrobat Prepress In this course, participants will learn the essentials of creating press-ready PDF files. Techniques will include using the Print Production Toolbar & ISO printing standards. Creating press-ready PDFs from their native applications will also be covered.  more...

2272 Implementing and Supporting Microsoft Windows XP Professional The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments.  more...

ISSO - Boot Camp - Informations Systems Security Officer The ISSO Boot camp provides 5 days of comprehensive, non-technical, entry-level professional training to achieve the fundamental knowledge necessary to facilitate & integrate requisite system-level security policies, processes, procedures & protocols.  more...

Adobe After Effects CS4 Professional Part I FRENCH - eliquo You can use After Effects' tools to create dynamic designs for commercial video & motion picture or production to CD-ROM title development. This course will help you to understand the fundamental concepts & features to master the program.  more...

Adobe Dreamweaver CS3 - Level 2 You have created basic web pages. You may now need to develop professional-looking websites. In this course, you will use the advanced features of Adobe ® Dreamweaver ® CS3 to design and develop professional-looking websites. Course Objective: You will develop professional-looking web pages using the Adobe ® Dreamweaver ® CS3 application.  more...

*Visio 2003 Professional Level 2 - presidio In this course, you will expand on the knowledge you gained in the Visio 2003 Professional: Level 1 course. You will work with many advanced features, including using the drawing tools, creating and working with custom stencils and templates, and sharing your Visio drawings with other applications.  more...

An Introduction to DVD Studio Pro 4 This three day, hands-on course delves into the world of DVD authoring with DVD Studio Pro 4. In this comprehensive course, students will learn everything they need to create a professional DVD title.  more...

Psychology of Leadership one day - theory In this workshop we will detail key factors that often determine abilities to achieve success in a leadership role. We'll also discuss the various types of leadership styles that we encounter in personal and professional life & much more.  more...

Microsoft PowerPoint 2003 Intermediate Available in French and English Explore PowerPoint's indispensable tools for creating professional & attractive presentations. Include animation effects, charts, & action buttons in your slides to contribute to your presentation's success. Navigate through your presentation like a pro!  more...

Adobe After Effects CS4 Professional Part II You can use After Effects' tools to create dynamic designs for broadcast, the Web, CD-ROM & film. This course will help you master the concepts &features of the program. It includes many advanced features, including tips&tricks using the latest version.  more...

Skills for the Administrative Assistant Understand the importance of professional presence on the job; learn how to self-manage to become more effective & efficient; Improve their communications skills, including listening, questioning, & being more assertive; Increase their effectiveness...  more...

Intensive Ten Day Sales Training Boot Camp In this intensive ten day program participants will learn about the foundational skills, qualities, behaviours and traits that will increase their ability to generate sales revenue and service their clients in a professional and profitable manner.  more...

Adobe Flash CS4 Part I New 3-Day Learn the essentials of the industry-standard web animation and application development tool Adobe Flash CS4 Professional. Topics will include drawing in Flash, importing graphics, use of the timeline, creating animation and creating symbols.  more...

Microsoft PowerPoint 2003 level 1 - inet PowerPoint allows you to create professional presentations that combine word processing, drawing, graphics & multimedia. This session will give those not familiar with PowerPoint the opportunity to become comfortable with many of its versatile features.  more...

Adobe Illustrator CS4 Fundamentals - 3 Days Whether you are a designer or a technical illustrator producing artwork for print publishing, an artist producing multimedia graphics, this course will teach you the tools you need to get professional quality results using Adobe Illustrator CS4.  more...

Adobe Premiere Pro CS4 Part II FRENCH Learn how to effectively use the professional editing tools of Adobe Premiere Pro CS4. Students will learn how to use the customized interface and superb editing tools for producing broadcast quality movies used for DVD, multimedia and Web.  more...

Adobe Flash CS4 Part II In this course, participants will further expand their knowledge of Adobe Flash CS4 Professional. Topics will include naming and targeting symbol instances, labling frames and an introduction to ActionScript.  more...

Adobe Acrobat 80 Level 1 - nexient This course is designed for anyone who will use a computer and Acrobat 8. 0 Standard/ Professional to work with PDF files.  more...

Implementing and Managing Windows Server 2008 Clustering This course is intended for IT professional technical specialists responsible for implementing and maintaining high availability solutions utilizing clustering technologies.  more...

Installing Configuring and Administering Microsoft Windows XP Professional This course is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer.  more...

Business Etiquette Gaining That Extra Edge - computer help This 1-day workshop will teach you: The elements of a good handshake, How to manage business cards, Professional telephone etiquette, Tips on remembering names, Ways to make a good first impression, The basics of dining etiquette and more.  more...

Whats New in Office 2007 - presidio The Office 2007 user interface has been completely redesigned to make features more accessible; new tools have been added to increase the professional look of your documents, worksheets and presentations. This course will introduce you to the components of the Office 2007 user interface as well as the new features in Word, Excel, PowerPoint and Outlook.  more...

Microsoft PowerPoint 2003 Beginner Available in French and English Create and display professional and at trac tive elec tronic presentations. Learn to use Microsoft Office PowerPoint tools to simplify tasks at all stages of your presentations.  more...

Microsoft Excel 2003 Advanced Available in French and English Automate repetitive tasks by creating macro-commands. Standardize & accelerate all the page set-up options for your reports. Include complex calculations, your company logo, your signature, or even a professional & attractive format into your worksheets  more...

CISSP - Exam Preparation Boot Camp The Certified Information Systems Security Professional (CISSP ) certification provides information security professionals with not only an objective measure of competence but also a globally recognized standard of achievement.  more...

Professional Business Writing Skills - computer help In this 2 day course you'll learn: Use the five C's of writing; Ensure their writing meets basic grammatical standards, including word agreement, sentence construction, proper spelling, & punctuation; Write business letters, reports, memos, & e-mails.  more...

Getting Results through Proper Assertiveness This course will guide you as you move to a proactive, responsible, professional way of interacting with others. You'll learn methods to help you identify an appropriately assertive style and strategies to prepare you use that style.  more...

Microsoft Visio 2003 Beginner Available in French and English Use all of the essential tools and rich features that Microsoft Visio offers to create various drawings and diagrams, including flowchart and organizational charts. Produce professional looking documents and work with them efficiently.  more...

Adobe Acrobat 8 - Introduction compuease In this 1 day course you will learn how to use Adobe Acrobat 8. 0 Professional to create, manage, and collaborate PDF documents.  more...

Microsoft Visio Professional 2007 Level 2 nexient This course is designed for individuals who have an understanding of the basic workflow and the concept of end-to-end flowcharting.  more...

Desktop Publishing with Adobe InDesign CS4 - level 1 Adobe InDesign is a powerful page layout application you can use to create professional looking newsletters, brochures & other publications. In this course, you'll learn techniques for working with InDesign efficiently to produce great looking documents.  more...

2272C Implementing and Supporting Microsoft Windows XP Professional The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments.  more...

Microsoft Visio - Level 1 - NEWERA You'll learn fundamental skills while creating several types of diagrams using Microsoft Office Visio Professional. You'll create a directional map, a block diagram, a basic & a cross-functional flowchart, an organization chart, and an office layout.  more...

Microsoft PowerPoint 2003 Accelerated Beginner Available in French and English Create and display professional and visually attractive electronic presentations. Learn to use the indispensable tools that Microsoft Office PowerPoint provides to simplify the tasks at all stages of your presentations.  more...

Word Intermediate Available in French and English Personalize formatting and use more advanced features of Word. Analyze the advantages of using styles in your documents, use and personalize them. Achieve professional looking documents. Create massmailling of letters, catalogues, labels and envelopes.  more...

PowerPoint Beginner Available in French and English Create & display professional & attractive electronic presentations. Learn to use PowerPoint tools to simplify tasks at all stages of your presentations. Use PowerPoint tools to work more efficiently, capture & maintain your audiences' attention.  more...

Programming with the Microsoft NET Framework Microsoft Visual C NET Intended for experienced, professional software developers including those employed by independent software vendors or those who work on corporate enterprise development teams. Most students will be Microsoft Visual C++ (or C++) and Java developers.  more...

Microsoft Visio Professional 2007 Level 2 - newera This course is designed for individuals who have an understanding of the basic workflow and the concept of end-to-end flowcharting.  more...

Deploying Microsoft Office Professional Plus 2007 - nexient The audience of this course consists of IT Professionals and technical decision makers with the skills to successfully plan, deploy, maintain, and troubleshoot desktop environments that support the Microsoft Office system.  more...

Adobe Dreamweaver CS3 Level 2 - on track You have created basic web pages. You may now need to develop professional-looking websites. In this course, you will use the advanced features of Adobe Dreamweaver CS3 to design and develop professional-looking websites.  more...

Excel 2007 Tips and Shortcuts Are you using the fastest methods to accomplish tasks in Excel 2007? Could you use some of Excel's advanced features to automate certain tasks? Would you like your spreadsheets to look more professional?  more...

Final Cut Pro 300 This 3-day course provides the most extensive & intuitive training on the professional techniques for editing/ finishing film & video. It's designed for Final Cut Pro users wanting to increase their skill level by learning advanced features & workflows.  more...

Visio 2003 Beginner Available in French and English synesis Use all of the essential tools and rich features that Microsoft Visio offers to create various drawings and diagrams, including flowchart and organizational charts. Produce professional looking documents and work with them efficiently.  more...

Excel 2000 - 2003 Advanced Available in French and English synesis Automate repetitive & mundane tasks by creating macro-commands. Standardize & accelerate all the page set-up options for your reports. Include complex calculations, your company logo, your signature, or even a professional & attractive format.  more...

Excel 2003 Tips Shortcuts- Elert & Associates Are you using the fastest methods to accomplish tasks in Excel 2007? Could you use some of Excel's advanced features to automate certain tasks? Would you like your spreadsheets to look more professional?  more...

Excel 2007 Formatting Spreadsheets- Elert & Associates ...Description: Do you want your worksheets to look more professional? Do you want to call special attention to certain areas of your spreadsheet? Attend this course if you want to: Format text using the Ribbon or Mini toolbar. Change the look of an entire workbook by applying a theme. Add borders and shading to cells. Change column width and row height. Adjust the  more...

Programming with the Microsoft NET Framework using Microsoft Visual Studio 2005- Nexient The target audience for this course is developers who already have professional programming experience in C, C++, earlier versions of Visual Basic .NET or Visual C#, Java, or another programming language, and who plan to use Visual Studio 2005 to develop enterprise business solutions.  more...

Final Cut Studio 101-WITZ This three day hands-on course offers professional techniques for Designers and Editors to learn how to take full control of Final Cut Studio to create professional motion graphics quickly and easily.  more...

Professional Image and Organization- Elite Training Systems In this workshop we will discuss the impact of physical appearance on your professional image. You will learn how to dress for success as it relates to your business environment.  more...

Implementing and Supporting Microsoft Windows XP Professional The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments.  more...

Supporting Users Running the Microsoft Windows XP Operating System This three-day instructor led course is to provide individuals who are new to Microsoft Windows XP with the knowledge and skills necessary to troubleshoot basic problems end users will face while running Microsoft Windows XP Professional.  more...

Certified Information Systems Security Professional CISSP This course will expand upon your knowledge by addressing the essential elements of the 10 domains that comprise a Common Body of Knowledge (CBK) for information systems security professionals.  more...

2-Day Customer Service Certification Program Our two-day program is an in-depth program ideal for supervisors and team leads who are ready to take the next steps in their professional development.  more...

PowerPoint Intermediate Available in French and English Futher explore PowerPoint's indispensable tools for creating professional & attractive presentations. Include animation effects, charts, & action buttons in your slides to undoubtedly contribute to your presentation's success.  more...

Microsoft Office Visio Professional 2007 Level 2 - presidio ...Professional 2007: Level 2 is the second course in the Microsoft Visio 2007 series. In Microsoft Office Visio Professional 2007: Level 1, you used the various templates to design and manage workflows and flowcharts. This course will build upon the knowledge gained, and enable you to work with many advanced features, including using the drawing tools, creating and working with custom  more...

Adobe Acrobat 8.0 - Level 2 In this course, you will use Adobe Acrobat 8. 0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and prepare PDFs for commercial printing.  more...

Microsoft Publisher 2007-On Track Microsoft Office Publisher makes it easy to create professional publications for print, the Web, and e-mail/ in-house use! Promote a consistent busines identity with 10 new Master Design Sets -- for great-looking, consistent newsletters, postcards, flyers, Web sites, e-mail announcements and more  more...

Adobe Dreamweaver CS3 - Level 3 You know to create professional looking web pages. Now, you may need to vary the content on the pages dynamically. In this course, you will use Adobe Dreamweaver CS3 to create and administer database-driven sites.  more...

PMP Exam Prep Courses This PMP training thoroughly covers: the 5 Process Groups 9 Knowledge Areas 44 Processes PMI's Code of Ethics and professional Conduct These topics are required for the PMP certification.  more...

Negotiation Skills for Project and Contract Managers 3 day course -nexient Negotiation is an invaluable skill for any project manager. Not only do you negotiate agreements with vendors and contractors, but you must effectively negotiate with stakeholders, customers and team members throughout the life of a project. This three-day, highly interactive experience covers the dynamics, processes and techniques of internal and external negotiation situations faced by project  more...

Project 2003 - Level 1 ...ned for individuals who will use Microsoft Office Project Professional 2003 as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments. This course is instructor-led, group-paced, classroom-delivery learning model with strucutred hands-on  more...

Microsoft Word 2007 Level 2 (1 Day)- On Track ...sts. * customize tables and charts. * present a professional appearance to your documents by customizing formatting. * customize styles for document elements. * modify pictures in a document. * create customized graphic elements. * structure content using Quick Parts. * control text flow. * automate common tasks. * automate document creation. *  more...

Microsoft Office Visio Professional 2007 Level 1 - Presidio This course is designed for persons who have an understanding of basic workflows and the concept of end-to-end flowcharting and would like to acquire skills and training with Microsoft Visio 2007.  more...

Visio 2003 Professional Level 1 ...eral types of diagrams using Microsoft Office Visio Professional. You will create a directional map, a block diagram, a basic and a cross-functional flowchart, an organization chart, and an office layout. As you create these drawings, you will learn techniques to drag and manipulate Visio master shapes, create connections between shapes, and apply styles to shapes, text, and pages. You  more...

Microsoft Office Project 2007 Level 1 You need to gather information about the various tasks involved, resources required to accomplish the tasks, and the overall cost in order to plan a project. Microsoft Office Project Professional 2007 acts as a tool that assists you in managing your projects. In this course, you will create and modify a project plan.  more...

PowerPoint 2003 - Level 2 You will use Microsoft Office PowerPoint 2003 features that draw, animate, and format presentations with professional-quality content such that they may be communicated to a wide variety of live, remote, and self-service audiences.  more...

Deploying Microsoft Office Professional Plus 2007 The audience of this course consists of IT Professionals and technical decision makers with the skills to successfully plan, deploy, maintain, and troubleshoot desktop environments that support the Microsoft Office system.  more...

Adobe Photoshop CS3 Fundamentals 3 days Ideal for photographers, graphic designers, and web designers, the professional standard delivers new features such as automatic layer alignment and blending that enable advanced compositing.  more...

Shake 200 5 day course This 5 day hands-on course helps attendees get a better understanding of the tool set, compositing process & power of Shake. Students will learn strong fundamentals to understand the process of professional compositing using this industry standard tool.  more...

Office 2003 Charting in Word and PowerPoint Do you want to add a chart to your Word document or PowerPoint presentation (without having to do it in Excel)? Do you want to make your documents and presentations look more professional?  more...

Visio 2007 Creating Data Diagrams with Visio Professional Do you need to create a diagram based on the information in an Excel worksheet, an Access database, or another data source? Do you want to make sure the diagram updates automatically when changes are made to the data file?  more...

Rapport and Relationship Building ...siness relationship. Gain insight into how top business professionals create rapport with ease to gain the confidence and trust of those that they meet. Discover the a Compliance Principlesa and the role that they play in decision making and professional selling. Explore techniques for avoiding disappointment and letting customers down. Participants will learn the importance of  more...

Negotiation Skills for Project and Contract Managers - nexient Course Synopsis Negotiation is an invaluable skill for any project manager. Not only do you negotiate agreements with vendors and contractors, but you must effectively negotiate with stakeholders, customers and team members throughout the life of a project. This three-day, highly interactive experience covers the dynamics, processes and techniques of internal and external negotiation situations  more...

Negotiation Skills for Project and Contract Managers Course Synopsis Negotiation is an invaluable skill for any project manager. Not only do you negotiate agreements with vendors and contractors, but you must effectively negotiate with stakeholders, customers and team members throughout the life of a project. This three-day, highly interactive experience covers the dynamics, processes and techniques of internal and external negotiation situations  more...

Implementing and Maintaining Instant Messaging Using Microsoft Office Communications Server 2007 ...ourse is intended for current real-time communications IT Professional and infrastructure specialists who want to learn how to implement Microsoft Office Communications Server 2007 Performance Objectives After completing this course students will be able to: Implement and deploy an instant messaging solution by using Office Communications Server 2007 Standard Edition. Implement  more...

Microsoft Visio Professional 2007 Level 1 - nexient Who should attend: This course is designed for persons who have an understanding of basic workflows and the concept of end-to-end flowcharting. Performance Objectives: Upon successful completion of this course, students will be able to: Explore the Visio 2007 interface. Create a route map. Enhance a basic diagram. Create process diagrams. Create an organization chart.  more...

The Complete Java Course for Professional Developers ...Professional Developers | | ID: JCompl | Course Length: 10 | Module 0: Overview Of J2ee | Java Platforms Characteristics of "enterprise" Computing J2EE Technologies Multi-tier Architectures Advantages of Multi-tier Architectures Container-based Approach J2EE Application Models | Module 1: The Websphere Server | Websphere Architecture Websphere JDBC Access  more...

Word 2003 Tools for Navigating Long Documents Do you create long documents such as reports or proposals? Do you want to improve the readability of these documents and make them look more professional?  more...

Word 2003 Formatting Long Documents Do you create long documents such as reports or proposals? Do you want to improve the readability of these documents and make them look more professional?  more...

Excel 2003 Formatting Spreadsheets Do you want your worksheets to look more professional? Do you want to call special attention to certain areas of your spreadsheet?  more...

Word 2007 Document Formatting Do you want to make your documents look more professional? Do you want to enhance the text within a document with font changes, borders, or shading? Do you want to create numbered or bulleted lists, or change the way text lines up on the page?  more...

Using Adobe Acrobat Connect Professional 7 - 2 Days Students learn how to create and host an Adobe Acrobat Connect Professional meeting, topics include scheduling meetings; displaying content in meetings; using audio and video during meetings; customizing the meeting room; interacting with participants...  more...

Word 2003 Document Formatting I Do you want to make your documents look more professional? Do you want to enhance the text within a document with font changes, borders, or shading? Do you want text to line up consistently in a specific position on the page? etc.  more...

Dreamweaver CS3 Website Development Dreamweaver CS3: Website Development provides web designers with the knowledge and hands-on practice they need to build and manage professional websites using Dreamweaver CS3.  more...

Word 2007 Formatting Long Documents Do you create long documents such as reports or proposals? Do you want to improve the readability of these documents and make them look more professional?  more...

Excel 2007 Formating Spreadsheets Do you want your worksheets to look more professional? Do you want to call special attention to certain areas of your spreadsheet?  more...

Adobe Acrobat 80 - Level 1 You may have used different applications to create documents and files for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe Acrobat 8. 0 to make your information more portable, accessible, and useful to meet the needs of your  more...

Strategic Business Planning for Sales Professional We will review the basics of strategic business planning and what considerations must be made for preparing the plan.  more...

Time Territory and Account Management You will learn how to prioritize your activities so that you accomplish the projects and tasks of greatest significance. We will discuss the value of your time and help you become more respectful every minute of your day. Distinguishing between revenue and non-revenue generating activities will become second nature. You will learn strategies for managing your geographic territory or  more...

Pre-Start Health and Safety Review ...ishmentsa was amended in October 2000, requiring that a professional engineera s report be prepared whenever a process or equipment addition or modification involves any of the following: flammable liquids, safeguarding devices, rack or stacking structures, risk of ignition or explosion, dust collectors, molten or melted material lifting devices, travelling cranes or automotive hoists.  more...

Communicating Confidently in Business ...professional communication skills to the top 10% of the world a and that is where you will find the most successful people in business and in life. Confident communicators are given more responsibility at work, are given promotions and raises more often, and become great business leaders. When you can communicate clearly and confidently, but still do it in a friendly, non-offensive way, you  more...

Interpersonal Skills for Todays Professional The biggest influence on job satisfaction is our relationship with others. Having the skills to interact positively with our co-workers and boss enables the development of effective working relationships and leads to productive business outcomes. This workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational  more...

Client Care Representative CCR Certified Training Program 2 Days ...agents must be fully trained to respond to customers in a professional manner and resolve their issues quickly. CCR is this essential training for Customer Service Reps. The Solution Using a variety of interactive learning sessions, participants learn effective communications skills, active listening and problem solving skills which is immediately transferable to daily work. Participants  more...

Planning for Succession ...nning, and study strategies for building value into their professional services firm. Topics include: * What will the market look like when you retire? * Assessing the value of your practice: assets and goodwill * Creating new value by expansion and/ or diversification * Debt payment and benefits of diversifying investments * What's involved in selling a practice * Selling to a  more...

Elite Customer Service Module 26 ...will increase their ability to service their clients in a professional, socially acceptable and business like manner. # You will learn why it is important to take personal ownership of customer concerns, situations and challenges and show people that you truly care through your actions and the attitude that you project. # We will discuss the significance of basic codes of conduct for elite  more...

Inside Selling Skills Module 27 In this session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional and profitable manner. You will learn how to properly greet incoming callers and walk-in customers in order to make a connection, build rapport, earn their confidence and trust. Suited for those who want to learn how  more...

Business Etiquette Gaining That Extra Edge ...one of the most common sources of stress in a business or professional setting. If you have had some awkward moments where you aren t sure which fork to use or which side plate is yours, or if you ve ever had to make small talk with some VIP and been lost for words, you know just how agonizing such moments can be. However, what can be even more damaging to your career are those things you  more...

Adobe Illustrator CS3 Fundamentals 3 days ...stry-standard drawing tools, flexible color controls, and professional type controls help you capture your ideas and experiment freely, while timesaving features such as easier-to-access options let you work quickly and intuitively. Improved performance and tight integration with other Adobe applications also help you produce extraordinary graphics for print, web and interactive, and mobile and  more...

Personality Patterns and Profiles Module 1 ...er. Who Should Attend: * Anyone who is new to professional selling and looking for the tools, techniques and advantages that will get them off to a faster start in their sales career. * Those who wish to better understand themselves and be able to leverage that knowledge in order to produce better results from their efforts. * Participants who wish to learn ideas and  more...

Business Analysis Essentials We have designed an inclusive 3-day introduction to business analysis (BA) that will equip you with all the basic skills for performing effective analysis. You will learn valuable approaches to determine the business problem, root cause identification, solution definition strategy, business case preparation, requirements gathering and documentation, quality management and developing  more...

Microsoft Office Visio Professional 2007 - Level 1 Diagrams and charts play a pivotal role in knowledge dissemination, making complex data easy to understand. Microsoft Office Visio Professional 2007 has a host of features that are instrumental in creating pictorial representations of information. In this course, you will learn the essentials of Visio.  more...

Lets get FOCUSED on Management Managing Results in the 21st Century Do you want to develop your ability to manage and supervise others more effectively? Have you recently been promoted to a team leader, supervisor or a management position and have less than 1 year's experience? Are you a seasoned professional looking to enhance your ability to communicate more effectively and improve your overall performance and that of your team? Then this course is for you.  more...

Visio 2003 Professional Level 1 In this course, you'll learn fundamental skills while creating several types of diagrams using Microsoft Office Visio Professional. You will create a directional map, a block diagram, a basic and a cross-functional flowchart, an organization chart, and an office layout. You will learn shortcuts to enhance your productivity and use unique tools designed for each type of drawing. When you've  more...

Microsoft Office Visio Professional 2007: Level 2 In Microsoft Office Visio Professional 2007: Level 1, you used the various templates to design and manage workflows and flowcharts. This course will build upon the knowledge gained, and enable you to work with many advanced features, including using the drawing tools, creating and working with custom stencils and templates, and sharing your Visio drawings with other applications.  more...

Delivering Powerful Presentations - The Professional Advantage Do you want to become a top sales performer and consistently outsell your competition? Are you in a management position and would like the ability to communicate more effectively with your peers and senior management? Are you a project manager, supervisor, or team leader, and need to present an overview of your next major assignment? If so, then this course may be for you. The learning objectives  more...

Flash Media Server 3 (3 days) ...d online. If you are comfortable with using the Flash CS3 Professional authoring environment and you have knowledge of basic programming concepts as well as basic knowledge in ActionScript3, then you are ready to take this course. Flash Media Server 3: Application Development provides experienced Flash developers with the knowledge and hands-on practice they need to build and deliver Streaming  more...

Preparation for the PMP Certification Exam Up to Five Days ...e more individual study * Pass the Project Management Professional certification examination Students to this class also receive: * Secrets of the PMP Exam e-book * Access to our online Test Bank to take repeated quizzes and tests This three-day, four-day, or five-day PMBOK aligned course prepares for the Project Management Professional certification examination and raises your  more...

Dreamweaver CS3: Website Development (NEW) - 3 Days Website Development provides web designers with the knowledge and hands-on practice they need to build and manage professional websites using Dreamweaver CS3. Audience: This course is for people new to web design and development and want to use Dreamweaver CS3 to build intuitive, attractive and accessible websites.  more...

Negotiation Skills The focus of this workshop is creating win, win, win sales scenarios in which your client, your company and you all walk away from the negotiation table feeling satisfied with the final outcome. Learn how to make negotiation easy, enjoyable and fun by attending this presentation! Anyone who is new to professional selling and looking for the tools, techniques and advantages that will get them off  more...

Public Speaking Presentation Survival School A great presenter has two unique qualities, appropriate skills and personal confidence. This confidence comes from knowing what you want to say, and being comfortable with your communication skills. In this comprehensive two-day workshop, you will master the skills that will make you a better speaker and presenter. It s like preparing every detail of a party. You are prepared, and it s going to be  more...

Microsoft Publisher Advanced Training in Ottawa ...professional looking publications and marketing material in house. Microsoft Publisher is a new software introduced by Microsoft that helps you create, personalize, and share a wide range of publications and marketing materials in-house. New and improved capabilities guide you through the process of creating and distributing in print, Web, and e-mail so you can build your brand, manage customer  more...

Dimensions of Effective Leadership Are you looking to adopt a team concept in your organization where the individual strengths of each team member will be encouraged? Have you recently been promoted to a team leader, supervisor or management position within your organization? Are you a seasoned professional looking to enhance your leadership ability? If you've answered yes to any of these questions, then this workshop is for you.  more...

Asking for the Order In this workshop we will discuss the reasons why many people struggle when it comes to asking their customers for the business and closing the sale. This session will educate you on the psychology and benefit of trial closes and how to use them in a sales presentation to help your prospects make a favourable decision.Anyone who is new to professional selling and looking for the tools, techniques  more...

Powerful Sales Presentations Theory This course is intended for those wanting to learn a systematic approach to presenting that will simplify their presentations and make it easier to deliver their message in a professional, logical manner. Participants will learn techniques to improve their communication skills. Participants will explore Important facts about how people learn, retain information and make decisions.We will also  more...

Coping With Stress Home and Work ...alance and greater satisfaction in both your personal and professional lives? Are you feeling the pressure that today's fast paced, ever-changing environment is putting on you? This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or bad, it's a fact of  more...

Network 5 Days ... This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems, who wish to increase their knowledge and understanding of networking concepts and skills to prepare for a career in network support or administration, or to prepare for the CompTIA Network+ certification, 2005 objectives (exam number N10-003). A  more...

Project 2003 -- Level 1 Welcome to Microsoft Project 2003: Level 1. This course is the first in a series of two courses designed for individuals who will use Microsoft Office Project Professional 2003 as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments.  more...

Preparing to become a BA Professional ...and plan to move from Junior to (Senior) Business Analyst Professional. The course is particularly addressed to the trainee who is considering acquiring the CBAP (Certified BA Professional) designation. You will learn what responsibilities and skills you will need to make the transition to BA Professional, as well as tips for carrying out the enhanced role. As well, this course will enable you  more...

Microsoft Powerpoint - Module 1 Basic (2 Days) Location: Montreal Date: 2008-06-05 List Price: $290 Offered Price: $232.00 Seats Available: 2 This course is the first of two modules (levels) that we have to offer for Microsoft Powerpoint 2000/2002/2003; objectives: * Create and edit a professional presentation * and much more For more information please call 1-877-313-8881 or copy this link into your browser:  more...

Using Adobe Acrobat Connect Professional 6 - 2 Days ...ill learn how to create and host an Adobe Acrobat Connect Professional meeting, and will cover topics including scheduling meetings; displaying content in meetings; using audio and video during meetings; customizing the meeting room; interacting with participants; recording meetings; and creating and managing Adobe Connect Events. In addition to teaching methodology, the course focuses strongly  more...

MS 5058 - Deploying MS Office Professional Plus 2007 Location: Calgary Date: 2008-05-22 List Price: $990 Offered Price: $792.00 Seats Available: 2 This two-day instructor-led course provides students with the knowledge and skills that they need to effectively deploy Microsoft Office 2007. Specifically students learn how to prepare and plan for the Office 2007 deployment, how to build and customize the Office 2007 installation, and how to deploy  more...

Private 1-on-1 Training: Microsoft Word (Basic Level) ...d your current knowledge. You need your documents to look professional and save time doing it, in order to succeed in your job. Our private one on one training will target the areas you need help with and teach you what you need to know quickly and effectively. For more information please call 1-877-313-8881 or copy this link into your browser:  more...

Flash Media Server 3 (3 days) Location: Toronto Date: 2008-04-28 List Price: $1495 Offered Price: $1046.00 Seats Available: 2 This course is for experienced ActionScript 3 programmers who want to deliver Streaming Media Applications with Flash Media Server 3. To gain the most from this class, you should: * Be comfortable using the Flash CS3 Professional authoring environment * Have knowledge of basic programming  more...

ADOBE ACROBAT - ADVANCED ... Offered Price: $228.00 Seats Available: 2 As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe Acrobat 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and prepare  more...

ITIL Service Manager Fast Track Certification (6 Days) ... hands on, instructor led program is the highest level of professional IT Service Management certification available. The candidate who achieves this certification has demonstrated not only an in-depth knowledge of IT Service Management but also a practical application of that knowledge. The program spans 6 expanded days of lectures, student assessments, group activities and after hour reading  more...

Microsoft Word - Intermediate Level ... everywhere. Office Word helps information workers create professional-looking content more quickly than ever before. With a host of new tools, you can quickly construct documents from predefined parts and styles, as well as compose and publish blogs directly from within Word. Our course is detailed as follow: * Unit 1: Working with sections and columns * Unit 2: Formatting tables  more...

Microsoft FrontPage 2003 Level 1 (2 days) ...ality to help you build better Web sites. It includes the professional design, authoring, data, and publishing tools needed to create dynamic and sophisticated Web sites. The purpose of our course is to teach our participants how to: * Create and publish a Web site using Microsoft FrontPage 2003 * Create and Edit web pages using a graphical interface * Format a Web Page *  more...

Microsoft Excel XP 2003 Level 3 Location: Vancouver Date: 2008-03-14 List Price: $199 Offered Price: $139.00 Seats Available: 2 Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the  more...

Microsoft Outlook 2003 Level 2 (1 Day) Location: Vancouver Date: 2008-03-14 List Price: $199 Offered Price: $139.00 Seats Available: 2 Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the  more...

Microsoft Publisher Introduction Training ...professional looking publications and marketing material in house. Microsoft Publisher helps you create, personalize, and share a wide range of publications and marketing materials in-house. New and improved capabilities guide you through the process of creating and distributing in print, Web, and e-mail so you can build your brand, manage customer lists, and track your marketing campaigns  more...

Time Mastery & Personal Effectiveness Location: Ottawa Date: 2008-03-11 List Price: $349 Offered Price: $279.00 Seats Available: 2 Learning Objectives: Develop your personal action plan for long term success. Learn how to improve overall team performance. Identify your time-management strengths and opportunities for improvement. Learn how to develop a Can Do attitude. Learn valuable goal-setting techniques. Learn how to  more...

AutoCad Avanced Training (5 Days) Location: Toronto Date: 2008-03-10 List Price: $1750 Offered Price: $1400.00 Seats Available: 1 Learn from hundreds of exercises specific advanced AutoCAD skills. Who Should Take This Course: New AutoCAD users wanting to learn the fundamentals of mechanical drafting using AutoCAD Course Outline: Customize the Drawing Environment Organize Drawings and Apply standards Control the properties  more...

ADOBE ACROBAT - ADVANCED Location: Ottawa Date: 2008-01-31 List Price: $285 Offered Price: $199.00 Seats Available: 2 As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe Acrobat 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF  more...

NLP Practitioner Certification Training Location: Toronto Date: 2007-04-27 List Price: $3295 Offered Price: $2305.00 Seats Available: 6 3 Consecutive Weekends April 27th, 2007 6:30pm to 10:00pm and April 28th & 29th, 2007 9:00am to 6:00pm May 4th, 2007 6:30pm to 10:00pm and May 5th & May 6th,2007 9:00am to 6:00pm May 11th,2007 6:30pm to 10:00pm and May 12th & May 13th, 2007 9:00am to 6:00pm Here are the 4 main benefits of  more...

The Genius Inside Coaching Program The Genius Inside Coaching Program The Path to Your Natural Power a This program helped me refine my a Inner Gamea which gave me clarity, focus and higher levels of confidence. Proper coordination of my talents allowed me to take some big leaps - I now have an incredible job where my strengths are highly valued and provides a passionate life that Ia m energized about every day."  more...

3 Day Home Staging Certification Training Course ...Professional Instructor and founder of Reveal Estate Home Staging, as he shares his knowledge, experience and enthusiasm for the home staging industry. The 3 day, 30 hour CSP program is the most advanced entry level training program in the staging industry. Unlike most staging training, Students actually stage a home currently on the market! More than 2000 students across North America  more...

Certified Home Staging Training ... Americaa ™s fastest growing network of home staging professionals provides opportunity to people who want to start a business with minimum capital investment. Join Jackson West, Certified Staging Professional Instructor and founder of Reveal Estate Home Staging, as he shares his knowledge and enthusiasm for home staging. The 30 hour program is the most advanced entry level training  more...