Instructor Led Professional Training in United Arab Emirates

Professional Manager - Certified By the end of the program, participants will be able to: Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behaviour and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.  more...

Supervisory Skills - Leadership and Management Comprehend the scope, nature and responsibility of the supervision/ management role and the demands this role places on them. Acquire an understanding of their role as leaders/ motivators, team builders and good communicators, and how these skills impact effective supervision. Practice professional techniques in providing positive discipline and feedback. Use different thinking skills and  more...

Certified Team Leader - Interpersonal Skills By the end of the program, participants will be able to: Promote trust and rapport by exploring team player style and how it responds to team values. Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement  more...

Effective Project Management By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Understand and apply project management skills and leadership techniques required by the project manager(s) / coordinator(s) in order to achieve the project scope. Develop an awareness of own personal strengths and weaknesses while managing projects.  more...

Managing for Sales Results - Sales Training By the end of the program, participants will be able to: Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to sales teams a a management. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals.  more...

Certified HR Manager - HR Management By the end of the program, participants will be able to: Define human resources and list its main functions and responsibilities. Align the HR function with organizational strategy. Introduce competency-based approaches to the main functions within an HR department. Assess the effectiveness of the human resources function through the use of an HR scorecard and relevant key performance  more...

Project Management Skills - Contracts and Projects By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while  more...

Business Etiquette and Protocol - Dubai By the end of the program, participants will be able to: Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the  more...

Certified Administration and Office Management Professional - Dubai Abu Dhabi By the end of the program, participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out  more...

Certified Purchasing Professional - Dubai By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Certified Contract Manager - Dubai By the end of the program, participants will be able to: Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and roles of the contract manager / administrator. Discuss ways of using lessons learned  more...

Interdepartmental Communication - Kuala Lumpur Dubai By the end of the program, participants will be able to: Identify and understand the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for  more...

Certified Quality Management Professional - Quality and Productivity Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.). Obtain enough knowledge about team dynamics to  more...

Managing Projects Using Microsoft Project - Contracts and Projects Practice the basic project management foundational skills by following the project life cycle in compliance with Project Management Institute (PMI) standards. Understand and apply project management tools and techniques to deliver the projects on time and within budget. Use Microsoft Project ® as a planning, tracking, and reporting tool. Identify the capabilities of Microsoft Project  more...

The Professional Executive Assistant - Administration and Secretarial Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/ external public in  more...

Advanced Presentation Skills - Communication Skills Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different personalities through rapport.  more...

Certified Master Trainer - Training and Development Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. Deliver a thirty-minute training session and exchange feedback related to their training session.  more...

Certified Sales Professional - Sales and Marketing By the end of the program, participants will be able to: Integrate consultative and value added selling into their professional practices. Understand the process and psychology of the sales cycle. Synchronize their selling cycle to the buying cycle of the customer. Manage the value of their customers.  more...

Preparation for Project Management Professional Certification - Project Management Get a jump start to prepare for the PMP exam. Understand how to manage a project in compliance with the Project Management Institute (PMI) standards. Understand the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities Recognize Project Management Book of Knowledge PMBOK and PMP exam  more...

Advanced Selling Strategies - Selling and Marketing Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term relationship and partnership with their customers. Use the research-based  more...

Certified Compensation and Benefits Professional - Human Resources Management Define and clearly understand the importance of compensation to the overall aims of human resources management. Examine and comment on the benefits of job evaluation and choose an appropriate system. Understand regional compensation practice. List the principle steps in designing a compensation survey and answer the question, why is job matching critical to the success of any compensation  more...

Certified Fixed Assets Professional - Finance and Accounting Learn up-to-date rules covering the managing and accounting for fixed assets. Gain knowledge of depreciation management techniques and how they affect their operations. Be able to correctly recognize and measure fixed assets. Report fixed assets accurately by adhering to internationally recognized conventions. Understand how to manage disposals, impairment, sales, and exchange of assets.  more...

Certified Job Evaluation Professional - Human Resources Management Master the basic principles of job evaluation. Understand and evaluate jobs using the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems.  more...

The Certified Interviewer - Human Resources Management Define the importance of interviewing as a method of selection. Learn the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of applicants. Use data collected from interviews in order to produce meaningful interview  more...

Certified Training Professional - Training and Development Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors. List the strategic, tactical and administrative competencies of the training professional. Use appropriate methods to conduct a Training Needs Analysis (TNA). Examine ways to select and coach  more...

Certified Sales Manager - Sales and Marketing By the end of the program, participants will be able to: Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively. Practice effective interpersonal skills. Manage the sales force with confidence and determination. Provide sales training for colleagues.  more...

Certified Maintenance Planner - Maintenance and Safety Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department. Learn how to effectively work with others. Develop  more...

Masterclass Microsoft Office Professional 2007 Developing Smart Work Skills - Information Technology Provide you with the expertise within the 2007 Microsoft Office suite of business productivity programs. Get up-to-date with the latest productivity tool using Excel, Word, and PowerPoint to enhance your work and add-value to the day to day operations. Learn how to create, format, modify, present, analyze, and collaborate data in Excel 2007. Learn how to create, format, organize, review, and  more...

Successful Skills for Office Managers - Administration and Secretarial Define and understand the role of the office manager/ senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary skills to gain recognition and sell their ideas. Apply essential techniques for handling subordinates.  more...

Certified Administration and Office Management Professional - Administration and Secretarial Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and  more...

Hospitality Events and Conferences Management - Public Relations Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare the estimated budget for the conference. Plan and organize different kinds of exhibitions.  more...

Certified Marketing Professional - Sales and Marketing Understand the marketing framework of a business organization. Focus on best practices, tools and models to implement an effective marketing and sales management system. Emphasize planning and executing advanced marketing strategies. Develop strategies, initiatives and programs to build and sustain a competitive market advantage.  more...

Certified Purchasing Professional - Materials Management Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Project Management Skills - Project Management By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while managing projects. Work with  more...

Supervisory Skills - Leadership and Management By the end of the program, participants will be able to: Comprehend the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Acquire an understanding of their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing  more...

Customer Relationship Management CRM Strategic Roadmap By the end of the program, participants will be able to: Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers. Determine the uses and objectives of a CRM system. Recognize best practices in implementing a CRM strategy. Use CRM for improving marketing, sales, customer service, and customer contact.  more...

The Professional Executive Assistant PA - Administration and Secretarial By the end of the program, participants will be able to: Practice advanced administration and secretarial techniques. Acquire modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills  more...

Preparation for Project Management Professional Certification - Project Management By the end of the program, participants will be able to: Get a jump start to prepare for the PMP exam. Manage a project in compliance with the Project Management Institute (PMI) standards. Know the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities. Recognize Project Management Book of  more...

Certified Administration and Office Management Professional - Administration and Secretarial By the end of the program, participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities  more...

Advanced Selling Strategies - Sales and Marketing By the end of the program, participants will be able to: Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term relationship and  more...

Motivating and Retaining Employees - Leadership and Management By the end of the program, participants will be able to: Define employee turnover and the methods used to calculate it. Conduct effective exit interviews and use them to reduce employee turnover. Clear the main myths surrounding motivation and define the main theories for motivating individuals and teams. Identify the main reasons behind demotivated individuals and learn the main methods used in  more...

Employee Relations Roles and Responsibilities - Human Resources Management By the end of the program, participants will be able to: Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better  more...

Maximizing Your Talent and Managing Performance - Leadership and Management By the end of the program, participants will be able to: Define the nature of great performance. Understand the role of intelligence and memory in high achievement. Rethink work and life principles. Realize the role of passion in performance. Perform greater with less stress through better focus. Know how to simply create better habits  more...

The Highly Productive and Effective Administrator - Administration and Secretarial By the end of the program, participants will be able to: Define and understand the role of productivity and effectiveness in the success of the 21st century administrator. Develop self-leadership capabilities which will enable professional advancement. Enhance their thinking skills to facilitate turning problems into opportunities. Build excellent relationship with people at all levels. Organize  more...

Certified Customer Service Professional - Customer Service By the end of the program, participants will be able to: Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Comprehend the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic  more...

Certified Professional Manager - Leadership and Management By the end of the program, participants will be able to: Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.  more...

The Effective Executive Trends and Strategies for the Future - Leadership and Management By the end of the program, participants will be able to: Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might influence the future of management. Sharpen their leadership skills through innovative thinking and executive training.  more...

Managing for Sales Results - Sales and Marketing By the end of the program, participants will be able to: Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to management of sales teams. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Effectively convert  more...

Professional Skills For Finance and Accounting - Finance and Accounting By the end of the program, participants will be able to: * Gain knowledge of essential skills to enhance their ability to run the Finance Department. * Manage finance functions in an organized and professional manner. * Understand the reporting requirements for the Finance Department. * Become skilled at important personal organization, staffing and time management. *  more...

How to Write Human Resources Policies and Procedures Assess and demonstrate the range of competencies required of a Human Resources professional. Apply planning techniques in the Human Resources function. Explain the purpose/ usefulness of Human Resources policies and procedures. Develop Human Resources policies and procedures.  more...

The Professional Executive Assistant PA Practice advanced administration and secretarial techniques. Acquire modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/ external public  more...

Professional Skills for Finance and Accounting Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management. Apply finance policies and procedures to add-value and communicate effectively with  more...

The Highly Productive and Effective Administrator Define and understand the role of productivity and effectiveness in the success of the 21st century administrator. Develop self-leadership capabilities which will enable professional advancement. Enhance their thinking skills to facilitate turning problems into opportunities. Build excellent relationships with people at all levels. Organize and plan for the best performance and utilization of  more...

Project Management Skills Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while managing projects. Work with the problems and constraints related to managing  more...

Supervisory Skills Comprehend the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Acquire an understanding of their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing positive discipline. Use different skills in interpersonal  more...

Employee Relations Roles and Responsibilities Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better recognition programs and welfare activities. Improve  more...

Certified Training Professional Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors. List the strategic, tactical and administrative competencies of the training professional. Use appropriate methods to conduct a Training Needs Analysis (TNA).Examine ways to select and coach internal  more...

Certified Administration and Office Management Professional Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude  more...

Hospitality Events and Conferences Management Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control and supervise the different scientific and social activities in the event or conference. Prepare the estimated budget for the conference. Plan and organize different kinds of exhibitions.  more...

Certified Quality Management Professional Discover the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Know the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.). Obtain enough knowledge about team dynamics to lead  more...

Certified Purchasing Professional Realize the important organizational role of the purchasing department. Use the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Preparation for Project Management Professional PMP Certification Get a jump start to help them prepare for the PMP exam. Manage a project in compliance with the Project Management Institute (PMI) standards. Know the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities. Recognize Project Management Book of Knowledge PMBOK and PMP exam Certification.  more...

Professional Selling Strategies Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Explain how to develop a long-term relationship and partnership with their customers.  more...

Certified Fixed Assets Professional Acquire up-to-date rules covering the managing and accounting for fixed assets. Gain knowledge of depreciation management techniques and how they affect their operations. Correctly recognize and measure fixed assets. Report fixed assets accurately by adhering to internationally recognized conventions. Properly account for disposals, impairment, sales, and exchange of assets.  more...

Fundamentals of Sales Management Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to management of sales teams. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Manage the buyer/ seller relationship and make an impact on sales  more...

Certified Job Evaluation Professional Master the basic principles of job evaluation. Explain the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems. Assess the job evaluation options available and make informed decisions on which job evaluation system to use and  more...

Certified Compensation and Benefits Professional Define and clearly understand the importance of compensation to the overall aims of Human Resources management. Design a comprehensive compensation system. Examine and comment on the benefits of job evaluation and choose an appropriate system. Assess and provide advice on regional compensation practice. List the principal steps in a compensation survey and answer the question, why is job  more...

Advanced Recruitment and Selection Skills ...professional recruitment campaign by using job profiles to attract the right quantity and quality of job candidates. Use the right measures and key performance indicators to evaluate the effectiveness of recruitment efforts. Explain the various methods for assessing candidates and validity and reliability of each. Improve fairness and objectivity by utilizing standards and best practices  more...

Certified Customer Service Professional Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Define the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and the  more...

Certified HR Professional Define Human Resources and list its main functions and responsibilities. Write an HR strategy while ensuring its alignment with the overall one. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart key performance indicators (KPIs) and indexes. Prepare for the management of a  more...

Certified Professional Manager Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.  more...

Certified Marketing Professional Understand the marketing framework of a business organization. Focus on best practices, tools and models to implement an effective marketing and sales management system. Emphasize planning and executing advanced marketing strategies. Develop strategies, initiatives and programs to build and sustain a competitive market advantage.  more...

Masterclass Microsoft Office Professional 2007 Developing Smart Work Skills Demonstrate expertise within the 2007 Microsoft Office® suite of business productivity programs. Word: apply styles and themes, add graphics and text effects, organize information with new Smart Art diagrams and charts, insert references, footnotes, indexes, and table of contents. Excel: create formulas, calculate values, analyze data, present information visually with graphics and charts,  more...

Certified Sales Professional Integrate consultative and value added selling into their professional practices. Understand the process and psychology of the sales cycle. Synchronize their selling cycle to the buying cycle of the customer. Manage the value of their customers.  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Hospitality Events and Conferences Management ' This program is designed for Managers, supervisors and officers involved in the planning or management of events and conferences. This program is worth 25 NASBA CPE?s. Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare  more...

Hospitality Events and Conferences Management ' This program is designed for Managers, supervisors and officers involved in the planning or management of events and conferences. This program is worth 25 NASBA CPE?s. Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare  more...

Certified Quality Management Professional ' This program is designed for Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improving of organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies  more...

Professional Skills for Finance and Accounting ' This program is designed for Financial managers, financial controllers, finance department heads, chief financial officers, accounting managers, senior finance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an  more...

Certified Financial Professional ...professionals, senior accountants, finance managers, accounting managers, chief accountants, banking professionals and corporate controllers. Prerequisites: None. Level : update. This program is worth 25 NASBA CPE?s. Upgrade their level of corporate financial management. Learn how to leverage their knowledge in financial management to deliver positive bottom line results. Perform cost  more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...

Certified Professional Manager ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to  more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...

Certified Professional Manager ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to  more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...

Certified Fixed Assets Professional ...professional, including; supervisors, account managers, purchasing and facility supervisors and coordinators, financial controllers, new employees handling fixed assets, internal auditors, maintenance assistants and managers, and operations managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Learn up-to-date rules covering the managing and accounting for fixed assets.Gain  more...

Cost Management Strategies for Business Decisions This program is designed for Financial managers/directors, accountants, financial assistants, budget accountants, analysts, budget and planning managers and coordinators, operations managers, facilities managers and any professional interested in cost control. Prerequisites: none. This program is worth 25 NASBA CPE s.Learn the importance of analyzing and managing costs.Understand Activity-Based  more...

Professional Certificate in Selection Interviewing ...dates to fill vacancies. The program is also designed for professionals working in recruitment agencies and executive search firms. This program is worth 25 NASBA CPE s.Define the importance of interviewing as a method of selection.Learn the main types of selection interviews and when and how to use each.Design an interview guide and use it in order to collect code-able data from  more...

Professional Certificate in Selection Interviewing Objectives: By the end of the program, participants will be able to: Define the importance of interviewing as a method of selection. Learn the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of applicants. Use data  more...

Essential Skills for Professional Financial Managers Objectives: By the end of the program, participants will be able to: Gain knowledge of essential skills to enhance our ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance  more...

Certified Purchasing Professional Objectives: By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Conduct accurate supplier analysis. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. Improve the efficiency of buying goods and  more...

Certified Fixed Assets Professional Objectives: By the end of the program, participants will be able to: Learn up-to-date rules covering the managing and accounting for fixed assets. Gain knowledge of depreciation management techniques and how they affect your operations. Be able to correctly recognize and measure fixed assets. Report fixed assets accurately by adhering to internationally recognized conventions. Understand how to  more...

Supervisory Skills: Level 2 Objectives: By the end of the program, participants will be able to: Plan and control work and contribute towards the attainment of company's objectives. Use effective communication techniques. Work in teams and resolve conflicts. Practice professional techniques in policy enforcement and corrective guidance. Use time in an effective way.  more...

Advanced Selling Strategies Objectives: By the end of the program, participants will be able to: Respond to customers' needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal. Gain awareness of the professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term  more...

Project Management Skills Objectives: By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses  more...

Advanced Procurement Professional Training in Geneva ...Professional Training Program ( APPM ) is an intensive 10 daysa ™ program and is designed for procurement and related executives who wish to broaden, sharpen and deepen their procurement management competencies. The APPM integrates the latest PROCUREMENT management concepts and practices to give participants a firm grounding in the advanced skills and knowledge required for a successful  more...

NLP Business Practitioner Training licensed by Richard Bandler ... that organizations empower their staff with personal and professional development to unleash their potential and further their know-how. Hiring staff is an expensive process and, more often than not, existing staff may just need a little support to XCEL. At mindXCEL Consultancy we offer; Personal and professional growth. Our methodology is NLPa - the technology of achievement. This 8-day  more...

Project Risk Management Workshop Course Objectives: - Understand risk management; including threats and opportunities. - Understand sensitivities and risk attitude (risk tolerance & threshold). - Understand that risk management is a continual process that take place over the entire project life span. - Learn how to apply techniques for identifying, analyzing, prioritizing, and responding to risks. - Learn how to ensure  more...

Risk Management Professional Exam Prep Course Objectives - Refresh your understanding of the PMBOK ® Guide - Understand the Practice Standard for Risk Management (PMI) - Learn tips and tricks to enhance the chance of success of achieving the PMI-RMP ® on the first try - Have fun while learning about Risk within PM and the Exam  more...

Intensive Coach Training ... career change, building an additionalrevenue stream as a professional coach, or learning to coach others inside your organization, this is one of the coaching worlda s most respected and intensive training experiences. The Intensive Coach Training Program is designed to give participants cutting-edge coaching skills, tools and resources to effectively coach others in any situation. The  more...