Online Professional Skills eLearning
Professional Skills Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From 123-CBT Computer Based Training
Professional Skills for Customer Service Agents
...le satisfying customers by mastering a few vital skills. "Professional Skills for Customer Service Agents" covers professional issues such as call-center ethics and call protocol; procedures and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to
more...
Professional Skills for Customer Service Agents
...le satisfying customers by mastering a few vital skills. "Professional Skills for Customer Service Agents" covers professional issues such as call-center ethics and call protocol; procedures and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to
more...
From Serebra Learning Corporation
Professional Skills for Customer Service Agents
...le satisfying customers by mastering a few vital skills. "Professional Skills for Customer Service Agents" covers professional issues such as call-center ethics and call protocol; procedures and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to
more...
...le satisfying customers by mastering a few vital skills. "Professional Skills for Customer Service Agents" covers professional issues such as call-center ethics and call protocol; procedures and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to
more...
From National Extension College
Soft Skills training
...soft skills courses that provide individuals with ongoing professional skills and development, just at the moment of need.
The soft skills can be accessed from the desktop, eliminating the need to attend off site training courses. Students can access as little or as much knowledge as they need to quickly resolve challenges and complete tasks.
Title include:
Stress Management
Time
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From PDHengineer. com-Decatur Professional Development, LLC
Marketing Your Professional Services
Overview
If you have ever thought about marketing your professional services but weren?t sure about how to get started or even whether it is a feasible idea, this course is for you. It will give you an understanding of why most businesses fail and how to develop a marketing strategy.
You will learn how to select the target market best suited for your situation, how to define the mix of
more...
Overview
If you have ever thought about marketing your professional services but weren?t sure about how to get started or even whether it is a feasible idea, this course is for you. It will give you an understanding of why most businesses fail and how to develop a marketing strategy.
You will learn how to select the target market best suited for your situation, how to define the mix of
more...
