Online Professionals eLearning

CLOUD COMPUTING FOR IT PROFESSIONALS CLOUD COMPUTING FOR IT PROFESSIONALS  more...

NEGOTIATIONS SKILLS FOR SALES PROFESSIONALS NEGOTIATIONS SKILLS FOR SALES PROFESSIONALS  more...

WRITING SKILLS FOR TECHNICAL PROFESSIONALS WRITING SKILLS FOR TECHNICAL PROFESSIONALS  more...

FINANCE ACCT ESSENTIALS FOR NON-FINANCIAL PROFESSIONALS FINANCE & ACCT. ESSENTIALS FOR NON-FINANCIAL PROFESSIONALS  more...

ADMINISTRATIVE PROFESSIONALS ADMINISTRATIVE PROFESSIONALS  more...

CLOUD COMPUTING FOR BUSINESS PROFESSIONALS CLOUD COMPUTING FOR BUSINESS PROFESSIONALS  more...

Administrative Professionals Common Administrative Support Tasks ...Professionals: Common Administrative Support Tasks When it comes to a typical day at the office for an administrative professional, each day's planned agenda can change on a whim. Whether it be unexpected meeting requests to juggle, a last-minute announcement the boss needs to communicate, or a sudden request from the boss that shifts priorities, the tasks performed in a typical day are  more...

Administrative Professionals Maximizing Your Relationship with Your Boss ...Professionals: Maximizing Your Relationship with Your Boss As a good administrative professional, you provide invaluable support to your boss and the business. This support is optimized when the working relationship between you and your boss is a true partnership. Within this partnership, your relationship must be managed and maintained according to the particular management style of your  more...

Administrative Professionals Interacting with Others ...Professionals: Interacting with Others Regardless of the industry you work in, the organization you work for, or the boss you have, as an administrative support professional, almost all of the tasks you perform on a daily basis require, in some way, interaction with others. Effectively interacting with others results in trust, improved morale, and respect between you and your colleagues,  more...

Administrative Professionals Putting Your Best Foot Forward ...Professionals: Putting Your Best Foot Forward As an administrative professional, there are many skills and competencies you must master, ranging from organizational skills to technical aptitude. In order to be truly successful, though, you must also master other essential skills like the ability to gain the trust, respect, and admiration of your boss and colleagues. You must also remain  more...

Human Resources Fundamentals HRCI PHR ...ed as the industry standard for evaluating human resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in various aspects of the organization and need to have a range of core skills and knowledge. Toward that end, this course will help you  more...

Strategic Management HRCI PHR ...ely recognized as the industry standard for evaluating HR professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As an HR professional, you are involved in developing the business strategy to achieve organizational goals. Toward that end, this course will help you prepare for the HRCI certification  more...

Employment Management HRCI PHR ...ed as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations  more...

Recruiting and Selecting Candidates HRCI PHR ...ed as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in the process of attracting and interviewing qualified job candidates for your organization. Toward that end, this course will help you  more...

Offers Contracts and Exit from the Organization HRCI PHR ...sional in Human Resources (PHR) Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored.The Human  more...

Developing Human Resources HRCI PHR Developing Human Resources (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for  more...

Employment Relations HRCI PHR ...ed as the industry standard for evaluating Human Resource professionals' competencies. The Professional in Human Resources (PHR) certification shows that the holder has demonstrated mastery of the HR body of knowledge.As a human resources professional, you are responsible for helping to ensure that your company's employee relations are positive and that they comply with required regulations and  more...

Sexual Harassment at Work HRCI PHR ...ed as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations  more...

Unionized Workplaces HRCI PHR ...ed as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are in line with work rules of union environments, and that  more...

Health and Safety in the Workplace HRCI PHR ...ed as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company meets particular standards and requirements for safety and health, most notably those  more...

HR s Strategic Role in the Organization HRCI SPHR ...eople and processes with an ever-changing environment. HR professionals need to be able to anticipate, plan, and carry out change, using the tools at hand. Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully achieve its goals. This course describes how to guide and lead the change  more...

Management of the HR Process HRCI SPHR ...rganizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose the organization and how to plan in HR. It describes how to measure and evaluate  more...

Strategic Approaches to Human Resource Development HRCI SPHR ... seen as an integral part of HRD. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Strategic Management functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management  more...

Strategic Approaches to Total Rewards HRCI SPHR Strategic Approaches to Total Rewards (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) One of the largest expenditures for organizations is often employee salaries and benefits. Developing an integrated compensation and benefits program that aligns with strategic goals is essential for HR today. This course examines how  more...

Strategic Approaches to Labor Relations HRCI SPHR ...R) Senior Professional in Human Resources (SPHR) HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between  more...

Strategic Approaches to Risk Management HRCI SPHR ...tial for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior  more...

Planning Project Human Resources ...ust select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. While selecting the right team to do the work is critical to project success, it doesn't stop there. Good project managers know how to  more...

Project Management Overview ... fundamental source of information for project management professionals: the Project Management Institute (PMI ) and A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by PMI . The course will identify key project management concepts and terms, explore the PMBOK Guide, and the project management Knowledge Areas. This course provides a foundational  more...

Planning Business Analysis Communication Monitoring ...reg; (BABOK® 2.0 Aligned) Most business analyst professionals recognize the importance of identifying and performing business analysis activities in order to successfully deliver requirements and meet project goals. But what about planning and managing how these business analysis activities are actually performed? A proposed structure and schedule for communications, a requirements  more...

Transitioning from Technical Professional to Management ... is a career change requiring a shift in focus. Technical professionals are largely self-directed, whereas managers work through other people. These and other role differences require that technical professionals who are transitioning into management prepare effectively for the change in career. This course outlines steps a technical professional can take to make the transition into management  more...

Managing Technical Professionals ...Professionals Managing a team of technical professionals presents some unique challenges for even the most talented manager. Whether you have a technical background or not, you'll need to apply organizational, motivational, and leadership skills to address those challenges successfully. You'll also need to build a foundation of mutual respect and trust. In this course, you'll learn about  more...

Introduction to Industrial Hygiene ...y, or a nuclear power plant. Since ancient times, medical professionals, social activists, and philosophers have observed and written about the various dangers associated with the work people do. In modern times, governments and industry professionals have stepped up and taken responsibility for creating legislation that protects workers from various types of hazards. The field of study that  more...

Sales Communications Essentials ...ccessfully send your sales message. Think about it: sales professionals act as counselors by helping customers bring clarity to their wants and needs; act as persuaders, impressing customers with the value of offerings to fulfill their wants and needs; act as negotiators, helping to create mutually profitable transactions for all involved. In other words, sales professionals are also  more...

Introduction to Adobe Flash CS4 Professional ...timedia development tools on the market, providing design professionals with the ability to create engaging experiences, ranging from instructional media and games to entire web sites. Flash Professional CS4 includes an updated interface that is consistent with the user-interface (UI) design of other Adobe Creative Suite products such as Adobe Photoshop. This course demonstrates how to get  more...

Cash Flow Mgmt Essentials for Non-financial Professionals ...Professionals Cash flow management involves monitoring, analyzing, and adjusting your business's cash flows to maintain a steady flow of cash available for your activities when needed. Sustaining working capital while managing the flow of cash is often a challenge with many businesses. Sale of goods and services results in cash coming in, while paying bills, taxes, dividends, and the  more...

The Time Value of Money Investment Decisions for Non-financial Professionals ...e Value of Money & Investment Decisions for Non-financial Professionals The notion of Time Value of Money is at the foundation of many financial decisions and activities in an organization. Regardless of your functional or departmental role, you may be required to choose between investment options in assets, plants and equipments, new businesses, advertising campaigns, employee training,  more...

The Essentials of Budgeting for Non-financial Professionals ...Professionals Professionals and functional managers in every department deal with budgets one way or another for providing targets and direction in their day-to-day decision making and control activities. The budget is a formal expression of the plans, goals, and objectives of an organization and familiarity with the essentials of the budget is expected at every level within that  more...

Financial Statements for Non-fiinancial Professionals ...Professionals Financial statements, including the Income Statement, the Cash Flow Statement, and the Balance Sheet, work as a dashboard of the financial performance of an organization. Knowing how these financial statements are created, and how they reflect the performance of the organization, helps non-financial professionals better understand how their own functional areas can affect  more...

Analyzing Financial Statements for Non-financial Professionals ...Professionals Financial statements of an organization often conceal more than they reveal. Being able to analyze them and extract meaningful information is an essential skill that financial as well as non-financial professionals should have. Ratio analysis can be used to determine relationships between two elements of the same financial statement or between one element of one financial  more...

Principles of Acct Finance for Non-financial Professionals ...Professionals Finance and accounting are at the heart of every business. These functions deal with recording, summarizing, and analyzing financial information across all departments for decision making, directing, and controlling their resources and activities. Every activity or non-activity in an organization has financial implications and financial acumen is expected at every  more...

Essential Skills for Admin Support Professionals--Simulation ...Professionals--Simulation The role of the administrative support professional today reaches far beyond the dated cliche of the secretary answering phones and filing documents. Effective administrative support professionals require an extensive array of skills, including communication, organizational, managerial, problem-solving, and conflict-resolution skills. Without such skills, the  more...

Fundamentals of Purchasing Vendor Management ...partmental levels so that it also includes non-purchasing professionals. Regardless of their specific roles, many managers and team leaders have purchasing and vendor management responsibilities. These individuals must understand the purchasing process and have a general knowledge of common purchasing considerations and strategies and their impact on purchasing activities at the departmental  more...

Marketing Essentials Product and Price Marketing Essentials: Product and Price How do you know what kind of products and services you should be marketing? How do you develop successful products and services? How do you promote and sell them? In today's highly competitive marketplace, these considerations are more important than ever. This course focuses on the answers to these questions and provides key insight into the  more...

Creating a Standard Image to Deploy Windows 7 ...t to deploy Windows 7 using images. These tools enable IT professionals to create Windows images and answer files and to apply and service the images. This course demonstrates how to create a standard image using SIM, to then apply the image to the client machines using Windows PE and ImageX, and finally to service it using DISM. This course is one of a series in the SkillSoft learning path  more...

Administrative Professionals Representing Your Boss ...Professionals: Representing Your Boss As an administrative support professional, every interaction you have with others leaves an impression of not only yourself but of your boss. The ability to represent your boss in a positive and professional light is essential to both your own and your boss's success. This course covers the skills you need to be successful as an administrative  more...

Deterring Electronic Intrusions ...ccess to an environment forms the backbone of IT security professionals' jobs. IT security specialists deal with methods to secure network access, both internally and externally. This course examines firewall, intrusion detection system (IDS), and honeypot detection techniques, as well as evasion techniques that can be used by an ethical hacker to determine whether a network is secure from  more...

Managing New Managers ...aders requires a continuous commitment by managers and HR professionals to prepare new managers to grow into leadership roles. New managers must be properly oriented and trained when moving to their new positions. But training is an ongoing process, and mentoring is one key strategy for turning these new managers into leaders who'll help keep the organization prosperous into the future. This  more...

MS Windows 7 First Look for IT Professionals ...Professionals Microsoft Windows 7 is the latest evolution in the Windows workstation product line of operating systems. Windows 7 builds on the accomplishments of Windows Vista and adds enhancements to create an increasingly easy environment to manage. This course looks at the SKUs of Windows 7 that will be available and discusses what is appropriate depending on environmental needs. This  more...

Introduction to the Features of Flash CS3 ...content development toolsets on the market, providing web professionals with the ability to create interactive experiences, ranging from web sites to instructional media and games. Flash Professional CS3 includes an updated interface that is consistent with the user-interface (UI) design of other Creative Suite products such as Adobe Photoshop. This course demonstrates how to get started in  more...

Writing for Technical Professionals Preparation Planning ...Professionals: Preparation & Planning Being technically knowledgeable is a good start for anyone wishing to write about a particular technology. However, it is not a guarantee that what is written will achieve its ultimate goal. In fact, some of the greatest technical experts find it very challenging to write effectively on technical matters. While it is important to understand the  more...

Writing for Technical Professionals Effective Writing Techniques ...Professionals: Effective Writing Techniques Once you have planned the structure of a writing project, you need to plan your writing approach based on your target audience. You must take a different approach, for example, if instructing technical students how to implement a technology from the approach you would use to describe a technology's benefits to the general population. A different  more...

Oracle Database 11g R2 Installation Oracle Restart Oracle Database 11g R2: Installation & Oracle Restart Oracle Oracle Database 11g Release 2 offers a unique scale-out technology with a single database instance, lower server and storage costs, and increased availability and scalability. It also provides customers with improved user service levels, reduced down-time, and more efficient use of IT resources as well as an increased level of  more...

Introduction to Adobe Flash Professional CS5 ...timedia development tools on the market, providing design professionals with the ability to create engaging experiences, ranging from instructional media and games to entire web sites. Flash Professional CS5 includes an updated interface that is consistent with the user-interface (UI) design of other Adobe Creative Suite products such as Adobe Photoshop. This course demonstrates how to get  more...

Cloud Computing Basics ...professionals with a working definition of cloud computing, explores the technological precursors of today's cloud as well as the current technologies the cloud is dependant on. Also covered are the benefits and drawbacks of cloud computing for the IT department and business as a whole. It then explores in more detail the different types of services that have become available in the cloud with  more...

Negotiation Skills for Sales Professionals Preparing to Negotiate ...Professionals: Preparing to Negotiate Effective sales negotiation skills are essential for any successful sales professional. However, being able to maximize the value of your proposal for both you and your customer isn't an easy task. This course provides direction on how to use a strategic negotiation process to strike effective, long-lasting, and profitable sales agreements with your  more...

Negotiation Skills for Sales Professionals Value Exchange ...Professionals: Value Exchange Negotiating concessions and exchanging value are integral aspects of any sales negotiation process. But when is the best time to make concessions? And how do you make concessions effectively so that you maximize the value of your proposal to the other side and maintain a position of power? This course provides detailed instructions on how to use concessions  more...

Negotiation Skills for Sales Professionals Reaching Agreement ...Professionals: Reaching Agreement One of the most difficult tasks in sales negotiations is overcoming barriers to agreement and closing the deal. Being able to understand and anticipate certain barriers is an essential skill for every sales professional. This course provides instruction on the following barriers to agreement: deadlock situations, a customer who doesn't trust you, and  more...

Grammar Mechanics Brush-up This is a 4 week refresher in the mechanics of English grammar. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh your skills for college, on the job,  more...

Certified Help Desk Professional Online This online course is a practical alternative for busy customer support professionals.  more...

Getting the Job Offer You Want Learn the how to`s of getting the job offer you really want. It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be  more...

Hazardous Waste Management and Shipping for Environmental Professionals This course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how  more...

Laboratory Audit Essentials ...le as 8 hours. Who Should Take This Course: Enviromental professionals who use data generated by environmental laboratories to make project decisions or review environmental laboratory data. This may include: samplers drillers engineers geologists scientists field technicians Topics include: document checks laboratory quality control procedures laboratory performance laboratory record  more...

Writing Web Content (Master Class)-Self Directed ..., and attention, and supported by advice from experienced professionals, this course will help you get your prose in shape for Web success. If you are already writing content for the Web, you will get immediate help with common challenges. If you are thinking about writing for the Web, you?ll learn a new approach to style, and, along the way, you?ll create good samples for a portfolio, for job  more...

Writers at Work: A Review for Professionals - Part I Covers the most basic aspects of good writing on the job. This is the first of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. Students may take the courses in sequence or pick and choose the courses that suit them. Part I of the review covers the most basic aspects of good writing on the job: understanding good  more...

Writers at Work: A Review for Professionals - Part II: Punctuation This, the second of four review courses, focuses on punctuation. This is the second of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation,  more...

Writers at Work: A Review for Professionals - Part III: Achieving Clear, Concise Writing This review will help you develop a clear, concise, and dynamic writing style. This is the third of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review  more...

Writers at Work: A Review for Professionals - Part IV: Achieving a Professional Style Develop a readable style and design visually appealing documents. This is the last of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part IV of the review will help the  more...

Certified eMarketing Associate Certification (CeMA) ...ation is a substantial credential for students as well as professionals who are new to the e-marketing profession. The CeMA certification can be of benefit in employment applications, resumes, bios, and college admission applications. The certification is recognized globally and is the only e-marketing certification recognized by a state office. Preparation resources will be e-mailed to  more...

Systems Requirements Analysis and Design Writing ...ign. This course is for both technical and non-technical professionals who will need to gather and write business and technical requirements for the purposes of systems analysis and eventual systems design and implementation. Modules covered include: ?Introduction to Requirements Writing and Writing Tips ?Interviewing the Users ?Writing the Statement of Work ?Writing the Business Requirements  more...

Master Search Engine Optimization Competencies for Web Developer (MSEOC) ...rketing. Search engine submissions when done by certified professionals will result in significant search engine rankings for your personal or your client`s website. Web certification standards, especially as it relates to qualifying a search engine placement service, which guarantees top 10 search engine placement, must be stringent. For this reason, we have developed unique guidelines  more...

MCSE 2000 CD-ROM Library 8 CD s CD-ROM training kit for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)  more...

CCNA 2 0 On-Line Library 1 Year - On-Line On-line training package for IT professionals. Technical Training covers CCNA 2.0. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: CCNA 2.0 (Cisco Certified Network Associate)  more...

MCSE 2000 On-Line Library 1 Year - On-Line On-line training package for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)  more...

MCSE 2000 CCNA 2 0 On-Line Library 1 Year - On-Line On-Line training package for IT professionals. Technical Training covered includes both MCSE 2000 & CCNA 2.0. For more information how these certifications can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer) CCNA 2.0 (Cisco Certified Network Associate)  more...

Take Control of IIS This course describes how to install and configure Microsoft 2000 Web and FTP services. Do you need to set up a Web server for your home, small office, or corporation? This course shows, using a real-time, full-screen display, everything you need to do set up Web and FTP servers with the Microsoft 2000 or NT operating systems. All the procedures you need are shown just as you would perform them  more...

Closing the Sale Course description -- Many potentially effective sales people are unable to complete the only element of a sale that results in incomea closing. This course examines the issues related to preparing and setting the stage for a commitment to buy, looks at some of the reasons that this is such a tough step for many aspiring sales professionals, and gives techniques and methods for making sure it  more...

Creating an Effective Sales Team Course description -- Leadership is the most important element of a sales forcea ™s success, and it has some unique challenges. In this course, a sales force leader will learn how to get a sales team organized, motivated, and focused on results. There are suggestions and tools for creating a cohesive team, developing a high level of commitment to goals, and coaching sales professionals for  more...

How To Master Human Resources Course description -- This bundle covers some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your  more...

Qualifying Sales Prospects Course description -- Everyone must manage the time and energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential  more...

Spanish for Health Professionals (Intermediate) Self-Directed ...l Spanish program for students and practicing health-care professionals. A su salud! promotes Spanish competency in language as well as cultural awareness of the Latino immigrant community through the use of broadcast-quality dramatic video and numerous imaginative interactive exercises. ?A su salud! (To Your Health!) is an exciting and groundbreaking intermediate-level Spanish program for  more...

Better Business Writing in One Week ...professionals write with greater confidence and accuracy. Business letters, memos, e-mails, proposals...not everyone?s a writer, yet every businessperson is expected to write -- a scary prospect for professionals without formal writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one work-week (five days) of daily  more...

Brilliant Business Writing and Communication This course helps business professionals write with confidence and precision while learning the principles of effective communication.  more...

Brilliant Business Writing and Communication ...professionals write with confidence and precision while learning the principles of effective communication with their own writing coach. What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages that communicate a great  more...

CompTIA Security + ... the world as the benchmark for foundation-level security professionals. This course prepares students to pass the Security + certificaton exam. The CompTIA Security+ certification tests for security knowledge mastery of an individual with two years on-the-job networking experience, with emphasis on security. The exam covers industry-wide topics, including communication security,  more...

Information Technology Infrastructure Library (ITIL) ...employees. This course is targeted at students, industry professionals, organizations, the IT and non-IT savvy, and aims to provide participants with raised awareness and understanding of the ITIL best practice framework and its application. Give your resume or business the edge with ITIL awareness and understanding! The following processes and functions will be covered in this course: IT  more...

HIPAA Privacy Training & Certification Program ...many health plans, service providers, and human resources professionals as these rules create significant limitations in the way that certain health information is maintained and transferred. HR professionals, including in-house HR personnel, consultants, advisors, service providers, and administrators need to learn the various requirements in order to ensure compliance. The HIPAA Privacy  more...

Using Databases ...ourse will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze various  more...

RCRA and DOT Refresher This is a unique DOT-RCRA hybrid "refresher" course. The course includes an overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment,  more...

Automated Air Reservations - U.S. - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre ® as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel  more...

Automated Air Reservations - Canadian - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre ® as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel  more...

Professional Writing Skills at a Glance ...professionals writing skills. Welcome to Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills:Introduction to Communication: An overview of communication skills provides a starting point for the course. A checklist will reveal both your writing strengths and weaknesses so you can maximize your pluses and minimize your  more...

QPRT Suicide Risk Assessment and Training ...urse is a practical alternative for busy customer support professionals. Managers must master the tools and techniques for establishing the customer support center as the focal point for technology in the corporation. Whether implementing a new customer support center or rejuvenating an existing one, this course will present a renewed vision for leading the support team. Managers will discover  more...

Adobe After Effects CS3: Advanced ...vanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe After Effects CS3: Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe CS3 Design: Workflow ...rkflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe CS3 Print: Workflow ...rkflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe CS3 Production Premium: Workflow ...rkflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe CS3 Web Design: Workflow ...rkflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Dreamweaver CS3: Advanced ...vanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Dreamweaver CS3: Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Dreamweaver CS4: Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Illustrator CS4: Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Encore CS3: Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Fireworks CS3 ...ks CS3 Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Flash CS3 Professional: ActionScript 3 Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data ...& Data Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Flash CS3 Professional: Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Flash CS3: ActionScript 3 Animation and Games ... Games Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Flash CS4 Professional: Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Illustrator CS3: Advanced ...vanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Illustrator CS3: Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe InDesign CS3: Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Photoshop CS3: Advanced ...vanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Photoshop CS3: Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Photoshop CS4 Extended: Essentials ...ntials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Bloodborne Pathogens This course provides training as required by OSHA`s Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of tranmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to ensure worker safety. Note that we have set a 90 day  more...

Certified Preparer of SWPPP (CPSWPPP Certificate) ...iduals to prepare Storm Water Pollution Prevention Plans. Professionals certified as a CPSWPPP are also certified to implement and inspect sites for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved by the United  more...

Microsoft Excel For Purchasing Professionals ...interactive online course "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated purchasing analyses through exercises that are based entirely on the situations that you face in your purchasing work. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be  more...

Microsoft Project For Purchasing Professionals ...nteractive online class "Microsoft Project For Purchasing Professionals," you will not only learn how to use the software, you'll learn how to apply it to your purchasing work. You'll also learn project management principles that will enable you to successfully manage complex procurement projects and meet aggressive deadlines. You will need a copy of Microsoft Project 2000 or later. You can  more...

Oracle 10g OCA ...professionals is growing fast. Experienced or new to the profession you need to know what skills make you more attractive to employers. You will have 1 year access to this course but can complete it as quickly as you like to. Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what skills make you more attractive  more...

Senior Professional In Supply Management (SPSM ®) Certification Program ...oyees for yesterday?s skills. They demand that purchasing professionals like you use the most modern skills and achieve unprecedented results. They want you to save more money, achieve better operational performance, and reduce risk. So how can you acquire the most modern skills, achieve meaningful results, and convincingly prove your capabilities to today?s employers? There is an impressive  more...

Success Strategies Training Program for Management & Leadership This course will teach you how to effectively and efficiently implement a system of Management & Leadership Success Strategies for your organization. In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method  more...

Write for Business with Companion CD ...d-winning business writing and communication handbook for professionals in every business field, helps promote effective written and oral communication skills. *Shipping and handling outside the continental United States (Alaska, Hawaii) is extra. For more information contact * Write for Business, an award-winning business writing and communication resource for professionals in every business  more...

Writing for Business Professionals ...ar unlimited access to this course. Writing for Business Professionals This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build  more...

CompTIA A+ 2009 ... latest skills needed by today ™s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The exams also cover domains  more...

Writing Web Content (Master Class) ..., and attention, and supported by advice from experienced professionals, this course will help you get your prose in shape for Web success. If you are already writing content for the Web, you will get immediate help with common challenges. If you are thinking about writing for the Web, you?ll learn a new approach to style, and, along the way, you?ll create good samples for a portfolio, for job  more...

Microsoft Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring Certification Training Course This course, MCTS 70-640 Windows Server 2008 Active Directory Configuring training course teaches students to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, to configure identity and access solutions with Windows Server 2008 Active Directory and to monitor and troubleshoot Active Directory related issues.This course  more...

Microsoft Exam 70-643: TS: Windows Server 2008 Applications Infrastructure, Configuring Certification Training Course The MCTS 70-643 Windows Server 2008 Applications Infrastructure Configuring training course teaches students to install, configure, maintain, and troubleshoot an Internet Information Services (IIS) 7.0 Web Server in Windows Server 2008, to migrate and deploy Windows Server 2008, and to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. Upon completing the 70-643  more...

Microsoft Exam 70-646: PRO: Windows Server 2008, Server Administrator Certification Training Course The 70-646 PRO Windows Server 2008, Server Administrator training course teaches students to how to plan a Windows Server 2008 deployment, plan and implement Windows 2008 Security, plan a server update maintenance schedule, manage application versioning in Windows Server 2008, and troubleshoot hardware, software and network issues. 1 year access is given for this course of study which allows its  more...

Microsoft Exam 70-647: PRO: Windows Server 2008, Enterprise Administrator Certification Training Course The 70-647 PRO Windows Server 2008, Enterprise Administrator training course teaches students to how to design a Windows Server 2008 Network Infrastructure, to design an Active Directory Infrastructure in Windows Server 2008 and to design application infrastructure solutions based on Windows Server 2008 to meet varying business and technical requirements.1 year access is given for this course of  more...

Adobe InDesign CS4: Advanced ...gn CS4: Advanced, you ™ll learn all the tricks the professionals know that can save you hours of time in production. After watching this training, you will understand how to build advanced Paragraph Styles that include both Nested and Next styles. You ™ll learn everything from Master Pages to Object Styles, have a look at advanced features such as XML and Datamerge, plus discover  more...

The EcoBroker Certificate Program ...nvironmental Advantage is designed to educate real estate professionals to readily identify and understand various environmental issues as they relate to real estate transactions. Real estate licensees reduce potential liabilities through improved knowledge, understanding, and the ability to provide clients with information and access to technical experts in the field. Licensees who receive  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...y agents. Textbook: Understanding Pharmacology for Health Professionals, 3rd ed., by Susan M. Turley, 2003. Published by Prentice Hall, Upper Saddle River, NJ. ISBN# 0-13-041742-4. 6. Human Diseases or Disease ProcessesDescription: A comprehensive study of disease processes (causes, symptoms, diagnosis, and treatments), organized by body system. Textbook: Human Diseases, 2nd ed., by John H.  more...

Medical Workforce Spanish Medical Spanish is designed to provide students with skills in the Spanish language related to healthcare. Students are also introduced to the culture of the Spanish-speaking world, which prepares the non-Spanish-speaking healthcare professional to provide medical care and attention to Spanish speaking patients in medical office settings. No prior knowledge of Spanish is required. Upon successful  more...

Overview of Managerial Accounting Managerial accounting is an activity that provides financial and nonfinancial information to business managers and other internal decision makers of an organization. This course examines how managerial accounting information is gathered, and how it is used by business professionals to make effective decisions. Lessons such as fundamentals of managerial accounting, cost accounting concept, and  more...

Cost Accounting Decisions Cost accounting is an activity that provides financial and nonfinancial information to business managers and other internal decision makers of an organization. This course examines how cost accounting information is gathered, and how it is used by business professionals to make effective decisions. Topics such as Cost-volume-profit (CVP) Analysis, Standard Costing and Variance Analysis, and  more...

Credibility and Disclosure in an Annual Report This course will familiarize business managers, financial professionals, and other business professionals with methods to determine the credibility of an annual report, as well as the degree of disclosure that is required. The course begins by examining how the CPA can address credibility issues, primarily through the auditing process. It also examines the important contribution of the notes  more...

Analyzing an Annual Report ...This course will familiarize business managers, financial professionals, and other business professionals with methods to extend their analysis of financial statements beyond the three basic reports: the Balance Sheet, Income Statement, and Cash Flow Statement. The course begins by analyzing two accounting features often identified in the notes to the financial statements: the cost of goods  more...

Understanding Technical Professionals ...professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new corporate structures and management strategies  more...

Attracting Motivating and Retaining Technical Professionals ...professionals, you're not alone. In our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining these technical professionals as one of their most  more...

Models for Managing Technical Professionals ...professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of ways to  more...

Developing Career Plans for Your Technical Professionals ...you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...

Management Development for Technical Professionals If you have ever considered moving up to a managerial position, certain personal and professional traits will be necessary when you make that move. In addition to the skills you have as a technical professional, you need to develop the skills of effective managers. This course will assist you in a self-assessment process that is essential to your efforts to become an effective manager. You will  more...

Leadership Development for Technical Professionals Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as  more...

Introduction to IT Project Management Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT  more...

Managing Technical Professionals Simulation Beech & Stern Instrumentation is a medical engineering firm that specializes in the development of cardiac and pulmonary devices. Founded by a former chief of thoracic surgery and a biotechnical engineer, the company has been in operation for nearly three years and has grown rapidly. But with the increasing pace of growth and the diminishing involvement of the founders, Beech & Stern is at a  more...

Setting the Stage for IT Success ...professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality?Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT manager, to communicate successfully  more...

Technical Support Agent Skills Simulation ...l, today's technical support centers are staffed with TSA professionals who must add to their technical repertoire a high standard of customer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Masterson offers a wide selection of products that  more...

HIPAA Implementing Privacy Rules The Health Insurance Portability and Accountability Act (HIPAA) mandates how healthcare plans, providers, and clearinghouses store and transmit individuals' health information. Implementation of and compliance with the HIPAA privacy rules is mandatory. These rules present significant challenges to the day-to-day operations of organizations involved in the healthcare industry. Organizations that  more...

Essential Sills for Administrative Support Professionals Simulation ...es and filing documents. Effective administrative support professionals require an extensive array of skills, including communication, organizational, managerial, problem-solving, and conflict-resolution skills. Without such skills, the administrative support professional risks both his or her success and the success of his or her boss. The simulation Essential Skills for Administrative Support  more...

Illustrator 9 ...rs, graphic artists, technical illustrators, and business professionals. In this Virtual Training Company tutorial, Rachel Caplan guides you through the basics of Illustrator 9, then leads you into the more technical territory by showing you how to modify objects, the use of gradients, scribbling and tweaking, and more. Course Duration: 3 Hours Basics Introduction Raster vs. Vector Basic  more...

The Principles of Financial Management ...f any business organization. Managers--not only financial professionals but also managers whose responsibilities are largely non-financial--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all managers, from line supervisors to senior executives, to use this tool more  more...

Administrative Professionals Representing Your Boss As an administrative support professional, every interaction you have with others leaves an impression of not only yourself but of your boss. The ability to represent your boss in a positive and professional light is essential to both your own and your boss's success. This course covers the skills you need to be successful as an administrative professional, including communication skills,  more...

Leading an Effective Business Meeting ... of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired of your meetings ending up like this? This course will teach you how to make your meetings more successful by providing the  more...

The Technical Professional as Internal Consultant Traditionally, consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the  more...

Resistance and Technical Professional Consultants When you are a technical professional working as an internal consultant in an organization, you will inevitably encounter resistance. Whether resistance is expressed overtly or subtly, you increase your effectiveness as an internal consultant when you can identify it and deal with it appropriately. This course is designed to help technical professionals acting as internal consultants to recognize  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...roles of knowledge management in e-learning. Audience Professionals who need guidance and the tools necessary to successfully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500, etc.). It will also be of interest to Line Managers who are charged with implementing an e-learning solution, and the general learner interested in  more...

E-Learning Essentials Part 2 Marketing Your Solution ... concerns for trainers regarding e-learning. Audience Professionals who need guidance and the tools necessary to successfully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500, etc.). It will also be of interest to Line Managers who are charged with implementing an e-learning solution, and the general learner interested in  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ...ng evaluation with your e-learning solution. Audience Professionals who need guidance and the tools necessary to successfully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500, etc.). It will also be of interest to Line Managers who are charged with implementing an e-learning solution, and the general learner interested in  more...

Sales Management Building a Championship Sales Team ...how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals and set performance standards, and how to conduct performance evaluations. Learn To Identify the  more...

Frontpage 2000 Proficient User ...Professionals to create Web pages, create and maintiain Webs using FrontPage 2000. L earn To: Create Web Pages with FrontPage 2000. Create Webs. Maintain Webs. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95.  more...

Frontpage 2000 Expert User ...Professionals to create, organize and manage a Web using FrontPage 2000. L earn To: Import and modify an existing Web. Customize a FrontPage Web. Client-server interaction. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or  more...

NetWare 5 Administration - Part 1 ... udience This course is intended for network support professionals who plan to manage or administer networks based on NetWare 5. Students should have a basic understanding of personal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining  more...

NetWare 5 Administration - Part 2 ... udience This course is intended for network support professionals who plan to manage or administer networks based on NetWare 5. Students should have a basic understanding of personal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining  more...

NetWare 5 Administration - Part 3 ... udience This course is intended for network support professionals who plan to manage or administer networks based on NetWare 5. Students should have a basic understanding of personal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining  more...

NetWare 5 Administration - Part 4 ... udience This course is intended for network support professionals who plan to manage or administer networks based on NetWare 5. Students should have a basic understanding of personal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining  more...

NetWare 5 Administration - Part 5 ... udience This course is intended for network support professionals who plan to manage or administer networks based on NetWare 5. Students should have a basic understanding of personal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining  more...

NetWare 5 Advanced Administration - Part 1 ... udience Network administrators or other networking professionals that provide service and support for the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course. Participants should also have a basic understanding of personal computers, operating  more...

NetWare 5 Advanced Administration - Part 2 ... udience Network administrators or other networking professionals that provide service and support for the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first part of this series (course 82311). Participants should also have a  more...

NetWare 5 Advanced Administration - Part 3 ... udience Network administrators or other networking professionals that provide service and support for the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first two parts of this series (courses 82311-12). Participants should also  more...

NetWare 5 Advanced Administration - Part 4 ... udience Network administrators or other networking professionals that provide service and support for the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first three parts of this series (courses 82311-13). Participants should also  more...

NetWare 5 Advanced Administration - Part 5 ... udience Network administrators or other networking professionals that provide service and support for the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first three parts of this series (courses 82311-14). Participants should also  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...he knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security. L earn To: Identify the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for configuring client computer names and  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...s-Based A udience This course is intended for IT professionals who perform post-installation administration of Windows NT Server and Windows NT Workstation, including management of accounts, account policies, disk resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006). T  more...

Windows NT 4 0 Administration Curriculum ...ills-Based A udience This series is intended for professionals seeking MCSE certification. Course Contents Course Series: Administering Microsoft Windows NT 4.0 Course Series 71401 - 71402 This two part series provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...ls-Based A udience This course is inteneded for IT Professionals who perform post-installation administration of Windows NT Server and Windows NT Workstation, including management of accounts, account policies, disk resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006) and the  more...

Process and Function Modeling ...lopment lifecycle. These people are likely to be graduate professionals with some experience in an application development environment. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Introduction to Process Modeling Duration: 2 Hour(s) Identify the critical concepts of a method. Identify the components of a method. Identify the techniques used during a  more...

Object Analysis Design Requirements Analysis ...lopment lifecycle. These people are likely to be graduate professionals with some experience in an application development environment. No prior knowledge of object technology required, although students will benefit from a basic understanding of object technology principles. This course supplements Oracle8 courses and Oracle Designer/2000 R2: Modeling Object Types (course 60421). T otal  more...

Object Analysis Design Design Implementation ...lopment lifecycle. These people are likely to be graduate professionals with some experience of the application development environment. This course is part of an Oracle integrated curriculum and supplements our Oracle8 courses and Oracle Designer/2000 R2: Modeling Object Types (course 60421). Participants should have taken the first part of this series, Object Analysis and Design: Requirements  more...

Oracle SQL and SQL Plus Advanced SELECT Statements ...rators, system designer/developers, and technical support professionals. Learners should be familiar with the basic principles of SQL and PL/SQL using Procedure Builder or have completed courses 60111, 60112 and 60113. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Single-Row Subqueries Duration: 2 - 3 Hour(s) Identify the properties of the different types  more...

Oracle SQL and SQL Plus SQL Plus and Reporting ...ators, system designers/developers, and technical support professionals. Learners should be familiar with the basic principles of SQL and PL/SQL using Procedure Builder, or have completed courses 60111, 60112 and 60113. In addition, the first part of this series should have been taken, course 60121 Oracle SQL and SQL*Plus: Advanced Select Statements. T otal Learning Time 7 - 8 Hour(s)  more...

Oracle Form Builder Forms Fundamentals ...dministrators, designer/developers, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using Procedure Builder, or have taken courses 60111, 60112 and 60113. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Developer/2000 and Form Builder: An Overview Duration: 3 - 4 Hour(s) Identify the  more...

Oracle Form Builder Enhancing the User Interface ...dministrators, designer/developers, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using Procedure Builder, or have taken courses 60111, 60112 and 60113. In addition, participants should have taken the first part of the Oracle Form Builder series: Course 61211, Oracle Form Builder: Forms Fundamentals. T otal Learning  more...

Oracle Form Builder Writing and Debugging Code ...dministrators, designer/developers, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using Procedure Builder, or have taken courses 60111, 60112 and 60113. In addition, participants should have taken the first two parts of the Oracle Form Builder series, courses 61211 and 61212. T otal Learning Time 7 - 8 Hour(s)  more...

Oracle Form Builder Managing Module Types ...dministrators, designer/developers, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using Procedure Builder, or have taken courses 60111, 60112 and 60113. In addition participants should have taken the first three parts of the Oracle Form Builder series, courses 61211, 61212, and 61213. T otal Learning Time 7 - 8  more...

Oracle Form Builder Handling Multiple Object Relationships ...dministrators, designer/developers, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using Procedure Builder, or have taken courses 60111, 60112 and 60113. In addition, participants should have taken the first four parts of the Oracle Form Builder series, courses 61211, 61212, 61213, and 61214. T otal Learning Time 7 -  more...

Oracle Form Builder Including Reusable Oracle Components ...dministrators, designer/developers, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using Procedure Builder, or have taken courses 60111, 60112 and 60113. In addition, participants should have taken the first five parts of the Oracle Form Builder series, courses 61211, 61212, 61213, 61214 and 61215. T otal Learning Time  more...

Oracle Report Builder Report Fundamentals ...dministrators, designer/developers, and technical support professionals. Prior to taking this course, participants should familiar with SQL and PL/SQL using Procedure Builder and PL/SQL Database Programming, or have taken courses 60111, 60112, 60113 and 60131. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developer/2000 Report Builder Duration: 1.5 - 2 Hour(s)  more...

Oracle Report Builder Enhancing Reports ...dministrators, designer/developers, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using Procedure Builder and PL/SQL Database Programming, or have taken courses 60111, 60112, 60113 and 60131. In addition, participants should have taken the first part in this series, course 61221. T otal Learning Time 6 - 8 Hour(s)  more...

Oracle Report Builder Controlling Reports ...dministrators, designer/developers, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using Procedure Builder and PL/SQL Database Programming, or have taken courses 60111, 60112, 60113 and 60131. In addition, participants should have taken the first two parts of this series, courses 61221 and 61222. T otal Learning Time  more...

Oracle8 Database Administration - Manage an Instance ...inistrators, network administrators and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using Procedure Builder, or have taken courses 60111, 60112 and 60113. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Architecture Components Duration: 1 - 2 Hour(s) Identify the tasks of a  more...

Oracle8 Database Administration - Create Databases ...nistrators, network administrators, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using Procedure Builder, or have taken courses 60111, 60112 and 60113. In addition, participants should have taken the first part of the Oracle8 Database Administration series, course 61311. T otal Learning Time 6 - 8 Hour(s)  more...

Oracle8 Database Administration - Manage Storage Structures ...nistrators, network administrators, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using Procedure Builder, or have taken courses 60111, 60112 and 60113. In addition, participants should have taken the first two parts of the Oracle8 Database Administration series, courses 61311 and 61312. T otal Learning Time 6 - 8  more...

Oracle8 Performance Tuning Strategies and Techniques ...lications designers and developers, and technical support professionals. Prior to taking this course, participants should be familiar with administering an Oracle8 database and have experience using Oracle Enterprise Manager (OEM), or have taken the Oracle8 Database Administration series (courses 61311-61315). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1:  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...lications designers and developers, and technical support professionals. Prior to taking this course, participants should be familiar with administering an Oracle8 database, or have taken the Oracle8 Database Administration series (courses 61311-61315). In addition, they should understand key strategies and techniques involved in tuning an Oracle8 database, or have taken the first part in  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...lications designers and developers, and technical support professionals. Prior to taking this course, participants should familiar with administering an Oracle8 database, or have taken the Oracle8 Database Administration series (courses 61311-61315). In addition, they should understand key strategies and techniques involved in tuning an Oracle8 database, or have taken the first two parts of  more...

Oracle Form Builder R6 Forms Fundamentals ...dministrators, designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database  more...

Oracle Form Builder R6 Enhancing the User Interface ...dministrators, designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database  more...

Oracle Form Builder R6 Writing and Debugging Code ...dministrators, designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database  more...

Oracle Form Builder R6 Project Builder and Menu Modules ...dministrators, designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database  more...

Oracle Form Builder R6 Controlling the User Interface Programmatically ...dministrators, designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database  more...

Oracle Form Builder R6 Including Reusable Oracle Components ...dministrators, designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database  more...

Oracle Reports R6 Report Fundamentals ...ication Developers, Designer/Developer, Technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL and SQL*Plus: Basic SELECT Statements (course 61111); Oracle SQL and SQL*Plus: DML and DDL (course 61112); Oracle PL/SQL: Basics (course 60113); Oracle PL/SQL: Procedures, Functions and Packages (course 60114); and Oracle PL/SQL: Database  more...

Oracle Reports R6 Enhance Reports ...Administrators, Designer/Developers and Technical Support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL and SQL*Plus: Basic SELECT Statements (course 61111); Oracle SQL and SQL*Plus: DML and DDL (course 61112); Oracle PL/SQL: Basics (course 60113); Oracle PL/SQL: Procedures, Functions and Packages (course 60114); and Oracle PL/SQL: Database  more...

Oracle Reports R6 Control Reports ...Administrators, Designer/Developers and Technical Support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL and SQL*Plus: Basic SELECT Statements (course 61111); Oracle SQL and SQL*Plus: DML and DDL (course 61112); Oracle PL/SQL: Basics (course 60113); Oracle PL/SQL: Procedures, Functions and Packages (course 60114); and Oracle PL/SQL: Database  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 ... This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Implement Microsoft TCP/IP on Microsoft Windows NT 4.0. Identify the  more...

Programming XML Using XML ... developers, content modellers and creators, and other IT professionals. Course Prerequisites: Students should have knowledge of Internet technologies. Experience using Hypertext Markup Language (HTML) is an advantage but not essential. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum ...sed A udience This course series is intended for professionals seeking MCSE certification. Course Contents Course Series: Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 Course Series 71435 - 71438 This four part series provides students with the knowledge and skills required to setup, configure, use and support Transmission Control Protocol/Internet  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ... This is the second course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Identify the static and dynamic routing process. Implement routing and  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 4 ... This is the final course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Install the DNS Server. Configure and manage the DNS Server. Identify  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3 ... This is the third course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Administer a WINS environment by configuring database replication between WINS  more...

SQL Server 7 0 System Administration - Part 5 ...s-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Replication Basics Duration: 2 - 3 Hour(s) Identify the benefits  more...

SQL Server 7 0 - Implementing a Database - Part 1 ...lls-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0. Participants should have completed Microsoft SQL Server 7.0: System Administration (Course Series 72470 - 72474). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Server Fundamentals Duration: 2 - 3 Hour(s)  more...

SQL Server 7 0 - Implementing a Database - Part 2 ...lls-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0. Participants should have completed Microsoft SQL Server 7.0: System Administration (Course Series 72470 - 72474) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Implementing Data  more...

SQL Server 7 0 System Administration - Part 1 ...s-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed course series 71410 - 71413, Supporting Windows NT 4.0 Server Core Technologies or have equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL  more...

SQL Server 7 0 System Administration - Part 2 ...s-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Security Duration: 2 - 3 Hour(s) Identify the elements of  more...

SQL Server 7 0 System Administration - Part 3 ...s-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Backup Concepts Duration: 2 - 3 Hour(s) Match the backup type  more...

SQL Server 7 0 System Administration - Part 4 ...s-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Automating Administrative Tasks Duration: 2 - 3 Hour(s) Select  more...

SQL Server 7 0 - Implementing a Database - Part 3 ...lls-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0. Participants should have completed Microsoft SQL Server 7.0: System Administration (Course Series 72470 - 72474) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Querying Multiple  more...

SQL Server 7 0 - Implementing a Database - Part 4 ...lls-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0. Participants should have completed Microsoft SQL Server 7.0: System Administration (Course Series 72470 - 72474) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Summarizing Data  more...

SQL Server 7 0 - Implementing a Database - Part 5 ...lls-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0. Participants should have completed Microsoft SQL Server 7.0: System Administration (Course Series 72470 - 72474) and the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Implementing  more...

IIS 4 0 Creating Configuring a Web Server - Part 1 ...s-Based A udience This course is intended for IT Professionals seeking Microsoft Certified Systems Engineer or Certified Product Specialist status. Participants should have taken Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), and Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438). T otal Learning Time 6  more...

SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 ...ed A udience This course series is designed for IT professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 ...ed A udience This course series is designed for IT professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It  more...

IIS 4 0 Creating Configuring a Web Server - Part 3 ...s-Based A udience This course is intended for IT Professionals seeking Microsoft Certified Systems Engineer status. Participants should have taken Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and completed the first two courses in the series. T otal  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 ...ed A udience This course series is designed for IT professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4 ...ed A udience This course series is designed for IT professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5 ...ed A udience This course series is designed for IT professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It  more...

IIS 4 0 Creating Configuring a Web Server - Part 2 ...s-Based A udience This course is intended for IT Professionals seeking Microsoft Certified Systems Engineer status. Participants should have taken Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and completed the first course in the series. T otal Learning  more...

Outlook 2000 Fundamentals ...Professionals to identify the basic features of Outlook 2000, send messages and use the Calendar feature effectively. L earn To: Identify Outlook 2000 Basics. Communicate with Outlook 2000 Messages. Schedule with Outlook 2000 Calendar. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft Outlook 2000.  more...

Outlook 2000 Proficient User ...Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries. L earn To: Arrange meetings and contacts. Record tasks, journal and notes entries. Integrate and customize Outlook 2000. C ontent Emphasis Skills-Based  more...

Outlook 2000 Expert User ...Professionals to explore the communication options, share work with colleagues, work offline or remotely and integrate Outlook 2000 Components. L earn To: Explore Communications Options. Share Information. Work Offline and Remotely. Integrate Outlook 2000 Components. C ontent Emphasis Skills-Based A udience This course is intended for end users  more...

Frontpage 2000 Proficient User ...Professionals to create Web pages, create and maintiain Webs using FrontPage 2000. L earn To: Create Web Pages with FrontPage 2000. Create Webs. Maintain Webs. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal  more...

Frontpage 2000 Expert User ...Professionals to create, organize and manage a Web using FrontPage 2000. L earn To: Import and modify an existing Web. Customize a FrontPage Web. Client-server interaction. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ... first course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the different types of messaging systems and understand the fundamentals of Exchange Server. Administer the Exchange Server by understanding the  more...

Exchange Server 5 5 Concepts and Administration - Part 2 ...second course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Describe client installation requirements and select the installation method to be used for installing an Outlook client. Describe the optional tabs in  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ... final course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify public folder contents, create a public folder strategy, view and assign public folder permissions and set public folder affinity. Maintain a  more...

Exchange Server 5 5 Design Implementation - Part 1 ...ased A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413) and Microsoft Exchange Server 5.5 Concepts and Administration (Course Series 73361-73363). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Exchange  more...

Exchange Server 5 5 Design Implementation - Part 2 ...ed A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Microsoft Exchange Server 5.5 Concepts and Administration (Course Series 73361-73363) and the first course in the series. T otal Learning Time 6 - 8 Hour(s)  more...

Exchange Server 5 5 Design Implementation - Part 3 ...ed A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Microsoft Exchange Server 5.5 Concepts and Administration (Course Series 73361-73363) and the first two courses in the series. T otal Learning Time 6 - 8 Hour(s)  more...

Exchange Server 5 5 Design Implementation - Part 4 ...ed A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Microsoft Exchange Server 5.5 Concepts and Administration (Course Series 73361-73363) and the first three courses in the series. T otal Learning Time 6 - 8 Hour(s)  more...

Exchange Server 5 5 Design Implementation - Part 5 ...ed A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Microsoft Exchange Server 5.5 Concepts and Administration (Course Series 73361-73363) and the first four courses in the series. T otal Learning Time 6 - 8 Hour(s)  more...

Exchange Server 5 5 Design Implementation - Part 6 ...ed A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Microsoft Exchange Server 5.5 Concepts and Administration (Course Series 73361-73363) and the first five courses in the series. T otal Learning Time 6 - 8 Hour(s)  more...

NetWare 5 Administration - Part 1 ... udience This course is intended for network support professionals who plan to manage or administer networks based on NetWare 5. Students should have a basic understanding of personal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining  more...

NetWare 5 Administration - Part 2 ... udience This course is intended for network support professionals who plan to manage or administer networks based on NetWare 5. Students should have a basic understanding of personal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining  more...

NetWare 5 Administration - Part 3 ... udience This course is intended for network support professionals who plan to manage or administer networks based on NetWare 5. Students should have a basic understanding of personal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining  more...

NetWare 5 Administration - Part 4 ... udience This course is intended for network support professionals who plan to manage or administer networks based on NetWare 5. Students should have a basic understanding of personal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining  more...

NetWare 5 Administration - Part 5 ... udience This course is intended for network support professionals who plan to manage or administer networks based on NetWare 5. Students should have a basic understanding of personal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining  more...

NetWare 5 Advanced Administration - Part 1 ...A udience Network administrators or other networking professionals that provide service and support for the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course. Participants should also have a basic understanding of personal computers, operating  more...

NetWare 5 Advanced Administration - Part 2 ...A udience Network administrators or other networking professionals that provide service and support for the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first part of this series (course 82311). Participants should also have a basic  more...