Instructor Led Program Training Classes in Canada
From The Training Bank
The Five Dimensions of Coaching
Coaching is a one-on-one activity that aims to build on individuals strengths in order to improve their job performance and develop their potential. Successful coaching is a dialogue between two people who work together to resolve problems and make a commitment to improve performance over the long term. Performance is the bottom line, and coaching is the platform leaders use to make it happen.
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Adaptive Leadership
Leadership is influencing others to think and/or act a certain way, directed at a specific goal or outcome. It is the fuel which powers the manager, supervisor and team leader roles. Without effective leadership, these roles fall flat. The performance of employees and team members is unpredictable, with so many variables driving it that their accomplishments are sporadic at best.
Effective
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Foundations: Supervisory Excellence
...program is best conducted as an intact 2 day program, but it can be divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices.
This workshop provides hands-on tools which make transition of the learning to the job easy and effective. In order to assist
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The Wow Factor
Creating a Customer-Focused mind-set and delivering a level of service which consistently wows your customers will create differentiation in today s highly competitive market. This kind of differentiation will lead to greater customer loyalty and a fan base of customers who will brag about how good you are to deal with. That s got to be good for your business!
This on-site half-day or full
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Customers Forever
...r enhance the delivery of service to your customers, this program is for you.
This popular and highly effective one or two-day on-site program is designed specifically for all front-line and support employees. It presents a framework for improving service at the point of contact with the customer. This framework provides participants with strategies and skills that will help them make the most
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Customer-Focused Leadership
...program provides you with proven fundamentals for developing and improving service quality. Rather than rote, mindless steps for creating customer satisfaction, this program provides a way of thinking, a mind-set that can empower people to go beyond satisfaction. If you are serious about making Customer Focus and Service Quality a competitive advantage in your organization, this program is a
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From Last Minute Training
Microsoft Access 2003 - Level 2
Microsoft Office Access 2007: Level 2 is designed for students who would like to learn intermediate-level operations of the Microsoft Office Access program. The Level 2 course is for individuals whose job responsibilities include maintaining data integrity; handling complex queries, forms, and reports; and sharing data between Access and other applications. This course is also a prerequisite to
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PowerPoint 2003 Introduction 1 Day
...urse provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts.
The Introductory course allows the user to create simple though effective presentations
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The Management Success Formula (3 Days)
This workshop will equip you with a comprehensive set of tools, techniques and information that will enable your success as a manager. Competencies addressed in the program include delegating, resolving conflict, motivating, setting expectations, planning and prioritizing, discipline, training and team-building.
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Microsoft Access 2003 - Level 1 2 Days
...to learn the basic operations of the Access 2003 database program to perform their day-to-day responsibilities, and to understand the advantages that using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on
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Adobe Illustrator CS3 Fundamentals 3 days
...and interactive, and mobile and motion designs.
This program is intended for graphic professionals who need an essential understanding of vector illustrations. Experienced users will also benefit from the the many tips and tricks and special exercises. Because of the amount of material we cover in class, we require that students be comfortable with the basic operations of a computer (e. g.
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Conducting Effective Meetings Making Meetings Work
...e convention to a quick huddle in an office hallway. This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Members of such a group want to get some kind of result out of their time together; solving problems, setting goals or priorities, or simply defining with each other some mutual
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CATIA V5 - NCI-3-Axis Surface Adv Part Machining 5 Days
This course focuses on Numerical Control Infrastructure (NCI) -- by the end of this course participants who take this course will be able to create a manufacturing program, simulate it and generate outputs. In addition to this topic, others will include: 3-Axis surface machining; Multi-Axis surface machining; machining, etc, and more.
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Access 2003 - Level 1 (1 day)
...to learn the basic operations of the Access 2003 database program to perform their day-to-day responsibilities, and to understand the advantages that using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on
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Access 2003 Introduction 2 Days
This course provides the first step in learning how to use this powerful database program. The objective is to provide participants with an understanding of Table design, entering data, and building Queries to manipulate data. Forms and Reports are briefly introduced using the Wizards provided.
This course is classroom style instruction: Instructor-led, hands-on training.
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Excel 2007 Introduction (1 Day)
...his course introduces participants to the Microsoft Excel program. The objective is to make the student comfortable with spreadsheet concepts like columns, rows, cells, sheets, and creating formulas. At the end of the course, students can begin creating their own spreadsheets and be comfortable enough to pursue the more sophisticated topics covered in the Intermediate and Advanced courses.
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Front Page Introduction
This course teaches the basics to Microsoft Frontpage including: page views; working with web pages; formatting web pages; adding lists; enhancements; creating hyperlinks, adding graphics; creating tables; creating frames; managing and publishing; and much more. All program fees include a manual on CD complete with self study lessons. Upon completion of the each program each participant will
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Business Analysis Essentials
We have designed an inclusive 3-day introduction to business analysis (BA) that will equip you with all the basic skills for performing effective analysis.
You will learn valuable approaches to determine the business problem, root cause identification, solution definition strategy, business case preparation, requirements gathering and documentation, quality management and developing
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Excel 2007 Intermediate Level 1 (1 Day)
After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program.
This course is classroom style instruction: Instructor-led, hands-on training.
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Access 2007 Introduction 2 Days
This course provides the first step in learning how to use this powerful database program. The objective is to provide participants with an understanding of Table design, entering data, and building Queries to manipulate data. Forms and Reports are briefly introduced using the Wizards provided.
This course is classroom style instruction: Instructor-led, hands-on training.
more...
Excel 2003 Intermediate Level 1 (1 Day)
After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with Microsoft Excel program.
This course is classroom style instruction: Instructor-led, hands-on training.
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Excel 2003 Introduction 1 Day
...his course introduces participants to the Microsoft Excel program. The objective is to make the student comfortable with spreadsheet concepts like columns, rows, cells, sheets, and creating formulas. At the end of the course, students can begin creating their own spreadsheets and be comfortable enough to pursue the more sophisticated topics covered in the Intermediate and Advanced courses.
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Simply Accounting - Level 1
Simply Accounting provides an entry-level, fully integrated graphical accounting system for small enterprises. In this beginner's course, you will learn how to set up the system and define company options.
Level 1 Topics Include:
* Overview of Simply Accounting
* Company setup
* Navigating through the program and accessing help
* General ledger chart of
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Sage Accpac for Windows Crystal Reports - Level 1
...
Level 1 Topics Include:
* Configuring the program for a stand alone or a network
* Navigating around the Info desktop
* Using toolbars, folder trees, and shortcuts
* Working with folders and setting properties
* Using the scheduling features
* Report creation and design using the Info Report Designer
* Printing, viewing and exporting
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System Manager - Report Writer
The System Manager is the central module for your Sage Accpac for Windows system. In this course you learn how to define Common Services, and setup up Administrative Services
Topics Include:
* Creating and activating new company databases
* Navigating around the Sage Accpac for Windows program
* Using the SmartFinder
* Activating other installed modules
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CATIA V5 Fundamentials Training (5 Days)
... V5 Users. It focuses on the fundamentals training of the program. Upon completion of this course, the student will be able to describe the basic terminology and use the basic features of the CATIA V5 Solutions. The students will be introduced to the CATIA V5 fundamental concepts and interface, will learn the concept of sketch-based features, dress-up features, the management of parts through
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ITIL V3 Foundation Certification includes EXAM
.... Its purpose is to provide participants in the training program with the necessary information required to successfully achieve ITIL V3 Foundation certification. This course is comprised of 75% lecture covering ITIL common language, concept overview of the Service Lifecycle, and ITIL V3 models and process goals, activities, and relationships. There is enhanced learning through extensive
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Intensive Customer Service Certification Training
This interactive workshop is fun, relaxing, enjoyable, and easily applicable solutions for service excellence that are proven to work in today's toughest customer service arena - the real world. The program addresses topics that include understanding customer expectations, profiling difficult customer situations, dealing with customer objections, a model for effective complaint resolution and how
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Master Class Certification Toronto
...program according to industry standards! If you're serious about getting a job in the bartending industry, this is the most complete bartender training program available. You will learn how to apply speed and accuracy techniques to Shooters, Martinis, Cocktails, Beer and Wine. Not to mention you will be serving with style and confidence with your flair bartender training. The MasterClass gives
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Resilient Thinking for Leaders
...king at critical times.
Participants who complete this program will feel empowered with a new outlook about the way they take in and process information. They will be smarter about their analysis and conclusions they take from their surroundings. They will learn to react calmly and decisively. They will be more resilient with abilities to bounce back, steer through, overcome and reach out in
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Microsoft Access 2003 - Level 1 (2 Days)
...to learn the basic operations of the Access 2003 database program to perform their day-to-day responsibilities, and to understand the advantages that using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on
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Managing Yourself During Change Uncertainty Transition 2 Days
For most people in an organization the prospect of change brings feelings of fear and apprehension. They need to learn ways to handle their emotional reactions to the unknown future. Participants who complete this program will feel empowered to handle the change, uncertainty and transition in their life and workplace. They will have the tools to move towards control when their environment is
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CATIA V5 Reverse Eng Feature recognition5 Days
...th feature recognition, shape&photo studio aspects of the program. Some of the topics includes: Real Time Rendering (RTR); Photo Studio (PHS); Photo Studio Optimizer (PSO); Quick Surface Reconstruction (QSR); Digitized shape Editor (DSE); among other things, and more.
We offer small class sizes, full manuals, one workstation per student, customized courses, and up-to-date technology.
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Accelerated Master Class Certification Toronto
...program according to industry standards If you're serious about getting a job in the bartending industry, this is the most complete bartender training program available. You will learn how to apply speed and accuracy techniques to Shooters, Martinis, Cocktails, Beer and Wine. Not to mention you will be serving with style and confidence with your flair bartender training. The MasterClass gives
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Introduction to Computers (1 Day)
This course is designed for people who have no computer experience. Topics include: the keyboard, computer components (hard drive, memory, monitors, cpu, etc.) an operating system (Windows), overview of the Internet (how to perform searches and navigate web sites), creating a hotmail account and sending email messages, and finally a brief discussion and look at application programs, such as
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Master Class Certification Mississauga
...program according to industry standards If you're serious about getting a job in the bartending industry, this is the most complete bartender training program available. You will learn how to apply speed and accuracy techniques to Shooters, Martinis, Cocktails, Beer and Wine. Not to mention you will be serving with style and confidence with your flair bartender training. The MasterClass gives
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PowerPoint 2007 Introduction (1 Day)
...urse provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts.
The Introductory course allows the user to create simple though effective presentations
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Access 2003 - Level 3 (1 Day)
...perations of the Microsoft Office Access 2003 database program. The Level 3 course is for the individual whose job responsibilities include working with heavily related tables; creating advanced queries, forms, and reports; writing macros to automate common tasks; and performing general database maintenance. It is also designed as one in a series of courses for students pursuing the
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Building Better Teams
This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave this program with a plan for your personal development as a team player and as a team leader and will have learned skills and techniques for improving the functionality, efficiency and productivity of your a at
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Accelerated Master Class Certification Niagara Falls
...program according to industry standards! If you're serious about getting a job in the bartending industry, this is the most complete bartender training program available. You will learn how to apply speed and accuracy techniques to Shooters, Martinis, Cocktails, Beer and Wine. Not to mention you will be serving with style and confidence with your flair bartender training. The MasterClass gives
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TRA - IT Security Harmonized Threat and Risk Assessment Workshop (5 Days)
...A practitioners (those who conduct TRAs), risk management program managers (those who review and recommend risk mitigation strategies based on TRA results), staff supporting the TRA process (auditors, legal, human resources, corporate security, IT operations, etc.) and senior risk management executives (those who fund risk management programs and assume residual risk for their organizations).
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Inventory and Warehouse Management Concepts and Practices
...program of controls over the parts and materials that are used in producing or distributing the goods and services of the firm. Like many other things that depend on human interpretation, control means different things to different individuals. This is a workshop for you, the warehouse or stockroom manager, the person in charge of what comes in and goes out in your company. You want a smooth
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Microsoft Excel 2003 Level 1

This one day Microsoft Excel Training course covers the fundamentals of what you will need to know to effectively use Microsoft 2003.
Objectives
Understanding the Excel Program Screen
Using Menus, Toolbars and Creating a New Workbook
Opening, Saving, and Manging a Workbook
Moving the Cell Pointer
Worksheets
Entering Formulas
Editing and Formatting a Worksheet
Cutting, Copying, and
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Facilitation Skills for Business Analysts 2 Days
Business Analysis Facilitation Skills is a solid base for planning and facilitating effective meetings is imperative to success. Limited course enrollment ensures plenty of opportunity to practice and interact with other course participants as well as allowing time to focus on issues specific to their situation.
Case-study driven workshops and simulations provide all participants with full
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End to End Business Analysis Workshop 3 Full Days
...Business Analysis skills and techniques learned in the BA program. Trainees step through a complex case study, employing business and system use case analysis, object modeling, activity diagramming and other essential BA skills, chronologically, as they would need to use them over the course of a real project. When delivered with a modeling tool (IBM Rational Rose or other), the trainee also
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BartenderOne - Master Class Certification Mississauga
...program according to industry standards! If you're serious about getting a job in the bartending industry, this is the most complete bartender training program available. You will learn how to apply speed and accuracy techniques to Shooters, Martinis, Cocktails, Beer and Wine. Not to mention you will be serving with style and confidence with your flair bartender training. The MasterClass gives
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Illustrator Introduction Training in Ottawa
... the basics skills that are necessary to begin using this program effectively. Adobe Illustrator will introduce you to the basics of the program. Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. In this course, you will learn many of the basic skills that will allow you to take advantage of Illustrator s powerful
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Private 1-on-1 Training: Microsoft Word (Basic Level)
...
You ve used Microsoft Word or a similar word processing program before, but now that you are using Word more regularly you find that there are features that you just aren t using. You know that you could be creating documents faster, but that ability is just a little beyond your current knowledge. You need your documents to look professional and save time doing it, in order to succeed in your
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Excel 2003 Intermediate Level 1 (1 Day)
Location: Toronto Date: 2008-05-14
List Price: $275 Offered Price: $220.00
Seats Available: 2
After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program.
This course is classroom style instruction: Instructor-led, hands-on training.
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How to be a More Effective Leader
...ice: $895 Offered Price: $625.00
Seats Available: 2
This program is designed to help you improve your leadership skills and get people to "willingly do the things you want them to do". During the seminar, we will discuss what creates a high performing team member and how to develop MORE of them. Solutions will be offered as to how we can increase engagement in your team. We will also explore
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Excel 2003 Intermediate Level 1 (1 Day)
...l save you time and make you much more efficient with the program. We have more locations in the GTA including North York, Mississauga, and Newmarket. For the mentioned course here, we are offering our training in downtown Toronto. If you would like some more course listings or dates, please visit our website.
This course is classroom style instruction: Instructor-led, hands-on training.
For
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Excel 2003 Intermediate Level 1 (1 Day)
Location: Town of Newmarket Date: 2008-05-09
List Price: $275 Offered Price: $220.00
Seats Available: 2
After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program.
This course is classroom style instruction: Instructor-led, hands-on
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ISO 20000 Consultant Certification
...: $1996.00
Seats Available: 2
This accredited consultant program allows participants to master the ISO 20000 standard and prepare for the associated certification.
On completion of this program, participants will have fully mastered this standard of IT service management. Benefits include:
* Improved quality of service and increased business and customer confidence
* Improved reputation,
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PowerPoint 2003 Introduction (1 Day)
...urse provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts.
The Introductory course allows the user to create simple though effective presentations
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ITIL Service Manager Fast Track Certification (6 Days)
...7596.00
Seats Available: 2
This hands on, instructor led program is the highest level of professional IT Service Management certification available. The candidate who achieves this certification has demonstrated not only an in-depth knowledge of IT Service Management but also a practical application of that knowledge. The program spans 6 expanded days of lectures, student assessments, group
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Illustrator Introduction Training in Ottawa
... the basics skills that are necessary to begin using this program effectively.
Adobe Illustrator will introduce you to the basics of the program. Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. In this course, you will learn many of the basic skills that will allow you to take advantage of Illustrator s powerful
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ITIL V3 Foundation Certification 3 Days
...ourse.
What's included
* Accrediting agency approved program trainer with ITIL Service Manager certification and years of industry experience
* Comprehensive course binder with slides
* Exercises and case study
* Practice Exam
* ITIL V3 Foundations Certification Exam
* Light refreshments in the morning and during breaks
* Certificate of completion
For more
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ITSM Metrics (KPIs and TCO) Awareness
...or IT service management.
Included in this certification program is:
* Trainer with ITIL Service Manager certification and years of industry experience
* Course binder with slides
* Case study
* Light refreshments in the morning and during breaks
* Certificate of completion
For more information please call 1-877-313-8881 or copy this link into your browser:
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Microsoft Excel 2003 Level 1

Location: Vancouver Date: 2008-01-28
List Price: $199 Offered Price: $139.00
Seats Available: 2
This one day Microsoft Excel Training course covers the fundamentals of what you will need to know to effectively use Microsoft 2003.
Objectives
Understanding the Excel Program Screen
Using Menus, Toolbars and Creating a New Workbook
Opening, Saving, and Manging a Workbook
Moving the Cell
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Batending & Mixology Certification Mississauga
Location: City of Mississauga Date: 2007-07-09
List Price: $249 Offered Price: $165.00
Seats Available: 10
If the MasterClass is not an option for you, the next best alternative is the Introduction to Bartending and Mixology certification program. This program covers the essentials of bartending, including Cocktails, Shooters and Martinis and will give you the knowledge and confidence to make
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Access Introduction-2 Days

Location: Toronto Date: 2007-07-05
List Price: $550 Offered Price: $350.00
Seats Available: 2
This course provides the first step in learning how to use this powerful database program. The objective is to provide participants with an understanding of Table design, entering data, and building Queries to manipulate data. Forms and Reports are briefly introduced using the Wizards provided.
more...
PowerPoint Introduction-1 Day

...urse provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts.
The Introductory course allows the user to create simple though effective presentations
more...
Excel Introduction-1 Day

...his course introduces participants to the Microsoft Excel program. The objective is to make the student comfortable with spreadsheet concepts like columns, rows, cells, sheets, and creating formulas. At the end of the course, students can begin creating their own spreadsheets and be comfortable enough to pursue the more sophisticated topics covered in the Intermediate and Advanced courses.
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Time Empowerment TechniquesTM Program
Location: Toronto Date: 2007-05-05
List Price: $495 Offered Price: $345.00
Seats Available: 6
Here are the 4 main benefits of attending this seminar:
Gain control over your reactions to events and have more choices in your life
Release negative emotions, anxiety, fears and phobias in yourself and others
Create positive and lasting changes
Install goals into your future
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NLP Practitioner Certification Training
Location: Toronto Date: 2007-04-27
List Price: $3295 Offered Price: $2305.00
Seats Available: 6
3 Consecutive Weekends
April 27th, 2007 6:30pm to 10:00pm and April 28th & 29th, 2007 9:00am to 6:00pm
May 4th, 2007 6:30pm to 10:00pm and May 5th & May 6th,2007 9:00am to 6:00pm
May 11th,2007 6:30pm to 10:00pm and May 12th & May 13th, 2007 9:00am to 6:00pm
Here are the 4 main benefits of
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Introduction to Computers-1 Day

Location: City of Mississauga Date: 2007-04-26
List Price: $275 Offered Price: $190.00
Seats Available: 5
This course is designed for people who have no computer experience. Topics include: the keyboard, computer components (hard drive, memory, monitors, cpu, etc.) an operating system (Windows), overview of the Internet (how to perform searches and navigate web sites), creating a hotmail
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Excel Intermediate Level 1-1 Day

Location: Toronto Date: 2007-04-10
List Price: $275 Offered Price: $190.00
Seats Available: 4
After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program.
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Excel Intermediate Level 1-1 Day

April 11, 2007
9:00am - 4:00pm
After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program.
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Biz Launch Up and Running Business Start Up Training
Learn How to Run Your Small Business!
Guaranteed to make you a better entrepreneur.
Our popular 30-hour real-life small business training program will help you to build your dream enterprise. You'll learn how to run a small business, create a profitable business model, make key decisions, focus your marketing and develop a solid Business Plan.
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Introduction to Computers-1 Day

March 23, 2007
9:00am to 4:00pm
This course is designed for people who have no computer experience. Topics include: the keyboard, computer components (hard drive, memory, monitors, cpu, etc.) an operating system (Windows), overview of the Internet (how to perform searches and navigate web sites), creating a hotmail account and sending email messages, and finally a brief discussion and look at
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MS Office 2003 Upgrade-1 Day

March 29, 2007
9:00am - 4:00pm
If you were using an older version of Microsoft Office and now have version 2003, this course is for you. We'll look at the significant changes that have been made in each program, as well as the new features that have been added to version 2003. Programs covered are Word, Excel, PowerPoint, and Outlook.
This course is classroom style instruction:
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PowerPoint Introduction-1 Day

...urse provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts.
The Introductory course allows the user to create simple though effective presentations
more...
Access Introduction-2 Days

April 2-3, 2007
9:00am to 4:00pm
This course provides the first step in learning how to use this powerful database program. The objective is to provide participants with an understanding of Table design, entering data, and building Queries to manipulate data. Forms and Reports are briefly introduced using the Wizards provided.
This course is classroom style instruction: Instructor-led,
more...
PowerPoint Introduction-1 Day

...urse provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts.
The Introductory course allows the user to create simple though effective presentations
more...
Excel Introduction-1 Day

...his course introduces participants to the Microsoft Excel program. The objective is to make the student comfortable with spreadsheet concepts like columns, rows, cells, sheets, and creating formulas. At the end of the course, students can begin creating their own spreadsheets and be comfortable enough to pursue the more sophisticated topics covered in the Intermediate and Advanced courses.
more...
PowerPoint Introduction-1 Day

...urse provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts.
The Introductory course allows the user to create simple though effective presentations
more...
Access Introduction-2 Days

April 9-10, 2007
9:00am-4:00pm
This course provides the first step in learning how to use this powerful database program. The objective is to provide participants with an understanding of Table design, entering data, and building Queries to manipulate data. Forms and Reports are briefly introduced using the Wizards provided.
more...
Excel Intermediate Level 1-1 Day

April 9, 2007
9:00am - 4:00pm
After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program.
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From MotivatedMinds, Inc
The Sales Intelligence Program
...Program is a unique approach for developing masterful sales professionals who love what they do and excel at doing it. It delivers a robust consultative approach, an advanced formula for leveraging natural selling strengths, followed by an elite mastery learning experience. Three program levels and a modular format allow for reinforcement of any sales process and seamless customization. The 1st
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Team Synergy Workshop
The Kolbe System can be used to analyze existing as well as potential teams based on individual Kolbe Index results, giving managers and senior leaders the capability to predict and manage team performance.
This program includes individual Kolbe Indexes, A team Synergy Report, and a one-day workshop. It offers a cost-efficient means of debriefing the Kolbe Indexes.
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The Genius Inside Workshop Series
The Genius Inside Workshop Series is an adapted version of a leadership development coaching program designed for groups. Ita s the perfect solution for organizations with budgetary constraints who want coaching for managers, executives and leaders.
The workshops are interactive and efficient. At the outset of the program, personal effectiveness is linked to job
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The Genius Inside Coaching Program
...Program
The Path to Your Natural Power
a This program helped me refine my a Inner Gamea which gave me clarity, focus and higher levels of confidence. Proper coordination of my talents allowed me to take some big leaps - I now have an incredible job where my strengths are highly valued and provides a passionate life that Ia m energized about every day."
L. T.;
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From Spiritual Wisdom Learning Centre
Mediumship Understanding and Development




...Program of Mediumship understanding and development covering these topics in an interactive presentation and weekly meditation. Continuing weekly meditations aid the development process of the student.
With basic knowledge in place, the practice opens the psychic centres for meditation and mediumship. Subjects include:
Introduction
What is a Psychic? What is a Medium?
Awaken the Psychic
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From Itplanit Services Corp.
Threat and Risk Assessment Workshop

Threat and Risk Assessment workshop is a five day program which combines the methodology and practical scenarios that students work through. visit www.itplanit.com for more information and scheduled dates.
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From Regal Solutions International
Understanding and Setting Departmental Specific KPIs and the BSC



Having Effective Key Performance Indicators (KPIs) and a Balanced Scorecard (BSC) for your organization can help management define, measure and provide a supportive role in maximizing resource utilization to achieve goals. Appropriate KPIs help set and guide people within the organization to focus on activities that add value and at the same time provide management a tool to control the results of
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From Premium Technology Inc.
Strategic Project Management

...program is a customizable and highly interactive training program enabling organizations to increase their internal project management skills and success rates.
This program supplements the traditional certification based training programs by equipping project managers with techniques to address the real-life issues, challenges, and responsibilities that they face in today s business
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From TRANSITUS Management Consulting
ORCHANGO Change Master Program (English, French)





...anizational change as they go.
To be most effective, the program should take place over several months, as opposed to one or two weeks straight (although this option is also available).
The program follows an action learning cycle that is repeated four times. The cycle is comprised of four stages: Learning ; Applying ; Leading and Reflecting .
The Learning sessions equip managers with
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From Live to Learn
Recruitment Strategies



...ies required for successful performance on the job.
This program focuses on best practices in sourcing and hiring people who will contribute bottom line results to your organization.
Participants will be introduced to behaviour based interviewing techniques based on the concept that the best predictor of behaviour in the future, is behaviour in the past.
Effective recruitment and
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Managing Change



Transition; The Personal Path Through Change
Transition is the gradual, psychological process that we undergo in response to changes that occur in the world around us. Dr. William Bridges defines three guideposts on the path to successful transition: Endings, The Neutral Zone, and New Beginnings.
Endings: What it was like.
Something has changed or is changing, and you must leave the familiar
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Management Development





...mmitment of their employees.
The Management Development Program is designed to help individuals increase their productivity and ability to manage other people, processes and performance within a complex and changing workplace.
As with most of our programs, the MDP is customized to address your specific training needs. The program has been especially successful when implemented in modular
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Customer Service Excellence



...rt from the competition.
The Customer Service Excellence program will guide participants through:
- Understanding the Value of Customer Service
- Recognizing External AND Internal Customers
- Communicating with Customers
- Demonstrating Telephone Etiquette
- Interpreting Body Language and Behavioural Styles
- Handling Challenging Situations
- Maintaining a Positive Attitude
-
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Communications



...a 2-way street to understand and to be understood. This program discusses how to overcome communication barriers such as selective attention, selective interpretation and selective retention. Employees benefit by understanding the various components of communications through participation in an informative, interactive workshop.
Should you require a workshop with a specific focus, Live to
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Adventures in Attitude



...changing our perspective on ourselves and others.
This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility and accountability in the midst of change, and it helps turn passive resistance
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Sales Strategies

You re on top of the world when sales exceed forecasted expectations. But what do you do when they don t? Hire new people? Put on the pressure? Spend more money on advertising and marketing?
Why not invest in the people who already know your business, product, culture and competition?!!
Whether you identify a need to further develop your sales professionals or enhance the skills of your
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From Nexus Risk Management Inc.
Asset Liability Management Techniques and Practices for Insurance and Pension







...ernationally acclaimed course consists of a 5-day on-site program and an optional 5-week e-learning course.
A 5-week e-learning course covers ALM Essentials and prepares participants for the intense on-site experience. The 5-day on-site program includes professional classroom training on Asset Liability Management Techniques and Practices with concurrent tracks for Insurance and Pension, a
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From Affinity Consulting and Training Group
Getting The Most From Your Key Contributors




Even the best performers get stagnated from time to time. But before managers can help
them out of their rut, they need to understand the situation and why the person is
having difficulty. Sometimes they don t have the skills or know-how. This program helps
managers use DiSC to read the situational needs of their key contributors and adjust
their management style accordingly. They ll learn some
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Reducing Team Conflict




Few of us like conflict. So why is it so pervasive, so enduring, and so difficult to resolve?
One of the primary reasons is that we all have a natural instinct to see just one side of an
issue: our own. Can this instinct be reshaped?
Twenty-five years of DiSC training shows that it can. This is a simple but powerful program that helps individuals and groups develop the understanding and empathy
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Adventures in Attitudes - A Guided Program for Achieving Personal and Professional Growth


...program like no other. Delivered in ten half-day sessions, or as one continuous three and a half-day session, this is a strategic program designed to help people understand that how they perceive and respond to events is their choice.
This awareness is the first step in changing negative attitudes to positive ones, and in changing disengagement to engagement. Over four
million people worldwide
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From Play On Music Academy
Musical Mania


...program giving children the chance to write, produce, and perform an original musical in five fun-filled days. The program provides opportunities for children to participate in group music workshops, drama, set design, movement, and costume creation.
Musical Mania is open to children ages 7 12 with an interest in learning new skills relating to music, art, and drama. Enthusiasm and a positive
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From CDI College of Business Technology & Healthcare
Accounting and Payroll Administrator


...y of a business? The Accounting and Payroll Administrator program is designed to provide you with the fundamentals of practical accounting and payroll tools. Through vital hands-on training, you will develop accurate and reliable accounting and payroll procedures through the use of manual and computerized accounting applications.
You will gain the ability to perform general accounting duties,
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Banking and Financial Services


... all aspects of the business world. The objective of this program is to expose the students to the most relevant aspects of general banking and finance in order to provide a good foundation knowledge and the skills required for a position in banking or finance-related environment. Understanding customer service, on-line banking, other banking s
