Program Web-based Seminars - Training Resources

A Better Method for Cross Training Production Personnel ...r will address: a How to construct a cross-training program in operations building a successful program with little or no involvement from HR. a How to identify the Job Masters and then get them to share their experiences and skills with others. a How to get employees to certify the skills of other employees. a Building an internal value system around  more...

InDesign CS4 Fundamentals Lodestone Live Lodestone Digital provides public InDesign classes across the country that are certified by Adobe. In addition to our public classes, we can provide InDesign training at your location for students who need custom solutions. Our instructors have years of InDesign production experience, and specialize in implementing digital media tools into a workflow. Before each on-site training session, we  more...

Flash CS4 Fundamentals Lodestone Live Lodestone Digital provides public Flash classes across the country that are certified. In addition to our public classes, we can provide Flash training at your location for students who need custom solutions. Our instructors have years of Flash production experience, and specialize in implementing digital media tools into a workflow. Before each on-site training session, we take a close look  more...

Dreamweaver CS4 Fundamentals Lodestone Live Lodestone Digital provides public Dreamweaver classes across the country that are certified by Adobe. In addition to our public classes, we can provide Dreamweaver training at your location for students who need custom solutions. Our instructors have years of Dreamweaver production experience, and specialize in implementing digital media tools into a workflow. Before each on-site training  more...

Business Strategy Foundation ...w the business. The a Business Strategy Foundationa program is designed to help entrepreneurs or future business leaders get a perspective of how business strategy can be formulated and executed. It is delivered in a pragmatic, interactive manner that enables the participant to utilize the principles in his daily work. The outcome would be a framework where the business is described,  more...

Executing Product Strategy How strongly placed are your products to attain market success. Fine-Tune the Business Plan for your Product. Get successful by making informed choices. It is especially helpful for entrepreneurs to formulate their thoughts in a structured manner so as to avoid basic pitfalls and conserve precious resources. The program helps the participant to think through how he is going to execute the  more...

Captivate 4 Advanced Lodestone Live Lodestone Digital provides public Captivate classes across the country that are certified by Adobe. In addition to our public classes, we can provide Captivate training at your location for students who need custom solutions. Our instructors have years of Captivate production experience, and specialize in implementing digital media tools into a workflow. Before each on-site training session,  more...

Captivate 4 Fundamentals Lodestone Live Lodestone Digital provides public Captivate classes across the country that are certified by Adobe. In addition to our public classes, we can provide Captivate training at your location for students who need custom solutions. Our instructors have years of Captivate production experience, and specialize in implementing digital media tools into a workflow. Before each on-site training session,  more...

FREE DEMO FOR SAP HR ...areer. As part of Sai Technologies SAP Online Training program, we are starting with a fresh batch for SAP HR from 27th sep, 2009.. To join us, take up a free demo to check out the quality of our training and the performance of our trainer. ABOUT SAP HR: The SAP HR module enables companies to effectively manage information about the people in their organization. It is integrated  more...

SAP BPC TRAINING by an Expert with Several Implementations Expertise ... teach business solutions. Our BPC Competency Development Program is driven based on real-time business problem OUR TRAINING HIGHLIGHTS a 100 hours of intensive training a Designed to obtain SAP Associate level certification a We are licensed SAP Customer a We provide you with 24/ 7 server access for 3 months a We provide latest material, assignments, sample  more...

Use Customer Service to Win Loyal Clients ...our service commitment Develop a rewards and recognition program to ensure your employees deliver customer service the way you want Hire employees that share your service values Solicit input from your clients on your service performance so you can deliver the experience they expect Establish service performance measurements that matter and use them to make changes the will boost revenue  more...

Advanced Customer Service Planning for Services Firms ...rvice Journey,' helps companies design a customer service program that not only focuses on retention, but also revenue growth. She teaches you how to analyze your customer base so you focus on what matters most with your customers and techniques to ensure your employees share your service commitment. You'll be prepared to design and implement your customer service plan to keep your clients  more...

Entrepreneurial Innovation for Solopreneurs Generate Sound Business Ideas When You Work Alone The health of your business requires a constant infusion of new ideas and innovation. Market trends, competition, and technology challenge you to look at your business in new ways to stay ahead of the competition, but the answers to solve those challenges don't rush to mind. As a solopreneur, you don't have a team to rely upon to brainstorm for  more...

Establish A Solid Foundation for Your Small Business Learn Critical Business Growth Strategies Beyond Product Expertise Being an expert in your field inspired you to launch your own business. The tough economy has quickly exposed the difference between being a, subject matter expert and a business expert ... the latter of which is knowledge many business owners do not possess. If you don't master the business side of the equation, your firm is  more...

Driving Business Development Using Modern Principles of Productivity ...hnologies to communicate with clients and prospects, this program delivers a series of tips and tricks you can use to build your business. Paul H. Burton, a leading authority on productivity and time management and author of the widely acclaimed book QuietSpacing - Productivity Has Evolved, has trained thousands of executives and professionals to utilize the principles of productivity to grow  more...

Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

How to Become A Great Sales Leader Learn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...

Social Media Savvy ...ed properly. Learn how to create a social media marketing program that results in lots of business for you! In this webinar you will learn how to: Define Social Media marketing and what it offers for any business Learn about the success stories and how your business could be one of them Become 'term savvy' and familiar with concepts regarding Web 2.0 and social media Avoid the pitfalls of  more...

How to Run Effective Internal Meetings Increase Productivity with Well-Run Meetings As you are searching high and low for the costs that are dooming your business, you are forgetting one of the most expensive ones unproductive, unnecessary meetings. Talk to your employees and you will hear the complaints fly: being invited to meetings that are not geared toward them meetings that are poorly run and meetings that were not needed at  more...

Time Management for Sales People Find More Time to Sell Without Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and  more...

Establish A Solid Foundation for Your Small Business Learn Critical Business Growth Strategies Beyond Product Expertise Being an expert in your field inspired you to launch your own business. The tough economy has quickly exposed the difference between being a, subject matter expert and a business expert ... the latter of which is knowledge many business owners do not possess. If you don't master the business side of the equation, your firm is  more...

Differentiation Strategies for Financial Advisors Create Compelling Stories To Stand Out From Your Competitors and Win More Clients The competition for new clients is fierce in the financial advisor industry. You're up against the big guys who offer a comprehensive suite of financial services as well as financial advisors deeply entrenched in the region for ages. Although competition is tough, there is a secret strategy for becoming the victor  more...

The Busy Professional's Guide to Social Networking ...investment Measure the success of your social networking program As an added bonus, the first 50 registrants receive Lynne's white paper titled 'How to Make Social Networking Simple' to help you implement the teachings from this session. Lynne Jarman-Johnson is a dynamic business owner who helps businesses and non profits with communication planning and implementation. Companies feeling  more...

Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...

Organizational Skills For Professional Business Women Rediscover Your Productivity Mastery CRMs, PDAs, and cell phones were supposed to help you become more organized and productive. Instead, they've caused you to become more scattered, disorganized, and overwhelmed. Some data in here, some contacts in there, and appointments in all of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman,  more...

Create a Client Experience to Grow Your Financial Advisor Practice Strategies for Developing a Consistent, Memorable Impression Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client s frustration but are you responsible too? How you define the client experience affects, not only retention, but also the new clients  more...

Master Cold Calling to Drive Revenue Techniques to Get Your Foot In the Door Technology has created tremendous barriers for sales people. From caller ID to voicemail to professional screeners, reaching the decision-maker has never been more challenging. When you finally reach them, you have a mere few seconds to capture their attention or you get the dreaded click and opportunity is lost. For most sales people, the prospecting call  more...

Put the Relate Back Into Relationship ...industry, their competitors, and their customers. In this program, you'll discover practical online research tips, tricks, and tools you can use to find critical business information, and how to apply it to provide long-term client value. You will learn: Tips and tricks for popular search engines get it right the first time The 'Invisible Web' Web sites most people and search engines can't  more...

A Seat at the Table How Top Salespeople Connect and Drive Decisions at the Executive Level Are you a sales person who sells their wares or a business person who builds solutions? If you are tasked with calling into the executive suite, you best be the latter as the traditional seller will fail here. Executive-level selling requires a completely unique skill set, not only to get in the door, but to get the deal  more...

Align Vision, Mission, and Strategy to Reach Your Goals Leadership Strategies for Managers Yogi Berra said it best, 'Be very careful If you don't know where you're going you might not get there.' As a business leader, your organization needs to have a vision - and a plan to implement it - to reach your goals. If not, your team will be unfocused and underperform. Many think that creating a vision is too difficult and time consuming while others think  more...

How to Prevent Foot in Mouth Disease - A Prescription from The PR Doctor for Healthy Media Relations ...lic relations is essential to any comprehensive marketing program. At its best, a well-run PR program can increase exposure to your business dramatically while significantly reducing your advertising costs. Poor public relations, on the other hand, create missed opportunities and can even do significant damage to your business s reputation. This webinar will present Public Relations DOs and  more...

Managing Difficult Employees In Key Positions ...rlying causes of difficult behavior in the workplace. The program addresses the approach as well as the steps necessary to move towards sustained change. There are ways to keep valued key staff who are keeping employees on edge or holding them hostage. You ll learn: How to approach difficult people and get under the 'fear' radar How to communicate with difficult people Ways to  more...

Marketing Strategies to Reach the Gay and Lesbian Community Learn how to reach this powerful, niche market segment According to the Selig Center for Economic Growth, the gay and lesbian market is the 3rd largest consumer segment with a buying power of $720 billion. This rapidly growing market can be a key revenue source for your company - IF you know how to reach them. Fear and a lack of knowledge of this market segment may be keeping you from creating a  more...

Social Media Savvy ...ed properly. Learn how to create a social media marketing program that results in lots of business for you! In this webinar you will learn how to: Define Social Media marketing and what it offers for any business Learn about the success stories and how your business could be one of them Become 'term savvy' and familiar with concepts regarding Web 2.0 and social media Avoid the pitfalls of  more...

What Financial Planners Don t Tell Business Executives Leverage Prosperity Economics to Re-Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do  more...

Customer Service Strategies to Increase Revenue ..., you'll learn how to: Analyze your customer service program through the lens of your customer Instill a corporate culture founded on customer delight Leverage WOW! customer service as a revenue opportunity, not a line item cost Get your customers to sell for you exponentially expanding your sales and marketing reach Upsell and cross-sell to your existing customer base to  more...

Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...

Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...

Leading In A Bad Economy ...f your team with clarity, competence and confidence. This program is for leaders who want to serve the lives of their companies, their people and the world. You know you need clarity and laser-like focus to lead your team through turbulent times. Now, more than ever, you need to inspire your team to new heights. The insights you ll gain in this webinar will strengthen your conviction, clarify  more...

Strategies to Find Your Next Job Fast! Learn How to Conduct A Successful Job Search Post a resume on a job board, respond to a few online job ads, call a couple of recruiters and still no job opportunity is in sight. The typical job search lacks a game plan, focus, and direction leading the search to take, what feels like, forever. With today's competitive job market, you can't afford to thrash about; you need a job search strategy.  more...

How to Develop Your Employees with Little Investment Improve performance through self-directed learning Cuts hit the training budget hard. Yet, despite the economic crunch, employee development remains a critical requirement of a successful company. Resources are scarce, budgets are tight, but the companies that survive and thrive are those who learn the secrets to training their employees without breaking the bank. Tim Hagen, salesforce  more...

Develop A Marketing Plan to Retain and Grow Your Customer Base Uncover the Secrets About Your Customer's Buying Habits You've heard it before. It's much more costly to find a new customer than to expand the buying relationship with an existing one. While the concept is not new or revolutionary, most companies don't know what drives their customers to buy, and what else they can sell them. Worse yet, they leave the door wide-open for their competitors to  more...

Negotiating With The Big Dogs How Small Businesses Can Contract Without Losing Their Shirt Every small-business owner dreams of landing big clients. But doing business with the big guys doesn t automatically mean big profits. Their executives and procurement officers are well-trained and ready to put the squeeze on you during contract negotiations. If you can't hold your own in the negotiation, be prepared to sacrifice all of  more...

Use Customer Service to Win Loyal Clients ...ur service commitment Develop a rewards and recognition program to ensure your employees deliver customer service the way you want Hire employees that share your service values Solicit input from your clients on your service performance so you can deliver the experience they expect Establish service performance measurements that matter and use them to make changes the will boost revenue  more...

Get Ready, Set, Go! How to implement profitable strategies in this uncertain economy! ...ing! 'Thanks for imparting great strategic advice, your program contained valuable ideas, delivered by a proven expert in her field. I will definitely attend future programs given by Janet.'- Bruce Williams - Kansas City Benefits and Outcomes: Learn how to: Align your corporate strategy Keep employees focused Control costs and expenditures Capitalize on opportunities Innovate for  more...

How to Become A Great Sales Leader Learn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...

Social Media Savvy ...ed properly. Learn how to create a social media marketing program that results in lots of business for you! In this webinar you will learn how to: Define Social Media marketing and what it offers for any business Learn about the success stories and how your business could be one of them Become 'term savvy' and familiar with concepts regarding Web 2.0 and social media Avoid the  more...

Empower your Employees - a proven strategy to improve profitability While employees are one of your company s greatest assets, they are also one of your largest fixed cost items. So how do you maximize your return on your investment? This seminar includes ideas on how to implement an empowerment program and enhance your current program. The more empowered your employees, the lower your turnover, and the higher your productivity and profitability. Why empower  more...

Never Have Another Cold Call! Know More Than You Ever Thought You Could About Your Prospects, Clients, and Competitors You've heard it before Knowledge is power and, as a sales professional, you need that power to sell. A tremendous amount of information is available at your fingertips to prepare for a sales call or research competitors, but few know how to find it online. Deals are lost every day because the wrong sales  more...

Organizational Skills For Professional Business Women Rediscover Your Productivity Mastery CRMs, PDAs, and cell phones were supposed to help you become more organized and productive. Instead, they've caused you to become more scattered, disorganized, and overwhelmed. Some data in here, some contacts in there, and appointments in all of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman,  more...

Stop Stifling the Growth of Your Company! Learn how to remove the blinders that limit potential As a business owner and entrepreneur, are you focused on the big picture of where your company needs to go or do you only see a tiny microcosm and fight for crumbs? The Achilles' heel of many executives is that they have a vivid image of the little picture, but pay little attention to the big vision. They lead companies that have little  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...

Driving Business Development Using Modern Principles of Productivity ...hnologies to communicate with clients and prospects, this program delivers a series of tips and tricks you can use to build your business. Paul H. Burton, a leading authority on productivity and time management and author of the widely acclaimed book QuietSpacing - Productivity Has Evolved, has trained thousands of executives and professionals to utilize the principles of productivity to grow  more...

Use Customer Service to Win Loyal Clients ...ur service commitment Develop a rewards and recognition program to ensure your employees deliver customer service the way you want Hire employees that share your service values Solicit input from your clients on your service performance so you can deliver the experience they expect Establish service performance measurements that matter and use them to make changes the will boost revenue  more...

Measuring the Value of Your Trade Show Program ...m have the metrics to justify their investment. Marketing programs that don't demonstrate a financial return for the investment are in danger of being cut from the budget. Who is accountable in your company for demonstrating the return on investment (ROI) from your trade show program? If ROI accountability resides with you, join Barry Siskind, international trade show expert, for this  more...

Create a Client Experience to Grow Your Financial Advisor Practice Strategies for Developing a Consistent, Memorable Impression Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client s frustration but are you responsible too? How you define the client experience affects, not only retention, but also the new clients  more...

Driving Business Development Using Modern Principles of Productivity ...hnologies to communicate with clients and prospects, this program delivers a series of tips and tricks you can use to build your business. Paul H. Burton, a leading authority on productivity and time management and author of the widely acclaimed book QuietSpacing - Productivity Has Evolved, has trained thousands of executives and professionals to utilize the principles of productivity to grow  more...

How to Create Profitable Customer Relationships ...aders how to develop and implement customer profitability programs. She works with leaders and managers to create programs that build trust, exceed customer s needs, and generate profit. If you want to increase your customer retention, attract new customers and release your non-profitable customers- then you need to attend this webinar. You will learn how to: Create the basics of a  more...

Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...

What Financial Planners Don t Tell Business Executives Leverage Prosperity Economics to Re-Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do  more...

Strategies to Find Your Next Job Fast! Learn How to Conduct A Successful Job Search Post a resume on a job board, respond to a few online job ads, call a couple of recruiters and still no job opportunity is in sight. The typical job search lacks a game plan, focus, and direction leading the search to take, what feels like, forever. With today's competitive job market, you can't afford to thrash about; you need a job search strategy.  more...

eSoftware Tester Certification - Foundation Level Are you looking for an internationally recognized certification in software testing in an eLearning format? Delivered by top experts in the testing industry right to your desktop, eSoftware Tester Certification is an accredited training course to prepare you for the ISTQB Certified Tester - Foundation Level exam. This program is the only internationally accepted certification for software testing,  more...

TCE Total Customer Experience Model Building e-Workshop for Financial Services TCE (Total Customer Experience) Model Building e-Workshop is designed to help Marketing, Sales and Service Executives build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle. The content of this program is based on the U. S. patent-pending Branded CEM (Customer Experience Management) Method,  more...

A Seat at the Table How Top Salespeople Connect and Drive Decisions at the Executive Level Are you a sales person who sells their wares or a business person who builds solutions? If you are tasked with calling into the executive suite, you best be the latter as the traditional seller will fail here. Executive-level selling requires a completely unique skill set, not only to get in the door, but to get the deal  more...

What Financial Planners Don t Tell Business Executives Leverage Prosperity Economics to Re-Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do  more...

Time Management for Sales People Find More Time to Sell Without Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and  more...

Marketing Strategies to Reach the Gay and Lesbian Community Learn how to reach this powerful, niche market segment According to the Selig Center for Economic Growth, the gay and lesbian market is the 3rd largest consumer segment with a buying power of $720 billion. This rapidly growing market can be a key revenue source for your company - IF you know how to reach them. Fear and a lack of knowledge of this market segment may be keeping you from creating a  more...

Online Customer Service Training Customer Service Excellence Online Training Program. Explore all of the elements of customer service in the online version of Business Training Works' onsite program: Customer Service Excellence.  more...