Instructor Led Program Training in United Arab Emirates - Training Seminars, Resources and Workshops

Nationalization Attracting and Retaining Nationals - HR Management

Determine the main sources for attracting and hiring nationals in the region. Define the recruitment & selection processes best used for selecting nationals. List the main criteria best used for assessing nationals. Design an induction program for newly hired nationals. Use the right techniques for evaluating nationals at the end of their induction/ probation period. more...

Train the Trainer From Design to Delivery - Training and Development

Relate their psychological types and/ or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of expertise. more...

Materials Management Development Program - Materials Management

Understand the various functions of materials and supply chain management and how they relate to each other. Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering. Manage the warehousing operations and maximize user service by providing fast and accurate issuing. Negotiate with suppliers more...

Managing Time and Cost of Projects - Contracts and Projects

Understand project management framework, processes and tools in compliance with Project Management Institute (PMI) standards. Focus on time and cost management. Learn different methods of constructing project diagrams, schedules and plans. Learn tools and techniques necessary to perform an in-depth analysis on project schedules and plans. Identify different methods for cost estimation and more...

Customer Service Excellence

By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Agree on a strategy to recover from major setbacks and regain the loyalty of customers. more...

Project Management Skills - Contracts and Projects

...program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while managing projects. more...

Retail Management - Sales and Marketing

By the end of the program, participants will be able to: Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop successful sales plans to grow store profitability. Ensure a positive shopping experience. Use proper merchandising and promotional strategies to improve sales performance and customer loyalty. more...

Technical Report Writing - Business Writing

By the end of the program, participants will be able to: Write clear and reader friendly technical reports. Understand the structure of technical reports. Produce various types of technical reports. Prepare visuals that supplement and support technical reports. Present statistics and technical information in an understandable manner. more...

Advanced Purchasing and Cost Saving Techniques - Dubai

By the end of the program, participants will be able to: Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function. more...

Cost Management Fundamentals and Techniques - Dubai

By the end of the program, participants will be able to: Learn the importance of analyzing and managing costs. Understand Activity-Based Management ABM. Appreciate the importance of process costing and cost allocation. Develop important tools for planning and decision making. Evaluate and manage performance through strategic cost management. more...

Managing and Coordinating Training Proactively - Dubai and Beirut

...program, participants will be able to: Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance performance. Evaluate more...

Human Resources Management - Riyadh, Dubai, Kuala Lumpur

...program, participants will be able to: Explain the main functions in Human Resources and the role of each. Learn the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of training and development and how T & D works from identification of training needs to evaluation of training. Learn the roles and more...

Advanced Communication Skills - Dubai

...program, participants will be able to: Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different personalities more...

Customer Loyalty Strategies and Measurement - Dubai

...program, participants will be able to: Understand customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impact-full customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create more...

HR KPIs Measuring the Effectiveness of Human Resources - Dubai Beirut Abu Dhabi

...program, participants will be able to: Define metrics and the role they play in measuring the effectiveness of Human Resources. Differentiate between hard and soft metrics in human resources. List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and benefits, performance more...

Win-Win Negotiation Skills - Dubai Jeddah

By the end of the program, participants will be able to: Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles Plan and conduct (individually and within a team) several negotiations. Use the 10-point planning format that will allow reaching a win-win outcome Appreciate and apply (if need be) different negotiating tactics. more...

High Performance Teams - Dubai Riyadh By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities more...

Marketing for Better Results - Dubai

By the end of the program, participants will be able to: Define the nature and concept of marketing in a competitive environment. Understand the process of planning for marketing activities. Apply the techniques used in assessing market opportunities Gather information necessary for implementing successful marketing strategies. Understand the implications of the 4Ps in marketing. more...

Mastering Business and Financial Modeling - Abu Dhabi Dubai

By the end of the program, participants will be able to: Use Microsoft Excel in business finance more effectively. Perform analysis and evaluation to assist in enhancing the decision making process. Understand and create pivot tables and pivot charts. Analyze business data in no time. Prepare business and flash reports to senior management. more...

Business Etiquette and Protocol - Dubai

By the end of the program, participants will be able to: Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the more...

Business Etiquette and Protocol - Dubai

By the end of the program, participants will be able to: Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the more...

Certified Administration and Office Management Professional - Dubai Abu Dhabi

...program, participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an more...

Certified Purchasing Professional - Dubai

By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. more...

Intermediate Accounting - Dubai

By the end of the program, participants will be able to: Understand the balance sheet and financial disclosures. Learn the importance of the income statement and statement of cash flow. Have a clear comprehension of asset measurement and recognition. Analyze and understand various investment classes. Perform liability and equity measurements and disclosures. more...

Advanced Compensation Management - Dubai Kuala Lumpur

By the end of the program, participants will be able to: Understand the value of performance based reward systems as a business tool and a motivator of employees. Evaluate the uses and benefits of short and long term incentives. Match compensation systems and organization culture. Stay up to date with trends in compensation. more...

Implementing and Managing a Customer Complaints System - Dubai

By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Understand the flow of customer feedback in an organization. Learn to use customer feedback to enhance the organization a a s performance. Learn to develop an effective customer feedback system. more...

Certified Accounts Assistant - Dubai Abu Dhabi

By the end of the program, participants will be able to: Understand the cycle of accounting. Learn how accounting affects their day-to-day business. Learn the components of financial statements. Perform the accounting closing cycle. Get up to date with accounting terminology that will enable them to perform more effectively at work. more...

Certified Contract Manager - Dubai ...program, participants will be able to: Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and roles of the contract manager / administrator. Discuss ways of using lessons learned to minimize more...

Interdepartmental Communication - Kuala Lumpur Dubai

...program, participants will be able to: Identify and understand the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for enhancing more...

Report Writing for the Modern Business - Dubai

By the end of the program, participants will be able to: Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. Give strong recommendations based on the right conclusions. Illustrate reports with attractive visual aids. more...

Successful Fleet and Transport Management - Dubai Istanbul

...program, participants will be able to: Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment). Plan and implement effectively all activities related to fleet management and distribution. Manage the organization, personnel, and operational requirements for a successful transportation/ distribution department. more...

Competency-Based Human Resources Management - Kuala Lumpur Dubai

...program, participants will be able to: Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Learn where competencies come from and apply the main steps in designing competency frameworks and models. Apply competencies in the more...

Contract Preparation and Management - Contracts and Projects

By the end of the program, participants will be able to: Identify and discuss the major steps involved in the contracting procedures. Develop the scope of work and recognize the implications of a poorly prepared scope. Discuss the contracting strategy including pricing. Select contractors more efficiently. Review the tendering principles and process more...

Compensation and Benefits - Human Resources Management

Understand the basic principles and major elements of compensation. Understand the various processes in compensation: Job Analysis, Job Descriptions, Job Evaluation and Compensation Surveys. Determine and explain what makes up a sound and effective compensation and benefits program. Design a salary structure and related policies. Design and carry out a compensation survey. more...

Effective Budgeting and Cost Control for Finance

...program, participants will be able to: See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organizational strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure proposal. Analyze more...

Six Sigma Quality Applications for Business Growth and Productivity

By the end of the program, participants will be able to: Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in customer service and continual improvement. Implement and deploy Six Sigma. Understand organization readiness. more...

Managing for Sales Results - Sales Training

...program, participants will be able to: Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to sales teamsa management. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Effectively convert this sales more...

ASQ Certified Manager of Quality and Organizational Excellence Refresher

...program, participants will be able to: Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination. Refine their writing skills in preparation for the a constructed responsea section of the examination. Practice sample tests. This course is designed and developed by ASQa s Quality Management Division. The course is presented in a way more...

Career Development and Succession Planning - Training and Development

Understand the basics of career development and succession planning. Distinguish succession planning and management from replacement planning, talent management, and human capital management. Compare traditional and career planning-oriented HR focus. Explain employee and employer career development roles. Examine innovative corporate career development initiatives. Learn how to close the more...

Certified Team Leader - Interpersonal Skills

...program, participants will be able to: Promote trust and rapport by exploring team player style and how it responds to team values. Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement sustainable more...

Executive Effectiveness

By the end of the program, participants will be able to: Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might possibly influence the future of management. Sharpen their leadership skills through innovative thinking. more...

Efficient Administration and Secretarial Skills

...program, participants will be able to: Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn more...

Human Resources Management - Advanced Training

...program, participants will be able to: Define human resources and its main functions. Define the link between business strategies and Human Resources. Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Evaluate the results of Training & Development through the use of Key Performance Indicators. List the main more...

Enhancing Your Creativity - Interpersonal Skills

By the end of the program, participants will be able to: Determine their potential for creativity and innovation Apply the creative thinking skills and methods in various work-related situations. Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ). Recollect and retrieve memorized information easily and quickly. more...

Training Your Mind for Success with NLP - Interpersonal Skills

...program, participants will be able to: Define and understand Neuro Linguistic Programming (NLP) and its relevance at work Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others. Understand the law of attraction and how to more...

Enhancing Your Creativity

By the end of the program, participants will be able to: Determine their potential for creativity and innovation Apply the creative thinking skills and methods in various work-related situations. Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ). Recollect and retrieve memorized information easily and quickly. more...

From Planning to Execution A Winning Strategy

...program, participants will be able to: Identify and build company competencies, capabilities and resource strengths and explore essential key managerial components for implementing strategy. Examine and evaluate company best practices to strive for continuous improvement. Revise and develop current policies and procedures to facilitate strategy execution. Learn how information and more...

Key Managerial Skills for New Managers and Supervisors - Management

...program, participants will be able to: Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Learn how attitudes and personality types affect team performance. Understand key components of Emotional Intelligence (EI) Empower employees through delegation. Understand how to successfully deal with difficult more...

Evaluating and Managing Risks - Management

...program, participants will be able to: Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management CRM and understand its 5 steps. Identify a range of techniques that can be more...

Psychology of Peak Performance - Management

...program, participants will be able to: Get an inside look at Personality and its various dimensions. Identify the major mental abilities which affect performance. Define conditions for effective goal setting. Comprehend the major traits of Emotional Intelligence and their impact on performance. Use persuasive techniques in influencing people. Use the powers of positive and effective more...

Successful Planning Organizing and Control - Management

By the end of the program, participants will be able to: Apply the critical managerial and supervisory functions of planning, organizing and control. Use the planning cycle for effective results. Link the strategic plan to departmental action plans and schedules. Plan and schedule departmental projects. Manage the plan with performance measurement. more...

Developing and Implementing the Business Plan - Management

...program, participants will be able to: Appreciate the critical importance of a well thought-out business plan for the success of the organization. Analyze the business environment and define the most appropriate goals and strategies. Choose and implement tactics and programs designed to maximize operational success. Develop a practical plan that will enable management to monitor and more...

Management Skills and Techniques - Engineers

By the end of the program, participants will be able to: Understand the management functions of planning, organizing, directing and controlling in a team-building manner. Run an effective work schedule that will increase the productivity. Learn how to coordinate, delegate, and communicate with others to achieve the desired goals. Find out how to creatively manage problem solving and more...

The Distance Manager Managing Offsite Employees and Virtual Teams

...program, participants will be able to: Enhance cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build common vision. Sharpen their remote management and more...

Advanced Level Supervisory Skills

...program, participants will be able to: Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and assurance to handle the position. Grasp the importance of setting goals, planning and prioritizing in order to achieve organizational objectives. Organize time, work and effectively use delegation. Inspire employees and align the team. Use of more...

Leadership Middle Management

...program, participants will be able to: Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in todaya s increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading to continuous more...

Professional Manager - Certified

By the end of the program, participants will be able to: Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behaviour and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management. more...

Leaders Power

By the end of the program, participants will be able to: Distinguish between management and leadership. Identify their strengths and leadership styles through self-assessment. Examine various leadership theories with emphasis on situational leadership. Identify the major competencies underlying emotional intelligence. Understand the role of the leader as delegator and change agent. more...

Finance Skills for Non-Finance Professionals

By the end of the program, participants will be able to: Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in ownersa equity. Interpret the financial health of a company or profit center. Master capital budgeting and cost-volume-profit analysis. Use financial information to manage the business or their more...

Simplification of Work Processes and Procedures for Quality

...program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures will more...

Effective Project Management

...program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Understand and apply project management skills and leadership techniques required by the project manager(s) / coordinator(s) in order to achieve the project scope. Develop an awareness of own personal strengths and weaknesses while managing projects. Plan to deal more...

Team Building Training Dubai High Performance Teams

Objectives: By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities. more...

Interpersonal Communication Skills

...program, participants will be able to: Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective ways to deal with conflict on the more...

Emotional Intelligence - Strategies for Success

...program, participants will be able to: Understand the nature and theories underlying Emotional Intelligence EI. Define the various EI competencies and identify areas for improvement as needed. Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments. Determine the impact of different leadership styles and their more...

Fundamentals of Purchasing

...program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE? s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a more...

Meirc Training Dubai: The Distance Manager, Managing Offsite Employees

...program, participants will be able to: Enhance their cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build Common vision. Sharpen their remote managerial more...

Speed Reading Techniques for Highly Effective People

Training Objectives: By the end of the career training program, participants will be able to: Use advanced reading and comprehension skills. Read better and faster and concentrate more effectively. Get what they want and need from reading in less time. Comprehend and retain more of what they read. Know how to read work material, emails and all business reading more effectively. more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life

...program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use modeling more...

Speed Reading Training Dubai: Techniques for Highly Effective People

...program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material, more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life

...program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use modeling more...

Certified Purchasing Professional ...program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the more...

Evaluating and Rating Suppliers ...program is designed for Employees, supervisors, and managers from the purchasing department or other departments who are directly or indirectly involved in the management of suppliers. This program is worth 15 NASBA CPE?s. Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved more...

Inventory Planning and Stock Control ...program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost more...

Warehouse Operations and Management ...program is designed for Those involved in warehousing store activities, both at the operational and supervisory levels. The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions - purchasing, inventory control and distribution. This program is worth 25 NASBA CPE?s. Maximize user service and provide more...

Advanced Purchasing and Cost Saving Techniques ...program is designed for Senior buyers, purchasing supervisors, purchasing managers and other managers who need to understand purchasing management. This program is worth 25 NASBA CPE?s. Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using more...

Materials Management Development Program ...program is designed for Those involved in any or all functions of materials management at the operational and supervisory levels. The program is also appropriate for anyone interested to learn more about the role of materials management. This program is worth 50 NASBA CPE?s. Understand the various functions of materials and supply chain management and how they relate to each other. Plan more...

Warehouse Operations and Management ...program is designed for Those involved in warehousing store activities, both at the operational and supervisory levels. The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions - purchasing, inventory control and distribution. This program is worth 25 NASBA CPE?s. Maximize user service and provide more...

Certified Purchasing Professional ...program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the more...

Successful Fleet and Transport Management ...program is designed for Those involved in fleet/transportation/distribution activities, both at the operational and supervisory/managerial levels. This program is worth 25 NASBA CPE?s. Apply the procedures and techniques needed for the effective management of a fleet - trucks, cars, buses and material handling equipment. Plan and implement effectively all activities related to fleet more...

Inventory Planning and Stock Control ...program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost more...

Fundamentals of Purchasing ...program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE?s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select more...

Materials and Supply Chain Management ...program is designed for Those involved in any or all functions of materials management who are concerned with successfully providing acceptable customer or user service at a minimum cost; also, for anyone who needs to know more about the role of materials management. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock control, more...

Retail Management ...program is designed for Retail senior managers to discover the various traits of successful retail management through actual case studies and industry best practices that showcase the required skills and strategies. This program is worth 25 NASBA CPE?s. Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop more...

Advanced Public Relations ...program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential more...

Hospitality Events and Conferences Management ...program is designed for Managers, supervisors and officers involved in the planning or management of events and conferences. This program is worth 25 NASBA CPE?s. Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare the more...

Public Relations and Media Skills ...program is designed for Public relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and strategies more...

Business Etiquette and Protocol ...program is designed for Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. This program is worth 15 NASBA CPE?s. Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the more...

Hospitality Events and Conferences Management ...program is designed for Managers, supervisors and officers involved in the planning or management of events and conferences. This program is worth 25 NASBA CPE?s. Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare the more...

Advanced Public Relations ...program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential more...

Simplification of Work Processes and Procedures ...program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case more...

Certified Quality Management Professional ...program is designed for Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improving of organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and more...

ASQ Lean Six Sigma Green Belt ...program is designed for Participants typically come from finance, quality and business operations staff functions. Many have direct intervention as process owners or stakeholders. Learn how to function as a ?tools application? member of a six sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using more...

Total Quality Management TQM Toolbox for Continual Improvement ...program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. more...

Moving Ahead with Processes Mapping and Improvement ...program is designed for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to more...

ASQ Certified Manager of Quality Organizational Excellence Refresher ...program is designed for Individuals who desire to reinforce their skills, knowledge, and capacity to understand the Certified Manager of Quality / Organizational Excellence Body of Knowledge in preparation for taking the ASQ Certified Manager of Quality / Organizational Excellence Examination. CEUs available: 1.9 Practice test testing skills. Review the Body of Knowledge for the ASQ more...

Simplification of Work Processes and Procedures ...program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case more...

Six Sigma Fundamentals ...program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in customer more...

Finance for Non-Finance Professionals ...program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in more...

Mastering Business and Financial Modeling using Excel ...program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in business more...

The Analysis and Use of Financial Statements A Hands-on Approach ...program is designed for Professionals in the field of finance and accounting, department heads, senior management team, financial controllers, finance managers, financial analysts and financial accountants who perform business analysis and provide financial recommendations. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Understand more...

Effective Budgeting and Cost Control ...program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and more...

Reporting and Presentation Skills for Finance and Accounting Professionals ...program is designed for Professionals in the field of finance, accounting, treasury and investment. This program is worth 25 NASBA CPE?s. Learn how to plan a financial presentation. Make use of visual aids to deliver powerful financial presentation. Enhance the image of their financial reports. Practice hands-on live presentations. Deliver financial messages in a concise, more...

Efficient Finance and Accounting Operations ...program is designed for Professionals in the field of finance and accounting, managers, supervisors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE?s. Understand the operations of the Finance and Accounting department. Learn internationally implemented more...

Professional Skills for Finance and Accounting ...program is designed for Financial managers, financial controllers, finance department heads, chief financial officers, accounting managers, senior finance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an more...

Generally Accepted Accounting Principles GAAP 2008 Update ...program is designed for Accountants, accounting supervisors, accounting managers and junior accounting staff who want to upgrade their accounting skills with the newest Generally Accepted Accounting Principles. This program is worth 25 NASBA CPE?s. Explain and interpret Generally Accepted Accounting Principles. Interpret accounting treatment for assets, liabilities, and owners? equity more...

Certified Financial Professional ...program is designed for Financial professionals, senior accountants, finance managers, accounting managers, chief accountants, banking professionals and corporate controllers. Prerequisites: None. Level : update. This program is worth 25 NASBA CPE?s. Upgrade their level of corporate financial management. Learn how to leverage their knowledge in financial management to deliver positive more...

Finance for Non-Finance Professionals ...program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in more...

Effective Budgeting and Cost Control ...program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and more...

Certified Administration and Office Management Professional ...program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle more...

Efficient Administration Skills ...program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in more...

Successful Skills for Office Managers ...program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary more...

The Professional Executive Assistant PA ...program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of more...

Certified Administration and Office Management Professional ...program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle more...

Certified Professional Manager ...program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate more...

Advanced Business Writing ...program is designed for All individuals whose work requires much writing, including memos, letters and e-mails. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve written more...

Fundamentals of Business Writing ...program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being more...